Andrew Jackson Hotel - New Orleans

Loved this quaint little hotel, it was just what I was looking for. Does not have all the amentities that a large chain might have like blow dryers and irons in the room but just ask the front desk as they keep spares. It was close to everything in the quarter since it's on Royal Street. The hotel staff was very helpful. Also they have a lovely little […] courtyard which our room opened up to. They also have complimentary croissants and coffee served each morning in the courtyard or to your room. Read more

Genuine Hotels.com guest review

Not the best place for the price in the French quarter that I've stayed but I could defiantly stay there again. The staff were nice, room was clean, but a little dated, and the overall area was nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Amazing hotel, very comfortable and Victorian pretty. Not a big chain hotel but very quaint and quiet. Really comfortable beds. We will definitely be back!! Not full of teenagers either! Yeah!

Genuine Hotels.com guest review

Well let me start by saying that the parking was advertise in hotels.com as free, when we got there we were charge $37 dollars a day. Breakfast consisted of old bagels and donuts they tasted bad, the cream cheese was spoil. Rooms were small and bead not comfortable. Overall not a good experience. Never again.

Genuine Hotels.com guest review

My stay at the Andrew Jackson Hotel was very eventful. The check in staff were courteous and made my stay all the more interesting. From bar scenes to the late night ghost stories, the Andrew Jackson is a charm within itself. Yes, the rooms are a bit small but it allows for an individual to get a feel of life in New Orleans within the French Quarter […] that has gone unchanged in hundreds of years. Read more

Genuine Hotels.com guest review

I really enjoyed my stay at the Andrew Jackson. It is located in the heart of the French Quarter, just a few blocks from Jackson Square and Bourbon St. I had a petite double room, which is a small room just barely able to fit a double bed, small dresser and TV, with a small bathroom attached. It was just perfect for me because I only needed a "place […] to sleep" for my trip. I spent most of the time touring the sites in New Orleans. The courtyard was very pretty even though the fountain wasn't turned on (too cold). They serve a continental breakfast. My room was so clean, it almost smelled too much of soap! The night staff was not so friendly, but the morning staff, Erica, was super friendly and smiled a lot! Be sure to ask about their valet parking service! It was a nice little unexpected treat. Read more

Genuine Hotels.com guest review

The hotel appeared nice upon arrival. Our room as disappointing as the shower was very old with paint cracking into the tub and black streaks in the plastic. Not one person in the hotel had hot water on our departure morning. Our door barely closed and you could see a half inch of light under the door accompanied by the humming of a large courtyard […] light they kept on untill early morning. I would advise to spend the extra 20-40 dollars a night and stay at a different hotel in the area. Read more

Genuine Hotels.com guest review

Internet was spotty. Our room did not have a thermostat so you had to call the front desk to adjust heat.

Genuine Hotels.com guest review

I was very impressed with the hotel overall. It was a good price and honestly I was not expecting what we got. Great little place

Genuine Hotels.com guest review

The room was small. The shower dripped, the televison is out dated, my friend an I came as a couple an had to sleep seperate due to the beds being twin beds. The rooms need to be renovated completly. I will never recommend this hotel. The website will fool u. I ended up cancelling my second night. Thanks to Hotel.com I was refunded without a proble […] m. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If not for two things they'd get a 4 star rating from me. The location is great, staff courteous, courtyard is beautiful and the rooms are adequate. One doesn't stay in the Quarter to stay in a hotel room. It's merely a place to shower and sleep. HOWEVER, the filthy carpet in our room turned my feet black. WHY IS THERE EVEN CARPET?? New Orleans is hot […] and humid all year, just have tile or linoleum. Carpet is gross in that sort of climate and obviously is not being cleaned ever. And the parking issue is also unacceptable. The hotel does not offer enough spaces in their lot for all guests. And street parking in the Quarter is either non-existant or so far away and the parking garages are New York expensive. So wash your carpets or replace them with something easier to clean and get some more parking and it could be a great place to stay. Read more

Genuine Hotels.com guest review

The hotel is old, though cool in a New Orleans historical way. My primary complaint is something they really don't have much control over, due to this fact. It was very loud. Sound from the shared courtyard was right next to my head, and both neighboring guests and morning sounds were right next to my head. Not conducive to sleep, despite the cool location […] and very nice staff. However, I do sleep lighter than some, so maybe it will be fine for others without this problem. Read more

Genuine Hotels.com guest review

Perfect location, great service, clean room. Room size was appropriate for a historic bldg, our only issue was that parking was not included as advertised and we thought 37.50 was a liitle high for 1 day when you can find parking a couple a blocks away for 15.00 a day.

Genuine Hotels.com guest review

My husband and I booked a quick kid-free getaway and came across the Andrew Jackson Hotel. It was in the middle of everything yet unexpectedly quiet. Everything was as expected except for our room being located right off of the lobby (we could open the door and see the front desk with ease). We skipped the continental breakfast for Cafe Du Monde which […] was within walking distance from the hotel. We'll likely go back but will definitely request a different room when we do. Read more

Genuine Hotels.com guest review

The rooms where so small n the bed was very uncomfortable

Genuine Hotels.com guest review

Hotel was Ok. Breakfast is very limited,but tolerable. Location is superb! Only good thing about the hotel was the location. It was a true French Quarter experience, but if you are used to nice new accommodations this is not the place for you. Good place if you don't care much about your room and are really only there for a good time. Staff is friendly […] and helpful! Rooms are as clean as they can be for such an old establishment. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The bed was too soft. Shower head needed some adjustment. It was clean & in the location that we needed.

Genuine Hotels.com guest review

I used Hotels.com because I received a pop up advertising the room rate. This hotel only had one room like ours which was the bait. It was a very small loft with no seating for relaxing. Besides that, there were steep stairs to the room with no door from the stairway. It was okay, but nothing to write home about.

Genuine Hotels.com guest review

The room was clean, except for the carpet. Also the bathroom is micro small! No storage for personal items, we used a drawer in the bureau. Shutters to court yard didn't open.. But all in all we didn't spend too much time in the room. The small bathroom was the worst of it. I should also say we had one of the rooms at the back of the court yard, (single […] double bed) the rooms on the bottom floor had 2 double beds, and a bigger bathroom. It's a hotel with lots of potential, small, quaint, and convenient to everything...except for the misleading website. Read more

Genuine Expedia guest review

We always like to stay at this hotel when we come to New Orleans. It is located just a street over from Bourbon Street and is ideally located. It is an older hotel, but they have taken good care of it, and we never have to worry about anything being dirty or bedbugs. The staff is always helpful and considerate and it is a good, dependable place to stay. […] The continental breakfast has an extremely delicious assortment of doughnuts, cereal, fruit, Community Coffee. The parking is also free, located a few blocks away which is WAY better than paying atleast $25 a day in addition to everything else you are spending money on when you are in NOLA. Read more

Genuine Expedia guest review

We thought it would be a lot of fun to stay in the French Quarter, but choosing the Andrew Jackson Hotel was a mistake. The lobby smelled horrible, our room was dingy, dirty, and also smelly. No refrigerator, no ironing board, and the bathroom had mold. The carpet was sticky and the sheets were threadbare. The location was absolutely amazing, but spend […] the money on a better hotel if you want to stay in the quarter. We actually stayed the night in another hotel downtown (just a few blocks from the French Quarter) and we enjoyed that a lot more. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

After reading other reviews we (my boyfriend & I) knew this hotel could be hit or miss, and the rooms would definitely be small, and we were pleasantly surprised. Its location right off Bourbon street was the main reason we booked it and it was so nice to be able to walk around the city and stop back at the room to drop off purchases or change clothes. […] The hotel style had the classic old New Orleans feel, our room was off the courtyard and we never got woken up by any loud noises. The room itself had just enough space for a queen bed and dresser, but the bathroom looked like it had been recently updated and was probably about half the size of the rest of the room! The staff were very nice during check in and even called over to their sister hotel the St. Pierre, a few blocks over to ask about available parking spots. We lucked out and got the last one, and although the parking lot guy there said they couldn't be held accountable for any thefts etc., gave us a tag and we were able to park from Friday til Sunday absolutely free! (Unheard of at New Orleans hotels!) All in all we went to New Orleans and stayed in the French Quarter for the city, not to stay in our hotel room so the small rooms and charming old fashioned feel was perfect for us. We'll definitely think about staying here again! Read more

Genuine Expedia guest review

Room was extremely small and bedding was extremely old. There was a 2 inch gap underneath the door. We were extremely disappointed in the room.

Genuine Expedia guest review

it a older historic hotel.,which im.cool.with and knew that going in.but when i.asked the older.heavyset front desk.clerk.for help.his attitude really affected my trip. I had light bulbs out and weather stripping missing under my door (room.104) that i told him.about on my second day that was never taken.care of.He said he would have maintenace look […] at it but that never happened.the maids were nice and the rest of the clerks were fine .ill never go back there with my group. Read more

Genuine Expedia guest review

The room was extremely small. It was filthy and in need of repair. It did not have any amenities such as a hair dryer, iron refrigerator, etc. The first day they cleaned our room, they took our hand towels and never returned them. There was a loud group of people that we finally convinced the managemnent to tone down after two days. The continental […] breakfast looked like it was a day old. When we tried to check in for our flight online, we were told that their computer was down. The entire hotel is in a state of disrepair. It looks nothing like th pictures on their web site. I would not recommend this hotel to anyone. Read more

Genuine Expedia guest review

Room was clean but bed and linens not good quality. Faucet in sink weak flow, didn't get very hot. Fountain in courtyard not kept filled (top of pump almost at surface) and full of leaves, also left unplugged by staff. No way to adjust heat in room, got cool at night.

Genuine Expedia guest review

This place has not gotten the best reviews, but I have no complaints about this hotel. The location was great and we were able to walk everywhere from our hotel. The room was small, but it was clean and comfortable. The hotel had a lot of character and the staff was very friendly. I would definitely recommend this hotel and would stay here again!

Genuine Expedia guest review

Just trust me, this hotel is not worth it! I booked a room for two nights and only stayed for about thirty minutes. I read reviews about the rooms being small but I didn't realize how small the actually were. I've seen cars with more room. We asked for a roll away bed and we got it, but the sheets had mold on them. Before we could get new ones, we were […] offered another room at the hotel St. Pierre and we jumped on it. The service was great but the hotel was horrible. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel location was great but that was about it. The room and the bed were very small unlike the one they advertise. Room service was inconsistent.

Genuine Expedia guest review

The Andrew Jackson is a quaint French Quarter structure. Because of its age, the shortcomings of the air conditioning were not too much of a surprise. The number one disadvantage of the structure for us was the lack of an elevator and being on the second floor. Our entire visit was dampened by the challenge of climbing the stairs with the various infirmities […] of age. Should we stay at this hotel again, it would have to be with the assurance of a first floor room. Read more

Genuine Hotels.com guest review

The attendant was quite rude, as if we were bothering them during check in. Parking was 5 blocks away.

