Everything about this hotel was very acceptable with the exception of the room. The room had a sloping ceiling that made it awkward to get to one side of the bed. The Kitchen area is very cramped. We considered using the kitchen facilities, but there was no coffee/tea maker - just a pyrex glass jug to put on top of a hotplate??? Shame really because […] the rest of the hotel and the staffing were first class. Read moreGenuine Hotels.com guest review
"Great location, great breakfast"
Loved my stay at Cordial Hotel, the only flaw was not having complimentary bath etc. products in the room. The buffet breakfast was great, lots to choose from, and especially the bread selection was great. Location of the hotel near the main shopping street and many museums was good.Genuine Hotels.com guest review
"Nice hotel good for price"
Nice hotel with pleasant staff. Rooms are clean and tidy and beds very comfortable, showers could be improvedGenuine Expedia guest review
"Charming little hotel"
This was a charming little hotel. It was very clean and the staff was friendly. It was not too far from the Museum Quarter. The street on which the hotel is located was also quite interesting. It had some nice coffee houses - Hummel was our favourite. We managed to go there a couple of times. The rooms were a bit on a small side - so if size is an issue, […] perhaps this may not work for you. Read moreGenuine Expedia guest review
"Very well placed for Vienna tourism"
The hotel is next to the oldest theatre in Vienna and is presumably used by actors every now and then. My room (suite) was on two levels: you enter via a sort of sitting room with kitchen facilities (there is a convertible bed for an addition 40 euros a day and if you want the full kitchen facilities that is an extra 3 euros a day). There is a short […] flight of stairs to take you to a lobby areas with closets, the bathroom and the bedroom. A little odd, but OK. TV is downstairs with only CNN for English language, if that is important to you. Everything is very slightly shabby, but not to the point of discomfort. Breakfast buffet is 18 euros, but there is plenty of it. There are a couple of food supermarkets very close by and also plenty of cafes and restaurants. For tourists - the hotel s behind the Parliament building - the museum quarter is 6 minutes walk, the Hofburg 6 minutes in another direction, St Sephens may be 9-10 minutes. I'd call this hotel 3 1/2 rather than 4 stars because of the slight shabbiness but you might decide that what I saw as shabby is actually rather charming. Read moreGenuine Expedia guest review
"A Viennese experiene"
We spent three nights in this hotel. It had real Viennese charm. Located in Josefstadt, it was a ten-minute walk from the main sights in the Innere Stadt but with a better choice of local cafes and restaurants. Helpful staff, apartment-style rooms with cooking facilities, it proved a very good choice.Genuine Expedia guest review
"Hot and cramped stay"
No air-conditioning in rooms as advertised, just ceiling fan so very hot in summer. Although there is a kitchenette you have to pay on top to use plates etc, not advertised. Rooms on top floor have gabled ceiling so not possible to stand in some parts of room. Our booking was messed up by expedia who advised us there were adjoining doors between hotel […] rooms when there weren't. Meant our two year old, originally to have his own room with adjoining door had to sleep in with us or be in room by himself - obv not an option. Hotel staff unhelpful when faced with this situation and couldn't organise a cot for him until the next day. Cafe didn't open and no restaurant facities. Breakfast expensive. Read moreGenuine Expedia guest review
The hotel is in a very good location. It is about 400 m from Rathaus subway station. The room was a little bit small, but nice and quiet. It was quite warm in Vienna in July, but a fan in the room was helpful. I found that the check-in time is a little late (2:30 pm) compared to other hotels I've stayed at. There was no shower curtain in the washroom, […] only a small piece of stationary plastic shutter (1/3 of the bathtub length), thus, the floor had a big pool of water after each shower. However, the hotel maids were efficient in keeping the room clean. Overall, I had a pleasant stay. Read moreGenuine Expedia guest review
"Very good overall - but strange kitchenettes"
Had a good stay overall - the four beds are really not suitable for 4 adults. Most of the staff were very friendly and helpful. Would recommend it. But only if you don't want to cook any food. The restraints over the cooking facilities were a bit too much - why advertise a kitchentte! The threat that the fire engine may be called and that if the fire […] alarm did go off then one would have to pay 800 Euroes for a call out would put any body off even attempting to fry an egg for breakfast! So great place if you want a hotel only Read moreGenuine Hotels.com guest review
Very good hotel outstanding for price paid, Excellent breakfast and catering facilities in room. Unbeatable location in central Vienna. Close to main atttractions. Trams stop in street to "Ring" and "Westbahnhof". U bahn, Ring and Parliament at bottom of street. Staff friendly and helpfulGenuine Hotels.com guest review
"LOVELY HOMELY STAY"
the location was great, within walking distance of almost all you wished to visit. Good spot to check out out local eating and drinking away from touristy bits.Genuine Hotels.com guest review
"Quiet and Comfortable"
