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  • The Westin Grand Cayman Seven Mile Beach Resort & Spa
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The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach

19.339304, -81.380247
4 stars
PO Box 30620, Seven Mile Beach, Cayman Islands ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $309
available on 05/22/13
Price Match Guarantee
4.0 218 5

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    The Westin Grand Cayman Seven Mile Beach Resort & Spa
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    Landmarks near The Westin Grand Cayman Seven Mile Beach Resort & Spa

    • Governors Square Hotels - Seven Mile Beach 210 yards
    • Cayman Crazy Golfing Mini Golf Hotels - Seven Mile Beach 1400 yards
    • Britannia Golf Course Hotels - Seven Mile Beach 1500 yards
    • North Sound Golf Course Hotels - Seven Mile Beach 1.0 mile
    • Galleria Plaza Hotels - Seven Mile Beach 1.0 mile
    • All landmarks in Seven Mile Beach

    Nearest hotels to The Westin Grand Cayman Seven Mile Beach Resort & Spa

    • Sunshine Suites Resort
      3.5 stars
      330 yards from The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    • The Ritz-Carlton, Grand Cayman
      5.0 stars
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    • Coral Stone Club
      4.0 stars
      580 yards from The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    • AVALON CONDOMINIUMS
      4.0 stars
      780 yards from The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    • Caribbean Club
      5.0 stars
      1000 yards from The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach

    Top Hotels in Seven Mile Beach

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    Overview of The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach

    Prime Location on World Famous Seven Mile BeachStr
    A Water Enthusiasts Dream
    Enjoy direct and easy access to crystal clear waters, unforgettable sunsets and amazing underwater sites when exploring Governor’s Reef, located just off the beachfront of the hotel.

    Lounge or Play in the Sun
    Enjoy snorkeling, diving, seabobs and a variety of water sports and activities. Relax by the largest freshwater pool in Grand Cayman, complete with swim up bar.

    A refreshing escape
    Private balconies enable guests to bask in the warmth of the year-round sun. Each room has a granite bathroom and our signature Heavenly Bed®, perfect for relaxation.

    Image of The Westin Grand Cayman Seven Mile Beach Resort & Spa, Seven Mile Beach
    4.0 out of 5 Excellent (218 reviews)
    (Neighborhood average 3.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The grounds of the hotel are gorgeous, and the rooms are very well maintained. I would definitely come back. by Jody s  from Madison WI on 04/30/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $309
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Ocean Pool view

    Partial Ocean View

    Islandview - 2 Doubles

    Ocean Pool view - 2 Doubles

    Partial Ocean View- 2 Doubles

    Islandview

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Caters to couples
    • Caters to families
    • Resort fee charged at hotel/condo
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Ballroom(s)
    • Beach/pool umbrellas
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Poolside bar
    • Smoke-free property
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Swim-up bar
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Beach bar
      • Beach cabanas (surcharge)
      • Beach sun loungers
      • Beach towels
      • Computer station
      • Luggage storage
      • Meeting facilities size (feet) - 60278
      • Meeting facilities size (meters) - 5600
      • Number of coffee shops/cafes - 2
      • Number of floors - 5
      • Number of meeting/conference rooms - 7
      • Supervised childcare/activities (free)
      • Total number of rooms - 343
      • Tours/ticket assistance
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Ceiling fan
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Hair dryer
      • iPod docking station
      • LCD TV
      • Pillowtop mattress
      • Private bathroom
      • Refrigerator
      • Satellite TV service
      • Signature bedding
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Breakfast available (surcharge)
      • Children's club
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Express check-out
      • Free parking
      • Full-service health spa
      • Health club
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Casa Havana - The island’s premier AAA Four Diamond restaurant offers Contemporary Caribbean/Cuban fine dining, a 330-selection wine list. Terrace seating also available. Choices such as foie gras flamed in Cuban rum; vanilla roasted scallops, honey-cumin smoked Muscovy duck, Cuban-spiced ahi; steaks. Dinner only. Be sure to check on timing and availability for one of their monthly wine dinners. Ferdinand's Caribbean Café - Informal air-conditioned dining room and outside seating on ocean-view deck. Sponged-orange walls, boldly colored local paintings. Choices such as West Indies guava glazed ribs, Cuban pork tenderloin, coconut rum glazed shrimp, grilled swordfish tostada salad, Asian duck rolls, and local crab cakes. Buffet and à la carte breakfast, lunch, dinner. Champagne Sunday brunch.Casa Havana Lounge - Cocktails, beer, wine, and tropical drinks. Open from late morning until early afternoon, and from early evening until late evening.The Courtyard Café - Adjacent to beach. Outside seating at umbrella tables. Sandwiches, salads, and appetizers. Open from late morning until early evening.Grand Lobby Bar - Sandwiches, salads, appetizers, Ports, cognacs, and coffee drinks. Pianist Monday–Saturday. Open from morning until late night.
    The Beach Bar - Sandwiches, salads, appetizers, and tropical drinks. Open from mid-morning until early evening.
    Room service - Available 24 hours a day.

