"Great clean hotel"
Very friendly staff & happy to help with our needs. Clean rooms. Very nice & spacious suite. Great location. Easy access to the mall & the interstate. Will definitely visit again.Genuine Hotels.com guest review
We enjoyed our stay for the one night we were there. It was close to PNC Arena where we attended an event. It was an enjoyable stay, very quiet and relaxing. The hotel staff were very helpful and friendly. If I need to stay in Raleigh again, I will select this location. Very nice!Genuine Expedia guest review
I enjoyed my stay but the only draw back was the maid knock on the door at 8:30 and came in to clean the room before check-out.Genuine Expedia guest review
"Nice hotel--close to Crabtree Mall"
I was there for only one night, but enjoyed my short stay. The manager's reception was nice after traveling all day. The breakfast was very good too.Genuine Expedia guest review
I chose this hotel for my birthday getaway. I loved it so much. From the breakfast which included an omelet & pancake bar. To he morning dip in the pool. The stay was great! I enjoyed the drinks and the bistro. I will stay again soon. Its a must see.Genuine Hotels.com guest review
I used to love staying at Embassy Suites hotels in CA. The one in Raleigh was below expectations. Right when we arrived to check-in, my daughter needed some sanitary supplies and I had forgotten them. I checked the restroom and it didn't have any. I went to the front desk and they didn't have any either. The little store they had, didn't have anything […] either. I had to gather up all my stuff and my children, jump back in the car after we had just checked in and drive to a drug store to get supplies. I was very disappointed to say the least. An upper class hotel such as Embassy should have had those supplies available. The breakfast is usually very yummy, but this one, not so much. The bacon was just soggy and not crispy, and the potatoes were dripping with oil. The kids were all excited at the beginning of our trip to Raleigh when I told them where we were staying, but probably won't stay there again. For $134/night, we could definitely stay somewhere that makes a great breakfast with yummy belgian waffles. Read moreGenuine Expedia guest review
"The Name proceeded itself...it didn't deliever :("
I love Embassy Suites and usually I know what to expect when I stay at one.....but I must say I was very disappointed. It was an older hotel and it showed its wear and tear…..stains on the carpet, bathroom tile had mildew, but the positive side of it was the Staff was pleasant and you can’t beat the Full FREE breakfast that’s offered along with TWO […] complementary drinks at Happy Hour. Read moreGenuine Expedia guest review
"Close to the mall. . .very convenient"
The staff were all very accomodating and the room was clean and homey. I arrived a bit earlier than expected and the manager still allowed me access to my room. Overall I would definitely go again. It was close to Downtown and the mall so I enjoyed my stay !!.Genuine Hotels.com guest review
"very nice convenient hotel"
wonderful hotel clean large suites. free laundry . and great free hot breakfastGenuine Hotels.com guest review
We needed a place to stay for the night before having a beach day the next day and this hotel did the trick; perfectly.Genuine Hotels.com guest review
"Outrageous Charge for Wi-Fi"
Hotel was fine in most respects; however, Wi-Fi connectivity was not included with room. The hotel wanted to charge $9.95 per day for Wi-Fi.Genuine Hotels.com guest review
This was a one day event. The hotel was great beds slept great.Genuine Hotels.com guest review
The hotel is very loud. I could hear entire conversations from the occupants on either side. The bathroom was too small. Room service was fast and the food was good but the noise level from the hallways and the adjacent rooms lowered the scoreGenuine Hotels.com guest review
Overall a 5 rating except the beds were very soft and seating was only average in the rooms. So rating is reduced. But great location and people friendly.Genuine Hotels.com guest review
"close to downtown Raleigh"
Hotel was very clean, the social our and breakfast was great! I would definitely stay again, room was very spacious with separate sleeping area and sitting area.Genuine Hotels.com guest review
"Great location and experience"
First time staying at this location and we were very happy. The rooms were very clean, hotel staff was very responsive, and the location was great. It is within walking distance to the mall which has everything you need. Also, hot breakfast is included and available along with free cocktail in the afternoon. Great choice and cost...Genuine Expedia guest review
suites are unbelievable comfortable 15 minutes from most major events or nightlife and oh the breakfast buffet.....wow!Genuine Hotels.com guest review
"GREAT place to stay"
Great location and the manager reception in the evening and breakfast in the morning were great!!Genuine Hotels.com guest review