An older hotel a bit of a distance from the underground, but quiet and right on a tram line, so it is easy to get around. Since Vienna is spread out, you will have to figure out public transportation anyway and it is cheap and easy. The breakfast (not included) is expensive by European standards, but so is all the food in Vienna, so we ate breakfast […] at the hotel. Clean, comfortable, quiet. The superior room was actually a suite with a kitchenette. This means a hot plate, a kitchen sink, but no pots or pans,utensils, cutlery, or even a kettle. Read moreGenuine Expedia guest review
5 minutes' walk from Rathaus U Bahn station, good access to historical city center, as well as many contemporary shops around the hotel.Genuine Expedia guest review
"Nice spacious room in beautiful hotel"
As a solo business traveller, I am used to small single rooms with not much space for the suitcase so I had a very pleasant surprise when I arrived in a large spacious room. Admittedly I may have been upgraded, I don't know, but even to regular double room standards, the room was large. I was on the 4th floor facing the street but still, the room was […] fairly quiet. The hotel is a nice, clean, old style hotel with generally helpful staff. The location is fairly convenient with the metro less than 500 m away and within walking distance of the Museum quarter. Despite the lack of coffee or tea facilities in the room, I would likely go back on my next trip to Vienna. Read moreGenuine Hotels.com guest review
"Not what we thought"
When booking this we looked at location and overall ratings from other travellers (cant understand why it has such high rated feed back). The higher rating made us think it was a perfect choice. However having booked a suite we ended up in a suite that was very small and hardly any space to move around in. Internet not included together with parking […] which ended up costing quite a lot. Breakfast was not included (we knew that) but thought it would be priced like at other hotels we stayed in before but here was very over priced. Location close to tram station which helped. I would not stay here next time but rather go for some other close by that had same rates and higher standard. Unfortunately mostly negative feed back but being the last nights of our trip to Austria this was not the best ending.. Read moreGenuine Hotels.com guest review
Great hotel staff very helpful nice location room dark heating worked very well room was a nice size & had kitchen areaGenuine Hotels.com guest review
In the suite you can not acommodate 4 persons because of the furniture, olde and brokeGenuine Hotels.com guest review
"Close to all must-see sights"
Me and my family had a really comfortable stay, the hotel is 10 min walk from Vienna city center, in a really nice street with all facilities, markets and restaurants. We also received a great service and found a spacious and clean and comfortable room for a considerably budget price. I deffinetly recommend it!Genuine Hotels.com guest review
excellent hotel - stayed 5 nights in November - easy walking distance from Ringstrasse, U Bahn and all major sites. Street pleasantly busy with plenty of choice of restaurants and shops. Would stay here again.Genuine Hotels.com guest review
"an oldie but a goodie"
This is one of the quietest hotels I've ever stayed in. The room was very pleasant and had a small kitchen. The breakfast offered was very very good. The hotel is only a 2-minute walk from the Rathaus.Genuine Hotels.com guest review
"All items were EXTRA charge"
It was hot in the suite, no fan, no aircon. We had no access to the kitchen facilities in our room, unless we wanted to pay 2 euro for the key. Breakfast was not included, the Buffet was very expensive so we did not attend. Wifi in the room was also extra charge!!Genuine Hotels.com guest review
"close to subway, very convenient"
surprisingly large roomGenuine Hotels.com guest review
"Old World Viennese Charm"
I spent 5 days at this charming hotel which is located next to the famous Josephstadt Theater. The staff at the front desk is terrific, most helpful when I had questions and the two gentleman who work the breakfast room are welcoming, professional and oversee the room with quiet efficiency. There is also an outdoor garden where you can eat or read the […] newspaper. My room on the fourth floor was very quiet, perfectly dark at night, had a kitchenette, deep bathtub and the breakfast buffet was included. The hotel is decorated with images of theater and opera performers as well as various production posters which I found very interesting. Each room is named for someone connected to Viennese culture. There is a genuine old world charm to the place that is not forced. The hotel has easy access to tram and metro to get you right into the Ringstrasse though you can also walk as it is a pleasant ten minute walk. There are good restaurants located on the same street as the hotel and there is a grocery store one block away. It's worth walking around the area as there are interesting shops and galleries. The only drawback is the fee to use wifi but still, I would stay here again in a heartbeat. I loved this place. Read moreGenuine Hotels.com guest review
"4 great night's sleep without interuption"
Really quiet room which was a good size, clean, tidy, with a nice comfortable bed. The bath was large and deep, with a proper shower too. The location was very good, just 5-6 mins walk to the Rathaus u-bahn if needed, and only 5 mins more to the Parliament/Volksgarten/Hofburg Although there was a small bar next to the reception, they only served bottled […] beer - a bit of a disappointment after several hours walking in 30 degrees, and the fact that only the hotel bars in Vienna seem to have any no smoking policies. I would use this hotel again, although I'd check availability at a couple of others first. Read moreGenuine Expedia guest review
"Great staff and close to everything!"
