"Great Hotel for travelers"
Other than the fact that the bathroom sink did not drain well, and the buffet area needed much better lighting, our stay was a nice one. We were located just across the road from the Crabtree Valley Mall where we ate dinner at the Cheescake Factory and were able to do some shopping. Room was beautiful and one of the best appointed we have ever had.Genuine Expedia guest review
"Returning customer..we will be back!"
The Embassy never lets us down.Genuine Hotels.com guest review
"Enjoyed our anniversary getaway"
We had an amazing time. The staff was eager to assist. Best part was Aaron who works the front desk. Immediately upon check-in, he made my husband and I feel at home and comfortable. He started our weekend on the right foot and we enjoyed our stay.Genuine Hotels.com guest review
We stayed in this hotel for four nights.We came to attend a conference .The facilities were excellent.The complimentary breakfast was awesome.The solarium kind of setup of the lobby was very nice,esp it was the holidays ,so it was festive.The complimentary shuttle from the hotel to the airport and any place within two miles from the hotel was very convenient.i […] had a great experience. Read moreGenuine Expedia guest review
"Enjoyable and conventient hotel"
Had a great stay. Room, which had a separate sitting area, microwave besides a small refrigerator, was excellent. The breakfast buffet was nice and the manager's reception was a pleasant deal. The only complaint I had was the lack of free WiFi. Hotel was near Crabtree Mall and some nice restaurants.Genuine Expedia guest review
Great hotel and close to everything! Highly recommend!Genuine Expedia guest review
All the Embassy Suites we've stayed in in that area need updating...all so dark. People wonderful; amenities fine, but surroundings really need updating.Genuine Hotels.com guest review
"Super hotel, highly recommend!"
My husband and I enjoyed a holiday night away and it was so nice that we have decided we need to visit there w/our kids too.Genuine Expedia guest review
"Incredible value in a wonderful space"
First-rate in every aspect that you could think of - beautiful accommodations and spacious, accessible room which translated to ease of movement for Mom who appreciated this amenity. LOVED the lobby/dining area and the atrium concept was especially interesting as it created an ambiance which was most aesthetically appealing.Genuine Expedia guest review
"Charge for Internet"
I can't believe in this day and time that a hotel of this caliber doesn't offer free wifi! Even McDonalds offers it for free! Was very disappointed about not having internet. Some of the Hotel staff weren't very friendly. Room had stains on the carpets. Overall the room was comfortable but I expected more staying at an Embassy Suites! The best part […] of the stay was breakfast. Read moreGenuine Hotels.com guest review
"The week-end of the Kelvin Hart show"
I love everything about my stay at the Embassy Suite this week-end. The food here is delicious and the in room food service made it even better. They have the best ribs...finger licking good! The FREE breakfast deserves all the bragging rights.Will stay her again.Genuine Hotels.com guest review
"Don't be fooled..."
I will not stay at this hotel again. It is very beautiful and impressive; built around a central atrium. The noise level in the atrium is absolutely ridiculous. The sound echo through the entire hotel. They begin getting ready for breakfast at around 4 am and have no consideration for the noise level. Any parties going on in the hotel also take place […] in the atrium and the noise is crazy. The walls are so thin in the rooms that you can literally hear the person next door using the restroom when your room is quiet. There are some very positive things - the room was very nice and clean. They offered two complimentary drinks each night to each adult and there is a made to order breakfast that is very good. Unfortunately, these things do not make up for lack of a good night sleep for me. Read moreGenuine Hotels.com guest review
I really enjoyed the hotel. There was a small problem. I did see a bug in the room. I reported it to the front desk and they said they would take care of it. They did give us a free night's stay for future use because of the problem. I thought that was great. They also had a great breakfast buffet every morning which was great. I will stay again.Genuine Expedia guest review
"One quick night"
My family decided to stay at Embassy Suites since we were in Ralerigh anyway for a family event. The price was good and the hotel was great. They even gave us two free drink tickets each to redeem between 5:30p-730p..The Crabtree mall is across the street so we shopped a bit as well.Genuine Hotels.com guest review
"Embassy Is a good place to stay."
