For every 10 nights, get 1 free!
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The property is undergoing renovations. The following areas are affected:
Walter's Art Museum (0.3 mi/0.5 km)1st Mariner Arena (0.4 mi/0.6 km)Inner Harbor waterfront (0.5 mi/0.7 km)USS Constellation (0.5 mi/0.8 km)Baltimore National Aquarium (0.6 mi/0.9 km)Camden Yards (0.7 mi/1.2 km)Maryland Science Center (0.8 mi/1.3 km)M&T Bank Stadium (1.1 mi/1.8 km)Baltimore & Ohio Railroad Museum (1.1 mi/1.8 km)Fells Point (1.3 mi/2.1 km)
Currently the Tremont Suites Hotel is undergoing exciting new renovations to transform into the Embassy Suites Baltimore Downtown in June 2013. During this time, our fitness center will be temporarily closed. Outside the hotel, the 18-hole Mount Pleasant Golf Course is four miles away. Guests can rent paddle boats at the Inner Harbor, five blocks away, or tour the waterfront in water taxis or tour boats (surcharges). The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Johns Hopkins University occupies north Baltimore. To the south, the National Aquarium in Baltimore is Maryland’s most popular attraction. Oriole Park at Camden Yards revels in baseball’s past with a statue of Baltimore’s own Babe Ruth. Lexington Market offers an authentic glimpse and taste of Baltimore culture. The B & O Railroad Museum depicts the origins of mass transit in America.see all hotels in Baltimore
We had a little trouble with the shuttle to the hospital, but overall the staff took care of the problem. Very attentive staff, and very nice hotel.Genuine Hotels.com guest review
On a nicer day, the hotel would be easily walkable to the Inner Harbor and even Penn Station, but because this was November, it was a little cold for that. Other than that, there wasn't a whole lot to do in the immediate area, if that's what you're looking for. The room itself was large and clean with no real problems to speak of. The bed was super-comfortable. […] The hotel bar on the second floor overlooks the lobby area -- may have been fun, but when waiting in the lobby you can clearly hear some of the louder patrons, which isn't that great. All of the staff, from the front desk clerks to the cleaning crew, were top notch. Read moreGenuine Hotels.com guest review
The room had a funny smell but it was big and very nice. The complimentary breakfast and omelet bar is delicious!! And take advantage of the complimentary happy hour. I would definitely stay again!Genuine Hotels.com guest review
"A sort shuttle trip to Johns Hopkins hospital"
The first thing I found out was that there was no hotel parking. If you parked yourself you had to go next door and pay $16. If the hotel parked it for you they went next door and it cost you $32. They ended the free cocktails and snacks at 7:20 PM. The cocktails were not an issue. There was a full platter of hummus and crab cocktail but no crackers. […] I had to threaten the cook with the manager. We got some crackers. The people were nice, the breakfast the next morning was wonderful. Read moreGenuine Hotels.com guest review
It seems as though the renovations mentioned in other reviews are complete. The hotel looks very well kept. Room: we were on the 36th floor and had a great view. The only downside was that we were right next to the elevator which was a bit noisy for maybe 5 seconds intervals several minutes apart. Not really a huge deal and didn't interrupt with our […] sleep. Breakfast: The weekend breakfast (Sunday), was phenomenal. They had two omelet stations with very personable chefs, steam tables of pancakes, eggs, bacon, sausage links, and oatmeal. There was also an assortment of bagels, muffins, danishes, etc... in addition to a selection of coffee and tea. The breakfast hours for the weekend different than the weekday hours. (We missed it on Monday by getting down there by 10am). The hotel also runs a happy hour in the afternoon but we did not partake. We did eat at the Bistro bar. The food was great. Burger was super juicy for a well done, the Mac and cheese was very creamy and the wings as spicy as advertised. Leslie the bartender was very friendly and went out of her way to make a mudslide and a flavored margarita that normally isn't found on the file. All in all a great trip made better by the hotel. When we visit Baltimore again we will absolutely be staying here. Read moreGenuine Hotels.com guest review
"Pleased with most hospitality staff"
Some of the power outlets were not functional making things somewhat awkward for computer usage and other electronics requiring charging. The kitchen staff preparing the omelets during breakfast service were not as accomodating as they could be and could use a better attitude in serving. The options for breakfast and Happy Hour were more limited than […] other Embassy Suites. For example, there was no salsa for the omelets, there was a limited variety of fruit, the snacks for happy hour were not appetizing or varied. However, the servers during happy hour were very acccomodating, as well as the manager of hospitality services. He made every attempt to account for any discomfort during our stay. Read moreGenuine Hotels.com guest review
GREAT STAY! *****Genuine Hotels.com guest review
Staff was wonderful and location pretty convenient. Bed was very comfortable. Furniture was uncomfortable, hot water in the shower was non existent, and air conditioning didn't work well. Room service was tepid.Genuine Hotels.com guest review
Nice hotel with excellent service.Genuine Hotels.com guest review
Ok.Genuine Hotels.com guest review
As always Embassy Suites are first rate.Genuine Hotels.com guest review
"A Pleasant Surprise!"
