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1 room, 2 adults
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Calle de Zurbano, 79-81, Madrid, Madrid, 28003, Spain, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 96 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    4.0

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ótma localização"
Falha no sistema de calefação dos quartos que segundo o gerente era consequência do projeto antigo de tubulação, portanto, ficamos sem aquecimento durante toda a estadia, enfrentando baixas temperaturas.
Genuine Hotels.com guest review
4 night trip with friends Apr 26, 2013
Haydée
BR
2.0 / 5Fair
La habitacion daba a un patio pequeño, oscuro y sucio.
Genuine Hotels.com guest review
4 night business trip Apr 14, 2013
A
ES
5.0 / 5Outstanding
"Excelente atención"
Excelente atención muy colaboradores
Genuine Hotels.com guest review
1 night trip Mar 7, 2013
Angelica
ES
5.0 / 5Outstanding
El hotel esta muy bien comunicado por la parada de Gregorio marañon que se encuentra a muy pocos metros. La habitacion que nos dieron cumplian con las expecificaciones que pedimos a la hora de realizar la reserva, cama de matrimonio y con vistas y nos ofrecieron un habitacion en la 7 planta del hotel con terraza. Los trabajadores del hotel en todo momento fueron muy amables.
Genuine Venere guest review
Other trip Jan 8, 2013
A Traveler
ES
3.0 / 5Good
"Ganska ok."
Zurbano ligger inte centralt. Jag och min man valde olika vägar till sevärdheter och det var roligt och spännande att kunna se en hel del av Madrit på det sättet.Själva hotellet är ganska sliten, särskild badrummet. Men det var rent ändå. Ingen utsikt fick vi men det var tyst på nätterna. Frukost serverades i en närliggande byggnad och var helt ok fast priset var alldeles för hög, tyckte vi.
Genuine Hotels.com guest review
4 night trip Oct 12, 2012
Ewa
SE
4.0 / 5Excellent
"Godt hotel til en rimelig pris tæt på metro og bus"
Tilfredsstillende
Genuine Hotels.com guest review
Other trip Oct 1, 2012
A Traveler
DK
5.0 / 5Outstanding
"adecuando"
Confortable aamplio silencioso céntrico y eficaz
Genuine Hotels.com guest review
Business trip Sep 12, 2012
esther
ES
4.0 / 5Excellent
"Habitación tranquila"
Habitación tranquila, pero pequeña. Buen precio del aparcamiento. Nos ofrecieron el desayuno en oferta, pero a la hora de la verdad tenia el precio normal.
Genuine Hotels.com guest review
Family trip Sep 12, 2012
A Traveler
ES
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night trip Jul 16, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip May 5, 2015
Josep
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Aug 30, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Aug 21, 2013
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jun 5, 2013
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Apr 5, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Mar 17, 2014
A Traveler
IE
3.0 / 5Good
Genuine Hotels.com guest review
2 night family trip Oct 31, 2013
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
Other trip Sep 10, 2012
stela
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jul 7, 2015
A Traveler
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Dec 8, 2014
sebastian
ES
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Oct 12, 2014
A Traveler
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Oct 6, 2014
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Javier
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jun 27, 2014
A Traveler
ES
3.0 / 5Good
Genuine Hotels.com guest review
4 night business trip May 19, 2014
A Traveler
FI
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 12, 2014
Carlos
SV
3.0 / 5Good
Genuine Hotels.com guest review
4 night trip Apr 16, 2014
A Traveler
FI
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night trip Mar 13, 2014
A Traveler
PT
3.0 / 5Good
Genuine Hotels.com guest review
3 night business trip Mar 12, 2014
A Traveler
FI
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Mar 1, 2014
A Traveler
ES
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2014
A Traveler
ES
3.0 / 5Good
Genuine Hotels.com guest review
2 night trip Dec 26, 2013
A Traveler
PT
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Dec 20, 2013
A Traveler
PT
2.0 / 5Fair
Genuine Hotels.com guest review
3 night trip Nov 28, 2013
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Oct 26, 2013
A Traveler
SE
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Oct 3, 2013
Marcos
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Sep 16, 2013
A Traveler
ES
3.0 / 5Good
Genuine Hotels.com guest review
2 night trip Jul 21, 2013
A Traveler
MX
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
A Traveler
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jul 15, 2013
raf
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jun 1, 2013
JL
ES
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip May 23, 2013
A Traveler
ES
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip May 22, 2013
mendez
VE
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Nov 10, 2012
A Traveler
BR
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Oct 20, 2012
A Traveler
ES
5.0 / 5Outstanding
Genuine Hotels.com guest review
Other trip Sep 11, 2012
A Traveler
MX