We enjoyed our stay..our only concern was the entry way driving turn so sharp off hi way. We learned to turn in and go out at the Marriot entrance way... The weekend was very busy at breakfast and pool and elevator...but expected due to volume of people there that particular week-end. It is a beautiful place and the grandkids loved your pool and Raleigh. […] I loved the spacious rooms. Judy Read moreGenuine Expedia guest review
"Comfortable hotel in convienient location"
Overall a very pleasent stay. Clean, spacious room with very friendly and helpful staff, which is why I am partial to staying at an Embassy whenever possible. We were close to the malls, downtown and the State Fair. My only gripe is on one morning they didn't seem to be able to keep enough food out at breakfast. We waited in a long buffet line only […] to get up front and find empty items. A side note: I booked a room with double beds and upon arrival was told that it was "requested" not "reserved" and they were currently sold out of that room type. I know I booked a room with double beds so I believe this to be an expedia issue not an issue with the hotel. Read moreGenuine Expedia guest review
"A Southern surprise"
Great location and wonderful room. I will be coming back.Genuine Expedia guest review
"Wanted To Stay Longer"
We were traveling to Greensboro to attend a wedding. Although the wedding was an hour and a half away we wanted to stay at this Embassy. The room was very clean and spacious. The location was great-very close to Crabtree Valley Mall. We wanted to stay longer but will stay again!!Genuine Hotels.com guest review
"it was ok. definitely recommendable"
This was a recurring stay for me. I returned because of an excellent first experience; this time it was just "ok". The hotel is just getting old. Even though they've refurnished the rooms, the building needs an overhaul. Enjoyed myself though! Would still come again. Not worth the money though; i was paying for location.Genuine Hotels.com guest review
Everything about this hotel was great....location, decor, staff, cleanliness, breakfast, etc......the only place where they could improve is to get more comfy beds. The bed was so stiff I had to sleep on one of the king down pillows I brought from home. I have a bad back and try to stay in hotels with pillow top beds if possible.Genuine Hotels.com guest review
"Lots of unexpected bonuses/pluses"
Great stay for four nights. Didn't participate in the free breakfast because we worked out at the hotel gym in the mornings; however, the food did look really good (much better than any other free breakfasts I've ever seen). The hotel bistro was amazing; so much better than expected! The person who seemed to be the bistro/bar manager had, what sounded […] like an Italian accent, so, anytime you meet an restaurant manager with an Italian accent, you're sure to get an excellent meal. Although we put the Do Not Disturb sign in the door, as we don't like strangers entering our room, the staff put a bag of clean towels outside our door every morning (which was nice of them). You can hear the atrium noise in the living room area, but, the noise does not carry into the bedroom (we didn't mind the noise in the living room area because we could drown it out with the TV, besides we couldn't hear it in the bedroom). There was a faucet in the bar/mini fridge area (nice bonus), and there was a sink area in the bedroom (another nice bonus). Walking distance to the mall; we did eat in the mall food court a couple of times (there was plenty of options to eat!). Overall, good stay and if we are in the area again, we'd pick this place again! Read moreGenuine Expedia guest review
"Would stay again."
Cleanliness was discounted by the dead roach found in the bathroom next to the tub.Genuine Hotels.com guest review
"Very pleased with this hotel!"
My husband and I stayed two nights here recently and were very pleased! Just loved the extra space and the free cocktails and the cook-to-order breakfast. It's a very good value for sure. The location is great to anywhere in the Raleigh area with lots of shopping and restaurants nearby. We also ate in the hotel restaurent twice and it was very good […] - including the pizzas. Our two grandsons, who live close by) visited to swim in the pool and talk to the resident Macaw named Raleigh. Read moreGenuine Expedia guest review
"Great hotel for anyone"
The room was very nice and the bed was one of the most comfortable I've slept on outside of my own. The people in the bar & grill were very hospitable to a group of late night football fans who wanted a drink and something to eat after the ball game -- even the food was quite good for so late in the evening. Only thing that was a negative was the parking. […] VERY CRAMPED and I have a compact car! Read moreGenuine Expedia guest review
"Close to Crabtree Mall"
Great location, average hotel.Genuine Hotels.com guest review
"Great, some room for improvement"
This is a beautiful hotel. If I could change anything I would have them use those nice Bose speakers around the pool and actually play some nice music when people are using the pool. I would also suggest they find what they can do to get rid of the musty smell in the bathroom in my room. I didn't see any exhaust fan and there was an odor. More signs […] in the hotel directing where the parking garage door is on the 2nd floor would be wonderful. Maybe put that information in the 2 elevators. Service elevators for the staff would be great, or coordinate the staff's use for when most of the guests aren't using the elevators for check-in and check-out. If possible it would be nice if staff could check and clean-up the pool and hot tub area more often. There were many dirty towels and dishes when I was there but there were no people around. Also there was a huge dead spider floating on the bottom of the pool that maybe the staff could have scooped out. Lastly, the breakfast hours are not long enough for me, maybe keeping them open until 10am would be better. Read moreGenuine Expedia guest review
Enjoyed my stay. Service at front desk was very friendly and accommodating. Breakfast is a definite draw. Manager's daily evening reception adds a special nice touch. Suites are roomy and well-equipped with desired amenities.Genuine Hotels.com guest review
"Will stay again!"