I am one of those people who review stays like a performance review--- not many, if any, get a "5." "4s" exceed expectations, and this is what the Embassy did. The renovation that I had been reading about is complete, or very near complete. It seems to me that the constructive feedback I read on prior reviews was addressed--- the staff is friendly, […] attentive--- it started with Colby, who checked us in. He dutifully commiserated with us over the Orioles loss, and never lost his smile for a minute. He put us in a clean, nice room, that made me almost wish I could stay in Baltimore longer than we did (there's always next year!). The staff that met us for breakfast kept the busy room neat, and constantly filled with foods for all. The hotel location is maybe two blocks outside more of the mainstream tourist type activity, but that was fine. We walked to Camden Yards, and it is an easy, healthy walk. The only other observation I have is that it is an older hotel that has been renovated, and there are some things that a renovation-- even the a very good one--- which this is--- cannot address. My comment is centered on some water pipe noises--- heard only once. The circulation in the room is A+, and you can open a window--- something I love. Read moreGenuine Hotels.com guest review
"Near downtown area. Hire new maintenance manager."
Stayed for a week while dropping daughters in area universities. Valet parking personel, the first to greet you, were always friendly and very helpfull. In general, the staff was friendly and well mannered. But, the hotel is in sore need of a mayor overhaul, or recruit a new maintenance manager with a good budget. Housekeeping made the beds, and placed […] new towels daily, but felt that they never vacumed or cleaned the rooms. Could be that rugs were too old. Left several messages at the front desk complaining about clugged bathtub drain, but after 2 days ended doing it myself. Whoever was cleanning the bathrooms should have noticed the problem. Called Front desk about a mayor hot water problem bleeding to the cold water system while you shower, I was told to leave the cold water faucets running to flush the system out of hot water. I left cold water faucets running for three hours, while having dinner, and problem continued. They never came to inspect. Bye the way the beds were comfortable Read moreGenuine Expedia guest review
"Perfect family hotel for Baltimoare"
We had a fabulous time at the Embassy Suites-Inner Harbor. We were there over the Labor Day weekend with 1 and 3-year-old grand-daughters. The two-room suite was so spacious that there were plenty of play areas, both in the floor, on the ottoman, and on the banquet-sized dining room table. Additionally, there was enough room for nap times in separate […] rooms. The breakfast buffet was better prepared and more varied than at any hotel in our recent memory, and even though we ate in the hotel restaurant only once, the crab cakes were much better than at Phillip's. But above and beyond all of those positive memories--the staff was so kind and solicitous of our varied needs. Some folks complained about the smallness of the bathrooms, but there was a tub in one that became the kids' bathroom and a larger bathroom with a shower that served the needs of the adults. The hotel is a 10 minute walk from the Inner Harbor attractions, so we walked instead of spending money on close-in parking. For adults Charles Street restaurants were just around the corner. I can't imagine that staying in the waterside hotels for twice the price would have provided even half the joy of staying in this hotel. Read moreGenuine Hotels.com guest review
1 bedroom Queen suite very spacious. Awesome view of the city from the 27th floor. Managers reception everyday from 5:30-7:30 with free beer, wine and certain house liquor. Hot breakfast included. Buffet style with a cook to order station. Excellent food. Will stay there whenever I am in Baltimore.Genuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We are pleased to read that you enjoyed our central location, complimentary evening reception, and cooked-to-order breakfast. It gives us great pleasure to hear that you have selected us as your hotel of choice when returning to Baltimore in the future. Be Well, Guest Services
"Very Nice Stay"
We thoroughly enjoyed our stay at this hotel. Staff was friendly, enjoyed the manager's reception, room was comfortable and clean. Would definitely be staying again.Genuine Expedia guest review
The staff members were friendly, the location is excellent :):)Genuine Expedia guest review
"Nice Hotel Close to Inner Harbor"
