All hotels in Vienna, Austria
1 room, 2 adults
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Josefstaedter Strasse 22ViennaVienna1080Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 285 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Comfort
    Comfortable
  • WiFi
    Bad internet service
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4.0 / 5Excellent
"Good Hotel but no Internet!"
It was a nice place, people very kind. The only problem was internet did not worked at all and we did not had any real solution. Very negative point really.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear guest, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! I apologize the drop out of our internet, we provided a stronger line at the end of December 2015 to settle this problem. We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager
3 night family trip Jan 6, 2016
A Traveler
US
5.0 / 5Outstanding
"great stay"
Location is perfect, and room and bed very comfortable. We will be back when visiting Vienna.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear Thomas, thank you for taking the time to tell us about your experience at the Cordial Theaterhotel Wien Zentrum. Thank you for your compliments for the excellent feedback about our location and rooms. Your review has been forwarded to the entire team of the Cordial Theaterhotel Wien Zentum, as this is the best motivation for all of us. We truly hope to welcome you back soon. With best Regards Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
1 night trip with friends Nov 7, 2015
Thomas
US
5.0 / 5Outstanding
"Nice ,"
They send chanpang to my room and a note in my birtday. They are very familiar and smile to the people.
Genuine Expedia guest review
Response by Cordial Theaterhotel Wien
Dear Edith, thank you so much for describing your recent experience in our hotel. Thank you for your compliments and charming words and for the excellent feedback about our rooms, staff, Your review has been forwarded to the entire team of the Cordial Theaterhotel Wien Zentrum.
Other trip Sep 19, 2015
edith
US
5.0 / 5Outstanding
Very good location to tram and the old city. Also close to several restaurants.
Genuine Venere guest review
Other trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"decent hotel for a decent price"
The hotel was old/dated but very clean and quiet. The location was decent if you don't mind walking a bit to get to the main touristy attractions or main train station. If you rented a bike it would be perfect! The hotel staff was aloof and not very friendly/forthcoming with information. The breakfast was wonderful but it should be for astronomical price per person! There are not many affordable options in Vienna and so this hotel is a solid option for the price.
Genuine Hotels.com guest review
3 night trip Jul 9, 2014
E
US
5.0 / 5Outstanding
"Excellent stay and very homely"
Great and under the budget. Very friendly staff. Great choice for breakfast
Genuine Expedia guest review
Other trip Jul 16, 2014
ish
US
4.0 / 5Excellent
Room was clean, bed was comfortable. Good location. No Air Conditioning which was a real negative since you could hear people in the courtyard of building early in the morning.
Genuine Hotels.com guest review
3 night trip Jul 6, 2014
Steve
US
4.0 / 5Excellent
Good location in the city center. The staff is nice and competent. English spoken. Several breakfast options available which are good value. Would stay there again.
Genuine Venere guest review
Other trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
Greatly enjoyed my experience. Centrally located! Staff great!
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
4.0 / 5Excellent
The location was the main reason for selection of this hotel. We were less satisfied with the accommodations. The pillows were lumpy, Under the eaves we had to stoop down for movement in the room. The kitchenette came with an excessive fee per person per day! Because of the hotel's nickel-and-dime policies, we wondered why they didn't charge for the bed!
Genuine Hotels.com guest review
4 night family trip Apr 15, 2014
A Traveler
US
3.0 / 5Good
"Old hotel"
Terrible time. Far way from everything. Rude staff, laughing when we ask something.
Genuine Expedia guest review
Other trip Apr 23, 2014
Sue
US
4.0 / 5Excellent
"Generally good, but there are some little things ."
Were three adults and a child. We lived in a two-room suite with balcony Breakfast didn't take(it seemed expensive) From the pleasant things, is the availability of coffee machines ___________________________________________ Little troubles that are somewhat overshadowed by: 1. Presented in the room a electric stove, but for the use of, need to pay 3 euro per day 2. Internet had only in the lobby, and costs 3 euro per 2 hours (don't understand this!) 3. The ventilation in the bathroom is very weak (or rather, doesn't work) ___________________________________________ But by and large, good location (3 minutes walk to the Rathaus) and good service allows me to give 90 points out of 100. Thanks
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
US
2.0 / 5Fair
"Beautiful Vienna"
Hotel has not kept up with competition. Small dated rooms with old baths & A/C (if any - some rooms didn't have). Confusion with breakfast services/costs. Pay for internet.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice quaint hotel"
This is a great hotel. Nicely located near the ring road and tram plus subway very short walk form city hall. Staff were very friendly and helful. Very nice rooms with sitting area and kitchenette. We had the unfortunate event of a heat wave while in Vienna. 37-38 (98-100 F) deg temps. The hotel has no A/C so this was our major discomfort. The fridge did not work too well and we found the cold water from thre tap was colder than fridge water. I would stay here again anytime but mid summer in case of another heat wave. That said the hotel helped out with fans and cold water and towels to try and combat the heat.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2013
Vince
US
4.0 / 5Excellent
"OK"
Nice hotel. Price is right. internet is not free and either is the breakfast. it's a little out of the way. Every time you leave the room you have to take the key which shuts off the power so the fridge goes out until you return. Maybe it's a Europe thing.
Genuine Hotels.com guest review
3 night trip Jul 5, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel, but no Air Conditioning"
The hotel was fine, but has no AC. There was a heat wave while I was there (90-95F every day), and it would have been nice to be able to cool off in the room. But I travel to Vienna a lot, normally the lack of AC is not a problem in Vienna. And many hotels do not have AC.
Genuine Hotels.com guest review
5 night business trip Jun 17, 2013
A Traveler
US
4.0 / 5Excellent
"great location"
It was a great location, but it was very hot when we were there (40 deg. C) or more, and the lack of air conditioning made it too uncomfortable. It is a very nice hotel with that exception during hot weather. We did have a fan, but it was not enough...
Genuine Hotels.com guest review
3 night trip Jun 18, 2013
A Traveler
US
4.0 / 5Excellent
"Lovely hotel in a nice location"
Great location in quiet area of Vienna about a block outside the inner city ring. Easy access to metro with tram stop just outside the door. Nice local restaurants nearby.
Genuine Expedia guest review
Other trip Jun 1, 2013
Laura
US
4.0 / 5Excellent
"NIce location and staff"
What a fabulous location and helpful staff who appear to be ready in many languages. Two blocks for nearest metro, three from city hall, 4 from parliament and 5 from the museums! Many restaurants and shops around the hotel make for nice choices. The room was a bit creaky but comfy and always clean. Still, no complaints and the staff could not be friendlier!
Genuine Hotels.com guest review
4 night trip May 20, 2013
Wayne
US
4.0 / 5Excellent
"Good choice for Vienna"
Clean, comfortable, excellent breakfast (although at 18 euros, a bit pricey), well located near Rathaus and museum quarter. Walkable to Graben/downtown, although a bit of ahike. Staff uniformly excellent and attentive.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
US
4.0 / 5Excellent
"Nice stay in Vienna"
We had a great time in Vienna. The hotel is in a very convenient location. Near Holfberg, near Museum Quarter, and near public transportation. Hotel staff was very helpful with directions and dinner reservations. The rooms were a nice size and very comfortable. Very clean. Nice breakfast. This is a great hotel for guests who plan to tour Vienna by foot or by using public transportation. Vienna is a great city to view on foot or on bike. Wonderful city to just stroll the streets and admire the architecture. Great museums, beautiful palaces, wonder art. Also great public transportation.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Great hotel!"
Nice hotel in an excellent area.
Genuine Hotels.com guest review
2 night family trip Apr 8, 2016
Javier
GB
4.0 / 5Excellent
"Good hotel but no WiFi"
The hotel was comfortable and quiet. It was cold outside but the room was warm inside. The only problem we had was the WiFi. It did not work at all for three days. We complained to the hotel staff and we were told that there was a problem with the Internet Provider and they could not do anything about it. The staff tried to help us by offering to use the computer in the office space but the computer was old and did not have a video camera for conferencing. This was very disappointing as we needed to use WiFi to communicate with our family overseas and were frustrated by lack of Internet in the room although the hotel advertises free high speed WiFi.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear Robert, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! I apologize the drop out of our internet, we provided a stronger line at the end of December 2015 to settle this problem. We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager
3 night romance trip Dec 19, 2015
Robert
GB
5.0 / 5Outstanding
"Lovely staff and large room"
The staff here was WONDERFUL. I don't think I have been greeted by such a lovely and helpful staff member. She gave us so much information with such enthusiasm! Very large room, right off of public transpiration.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear Michelle, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our rooms, and thank you for the compliments about our employees. We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager
1 night family trip Dec 8, 2015
michelle
IE
5.0 / 5Outstanding
"Perfect hotel"
Amazing hotel. Perfect location for Vienna centre. Rooms were comfy, good size. Decor a little dated but ok.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear guest, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! We wish you merry Christmas and a happy new year! We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager
3 night trip with friends Dec 7, 2015
A Traveler
GB
4.0 / 5Excellent
"Charming hotel"
Quirky and charming hotel in a good location. I was just there to sleep so did not spend very much time there, but I found the room split onto two levels a bit different and very cool. Comfortable bed and quiet for a good night's sleep.