TripAdvisor reviews for NH Madrid Zurbano

Overall rating:Based on 684 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good hotel, not sure it deserves 4 stars"
07/29/15 Marivi80 Veneto
The hotel is in a good position, close to the metro station. The structure have been recently renovated. Rooms and furniture are really new and clean. The hotel has also a nice small gym. The room had air conditioned. The staff is friendly and really competent. Nevertheless, I find small disappointing things: the internet connection was really bad, barely working forreading emails. A decent connection was available only under payment (and it was very expensive). The atmosphere was a bit impersonal and cold. In addiction every extra was really really expensive. In conclusion:this hotelis perfect for business trips (except for the internet connection), but not for leisure or romantic trips.
Overall Rating
"Good business Hotel near the center"
06/25/15 Javier1954 Zaragoza, España
This is a Hotel that was undergoing renovation last January. Nice room (recently renovated), with free wifi. Other rooms apparently not renovated yet. Friendly and efficient staff. Very near the subway. Good breakfast too. I believe is a good option for business travelers, although the Hotel is definitely not a luxury or a romantic one. Just good for the money, does its job.
Overall Rating
"great location for arriving by metro from airport."
06/14/15 Doris C Gainesville, Fl
The hotel was quite adequate and met my needs. The breakfast buffet was very good---especially all of the fresh fruit. It was very convenient to the metro and local interesting places to eat. It wasn't luxury which I didn't expect but fine for my purposes.
Overall Rating
"A four stars hotel on average"
06/14/15 A-Ego Rome, Italy
With a good breakfast, solutions on the dependence must be informed when booked. Wifi not always excellent, on some areas it was poor. Price adequate to the category. Location is good with many restaurants in the area. It was below my expectations anyway.
Overall Rating
"Refurbished rooms.. turned out ok (but perhaps I was just lucky)"
06/04/15 Frederik R Roodepoort
At check in we were offered an upgrade (at more than Euro 20 per day) to a better room (which I did not take). The assigned room was in the next building where renovations were still taking place... My first thought was noisy... To make a long story short - this room was at the end of the corridor, really small... Shower time the drain was blocked. Phoned downstairs only to learn that it could only be rectified the next day... so the only option was a change of rooms... This is where we got lucky - much better spacious room with a street view with windows that can open! So perhaps we got lucky but in the end the stay was really great with a fantastic breakfast offering and friendly and efficient service. (If the drain was not blocked this review might have read differently I guess).
Overall Rating
"Excellent"
06/02/15 Delia C
Just spent a couple of nights at this hotel and I was very impressed. It's very clean and bright, the rooms aren't huge but they are functional. I found the area quiet but close to everything. The main standout feature is the breakfast buffet, awesome and just about everything and anything you could want to eat! Lastly, the staff were not the friendliest but I put that down to the language difference One of the doormen ( whose name I never found out) showed me such kindness and support when I sprained my ankle, I will never forget him Overall I would happily book to stay here on my next trip !
Overall Rating
"Tour of Spain"
05/27/15 Rosemarie R Chicago, Illinois
Beautiful hotel in looks. Stayed in the newer extension of hotel, matter of fact, the first to stay in room. The room was small which was no problem, but the room not soundproof. I could hear the couple across from me both snoring. Bathroom was beautiful, but unfortunately, the way shower was designed water ran onto floor, which necessitated placing towels to soak up. Unfortunately at the time we were there the air conditioner was not working, this during the heat wave that Madrid experienced (temps in the 90's). Because there was work still being completed in the hotel, the smoke alarm went off several times. Unfortunately, the staff on duty had no idea what could be done. The breakfast buffet was included with our package and it was exceptional. Several restaurants in area and very close to metro.
Overall Rating
"not recommended"
05/25/15 Anna and France... B London, United Kingdom
We spent three nights at this hotel in Madrid. The room was acceptable, with a nice bed but there was no heating and it got rather cold in the night. The bathroom had a terrible sewage smell. They charged additional fees for anything, including getting a bottle opener! We will not go back again
Overall Rating
"Nice hotel with excellent breakfast"
05/15/15 Henrik W Turku, Finland
A nice modern hotel offering clean and tidy rooms. The main attraction in this hotel is however, the buffet breakfast. It doesn't leave anything further for you to wish. What you don't find on the buffet table the waitress will happily bring you. After having enjoyed the breakfast you will leave the hotel with a smile on your face.
Overall Rating
"Very good location and nice hotel"
05/13/15 CristobalColon1 Greece
The hotel is not something special. But it is in very nice centrical area of Madrid, very close to two Metro stations, Nuevos Ministerios and Zurbano. Staff is friendly. Rooms are clean, quiete, nice decoration. I booked a room with no breakfast, but one day when I had to wake up at 6 am found out that they do have something called "early breakfast" and its for free for everyone. Coffee, tea, juice etc. This was great. A not nice thing is that beds are a bit short! And its not only in this hotel, I ve seen it in more NH Hotels in Spain. I m not considered as a tall person, but this beds are s h o r t!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews