Overall very nice place to stay and was located in great area for our activities, but what seems to be trend with all hotels I have stayed at the pool was cold. When you have kids with you this is an issue. Why they don't turn up the heat a bit I don't know.Genuine Hotels.com guest review
Response by Hampton Inn Ames Thank you for taking the time to provide us with feedback! We are sorry to hear about the issues you faced with our pool. We have made the necessary changes to ensure everything is up and working.
"Great place to stay in Ames. Good value!"
The staff was helpful. The room was nice and had everything we needed. Breakfast was fine. The person taking care of the breakfast was very customer service oriented and went over the top to help us.Genuine Expedia guest review
Response by Hampton Inn Ames Thank you for taking the time to provide us with feedback about your past time with us! We are glad to hear you enjoyed your time with us and you were able to feel what we like to call "Hamptonality."
"Nice place to stay"
I liked the free cookies. That was awesome. The rooms were clean and the staff was nice. It was easy to fund as well.Genuine Expedia guest review
Response by Hampton Inn Ames Thank you for your four star review! We are glad you enjoyed your time with us. We too love the hot cookies we serve our guest's every day! We look forward to welcoming you back soon.
The rest of the hotel was fine-- the kids enjoyed the pool, even though it was small. The pool area for parents supervising was very warm! My complaint, though, was the beds. Double beds were the only option for us, and they were small for a family of four. The pillows were absolutely awful- we woke up with horrible neck aches.Genuine Hotels.com guest review
Response by Hampton Inn Ames Thank you for taking the time to provide us with feedback about your past time with us at our Hampton! We are sad to hear you did not enjoy our Cloud Nine Bed by Serta!
"Comfortable, Clean and Convient."
The hotel is currently going though renevation (11/11/12). The staff was very friendly and the stay was very comfortable.Genuine Expedia guest review
Pool was freezing!! My kids were very disappointed. Continental breakfast was ok. Room were clean. The lobby was being remodeled so we did not get to enjoy any lobby experiences. I could not find a phone book in the room.Genuine Hotels.com guest review
"Very cordial desk staff"
The desk staff here was very cordial and welcoming. The price was too high for the neighborhood and room, but was no doubt influenced by events of the weekend.Genuine Hotels.com guest review
"clean and easy"
Located away from everything except the highway and several other motels in the motel ghetto of SW Ames; it had clean rooms and no major problems and an adequate free breakfast. We wanted an easy place to stay while visiting Ames, and it worked just fine.Genuine Expedia guest review
The rroms were comfortable. Front desk staff was very nice but housekeeping was inconsiderate. Slamming doors, not making bed, rude demenor. Pool was ok butnot hot tub and very, very chlorinated.Genuine Expedia guest review
"Nice place to land"
Everything was as we expected--clean, comfortable and ready upon arrival. I loved the duvet and had a great night's rest!Genuine Expedia guest review
We had a fantastic stay. Rooms were clean, beds were comfortable, breakfast was awesome! The few things we forgot the hotel was able to provide for us. Easy to hop on the interstate to head to the races. Very kind staff, knew who we were without even having to tell them. We've already decided to stay there next year for Boone Supernationals! Thank […] you! Read moreGenuine Hotels.com guest review
"Great place to stay ~ very friendly staff"
Was traveling with my handicapped father, the front desk clerk allowed me to look at the two handicapped rooms that were available to assist me in determining the right one for him, this was extremely helpful. The night we stayed at this hotel was the same day Iowa State had a home game so I was expecting plenty of noise, but to my surprise my room […] was quiet and I didn't hear anything all night. I will certainly stay at this hotel again Read moreGenuine Expedia guest review
"Iowa state fair"
Furniture was too big for the room. It was set up for a single businessman/woman, not a couple. The table was in the way most of the time. The bed was very soft as were the pillows. The fan in the bathroom ran at a low speed only. The room was very clean. Towels were readily available from the front desk. Breakfast was surprisingly complete. Parking […] was great. The lot was very well lit. THe thermostat in the rom actually worked!! Read moreGenuine Expedia guest review
"Miss Lisa for president!"