We highly enjoyed our stay at Embassy Suites. We loved the buffet breakfast and the very friendly staff there. Our room was very spacious with a nice sofa. Upon check-in, the staff was very courteous and asked us if we wanted to stay on a higher floor or a lower one. They also explained to us about the breakfast buffet as well as the daily happy hour […] with free drinks and hors d'oeuvres. Although we weren't able to make it to the free drinks/hors d'oerves due to being out and about, we enjoyed the option at least. The gym was quite nice and spacious. We would definitely recommend this hotel to our friends and family and would love to stay there again. Read moreGenuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review and choosing to stay at the Embassy Suites Baltimore Inner Harbor. We regret to learn if the elevator noises caused any disruption during your stay, but glad that you enjoyed our convenient location and friendly staff. Thank you very much for recommending our hotel to fellow friends and family, and we look forward to serving you again soon. Best, Guest Services
This hotel was great. The staff were so friendly and helpful. The room I stayed in (2 bedroom suite) was so much more than I thought it would be, made me want to stay in and hangout in the room. Hotel was within walking distance to the habour. The only negative comment was the hotel bar was insanely priced, we ordered a 12 pack of miller lite to go […] and had one soco and Pepsi drink and the bill was $57. Besides that it was great! Read moreGenuine Hotels.com guest review
Only there for two nights but very pleased with our stay. Staff very accommodating! Great breakfast!Genuine Hotels.com guest review
"great place, close to Inner Harbor"
Nice hotel, clean room (only carpet was old), polite staff. I liked free breakfast and refreshments. Walking distance to Inner Harbor. It was a great place to stay for weekend!Genuine Expedia guest review
"My week in Baltimore"
Nice pleasant staff, need to check toaster makes a burning smell during breakfast, IBeds are super comfy and bathroom was clean and well appointedGenuine Expedia guest review
Very nice hotel, the staff was very friendly and informative. If you want to know where to go to eat and how to get around just ask the valet. With the help of these guys I was able to navigate my way in the city using the free bus shuttle (stop located in front of hotel). This is huge considering parking in downtown Baltimore is expensive. Two queen […] size bed room with a kitchen, it would have been nice if they left us silverware, napkins and garbage bag for kitchen. A larger fridge would have been better, but it was what I expected, very clean, quiet and it had a small outside pool as well. Can't beat the free breakfast....omlet station!!! and anything else you could want. Read moreGenuine Hotels.com guest review
"good location for east of getting to Johns Hopkins"
Only problem was a reoccurring noise made by small refrigerator. Would have been nice to have some plates, etc.in kitchenette for use with room service.Genuine Hotels.com guest review
This was a nice hotel with nice employees. The made to order breakfast was delicious. The room was nice, comfortable beds, small bathroom, nice bar with mini fridge. A nice happy hour complimentary for guests. My friends & I suggest this hotel.Genuine Hotels.com guest review
Amenities were nice. Room service was not very satisfying, but the staff was friendly and cordial. Room was comfortable.Genuine Expedia guest review
It was very relaxing.Genuine Hotels.com guest review
"Nice hotel just blocks from Inner Harbor"
Overall, we enjoyed our stay at the hotel and would recommend the hotel to other travelers.Genuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We are happy to hear that you enjoyed our close proximity to popular Baltimore attractions. It seems the size of our pool did not meet expectations but please be aware of the incredible amount of amenities we have to offer our guests at the hotel. It disappoints us to hear if the water was too cool during your stay, but this will be addressed with our Chief Engineer so that he can make note of it moving forward. Thank you very much for recommending us to other travelers. Best, Guest Services
"great until you really look"
We were really happy with the look of the room and the space in our two bedroom suite but upon closer look we were surprised at the rough shape of the decor.. Chair upholstery was ripped, a mirror had a metal piece that stuck out and just needed to be glued, vases were cracked, carpets stained, furniture scratched, etc.Genuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We are glad you appreciated our central location and spacious guest room suite. However, it disappoints us to learn if you discovered upholstery that appeared to be damaged. Rest assured, these comments will be shared with our Director of Housekeeping, so that we can carefully inspect our rooms moving forward. If given another opportunity, we hope to welcome you back for a much improved experience. Be Well, Guest Services
