Enjoyed it very much.Genuine Hotels.com guest review
I was neither displeased or impressed with the hotel. We could definitely tell it is an old hotel and has maintenance issues. Bed was uncomfortable with no support. On the website it offers more amenities then were actually offered. I was expecting a more luxury experience. I would stay here again if I got a discounted rate through price line or so […] mething. Read moreGenuine Hotels.com guest review
"Great old place to stay."
The night staff at Hotel Phillips was excellent. I got in late due to travel they got me checked in ASAP. Parking not being included was a little unexpected but then again I was able to walk to my job the next day and it was right across the street. Over all very nice appearance a touch of a bygone error that you do not find in modern hotels. Beautiful […] wood work all thru this old girl. Would love to have been able to stay over and enjoy one more night in this fine hotel. Read moreGenuine Hotels.com guest review
"Close to business meetings and Pleasure meetings."
Prices for bar drinks were inconsistent with the type of drink, it's just that "vanilla" flavored vodka doesn't strike me as a specific call drink such as Stoli's, Absolute, or Sky Vodka on the rocks and was actually a bit more expensive. Other than that, this was a great hotel with the new renovation and as I stay in Kansas City about four or five […] times a year that's where I will stay in the future. Read moreGenuine Hotels.com guest review
"Perfect for us"
Loved the hotel. Great accommodations and would stay there again for sure.Genuine Hotels.com guest review
Unique and stylish with wonderful service and a convenient downtown location. Loved the feather pillow and the slender deep tub. Now I'm far from a neat freak, but the room was very, very dusty. So much that I mentioned it at check out. Otherwise, lovely stay.Genuine Hotels.com guest review
"Hotel Phillips A Jewel in the Crown"
If you are staying in the Kansas City Downtown Loop, this lovely boutique hotel is a destination. The rooms are remodeled and clean, but they still hold every bit of their old fashioned charm. The staff is warm and accommodating and the only regret I had was that I had to leave sooner than I would have liked. Bravo, lovely hotel.Genuine Hotels.com guest review
"Didn't clean the room."
The hotel is nice, but aging. But for the amount we paid, it didn't feel like great service. Housekeeping completely forgot to make up the room, and when I called to complain, the desk said they'd "make a note of it" and I had to call again to get someone to bring me towels. The keys didn't work and we had to go back down twice to get new ones. The […] staff was friendly, but seemed unhelpful. Except the valet--he went out of his way to help us out twice. Read moreGenuine Hotels.com guest review
"Cool place to stay"
Hip and retro with great location within walking distance of power and light district.Genuine Hotels.com guest review
Older hotel that's been renovated right! Our air conditioner didn't work. They sent an engineer up promptly. He offered us a free movie and then moved us to another room when they had assessed the problem and realized that it would not be quick fix. Great service, clean floors, great downtown location!Genuine Hotels.com guest review
"Worst experience in a LONG time"
When seeing the original pictures we were so exited to go there..not knowing the nightmere ahead of us..... I have NEVER rated a trip before but find it neccessary to do so in this case. First thing we encountered when arriving there was transient kind of people sitting in front of the Hote..one lady crying..all sitting on the ground. some barefoot.....you […] would HOPE that at a Hotel like this the staff would have them removed..we felt VERY uncomertable getting out of the car..... When we checked in I was in TOTAL shock to see our room which was nothing more than a RABBIT HUTCH...small and AWFULL..... It was late and I hesitated about going downstairs to complain but I did as I could not bare to look at this room..... The front clerk, friendly as he was, explained that they had a flood at the hotel and my booked room was unavailbe.....NOT MENTIONING THIS AT CHECK IN.......... We got a different room the next night..they should NOT HAVE charged us for this horrible room for the first night..that was NOT what I had booked !!!! When our luggage was transfered it was a WORSE Nightmere as our room was not finished in the morning we were told the luggage would be transfered which is WAS NOT..everyone gave us a different story..with no luggage inside..then they brought us SOMEONE ELSES luggage insteadt and if we would NOT have been honest it would have devistaing to the other guest I can not EVEN describe ALL the things that went on with th caracters left.. I Read moreGenuine Expedia guest review