I think Miss Lisa is the best ambassador that Hampton could possibly have! Andrew was also a very pleasant to work with at the front desk.Genuine Hotels.com guest review
"Good but overpriced"
Great Service, friendly staff. But a bit overpriced for the level of comfort and size of the roomsGenuine Expedia guest review
Room was very clean and nice, Staff was helpful. Our room view faced an air conditioner so that wasn't very good, but everything else was fantastic. There were ALOT of kids at the hotel, but I did not hear a peep in the hallways. Breakfast was also very good and well stocked. I would stay there again.Genuine Hotels.com guest review
"I'll stay again!!"
Everything was good. The bed was very hard. I work up achy the three night I splep there. Overall everything was very nice. And the price was right.Genuine Expedia guest review
"Will stay again and recommend to friends and fam"
i came into town early and i was able to check in way earlier than the check in time, so I really liked the way they handled my situation.Genuine Expedia guest review
Great breakfast and service... however it was not within walking distance to any bars or entertainment so a cab is a must to get around if you don't want to deal with parking. We also went on a weekend that there was some sort of college gathering so it took over an hour to get a cab at 10pm!Genuine Hotels.com guest review
"Not so clean..."
Upon arrival we were greeted by the night manager. He was very polite and helpful. Our key cards only worked after the 3rd try so we swapped them the next day. Upon closer inspection the room had obviously not been cleaned to the usual Hampton standard... Dirty vents with lots of dust in the bathroom and something stuck to the walls that should have […] come off with a wet rag, but was left there. There were long black hairs in the bed and we're both blonde. I found a water bottle under the dust ruffle making me wonder when the last time a vacuum was under there. We were on the first floor so we heard kids running and screaming on their way to the pool all day. But on top of all that, the least professional thing I saw was during my complimentary breakfast. I was the only guest there and I felt completely our of place as the staff chatted loudly to each other about the hiring of new employees over themselves and how they don't make enough money. Very inappropriate. Wow, guess there was more to complain about than I thought. We won't stay again, even with the proximity to the university. Read moreGenuine Hotels.com guest review
"Worth the price and location"
It was a good hotel and a great location. Staff was very friendly and accomodating.Genuine Expedia guest review
"Good place to stay all around"
We had a king room. We were up in Ames for a weekend. I knew I was going to have to work while I was there. The hotel offered free wifi but it was quite obvious they had a fairly low speed DSL connection that caused some headaches. Breakfast closed up a bit earlier than the 11AM posted, but the spread wasn't bad. Some sort of eggs, meat, oatmeal, biscuits […] and gravy one day, a waffle maker, pastries, and cold options. Overall the hotel and the room was clean and comfortable. The only real issue was that someone was obviously smoking on our floor. We ran across the front desk person on there and I mentioned something. I got a non-committal "yeah, someone is" and nothing was done about it. Thing is, in the State of Iowa, smoking in a public building like that is illegal. Lastly, the rooms have very nice, large flat panels. Unfortunately, they're all locked into the hotel's Lodgenet system, so you can't plug in anything or use alternate video sources (so they can get you to buy their PPV and built-in game system). I didn't really care, but I would have liked the option. When we travel yearly for our anniversary we bring our wedding video and a laptop. Had this been that trip I would have been very disappointed. Still, please don't take the above as all there was to our stay. They say you only remember the bad. Overall despite these issues our stay was very nice and I would definitely go back (as long as I wasn't going to need a true high-speed internet connection again) Read moreGenuine Hotels.com guest review
bienGenuine Hotels.com guest review
02/26/15 Chris H shawnee, United States
halls noisy, doors slam not much positive to say. terrible breakfast, nothing hot except oatmeal fresh fruit was old, bannas were brown, oranges almost hard only good thing was coffee no meat offered no eggs of anykind not even boiled or scrambled hotel eggs
"Good location, convenient parking, clean room"
02/12/15 BDgolfer Beaver Dam, Wisconsin
A decent place to stay in Ames. Easy to get to. Breakfast was good. Service was quick and friendly. Room was clean. Room furnishing in good condition. Nothing extrodinary but a decent place to stay when travelling.