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear Susie, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! Thank you so much for the excellent feedback about the services we provide. We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
1 night business trip Oct 7, 2015
Susie
GB
5.0 / 5Outstanding
"Excellent hotel in a perfect location"
We really enjoyed our stay at the Cordial Theatre Hotel, it is on Josefstaedter Strasse which runs down to the Parliament building so is in a perfect location for exploring this beautiful city, the number 2 tram passes the door and Eiles Coffee house is a short walk down the road. Although we had booked a standard double room we were in fact given a spacious suite which was very much appreciated as the city was experiencing a sizzling heatwave. All the reception staff were lovely, friendly and helpful, our room was spotlessly clean and serviced every day. We will definitely stay here again when we next visit this wonderful friendly city.
Genuine Expedia guest review
Response by Cordial Theaterhotel Wien
Dear Keith, thank you so much for describing your recent experience in our hotel. Thank you for your compliments and charming words and for the excellent feedback about our hotel. Your review has been forwarded to the entire team of the Cordial Theaterhotel. See you soon at the Cordial Hotel.
Other trip Oct 13, 2015
keith
GB
5.0 / 5Outstanding
"Vienna Gem"
Great location, close to transport, best breakfast selection we've had in Europe for a long time..
Genuine Venere guest review
Response by Cordial Theaterhotel Wien
Dear Deon, thank you so much for describing your recent experience in our hotel. Thank you for your compliments and charming words and for the excellent feedback about our breakfast buffet. Your review has been forwarded to the entire team of the Cordial Theaterhotel Wien Zentum, as this is the best motivation for all of us. We truly hope to welcome you back soon. With best regards, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
2 night trip with friends Sep 11, 2015
Deon
IE
4.0 / 5Excellent
"Vienna Break"
Breakfast buffet very expensive but a overall a comfortable stay - despite the room having nowhere really to sit other than the bed. Great access to museums, opera, classical buildings part of Vienna. The hotel was really clean and the staff were both friendly and efficient
Genuine Hotels.com guest review
Response by Cordial Theaterhotel Wien
Dear David, thank you so much for describing your recent experience in our hotel. Thank you for your compliments and charming words and for the excellent feedback about our rooms, staff, cleanliness and location. Your review has been forwarded to the entire team of the Cordial Theaterhotel Wien Zentum, as this is the best motivation for all of us. We truly hope to welcome you back soon. With best regards, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
5 night trip Sep 9, 2015
David
GB
5.0 / 5Outstanding
"Nice hotel close to the best locations in Vienna"
Very classic and nice hotel with clean and large rooms. Suites are great for up to 6 people with a reasonable price.
Genuine Expedia guest review
Response by Cordial Theaterhotel Wien
Dear guest, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! Thank you so much for the excellent feedback. We look forward welcoming you again for your next visit to Vienna! With best regards, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
Other trip Jul 27, 2015
Shawn
CA
5.0 / 5Outstanding
"quite central - easy to find way about"
Excellent staff - great breakfast - real value for money stay
Genuine Expedia guest review
Other trip May 25, 2015
steve
GB
4.0 / 5Excellent
"nice hotel close to city centre and tube sattion"
overall nice hotel. Pity not being able to leave mobile charger on while not in the room. Breakfast expensive.
Genuine Expedia guest review
Response by Cordial Theaterhotel Wien
Dear guest, thank you so much for describing your recent experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Thank you for your compliments for our location. We hope to see you soon. Best regards
Other trip May 17, 2015
A Traveler
GB
3.0 / 5Good
"Clean but noisy"
I had a room facing the street where tram is going up and down. It extremly noisy in the room, you can hear every car and tram. the Hotel is quite old fashioned, target group probably 65+. Breakfast is very good and rooms are clean. Close to the city hall.
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
A Traveler
IE
4.0 / 5Excellent
"Great location. On a tram line."
I was upgraded to a suite which was very comfortable. Very helpful staff. Would recommend.
Genuine Hotels.com guest review
5 night trip Sep 25, 2014
Barbara
AU
4.0 / 5Excellent
"good hotel"
Older hotel with dated decor but very clean and large rooms. Our room had a kitchenette and a small eating area which we enjoyed using. The staff was very helpful ,efficient and professional. Walking distance to all the major sights. Buffet breakfast may need some improvement with the choices but still acceptable..We would definitely go back to this hotel
Genuine Hotels.com guest review
4 night family trip May 19, 2014
Roe
CA
4.0 / 5Excellent
"Great location"
Hotel is just outside Central Vienna and is on a tram line or a 10 walk back to St Stephens Cathedral and Parliament house. On a road full of good restaurants and cafes. Breakfast at hotel is very good. I was upgraded to a suite. Hotel is old and charming.
