The distance from everything I knew about in advance but I wanted to stay here but there is no coffee maker they force you to spend 12 for coffee. The bathroom to small to get in and out of.no bars to hold onto in the bathtub which was hard to get out of to high up in the little bathroom. The elevators took so long trying to go up and down the staff […] was very nice and beds were very comfortable and clean. But I can get that same thing at Four Queens or golden nugget. Unless free probably won't stay here again. Read moreGenuine Hotels.com guest review
I went in with low expectations because of the other reviews but OMG!!! I love it. Hotel lobby nice, floors decorations was so elegant. I felt like a 5 star all the way. Pool was magnificent,biggest pool party ever. Food perfect. Best Buffet . Free ride to top of the world FUN RIDES UP THERE. People getting married. Perfection. Ill b backGenuine Hotels.com guest review
Mixed review. had several rooms during entire stay in Vegas. Rooms were either very nice or needed work. One room had mold on shower curtain and work needed to update rooms....mold and painting needed. Also updated bedding...Genuine Hotels.com guest review
"First stay at Stratosphere"
This was my first time staying at this hotel and I wouldn't mind staying here again. The service was great, very well kept, rooms were clean. We asked for a non smoking room and our room reaked of cigarettes, but without any problems or delay they switched our rooms instantly. Can't blame the hotel for their visitors that can't follow rules. I would […] recommend this hotel to others. Read moreGenuine Hotels.com guest review
"Do you have patience??"
Love the hotel, the value, the attractions, however the wait to check in almost kills the experience. I've stood there 2 times and both times I've waited in line for check-in about 45-60 minutes. Horrible when you have others, like children waiting and sitting patiently after a long car ride. Once you get through that, its a great hotel.Genuine Hotels.com guest review
Arrived at 9:30 pm for check in, over 100 people waiting to check inn line for over 1 hour. Only 3 staff on duty. I was told this is very common. For a city and facility that caters to tourists, this was a poor display of service.Genuine Hotels.com guest review
I have been mainly staying at the stratoshere for years mainly for the price is good $$. But i've notice the last few time you smell marijuana through out (non smoking) halls. The A/C kept leaking water right in front of the elevators, had to call and let them know it was leaking even after told a maintance guy 40 min earlier.The food from the buffet […] was great. And very clean on the casino floor. The Roxy (diner) food ok,service good be a liitle better. Our TV wasn't working 1 tech came and reset the tv 2x and replaced the batteries then another tech came rest the tv atleast 4x more times with the other tech trying to rest the remote by holding the on button for atleast 2 min. I suggested to replace the remote. So after one more time of resting the tv they went and got another remote and it worked.So i guess it could have been worse and I got my money"s worth Read moreGenuine Hotels.com guest review
"Felt like we were at home"
I have been to Vegas many times and this was the first time that we stayed at the Stratosphere Hotel. From the moment we entered the lobby to check in the staff made us feel comfortable and was professional towards check in us in. She was friendly made us laugh and provided great customer service. As we were going towards our room house keeping offered […] their assistance to help us locate our room; and asked if needed anything else. As we entered the room it was very clean and the room was cool since the weather outside was over 100deg . I took my boys to the pool and they said that this was the best pool that they have been in Las Vegas another thing that the staff was always walking around picking up towels fixing chairs . We had problems with the tv and called for help and they were quick to send someone over and fixed the sensor. We were very happy to have stayed here and we will definitely be suggesting family and friends to stay here. Thanks again for proving great service and having such wonderful staff. Read moreGenuine Hotels.com guest review
"Good hotel away from strip"
It was a good cheap hotel away from strip. Shower was not clean, but once we called room service arrived quickly to clean again.Genuine Hotels.com guest review
NICE ROOMS. CLEAN & COMFY.Genuine Hotels.com guest review
"This Hotel is horrible!!"
I would never stay at this hotel again while staying in Vegas. Customer service has horrible. We had some complaints at check in...IE...rooms not on the same floor,although booked at the same time. Had to pay a upgrade fee of $100.00 to make this possible. Was told the premier room was much bigger and had a view. The room was no bigger than the deluxe […] room. Just had a bigger bathroom and no view. Had to pay a $10.00 fee for early check in even though the room was already ready. When I called about location I was told it was in the 'heart of Vegas" and we were at the very end of the stripe. Had to take the bus or a taxi to get to the stripe which was very costly and the buses are horrible!!!! The casino it's self was very small. The only two things that were good was the beds were comfortable and the Diner had good food. Read moreGenuine Hotels.com guest review
Wont do any reservation anytime soon..they charged me extra hotel fees and $30 por day for an room upgrade ..because they didnt have enough rooms avalelible.Genuine Hotels.com guest review
Having not planned this trip may have dampened the effectiveness of the Hotel's hospitality. I booked for that same day but it got bumped to the next, leaving us without a room for the night. On the bright side we pulled an all night error in Vegas (doing it right) and were pleased the next day to have a room to crash in. Great service and rooming.Genuine Hotels.com guest review
"Good Short Trip"
Fun hotel. View from top was great. Prefer sink outside of bath, but it is what it is. We would stay again. Limit of 3 WiFi devices was unsatisfactory with 2 teenagers. We had 4 iPhones, 2 iPads and a tablet. Didn't bring my laptop! Other than that it was fine. I know it is a marketing ploy, but the "Resort Fee" should be included in the advertised […] room rate. I know all the properties do it but....... Read moreGenuine Hotels.com guest review
"my favorite so far in vegas"
beats the flamingo, bally's, and circus circus for cleanliness and service. the only downfall is the distance from the rest of the strip.Genuine Hotels.com guest review
There was extra fee and the room next to us was fighting all nightGenuine Hotels.com guest review
"You get what you paid for"
The Strosphere was okay, I upgraded to a Select Room for $20 a night. The guy told me the room had an MP3 hookup, it was an auxiliary cable to the alarm clock that sounded like dookie and wasn't very loud. It looked new and was very clean, but it was a very narrow room. I gave a $40 cash deposit, and was told I could come back and get it the next day. […] When I went back, they told me the $40 I had given wasn't a deposit so I would not be getting it back. I would have liked that money back but whatever. My stay there was okay, but I won't be going back to the Stratosphere. Read moreGenuine Hotels.com guest review
Nice hotel with friendly staff, clean rooms and elevators and lots of places to go. The pool was great and enjoyed the air bar view and tower restaurants, would definitely recommend McCalls bar and grill.Genuine Hotels.com guest review
"good hotel for kids"
Hotel is a good bet for older kids ,who are interested in thrill rides.Genuine Hotels.com guest review
Room was great. Good price and locationGenuine Hotels.com guest review
This hotel was pretty good but difficult to find your way around because it was so spread out. The bathroom was tiny and the deep soaker tub was hard to enter and exit. We did, however, enjoy the view from the tower. That was free with our room price.Genuine Hotels.com guest review
The only complaints that I had during this stay was that my credit card was overcharged one day resort fee. However, when I went to the desk and questioned it, it was quickly credited back to my card. When we opened the door to our room, there was a dirty wash cloth on the ground and no fridge or microwave. My positive assumption of the wash cloth was […] that it fell out of the cart when housekeeping was leaving. Also, when trying to call to fix the wifi I was on the phone for 20 minutes and it still was not fixed. Also calling to check pool times, the phone was never answered. Since this trip was more for my two teen-age boys, they quite enjoyed it. Read moreGenuine Hotels.com guest review
"Pin Up show is the best"
I loved the Pin Up show that I saw it 3 times.Genuine Hotels.com guest review
We had a nice stay. I would compare this to the average 3-star hotel. It was clean and well-maintained. The beds were a little firm for my taste. For the price, it was excellent! Loved that staying in the room gave us unlimited access to the tower.Genuine Hotels.com guest review
The staff are friendly,very helpful. our stay was very relaxing and fun. My wife is handicapped, and everybody was so helpful, our room upgraded so it had a walk in shower. The only thing was the shower head was loose and hard to get it out of the holder. Our first time in Las Vegas was vey enjoyable. And the wife and myself are planning a return this […] summer Read moreGenuine Hotels.com guest review
Not the greatest but Better than averageGenuine Hotels.com guest review
It took 2 hours and 3 trips down to registration and a $148.90 to finally get a decent room. HIGHLY DISSAPPOINTED!Genuine Hotels.com guest review
Renovated room was good but bathroom had some problems - very low toilet, hard for my 61 year old mother to get off of and no handrails to help - the tub was very slippery, no nonslip coating in sight.Genuine Hotels.com guest review
Clean rooms!Genuine Hotels.com guest review
"Avoid this place. It sucks!!"
First of all the location of the hotel is at the far end of the strip and it takes forever in the traffic to reach the main strip. Secondly, The hotel condition is deplorable, they don't have wifi in all the rooms and room service is terrible as they place you on hold forever. The place is good to visit the tower and rides but hotel sucks. Please don't […] stay here unless you are broke and nowhere else to go. Read moreGenuine Hotels.com guest review
"Not a favorite"
Nice attractions...easy access to transport, which is important because it at the end of the strip... room and service were not great.Genuine Hotels.com guest review
"Never cleaned the room"
My room was never cleaned the whole time I stayed at the hotel!Genuine Hotels.com guest review
"Great time in Vegas"
Hotel upgraded our rooms for free to new section kids loved poolGenuine Hotels.com guest review
"Stay in Remodeled Rooms only"
Do not stay in any of the older rooms. Choose select or above.Genuine Hotels.com guest review
"Only a mile from convention center."
I took my family on this business trip. They enjoyed the pool while I attended meetings at the convention center. The hotel was within my travel budget, so having the family along only cost me the daily resort fees--which were very reasonable.Genuine Hotels.com guest review
I enjoyed my 4th of July weekend stay at the Stratosphere. I would recommend small refrigerators in the rooms.Genuine Hotels.com guest review
"cheap price and it shows"
the price was cheap, you get what you pay for. The room was pretty old and beat up, but the casino/pool/tower was pretty good. Right by the bus stop so that was goodGenuine Hotels.com guest review
Not a bad hotel but for the price u could get something much betterGenuine Hotels.com guest review
"I enjoyed it so much!"
Spent only one night here but I enjoyed everything except the pool. I mean I enjoyed it but some lady got punched and they closed the whole pool just for her I thought that was sloppy. If anything they should've removed her from the location. After that it was awesome! Pool needs a dj or something more lively than just speakers bc the environment there […] is nice and fun. Bar was great and the hotel is close to Fremont which my husband and I loved!! We loved our stay we thought the AC unit needs updating but it was ok. Very clean and quiet! Loved parking I will definitely stay again soon!!! Read moreGenuine Hotels.com guest review
Overall great place to stay.Genuine Hotels.com guest review
"thought it was going to be amazing - it wasn't"
you could see right through to the outside in our room, the AC never got the room temp below 85. Admission to the tower was free for hotel patrons, but you still had to wait in a long line to get your picture taken, which I refused to do. Location was where we needed it to be, but I don't see any reason to ever stay here again.Genuine Hotels.com guest review
"OK, hotel for the price."
The hotel his OK for the price. But ask for an upgrade the deluxe room are old and need maintenance. The free access to the tower and half price on the tower activities value the super "vegas ressort fees"Genuine Hotels.com guest review
Very nice, good service, cleanliness, good customer care service and easy for parking.Genuine Hotels.com guest review
"Not Good But Not Bad Either"
It was alright. It was decent for a cheap a cheap place to stay. I've stayed at a lot worse places for more money. Be advised there is a hotel fee, the smoking floors smell like really heaving smoking, and it is quite a walk from to the busiest part of the strip.Genuine Hotels.com guest review
Room service was extremely slow. It was hard to get towels everyday and our room was only turned twice in the entire week we where there. We did not like how plain the decor was in the room & bathroom.Genuine Hotels.com guest review
"mgt needs to get out of the box"
stay was great,the mgt team was very unaccommodatingGenuine Hotels.com guest review
For the price it's good.Genuine Hotels.com guest review
Hotel was nice and clean and the staff was very friendly and helpful. The only downfall was the distance from the strip. We had to pay for cabs to get where we wanted to go because of the distance to walk. Other than that, hotel was great and price was awesome as well!Genuine Hotels.com guest review
"Persistancy eventually paid off"
Overall the hotel is nice when considering the buffet and the thrill rides up top and getting to not be in the "busy busy" part of LV. We had 2 rooms-2 days family visit. The thing that frustrated my stay is one room smelled like feces and asked to change our room but was stated housekeeping and maintenance would look into it first; we never moved but […] the scent subsided the second day. The second room was never serviced the first day. Throughout the day we called 5 times; until 8pm when we went to dinner did we come back to a clean room. Naturally I wouldn't be annoyed but a room of boys and no fans or ventilation in the room other than AC can stink up and get cluttered fast. Read moreGenuine Hotels.com guest review
"Not into gambling"
So on the positive side, the room was clean and smoke free and had a great view. Appreciated the free ride to the tower. Was less enthused about entering the hotel in the evening and having to walk through a smoke filled casino. Food options seemed somewhat limited as well, especially away from the casino floor. However, for an overnight stay on the […] way someplace else, we were willing to accept some of the limitations for the benefit of a very reasonable room rate. Read moreGenuine Hotels.com guest review
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