staff was great - buffett was awesome- location was a little far from all the happenings at the HARBOUR so took alot of cabs- our room need maintenance but was very spacious - lobby had parts under construction like the deli mart which was closed - happy hour every night was nice - the only bad thing was the elevators are terribly slow and smallGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear RAY, Thank you for your review. We are very pleased to learn how much you enjoyed our buffet breakfast at B'More Bistro. The part of the lobby that is currently undergoing construction is where Starbucks will be going very soon. Also, please be aware that since we are an older building, our elevators are smaller than other traditional hotels. Sometimes due to check-in and check-out times at the hotel, our elevator tends to slow down. It would be a pleasure to welcome you back again soon. Be Well, Guest Services
"happy staff and very accommodating to guest"
Kids loved the hotel suite. We were impressed with the staff and the quality of care they showed us. Loved too the breakfast buffet and the manager's reception.Genuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your rewarding review. It gives us great pleasure to read that our staff exceeded expectations during your stay at the Embassy Suites Baltimore Downtown. Our hotel prides itself on our made-to-order breakfast and Evening Receptions, and it delights us that you took advantage of these welcoming and complimentary amenities. We look forward to welcoming you back again soon! Best, Guest Services
"Staff didn't seem to care enough"
My check-in experience was the worst part of my stay. i tried to drop off my car for valet but there was a car in front of me waiting for valet while no valet was present to take car of his car, so instead of waiting, i did self park. As I walked into the hotel lobby, the check-in desk area was very small so it did not look like I was supposed to check-in […] there. There was no sign anywhere to suggest that it was the check-in desk. There was no one behind it, but there were three staff members talking among themselves in front of it. They did not seem to notice me or pay any attention to guests walking through the door. I proceeded to the elevator looking for the check-in lobby floor and realized that i was actually already on that floor. So i went back and asked at the small "desk" area and then I was told that it was the check-in desk. Despite my two heavy luggages, they did not seem to think that I could use some help. In addition to all that has already happened, after the check-in paperwork was done, they still did not offer a bellhop for the luggages. Things went fine once I got to the room. it was simply disappointing to see hotel staff not caring or observant enough to make guests feel welcome and taken care of from the minute they stepped through the front door. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for taking the time to write a review of our hotel. It is unfortunate to see that your stay was unsatisfactory, and we sincerely apologize for the inconvenience. Although this is not typical of our hotel and staff, we have discussed the issues you mentioned with our front office department. We always strive to provide a 5-star experience to all of our guests, and your feedback is important to us. Moreover, we will make every effort to be sure our valet and front desk team members meet the high standards we have in place at the Embassy Suites Baltimore Downtown. Thank you again for your comments, and we hope you will give us another opportunity soon to make your next stay the best it can be. Be Well, Guest Services
Parking garage was inaccessible from inside hotel, due to being out of order. Not enough front desk staff. Had to wait more than 5 minutes to get checked in. Construction around hotel made it difficult to pickup/drop-off in front of hotel. Poor experience all the way around.Genuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We regret to learn of the inconveniences you experienced with the parking garage during your recent stay. Please be aware that our renovation and construction efforts have ceased, and everything has resumed back to normal. However, we do apologize for the inconvenience this may have caused, and hope you will gives us another opportunity to regain your confidence in us. We hope to welcome you back and exceed your expectations in the near future. Best, Guest Services
"Decent hotel near Camden yards and the Inner Harb"
Not a 5 star hotel but a nice hotel with nice hotel staff. Good for a night or two in Baltimore to see a game or sight see. Good value for the $....Genuine Expedia guest review
"Our fabulous Baltimore trip!"
