"needs AC updates and heated pool"
Staff was nice. Pool would have been nice if heated. AC stopped working at midnite so had to sleep with patio door open to cool it off will i stay here again no as manager didnt even call me about the ac problemGenuine Hotels.com guest review
"Nice hotel, close to everything!"
Very nice hotel, close to everything. The hotel staff was very friendly the entire stay, the room was really large and well kept. The drawbacks: we opened the sliding glass door to the balcony and spent 20 minutes closing it again (it was off track and very heavy), then the bathroom was so small you have to walk in and shut the door to get to the toilet […] or shower, also the breakfast was not very good (I would recommend grabbing breakfast elsewhere). Other than those things our stay was great, perfect weekend getaway. Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
I would of rated the condition higher, but there was construction right in front of the rooms balcony. I know this was not their fault.Genuine Hotels.com guest review
"November 2, 2014"
Overpriced for what you got. Breakfast bar food looked old. Would not stay again.Genuine Hotels.com guest review
My husband & I went to see cirque du soleil in downtown disney. This hotel was less than 10 minutes away; perfect location. Very courtesy, friendly staff. Great free breakfast, comfortable beds.. I would definitely stay there again!Genuine Hotels.com guest review
There was a resort fee which wasn't that much. The hotel is in need of some deep cleaning as there were stains on the carpet. But the neighborhood was perfect for what we wanted - to be close to downtown Disney. The bed was comfortable, and breakkfast was good. I would stay here again.Genuine Hotels.com guest review
"Great hotel for the price."
This is our second time at this hotel, and I liked it even more thia second time around. I will be coming again in the future.Genuine Hotels.com guest review
Overall the stay was good, location was close to theme parks and resturants. Front desk staff very friendly. Breakfeast was good as well. Only con I had was the day of my check out I had previously ask to check out late. Room service was already cleaning my floor, I get a knock on the door from a lady with glasses and black curly hair I assume she the […] manager, I open the door and just asked me "what time are you checking out?" I thought that was very rude no good morning or thank you. She just walked away after I answered. That's the only issue i encounter. Read moreGenuine Hotels.com guest review
Great hotel very quiet. Staff was great. stores and restaurants within walking distance .Very safe area.attraction tickets on sight for all parks. would recommend to friends and stay there again. Great value for the money.Genuine Hotels.com guest review
"Great option for outside staying disney"
I was really pleased with our stay. We arrived before check in time and they let us check in early. The staff gave us all the info for the shuttle (1x daily to universal and 3 to disney) which ran on time and even waited for us when we were 5 minutes late getting back to epcot to go back to the hotel. Breakfast was more than just cereal and included […] waffles and eggs. I would definitely stay here again. Read moreGenuine Hotels.com guest review
parking lot oak trees can use prunning branches 4 ft low !!!Genuine Hotels.com guest review
"Worth the stay"
Breakfast was descent, got over crowded due to limited seating however breakfast is served over a three hour period....early bird gets the worm. Overall I would stay again very close to downtown disneyGenuine Hotels.com guest review
IT WAS SHORT BUT VERY PLEASANT.Genuine Hotels.com guest review
Our entire family was thrilled with our stay here. The kids were stoked about the Mickey pancakes, but there were also numerous other breakfast options as well (including come meat and eggs!) The staff was friendly and the hotel was well taken care of. Super close to Downtown Disney with several eating and shopping options within walking distance from […] hotel. Read moreGenuine Hotels.com guest review
Very clean and friendly staff.Can't beat the price,I will stay here again and will recomend to family and friendsGenuine Hotels.com guest review
"Better options in this area/price range"
Day 2 locked out. Night 2 no water. Very annoying but quickly corrected. Avg hotel quality, service. Redeeming qualities: large balconies & decent free breakfast.Genuine Hotels.com guest review
"Family trip to Disney and SeaWorld"
Get location for visiting Disney and SeaWorld. The hotel is very popular, which means that the rooms and facilities are worn. Not a bad choice of hotel if you are gone all day at Disney or SeaWorld.Genuine Hotels.com guest review
"Great customer service"
The hotel was recently transitioning from another brand, and not all the updates were done, but the response to any requests was almost instantaneous. Overall, excellent value for the money.Genuine Hotels.com guest review
The hotel has nice breakfast service. It is Clean,quiet and Good location. I will stay again.Genuine Hotels.com guest review
"Satisfied Guest from Texas"
Everything we expected. Great service in an excellent location. The rates were great also! We didn't have to travel very far to get to Disney World. Highly recommend this hotel. We will be staying there again.Genuine Hotels.com guest review
"Comfort Inn stay"
Had an issue with the toilet flushing. Only issue I experienced on my visit.Genuine Hotels.com guest review
"Great stay! Close to Disney!"