Genuine Hotels.com guest review
2 night trip Sep 10, 2014
Barbara
AU
5.0 / 5Outstanding
"Great Hotel"
This was our first visit to Vienna. The Hotel was very comfortable and accommodating which made our week long stay most enjoyable and relaxing. The Hotel is very close to and within easy walking distance to excellent parks, Parliament building, Hofburg Palaces and old city centre. Also close to "Hop On, Hop Off" transport opposite Rathause Park.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
GB
4.0 / 5Excellent
"old fashioned but nice"
Comfortable, near attractions and on tram route but in genuinely Viennese area. Near attractive old coffee houses/restaurants offering non-tourist prices.
Genuine Expedia guest review
Other trip Jul 6, 2014
John
GB
4.0 / 5Excellent
"Great location, bit run down."
The staff were very nice, the location couldn't be better. The shower didn't work and the walls are very thin. Rooms named after great playwrights which is charming. Kitchenette access is a added fee which is irritating. Wifi doesn't really work.
Genuine Hotels.com guest review
10 night trip Jun 20, 2014
Nomad Scholar
CA
4.0 / 5Excellent
"Great location"
Walking distances from the city center and touristic palaces.
Genuine Hotels.com guest review
3 night business trip Jun 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent serice"
The hotel was very good with excellent service from all the staff. The breakfast was very good with plenty of choice and good quality. The location was good within easy walking distance to the city centre attractions and very close to the underground if you wanted to go further. The only thing that could be improved was in the bathroom where the taps needed updating and the shower only had a small glass panel to prevent water getting on the floor.
Genuine Hotels.com guest review
5 night family trip Jun 18, 2014
A Traveler
GB
4.0 / 5Excellent
"nice hotel that needs more electrical outlets"
Nice hotel, friendly and helpful staff, very nice breakfast, good location. Only complaints are two: the lack of electrical outlets and the weird shower arrangement that practically guarantees water on the floor in the bathroom. These are small things that would be easy to fix.
Genuine Hotels.com guest review
5 night business trip Jun 17, 2014
lyonsdw
GB
5.0 / 5Outstanding
"fantastic"
No problems at all. Breakfast was great. Great location.
Genuine Hotels.com guest review
3 night family trip May 24, 2014
Glen
AU
5.0 / 5Outstanding
"Centrally located"
Perfect location, central and we walked to almost everything. Friendly and very helpful staff. Very spacious apartments.
Genuine Hotels.com guest review
4 night trip Jun 3, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great for visiting Vienna"
The location of this hotel is spot on for walking around Vienna's many sites and also close to the underground. Great kaffehauses close by, not far from Spittelberg area with great restaurants and brew houses ! What more could you want from a hotel.
Genuine Hotels.com guest review
5 night romance trip May 27, 2014
Sarah UK
GB
4.0 / 5Excellent
"Pleasant stay, pleasant people."
We three senior Canadians enjoyed our stay at the Cordial Theatrehotel. We found the front desk to be friendly ,helpful and professional. Our room was well-maintained during our stay. Our only negative comment would revolve around some "hidden" charges involving use of wi fi , coffee maker and kitchen facilities. Once these issues were resolved we were well pleased with our stay.
Genuine Expedia guest review
Other trip Apr 23, 2014
A Traveler
CA
4.0 / 5Excellent
"Classic hotel ,smallish room. Very clean."
All very good . Staff wonderful and friendly and helped in recommending places to go to. Nice to have a kitchenette, a plus point.
Genuine Expedia guest review
Other trip Mar 15, 2014
salah
GB
4.0 / 5Excellent
"Great Location"
Four of us stayed for three nights. Our double room was a good size and comfortable. The other double was a bit cramped as the kitchen area was more or less at the end of their bed. Plus you were unable to use the self catering area as all locked away. We thought the breakfast was over priced for what was on offer. Lots of good places to eat in the area for the same price. Staff not always helpful but all in all had a good stay. Not in the summer though as it was - 3 outside and the rooms were very hot with the heating switched off and there is no air con.
Genuine Hotels.com guest review
3 night trip with friends Nov 30, 2013
A Traveler
GB
4.0 / 5Excellent
"Comfortable hotel in excellent position"
The only negative was the Internet. It was charged separately and only one device could be connected at a time. It was also necessary to continually login.
Genuine Expedia guest review
Other trip Oct 9, 2013
A Traveler
AU
5.0 / 5Outstanding
"Excellent base for central Vienna"
Spent full week enjoying city including day trip to Bratislava by train (1hour). So much to see and do. Recommend St Stephens catacombs, Hapsburgs burial vaults, Spanish riding school tour, Something for everybody.
Genuine Expedia guest review
Other trip Oct 7, 2013
steffan
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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