"I'll stay here again"
I came down to visit my son for the weekend - very nice staff, fresh baked cookies in the lobby (not that I needed one) I left a note requesting extra coffee the first morning and when I came back that evening they had left me 6.Genuine Expedia guest review
Response by Hampton Inn Ames Thank you for taking the time to provide us and our guest’s feedback about our Hampton! We loved having you here and I am glad you enjoyed your stay with us. We have so many exciting new things happening at our hotel that include our new Stay Connected Internet, new expanded Jump Start Fitness Center, and our new Perfect Mix Lobby! As these are massive projects we are planning on having them being completed by the end of the year and we look forward to hearing from you as we continue to improve our Hampton to continue to exceed our guest’s expectations! We look forward to your return the next time you are in the Ames area and again thank you for staying at our Hampton!
Hotel was a little dated and in need of some upgrading. For the price, expected more. Also, sofa bed did not have clean sheets on it.Genuine Hotels.com guest review
Nice staff, nice breakfast, nice room. Even had warm cookies when we checked in!Genuine Expedia guest review
bienGenuine Hotels.com guest review
"Needs a deep cleaning"
09/10/14 Trumpeterhere New York City, New York
Need updating. For a Hampton, this is one of the older, worn out ones. The carpet is dirty. Chair and ottoman have dirt stain all over. Toilet seat had urine in the hinges...and that's because the cleaning people do not take time to clean it...no other reason. My white socks were almost black on the bottom after walking on the carpet. You can tell that only surface cleaning is done and not deep cleaning. It adds up over time. Ever move the night stand and clean behind it?? There's an idea! I am going to definitely stay at the other Hilton brand during my next visit. You get what you pay for. Sorry Hampton, this is not your best property. Maybe is so many maids were not on their cellphones while cleaning, the work would get done.
"A Nice Place to Stay"
09/03/14 Don T Stuttgart, Germany
I stayed here when attending some meetings at Iowa State University. Although located on the East side of Ames (the University is on the West side), it is easy to get to the University from here. The hotel is located convenient to Interstate 35 as well as U.S. 30 (east-west highway) and U.S. 69 (north-south highway). It is near the city, but with plenty of open space around it, so it is quiet and peaceful. The rooms are comfortable, the breakfast is ample, and the wi-fi is complimentary. All-around, it is a good place to stay. What makes it a nice place to stay is the staff. They are all very helpful, hospitable, and friendly, and really seem to enjoy helping the guests. I greatly enjoyed my stay, and will stay here again on future visits.
"Nice for visiting students"
08/28/14 jgateley Minneapolis, Minnesota
This is a good place when visiting students at the University. The property is completely non-smoking, which is really nice. Location is good. It's a little expensive, but all hotels in Ames seem to be expensive.
"We would stay here again"
08/19/14 CruisingOkie Tulsa
Enjoyed our stay at the hotel because of the friendly staff - especially Lisa at breakfast. We had a second story 2 double bedroom. It was move in weekend at Iowa State and the hotel was busy, but we still had good service. The hot coffee and cookies with milk was a fantastic touch when we got there that evening, and they gave us a complimentary newspaper. The breakfast had hot and cold items -the standard waffles, cheese omelets, hard boiled eggs, cereal, fresh fruit and cut up fruit etc. Did not see any food shortages while we were there. Our room was clean. There were both down and polyester pillows on the bed. No view out the window - we looked out into some sort of alcove. Nice size indoor swimming pool. As noted above our room was clean, but there was some wear. It didn't bother us, but it might for other guests. The upholstery on the chair in our room was torn. The bedspread on one of the beds was hilarious and made us chuckle. It looked like gopher tracks and hills and mounds. What had happened was the polyester batting in the comforter had come loose and formed mounds all over the quilt. Haha. Tried to use the internet but it was too slow in our room. This hotel was an easy off and easy back on the highway. Gas station close by. We give this hotel a thumbs up. :-)
08/18/14 Mary Alice B Livermore, United States
We had to fit 5 into the room because it was the State Fair on the weekend we were coming to the area. It was difficult to find a room but it was worth it. The staff was very accommodating and friendly. The room was fresh and clean.