"the fan was loud"
02/02/15 Bill D Elkader, Iowa
I wasn't impressed. I stay at Hampton Inns usually but wasn't impressed with this one. The fan in the heater was very loud. The tread mill was broken. And the fruit at breakfast looked old. The servers at the breakfast stood behind me the whole breakfast talking loudly.
"Clean and comfortable!"
02/02/15 Pamela W Sioux City, United States
Whenever in the area, this is a nice place to stay. It's clean, comfortable, and the staff is really pleasant and helpful. It is also easy access from I-35. There are some places close by to get a little something to eat. I stopped at the Dairy Queen for a sundae. All in all, very pleasant.
The staff was very, very, very, excellent! The breakfast lady, Lisa was an absolute sweetheart! We were displaced from our apartment for an entire week due to flooding, and the staff at this Hampton Inn became good friends of ours! They were very, very, very accommodating, respectful, and a kindhearted group! I could not have asked for a better stay! Felix, Doug, Abby, and many others made our stay wonderful! I just cannot express enough with the words how wonderful the service was, and how much it felt like home! That is my biggest thing, and I will never forget! I would definitely recommend the Hampton Inn, in Ames Iowa, to all of my friends and family!
"Substandard Hampton Inn"
01/21/15 Mark G Dubuque, Iowa
It is hard to believe that this property is allowed by Hilton to fly the Hampton banner. The building is very old and tired. There was a half inch gap in my door jamb, imagine how that would keep any outside noise out. The coffee was undrinkable and it was amateur hour each morning at breakfast with the breakfast attendant and front desk clerk flirting and carrying on very loudly. One could hardly listen to the news on TV with the noise they were making. Like us guests really care about their shop talk. This property is more in line with lesser brand hotels that will remain nameless.
"Lisa makes this Hampton Inn great"
01/20/15 SixthSister Fayetteville, Arkansas
Stayed here two nights for a family funeral in Ames. Our family booked six rooms. I stay at a lot of Hamptons, and this one is like most... Clean, updated, smallish but comfortable rooms. The only thing I can think to complain about is the slow elevator. Staff was super friendly, especially Lisa, the breakfast hostess. As we met for breakfast both mornings, Lisa went above and beyond to cater to us, ensuring we were full and comfortable. She learned many of our names and on our departure morning she sent us away with warm cookies fir the road. She made our stay special and memorable. Would definitely stay here again and recommend.
"To Ames for a memorial service"
01/16/15 William R Hartford, Wisconsin, United States
This hotel did a very good job of accommodating several members of our family on short.notice. We were called to Ames for the untimely passing of a family member. The rooms were in close proximity so we could visit easier. The rooms were clean and well appointed. Especially pleasing was the free hot breakfast. It was made even more pleasing by the pleasant personality of Lisa, who ran the dining area. The hotel is convenient to the expressway, yet far enough off of it to eliminate highway noise. It was also close to a large convenience gas station/fast food facility/liquor store. A pleasant experience despite the circumstances which drew us there.
I can always count on Hampton's - quiet room, clean room, with a good breakfast. Staff is always helpful with recommendations for area restaurants and shops, if needed. When I travel, I always use my GPS to find the next Hampton on the road.
"Hampton in Ames, IA"
12/23/14 Carol G Mount Ayr, United States
Overall very clean facility and friendly staff. Check in was quick. Had issue with noise that took two complaints before desk staff handled the situation. Good location and large breakfast was served with omelets, biscuits and gravy, waffles, fresh fruit, yogurt and cereal.
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