Will stay here again for sure. Very close to Downtown Disney.Genuine Hotels.com guest review
The timex for breakfast could have been betterGenuine Hotels.com guest review
"this hotel is beautiful"
The staff was very nice and the hotel is gorgeous !Genuine Hotels.com guest review
Location is very convenient. The rooms were clean and had plenty of space. they should improve their breakfast or not include it at all.Genuine Hotels.com guest review
The hotel messed up on my reservation....my initial reservation was for a King Size Bed, when I arrived at the hotel the only available room was Two Queen Size Beds. I understand since it was myself, the bed quantity should not have mattered, BUT when I made the reservation, he staff only offered to move me the next day (two day stay)....which I felt […] was unreasonable (who wants to move rooms) OR I could call hotels.com (Expedia) and see if they could find me another hotel....mind you, it is 9:30 at night in the pouring down rain! The first nights stay was pleasant.......the second night was a nightmare! On several different occasions, someone mistakenly tried to enter my room (wrong room), the people in the room besides me kept hitting the wall every 15 minutes so hard it would shake my bed. Tried to call the front desk on three different occasions....no answer. Needless to say, my sleep was limited that night and to top things off, the hotel cleaning service entered my room at 7:59am when I had not even checked out! At checkout this was explained to the front desk clerk, and all he did was apologize. I realize what happened could not be changed, but the staff should have been more sympathetic to what occurred. Management should have been brought into this situation......no manager was even mentioned! Location is great for this facility...rooms are very comfortable and clean, but this is NOT hotel I will be returning to for business or with my family! Read moreGenuine Hotels.com guest review
RelaxingGenuine Hotels.com guest review
"Great Hotel for the Price!"
I would have rated it a 5 star experience for value if it wasn't for the disappointing free breakfast. That could certainly improve. Other than that, great comfortable hotel near disney!Genuine Hotels.com guest review
"Great hotel experience"
Our two night stay was very enjoyable. The room was clean and the queen beds were great. I loved the 4 pillows for each bed. Breakfast was a nice bonus, we loved the MIckey waffles. The pool looked great although we did not have time to swim. Best of all was the convenient location to all the attractions we visited.Genuine Hotels.com guest review
"Would stay agin!"
Very nice hotel and the rate was great. Beautiful pool with waterfall and breakfast (included) was good. Staff very friendly and helpful.Genuine Hotels.com guest review
Courteous, friendly and down to earth staff at the inn. Breakfast was bland . Strongly advise visitors to beware of holiday packaged staff stationed at the hotel.. My experience with them cost me an extra day in Orlando .Genuine Hotels.com guest review
"Finally a hotel I can stay with."