Our trip couldn't have gone better. Everyone at the hotel was wonderful and very helpful! They told us about the restaurant Mo's and even called to have Mo's pick us up! Every staff person we came across was very friendly, especially to our kids. The breakfast was also great. Plenty of room to sit in the dining area and a great, hot breakfast.Genuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We are glad you enjoyed our close proximity to Inner Harbor in addition to our friendly stay. Our hotel prides itself on our exceptional hospitality efforts, and glad you were able to experience this firsthand. It would be a pleasure to serve you again soon. Be Well, Guest Services
Had a good time .awesome bed very comfortable .rooms has no drinking water esp you are hang over.had to buy water at the front desk.pool very small. Hotel bar filled with fruit flies.Genuine Hotels.com guest review
Excellent, Customer Service, Dinning is good. Rooms are a little dated. Housekeeping marginal.Genuine Expedia guest review
Loved my stayGenuine Hotels.com guest review
"Close to business - Walkable to Inner Harbor"
Hotel just completed renovations (?) Not enough staff to support operations. Rooms were warm, construction crews woke me up like clock work at 7AM daily. Room service by request only. Staff were very friendly but were short resourcedGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. Please be aware that we do our absolute best to attend to the needs and requests of our guests. Also, please note that our renovations are completed. We pride ourselves on our friendly and outgoing staff members, and glad they exemplified this attitude toward you. Also, we are glad you enjoyed our close proximity to Inner Harbor. If given another opportunity, we hope to welcome you back for a much improved experience. Best, Guest Services
"could have been great"
tv did not work, checkin is at 4 even though they say 3 on the website, did not get the room I reserved (i.e. no pull out bed)Genuine Hotels.com guest review
"A Terrible Smell"
I would be giving this hotel a good rating, except for one major flaw. Our room smelled awful. It was a smell that permeated everything in the room except for the bathroom. The room was clean, it looked perfect. But the smell hit me when I opened the door and I never got used to it. It smelled like the room used to be a smoking room, but now the whole […] hotel is a non-smoking facility. But this room has the ghosts of all of those past cigarettes haunting it. The smell must be in the carpet, curtains and mattress. I could smell it in the pillows. When I went into the bathroom and closed the door, I couldn't smell it at all. What a disappointment. This was a weekend to get away with my husband and relax together. I couldn't relax in our room. Read moreGenuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. It gives us great pleasure to read that our staff exceeded your expectations during your recent stay with us. We are disappointed to learn about the unpleasant odor your experienced in your guest room, but this will be addressed with our maintenance team. We wish you would have brought this to our attention immediately, so that we could have offered a resolution. If given another opportunity, we hope to welcome you back for a much improved experience. Best, Guest Services
"location close toharbour about 5city blocks."