We had a nice overnight stay and we will definitely be going back there again. The only issue I had with the hotel was the elevators. This hotel had 9 floors and only 2 elevators for the entire place. We stayed on the 8th floor, so stairs weren't an option for going up. It delayed us quite a bit since we were having to wait for it. Other than the elevator […] situation it was just lovely. It's beautiful on the inside and very well kept and clean. Read moreGenuine Hotels.com guest review
We asked for 2 beds in both rooms we booked. We had 3 people each room. Each room had 1 bed. Had to use the coach. In the evening we wanted coffee. Had to pay for coffee. Yet each guest could receive 2 free alcoholic drinks for free.Genuine Expedia guest review
"Great hotel for the traveler."
Very clean with nice size room. Great location with easy access to major highways.Genuine Expedia guest review
"Perfect for our shopping trip !"
Clean , comfortable & convent for the crabtree mall ! Our hotel even offers mall drop off & return pick up !!!Genuine Hotels.com guest review
They were having a family reunion at the hotel....therefore pool was crowded and long lines for breakfastGenuine Expedia guest review
Very pleased with staff, service and stay!!Genuine Hotels.com guest review
We had a very nice stay. Our non-smoking room smelled strongly of smoke and was somewhat off putting :( Overall, very nice stayGenuine Hotels.com guest review
"Loved it, would highly recommend!"
The staff was exceptionally friendly, the room was spacious & luxurious, breakfast was delicious and the stay was well worth the price. After a long day of driving it was perfect to get to the free happy hour with snacks and have the mall across the street to stretch my legs and have restaurant options within walking distance.Genuine Hotels.com guest review
Will definitely stay here again. Beautiful hotel.Genuine Hotels.com guest review
Was looking for a hotel in close proximity to my daughter's and this worked out perfect. Nice atmosphere and perfect for our purposes.Genuine Hotels.com guest review
"Great shopping and big room"
Stayed with our 2 year old and had plenty of room table fridge and microwave made meals easy! Great breakfast and nice pool!Genuine Hotels.com guest review
"Less than impressed"
Bathroom was dirty, including hair in the shower and on the floor. Hot bar for breakfast had constant long lines. Atrium was noisy at night. I will say the staff was overall pleasant.Genuine Hotels.com guest review
Wonderful experience as usual!!!!!Genuine Hotels.com guest review
"Just a weekend getaway"
This is the second time I have stayed at the Crabtree location l and I love it each time. My child loves the pool and I enjoy the hot tub. Rooms are always clean and tidy and the view of the atrium is outstanding. Breakfast is always a delight and everyone always gets enough to eat.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"a little far from downtown Raleigh"
I love the hotel - my only complaint is that is was a little far from downtown Raleigh.Genuine Hotels.com guest review
"EMBASSY SUITES HOTEL / RALEIGH/CRABTREE VALLEY"
VERY NICE. PERFECT LOCATION, DIRECTLY ACROSS FROM THE MALLGenuine Hotels.com guest review
What a pleasant 1st stay at Embassy Suites...will definitely stay again!! Surprised by the Manager's Reception and Hot Complimentary breakfast included in the very reasonable price!!Genuine Hotels.com guest review
"Very nice experience"
Hotel was very nice. Each experience I had with staff was nice. I have two toddlers, and the room was laid out nicely for them to move about and they loved the plants, waterfall, and of course, "Raleigh" in the foyer. I would definitely recommend this hotel to anyone I knew looking for a place to stay.Genuine Expedia guest review
Staff was really nice and efficient. Room had a nice decor, spacious and comfortable. Did have issues with the TV remote controls, batteries might have been weak so difficult to change channels, but was not such a big deal so never complained about it to staff. Breakfast was great! Like everyone has commented on. Elevators were an issue, forced us to […] take the stairs to and from our 6th floor room. Maybe not such a bad idea after all the food we ate. Overall, a wonderful experience. Read moreGenuine Expedia guest review
Nice hotel. Clean, good service at the front desk, restaurant and bar. The only thing we didn't like were long waits for the elevators. There were two, but they were frequently full trying to go up and down.Genuine Expedia guest review
We had a pleasant stay! The rooms were very spacious and we traveled with our teenage son. There was room for all of us and we had our own space!Genuine Expedia guest review
"Nice enough that we may go back"
Complimentaly drinks (up to 2) were nice, but cheap drinks. Complimentaly breakfast buffet was croweded and ran out eggs towards the end of service hours, so I recommend to early. The bed was nice, but I did not find our bathroom clean. Complimentaly shuttle service to nearby restaurant was generous.Genuine Expedia guest review
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