    Recreation

    Our location on Seven Mile Beach offers wide open spaces for sunning and splashing. Known as one of the best resort beach areas on Cayman Island, you'll find a water-sports center for snorkeling and scuba diving gear, kayaks, paddleboats and personal watercraft rentals. The center also books submarine trips, snorkeling and scuba-diving excursions, fishing charters, sunset and dinner sailing cruises, banana-boat rides, waterskiing, and parasailing (surcharges). Scuba-diving lessons (surcharge) are also available. An 18-hole golf course, Links at Safehaven, is across the street from The Westin.The recreational activities listed below are available either on site at The Westin Casuarina Resort & Spa, or near the resort in the vicinity of Grand Cayman's Seven Mile Beach district; fees may apply.


    • Bicycle rentals nearby
    • Bird watching nearby
    • Boating nearby
    • Bowling alley nearby
    • Fishing nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking on site
    • Parasailing on site
    • Personal motorized watercraft on site
    • Running track/path nearby
    • Sailing nearby
    • Scuba diving on site
    • Snorkeling on site
    • Sports center on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Windsurfing on site

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 35.00 per accommodation, per night (effective 8 January 2013)

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Pool access
    • Spa access (may be limited)
    • Spa tub access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • In-room bottled water
    • Concierge/valet service
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for high-speed Internet (wired) in business center: USD 15 (for 1 minutes, rates may vary)
    • Rollaway bed fee: USD 15.48 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Seven Mile Beach, Cayman Islands
      of
    19.339304, -81.380247
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    Area map

    A short guide to Seven Mile Beach

    Considered one of the world’s loveliest beaches, Seven Mile Beach is on Grand Cayman’s West End. A popular spot is Cemetery Beach, the northernmost part of Seven Mile Beach, which is a beautiful spot with snorkeling right off shore.

    see all hotels in Seven Mile Beach

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Governors Square - 200 yards

    0.50 - 1.0 mi

    • Cayman Crazy Golfing Mini Golf - 1400 yards
    • Britannia Golf Course - 1500 yards

    1.0 - 3.0 mi

    • North Sound Golf Course - 1.0 mile
    • Galleria Plaza - 1.0 mile
    • Camana Bay Shopping Center - 1.2 miles
    • Camana Bay - 1.2 miles
    • Downtown Seven Mile Beach - 1.5 miles
    • National Gallery of the Cayman Islands - 1.6 miles
    • Cemetery Beach - 2.1 miles

    3.0+ mi

    • George Town Owen Roberts Intl. Airport (GCM) - 3.3 miles
    All hotels in Seven Mile Beach, Cayman Islands
    Reviews
    • All (218)
    • Business (8)
    • Romance (16)
    • Family (13)
    • Friends (1)
    • Other (180)
    4.0 / 5
    Excellent

    Score breakdown (from 218 reviews)

    • 5.0
      (70)
    • 4.0
      (93)
    • 3.0
      (38)
    • 2.0
      (12)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.1
    • Comfort
      4.0
    • Condition
      3.7

    Reviews: Overall

    • <Previous
    • Page 1 of 5
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    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "3 Star Hotel, 4 Star Location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    The rooms were average at best, in very shoddy shape. We paid extra for the ocean view, I'm not sure that it was worth it as the rooms were very run down and outdated. The sheets on the bed were stained, we called to ask for them to be changed and they were immediately. . The shower drain was stopped up, so we showered in about 3 inches of water, the […] light in our room did not work either. That being said, everyone at the resort was extremely courteous and helpful, the beach and pool were beautiful. And the proximity to food and shopping was good. I probably wouldn't stay here again, unless I found an extremely good deal on price. We had dinner at the Ritz and the grounds were absolutely beautiful, but we did not see any rooms. Read more
    Genuine Hotels.com guest review
    4 night romance trip in May 2013
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Beautiful Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The grounds of the hotel are gorgeous, and the rooms are very well maintained. I would definitely come back.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Jody s
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    1.0 / 5
    Poor
    "Beware if you dislike crowds & no pool chairs"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    I have to be honest....I read the reviews and was already nervous about choosing this hotel, but figured possibly the Westin had cleaned up their act. But, I was wrong. The one thing I can say to their advantage is it was Spring Break, so the amount of people everywhere was inevitable. However, they lacked the ability to handle these crowds. They were […] constantly out of towels, out of pool chairs and did not contain the tons of kids that took the pool over and were jumping off the bridge into the pool (nearby sign clearly stated to not do this but they didn't care) & hanging out by the pool bar. There were almost no adults in the pool because it was anything but relaxing. The staff was quite rude unfortunately. The concierge desk was a joke. Twice we asked for directions to well known restaurants and they admitted they had no clue how to explain how to get there. There were only a handful of umbrella'd beach chairs available and always taken. I finally went down to the beach @ 7:15am to claim one and found already that all beach chairs with umbrella's and every single pool chair had towels or items on them to show they were claimed. Another frustrated guest told me she was told if you bribe the beach staff the night before, they'd hold one for you. Wow, that's classy. If you are looking for peace and quiet, this is NOT the hotel for you. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Wendy
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    10 night trip in Mar 2013
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "second Westin visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The stay was lovely, the front desk, housekeeping and concierge help was exceptional but the restaurants were not satisfactory. At both Havana and Ferdinand's the staff was untrained, very slow to respond. Havana portions, especially considering cost, were a joke. On the other hand, the outside food service was very good. There was a shortage of beach […] umbrellas for shade and guests did not seem to honor the rule to not reserve unoccupied seats at the pool for more than two hours. One of the hot tubs had underage and unsupervised children in them on more than one occasion. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    F.Trott
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Feb 23, 2013
    Puck
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "go for the beach"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    they have the best beach in the area. plenty of room.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa for your recent stay in the Caribbean. Our resort is located right on the world famous Seven Mile Beach with its pure white sand, crystal clear water and abundant of marine life. We are thrilled you enjoyed your visit and hope that you will return soon.
    Other trip
    Jan 16, 2013
    scott
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Poor performance."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    My boyfriend and I booked this hotel through Expedia -- and by the way -- we saved maybe 10% overall. The rooms were still extremely pricey. I was expecting a proper resort with comfortable rooms, amazing restaurants and quality activities. First, our FIRST room was dismal. The art work was missing from the walls, the AC didn't work, the TV broke after […] the first night and one of the bedside lamps was broken and could only be turned off by pulling the plug out from the wall. We could have lived with everything else, but the AC was really an issue. After first being told there was nothing they could do, one of the staff members said we could sleep for one night in another room and leave it in the morning, because ANOTHER party was going to staying there! WHAT? After spending a restless night sweating, we went back to them and were told we could move into another room and the new morning staff pretended as if we had not been brushed off the night before. The new room was better only in that it had a working AC. We found out after moving in that the sink leaked and the toilet was clearly clogged. Overall I got the impression that they staff and management felt like we bought the "cheap seats" and should therefore be treated as that: unimportant customers. I was pretty upset by the whole experience. At least the pool was nice. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa It is disappointing to learn when a guest leaves our resort feeling that they did not have their expectations met. We are truly sorry for the inconvenience you encountered with regard to the air conditioning in the first room as well as the issues you discovered in the bathroom after being relocated. Each and every one of our guests and their experience is important to us so we sincerely regret if at any time you felt this was not the case. Thank you for sharing your story with us, we hope that you will give us another try in the future.
    Other trip
    Jan 4, 2013
    Alexandra
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    2.0 / 5
    Fair
    "Umbrella Fight!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Located on a fabulous beach, the overall quality was lacking! The staff was either unwilling or unable to provide the services expected. The worst was the outdoor staff setting up umbrellas that appear to be taken but for a tip (or request & tip from the previous day) they would allow you to use the "free umbrellas". As an early riser, I was able to […] get an umbrella about 6:30, and by 7 watch the bewildered people wonder at what time they had to get out to secure an umbrella. Many of these people with children or elderly parents. Many did not think to ask the staff because the umbrellas appeared to be taken with towels & an old magazine. We informed management & also as many guests as possible. We chose this hotel in part for our young adults, thinking that there would be social life. At night, many young adults sat around the lobby bored, using the free internet to watch movies, etc. There were no organized activities such as volleyball or dance music or bar with fun music. Our kids (17-21) went down the road to find fun. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We sincerely regret that your stay with us did not meet your expectations. As you mentioned, there are umbrellas available to our guests to use on the beach which are offered on a first come basis. Additionally guests may opt to rent a Cabana for the day or enjoy the shade provided by the casuarina trees. We would like to take a moment to let you know about some of the programs available at our resort. We offer many activities such as beach yoga, yoga aquatics, stand up paddle board yoga, volley ball clinics, and stand up paddle board clinics. For our guests’ evening entertainment, our lobby has live entertainment from 8pm to 11pm Wednesday through Saturday plus live music 6 days a week during sunset on the beach from 5pm to 7:30pm. Information regarding our programs is displayed for your perusal in the lobby as well as in the morning newsletter. We apologize that you and your children were not aware of the opportunities at the Westin Grand Cayman Seven Mile Beach Resort & Spa and hope that you will return again to explore all the fun.