"Hampton Inn Ames"
08/17/14 David E Brifgetown, Barbados
The hotel staff was helpful and polite. The room smelled a bit of old cigarette smoke but it is now no-smoking. Other than that is is a quiet and convenient place to stay with lots of parking. There is a gas station, truck stop and Subway within walking distance and a Thiesens store, other than that you need a vehicle.
08/08/14 M L Iowa City, Iowa
The front desk staff were absolutely lovely. Very helpful and welcoming. The lobby was newer and very nice. The hallways and the room had a faintly bad smell. The room was clean and linens were nice. The big downside was the cooling unit in the room which was incredibly loud...it would intermittently kick off so we could sleep for a while but would be awakened again when it kicked back in. We had gotten a good rate on this room so it was fine but had we paid the typical rate, would have been very disappointed.
"Got to love smoke in a smoke free room"
08/05/14 FlowerGirlCO Denver
I love Hampden and was a bit disappointed. I had been on a road trip for days, so I was fairly exhausted and was just looking for a place to stay close to the interstate. The bed was extremely comfortable and I love the duvet. There is a nice TV in the room, and I love that there were charging stations with USB ports and extra plugs. My big issue is that my room is non-smoking yet is smelled like smoke and had a cigarette burn in the ottoman. The other dislikes were the layout of the room. There is an ottoman between the TV and the desk, so you could not watch TV while doing any work or eating (I got in late and had picked up some Chinese). I am also a bathtub person and I believe this had to be the shallowest tub I have ever seen. And last the deadbolt does not work on the door. It is not lined up properly on room 233. I brought up the smoke and deadbolt issue to the front desk when I checked out. The girl said she would put it on the maintenance list. I stood there like a bit of an idiot because I expected a bit more of a response. When she looked back up at me and noticed I was a bit shocked she then asked if I requested to be moved last night. I let her know I got in late and jumped in the tub first thing. I was not up for moving once out of the tub. She then offered me a Pizza Hut gift card. Interesting.
"A very nice sleep"
08/04/14 mntravelgrl Minneapolis, Minnesota
The check in was professional, efficient, and very friendly. They gave us a 'quiet' room as a lot of kids were there. The king sized bed was excellent. One of the best night's sleep I've had in a long time. The shower was very nice but the drain was very slow. Hopefully, that will be fixed soon. The location is extremely convenient to I-35 and the price, through a website we used, was very affordable.
"Below Hampton Standards"
08/03/14 PTWife Ontario
I stay at a lot of hotels of this level when I travel (frequently) so I consider myself a good judge of what's "standard" at this level. This was substandard. On entering the lobby, everything looks great: the lobby has been very recently renovated. When I checked in, I waited, and waited...and waited while the clerk had a long phone conversation with someone who'd booked through Priceline but was still insistent on picking their room. Finally, I got my keys and headed down a dated hallway to my room. Unfortunately, the keys didn't work. I returned to the front desk, was given 2 more keys, which didn't work. So the front desk clerk had to come down and fiddle with it until he found 2 keys that would work. When we got in the room, it had a 'funk', as if cheese had been left out in it for a week. The sofa was so dirty and stained that I told my daughter to stay away from it. I inspected the bedding and mattress and the mattress was fairly worn, with holes worn through its cover. The room itself, seemed dated but with a mostly renovated bathroom. In renovating, the tub caulking was poorly done & there was an actual hole in the wall there. There was a metal light fixture cover in the bathroom (old) that was quite rusty. We finally got to bed but were kept up by people making noise in the hallway. Since we were on the first floor, the front desk clerk had to have heard the very loud conversations from the hallway. At 11:45pm, I called the front desk about it and the clerk said he would speak to them. However, thd noise kept up until after midnight, so I'm not sure he did anything at all. In the morning, most of the breakfast items were empty. It looked like it had been quite nice but we were down there at about 8:15, the breakfast supposedly went to 10am and there weren't many choices left (cereal, bagels, some eggs, bananas and apples). This was a surprisingly disappointing stay. I expect much better from the Hampton Inn chain.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )