"An Okay Vegas Hotel"
Nothing special, just an okay Vegas hotel. The resort fee always rubs me the wrong way, and will always cause me to lower a rating.Genuine Hotels.com guest review
"worth every penny"
Hotel was great.. room was amazing and very comfortable, and clean. Staff was very nice especially at registration. Will definitely stay there again next trip.Genuine Hotels.com guest review
First time staying at the stratosphere. Kenny at the front desk was super friendly. We had reservations for a 2 night stay at another hotel in the central part of the strip but we decided to come into town early so we thought we would check out the stratosphere. We loved it so much we came back three days later and stayed overnight once again at the […] stratosphere. The rooms are so clean and the staff is so friendly. And the view at the Level107 Lounge is absolutely breathtaking. The drinks are great too! I have already told family and coworkers about the stratosphere and the people I've spoken to so far said that the next time they come to Las Vegas that they will be staying at the strap. Read moreGenuine Hotels.com guest review
"our mini get away"
The stay was niceGenuine Hotels.com guest review
Room was terribleGenuine Hotels.com guest review
"Don't waste your time..."
Terrible customer service in all areas. Hotel needs some serious updating/renovations. The location is super ghetto and far from the strip. Yes, the view from the top of the tower is cool, but there are plenty of other cool views in vegas.Genuine Hotels.com guest review
"Outdated hotel, disgusting Buffet, needs renov"
Wow, now I see why people only give it a 3. The hay days of the Stratosphere are long gone, this hotel is a dump and the neighborhood is rough. The hotel is a flash back to 1982 with not even a coffee maker in the room. If it weren't for the tower the Stratosphere would likely go out of business. With higher end casino hotels like SLS and others creeping […] up the north end of the strip I don't know how the Strat expects to compete with their outdated hotel, their tiny oddly designed casino and their Buffet that is down right DISGUSTING and overpriced. "The Plate" is aptly named as I'd rather eat the plate then the food. The south/central end of the strip got it right with high high end and class, the Strat is stuck in the past and needs to get with the times or get imploded to make way for a better newer resort. I know Vegas is in rough times, ecspecailly given that Ceasars just file Bankruptcy and all but jeez get with it Startosphere, are you not aware of your competition?! Read moreGenuine Hotels.com guest review
"Stratosphere needs better cleaning service"
I complained that the bathtub was not properly cleaned, there was dust bunnies on sink backsplash, mirror, and baseboards, and there was mildew/mold in the bathroom sink drain as well as a very pronounced sewer/mold smell in the bath. Maids cleaned the tubs, partially cleaned the sink. In spite of my contacting the maid service, the front desk, and […] a manager several times, the mildew/mold problem was never addressed properly and the dust bunnies are safe--the maids apparently can't bend over to do baseboards. We were in one of the SELECT rooms (an extra $35 per day). Read moreGenuine Hotels.com guest review
"Stratosphere room review"
Pervasive smoke smell throughout the hotel, even in our non-smoking room. Bathrooms dated and didn't feel especially clean. TP holders falling apart, no tissues provided (this is a first I've encountered). Couldn't get Wifi access. Long lines and slow seating in the diner -- but the breakfast food was pretty good. All that said, the room was cheaper […] than the newer, nicer hotels so it was a fair value. Just don't have high expectations. Read moreGenuine Hotels.com guest review
"Older rooms but lots of space"
This hotel is older, needs updating. And the casino is really small.Genuine Hotels.com guest review
"No Coffee Maker???"
We enjoyed our stay overall. The only real problem I had was, no coffee maker in the rooms. I called the front desk asking where the coffee maker was located and was informed that the hotel does not have coffee makers in the rooms and if we wanted coffee we had to either order room service or come down to the coffee shop and purchase it. I have never […] stayed or heard of a hotel without the basic amenity of offering coffee in the morning. If we ever stay in this hotel again we will bring a coffee maker. Read moreGenuine Hotels.com guest review
Never again. We arrived early @1PM instead of the checkin time at 3PM. At every other Vegas hotel (or anywhere, not just Vegas), the hotel would allow you to check in early if rooms are available. NOT at Stratosphere... there is a $10 charge per room. It's not the $10 that matters, it's the principal. We decided to pay for the early check-in. Since […] we had 2 rooms reserved and there are no rooms close to each other, we decided to check-in one first. We've asked the clerk to get us the second room close by the first room, and he said he'll put in the request. When we picked up the keys to the second room... how is 9 floors away, one in the central elevator and one in the north end close? Rooms are relatively clean, but the bed and pillow are extremely uncomfortable. The pillows feel like they've been washed in the washer many many times, so you can feel many cotton lumps instead of one smooth pillow. Read moreGenuine Hotels.com guest review
"The best of both, New and old las vegas."
I enjoyed the reasonable upgrade to the suite for a moderate price. I feel bad because the main floor bar though very nice was abit quiet,that's o.k.. It just made me realize that, I had forgotten to take a trip to the revolving bar at the top. My bad! I like the location because you close to the new las vegas strip, yet not to far from the old downtown […] fremont st. section where most of the locals party. Read moreGenuine Hotels.com guest review
"Not too shabby"
It was definitely good for the price...phone didn't work when we got up to the room but they promptly sent a new one up to us. Room was clean and comfortable. Price said it included unlimited rides on the tower but it's just up to the tower only, rides are extra...they do not say that on the voucher they give you. But overall it was nice.Genuine Hotels.com guest review
very satisfied.Genuine Hotels.com guest review
We had no problems; but other members of the family had rooms that were not up to standards we expected .... poor bathrooms (rust and old) and noise (too near trains)Genuine Hotels.com guest review
It was a good stay. Very good breakfast. Nice casino. I went to place bets and the person helped me out because I didn't know much. Clean rooms. The price was good. I forgot my room key in my room and they helped me out good.Genuine Hotels.com guest review
Love staying there!Genuine Hotels.com guest review
"No problems, just didn't meet expectations"
For the price, I honestly expected more from a major Strip casino. There were no problems with the room other than it was smaller, but there was nothing exceptional about it either. Customer service was great the couple of times I needed it.Genuine Hotels.com guest review
Had a great time.Genuine Hotels.com guest review
I was absolutely amazed! The hotel renovations on the new wing are WONDERFUL! We had a room with a Jacuzzi smack dead in the center of the room! Awesome staff! When checking in and out I encourage you to ask for Ron! He provided superior customer service!Genuine Hotels.com guest review
My debit card got stuck in one of the bending machines and the front desk never help me or the security. Bad costumers service.Genuine Hotels.com guest review
"Best for the price"
Best for the price. We got 2 rooms which have a door between and makes more easy to go throughGenuine Hotels.com guest review
"Maybe, maybe not. .."
The stay was ok. The room smelled terrible, even after they cleaned it every day. The pictures of the rooms advertised on line were not what you recieve unless you upgrade. The Top of the World restaurant was great! Add well as the lounge.Genuine Hotels.com guest review
Pillows and bed sheets stink like dirty laundry, beside that service was greatGenuine Hotels.com guest review
Okok lahGenuine Hotels.com guest review
"Stratosphere down to earth"
It's a large busy hotel with casino and tower/rides. Our room was ok, but the love seat was old and not too clean looking. We avoided sitting on it. Also, the water from the sink had a sulfur smell. Resort fees in Vegas are an added cost and this hotel was no different from most. At least the fee got us up in the tower for no additional cost. There […] are plenty of places to eat on premises, from moderately expensive restaurants to fast-food. We had a very good dinner at the buffet. Read moreGenuine Hotels.com guest review
Love staying at Stratosphere.Genuine Hotels.com guest review
"Weekend in Las Vegas"
This hotel is definitely older and a little further from the strip than we realized at booking. Our flight arrived at 8:00 a.m. and no rooms were available at the time so we went and had breakfast. Around 11:00 a.m., we were told that a room was available, but it would cost $10.00 to check in early. Johanna at the front desk was super nice and friendly. […] The room was a nice size. The bathroom left a lot to be desired. The tub had hair from a previous occupant still in it. The channel selection on the television is less than what I'm used to in a hotel. Overall, I'd say, it was ok. Read moreGenuine Hotels.com guest review
"Pretty good stay."