"Very nice hotel and was close to the mall"
My stay was wonderful. The hotel was nice, very clean and the staff were very nice and helpful.Genuine Expedia guest review
Stayed here many times! Always excellent in all aspectsGenuine Hotels.com guest review
"Was a great place to stay overall"
The hotel is very nice, rooms are well maintained and the hotel staff is very friendly and helpful. the included breakfast was a huge help as the kids never knew what they wanted to eat and had a huge choice. On the downside, I was expecting a double room suite but was given a king as the only type available. Also the hotel had elevator trouble and […] one elevator was constantly out of service. Read moreGenuine Hotels.com guest review
"Close To Crabtree Mall"
Had a great time at the Embassy Suites. The food at the restaurants terrific. Enjoyed the breakfast also.Genuine Expedia guest review
Nice hotel walking distance to mall complimenTary drinks and Wonderful breakfastGenuine Expedia guest review
Breakfast was wonderful. The hotel offered a buffet and a pancake, waffle and omlette bar. Hotel was a little older and had been mostly remodeled but other than that was very clean. We liked the wet bar, microware and mini fridge in the room.Genuine Hotels.com guest review
"very close to Crabtree mall"
The room itself was excellent, very beautiful and clean. The hotel was very crowded while we were there, which was a three day weekend in addition to a conference that was being held nearby. The manager's reception was very busy, so show up early if you want to get snacks (nothing too fancy, chips and salsa and some vegetables). There were two drink […] tickets per person, not too fancy, not too cheap. The breakfast was nice, but depending on what time you showed up there was quite a line for the hot bar. That being said, both of these amenities were free so I got quite a bit more than I expected. Read moreGenuine Hotels.com guest review
"Great Place to stay"
I Have Nothing But Good To Say About My Families Stay. The Staff Was Amazing And Th Hotel Was Very Clean....The Pool Was Awesome. We Will Definitely Be Going back.Genuine Hotels.com guest review
We enjoyed the Embassy Suites. We had 7 rooms booked to help celebrate my son's graduation from Duke Law School. The hotel served us well!Genuine Hotels.com guest review
"good but could have been better"
the room was nice but i had wanted a smoking room and they did not have any after i booked a smoking room.Genuine Hotels.com guest review
"Great hotel close to the shopping mall"
My family and I enjoyed our stay at the embassy suites hotel. I would definitely recommend it to my friends.Genuine Expedia guest review
"Very nice and interesting set-up."
Cannot complaint, the staff were pleasant. The environment was also pleasing.Genuine Expedia guest review
Great weekend getaway! The location was great as well! Plenty of shopping, restaurants and downtown Raleigh was just minutes away! Will stay there again in the future!!Genuine Hotels.com guest review
Check in was relatively fast, and the service was good. When we arrived at our room, we found the bed and other furniture in pieces, pushed up against a wall. The bathroom had a large hole in the wall and some of the fixtures had been replaced with aluminum foil. The room was obviously being repaired or renovated. We went back down to the desk, and […] were immediately given another room. The new room was average, at best. There was mildew in the grout in the bathroom, and hair from a previous guest(s) stuck to the bathroom ceiling. The wallpaper was peeling off the walls in the TV area, and needed to be replaced. My wife trapped a cockroach with a water glass, which we left for the housekeeping crew. I should mention that the housekeeper tried to let herself in at 8 am or so-a few hours before checkout on the morning of our departure. We did go down for the manager's reception, but didn't care for the selection. The restaurant and bar service was great, and the food was very good. The restaurant staff and management almost made up for the hotel's other issues, but we probably won't stay there again. Read moreGenuine Hotels.com guest review
"Desk agent / diappointed"
I have visited this hotel in the past and was very disappointed with the service, We didn't make reservation because it was a spur of the moment decision to go to Raleigh, I went in and ask the agent for a room and he asked if I had reservation I told him I didn't make reservation and he said I'm sorry but we are all book up, I went to my car and called […] Hotels.Com and the said they had two rooms left and I made reservation and got a room, I want to know why did he lie? Read moreGenuine Hotels.com guest review
My family relaxed and enjoyed our stay. Great location, breakfast was diverse and great quality. Will stay there again.Genuine Hotels.com guest review
"Great hotel for families."
