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  • Andrew Jackson Hotel
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All hotels in New Orleans, Louisiana, United States
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1 room,  2 adults 
Adults Children
Room 1:

Andrew Jackson Hotel - New Orleans

29.960028, -90.062931
3 stars
919 Royal St, New Orleans, LA, 70116 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $128 $102
available on 05/27/13
Price Match Guarantee
3.2 57 5

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    Andrew Jackson Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Andrew Jackson Hotel

    • Historic Voodoo Museum Hotels - New Orleans 70 yards
    • Gallier House Hotels - New Orleans 230 yards
    • Old Ursuline Convent Hotels - New Orleans 240 yards
    • Presbytere Hotels - New Orleans 240 yards
    • Beauregard-Keyes House Hotels - New Orleans 240 yards
    • All landmarks in New Orleans

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    Overview of Andrew Jackson Hotel - New Orleans

    Location.
    Situated in the heart of New Orleans, Andrew Jackson Hotel is within walking distance of Historic Voodoo Museum, French Market, and Jackson Square. Also nearby are Bourbon Street and New Orleans Jazz Park.

    Hotel Features.
    Guests are served a complimentary breakfast. In addition to a garden and coffee/tea in the lobby, Andrew Jackson Hotel features a microwave in the lobby. Wireless Internet access is complimentary in public areas. Additional amenities at this Victorian hotel include tour assistance and air conditioning in public areas. Guest parking is available for a surcharge. This is a smoke-free property.

    Guestrooms.
    The 22 air-conditioned guestrooms at Andrew Jackson Hotel include hair dryers and ceiling fans. Guests can use the in-room complimentary wireless high-speed Internet access. Bathrooms offer shower/tub combinations and complimentary toiletries. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered daily.

    Image of Andrew Jackson Hotel, New Orleans
    3.2 out of 5 Good (57 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Loved this quaint little hotel, it was just what I was looking for. Does not have all the amentities that a large chain might have like blow dryers and... irons in the room but just ask the front desk as they keep spares. It was close to everything in the quarter since it's on Royal Street. The hotel staff was very helpful. Also they have a lovely little courtyard which our room opened up to. They also have complimentary croissants and coffee served each morning in the courtyard or to your room. by SANDY W  from BATON ROUGE, LA on 05/14/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Bed
    This room overlooks the courtyard. Complimentary wireless Internet access and ESPN are offered for your entertainment. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A ceiling fan, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Ceiling fan
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board (on request)
    • Private bathroom
    • Rollaway/extra beds available
    • Sewing kit
    • Shower/tub combination
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Minimum check-in age is: 18

    Amenities

    • General
    • Air-conditioned public areas
    • Free Wi-Fi
    • Garden
    • Microwave in lobby
    • Number of buildings/towers - 2
    • Number of floors - 2
    • Patio
    • Smoke-free property
    • Total number of rooms - 22
    • Year Built 1830
    • Rooms (all rooms include)
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Hair dryer
    • Iron/ironing board (on request)
    • Private bathroom
    • Rollaway/extra beds available
    • Sewing kit
    • Shower/tub combination
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Ceiling fan
      • Free Wi-Fi
    • Services
    • Coffee/tea in lobby
    • Concierge desk
    • Free breakfast
    • Parking (surcharge)
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Guests are offered a complimentary continental breakfast.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New Orleans, Louisiana, United States
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    Area map

    A short guide to French Quarter

    With its mix of sacred and profane, the French Quarter defines laissez-faire. This 85-block area is home to Bourbon Street’s rowdy bars, as well as Royal Street’s upmarket antiques. The devil’s music—in the form of New Orleans jazz—thrives at Preservation Hall. Nearby, hymns accompany Mass at St. Louis Cathedral in Jackson Square. A block away, French Market vendors hawk foods and souvenirs.

    see all hotels in New Orleans

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Historic Voodoo Museum - 100 yards
    • Royal Street - 200 yards
    • Gallier House - 200 yards
    • Old Ursuline Convent - 200 yards
    • Presbytere - 200 yards
    • Beauregard-Keyes House - 200 yards
    • Louisiana State Museum - 200 yards
    • New Orleans Jazz National Historical Park - 300 yards
    • New Orleans Jazz Park - 300 yards
    • Saint Louis Cathedral - 300 yards

