All hotels in Vienna, Austria
1 room, 2 adults
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Schottenring 11, Vienna, Vienna, 1010, Austria, ‏‎855-239-9397
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4.6 / 5Outstanding

Score breakdown (from 126 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.6
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5.0 / 5Outstanding
"Fantastic service...great a comparisons....best location!"
Fantastic location made even better by Manuel and Ardit at the front desk. The room had all of to comfort required, with a sensational modern bathroom. Would only stay here in Vienna. Easy and quick walk to two metro stops...walking to distance to most everything that we were interested in seeing during our trip (museums and Stephanplatz), fantastic restaurants in the neighborhood, the museum quarter. Highly recommend kaffe Kuche at the nearest metro station and Schoenbrunn Palace. Enjoy your stay!
Genuine Hotels.com guest review
4 night romance trip Jul 12, 2015
Matthew
US
5.0 / 5Outstanding
"Friendly service and great location!"
Stayed 5 nights July 1-6.The front desk was very friendly and helpful. Great location and it was nice to have A/C since the weather was hot.
Genuine Hotels.com guest review
5 night family trip Jul 1, 2015
Cynthia
US
4.0 / 5Excellent
"Good for sleep and excellent after-stay service"
I would strongly commend the staff for high quality service: especially Nadja Bauer and other staff at reception: I left an item behind, and Ms Bauer helpfully organized postal delivery of the item. I was on a quick transit-journey through Vienna. I had an excellent sleep---it is a quiet hotel, much better than the ones close to the airport. I would not, however, recommend the in-house steak: tough, probably not warmed up enough before cooking, but that was of little consequence: few hotels provide good steaks.
Genuine Hotels.com guest review
1 night business trip May 31, 2015
A Traveler
US
4.0 / 5Excellent
"Close to city centre. Remodeled."
The hotel was recently renovated and the rooms are spacious, at least mine (624). The hotel staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Apr 22, 2015
Horst
US
4.0 / 5Excellent
"Good hotel"
Didn't spend much time at the hotel to use its facilities. I believe the extra charge (nickel and diming) for internet is rather antiquated, but probably not as bad as some other five star hotels where you pay extra for everything other than your bed.
Genuine Expedia guest review
Other trip Apr 21, 2015
Alex
US
5.0 / 5Outstanding
"Beautiful and fabulous"
Such a wonderful experience. I only wish they had pay per view movies. I love movies and would like to fall asleep to a movie or show I can understand. After a long trip of trying to speak the language, it's nice to give my brain a rest.
Genuine Expedia guest review
Other trip Apr 20, 2015
dawn
US
5.0 / 5Outstanding
"Excellent Hotel"
Room was ready even though I got there early. The hotel staff were friendly and very helpful. They had information needed to get around Wien. The Ubahn was around the corner which was very convenient. The rooms were kept very clean, the restaurant food was excellent. The beds were just a little hard. I would highly recommend it.
Genuine Expedia guest review
Other trip Apr 10, 2015
CK
US
5.0 / 5Outstanding
"Perfect for Easter Weekend"
The Hilton Plaza is a nicely appointed facility, conveniently located to explore Vienna on foot, by taxi or public transport at any hour of the day. The hotel staff was consistently superb, quickly assisting us with event bookings, directions and special requests. Their fluency in many languages made our stay effortless as our German is limited to only a few phrases. Emile's restaurant offered the same excellent service and the food, including local specialties and special requests, was well prepared and presented. Overall, Excellent.
Genuine Expedia guest review
Other trip Apr 7, 2015
Edward
US
5.0 / 5Outstanding
"perfect"
Perfect, Classy and close to all what I needed. The staff was polite.
Genuine Expedia guest review
Other trip Mar 14, 2015
Lorenzo
US
5.0 / 5Outstanding
"great spot in vienna"
great stay, they let me check in early and check out late (and i'm not a gold member or anything)! super friendly staff!
Genuine Hotels.com guest review
1 night business trip Mar 7, 2015
Itamar
US
5.0 / 5Outstanding
"Elegant hotel"
The newly refurbished hotel is quite elegant and beautifully appointed. The staff are exceptional and attentive. The location is very convenient to the inner city. The restaurant is only fair and the room was too warm, but otherwise very comfortable.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel in walking distance to city centre"
We stayed for 1 night at the hotel and the entire stay was very smooth and comfortable. Only issue we had was ordering breakfast at 12noon as we had arrived late.. service at that time in the restaurant was slightly slow. Overall a great experience
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
Excellent. The staff went out of their way to make sure everything was right. Would stay there again
Genuine Hotels.com guest review
2 night family trip Dec 9, 2014
Michelle
US
5.0 / 5Outstanding
"Advent & Wien"
Great location! Close to 1.Bezirk and all Xmas Markets.
Genuine Hotels.com guest review
3 night family trip Dec 11, 2014
Georg
US
5.0 / 5Outstanding
"Superb! Perfect hotel for both business & leisure"
It was one of my most pleasant stays in a hotel on business. Hilton Vienna Plaza was a small size hotel perfect if you don't like a mega chain hotel even with the premier brands. Their hotel staff members were courteous, friendly, helpful without being too pretentious. Although there was only one dining choice, it was located within a short distance from many restaurants and pleasant walk to the city center. It is located right on the underground stop and the tram station is right in front of the hotel. Most of the hotel staff know you by your name and try to offer to help you if you are looking for an assistance during your stay. As I don't like a huge hotel that will take too long to walk from one end of the hotel to the other when you are busy trying to run from one appointment to another during your business trip, it has made my stay very easy, comfortable and satisfying.
Genuine Expedia guest review
Other trip Dec 14, 2014
Tom
US
5.0 / 5Outstanding
"Great centrally-located hotel!"
Really enjoyed my stay at the Hilton Plaza. Booked a very quick trip to Vienna to take advantage of the long holiday weekend and couldn't have been happier. The location is great, as are the rooms. Was used to staying in rooms that are miniscule in Europe and was pleasantly surprised at how comfy the room was. The staff is also nice and the hotel restaurant Emil is fantastic - food is very yummy! There's also a U2 metro stop adjacent to the hotel. I walked all over Vienna and could get to many locations within 10-20 minutes. Make sure to visit the Christmas markets while you're there - they are truly magical. Would definitely stay here again!
Genuine Expedia guest review
Response by Hilton Vienna Plaza
Dear valued guest, Herewith I would like to thank you for your nice words about our 1920`style Art Deco hotel. We very much appreciate that you took the time to describe your experiences. We are especially glad that we could live up to all your expectations and you fully enjoyed your stay with us. I would also like to thank you for your nice note regarding our location, hotel facilities, food offerings and regarding the friendliness of our Hosts. With great pleasure I forwarded your praising words to the entire Plaza Team. We very much look forward to welcoming you back, With kind regards, Diana Boros Executive Lounge Manager
Other trip Dec 1, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel in a beautiful city."
This hotel is superb, great location and excellent service by all the staff. Easily accessible underground station next door and tram stop outside.
Genuine Hotels.com guest review
4 night romance trip Jul 21, 2015
Terry
GB
5.0 / 5Outstanding
Excellent!!
Genuine Hotels.com guest review
3 night family trip Jul 20, 2015
Rosaura Gpe
MX
4.0 / 5Excellent
"Great location, great service"
Very helpful staff, and good breakfast buffet. Walking distance to most of what Vienna has to offer, also close to good transport links.