    Other trip
    Dec 30, 2012
    Jennifer
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Best beachfront"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our family stayed at the Westin Dec15th thru the 22nd. We had an amazing time. Great staff, great pool and best of all the beachfront!! Will definitely stay there again.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We are thrilled that your recent stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa was enjoyed so much! Thank you for your gracious praise for our staff and our location. We hope your return visit will be soon as it would be our pleasure to welcome you back.
    Other trip
    Dec 29, 2012
    graciegirl
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Nice family hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice pool with small "waterfall" which our little ones (2 and 3.5 years) liked most. Awesome beach. Partial oceanview was not possible with our room on the first floor but we had direct access to the pool which was also very convinient with our little ones. A very good diving base is directly connected to the hotel. A small shopping area is on […] the other side of the road. Grocery shops are in 5 or 10 min walking distance. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa At The Westin Grand Cayman Seven Mile Beach Resort & Spa, we love learning about our guest’s experiences. Thank you so much for sharing your family’s impressions with us; we are delighted everyone had so much fun. Please visit us again soon as it would be our pleasure to welcome you back.
    Other trip
    Dec 28, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "You can't go wrong!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We have been to Seven Mile Beach nine times of which we have stayed at The Westin seven of those trips. The Westin has never looked better! The new decor is beautiful but what makes The Westin especially nice during this trip is the staff. Everyone working from the hotel check-in to the door attendants was smiling, friendly and helpful. After touring […] The Ritz I would much rather stay at the Westin. No question! Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you for your continued loyalty to The Westin Grand Cayman Seven Mile Beach Resort & Spa. We are glad that our recent renovations and upgrades are appreciated and that we could once again provide you with the exceptional service you have to expect from us. On your next trip to the Cayman Islands we hope that you will allow us the pleasure of welcoming you back again.
    Other trip
    Dec 28, 2012
    Julie
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Westin-Supurb hotel on the best part of 7-mi beach"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel on the best part of Seven Mile Beach (way better than the beach at the Marriott FYI). It's not next door to the Governor's House for nothing. Pool has mostly shade due to trees but there's plenty of sun to be found on the vast beach. Poolside service was hit-or-miss but 'Rosa' was just outstanding!! Excellent water sports choices next […] door at Red Sail. Overall a superb hotel experiece in Grand Cayman! Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa The Westin Grand Cayman Seven Mile Beach Resort & Spa is as you mentioned, located on the famed Seven Mile Beach with its white sand and crystal clear water. It’s the perfect spot for taking in sun and enjoying the many water sport activities available such as snorkeling. Thank you for your praise for our staff member; we will be sure to pass along your comments to her. Please come back and visit us again soon.
    Other trip
    Dec 27, 2012
    LP
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Exceeded Expectations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The three things that stood out were, hospitality, cleanliness and good food. My expectations were exceeded for a mid range property. It's no Ritz but everything is clean and orderly, the food was outstanding and the staff were all exceptional.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa How wonderful it is that we were able to exceed your expectations during your recent visit to The Westin Grand Cayman Seven Mile Beach Resort & Spa. Our staff members are always happy to help our guests and anticipate their needs to create the best possible stay experience. Thank you for your lovely comments; please come back and visit us again soon.
    Other trip
    Dec 27, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "paradise in the caymans"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall a good experience. Found the concierge not very knowledgeable about what island activities and not as helpful as we would have liked, the rest of the staff was very helpful and pleasant.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We are very happy that you enjoyed your stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We apologize that you were not able to obtain all the information you would have liked at the concierge desk and hope that any inconvenience was minimal. Thank you for all your feedback; we hope that you will allow us the pleasure of welcoming you back again soon.
    Other trip
    Dec 21, 2012
    sjc
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Fun time!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    A little old, but they're renovating and the views make up for everything! Overall, we had an amazing experience! Beware of the $20 a day service fees, though!
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa The Westin Grand Cayman Seven Mile Beach Resort & Spa is located on one of the most beautiful beaches anywhere, Seven Mile Beach. We all feel very fortunate to be able to look out upon the beauty of Grand Cayman each day and to share its splendor with our guests. The resort fee you mentioned includes many services and amenities to enhance our guest’s experiences such as the unlimited use of the Hibiscus Spa sauna, Jacuzzi and steam facilities. We’re thrilled that you had an amazing time while staying with us and we hope that we can welcome you back again soon.
    Other trip
    Dec 18, 2012
    J.B.E.
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "grand cayman"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    trip was amazing. very beautiful island and there are many things to do if laying on the beach everyday does not interest you. only complaint is dinning can be very expensive.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa It’s splendid that you enjoyed your trip to the Cayman Islands so much. Although many people enjoy spending time on Seven Mile Beach, you’re correct in saying that there is a many other things to do in the area and our knowledgeable team is always happy to make suggestions. We hope that you will return soon to The Westin Grand Cayman Seven Mile Beach Resort & Spa as it would be our pleasure to welcome you back.
    Other trip
    Dec 10, 2012
    Blair
