"Not all it's Dressed up to be"
My only issue with this hotel was as nice as it is- it didn't have many of the "Basic" things that I've come to expect at a hotel. Even a cheap motel has a fridge in the room. The pillows were extremely uncomfortable, there was no exhaust fan in the bathroom, no complementary breakfast...at all! give me a piece of toast or something?! no- that's $2.00 […] extra. gimme a break! Read moreGenuine Hotels.com guest review
"Downtown but expensive"
Expensive hotel, even if downtown. Room small, could not cool off room, would not go below 73. Staff was nice, and helpfulGenuine Expedia guest review
"Great experience at the Hotel Phillips"
I am thrilled to speak about the experience I had with the Hotel Phillips. The service was WONDERFUL! Over the top in an amazing way. The staff was excellent and attentive; the room was a jewel and the room service was outstanding. I would definitely stay there again.Genuine Hotels.com guest review
"KC date night"
As always the Hotel Phillips was a great stay. Friendly service from the front dest to the bar tenders who all made us feel very relaxed and comfortable. We will happily stay here again in the future.Genuine Hotels.com guest review
We stayed for three nights. We only had hot water at night. There was no hot water in the mornings all three days. The staff is super friendly and the Baltimore 12 restaurant is the best most affordable food ever, but the freezing cold showers were a huge disappointment! The hotel is beautiful, but the rooms are small and overpriced.Genuine Hotels.com guest review
had a girls weekend and stayed here. hotel staff was very friendly, room was clean. beds were pretty small but besides that, everything was perfect!Genuine Expedia guest review
This hotel was a dissappoint from the front desk all the way to the room. The reservation was for an executive king with a city view, we received a small queen size room with a view of a brick wall. There was glitter all over the room. The room was very small, the bathroom door would not open all the way and would get stopped by the bed. The front desk […] looked at our reservation and stated there was nothing they could do about it. Read moreGenuine Hotels.com guest review
"Charming and convenient to Sprint Center"
We traveled to KC for the Big 12 men's basketball tournament and wanted a place close to the Sprint Center. We were very happy with the proximity of this hotel to the activities of the day--it was just a short walk away. The hotel was very busy with other fans. The valet staff had their hands full bringing cars to guests on the morning after the championship […] game. They did a great job lining up cars and getting our car to us quickly. The room was very quiet and comfortable and the hotel has lots of boutique charm. We enjoyed our stay and would stay here again. Read moreGenuine Hotels.com guest review
The water pressure in the room sinks was almost nil. Service in the restaurant was good when you could get it. Seems a few more waiters etc would be appropriate.Genuine Hotels.com guest review
"Perfect Downtown Getaway!"
People were fantastic, and the hotel woodwork and eclectic old charm was beautiful! Service desks corrected a couple of minor issues with smiles and very quick attentiveness. 12 Baltimore restaurant was fun, relaxing, elegant yet leisure and comfortable. Dining experience, bar keep and wait staff were excellent!Genuine Hotels.com guest review
No hot water for the two days we stayed. Our room was not cleaned while we were there and we waited 45 minutes to get our vehicle out of valet parking. Very dissapointing overall.Genuine Hotels.com guest review
Booked a king size bed, and got 2 double beds upon arrival-only negative. Nice buffet for breakfast. Front desk staff very friendly and helpful.Genuine Hotels.com guest review
"One and Done"
Booked and paid for King room and was given a small Queen . Maid service was knocking on all doors at 7:30 am. No hot water at all in the morning, multiple people complaining of same problem and staff at desk could of cared less. No apologies for anything.Genuine Hotels.com guest review
Room was small, no hot water most days, furnace was very noisey as was the plumbing in bathroom. Very hard to get some sleep. Bathroom floor was not clean. Felt the room was way over priced for size and accommodations. You could find a room for half the price and include breakfast. The cafe attached to hotel was good, staff was very pleasant at hotel […] . Read moreGenuine Expedia guest review
"Elegant but pricey"
This hotel is beautiful, great restaurant and included a wine and cheese happy hour. It was a little expensive though for the type of room we got.Genuine Hotels.com guest review
"Nice hotel ,very classy and very good place to sta"
Pretty awesome, highly recommend it, pretty good hotel and it must the best aroundGenuine Expedia guest review
"Clean and convenient"
Will stay here again next year.Genuine Hotels.com guest review
This property is beautiful, with amazing service and spacious rooms. The room was so very comfortable and quiet - felt like I was the only one there!! Will definitely be back.Genuine Hotels.com guest review
"perfect location to Kemper Areana"
The clean rooms were appointed very tastefully. The service of the front desk and bell staff went beyond my expectations.Genuine Hotels.com guest review
"Nice place, not perfect"
First, I got a good deal to stay downtown. Hotel is clean. Room a bit on the smaller side but for us it is just a place to sleep.Genuine Expedia guest review
"power and light district"
very nice, would stay here again..Genuine Hotels.com guest review
"Outstanding staff and room!"