Genuine Hotels.com guest review
4 night romance trip May 21, 2015
Stephen
GB
5.0 / 5Outstanding
"Not to be missed. Excellent hotel"
Excellent Hotel
Genuine Hotels.com guest review
3 night romance trip May 21, 2015
A Traveler
IE
5.0 / 5Outstanding
"Fabulous"
The staff were friendly and helpful, our room was very clean and comfortable, breakfast was excellent. The hotel is very close to tram stops and the underground which was very convenient. Really enjoyed our stay and would definitely recommend.
Genuine Hotels.com guest review
4 night romance trip May 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Reliable hotel"
Very pleasant stay for both sightseeing and for business. Helpful staff
Genuine Hotels.com guest review
1 night business trip May 25, 2015
Hyung Yong
GB
5.0 / 5Outstanding
"Sensational"
This hotel was sensational. You could not ask for more. The recently renovated rooms are beautifully decorated, clean, modern and a good size. The staff were friendly and attentive. The location was good on the ringstrasse. The breakfast was one of the best I have had at a hotel. Highly recommended.
Genuine Hotels.com guest review
4 night family trip May 14, 2015
Brett
AU
5.0 / 5Outstanding
"Location perfect"
So pleased to have opted for a 7 nights stay as there is so much to do. The choice of music was endless, we managed 4 classical and 1 Jazz concert during our stay not to mention the wonderful "Giselle Rouge" a new ballet by the Vienna State Ballet @ Volksoper Cannot wait to do a return trip
Genuine Expedia guest review
Other trip May 1, 2015
Pete and Bren
GB
5.0 / 5Outstanding
"1920's revived"
They had done such a good job of re-furbishing this hotel which now has a lovely 1920's look. The fresh orchids growing in the reception display are a fragrant welcome and the staff are equally welcoming and helpful. The room was the size of a London flat, well equipped, clean and comfortable. We were lucky to have a bay window and could watch the Vienna Marathon pass by below in comfort. The bathroom was well equipped with his and her sinks and having a full-sized bath as well as a shower is a bonus. Vienna offers so much to do and see that it involves a lot of walking so a hot, deep soak at the days end was bliss. But note if you want to see the Spanish Riding School full display on Sunday Morning you need to book in advance.
Genuine Expedia guest review
Other trip Apr 21, 2015
Eliza
GB
5.0 / 5Outstanding
"Nice comfortable hotel"
Hotel was good in every aspect. Breakfast very good and staff very helpful.
Genuine Expedia guest review
Other trip Apr 14, 2015
Ian
GB
5.0 / 5Outstanding
"very good hotel"
Perfect in all aspects as one woyl expect from a Hilton but I would have appreciated nonetheless a change of bedsheets in the middle of a 6-day stay and a better breakfast.
Genuine Hotels.com guest review
6 night business trip Mar 27, 2015
Laurent
IE
4.0 / 5Excellent
"Lovely warm friendly hotel"
Lovely hotel on Ringstrasse. Can walk the whole of the inner city of Vienna and see all the sights from here. Vienna is not hilly so easy to walk but, although we didn't try it out, there seems to be a very good transport system and buses and trams available right outside hotel. Staff very helpful. We stayed executive room so had an adequate included continental breakfast with minimal snacks at lunch time and a happy two and a half hours in the evening with food and drink available.
Genuine Expedia guest review
Other trip Mar 15, 2015
happy traveller
GB
5.0 / 5Outstanding
"Weekend break"
Lovely centrally situated hotel- near to attractions
Genuine Expedia guest review
Other trip Mar 9, 2015
Jane
GB
5.0 / 5Outstanding
"pleasant a bit of a quiet area"
pleasant hotel
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
Neil
IE
5.0 / 5Outstanding
"A great long weekend"
A great building with excellent front of house staff; universally friendly helpful and knowledgeable. I happily give it 5 stars but some minor niggles could be ironed out to make it even better. The room was advertised with free WiFi but that is only available in the public spaces, not the rooms, and a few very minor issues with housekeeping.
Genuine Expedia guest review
Other trip Mar 4, 2015
P and C
GB
5.0 / 5Outstanding
"Great hotel, expensive Internet!"