The staff was great. Very helpful and always wanting to help. The rooms were clean, larger than most european rooms and tram right outside the hotel. The only thing missing in this hotel is air conditioning. The staff gave us extra fans which made it better. We had bakeries, pharmacy, boutiques and restuarants all within 2 to 5 min walk from our hotel. […] The hotel breakfast was expensive. So we would eat at bakeries and restaurants in the neighbourhood which was perfect for us. I strongly recommend this hotel! Read moreGenuine Hotels.com guest review
"Right for the price"
This hotel is realy good for how much you paying for it. The room was realy big and clean.Genuine Hotels.com guest review
Having air conditioning would be great in near 40 degrees. Good location for walking and catching the tram. Supermarket on next corner keeps costs down.Genuine Hotels.com guest review
"Great Hotel in a great location"
Great Hotel in a great location - We stayed in Cordial Theaterhotel end of May 2012 (5 nights). The price was very reasonable (however breakfast wasn’t included, the breakfast however is superb if a little pricey) , given the quality of the hotel and the location. We were upgraded to a suite on arrival, which was a good size. The staff were friendly […] and knowledgeable and helped with obtaining travel cards etc. The location of the hotel was a big plus, 10 mins walk and you’re in the centre of Vienna – thoroughly recommended. Read moreGenuine Hotels.com guest review
"Great Stay, good location"
We found the staff to be very helpful and friendly.They could communicate in English and could provide clear directions on events ,locations of tours etc. We felt very safe at this hotel and it is very close to the trams/bus stops.The rooms can be small yet they are clean and comfortable.We were also close to the subway which was convenient when traveling […] from the airport.There are eating places nearby for dinner We would recommend this hotel! Read moreGenuine Hotels.com guest review
"A great choice."
Really pleased with our choice. A great location, just beyond the madding crowds, but within easy walking distance of the centre. Didn't have the breakfast so cant comment on that, fab brekkie available just around the corner on the plaza in front of the church. Staff very helpful and courteous. Rooms clean and spacious. (Hair drier not up to much!) […] Would definately go back. Read moreGenuine Expedia guest review
"Comfortable, friendly hotel"
The reception staff were helpful and friendly; check in took about one minute. The room was pleasant and larger than many we have stayed in on city breaks. There was a kitchenette but the cupboards were locked and you had to pay 3euros per day for the key to use the pots etc, which struck us as slightly weird, so we didn't bother, but asked for a kettle, […] which was then supplied. It would be a better selling point to include it in the first place. We had asked for a quiet room which it certainly was. Our deal included breakfast which was served in a pleasant room. There was no fresh fruit and the bacon was not of the standard you would expect in the U.K-i.e. too fatty, not enough meat- but usual selection of cereals, cheeses, cold meats etc and good selection of croissants, various types of bread and tempting selection of cakes. Location we found good, i.e. slightly off centre but reasonable selection of restaurants, food shops nearby and Rathaus U-bahn exit 5-7 mins walk. Centre walkable (20mins) or Ubahn if cold/wet/tired. Overall good value for what we paid and we would stay there again. Read moreGenuine Expedia guest review
Excellent hotel in good location. Staff extremely helpful. Nothing negative to say!Genuine Expedia guest review
"Short break in Vienna"
My girlfriend and I stayed here for 4 nights, during a short break in Vienna. The best thing about the hotel is its location it is a short walk from the inner stadt and the surrounding street have an excellent collection of bars, restaurants and shops. The staff were polite and helpful. The room was clean and comfortable, but the spec was slighty […] dated compared to other 4* hotels. The space was very large but slightly unusually was over two levels and had a small kitchenette. Read moreGenuine Expedia guest review
The Cordial Theaterhotel in Vienna is in a very clean and safe neighbourhood within a 5 minute walk of the main old town centre of Vienna. We walked to the beautiful floodlit Parliament building the first night and were enchanted watching the outdoor ice skating. The tourists sites in Vienna are wonderful and easily accessible by the metro, the nearest […] station to the hotel being a couple of minutes walk away. Easily acccessible from Airport by blue line train and one metro change. We stayed in an appartment with a small kitchenette, very useful for making tea and coffee. Couple of small supermarkets just across street for basics. Sofa bed in living room not comfortable and bed in bedroom quite small for a double. However bathroom good, plenty of hot water, bath and shower. Reception very helpful and allowed me to use their office to print off boarding passes for return flight home. Bit quirky with appartment over 2 floors but for location and the good deal we got with Hotels.com make it hard to beat. Read moreGenuine Hotels.com guest review
"Ideal Hotel in Vienna"
We could not fault this Hotel. Friendly, courteous and helpful Staff made the stay very enjoyable. A great location which is within a 25min walk to all the central places of interest. Many bars, Cafes and restaurants are within meters of the Hotel.Genuine Expedia guest review
We cannot recommend this hotel enough, very friendly, the receptionists were so helpful. Nice area, theatres near by, places to eat, bars to drink and easy access to all transport. Such a change to stay in a hotel where you feel welcome and not the impersonal feeling of the large chains of hotels. Our room had a small kitchen and we bought our breakfasts […] locally and enjoyed sitting in the room having breakfast, felt more intimate not to mention less costly. We would certainly stay here again. Read moreGenuine Expedia guest review
"Best Vienna hotel"
Will for sure go back! Desk staff was super helpful and location was perfect.Genuine Expedia guest review
Very cool neighborhood, close to everything.Genuine Hotels.com guest review
"Pleasant stay for one day !"