Room was beautiful!! Staff were friendly. We will stay here again the next time we are in St Louis.Genuine Expedia guest review
"Comfortable and great access to theater"
This is the second time we've stayed at this hotel and we really like it. Our biggest issue during our last stay was a very weak, intermittent Wi-Fi signal making use of our devices difficult.Genuine Expedia guest review
"Best Service EVER!!"
I was meeting friends at the P&L on what was predicted to be a night of Snowmaggedon. The staff was utterly friendly and helpful. I told them at check in that I would need a cab in about 10 min. When I came down for the cab, it had not yet arrived. However, the whisked me away in their warm hotel shuttle immediately. My room was beautiful... just beautiful. […] I wish I could have stayed there all weekend. Top notch! I look forward to staying there again! Read moreGenuine Hotels.com guest review
Great place.Genuine Hotels.com guest review
Ordered an executive king suite but got the queen bed instead. Was also hoping for some sort of Jacuzzi but ended up with just a normal tub/shower. I ordered breakfast in the morning, extremely overpriced. I could have gotten more from a 4.99 meal at dennys and it was near $50! Avoid room service!Genuine Hotels.com guest review
"Beautiful place to stay"
My husband and I stayed at the Phillips for our one year wedding anniversary. The hotel was beautiful - historic but very well maintained. The staff was wonderful. The front desk concierge asked about our reason for staying, and when we told him it was our one year anniversary he upgraded us to a large suite on the 19th floor. He also hooked us up with […] a complimentary hotel coupon to the restaurant that we had chosen for our anniversary dinner - Bristol Seafood Grill. The view from the 19th floor was amazing, and the suite was very clean and spacious. The hotel is in a great location being right next to the Power & Light District. We were able to park in a nearby garage for $2, and the hotel was within walking distance of lots of nearby dining and the bars. When we returned for the evening after dinner, we stopped by the hotel bar for one last drink, which was beautiful and had really friendly bar staff. We really couldn't have asked for more! We both highly recommend the Phillips and will be sure to return the next time we stay in Kansas City. Read moreGenuine Expedia guest review
The hotel is in a great location and is nicely decorated inside. This was my second time staying at Hotel Phillips, the first was last summer. On this occasion, given that it was a winter visit, I had the heating system on and wow is it noisy. I was woken up a number of times in the night to it rattling and clanking as it tried to breath heat into my […] room. Needless to say I did not have a restful sleep. And then to top my stay off it turns out that they were having issues with their hot water on the 11th, 12th and 13th floors, so very sadly I ended up with a cold shower on a very cold day. I would not recommend this hotel for a winter stay. Read moreGenuine Hotels.com guest review
Centrally located to the restaurants we wanted to visit.Genuine Expedia guest review
"Beautiful hotel in Downtown KC!"
We will definitely stay again! The staff was exemplary and the accommodations were beyond satisfactory. Beautiful, historic atmosphere that my young daughter said made her feel like she had just stepped into The Great Gatsby! And the valet parking was a treat considering the weather at the time of our stay! Thank you once again!Genuine Expedia guest review
"Great Hotel for a concert at Sprint Center"
Have always enjoyed staying at this hotel. It's within walking distance to the Power and Light District and Sprint Center and is very convenient. They have renovated since we were there last and it shows. Very nice decorations and the room was plush and comfortable.Genuine Hotels.com guest review
Staff was outstanding. From the valet, to the front desk, to the servers in the restaurant. Everyone was friendly and accommodating. My only complaint was the lack of hot water. It was the same way last time we stayed and seems to be an ongoing problem at the hotel. I would definitely stay there again.Genuine Hotels.com guest review
As soon as we got there, Funda made us feel welcome and told us about the events that were going on that night. We explored the hotel and loved every bit. Definitely want to return soon.Genuine Hotels.com guest review
"Perfect central location to sights"
Great experience and friendly staff. Rooms were spacious and clean, very cozy.Genuine Expedia guest review
The only negative is that you could hear the people in the next room/hallway pretty clearly. Otherwise, a really neat hotel very close to everything downtown! The restaurant (12 Baltimore) was very good also!Genuine Hotels.com guest review
"Awesome art deco hotel close to power and light"
Great art deco hotel close to power and light district. Staff was fabulous!!! Hotel was very busy when we were there...only draw back was that it was pretty noisy. We had an end room away from stairs and elevators. It was a little pricey but definately worth it. A nice change from the chain hotels.Genuine Expedia guest review
"Nice Boutique Hotel"
The hotel rooms are very large, very clean and close to everything downtown. I was pleasantly surprised and wish I had gotten to enjoy the room for more than one night.Genuine Expedia guest review
"Comfortable Boutique Hotel"
Clean and fun boutique hotel. Nice and clean, Bathrooms small but everything else was perfect.Genuine Hotels.com guest review
"Nothing too special"
The hotel was great overall. I booked for Valentines Day a month in advance and when we checked in, the hotel was booked solid for the night. We booked for a king or two queen room and received a room with one queen. They had no wiggle room that night and offered no incentive for putting us in a down graded room. We paid the same amount.Genuine Hotels.com guest review