The only thing I'd have to say is the tall bathtub could use a mat or stickers for traction.Genuine Hotels.com guest review
My stay was good and I had a good time.Genuine Hotels.com guest review
"really worth for the price"
it was very decent for the price chargedGenuine Hotels.com guest review
"Just as we expected"
Business trip every year to CES, and we have stayed at this hotel several times and are pleased with the place.Genuine Hotels.com guest review
"Good for CES."
I stayed here during the CES. It is a fairly ok place to stay for work without expecting any luxury that Las Vegas offers. However, the hotel is convenient for the CES. Nearest monorail station (SLS Station) is located little over block away which makes real easy to move around the hotel yo the convention and sny other major hotels.Genuine Hotels.com guest review
Nice hotel for the price. The room was spacious and clean. The bathroom was nice also space wise. Only deception is that it said in the pricing that it included unlimited tower admission. The only thing you get for the unlimited tower admission is a ride up the elevator to see a view. It doesn't include any of the three rides.Genuine Hotels.com guest review
A little far from destinations, such as the rest of the strip and convention centers. Other than that, comfortable and great stay.Genuine Hotels.com guest review
"I will not recommend the hotel for family trip~"
Bad experience. I stayed there for 4 days with my family. We requested a non-smoking room but we only get a smoking room. The worst is they promised me they will give me another room, but the next day they did not give me the room(I spend 1 hour for coming back from Strips and wait in line), and just said sorry we are sold out. I felt very bad about […] the staying in the hotel. I will never recommend the hotel for family trip~ Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
I've stayed at the Stratosphere before and it seems like their standards have slipped. I booked a room at a bargain rate and got the room (low floor over kitchen of the steakhouse) more significantly the nightly room service was a bit perfunctory, at least once the floor was obviously not vacuumed.Genuine Hotels.com guest review
This is a worst hotel, I have ever stay in my life.. noisy all around, the closet are too small, no laguage stand, the shower head can't be adjustable and can't believe the big hotel like this doesn't even have a small refrigerator, etc. I will not go back to that hotel for stay!Genuine Hotels.com guest review
Room was nice. Good for the price.Genuine Hotels.com guest review
"Hotel great but management needs to improve"
After paying through Hotels.com and already billed by hotels.com more than a month in advance the hotel still charged my credit card at the time of stay claiming that they hadn't received payment from Hotels.com so they were going to charge me anyways until they got paid. It took 3 calls to the front desk over period of 2 days for them to refund the […] charges and state that it was a mistake that they had been paid but their system somehow didn't display this. As a default the hotel should at least contact Hotels.com and confirm payment was in process and received instead of charging my card and claiming that they would refund it once payment was received by hotels. If my credit card was near the limit his could have placed an over draft on my credit card or bank card and this would have incurred unnecessary fees for this"mistake". I think Hotels.com need to work with their hotels to ensure a better process to prevent these inconveniences and potential additional bank fees. Other than that the hotel was great and Ruby's Diner was awesome with great food at a great price Read moreGenuine Hotels.com guest review
Can not find anything wrong with hotel. I enjoyed staying there. Would do it againGenuine Hotels.com guest review
Great but away to far from parking lotGenuine Hotels.com guest review
"Don't ever book this hotel"
It's was the worst experience I've had. The view was terrible. The too s were not very clean and the hotel smelled musty.Genuine Hotels.com guest review
"New Years at the Strat"
Very comfortable and clean. Great value!Genuine Hotels.com guest review
"Rides are not free even if you stay in Stratoshere"
I got a good deal but was dissapointed with the service. Check in takes a lot of time. You need to stand in the line for a long time. The rooms are very old . water would clog in the bath tubs.Genuine Hotels.com guest review
"Great night and accommodations."
Wanted to have dinner at the resturant at the top. Decided to stay so we didn't have to drive. Accommodations for the price were terrific. Had a great night. Some of the best food I've eaten on in Las Vegas.Genuine Hotels.com guest review
No plug for electronics except next to the sink. 2 for 1 cherseburgers advertised were after midnight. Room was ok.Genuine Hotels.com guest review
"Great, but slow reception"
Hotel was great with all necessary amenities and a fine location. Biggest issue was the very long waiting line at the reception. They were understaffed at all times of the day during the weekend and I waited in line for 15-20 minutes each time I had business there.Genuine Hotels.com guest review
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