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Second trip to GC and loved it even more !"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This was our second trip to Grand Cayman. Four years ago for our 25th anniversary we splurged and stayed at the Ritz-Ocean view, higher floor. I have to say we were just as happy at the Westin and actually liked it a little more. We liked how much easier it was to get to the beach, with it being smaller than the Ritz, and how the beach was much bigger, […] and the chairs weren't lined up so close together. The prices were better too, and we still had good choices for meals. Everything we needed was at the hotel, and we still ate across the street at Eats for breakfast a couple days, although the Westin had a great breakfast buffet we also enjoyed. Lunches at hotel very good too.We rented a car, and saved a lot of money on cab fees. Knew our way around from last time, so driving not a big deal. Ate dinner at Hemingways (pretty good), Abacus (favorite meal-Jason our waiter excellent), Deckers (good), and Calypso Grill-Morgans Harbor for lunch. Walked around Camana Bay at night. A must see, really fun place all lit up for Christmas with shops, restaurants, movie theater, book store, cupcake store etc. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We were thrilled to welcome you back to the area and to be able to provide you with the comfort and service to make your stay so enjoyable. Your many suggestions are appreciated as we are sure that others will find them quite helpful when visiting area. Please come back and see us again soon at The Westin Grand Cayman Seven Mile Beach Resort & Spa.
    Other trip
    Dec 10, 2012
    Carrie
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Happy hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved It. Everything superb great people location s nd service
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa It is wonderful that your stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa was such a terrific experience. We are thrilled that we could provide you with the level of service and a great location to create many delightful memories. Please visit us again soon as it would be our pleasure to welcome you back.
    Other trip
    Dec 6, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    1.0 / 5
    Poor
    "Try to pass on this one if you can."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    The rooms were small and outdated. The bathrooms were very small and the shower even smaller. The bathroom smelled (like sewer) and the drains did not drain water. No HD tv and after a week, could not wait to leave. The pool area was great, but that's it.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa It’s truly disappointing that your accommodations were not as anticipated but your feedback is greatly appreciated. We always encourage our guests to share any concerns at the time of their stay so that we may promptly address them and create the best possible experience; we are truly sorry that we did not have the opportunity to do this for you. Thank you for taking the time to share your story and for your compliment on our pool. We hope that you will give us another try in the future.
    Other trip
    Nov 28, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "nice location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel just finishing renovation. Accommodations were good. Lobby needs music and someone playing their piano occasionally. Beach is great, you can snorkel just off the beach on a reef full of fish. Bring your own equipment. Water activities and food are expensive. Overall pretty good, highlight is beach and clear waters. Eat lunch at Royal Palms and […] Tiki Beach, dinner at Luca. Read more
    Genuine Hotels.com guest review
    6 night trip in Nov 2012
    RG
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Birthday and anniversary celebration with friends!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This vacation was great. Hotel, staff and food were excellent.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa A birthday, an anniversary and the Cayman Island sounds like the perfect recipe for a fantastic time. We are delighted you and your friends chose the Westin Grand Cayman Seven Mile Beach Resort & Spa for your celebratory trip. Thank you so much for your review and many compliments. We hope that you will return soon to enjoy another great vacation.
    Other trip
    Nov 13, 2012
    Tara
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night family trip in Nov 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    2.0 / 5
    Fair
    "Surprise surprise"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Hotel is undergoing renovations and hotels.com did not make any mention of this. Therefore, hallways are closed and elevators from the opposite side of my room had to be taken. Dust is all over the place from sanding, elevators are dirty etc. The TV stopped working, the safe did not work and the shower tub was clogged. The location is good for tourists […] but not for business, the beach is excellent and the gym is ok. Besides these positive points my stay was unpleasant to say the least. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Awesome Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great! Being right on 7 Mile Beach did help. We would not hesitate a second to go back to the Westin, if we go back to Grand Cayman. The beach was awesome, the pool was awesome, the Hotel was awesome, and our room was awesome. It was close to every place we wanted to see. Our overall stay was a 10+!
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2012
    Alan & Cheryl
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "7 Mile Beach Westin renovations"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Beware, Westin is doing renovations on all 3 lower floors still so it is a bit noisy and the fresh paint smell in our fourth floor room was a bit obnoxious also. Hotel was unapologetic.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We deeply regret any inconveniences associated with the ongoing renovations; our team members are working hard to minimize any impact to our guests. Thank you for acknowledging our staff's friendly demeanor, we greatly appreciate it. We hope that once the remodeling is completed, you will allow us to welcome you back again to see all the wonderful upgrades.
    Other trip
    Oct 13, 2012
    Kathie
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Disappointing for a Westin property"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    upscale restaurant closed.. available restaurant limited menu fittness center closed... small temporary room with a few machines Entrance closed roof leaking during rainstorm No cocktail lounge.. small bar in lobby hotel undergoing renovation limited television.. no premium channels or pay per view no service bar in room
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We are truly sorry that your recent visit was not as you had anticipated and we regret any inconveniences you experienced as a result of the current renovations. Although our resort's guest rooms and public space areas are in the process of being upgraded, we are working hard to minimize any impacts to our guests. We hope that you will return once the work is completed to experience our new look and all the wonderful changes. Thank you for taking the time to post your review.
    Other trip
    Sep 22, 2012
    Randy