Hotel was clean and staff was very helpful. We enjoyed the pool and the breakfast was excellent. Location is perfect for us.Genuine Expedia guest review
The hotel and staff were very nice, but there was a roach in my room as well as my parent's room. The overall stay was an enjoyable one.Genuine Hotels.com guest review
A friend recommended and I was very pleased with it.Genuine Hotels.com guest review
Everything was awesome. Decor looked a bit outdated.Genuine Hotels.com guest review
"Clean and elegant in a great area"
My family loved our stay at Embassy Suites Raleigh - Crabtree so much we are booking our return trip at this hotel. Our hotel room had a separate living room area with a sofa bed, television, large dining table w/seating for three, and has two large windows. The bedroom is large and has a wash area, armoire, television, and another large window. The […] bathroom is luxurious, complete with granite and great lighting. Everything smelled fresh, the rooms were well appointed, the decor is elegant, there were electrical outlets for all our electronics, and the furniture and bed are very comfortable. Our family only stayed one night and did not dine on this visit. Read moreGenuine Hotels.com guest review
"Great 4 family"
Good service and comfortable room. Breakfast was always good.Genuine Expedia guest review
We have stayed 4 times now, great suite for kuds! Enjoy room service foods. Super easy check in and close location to great mall. Hotel staff great, delivered crib with quilt! ! Only downfall was crowded breakfast but free drinks equalled it out.Genuine Hotels.com guest review
"Lobby and breakfast were great."
When we got there the manager said that our request for two double beds wasn't possible because they were fully booked, but we got there at 2:00 in the afternoon. She also said that it was Expedia fault, but I clearly booked the room with two double beds. I've also read in other reviews about this same thing! She was very rude! I complained so she said […] they had a smoking room which when I checked it out it smelled awful! So I complains again and then she said we could have the presidential suite, which made up for everything. The carpet in the suite was disgusting, but if they replaced that the room would be nice. The manager was very rude, so I'm not sure if I would return. Read moreGenuine Expedia guest review
"Night in Crabtree"
Emb Suites has always been a great place. I have yet to be disappointed. Although, the breakfast at this site seemed to be a little under their usual high standards.Genuine Hotels.com guest review
Everything was fine for our Valentines day/ 16th anniversary escape from the kids.. Thank you for the easy shuttle van service to the Crabtree mall across the street. loved my whiskey sour drinks and light snack before our dinners. Great housekeeping service, we went down for breakfast and the room was made up when we got back. loved the ambiance of […] the atrium waterfall setting. Been there 2x and will be back again. Read moreGenuine Hotels.com guest review
Hotel was ok, but a little dated. They need to remodel. Our room had carpet that was bunching up and chips in the bath tub. As expected, the open atrium is noisy, but I knew that going in. Bed was rock hard.Genuine Expedia guest review
I always stay in this hotel when in Raleigh. Huge breakfast bar, clean and fresh, friendly staff. This hotel is def under ratedGenuine Hotels.com guest review
its my favorite place to say in RTP. Close to everything and hotel is great.Genuine Hotels.com guest review
The staff was very welcoming and friendly. I enjoyed the free breakfast and during the weekend they have a managers reception for which each guest is allowed to have two free drinks from the bar and they have chips and salsa. The Crabtree Mall is within walking distance. There is a Cheesecake Factory and PF Changs located on the outside of the mall. […] The mall also has a food court . It was a nice and relaxing romantic getaway for boyfriend and I. We plan on staying at Embassy everytime we are in Raleigh. Nothing negative to say about the hotel. Read moreGenuine Expedia guest review
Very nice hotel with a lot of commodieties. The breakfast and happy hour is really great with a lot of choices. We did reserve a smoking room and were put in a non smoking and were told we would be near the parking garage but instead were put 5 floors up from the parking garage. We overlooked it till we had to continuously take the stairs 5 flights […] due to the elevator being slow. So after 2 days we were definately ready to leave. Read moreGenuine Expedia guest review
"great for the price"
Everything was fine until the second morning's breakfast. The line was incredibly long, there was no eggs & bacon on the buffet so all we had was stale donuts & muffins since we didn't have time to wait in the line.Genuine Hotels.com guest review
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