    3.0+ mi

    • New Orleans Lakefront Airport (NEW) - 5.7 miles
    • Belle Chasse Southern Seaplane Airport (BCS) - 7.1 miles
    • Louis Armstrong New Orleans Intl. Airport (MSY) - 12 miles
    • Houma - Terrebonne Airport (HUM) - 45 miles
    All hotels in New Orleans, Louisiana, United States
    Reviews
    • All (57)
    • Business (2)
    • Romance (2)
    • Family (3)
    • Friends (5)
    • Other (45)
    3.2 / 5
    Good

    Score breakdown (from 57 reviews)

    • 5.0
      (7)
    • 4.0
      (20)
    • 3.0
      (12)
    • 2.0
      (11)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      3.5
    • Service
      3.6
    • Comfort
      2.9
    • Condition
      2.9

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding
    "QUICK TRIP TO N.O."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved this quaint little hotel, it was just what I was looking for. Does not have all the amentities that a large chain might have like blow dryers and irons in the room but just ask the front desk as they keep spares. It was close to everything in the quarter since it's on Royal Street. The hotel staff was very helpful. Also they have a lovely little […] courtyard which our room opened up to. They also have complimentary croissants and coffee served each morning in the courtyard or to your room. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    SANDY W
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good
    "Good place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Not the best place for the price in the French quarter that I've stayed but I could defiantly stay there again. The staff were nice, room was clean, but a little dated, and the overall area was nice.
    Genuine Hotels.com guest review
    Other trip
    Apr 24, 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing hotel, very comfortable and Victorian pretty. Not a big chain hotel but very quaint and quiet. Really comfortable beds. We will definitely be back!! Not full of teenagers either! Yeah!
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A.Woessner
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Not a 3 star hotel for sure"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Well let me start by saying that the parking was advertise in hotels.com as free, when we got there we were charge $37 dollars a day. Breakfast consisted of old bagels and donuts they tasted bad, the cream cheese was spoil. Rooms were small and bead not comfortable. Overall not a good experience. Never again.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Andrew Jackson Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My stay at the Andrew Jackson Hotel was very eventful. The check in staff were courteous and made my stay all the more interesting. From bar scenes to the late night ghost stories, the Andrew Jackson is a charm within itself. Yes, the rooms are a bit small but it allows for an individual to get a feel of life in New Orleans within the French Quarter […] that has gone unchanged in hundreds of years. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Tuan
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "All about location!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I really enjoyed my stay at the Andrew Jackson. It is located in the heart of the French Quarter, just a few blocks from Jackson Square and Bourbon St. I had a petite double room, which is a small room just barely able to fit a double bed, small dresser and TV, with a small bathroom attached. It was just perfect for me because I only needed a "place […] to sleep" for my trip. I spent most of the time touring the sites in New Orleans. The courtyard was very pretty even though the fountain wasn't turned on (too cold). They serve a continental breakfast. My room was so clean, it almost smelled too much of soap! The night staff was not so friendly, but the morning staff, Erica, was super friendly and smiled a lot! Be sure to ask about their valet parking service! It was a nice little unexpected treat. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "Nice building and location with terrible rooms."

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel appeared nice upon arrival. Our room as disappointing as the shower was very old with paint cracking into the tub and black streaks in the plastic. Not one person in the hotel had hot water on our departure morning. Our door barely closed and you could see a half inch of light under the door accompanied by the humming of a large courtyard […] light they kept on untill early morning. I would advise to spend the extra 20-40 dollars a night and stay at a different hotel in the area. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Internet was spotty. Our room did not have a thermostat so you had to call the front desk to adjust heat.
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding
    "Good location and great little place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed with the hotel overall. It was a good price and honestly I was not expecting what we got. Great little place
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Was not pleased at all"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The room was small. The shower dripped, the televison is out dated, my friend an I came as a couple an had to sleep seperate due to the beds being twin beds. The rooms need to be renovated completly. I will never recommend this hotel. The website will fool u. I ended up cancelling my second night. Thanks to Hotel.com I was refunded without a proble […] m. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Wanda H.
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Dirty and no parking"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    If not for two things they'd get a 4 star rating from me. The location is great, staff courteous, courtyard is beautiful and the rooms are adequate. One doesn't stay in the Quarter to stay in a hotel room. It's merely a place to shower and sleep. HOWEVER, the filthy carpet in our room turned my feet black. WHY IS THERE EVEN CARPET?? New Orleans is hot […] and humid all year, just have tile or linoleum. Carpet is gross in that sort of climate and obviously is not being cleaned ever. And the parking issue is also unacceptable. The hotel does not offer enough spaces in their lot for all guests. And street parking in the Quarter is either non-existant or so far away and the parking garages are New York expensive. So wash your carpets or replace them with something easier to clean and get some more parking and it could be a great place to stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is old, though cool in a New Orleans historical way. My primary complaint is something they really don't have much control over, due to this fact. It was very loud. Sound from the shared courtyard was right next to my head, and both neighboring guests and morning sounds were right next to my head. Not conducive to sleep, despite the cool location […] and very nice staff. However, I do sleep lighter than some, so maybe it will be fine for others without this problem. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Brad
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Great french quarter stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Perfect location, great service, clean room. Room size was appropriate for a historic bldg, our only issue was that parking was not included as advertised and we thought 37.50 was a liitle high for 1 day when you can find parking a couple a blocks away for 15.00 a day.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    jim
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Close to the party!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My husband and I booked a quick kid-free getaway and came across the Andrew Jackson Hotel. It was in the middle of everything yet unexpectedly quiet. Everything was as expected except for our room being located right off of the lobby (we could open the door and see the front desk with ease). We skipped the continental breakfast for Cafe Du Monde which […] was within walking distance from the hotel. We'll likely go back but will definitely request a different room when we do. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good
    "Small rooms"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    The rooms where so small n the bed was very uncomfortable
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Greg & Diane
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good
    "Ok hotel in great location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel was Ok. Breakfast is very limited,but tolerable. Location is superb! Only good thing about the hotel was the location. It was a true French Quarter experience, but if you are used to nice new accommodations this is not the place for you. Good place if you don't care much about your room and are really only there for a good time. Staff is friendly […] and helpful! Rooms are as clean as they can be for such an old establishment. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    The bed was too soft. Shower head needed some adjustment. It was clean & in the location that we needed.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I used Hotels.com because I received a pop up advertising the room rate. This hotel only had one room like ours which was the bait. It was a very small loft with no seating for relaxing. Besides that, there were steep stairs to the room with no door from the stairway. It was okay, but nothing to write home about.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good
    "Disappointing"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The room was clean, except for the carpet. Also the bathroom is micro small! No storage for personal items, we used a drawer in the bureau. Shutters to court yard didn't open.. But all in all we didn't spend too much time in the room. The small bathroom was the worst of it. I should also say we had one of the rooms at the back of the court yard, (single […] double bed) the rooms on the bottom floor had 2 double beds, and a bigger bathroom. It's a hotel with lots of potential, small, quaint, and convenient to everything...except for the misleading website. Read more
    Genuine Expedia guest review
    Other trip
    Oct 20, 2012
    Dawn
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Always our favorite"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We always like to stay at this hotel when we come to New Orleans. It is located just a street over from Bourbon Street and is ideally located. It is an older hotel, but they have taken good care of it, and we never have to worry about anything being dirty or bedbugs. The staff is always helpful and considerate and it is a good, dependable place to stay. […] The continental breakfast has an extremely delicious assortment of doughnuts, cereal, fruit, Community Coffee. The parking is also free, located a few blocks away which is WAY better than paying atleast $25 a day in addition to everything else you are spending money on when you are in NOLA. Read more
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    Christal
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "Not Worth the Money"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    We thought it would be a lot of fun to stay in the French Quarter, but choosing the Andrew Jackson Hotel was a mistake. The lobby smelled horrible, our room was dingy, dirty, and also smelly. No refrigerator, no ironing board, and the bathroom had mold. The carpet was sticky and the sheets were threadbare. The location was absolutely amazing, but spend […] the money on a better hotel if you want to stay in the quarter. We actually stayed the night in another hotel downtown (just a few blocks from the French Quarter) and we enjoyed that a lot more. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Summer
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Awesome spot for enjoying the French Quarter"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    After reading other reviews we (my boyfriend & I) knew this hotel could be hit or miss, and the rooms would definitely be small, and we were pleasantly surprised. Its location right off Bourbon street was the main reason we booked it and it was so nice to be able to walk around the city and stop back at the room to drop off purchases or change clothes. […] The hotel style had the classic old New Orleans feel, our room was off the courtyard and we never got woken up by any loud noises. The room itself had just enough space for a queen bed and dresser, but the bathroom looked like it had been recently updated and was probably about half the size of the rest of the room! The staff were very nice during check in and even called over to their sister hotel the St. Pierre, a few blocks over to ask about available parking spots. We lucked out and got the last one, and although the parking lot guy there said they couldn't be held accountable for any thefts etc., gave us a tag and we were able to park from Friday til Sunday absolutely free! (Unheard of at New Orleans hotels!) All in all we went to New Orleans and stayed in the French Quarter for the city, not to stay in our hotel room so the small rooms and charming old fashioned feel was perfect for us. We'll definitely think about staying here again! Read more
    Genuine Expedia guest review
    Other trip
    Aug 30, 2012
    Michelle
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "Very disappointing!"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Room was extremely small and bedding was extremely old. There was a 2 inch gap underneath the door. We were extremely disappointed in the room.
    Genuine Expedia guest review
    Other trip
    Apr 30, 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Historic but not worth it !!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    it a older historic hotel.,which im.cool.with and knew that going in.but when i.asked the older.heavyset front desk.clerk.for help.his attitude really affected my trip. I had light bulbs out and weather stripping missing under my door (room.104) that i told him.about on my second day that was never taken.care of.He said he would have maintenace look […] at it but that never happened.the maids were nice and the rest of the clerks were fine .ill never go back there with my group. Read more
    Genuine Expedia guest review
    Other trip
    Mar 20, 2012
    Tony
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Don't believe their web site!"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    The room was extremely small. It was filthy and in need of repair. It did not have any amenities such as a hair dryer, iron refrigerator, etc. The first day they cleaned our room, they took our hand towels and never returned them. There was a loud group of people that we finally convinced the managemnent to tone down after two days. The continental […] breakfast looked like it was a day old. When we tried to check in for our flight online, we were told that their computer was down. The entire hotel is in a state of disrepair. It looks nothing like th pictures on their web site. I would not recommend this hotel to anyone. Read more
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    Randy
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "Great location but would not go back"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Room was clean but bed and linens not good quality. Faucet in sink weak flow, didn't get very hot. Fountain in courtyard not kept filled (top of pump almost at surface) and full of leaves, also left unplugged by staff. No way to adjust heat in room, got cool at night.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2012
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Great location, nice, clean hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This place has not gotten the best reviews, but I have no complaints about this hotel. The location was great and we were able to walk everywhere from our hotel. The room was small, but it was clean and comfortable. The hotel had a lot of character and the staff was very friendly. I would definitely recommend this hotel and would stay here again!
    Genuine Expedia guest review
    Other trip
    Nov 12, 2011
    Patrick H
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Checked in and checked right back out"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    Just trust me, this hotel is not worth it! I booked a room for two nights and only stayed for about thirty minutes. I read reviews about the rooms being small but I didn't realize how small the actually were. I've seen cars with more room. We asked for a roll away bed and we got it, but the sheets had mold on them. Before we could get new ones, we were […] offered another room at the hotel St. Pierre and we jumped on it. The service was great but the hotel was horrible. Read more
    Genuine Expedia guest review
    Other trip
    Oct 24, 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "Not impressed"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    Hotel location was great but that was about it. The room and the bed were very small unlike the one they advertise. Room service was inconsistent.
    Genuine Expedia guest review
    Other trip
    Oct 14, 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Andrew Jackson in New Orleans"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The Andrew Jackson is a quaint French Quarter structure. Because of its age, the shortcomings of the air conditioning were not too much of a surprise. The number one disadvantage of the structure for us was the lack of an elevator and being on the second floor. Our entire visit was dampened by the challenge of climbing the stairs with the various infirmities […] of age. Should we stay at this hotel again, it would have to be with the assurance of a first floor room. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    1.0 / 5
    Poor
    "Reception"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The attendant was quite rude, as if we were bothering them during check in. Parking was 5 blocks away.
    Genuine Hotels.com guest review
    1 night trip in May 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Location Location Location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    This place was all about location for me. Beautiful street, one block from Bourbon, surrounded by restaurants and shopping. Remember the age of the building...so it was quite old and a bit weary. The worst part was our bathroom - it was clean but soooo tiny. We're talking small! We also had no temperature control in our room and it was freezing! Also […] - a 'double' meant a double bed. Not 2 double beds...possible I missed that on the reservation but was quite a surprise for my brother and I! Overall - I would stay again - it was only for a night. If it was a longer stay and I was planning to be in the room a lot - it probably wouldn't be my first choice. The hotel receptionist was great and made wonderful restaurant recommendations. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2011
    Missie K
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "I was not pleased with the service"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    I asked for an early check-in as we were arriving via cruise ship early the morning of check-in date. While I understand that this is not guaranteed, the guy at the desk told us they had sold out the night before and so they had to clean rooms. I later found that he assigned us a room directly across the hall from the from desk when we dropped out luggage. […] Which means he knew which room needed to be cleaned right away. Since I was not trying to rent the entire hotel, I simply did not understand why we had to walk the city for 6 hours waiting for our room. When we returned at 2:30, yes 30 minutes prior to check in the room was still not ready. So I was a little disappointed that it took 7 hours to clean one room. And as we checked out the maid cleaned the room behind us in less than 5 minutes. I watched her. I thought the level of customer service was low and consideration for a traveler was just not there at all. That is their business. I would not recommend it. It was not an impressive hotel by any means. Read more
    Genuine Hotels.com guest review
    1 night romance trip in May 2011
    Rob G
    US