"All around good hotel"
At first when I came into Hotel Phillips, I was amazed at how beautiful the lobby was. It is defineirly an old school boutique sense of nostalgia that overwhelms you when you come. Check in/out was easy enough. The room however was on the smaller size but what was really disappointing was the bathroom. Unfortunately the bathroom looked like it needed […] to be upgraded quite quickly. There was a tub and everything was clean, but the wood looked as though it was run down a bit and had been warped by many previous visitors. The service in this hotel is one of the best I've experienced. The staff is very friendly and helpful in giving advice to the local points of interest. One down side is there is no self park area, it is all valet. Good news is you can take your car in and out as many times as you like throughout the day. Downside is I felt bad when I didn't have any cash on me. I would recommend staying here if in town Read moreGenuine Hotels.com guest review
We will stay here again. Perfect location and nice room. Only negative is valet only parking; however, there are local garages nearby.Genuine Hotels.com guest review
"Not what we expected"
Booked the room due to a good deal and was excited to stay in an older hotel. When we got there we had to pay $22 for valet..something they didn't tell us, just added it to our bill. The hotel itself is pretty cool, but everything is SMALL. The beds were double twins and the elevators were tiny. We stayed on the 18th floor which had an amazing view, […] but there was a coat of dust over everything. Our phone didn't work either. I would probably spring for a newer/nicer hotel in the same area next time. Read moreGenuine Hotels.com guest review
"Kind hotel staff, very small room."
The hotel staff was very kind and the location was nice, as it is near the Power and Light District. The room was very, very small- much smaller than I had anticipated. Because the bathroom was so little, the sink was not even located in the bathroom.Genuine Expedia guest review
Nice hotel.Genuine Hotels.com guest review
"Beautifully Restored Hotel!!! Wonderful location."
The staff was friendly, the hotel gorgeous, and it's in a great location. Take my advise the the in-out valet parking is so worth it. Only complaint was the air conditioning didn't seem to get the room cool enough; which is sad because the rooms are smaller. However, I would stay here again and perhaps let room service know a little earlier about the […] air. Read moreGenuine Hotels.com guest review
"Hotel is dirty"
Hotel is old which is suppose to be a drawing card and would be had it been taken care of!!! When we pulled up to check in there was no one available to help with luggage. We had to stand in line forever to check in. The air conditioner didn't work right and the room just seemed damp. The carpet was filthy. Hard to say anything good but it was close […] to the wedding reception we were attending. The price of these rooms is way over priced. Read moreGenuine Expedia guest review
"Beautiful historic hotel"
Take some time to look around including up both inside and outside. Rooms are spacious and have business area. Beds and bedding are top quality.Genuine Hotels.com guest review
"Huge double rooms, but looks tired"
Just stayed here recently with a friend. We had 2 double beds, and the rooms was enormous. Lots of space, loved that part. Didn't realize until later in the night that the walls are paper thin. Like seriously you can hear everything going on out in the hallway and in the adjacent rooms. Really poor. The bathroom was fine, a little outdated. The faucet […] stream was so weak, but it wasn't much of an issue. The lobby space looked in need of renovation, but we didn't use it much. I took advantage of the free happy hour from 5p-6p on friday and that was nice. The girl serving us was a joy to be around, and the wine selections and the drink of the day was excellent. homemade strawberry basil smash and it was definitely better than a pre made drink. We didn't use the parking at the hotel because we could park for free at the parking garage down the street. The location was excellent - the bus from the airport dropped me off 2 blocks away, and it was walking distance to the restaurants in P&L. I booked with a 40% off rate, so the 4 stars are for that price. Read moreGenuine Hotels.com guest review
The staff was very accommodating. We were given in correct information when we called the hotel and to make it right they provided us with a bottle of wine for the inconvenience.Genuine Hotels.com guest review
A very nice hotel with great standard, nice comfort, and perfectly located just by the Power and Gas district. The room was very nice and suite-like; a little small compared to rooms at hotels in the countryside, but larger than the average room in America's greater cities. Overall a well kept, classic hotel with an awesome lobby.Genuine Hotels.com guest review
