"Great hotel for business trip"
It was good place to stay for a couple of days. It was fairly small. The room could have used some cleaning, but overall it was good.Genuine Expedia guest review
"Weird smell only problem"
The room was compact but clean and had everything we needed. The only thing wrong was a strong smell as soon as you went through the door into our wing which continued into the room. It was like a strongly perfumed cleaning product covering up b.o. The in-room safe was easy to use, we had a nice sliver of sky out the window, and the shower water pressure […] and temperature worked well. Wifi was also decent, each floor had its own connection so the signal was strong enough. Read moreGenuine Hotels.com guest review
"All in all it was great"
I was in room 710, The person that cleaned my room was excellentGenuine Hotels.com guest review
"Close to Madison Square park and Penn Station"
I was initially sent to a very small room, but the key card on the door did not work. Manager changed me to a bigger room, with a nice view on the top floor. Room had the smell of plastic tarp, but I did not mind. The hotel is very close to Koreatown, Penn Station, Madison Square Park. There's also an antique market nearby, and good restaurants to check […] out like The Breslin (in Ace hotel), Hill Country Fried Chicken, Eataly market... Read moreGenuine Hotels.com guest review
It is not the swankiest hotel in town---but offers a tremendous value. If you are going to NY to see NY (not your hotel) then stay here. The rooms are clean, the staff is polite, your breakfast is free (hard to find in NY) and the rate is terrific.Genuine Hotels.com guest review
"Horrible customer service!"
The highlight of my stay at this hotel was the bed, and that is only because it was a king size and back at home i have a full size. The customer service was horrible! Both on the phone and in person. The service was not close to accomodating and the worst i have ever had to deal with. My only wish is that i had cancelled my reservation!! 4 thumbs […] down! Read moreGenuine Expedia guest review
We had a great stayGenuine Hotels.com guest review
"Wonderful service and location!"
Extremely satisfied with cleanliness and quality of service - would definitely stay there again. Very close to subway station and restaurants in an excellent area. Stayed in room with a king bed; room was fairly big (about 11 feet by 17 feet), had a refrigerator, bathroom was of comfortable size, and heating system worked fine (outside temperature was […] 22 Fahrenheit). Read moreGenuine Hotels.com guest review
This hotel is in a good location, but be prepared for every room to smell like smoke. The hotel receptionist took me to 3 non smoking rooms that smelled like smoke. I finally chose the last one, opened the window, and left the room for 3 hours in winter weather. I wasn't looking for luxury, but definitely want prepared for smell.Genuine Hotels.com guest review
"Great for the price and so close to so many things"
I recently booked the Suite with 2 double beds and 1 King bed here for the week of New Year's Eve. It was definitely affordable and in a GREAT location. Right around the corner from club 40/40, Eataly, The Flat Iron building, Shake Shack, and a main subway (N Q R). The staff was really friendly and really helpful. There's a concierge desk that is so […] awesome I can't even really express it with words. The shuttle to the JFK from the hotel was free, the girl working the counter the day we left was adorably sweet. Our flight wasn't due to leave until 4pm, so we checked out at noon and left our bags with the concierge desk, it was free! The continental breakfast was ok, typical, hard boiled eggs, sausage, cereal, etc. The room was a little small, but every room in Manhattan is small, this room was actually on the larger side of small. Over all great experience with the hotel and i would definitely stay again. Read moreGenuine Expedia guest review
"Great hotel for budget conscious"
Overall I thought this hotel was a great stay for the price (given normal NYC hotel rates). It had several features that I look for in a hotel such as free wi-fi and a fridge in the room. The rooms were average and a bit outdated with decor, but it was clean and comfy. The hotel staff left a lot to be desired, but luckily I didn't need them for much... […] and they gave me even less. There was no restaurant at the property, but the continental breakfast in the morning was a nice value-add. The location was the best part since I didn't have a car and was able to walk to everything that I needed. Read moreGenuine Expedia guest review
"Nice hotel with a view of the Empire State Bldg."