    Andrew Jackson Hotel - New Orleans
    2.0 / 5
    Fair
    "The Andrew Jackson French Quarter - not 3 Star"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    I have stayed in old hotels, historic inns before, but this has to be the worse. This is a 2 star hotel. No parking at hotel, and was not listed as such. It stated there was but no hair dryers - so bring your own
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding
    "Our favorite place to stay in New Orleans"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel staff could not have been more friendly and helpful. Any requests or problems we had, such as a very minor glitch with the toilet, were taken care of quickly and effectively. The location on Royal Street was fabulous, only steps from all of the action on Bourbon Street and right around the corner from our favorite late night eatery, the Clover […] Grill. The room was old and somewhat small, but very clean and the bathroom was huge, toiletries supplied were of exceptional quality. And I certainly didn't travel to New Orleans to spend much time in my hotel room. It was a great place to sleep, clean up and relax. Will always stay at the Andrew Jackson when in the Crescent City. Read more
    Genuine Expedia guest review
    Other trip
    Mar 10, 2011
    Keith D.
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding
    "french quarter"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    andrew jackson staff were extremely helpful and wonderful during our mardi gras stay!
    Genuine Hotels.com guest review
    3 night family trip in Mar 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Excellent location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      2.0
    This was a clean, comfortable room in an excellent location well within the French Quarter. Within walking distance of most of the main attractions,restaurants, and transit. Staff at the front desk very helpful, friendly and welcoming. Lovely coffee shop just steps away. Felt safe walking around at night in this area. Disappointed that shower control […] knob came off during our stay there, otherwise, no problems with the room. Would consider staying here again if we returned to New Orleans...:) Read more
    Genuine Expedia guest review
    Other trip
    Mar 6, 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "Excellent location"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Excellent location near French Market and Center of French Quarter. A historical old building interesting, but it will not fill the bill of those looking for efficiency. Not suitable for those with a car, no parking space in the hotel and impossible parking on the streets. Parking is expensive when found $22.00+ Great place for romantics of times gone […] by. WI-FI not available in the patio rooms, breakfast consists of coffee, donuts, small boxes of cereal and milk. Gets you going but not the best. Lots of history and old charm, great for 3 days in the French Quarter. Read more
    Genuine Expedia guest review
    Other trip
    Feb 14, 2011
    Nora K.
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding
    "Don't listen to tripadvisor!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I had a great stay at the Andrew Jackson Hotel. After booking through this site, I looked it up on tripadvisor and regretted booking it right away. There are so many horrible reviews on there! But honestly, I don't know what the people on there are talking about. The location is great, the staff was very friendly and helpful, and the rooms were comfortable […] and clean. Yes, they are small and outdated but that is normal in the French Quarter. I would definitely recommend this hotel! Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Jan 2011
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    3.0 / 5
    Good
    "Great location...rooms not so good"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The Andrew Jackson is conviently located in the French Quarter and close to most sights. There is the charm of the Old B & B style home, but the rooms need major renovation and redecorating. The room was clean and the A/C was cold (A MUST in the south:)) but I have stayed in better places for the same price. The bathroom was TINY with very few amen […] ities. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2010
    Robby W
    US

    Andrew Jackson Hotel - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2010
    A Traveller
    US

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2010
    Lisa S
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Andrew Jackson Hotel - New Orleans
    4.0 / 5
    Excellent
    "old world charm"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We couldn't have asked for a better location. The hotel was perfectly situated for us- central to everything in the french quarters. We were able to walk everywhere. We only stayed for one night and left before the breakfast was available but would definitely come back here. The room was very spacious and the back courtyard is nice and private.
    Genuine Expedia guest review
    Other trip
    Jan 15, 2013
    marian
    CA
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