"Beautiful hotel, convenient location"
Very nice staff. Like you were talking to friends. Our room could use a coffee table just for added comfort and space to eat room service on. Close to fun activities at Power and Light District, bus line, Sprint Center.Genuine Hotels.com guest review
"No raves, no complaints"
Proximity to Power & Light district was the draw. Comfortable bed. Uncomfortably small room. Wifi was good. Front desk friendly. No raves. No complaints. Probably try other hotels in P&L area before returning.Genuine Hotels.com guest review
Great night. Clean rooms friendly service. Great rest. Beautiful buildingGenuine Expedia guest review
"Older, charming hotel in good location"
This hotel is older, but it's interesting, nice enough, and in a good location. Easy to access from the highway, good parking options, and walking distance to some good restaurants.Genuine Hotels.com guest review
older hotel, nice restaurant and bar. Very good valet service.Genuine Hotels.com guest review
Stayed a few nights. They forgot to clean my last night. When I let the staff know in the morning it didn't appear to bother them much. When they brought my car back to me after I checked out there was a bag in my trunk that wasn't mine. They tried to talk me into it being mine but I told them no. We had a conferance there and had a meeting in a room […] early one morning and again later in the day. During the day they didn't pickup the used water glasses and bring our fresh ones. Just brought another pitcher of water. Read moreGenuine Expedia guest review
"Good Hotel but staff does not follow thru!"
My husband and I are moving to FT. Leavenworth and decided to stay at Hotel Phillips since it is downtown. The hotel is really old, but very clean and the rooms are dusty but comfortable. The reason we noticed the dust is because we both have very bad sinus issues and allergies to dust. We actually took one of their towels and dusted the entire room! […] Everyday we were very busy out in the morning back in early evening then out for dinner each of the 3 nights and requested extra towels they were very polite but never came with the towels. We called several time each time and when asked if we can come get them was told someone would be right up which never happened, so we had to improvise which was not good! We actually stayed at this hotel in September of 2012 while on leave from the Middle East (Kuwait) and had the exact same issue. I do suggest that when a guest asks for something and you cannot bring it to them and they ask to come down and get it and you tell them it is on the way, please let that be the truth! And when a guests asks your housekeeping for something like replenishing the shampoo, and lotions just make sure it is done. This Hotel is directly across from a really nice Marriott so we will refer our friends their from now on!!! Read moreGenuine Expedia guest review
It was ok....Nothing special about this hotel.Genuine Hotels.com guest review
Very pleased with the stay, I had some business in Missouri and my wife traveled with me since it was over the weekend. I had never stayed at this hotel before but would return, the valet service was very prompt and easy. which made this downtown hotel very accessible. The great thing was it was within walking distance of some of the great things that […] downtown KC has to offer. Read moreGenuine Hotels.com guest review
For the amount of money paid for this hotel, I think I would have gotten a better room if I had stayed in Marriott or Sheraton. The staff seem to be very friendly. I had asked for frig in my room but they didn't bring it until 10pm when I called front desk and cancelled it. The hotel looks very old and does not compare with the other upper class ho […] tels. Read moreGenuine Hotels.com guest review
"Nice hotel close to the action"
We enjoyed our stay. The lobby is lovely. The rooms are not large, but they are well maintained and furnished. The Hotel is located within a couple of blocks of great bars, restaurants, and musical entertainment. The valet service was fabulous. The only complaint that we have relates to the bed. It had a terrible dip in the middle and was uncomfort […] able. Read moreGenuine Expedia guest review
Hotel was very pleasing and great location. All my guests and myself would definitely reccommendGenuine Expedia guest review
Can't beat the location. Very close to Broadway.Genuine Hotels.com guest review
Quaint old hotel with excellent staff. An update should be considered.Genuine Expedia guest review
"Excellent non corporate hotel experience"
I want to patronize people who are operating/offering excellent independent choices. This place was great. loved the old time KC atmosphere and it was very close to places we wanted to visit. would not hesitate to book it again and hope I have the chance soon. Excellent value and one of the best rooms I have stayed in recently.Genuine Hotels.com guest review
"Great hotel for downtown KC"
The bathrooom was small, my only complaint.Genuine Hotels.com guest review
"I love the Hotel Phillips"
I always enjoy staying at The Hotel Phillips because it is conveniently located to Kemper Arena where we show horses each year. The staff is courteous and helpful. Valet parking can be a little difficult as their space to pull up to the hotel is very limited, but the valet personnel act as quickly as they can. There is an adjacent restaurant that has […] good food. But the hotel's proximity to other restaurants in the neighborhood makes it easy to explore. Read moreGenuine Hotels.com guest review
"Unfriendly but clean and relaxing"
The desk attendant when we checked in barely looked at us and was completely unfriendly and either having a bad day or just rude. The facilities was lovely but the staff was less than inviting.Genuine Expedia guest review
"A neighborhood feel"
Our friends live in the upper west side and wanted us to stay near them. The hotel was convenient to shops, neighborhood restaurants and wonderful grocery stores. The desk staff were extremely friendly and helpful. The hotel provides a very nice complimentary breakfast where two men efficiently keep the dining space clean and stocked. Our room was spacious […] but could use an update, it felt a bit tired. Read moreGenuine Hotels.com guest review
"No Hot water"
In the morning there was no hot water. So I could not take a shower. When I went to check out I told them what happened and wanted some sort of discount. No discount they gave me my reciept and I waited for the valley to get my car. While waiting someone came out and said the front desk wanted me to give you this. I thought it was a new recipet with […] some sort of discount. Nope it was more becasue they forgot to charge me for the vallay. So if you dont want to get comped at all for something like not having hot water this is your place. Read moreGenuine Hotels.com guest review
"One night stay"
Bed was quite comfortable and hotel staff was effecient and friendly. I would definately stay here again.Genuine Hotels.com guest review
This is an elegant, clean, Hotel with great staff. It's an older style, classic city hotel. Don't expect a pool for the kids, although the workout equipment was nice. Rooms very up-to-date, bathrooms very clean, etc.Genuine Expedia guest review
This hotel is super close to Power and Light! Really big rooms. Fun decor!Genuine Hotels.com guest review
"Nice downtown KC hotel"
Room was clean, staff was friendly. Only problem was the AC was kind of iffy (hand to turn it way down to get it to comfortable temp....i.e. set it at 58 to get room to 73). Enjoyed the stay and would definitely stay here again.Genuine Expedia guest review
"Cool boutique hotel downtown."
Stayed there for a birthday celebration. Had drinks in the bar which were excellent, but should be for $14 for a manhattan. Had dinner there as well which was reasonably priced and a terrific meal. The staff was very friendly and helpful. When I asked if they would call us a cab, they just took us to our destination in the hotel van at no charge. Would […] definitely stay there again. Read moreGenuine Expedia guest review
"Nice charming building!!"
We had an OK stay there. Not much to say. The room was comfortable, the staff were friendly, the bar was open till 1 AM and served food. We were pleased with our stay.Genuine Expedia guest review
The hotel itself as well as its staff were absolutely top notch! The building is without a doubt beautifully maintained and stylishly decorated... down to the most minute of details! I will definitely stay again... if ever I am in Kansas City. The surrounding neighborhood would have been nicer had it not been for the large amount of construction going […] on. Read moreGenuine Hotels.com guest review
It's in a great location within walking distance of the power and light district and the rooms are comfortable. The website advertises self parking, but there isn't! The hotel told me I could find curb side parking (GOOD LUCK) or use a "pay to park" lot. Otherwise, they did NOT have a "self parking" lot to use. Although, they do offer valet which is […] well worth the money if you are going to be in and out like we were. The AC didn't work well at all. I kept turning it down and it stayed very warm in our room. If you can find a good price and all you need is a place to lay your head it works, but the amenities aren't that great. Read moreGenuine Hotels.com guest review
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