OK motel for the price, i would stay againGenuine Hotels.com guest review
"a bit disappointing"
Nothing to write home about. rooms OK. felt was overpriced for offer.Genuine Expedia guest review
"Average hotel for an average price"
Room was a non smoking room and it did NOT smell of smoke which was nice for a change. Breakfast was adequate but nothing special (pastries, cereal, juice, milk and an apple). Bed was comfortable and had clean fitted sheets. Right off of I-70 very easy to find only 30 minutes away from down town St. Louis. St. Charles is a lovely calm break from the […] bustling city. The only negative I have was about the pool. When I went for a swim the water tasted heavily of sweat. I don't know if something was off with their filter or chems but it certainly wasn't normal pool water. Read moreGenuine Hotels.com guest review
"Affordable place for your family to stay."
We enjoyed staying there loved the pool. The beds were not comfortable. Great restaurants nearby. Breakfast was ok. The staff was great they kept everything very clean. They had clean towels when you needed them.Genuine Hotels.com guest review
"For a visit to Lindenwood University"
Fair enough for a short stay. Location is an advantage if you visit town related to Lindenwood University.Genuine Expedia guest review
"Got what I pay for . . ."
I was just disappointed that the hotel was in such rough condition so soon after it opening. I got a great deal on the room and it helped out in a pinch so I guess I got what I paid for.Genuine Expedia guest review
"Perfect Hide-away when Visiting St. Charles, MO"
Loved it. Every time we decide to visit St. Charles and spend the night--this is where we will stay. The pool was perfect, as was the temperature. The room was a perfect size and very comfortable and clean. We were very surprised to find a microwave and a decent size refrigerator--we were not expecting either one.Genuine Hotels.com guest review
"Don't stay here - Super 8 in St. Charles Missouri"
This place was a joke. I will NEVER stay here again. The heating/cooling unit in the room did not work, the room was marginally clean (and that's pushing it,) and someone decided to relieve themselves in the pool -- one of the main reasons that we stayed there, so the kids could swim. Needless to say, do to health reasons, the pool had to be shut down. […] The manager was NOT helpful. AND - did I mention that if you looked out the window, the scenic vies was a trailer park --less than 20 feet away. Do yourselves a favor and steer clear of this place. My family should have had a full refund - without question. Read moreGenuine Hotels.com guest review
"NOT a happy customer"
breakfast was a joke. stale danish, watered down coffee. cereal with warm milk. didn't expect a buffet but come on, really? The "heated" indoor pool, which was the main reason I chose this hotel, was anything but heated. Couldn't stay in more than 5 minutes without freezing. The one cup coffeemaker only worked once and wouldn't even come on after that. […] The iron in the room didn't work and as a result, I had to wear wrinkled clothes to the funeral that I was in town for in the first place. I would have asked to speak to a manager about these problems, (which may seem minor to them but not to me), however anyone I saw behind the desk was usually too busy chatting on the phone to even acknowledge my presence. I will not be using this hotel again nor will I be recommending it to anyone else. A refund would be nice or at least a partial refund. even a free night a a DIFFERENT hotel would be good. Just thought you should know my opinion. You asked. Read moreGenuine Expedia guest review
"Dirty hotel and room"
we normally will stay at a super 8 hotel but this one was terrible. the hallways looked like they had not been swept. when i turn back the sheets there was a big blood stain on the sheet that they tried to wash but it didnt come out. in the bathtub it looked like the soap dish had never been clean and there was paper laying on the floor as you walked […] in. my husband had to spray febreeze in the room to help the smell Read moreGenuine Hotels.com guest review
Dirty and smelly rooms. No fitness room.Genuine Hotels.com guest review
"Clean and Basic"
Our room was very clean. Didn't care for the view of the trailer park but everything else was nice.Genuine Hotels.com guest review
"Super 8 St Charles"
Holtel is older but well maintained. Entrance drive is not clearly marked but hotel is easily visible from highway. Convenient to convention center and old St Charles. Overall we were satisfied.Genuine Hotels.com guest review
I would have no problem staying there again if I had to it was clean and comfy.Genuine Hotels.com guest review
"Super 8, super great!"
This hotel is nice, a perfect match for the money, near all pertinent locations, a little hard to find the driveway at night, but overall a great stay. Clean rooms, good breakfast, great time!Genuine Hotels.com guest review
"Reasonable place to stay"
St Charles has a nice historic downtown.Genuine Hotels.com guest review
"Estupendo para todos los públicos"
Habitación muy amplia y limpia. En el precio está incluido el desayuno que es abundante y variado.Genuine Expedia guest review
12/18/14 Travelgurl1956 Huntsville, Alabama
It was a very affordable place to just sleep. Small parking lot, so if you have a big moving truck like we did, find out where to park before hand. Friendly staff and basic room. Free breakfast had just the basics to get you back on the road.