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Great hotel location on Seven Mile Beach"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    My sister and I picked this hotel because of it's location on Seven Mile Beach. After walking up & down the beach, the Westin is the place to stay for the value I expected. The only two issues I had with the hotel is that our reservation didn't show up in their system when we arrived, but they quickly resolved it. The other issue was that the battery […] on our room door lock evidently was bad after having the card key reset about 3 times and waited about 30 minutes for someone to fix it. Other than that, the food was good, although expensive, and we loved the pool and the beach. The next time I go to the Cayman Islands, I will definitely stay here again. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We are so happy that your Cayman Island adventure was spent at the Westin Casuarina Resort & Spa, Grand Cayman. Please accept our apologies for the inconvenience you experienced with regard to the reservation and door lock, your patience and understanding was greatly appreciated. We're delighted that despite a couple small issues, your overall all stay was enjoyable and you will be back again. We look forward to your next visit and we hope it's soon.
    Other trip
    Sep 17, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Good location, dated hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Location - great (on the beach, close to Camana Bay and numerous restaurants, 15 minutes from Georgetown/Airport) / Hotel - dated and old (currently under renovation, so may be things will improve. The renovation did create some noise though, but it wasn't a big deal in our room) / Service - bad start, but then okay (we were allotted a "partial ocean […] view" room even though we paid for "ocean front" view. took us 45 minutes to sort this out as they kept allotting us the same type of room. Finally one of the agents named "Hadi" realized what was going on and helped us sort it out. For anyone who's booking, ~60% of their rooms are "partial ocean-front" so be prepared when you book/arrive) / Food - hotel food was decent and fairly priced, but there are lots of options nearby so I'd recommend venturing out / Sports etc - red tail sports located near hotel offers numerous offerings. We did their sting ray tour and it was great. There is a "Captain Marvin" tour office in front of the hotel which is another option (and somewhat cheaper) Read more
    Genuine Hotels.com guest review
    7 night romance trip in Sep 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Great Beach.. Hotel need some work."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel need a complete renovation. The staff was very friendly and helpful. Our room was an Deluxe Ocean Front which was very close to the beach but looked old and tired. The food at Ferdinands was very good. Casa Havana was closed because is going thru renovations. Overall our experience was good but I would like to see a total face lift of the […] hotel before I go back. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you for your review of the Westin Casuarina Resort & Spa, Grand Cayman! We're so happy you enjoyed your stay including the beach and food at Ferdinand's. We appreciate your comments about the resort and would like to let you know that we are currently undergoing full room and public space renovations. There will be many exciting changes that are scheduled to be completed this fall and we would love to welcome you back again to experience them all!
    Other trip
    Sep 11, 2012
    Zayden
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Great location; lots of room for improvement."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I have stayed at the Westin numerous times over the last 13 years. While the room was comfortable and well-kept, it was disappointing to have reserved a guaranteed ocean front room and receive a room that while technically I could see the ocean from the deck I saw the wall of the governor's residence when looking directly out the sliding glass doors. The […] hotel is in need of a reasonable amount of renovation work, which is planned. I was aware of this prior to reserving a room but still found the hotel to be a bit tired. It was very inconvenient to have access to the hotel only through side and rear entrances due to construction in the front parking/drop-off area. One last bit of constructive criticism relates to the internet connectivity. $15 per day is off-putting. I instead made the trek to the lobby to use the free wifi. Desk and concierge staff were courteous but not overly friendly or engaging. Having stayed at three other hotels on Seven Mile Beach over the last 5 years my feeling is the Westin's best selling point is its location. That said, for comparable pricing I have stayed elsewhere on Seven Mile Beach for more attractive rates and an easier/more pleasant guest experience. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We regret that your accommodations did not meet your expectations in terms of the view but your feedback is greatly appreciated. As you made mention to, we are currently undergoing renovations at the hotel and we apologize for any inconvenience you may have experienced as a result of the construction. Our guest rooms and public space areas are in the process of full renovations which will bring about many exciting changes. We hope that once the work is completed you will give us another try as we would love to welcome you back.
    Other trip
    Sep 8, 2012
    Gary
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    Rachael
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Great location, hotels need some remodeling!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel´s location couldn´t be any better! Right in the middle of the Seven Mile Beach front. However, remodeling is a must!!!
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa The Westin Casuarina Resort & Spa, Grand Cayman is situated on one of the most beautiful beaches anywhere, Seven Mile Beach. We're delighted you enjoyed your stay at our beach location. Our hotel is currently undergoing full room and public space area renovations which will bring with it many wonderful upgrades that our guests are going to love. We hope that you will return soon to experience the great changes coming our way.
    Other trip
    Sep 4, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "Great vacation"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Beach was awesome! They were remodeling the hotel, so we probably didn't see it at its best.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you for choosing the Westin Casuarina Resort & Spa, Grand Cayman and sharing your impressions with us. We are elated that you enjoyed your stay so much and our location on Seven Mile Beach. Our guest rooms and public space areas are, as you mentioned, currently in the process of being remodeled and we are all anxious for their completion so that we can share the many exciting changes with our guests. Please visit us again as it would be our pleasure to welcome you back.
    Other trip
    Sep 4, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Good choice"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This large hotel is well-maintained and in a good location. Our room was comfortable and the staff was friendly and helpful. The pool area is beautiful and it has a great beachfront location. Just about any ammenity you'd need is available within the hotel and anything else is nearby. We would definitely stay there again.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We're delighted that you felt the Westin Casuarina Resort & Spa, Grand Cayman was a good choice for your vacation and that we could provide you with just about everything you could need while staying with us. Exceptional guest service is our ultimate goal and top priority to ensure our guests enjoy the time at the resort. We hope that you will allow us the pleasure of welcoming you back the next time you are visiting the island.
    Other trip
    Sep 4, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    2.0 / 5
    Fair
    "Bad experience"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel service and staff were very poor, the light and all electricity went off for a whole day, the hotel didn't have a back up generator and people were getting sick from the excessive heat. We had to switch hotels and stayed at Mariott which was a pleasant experience and were able to save the trip