"Close to theater"
We enjoy events at the Music Hall or Kaufmann Center but not the hour drive home, so we book a hotel room. We are trying hotels in the area; 2x so far at Hotel Phillips and really enjoy it; beautiful hotel, friendly and helpful staff. We enjoyed dinner and late dessert at 12 Baltimore and have been extremely happy there also. One disappointment at our […] last visit: we were given a table in the back room even with an early (5:30) reservation. I’m sorry to say but most of the back room seating feels like a college cafeteria. We are in our mid 50s and enjoy a little more private seating; perhaps should have requested to be re-seated, but we endured. After the show that night, we returned for a late dessert and again were taken to the back room. The front room was almost full but we did ask to be seated at a small table rather than the "cafeteria-type" seating and our waiter allowed us to choose. We’ve enjoyed the same waiter and he remembered us the 2nd time. I would like his manager to know how much we appreciate his excellent service. His name is Darin; (sorry if misspelled), but he is so personable and fun to talk with. He remembered the special cocktail I requested on our first visit, helped us choose a wine and once had our leftover wine sent to our room so we could enjoy it later that evening. So far the Hotel Phillips is our favorite place to stay in Kansas City. I'm sure we will stay there again and we hope to see Darin when we enjoy dinner at 12 Baltimore. Read moreGenuine Hotels.com guest review
"Ok if you don't plan to shower.."
Everything was ok except the bathroom. The faucet was terrible, I had to wait to fill up my hands of water just to wash my face. The shower either had hot OR cold water, it was a luxury to have both. In the morning, there was no hot water, at night there was no cold water. Then the dryer stopped working in middle of blow drying my hair -.-Genuine Hotels.com guest review
"Great weekend getaway"
My wife and I were looking for a hotel within walking distance of Power and Light and the Hotel Phillips was perfect. The staff was extremely friendly and the building had a lot of charm and character. We would definitely consider staying again.Genuine Expedia guest review
"Nice boutique option near convention center"
Lovely little hotel. It is clearly a place favored by locals for receptions, so it was pretty busy when I was there. But it was quiet in my room and very comfortable.Genuine Hotels.com guest review
"Close to Power and Light"
Great service, large room, beautiful hotel, but thin walls. We could hear our neighbors one night and the people above us the other night. Hotel front desk and security were quick to quiet them.Genuine Hotels.com guest review
"I would recommend this hotel."
This hotel is an older style hotel. Very tall. Don't know how many stories but my room was on the 16th floor. The room was very clean and spacious although there was a bathtub half full of water when I entered my room. Maybe the cleaning staff forgot to empty the tub after cleaning but no biggie. You are able to get a lock box for your valuables for […] free but it stays in the lobby behind the checkin counter. I was a little uneasy about that and the fact that the staff could not get it unlocked when I was ready to retrieve my valuables. But all worked out just fine. You are very close to many events within walking distance within several blocks. Worked out good. I was very satisifed with my stay at the Hotel Phillips. Read moreGenuine Expedia guest review
"nice hotel- service.. not so much"
Hotel was super nice. Fun location. Views from the rooms are all mediocre. 18 $ parking..15 $ for a mini fridge for the night. There arent any snack or soda machines so if ur thirsty in the morning expect to pay 5 $ at the restaraunt for the plastic cup of mountain dew.Genuine Hotels.com guest review
"Stay in Downtown KC"
Very neat hotel. If you cannot stay, stop for a visit. Staff was perfect, could not have been better. Close to the Power and Light district. The hotel is old, so the bathroom is small, but the room its self is large. I travel a lot and stay in many of hotels. Well worth the time to see/stay here.Genuine Hotels.com guest review
"Glad I got a discounted rate"
I picked this hotel for a "staycation" with my husband to celebrate our anniversary. So I was familiar with the hotel, it's reputation, and the location. Based on the location and high recommendations from close friends (plus the Expedia deal I found), I decided to give it a try, despite some of the disappointing reviews. The hotel is beautiful and […] the staff was extremely courteous and pleasant. However, I was disappointed in the cleanliness of the room. The sheets and bedding were clean, but the frame the mattress sits on is cloth (modern) and slightly wider than the mattress. There were some disgusting spots on it that gave me the impression it was dirty. There were also tumbleweeds of hair behind the door in the restroom. Not what I would expect from a hotel like this. Read moreGenuine Expedia guest review
"close to downtown activities"
Hotel location was great so we could walk to the downtown attractions. Room was a bit small but comfortable. Windows were dirty (film on outside) that made the view less than appealing and I would have preferred some black out curtins vs blinds. Room was very quiet and decor of room and hotel was charming.Genuine Hotels.com guest review
Very good overall. Liked the historical aspect of the building. Biggest complaint: room furniture needed dusting badly.Genuine Hotels.com guest review
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