"Hassle over forgotten item"
11/30/14 cltrosp Baldwin City, Kansas
Our stay over all was fine. Average room & Breakfast. No complaints with the cleanliness and the help at the desk at check in and out (same person) was very nice. The problem was a few hours after I checked out when I realized that I had left my phone charger plugged in behind the nightstand. I called the desk and let them know I was 10 minutes away and would be coming back to pick up my forgotten charger. When I arrived I was told it wasn't there... The desk help (different than the one at check out) said she had called the housekeeper and she hadn't found it. We looked in the room and it had been removed. I asked her to call the owner, she left a message. I asked her to call Super 8 customer service and she called another housekeeper instead, who suggested she call the other housekeeper (the one who cleaned my room) so she did and even though she said she had called her before, it was apparent that she had not. The housekeeper told the desk help that the charger was no the cleaning cart... Which the desk help had told me when I arrived at the hotel she had already checked (while I waited at the front desk for 10 minutes waiting for her to return) We went to the housekeeper closet found the charger and I left. This put me a full hour behind my husband who left at the same time as I had from St. Louis. It was terribly frustrating and absolutely unnecassary to have such a delay!
11/06/14 Gary Y Littleton
Very tired when I got in and left early, so this stuff did not matter much. Such as clock radio did not work or was not plugged in. Also remote for TV did not work. Notified desk on checkout. Also, orange juice just dripped water and did not bother to wait for fresh batch.
"in our room only half of the walls were painted with new..."
10/08/14 Carol W Brodhead
in our room only half of the walls were painted with new paint. the approach to the front entrance is an up hill climb. even handicap parking is on an uphill grade. staff was pleasant and accommodating.
10/08/14 eblc Perryville
We had a pleasant stay at this Super 8. It was nothing spectacular, but the room was clean. They were in the process of renovating the lobby, but it wasn't a bother. Trish was very accommodating, allowing us a late check-out, and then extending it a little when we got stuck in traffic and returned only a few minutes before we were supposed to check out. We did have trouble accessing the free Wi-Fi. Not sure if it was not working properly, or it was because we were at the far end of the building though.
"High price, low value"
09/24/14 SacAaron530 Richmond, Virginia
After driving for twelve hours, I was ready to get some rest. It was a Saturday night and I was now in the St. Louis area, every place I tried to get a room was already sold out and the only option left available was the Super 8. It was easy to see why the Super 8 had rooms available. With a room rate of $80 ($91 after taxes), for a low value hotel I wasn't happy, unfortunately the room lived up to my expectations. While reasonably clean, the room was extremely outdated. As soon as I stepped off the elevator, the smell of a motel that hadn't been refreshed in 30 years hit me. Had it not been almost 1am and I was by myself, I would have requested a refund and went back to driving. This will be my last stay in a property that Wyndham proudly puts their name on. Based on the the room, I did not even feel confident in going to the free breakfast and made a point if staying away.
"Super 8 not the best at this location"
09/16/14 Tony D Crane, Missouri
I stay at many hotels across the State of Missouri. I like the service of many but always look for a good buy as the cost is reimbursed by what some would call government funds. I smoke so that is an issue when I stay at a location. This Super 8 has smoking rooms, but they smell like stale smoke. Yes a smoker and stale smoke! Again I say I stay at a lot of hotels and most do not smell like smoke or at least like stale smoke. There is something left to be desired for the breakfast, out of apple juice, (two days) and not much a of breakfast for a super 8. There are some repairs that need to be done, carpet, painting, and linen. There was hole in the bed sheets, blanket, and bed spread. Mattress needs to be replaced and the chair was hard to get out of so worn. I do not recommend this location there are better places near by that would be a good buy and cleaner to meet a travelers needs.
"The hotel was clean, staff were fine. The continental..."
09/16/14 Dianne K Saint Charles
The hotel was clean, staff were fine. The continental breakfast left a lot to be desired. The only fresh fruit was apples. The cinnamon rolls weren't good. There was no protein offered, just breads. Not a good way to start the day, especially if one needs to eat a balanced breakfast.
"Entry was musty smelling and bed was very hard and..."
09/08/14 C C Saint Charles
Entry was musty smelling and bed was very hard and uncomfortable. Staff was friendly and nice. Room was clean and well furnished. Internet was very good for hotel internet.
"It is quite clean but it's downhill from there."
09/01/14 realdon Farmington, Iowa
I will give this hotel credit for the room being clean and also that the front desk clerk was very friendly (that's the two stars) but once you step into the bathroom it is a whole new ballgame. The electric also left something to be desired but first the bathroom. If you happen to get room 204 pull on the toilet paper very gently or you will have both the paper and the holder in your hand (see attached picture) as it comes right out of the wall. Also, when you go to leave the bathroom lookout for the door knob as a part of it is also not really attached (see picture). Now if you have a couple of phones to charge and a laptop to plug in you won't find the required electrical receptacles near the desk as they have already used most all of them (see other picture). All in all, it was a clean room but the hotel definitely needs a lot of repairs!
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