The booking gave us a free complete breakfast and a complimentary happy hour at the bar. I wouldd recommend this hotel for a family as well as a couple going to Baltimore for a week-end escapeGenuine Expedia guest review
"Baseball and crab cakes"
Stayed for the night after a college tour and an Orioles game. Not far from Camden Yards on free bus or the Inner Harbor. Overall the room was comfortable for the 3 of us but the a/c was not as cool as we prefer. Managers cocktail party was a nice plus and the breakfast had a wide Variety including made to order omelets. Staff was very accommodating […] especially the valet. We would stay here again. Read moreGenuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We are glad you enjoyed our central location, newly refurbished decor, comfortable accommodations and complimentary cooked-to-order breakfast. It gives us great pleasure to read that our staff exceeded your expectations during your stay. We look forward to welcoming you back again very soon. Be Well, Guest Services
"One night at two bedroom suite"
Room is very spacious, good enough to accommodate 6 people easily. Ceiling floor is thin, so upper stair noise is easily heard. Service is slow and the reception desk doesn't seem to care even we have a small baby who needs a nap place. I stayed in this place b/c I need a suite room, otherwise I will definitely go for another hotel. I didn't have high […] expectation for the place before I booked, seems to have a lot bad reviews already. Renovation is almost finished, he elevator is slow, but it was not too much delay. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review and choosing to stay at the newly converted Embassy Suites Baltimore Downtown. We would like to apologize for all of the issues you encountered during your time with us. We've addressed our team in regards to your review and necessary corrections will be made. Again, we apologize for the inconveniences, and we certainly hope to have another chance to serve you in the future. Be Well, Guest Services
"The Hotel Lied"
I brought a team of 16 boys to this hotel for a lacrosse tournament. We were told that there would be breakfast served at this hotel from 6:30-9 am every day. This was the major factor in booking the property for our team because we needed to have breakfast before 7am to head to our games. The hotel told me as well as parents that 6:30 was when breakfast […] began. When we got to the hotel they said breakfast started at 7:30, this was impossible to make as i told the night manager. We ended up having to buy breakfast and spend money that we were not wanting to spend in the first place. If the hotel did not lie about this we would not have chosen this old property. The were not accommodating a team at this hotel or large group for that matter. I would not choose this hotel again, the management is very poor and are not easy to talk with. They have incompetent workers at the front desk. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and regret to hear if you were misinformed about our breakfast hours. Please be aware that our hotel serves complimentary breakfast Monday-Friday from 6AM-9AM, and 7:30AM-10:30AM Saturday, Sunday and Holidays. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best, Guest Services
"Great for the weekend!"
The hotel was a convenient walk to the Inner Harbor and close to the free Charm City Circulator. The room was very clean and comfortable. The minor stuff: It was a very busy hotel. Waiting for an elevator was common. The happy hour bar, was not crowded, but the bar tenders appeared busy and did not even look up to acknowledge that we were waiting to […] place orders for drinks while they tended to others. The room was not stocked with wash clothes either day and we did not have a rug for the bathroom the second day. Did not restock the coffee. Never did get the wash clothes we requested. They did replace the inroom safe when the one present did not work. The valet parkers and bell men, house keeping staff all were very nice. Read moreGenuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review and choosing to stay at the Embassy Suites Baltimore Downtown. We are glad you enjoyed our close proximity to Inner Harbor, Camden Yards, and the Basillica. Allow us to apologize if our staff did not adequately replenish your room amenities during your stay. Rest assured, your comments will be addressed with our housekeeping team to ensure that we are adhering to the strict procedures we have in place. It would be a pleasure to welcome you back again soon. Best, Guest Services
Staff friendly however the hotel has seen better days. The bed comfortable and room clean just very worn out.Genuine Hotels.com guest review
Plumbing issues; water not draining while taking a shower; water shooting out the toilet spontaneously; no AC in hallway and elevatorsGenuine Hotels.com guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We regret to learn of the plumbing and AC issues you experienced during your recent stay, but will address your comments with our maintenance team. Please be assured of our best efforts to regain your confidence in us. Be Well, Guest Services
Check-in was fast. Receptionist was very friendly. Room was very clean. Did not have bath clothes when we arrived but called housekeeping and they were quick about bring them. Still under renovation but did not here it. Beds were comfortable but sheets were rough on my skin. Overall experience was good.Genuine Expedia guest review
Response by Embassy Suites Baltimore - Inner Harbor Dear Guest, Thank you for your review. We pride ourselves on our friendly staff and close proximity to downtown Baltimore activities and attractions. It would be a pleasure to welcome you back again soon. Be Well, Guest Services
Clean and large room; close to Inner Harbor & Camden Yards (the purpose of our trip.Genuine Expedia guest review
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