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa It is disappointing to learn that you were less than satisfied with your recent stay. We are truly sorry that the resort experienced a power outage while you were here and it is unfortunate that we were unable to get the service back in time to make your stay more favorable. We hope that you will give us another try in the future.
    Other trip
    Aug 25, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Beautiful for a perfect vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best hotel we have ever stayed at! The hotel was clean, staff was very friendly - some of the nices people!!! The location was great - we were centered around many activities so we didn't have to travel far. I would recommend this hotel!
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you very much for your review and recommendation of the Westin Casuarina Resort & Spa, Grand Cayman. We're overjoyed to be thought of as the best hotel you have ever stayed at and that you were happy with our location as well as our staff members. The next time you are on the island, we would love to be able to welcome you back again!
    Other trip
    Aug 23, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Bumpy start, Excellent finish."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We booked through Hotels.com and paid for an "oceanview" room which was supposed to be full ocean view. When we arrived, it was ground floor in back of the pool, behind the bar and towel stand. Not much ocean to see from there. We talked to the front desk and Rashid (hope I've spelled this right) was amazing. Couldn't give us full ocean view, but moved […] us to the third floor on the north side of the building where we saw a sliver of ocean our first two days. He continued to work with us, and although it took two of our four days we were there, for our third night he got us moved to the second floor next to the watersports shop, right ON the beach with full ocean view. Probably one of the most sought after locations at the entire hotel, and I'm sure well above our pay grade. We totally enjoyed our last two days and nights in this room thanks to Rashid at the front desk. Nothing like roomservice dinner on your private deck looking directly at and listening to the ocean. THANK YOU Rashid!! We will come back. Read more
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    Doug
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    2nd Time visiting the Westin.... Awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Short, sweet and to the point! Thank you so much for your review. We're elated your second visit to the Westin Casuarina Resort & Spa, Grand Cayman was, in your words, awesome! Please come back again soon.
    Other trip
    Aug 18, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "great time!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall, the hotel was very nice. Our room was clean, comfortable, and up to date. Most of the staff was very nice, but the pool/ beach servers could be a little nicer. The only negative during our stay was the front entry was closed for remodeling which made us have to exit by the side doors. Travelers tip; take the local bus instead of the taxi. […] It's $ 2.50 per person vs $20 to $30 each way for a taxi. They are NOT available to or from the airport, but you can take them almost anywhere else on Grand Cayman! Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Learning that you had a great time on your vacation while staying at the Westin Casuarina Resort & Spa, Grand Cayman makes us very happy. We're delighted we could provide you with the accommodations and service that contributed to your overall experience. Please accept our apologies for any inconvenience with regard to the front entryway. The staff is working hard to minimize any impacts to our guests as renovations get underway. Please visit us again as it would be our pleasure to welcome you back.
    Other trip
    Aug 18, 2012
    Don
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Perfect long weekend"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    My wife and I booked this vacation to relax and spent some quality time together. There are many great things to see and places to visit on Grand Cayman but our goal was to lounge and enjoy the hotel. This Hotel is in a perfect location on Seven Mile Beach. We booked an ocean front room and the views were excellent. The Hotel is in need of an update […] which has already begun, but even now it is a beautiful property and sized perfectly to meet guests needs without being "too big" as some other mega resorts have become. The staff was great to a person. The Cayman Islands can be expensive. But this resort gives good quality for your money. My wife and I had the pleasure of dining at Casa Havana one evening. We were impressed with the quality of the food and the staff. Expensive yes, but a wonderful experience for a couple. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We are delighted that you and your wife could enjoy a relaxing weekend together while taking in the breathtaking views of Seven Mile Beach. It was our pleasure to be able to provide you the weekend experience you were looking for. We hope that you will visit Westin Casuarina Resort & Spa, Grand Cayman again soon as it would be our pleasure to welcome you back.
    Other trip
    Aug 18, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    2.0 / 5
    Fair
    "Nice location, tired hotel!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel location and facade were very nice but the lobby and rooms were well beyond updating. The pool area was also in a sad state of disrepair.
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We appreciate the opportunity you've given us in announcing our planned renovations of guest rooms and public spaces at the resort. Full renovations will bring about many exciting upgrades that we are anxious to share with our guests. We hope that you will visit us again soon to see our new look. Thank you for your review.
    Other trip
    Aug 14, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "westin saga"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The representatives at concierge and the bell hops/front door men were extremely friendly, helpful, and professional. The persons at the front desk/check in counter including the shift manager were also very helpful and sensitive to our concerns. Although the staff identified above were great it must also be noted that other persons employed at the […] hotel did not perform their duties as they ought too. For example, upon returning to our room on one occasion dirty linen were left on the floor, the bathroom was not cleaned, the floor was not vacuumed, and there were not any replacement of toiletries and towels. Eventually, another cleaner had to come and clean our room who was very courteous and efficient. Another example, was while having breakfast one morning at the hotel the waitress in our section had only initially taken our drink order. She then went to every table asking if they needed anything else and never returned to our table. As a consequence we had to ask another waitress for assistance. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Although you have expressed an appreciation for our close proximity to the airport, our location on Seven Mile Beach and most of our staff; we couldn't help be disappointed that your stay with us wasn't one hundred percent satisfactory. Please accept our apologies for the level of service you experienced with regard to the initial cleaning of your room and the server at breakfast. We will pass along your comments to our management team. We hope that you will allow us the pleasure of welcoming you back again the next time you are visiting Grand Cayman. Thank you for your review.
    Other trip