Great hotel, room was excellent, no noise at all in the evening and just a short walk to the centre of Vienna. Only negative is the extremely expensive Internet access at €25 a say!
Genuine Hotels.com guest review
2 night business trip Feb 24, 2015
Richard
GB
4.0 / 5Excellent
"The hotel is now referred to as the new Plaza."
I have stayed at this hotel many times over the last 15 years. It is probably not a place for party animals although a real party animal can create a party anywhere. The effect of the modernization is that the rooms are less than half the size of the rooms pre-renovation. Baths have given way to showers which are more economic but certainly less luxurious. The "frills" of a luxury hotel have gone - the iconic bathroom tissue cover has gone and there is an industrial box of tissues sitting beside the hand basin. It is not the same.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel and friendly staff"
Was an overnight stay but everything was comfortable with spacious rooms
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
CA
5.0 / 5Outstanding
"Excellent hotel"
Excellent hotel. Excellent position close to important monuments. Staff are very nice and helpful. Hotel is very clean and modern.
Genuine Expedia guest review
Other trip Dec 17, 2014
mo
GB
5.0 / 5Outstanding
"City location, central but not on the high street."
Long weekend break to see the Christmas Markets. The location was excellent for walking to all the city markets and attractions. We caught a taxi from the airport to the hotel which took about 25 mins in traffic. Check in was quick and we even got a room at 10:00 am. Our room was large with a view over the main avenue. We didn't as for this when booking, but the staff at the desk suggested the room being in a good position which was correct. Breakfast was extra, but well worth it, the staff were always happy and helpful which was a good start to the day.
Genuine Expedia guest review
Other trip Dec 10, 2014
Keith
GB
5.0 / 5Outstanding
"Beautiful hotel in great location"
Lovely 5* hotel with fantastic staff, located in a very central spot and right next to an underground station with easy access to many attractions.
Genuine Expedia guest review
Response by Hilton Vienna Plaza
Dear valued guest, Thank you for sharing your feedback on our newly renovated 1920`s style Art Deco hotel. We were glad to learn that we could live up to all your expectations and you very much enjoyed your stay with us. We were especially thrilled about your nice comments regarding our convenient location and the service our Hosts provided! We very much look forward to welcoming you back soon, Kind regards, Diana Boros Executive Lounge Manager
Other trip Dec 7, 2014
A Traveler
GB
5.0 / 5Outstanding
"Exactly what you would expext from the Hilton"
We stayed for 2 nights only and had limited use of the hotel's facilities but everything was as expected, and of a high standard. Staff were polite and very helpful. My friends arranged a late-night delivery of a dessert platter to our room to celebrate my birthday and the hotel didn't charge us for it, which was a nice touch.
Genuine Expedia guest review
Response by Hilton Vienna Plaza
Dear valued guest, First of all I would like to thank you for your taking the time to review your recent stay with us. We highly appreciate your positive comments regarding the hotel facilities and the service our Hosts provided. The satisfaction of our guests is the most important for us and we are glad that we could meet all your expectations and you very much enjoyed your stay with us. Dear Guest, thank you once again for your kind feedback and we very much hope to have the pleasure of welcoming you back again soon! Sincerely, Diana Boros Executive Lounge Manager
Other trip Nov 17, 2014
NH
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"高級感漂うホテル。"
落ち着いた高級感の漂うホテルでした。
Genuine Hotels.com guest review
3 night family trip Jun 28, 2015
A Traveler
JP
5.0 / 5Outstanding
"リンクに面した快適なホテル "
7月に4泊しました。リンクに面し、トラムや地下鉄へのアクセスが良い快適なホテルです。ロビーエリアの WiFiは無料ですが、部屋から WiFi接続するには一日あたり25ユーロ必要です。
Genuine Hotels.com guest review
4 night romance trip Jul 10, 2015
A Traveler
JP
4.0 / 5Excellent
"繁華街から少し離れているが交通の便が良い。"
繁華街から少し離れているが路面電車①と地下鉄U2の駅が直ぐそばでとても便利で夜遅くなっても大丈夫。日本大使館が斜め前にある。100メートルほど歩くとパン屋やMACがある。ロビーにPCが3台あり24時間無料で利用可。部屋は豪華感はないがすっきり。
Genuine Hotels.com guest review
2 night romance trip Jul 14, 2015
TETSUYA
JP
5.0 / 5Outstanding
"Schönes Hotel mit guter Lage"
Renoviert und mit super Lage
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
A Traveler
CH
5.0 / 5Outstanding
"Very very nice~~"
친절한 직원, 청결한 룸, 편리한 교통... 힐튼 매니아가 될것 같다~ 지하철, 트램역이 바로 앞에 있어서 관광객에겐 최상의 위치! 하지만 소음으로 부터도 자유로울수 있는 위치임^^ 조식부페는 깔끔하지만...3일 내내 같은 메뉴였음ㅡㅡ;하지만 친절한 직원들 덕분에 노프라브럼^^
Genuine Hotels.com guest review
3 night family trip Jun 28, 2015
A Traveler
KR
5.0 / 5Outstanding
"Good"
Nice stay in hilton. Its near from metro station. Clean room and delicious breakfast.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
A Traveler
KR
5.0 / 5Outstanding
"대체로 만족"
위치 : 슈테판성당에서 걸어서 15분 정도 떨어져 있는 위치. 관광목적으로 예약하시려면 Big Bus 나 Vienna Sightseeing bus 이용하시면 편할거 같고 걸어다니기 조금 힘이 듭니다. 객실: 한국 힐튼호텔 생각하시면 될거 같습니다. 대체로 만족
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
Jiwon
KR
4.0 / 5Excellent
"Chyba tu wrócę"
Mają problem w czasie śniadań.Niby dużo obsługi ,a na dodatkowe zamówienia czekasz 12 minut(z zegarkiem).Z mojego punktu widzenia mało kameralnie..,ale to tylko moje spostrzeżenia..
Genuine Hotels.com guest review
4 night family trip May 1, 2015
Zbigniew
PL
4.0 / 5Excellent
"クラシックのホテルに飽きたら…快適なホテル"
部屋は、清潔で快適。お風呂もバスタブ付で、ちゃんとお湯が出る。朝食も大変美味しく、コーヒーも色んなコーヒーをサーブしてもらえた。卵料理ももちろんオーダーでき、それらは、全て別料金無し。地下鉄の駅も近くフットワークの軽さは、最適。満点に近い快適感でしたが… ただ、朝のエレベーターの稼働力の悪さが酷く、また、ホテルの前に団体客の大型バスが何台も連ね、個人客用のタクシーが、玄関に寄せられず 不便だった。ホテルのクロークの方が、親切で一生懸命カバーしてくれたのが救いでした。
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
A Traveler
JP
5.0 / 5Outstanding
"היה יופי"
במזג אויר גשום וקר המלון במיוחד חשוב, המלון מאוד נעים נוח קרוב לתחבורה ציבורית קצת יקר אבל שרות מעולה
Genuine Hotels.com guest review
7 night romance trip May 19, 2015
Avraham
IL
4.0 / 5Excellent
"Excelente localização"
Hotel com localização perfeita. Infelizmente o hotel não tem internet grátis nos quartos. Hoje em dia isso é incabívelem um hotel 5 estrelas.
Genuine Hotels.com guest review
3 night family trip May 21, 2015
Alex
BR
5.0 / 5Outstanding
"Första klass hotell"
Mycket trevlig personal och bra restaurang på hotellet. God service och bra, tyst hotellrum. Rekommenderas varmt!
Genuine Hotels.com guest review
3 night romance trip May 21, 2015
Johan
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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