Genuine Hotels.com guest review

This place was all about location for me. Beautiful street, one block from Bourbon, surrounded by restaurants and shopping. Remember the age of the building...so it was quite old and a bit weary. The worst part was our bathroom - it was clean but soooo tiny. We're talking small! We also had no temperature control in our room and it was freezing! Also […] - a 'double' meant a double bed. Not 2 double beds...possible I missed that on the reservation but was quite a surprise for my brother and I! Overall - I would stay again - it was only for a night. If it was a longer stay and I was planning to be in the room a lot - it probably wouldn't be my first choice. The hotel receptionist was great and made wonderful restaurant recommendations. Read more

Genuine Hotels.com guest review

I asked for an early check-in as we were arriving via cruise ship early the morning of check-in date. While I understand that this is not guaranteed, the guy at the desk told us they had sold out the night before and so they had to clean rooms. I later found that he assigned us a room directly across the hall from the from desk when we dropped out luggage. […] Which means he knew which room needed to be cleaned right away. Since I was not trying to rent the entire hotel, I simply did not understand why we had to walk the city for 6 hours waiting for our room. When we returned at 2:30, yes 30 minutes prior to check in the room was still not ready. So I was a little disappointed that it took 7 hours to clean one room. And as we checked out the maid cleaned the room behind us in less than 5 minutes. I watched her. I thought the level of customer service was low and consideration for a traveler was just not there at all. That is their business. I would not recommend it. It was not an impressive hotel by any means. Read more

Genuine Hotels.com guest review

I have stayed in old hotels, historic inns before, but this has to be the worse. This is a 2 star hotel. No parking at hotel, and was not listed as such. It stated there was but no hair dryers - so bring your own

Genuine Hotels.com guest review

The hotel staff could not have been more friendly and helpful. Any requests or problems we had, such as a very minor glitch with the toilet, were taken care of quickly and effectively. The location on Royal Street was fabulous, only steps from all of the action on Bourbon Street and right around the corner from our favorite late night eatery, the Clover […] Grill. The room was old and somewhat small, but very clean and the bathroom was huge, toiletries supplied were of exceptional quality. And I certainly didn't travel to New Orleans to spend much time in my hotel room. It was a great place to sleep, clean up and relax. Will always stay at the Andrew Jackson when in the Crescent City. Read more

Genuine Expedia guest review

andrew jackson staff were extremely helpful and wonderful during our mardi gras stay!

Genuine Hotels.com guest review

This was a clean, comfortable room in an excellent location well within the French Quarter. Within walking distance of most of the main attractions,restaurants, and transit. Staff at the front desk very helpful, friendly and welcoming. Lovely coffee shop just steps away. Felt safe walking around at night in this area. Disappointed that shower control […] knob came off during our stay there, otherwise, no problems with the room. Would consider staying here again if we returned to New Orleans...:) Read more

Genuine Expedia guest review

Excellent location near French Market and Center of French Quarter. A historical old building interesting, but it will not fill the bill of those looking for efficiency. Not suitable for those with a car, no parking space in the hotel and impossible parking on the streets. Parking is expensive when found $22.00+ Great place for romantics of times gone […] by. WI-FI not available in the patio rooms, breakfast consists of coffee, donuts, small boxes of cereal and milk. Gets you going but not the best. Lots of history and old charm, great for 3 days in the French Quarter. Read more

Genuine Expedia guest review

I had a great stay at the Andrew Jackson Hotel. After booking through this site, I looked it up on tripadvisor and regretted booking it right away. There are so many horrible reviews on there! But honestly, I don't know what the people on there are talking about. The location is great, the staff was very friendly and helpful, and the rooms were comfortable […] and clean. Yes, they are small and outdated but that is normal in the French Quarter. I would definitely recommend this hotel! Read more

Genuine Hotels.com guest review

The Andrew Jackson is conviently located in the French Quarter and close to most sights. There is the charm of the Old B & B style home, but the rooms need major renovation and redecorating. The room was clean and the A/C was cold (A MUST in the south:)) but I have stayed in better places for the same price. The bathroom was TINY with very few amen […] ities. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We couldn't have asked for a better location. The hotel was perfectly situated for us- central to everything in the french quarters. We were able to walk everywhere. We only stayed for one night and left before the breakfast was available but would definitely come back here. The room was very spacious and the back courtyard is nice and private.

Genuine Expedia guest review