    Aug 12, 2012
    A Traveller
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    4.0 / 5
    Excellent
    "Location, location, location!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    My family just spent a week at the Westin and we loved the pool area, the beach, and the general location of this resort. It is close to many restaurants that are within walking distance. There are an on-site rentals available of jet-skis, paddle boards, sail boats, etc. all through Red Sail Company. You can also book dive/snorkle trips and a trip to […] Stingray City to swim with stingrays out in the ocean...very fun! The resort itself is in need of an update which they are planning to do soon (design boards in the lobby of what it will look like). Food out by the pool was good and the Soliel Cafe in the hall off the lobby was a great place to grab coffee and danish. Food is expensive everywhere and the Cayman Island dollars (CI$) can fool you into thinking something is reasonably priced. Make sure you convert to US $ so you are not shocked by your bill. All in all, we enjoyed our stay very much and can't wait to go back to Grand Cayman! Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We feel very fortunate to be situated on the portion of Seven Mile Beach that we are on. The resort's location is as you mention close to so many of the must see sights of Grand Cayman and we do have Red Sail water sports right on the property offering guests a variety of activities to suit every member of the family. We're glad you noticed the design boards in the lobby which showcase the exciting changes coming to the Westin Casuarina Resort & Spa, Grand Cayman! Our guest rooms and public space areas will be undergoing renovations and bring with it a lot of wonderful upgrades that we are all looking forward to. Please come back and see us again soon as it would be our pleasure to welcome you back!
    Other trip
    Aug 10, 2012
    Gail
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    2.0 / 5
    Fair
    "Better choices in Grand Cayman."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    This hotel is aging and shows a lot of wear and tear. It is in a good location on Seven Mile Beach however. The hotel room floor was damp when we checked in and I saw a maid using a wet string type mop cleaning out another room so maybe that explains it. The whole hotel has an old, wet smell if that makes sense. They are in the process of renovations […] however as of August, 2012 so perhaps things will get better. We did not find the staff to be very accommodating and I would say overall that our stay was disappointing. We asked for an upper floor when we booked and were given a room on the 2nd floor. We checked back several times but were never allowed to change rooms. Additionally, we asked for some coffee in the room and extra towels two separate times but they never brought those items. Also, we asked for a late check out on our last day and they would only give us an extra 30 minutes in the room and then knocked on the door 3 times. Interestingly, someone knocked and asked if we needed coffee as we were packing to leave. (Yes, we did need it three days ago but I just politely declined.) All in all the hotel was a disappointment because of its condition and because of the staff. For these reasons I could not recommend it. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa We deeply regret your recent experience at our resort did not live up to your expectations. Although we do try to accommodate our guests' requests, there are times that we just not able to do so; we're sorry. Thank you for mentioning the renovations that are beginning at our resort. We will be undergoing full room and public space renovations which will bring about many wonderful upgrades and changes that we are all anxious to share with our guests. We hope that you will give us another try after their completion.
    Other trip
    Aug 8, 2012
    C. M.
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    3.0 / 5
    Good
    "mixed results for renting two rooms"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Great location, lots of water sports options. Beach service for drinks and food was excellent. Plenty of easy parking for rental car. Rooms were okay. Could not get into second room untill 4:45 PM, although check in time was listed as 3:00 PM.Rented two seperate rooms for the family, had to be switched from one room due to plumbing problems, it also […] had a plumbing problem, a dead phone and one broken lamp. The second room had a strong smoking odor, and it was a non smoking room, housekeeping acknoldged the strong smoke smell and sprayed air freshner, only slightly better. Had trouble with pool bartender keeping a extra $15.00 of a coupon, had to go to front desk for help since bartender had bad attitude to get $15.00 coupon back. Fosters grocery store was less than 1/2 mile a way, which was nice. Read more
    Genuine Expedia guest review
    Response by The Westin Grand Cayman Seven Mile Beach Resort & Spa Thank you for sharing your experience with us here. We're glad that during your stay at Westin Casuarina Resort & Spa you enjoyed our fabulous location on Seven Mile Beach and the availability of a multitude of water sports. We are terribly sorry that there were a few bumps in the road during your stay. Although infrequent, there are times in which check in may be delayed but we greatly appreciate your understanding in this matter. Please know that our management team is always available to our guests should a matter require their attention. We hope that the next time you are visiting Grand Cayman, you will allow us the pleasure of welcoming you back.
    Other trip
    Aug 7, 2012
    Larry
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "The Westin is Lovely"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was so nervous about this hotel based on the other reviews. I kept telling my family not to expect much. We were so pleasantly surprised! It was not a hotel, it was a lovely resort. The lobby, pool, and beach area were gorgeous! The bathroom was in excellent condition and absolutely updated. The beds were super comfortable, flat screen TV, balcony […] with chairs - all awesome! We ate at Casa Havana and had the best meal of our vacation. Very classy and impressive! Do not hesitate to book this hotel. We walked by the Ritz (that is really on the other side of the street and not on the beach - only the beach front rooms would be on that side) so I don't think that would be worth it even though it was beautiful. We passed the Marriott and that did not appeal to us at all. Plus with the liquor store, fabulous restaurant, Eats, across the street, there is really no choice. It was a fantastic place to stay!! Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    Mary
    US

    The Westin Grand Cayman Seven Mile Beach Resort & Spa - Seven Mile Beach
    5.0 / 5
    Outstanding
    "Great Hotel. Westin Casuarina Resort & Spa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very easy to locate. The Beach front was awesome ( best that we saw around the 7 mile beach area) the staff were very friendly. I left camera in the gift shop at about their closing time, I did not relive it till the next morning. A staff person from shop had taken it to front desk, after they had closed( the night before) I went to front […] desk at 7:30 am and it was there! It had all of our scuba pics of the past 4 days. We were very thankful. beautiful pool w swim up bar, best room service, best restaurants . Also Red Sails Operation there on site, we took the Sunset Sail ( Thanks Tammy) we will difanetly go back! The hotel also help me set up a surprise dinner table for two on the beach at Sunset with tikki torches ! Thank you Westin ! Read more
    Genuine Hotels.com guest review
    5 night trip in Jul 2012
    V. Lopez
    US
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