I am a frequent traveler to Orlando area and always looking for a great hotel. I have found it and this will be my preferred choice each and every time I come to Orlando. The price was great as well. No complaints! Free breakfast too! Thumbs up!Genuine Hotels.com guest review
I went with my family , included 2 little grand children, to Disneyworld. The hotel was perfect, clean, comfortable beds, microwave and refrigerator in the rooms, and a good breakfast.Genuine Hotels.com guest review
The bed was VERY FIRM TO FIRM FOR ME AND i LIKE A FIRM BEDGenuine Hotels.com guest review
Just renew the elevators is about time!!! Everything else is good!!Genuine Hotels.com guest review
"Close to Disney"
Had a good stay with this hotel. Reasonably price for hotels close to Disney. Good breakfast, the kids and adults enjoy the Mickey Mouse shape waffles .quick check-in and check-out. Enjoyed fireworks display from the balcony every night. Downside, AC is a little noisy,hard to control temp in room. Have a musty odor in the room if AC is turn-off. Ref […] was not working properly, a lot of our food got spoiled easily. Overall, decent place to stay for the night, if you're out the whole day sightseeing. Read moreGenuine Hotels.com guest review
"nice hotel excellent service and good food"
it was awesome hotel near everything downtown disney and disney parks ;)Genuine Expedia guest review
"Close to Disney Downtown"
Stayed here instead of my conference hotel for price. Hotel is what is expected of mid range hotels; a little worn on the edges. The breakfast had eggs and sausage every day plus a wide variety of other items, much more than a continental breakfast. Many waffle stations were set up to handle crowds. It wasn't crowed while I was there, though. Room was […] clean but had visible wear - time for an update soon. Read moreGenuine Hotels.com guest review
Good quality of service, high on comfort - spacious rooms with two queen beds, e.t.cGenuine Hotels.com guest review
This hotel was in a perfect location. Staff was friendly and helpful. We loved the free complementary breakfast. My husband and I loved the mickey mouse waffles. The breakfast had plenty of variety. We got to breakfast early to avoid the crowds. The only complaint was the transet times. We wish that the pick up time would have been 11 pm and 10:30 or […] at least 9:00 at universal. The hotel was clean and comfortable. We really enjoyed our stay. Read moreGenuine Hotels.com guest review
"HONEST REVIEW...PLEASE READ"
This hotel is within 15 to 20 minutes of almost all tourist attractions and for that it was convenient. However, the room we had showed definite signs of water damage and the bed was slightly hard. We used the shuttle service that they provide to the parks but the service takes about 90 minutes because it travels to other "less expensive" inns first […] without telling us. Also if you are not going to Disney the shuttle picks you up at one time ONLY although the letter they give you tells you that you can be picked up at any point and time. Breakfast is not a full hot breakfast, the only hot item is the waffles, which aren't that great and some boiled eggs. Everything else was ceral, etc so we skipped the breakfast although we thought it would save us some money. But its around plenty of restaurants and the Orlando premium outlets, grocery stores and 711. I would not stay here again though. I had the worst experience buying my tickets for the local attractions from the guest services desk ( you must sit through a 90 minute time share presentation thats about 15 minutes from the hotel that was very hard to find). Our tour for the presentation was cancelled without our knowledge and they wanted to charge us $100 for their error after we changed a days worth of activities to go see it and it wasnt that attractive. We will not stay with the holiday inn or comfort inn again but if you are looking for a place just to lay your head its not that bad for the $63 a night we paid. Plenty of food spots and it works great if you have a car rental to get around since the bus isnt as close as it seems. Read moreGenuine Hotels.com guest review
"Everything was Great Except Rock Bed!"
The room was spacious and clean. We had no complaints whatsoever until we tried to sleep. It was like trying to sleep on beds made of slabs of ROCK (and I like a firm mattress)! None of us could sleep all 3 nights we were there and came home from this "vacation" exhausted. It ruined our entire trip. We won't be staying there again unless they replace […] the mattresses. Read moreGenuine Hotels.com guest review
Nice location. Close to Disney parks. Good breakfast. Very satisfied.Genuine Expedia guest review
"comfortable and clean"
We were very happy with our stay. Hot breakfast was fair, pool is very relaxing. Not far from the action. Nice quiet location.Genuine Hotels.com guest review
"Its was great"
I have no complains about this place it's was great clean and great priceGenuine Expedia guest review
"Below average stay"
We thought this hotel looked good from the pictures online and the price. The hotel seemed like they didn't have enough staff to keep up with the place. The pool was filthy with tons of debris floating around. The breakfast was pathetic. The area where the hotel is located is a traffic nightmare. Getting anywhere takes forever. We will be staying elsewhere […] next time. Read moreGenuine Hotels.com guest review
"Good location close to Disney park"
Good experience the only problem was the restroom the toilet and sink was clogged they fixed but happens again for the 3 days the I stay. ThanksGenuine Expedia guest review
"Much cheaper than the Hyatt Regency"
Wonderful breakfast with great access to the food when there are lots of people. Appreciate Gerard that he remembered us 2 days later and was able to locate our lost blanket and book. Wonderful housekeeping staff because they turned in the items to lost and found. They definately are worth their weight in gold. Thank you so much.Genuine Hotels.com guest review
"Great location and staff"
Very cost efficient with excellent amenities. Great staff and hotel. Wireless internet access was superb along with continental breakfast . Awesome rate compared to other hotels in the area. Parking was not so good thoughGenuine Expedia guest review
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