Not only the reception was rude but also at the buffet. we got a coupon of 25% discount at the buffet, but this was only for one person! This was not mentioned at the reception or at the coupon. Could not upgrade my room either although they weren't sold out.Genuine Hotels.com guest review
"BAD HOTEL EXPERINCE"
i WILL NEVER STAY THERE AGAIN , REALLY BAD SERVICE AT THE FRONT DESK I HAD TO WAIT OVER TWO HOURS FOR A ROOM. I WAS CHARGED AN ADDITONAL FEE OF 40.00 DOLLARS. i WAS TOLD I COULD GET A ROOM WITHOUT WAITING IF I WAS WILLING TO PAY AN ADDTIOPNAL 40.00Genuine Hotels.com guest review
"I was impressed"
the room was beautiful, even the carpeting in the halls was pretty! Special Kudos to the valet staff. I had a cast on my foot and they were really great about bring up my car for me. this is not normal procedure. Also the techs were very quick to fix the wifi issue- the modem which was next door was off. The casino was much less smokey than it used […] to be. Mc Calls restaurant great food and service. Read moreGenuine Hotels.com guest review
I was a lil disappointed on how some of the hotels are looking run down! But overall it was ok !Genuine Hotels.com guest review
"Bad and non courteous staff"
We wanted two king rooms and that was not available to us. Also we requested a crib at the time of booking and despite us telling at the reservation counter nonone even bothered to inform us if it is available or not. We understand that these things are not promised but atleast the staff could have the courtesy to inform us about that. Also, we booked […] two rooms only because we wanted king beds. What was the use of booking two rooms for four people just for a night? If there is limited availability it shoulf have been specified at the time of booking. Interior of the room was okay but the restroom was way too small and congested. Wont recommenf at all. Read moreGenuine Hotels.com guest review
Its to far from the strip and service us very slowGenuine Hotels.com guest review
"Stay away from the Timeshare Reps!"
Bad neighborhood directly behind the hotel. Kind of far away from the rest of the Strip, but if you are looking to be close to it as well as Fremont, this is decent access to both. My husband and I were upset about the Timeshare Reps that bombarded us immediately upon arrival. Unless you are willing to give up hours of your vacation to sitting through […] this meeting, avoid them. They are worse than the card flippers ever were on the Strip! They will act like they are trying to help guide you (I initially thought they were Concierge or guest relations)but they are just trying to get TENS of THOUSANDS of dollars from you. Read moreGenuine Hotels.com guest review
the hotel needs to clean the room thoroughly - it was dusty. other than that , the stay was pleasant except for the required service fee that i had to pay even if i did not use them. i did not know of this.Genuine Hotels.com guest review
The bed and pillows were aweful! I had a kink in my neck and back for the following 2 days.Genuine Hotels.com guest review
Great hotel for the most part. Unfortunately a little far from the center of th strip but the bus is a great alternative. Best view in all of Vegas!Genuine Hotels.com guest review
Pretty good, not enough accessible outlets, and we had a fridge but our friends didnt.Genuine Hotels.com guest review
"Nice for the price"
No complaints...great value for the price. Rooms were a bit dated but overall clean and roomy enough for 2 people. Food at the diner was great and great value for the price...service at diner was great!Genuine Hotels.com guest review
"Value for money in Vegas"
Big hotel, Alot of activitie! The service atend to be unperson. Its perfect for a couple of days! Its value for money!Genuine Hotels.com guest review
The room was clean. It isn't to close to other hotels on the strip so expect to drive to other casinos. We didn't use the pool but it did look inviting. I don't think we will stay again only because of the location and they no longer have the group's that play the blues in the lounge on Monday night's anymore.Genuine Hotels.com guest review
"Location Location Location"
The area was not great at all--too far from the strip and downtown. This was in a really bad neighborhood--very dirty. The casino part of the hotel was okay--lots of slots--I didn't play the tables. We checked in and they were offering us a smoking room (why do these even exist anymore?) She finally found us a room with a king and non-smoking. The next […] morning we left the "please service" sign on the door. She brought towels and fixed the bed and that's it. She did not dump the ice bucket or bring a fresh bag, or much of anything else. The hotel was packed so I can see how it might be difficult but then maybe they need to hire more staff. In general the room is dirty and dated. I have stayed in their upgraded rooms before and they are a bit nicer but I think I'll look for another hotel next time. Read moreGenuine Hotels.com guest review
the hotel overall was a nice I like it. But it was just too far down the stripGenuine Hotels.com guest review
"great place to stay"
I woukd like to thank the stratosphere hotel and casino. Our stay was great, i would plan to stay there in the near future.Genuine Hotels.com guest review
"it was great"
It was cheap and the staff was niceGenuine Hotels.com guest review
I really enjoyed my stay. My only problem was that I paid and extra $25 dollars to not be able to connect to the hotels wi-fi. I was hardly in the room except for when i slept, so not that big a deal.Genuine Hotels.com guest review
Pretty average hotel... Its claim to fame is the Strat. tower. Viewing the strip from the tower is really amazing, but beyond that, there's not much more. It's a great place if you're looking for a budget solution.Genuine Hotels.com guest review
"Vacation in LV"
Great service and price. People were friendly and helpful.Genuine Hotels.com guest review
Friendly guest services...comfortable clean rooms..really enjoyed our stayGenuine Hotels.com guest review
The hotel is a destination location. It is a minimum of a $10 taxi ride to get to the middle of the strip. The casino reaked of cigarette smoke and all the dealers i had interaction with were mot player friendly. The room price was low and now I understand why.Genuine Hotels.com guest review
I had a fabulous time.The room was very clean and the bed was comfortable. Staff was friendly and helpful no matter what time of the day it was.The Stratosphere will be my getaway headquarters for the foreseeable future.Genuine Hotels.com guest review
I had higher expectations for this hotel. Coupled with the fact that it was at the far end of the strip, I would not stay there again. The rooms could use a facelift as they are showing their age.Genuine Hotels.com guest review
After ridding for 7 hours from Utah, we look forward to relax in the pool. Come to find at the door, the pool closed at 7:00 pm. Not too happy about that. We were hungry and went to the top of the tower to try the best restaurant on top of the world: 1.5 hours wait time with no reservation. Not too happy. Went to eat at the buffet: $25.00 per perso […] n. Read moreGenuine Hotels.com guest review
"One of the best!"
We had a wounderfull time,nise clean hotel and very afordable. You can see all Vegas from the tower. Great staff, always helpfull. Outside swimming pool on 8th floor, realy nise.Genuine Hotels.com guest review
Great Hotel with wonderful staff.Genuine Hotels.com guest review
"very nice room"
the room was awesome. very clean, spacious, and very affordable.Genuine Hotels.com guest review
Nice stay . No hassles. It was nice overall.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
I got an exceptional room rate on a last minute stay! The room was good and very clean. The room actually looked more updated than the hotel and casino itself. That is probably a good thing. The casino itself was a bit dated - being the Stratosphere, I was a little disappointed and surprised by that fact.Genuine Hotels.com guest review
enjoyed our visitGenuine Hotels.com guest review
Very Bad internet and showerGenuine Hotels.com guest review
Very Good Enjoyed Free passes to tower great deal on roomGenuine Hotels.com guest review
"suite room good"
They changed my standard room to suite room. That was big, clean, and awesome! Thank you for changing.Genuine Hotels.com guest review
"a very nice place to stay"
Very nice to stay at this Place ,from front desk to staff everything was goodGenuine Hotels.com guest review
"Great 1 night stay"
Our room was clean and the bed and linens were comfortable. There was some hallway noise at some point during the night...but I guesss that's to be expected in Vegas. We enjoyed our stay and the ride to the top of the Stratosphere.Genuine Hotels.com guest review
"Pretty okay BUT..."
The rooms were fairly sizeable, however the bathrooms were really small and in poor working condition; loved the 50's diner at the hotel and of course the rides and the really cool lounge at the top of the building and the pretty cool bar in the middle of the casino.Overall, I will stay there again because of the location and things to do at the hotel, […] but only for a short stay only. They need to fix their bathrooms !! Read moreGenuine Hotels.com guest review
"Too far from the main strip"
We only stayed one night, but probably will never stay there again. We arrived an hour and half before check in time of 3:00 o'clock. They said we had to pay an additional $10.00 for early check in. We didn't feel that was reasonable, It was not the matter of the $10 but the principal of the hotel rule.Genuine Hotels.com guest review
"Not really on the strip"
This is a family hotel with fun activities for those who can't drink or gamble. The major parts of the strip are not in walking distance but you can buy a bus pass and ride the double decker for 8$. The hotel bars do have a decent happy hour.Genuine Hotels.com guest review
It would have been better if the room had been cleaned by hospitality. It is also helpful if you send someone to take current pictures of the rooms. They are stripped down to the bare necessities, although the pictures shown are of modern up to date rooms.Genuine Hotels.com guest review
"Value for the money"
I was able to get a room at good price compared to other casinos at the strip. Rooms were neat, we managed to get a room in their new tower for just 30 bucks extra. Also hotel guests get a free pass to the observation deckGenuine Hotels.com guest review
Had to pay extra to be in a updated room.Genuine Hotels.com guest review
very nice hotel overall.very close to Fremont Street and the strip. my only complaint would be the people in the next room was very noisy! stay on the 23 floor are above for a great view of the strip.Genuine Hotels.com guest review
So typical that the room we paid for was not available upon our arrival. The upper level restaurant is great - truly overpriced!!!! But food was delectable; however, not worth the price tag. Still can't get use to the smell of smoke everywhere inside of a hotel in LAS.Genuine Hotels.com guest review
"just okay !!!"
rented two rooms this is the second room we rented threw out the weekend stay and once again it was just ok !!Genuine Hotels.com guest review
"tiny room for tiny price"
I got a great deal on this hotel [$60] and I would have been so upset if I had to pay a cent more! The room was small with a tiny bathroom and a tiny window offering minimal light. However I did stay out of the room mostly because, lets face it, its vegas! 1 bar of soap for a double room was my only complaint besides the tiny bathroom. Otherwise, it […] served its purpose. Comfy bed. And clean. Cant ask for much more! Read moreGenuine Hotels.com guest review
Had a wonderful timeGenuine Hotels.com guest review
IT WAS JUST OK ! NOTHING SPECTACULAR OVER PRICED MIGHT ASWELL STAY AT MGM PROP. FOR EXTRA 50-100Genuine Hotels.com guest review
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