The room was very clean and the staff and the breakfast were fantastic. There was a window unit that provided both the heat and the a/c. It worked, but the temperature was very hard to regulate.Genuine Expedia guest review
A little cramped and you could hear the neighbors go in and out all night and day. Not very PleasentGenuine Hotels.com guest review
The location was perfect for us. Room was decent size. Hotel staff went out of their way to answer questions. Free breakfast was a bonus. Will definitely stay here again.Genuine Hotels.com guest review
Nice location, convenient to subway. It's definitely an older building, but the room was nicely updated. The staff was very helpful.Genuine Expedia guest review
Room was very small, doors squashed by furniture--most of housekeeping staff did not speak English--could not open the door fully because of the rom's lay outGenuine Hotels.com guest review
"Convenient location with room accommodations for 6"
If you're looking for a place for something like a "girls weekend" that can accommodate 5 or 6 in the same room, this is the place...one king and two doubles! It's easy to get to attractions, subway, etc....and breakfast is included, too!Genuine Hotels.com guest review
"Great buy for NYC"
Second stay for me. While not the biggest or most luxurious hotel, it is clean and the staff is very nice. Its location is perfect for me and the places I want to go. Great subway access and easy walking distance to lots of areas. Also, good breakfast included. I will stay here again.Genuine Hotels.com guest review
"Basic Clean and Comfortable Room, Great Service"
The staff was very friendly. We were only in our room for a short while, and it met our needs. Not fancy but clean. The breakfast was average, nothing great, but had a few hot and cold items to choose from. The breakfast area was also neat and clean.Genuine Hotels.com guest review
"Just what was needed"
The room was clean, comfortable and reasonably spacious - perfect for an inexpensive one-night stay in a good location.Genuine Expedia guest review
"serviceable hotel for the price"
Convenient to have continental breakfast.Genuine Hotels.com guest review
very impressed with hotel, great location and fair price!Genuine Hotels.com guest review
This hotel was clean, quiet, functional. The breakfast buffet was very good. The location is great for lower Manhattan. Everything worked. I'll be back.Genuine Hotels.com guest review
Overall, it was a fine hotel. The elevator was definitely outdated and there were food stains on the bed cover, but the location was PERFECT!!! If you plan on being out most of the day and want a hotel near everything, this is the place. No frills, but lower price so you can enjoy more of NYC.Genuine Hotels.com guest review
"comfortable and quiet"
comfortable and quiet, breakfast good, staff very friendly, good locationGenuine Hotels.com guest review
Would definitely stay here againGenuine Hotels.com guest review
"Not a bad deal"
Descent location at a reasonable priceGenuine Hotels.com guest review
Very Expensive . very far from Time Squer . Very Small room .Genuine Expedia guest review
"For those who spend more time outside their room.."
It is currently under construction so there is a scaffolding out front. WiFi is useful. A good room and bed if you aren't spending a lot of time in the room. Superb location.Genuine Expedia guest review
This hotel was in a really great neighborhood and was a good deal for the money. The only complaint that I have is that the dining room chairs were really stained and dirty. They need to be replaced. I asked the staff at the front desk for a comment card and the could not find one. So I told him that our experience was nice overall but expressed how […] I felt about the breakfast room. He told me that there were plans to update the whole area. Read moreGenuine Expedia guest review
"Good hotel for the Chelsea location."
Great location; the hotel was being renovated but the staff were pleasant and the room was clean and pleasant. While this would never be considered an "in" place, it was certainly serviceable.Genuine Expedia guest review
Convenient location to everything. Room had refrigerator. Staff was friendly. Within walking distance to Penn Station.Genuine Expedia guest review
"11 hour stay"
This hotel is in a PRIME upper Chelsea location right at the Flat Iron Building. There are a ton of good restaurants, a lovely park, and lots of people. We were in the hotel from 7pm until 6 am so I can't comment on a long term stay. The room we were in was tiny but immaculate, great towels. If you are looking only for a place to shower and sleep it […] gets an A. Make sure to ask for a room that is not next to one of their laundry rooms. They start washing early. Would definitely stay again. Read moreGenuine Hotels.com guest review
It was a small but very nice room. Would stay there again when I get the chance!Genuine Hotels.com guest review
"Very accessible o malls, trains, busses and eaters"
Very satisfiedGenuine Hotels.com guest review
This is the worst hotel I have ever checked into! The comforter was stained, the window air conditioner (yes window air conditioner) was loud and did not cool the room and the in room safe was broken.Genuine Expedia guest review
Ideal! Beautiful! Convenient! Clean! Not at all that "tiny" thing mentioned in other reviews. Junk food breakfast but that was expected.Genuine Hotels.com guest review
Rooms were small, had a double and king suite, disappointed with only one restroom since it described two rooms, but was actually 1 1/2. View was of a dirty alley. Breakfast was ok, even though they dumped the eggs out of a plastic bag onto the buffet. I think there are nicer places foro the money they charge.Genuine Hotels.com guest review
There was construction on the building, the room was VERY stuffy and small. We switched hotels. Hotels.com was VERY helpful in our switch.Genuine Hotels.com guest review
"25th street find"
Fine room, great view, wonderful location- what's not to like? Elevator is a bit slow but our stay was otherwise splendid.Genuine Expedia guest review
"Generous comfortable room, common areas shabby"
The room was very comfortable. Staff pleasant. The lobby is small, with few amenities, but no big deal there. Breakfast was on the paltry side (but hey, it was free). The elevators and hallways could really have used some TLC. They were a bit shabby. I'd stay again, but it wouldn't be my first choice.Genuine Hotels.com guest review
My only complaint is that they wouldn't allow me to use the credit card I booked with for room expenses. Very inconvenient. Other than that, great stay.Genuine Hotels.com guest review
The rooms were clean and staff was friendly. we liked the location, easy walk to subway station. The hotel is full of character.Genuine Expedia guest review
"Was perfect (location and friendliness)"
It was nice to have the 2 single beds available. The room was small, but perfect for the amount of tiime we stayed. It was very clean, close to Penn Station, Madison Sq. Garden, the Empire State Building and shopping. The breakfast was great too.Genuine Hotels.com guest review
"Room was way too small"
The room was so small I felt claustrophobic. It had too much furniture in it for its size and I had to turn sideways to fit between tables to get to the bathroom.Genuine Hotels.com guest review
"Small room, Friendly Staff"
The hotel staff was extremely friendly and well kept. The room was extremely small and the beds smaller. However, given the money and the fact it was in New York City - its what I would have expected. Certainly not a place I'd want to stay for a long time, however it was fantastic for a one night stay.Genuine Expedia guest review
"Chelsea Comfort Inn, NYC"
The hotel is an old building with very small rooms, but we weren't in NYC to stay in the room. The bed was comfortable, the shower hot, although water pressure lacking one morning. Use of an A/C type unit to heat or cool the room. Great morning breakfast, staff very helpful. Front desk people polite and helpful. Concierge staff relied on a computer […] to provide information, something I had already done. Our questions were basic, it was as if they were visitors too! Read moreGenuine Hotels.com guest review
We stayed for the big east tournament and it was perfect for us!! Walking distance to everything and close to the subway as well. We will definitely return!!Genuine Hotels.com guest review
This hotel is in a great location, was clean, tidy and the complimentary breakfast was great! We will definitely stay there again and highly recommend it! Great price too! A hidden gem!Genuine Hotels.com guest review
"Not worth it at all."
It should be a 2-star hotel if that. Not comfortable, I know it's nyc but the rooms are pretty bad. holidayinn 2 blocks away is much much nicer and even cheaper.Genuine Expedia guest review
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