We had a nice clean room on the 5th floor. The room was clean, the elevator small, and when we waited for it, the maids wated till we got to the reception floor. We do recomend this Hotel, and if coming back to vienna we will stay there again.Genuine Hotels.com guest review
Very good experienceGenuine Expedia guest review
"Clean friendly hotel"
Good location - just by the Rathaus and a couple of tram stops from main tourist areas. Rooms are a little old fashioned but clean and the beds very comfortable. Some of the rooms are like small apartments with separate sitting area - others have a large bed room but still with a small seating area and kitchenette. The only issue would be regarding […] breakfast - €18 for the buffet although cheaper options are available. There are a number of cafes and supermarkets very nearby which are much better options. Read moreGenuine Expedia guest review
"Three horrible nights in Vienna."
Firstly, let me say that we arrived in Vienna during a heat wave. The temperature was 34-37 degrees celcious plus humidity. Our room, unfortunately was on the fifth floor and heat rises. Without a word of a lie Our room had to be at least 100 degrees with no relief as there was no air conditioning. The hotel gave us fans however they simply moved the […] hot air around. We took cold showers and were hot within five minutes. This ruined our stay in Vienna. We had a two bedroom room and there was no place to put our suitcases in one. I would never stay at this hotel again for the simple fact there was no air conditioning. Read moreGenuine Hotels.com guest review
"Cordial TheatreHotel Vienna"
Helpful and knowledgeable staff. Great location of hotel, close to subway and grocery stores. Walking distance to Rat Haus, but streetcars and subway nearby that will take you to all attractions of the city. Room also had small kitchenette; nice for keeping drinks and for making breakfast.Genuine Hotels.com guest review
"Opening windows is not "climate control" in August"
With temperatures topping 37C in the shade, my expectations of climate control in my room were more than just being able to open a window. Putting on a fan was also provided as an option but there was no socket in my bedroom! Lots of space in our suite, but everything was old and slightly tatty. No point in providing a coffee maker if there is no jug. […] No point in providing hot plates if there is no cutlery and cooking utensils. Location near the Rathaus wasgood. Read moreGenuine Expedia guest review
"Great value for money"
Hotel is walking distance from all historical buildings, cosy, comfortable and clean. Two level apartment was a bonus, plenty of room for suitcases and family of four. Would highly reccommendGenuine Hotels.com guest review
"Hyvä palvelu, ihan hyvä sijainti."
Hyvä siisti huone. lyhyen matkan päästä Wienin keskustasta. Kuljimme paljon kävellen.Genuine Hotels.com guest review
Ett lugnt och harmoniskt hotell. Nära till kulturella arrangemang.Genuine Hotels.com guest review
Läget var bra med spårvagnar utanför och gångavstånd till centrum, ca 20 min. Det var som att tiden stått stilla när vi kom in i rummet. Väldigt gammaldags. Hårfönen borde bytas ut. Sängarna var en katastrof, väldigt hårda! Charmigt i sig och priset var ok. Däremot kan jag tycka att tre stjärnor är mer rättvist. Wi-fi var gratis men det gick endast […] att vara inloggad en åt gången. Frukost ingick inte i vår typ av rum. De var hjälpsamma och trevliga i receptionen. Rent och fräscht. Read moreGenuine Hotels.com guest review
まさか、この値段でスィートルームになっているとはおもいませんでした。１階(建物的には2階)にソファのある部屋、隣には簡単なキッチンもありました。2階にはベッドールームとトイレとバスタブ。今回旅行でハスタブの部屋はここだけでした。他はすべてシャワールームだったので余計に関心しました。市役所に近く、路面電車の停留所や地下鉄の駅も近くて便利でした。歩いても市役所、国会議事堂、新王宮にはすぐに行けます。Genuine Hotels.com guest review
"Like a diva"
We feell like a Diva in this beatiful Hotel. Onlly a litle distance of the downtown.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )