"Nice and fair stay"
If you don't want to stay in downtown Wash, this is a nice option.Genuine Expedia guest review
"Great weekend getaway"
We came for a concert on a Friday night. We were able to check in as soon as we got to the hotel. The hotel staff was very friendly and made us feel like they really appreciated us being there. There are a lot of amenities for us to use and if we needed anything the hotel staff was able to assist us right away. Yared (front desk staff) helped us call […] a cab and gave us ideas of where to go after the concert. Lori (night shift front desk staff) helped us find food places that delivered late at night. I would definitely recommend this hotel to anyone that is looking for a fair priced, good location, and great service. Read moreGenuine Expedia guest review
"convenient, and clean"
Central to downtown and most sights. Right at entrance to Baltimore -wash expressway and national arboritum. Kids loved the pool and breakfast.Genuine Hotels.com guest review
"A Hidden Jem of a Hotel That Families Can Afford"
My family's first visit to Washington, DC was incredible largely due to the services provided by our hotel. The free breakfasts and shuttle rides were wonderful. The staff worked diligently to keep the breakfast items well-stocked. When we took the shuttle, we couldn't believe it when the driver offered us free bottles of ice-cold water to begin our […] day. I was overwhelmed by the friendliness of every staff member. Even more touching was how the staff interacted with each other...giving each other hugs....it felt like we were in the presence of a real family. It was so nice to end each day with a dip in the pool or hot tub. The room couldn't have been more comfortable. Thanks for a great stay at an incredible price. Read moreGenuine Expedia guest review
"Dropping off 1st year college student"
The hotel was in close proximity to the University my daughter is attending. The hotel itself was okay. Initially, when I made the reservation, I was told parking was included. Well, it was not. It cost $15.00/day. The ice machine on our floor didn't work, the bathroom sink was backed up (maintenance corrected this once reported) and the lock on the […] door kept sticking. I will probably not stay at this hotel again. Read moreGenuine Hotels.com guest review
"Could have been better"
The price wad fantastic given the going rate on most other hotels in the area. This particular hotel was located in an empoverished area which made it a bit unsettling. There were many,many local homeless just outside the gates. The neighborhood did not seem safe. Considering the price of the hotel, it smelled and seemed as though it should have been […] cleaner. I was some what disappointed. Read moreGenuine Hotels.com guest review
"Rest & relaxation"
Renews faith in Holiday Inn. This one is within reach of Washington Mall, Union Station (shops, restaurants, AmTrack, museums...), temple. Cost is problematic they way DC area hotels charge for parking is disheartening. Shuttle is most helpful. Laurie, Monique, & Melody are thoughtful, professional, & warm. This is now an excellent option.Genuine Hotels.com guest review
"close to police station"
Not the best neighborhood, but right next to police station. Eat before you get to the hotel because there is nothing but fastfood. We got there after dark and the surrounding fastfood was the only option, I would suggest drive through if you do go there. Not a bad room or hotel though.Genuine Hotels.com guest review
"Close to family members"
My stay was okay due to the fact that I had to come down to Washington, DC for a emergency due to my sister funeral.Genuine Hotels.com guest review
It was in a Terrible Neighborhood and I didn't feel safe the entire time I was there. Will never stay there again.Genuine Hotels.com guest review
"Clean and comfort"
For this budget, it was very good. Generaly I like holiday Inn.Genuine Expedia guest review
The printer was down, unable to print boarding pass. we were asked to go to the next door hotel to ask if they can allow us to use their internet which we did unfortunately they said their printer was also down? When we came back to HOLIDay INN we were allowed to use the office computer, it should been offered to us and not let us walk to inquire the next […] door hotel.. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Washington DC Northeast Thank you for taking the time to write a review about your recent stay with us. We take all reviews seriously and want to apologize for not handling your needs promptly and the inconvenience you faced when unbeknownst to us both our properties business center printers weren't functioning properly.
"A great deal"
A luxury experience for reasonable rates. The room was great, the service was exemplary, the breakfast buffet was good.Genuine Expedia guest review
Response by Holiday Inn Express Washington DC Northeast Thank you for taking the time to write a review about your recent stay with us. We are delighted to know you enjoyed your stay and we exceeded your expectations. We look forward to having you with us again in the near future.
"Would probably go to a cheaper place"
During check in, the staff could have been a bit more helpful. I asked - where the hotel would take us, and what he would recommend - he sort of just circled a few places on the map - without really going much into it. It wasn't horrible, I guess I was expecting too much. The hot breakfast buffet was a bit disappointing as well. Again, I may have had […] too high of an expectation. The last hot buffet at a hotel I stayed at had an omelette bar, waffle/pancake maker, etc. This place only had eggs and sausages- which wasn't bad. I paid more than I normally would for a hotel, in addition to parking fee, so this was an expensive stay for me. Read moreGenuine Expedia guest review
Great hotel. Very clean. The room smelled freshly clean. The staff was very nice and very helpful Would very much recommend this place. The area was pretty good too.Genuine Expedia guest review
Response by Holiday Inn Express Washington DC Northeast Our Team would like to thank you for taking time to let us know about your experience while staying with us and we were very glad to hear you enjoyed your stay and we look forward to having you return for a future stay.
"A good compromise between price and convenience."
The staff were pleasant and helpful. The shuttle bus from the hotel to Union Station worked out OK but remember to reserve your spot asap with the front desk to assure you have a seat at the time you want to travel. During rush hour the ride from hotel to Union Station takes about 20-30 minutes so plan accordingly. Non rush hour less than 15 minutes. […] The pool was nice to return to after a long day of sightseeing but, unfortunately, the hot tub was not working (the water did not heat up). Perhaps good or bad, depending on your eating habits, there were only three fast food restaurants near the hotel. The hotel breakfast worked out well for us if not "gourmet". Coffee was good. Overall a good experience. Read moreGenuine Hotels.com guest review
"not near union station"
it wasnt really near the union station. the complimentary shuttle to and from the union station was a help. No metro station nearby. If you don't take the shuttle. Get a taxi. Parking not a problem in the hotel.Genuine Expedia guest review
"Great room and friendly and courteous staff"
Our room was very comfortable. The staff were very friendly and courteous. Overall it was a great choice for DC where hotels can be very expensive. They do have a shuttle which will take you to the metro but make sure you book the shuttle for your entire stay when you 1st arrive because the shuttle bus is small and the morning slots can fill up quickly. […] We actually ended up staying 2 days longer then expected because we did not want to leave our very comfy king sized bed. The free breakfast was good with eggs and pancakes available. Not much around for dinner or lunch so make sure you eat before you return in the evening. Read moreGenuine Hotels.com guest review
Friendly and helpful staff, only complaint is that the free buffet lacked quality.Genuine Expedia guest review
"Monique was Terrific!"
We arrived much earlier than anticipated and the front desk attendant, Monique, was absolutely terrific, she got us into a room, upgraded us to a lovely suite, gave us maps and directions and went over the complimentary shuttle. I would come here again and again, its further than we wanted to be from the Mall but with the shuttle service that negated […] that issue for us entirely. Lovely room, wonderful breakfast and cant stress how awesome Monique was! Read moreGenuine Hotels.com guest review
"Rooms great; Shuttle service lacking"
The room was very clean and spacious. The beds were very comfortable and nice firm pillows. The breakfast buffet was very plentiful and well tended. The one drawback that I found was the shuttle service. The outgoing service from the hotel ran fairly close to schedule - but the service back to the hotel was dreadful and never on time. It probably cost […] me another $100 plus in the three days we were there because I had to resort to Taxis. It's quite costly since there were 3 of us an we already paid an extra 4 dollars for the extra person. It was frustating because the other hotels (Comfort and Days Inns) shuttle service was plentiful. Read moreGenuine Expedia guest review
"Great family hotel at a great price!"
This hotel was a great selection for a family of 5. Nothing to complain about. Nice, comfortable rooms, good breakfast included (saved us from having to get everyone ready to go somewhere to eat), convenient complimentary shuttle service to Union Station, friendly and helpful staff. Would definetely recommend this hotel to any family.Genuine Hotels.com guest review
"The Holiday Inn Express in Wasington DC NE"
Very nice and clean place to stay. Hotel staff very accommodating and service first oriented.Genuine Hotels.com guest review
Although the hotel is a little far from the sights and attractions, it has free shuttle bus each hour to the union station and back to the hotel. It is very convenient as to the transportation. It also provides good breakfast and fast free wifi. All these above facilitate my pleasant springbreak trip!Genuine Hotels.com guest review
"DC half marathon weekend"
Bed was not comfortable,but everything else was good. Staff is very nice, very helpful, and breakfast was hot and plentiful.Genuine Expedia guest review
"Nice accommodations but poor location"
The hotel itself is very well maintained with large rooms. There is, however, no place to walk around as it is surrounded by gas stations, fast food and other hotels. No sidewalks are available and it's an extremely busy area, but there are no other restaurants around. It sits next to a police station. If you're in town for business for 1 night and […] just need someplace nice to crash, it's a good value. Read moreGenuine Hotels.com guest review
"No the best area"
The hotel itself was as expected but the area around it was not very nice. I would not stay here again without having a car.Genuine Hotels.com guest review
this was my second stay there no more sliverspring for me i love this hotel it's very clean and neat i told the desk clerk i hope it stay this way i made sure i cleaned up my mess for him to ask the housekeeper about my room we both smile people say they don't like the area but in this world any thing can happen any were we can't hide from that GOD […] IS INCHARGE when you need time for your self and space this is the spot to go to for peace of mind can't wait for my next stay Read moreGenuine Hotels.com guest review
There's a free shuttle bus from hotel to union station in the morning and the evening.Genuine Expedia guest review
We stayed here because of an early morning appointment. the hotel was nice and staff friendly, but one of the reasons we stayed was because of breakfast. It was to be served at 6am. At 6:35 we still didn't have much except for a cinnamon roll and coffee. No juice (machine not turned on), no hot breakfast (told pancakes would be coming soon). Pretty […] disappointed, no chance to eat. Could have understood a few minutes late, but 35??? Told this not the first time. Read moreGenuine Hotels.com guest review
"ADEQUATE FOR OUR PURPOSES."
THE HOTEL WAS CLEAN AND WELL MAINTAINED. IT WAS WITHIN 7 MINUTES OF OUR DESTINATION. THE FREE BREAKFAST WAS TASTY, HOT AND WELL BALANCED. NOT GOURMET, BUT ADEQUATE. THE NEIGHBORHOOD WAS NOT AGOOD ONE. LOT OF POLICE CARS AND SIRENS, BUT THE HOTEL WAS SAFE. DOORS LOCKED AT MIDNIGHT AND ADMITTANCE AFTER THAT WAS BY INTERCOM ONLY. THE SHUTTLE SERVICE WAS […] UNSATISFACTORY. BIGTIME!!! THE "HEATED" POOL COULD HAVE BEEN USED TO STORE ICE CUBES IT WAS THAT COLD. HOT TUB AND EXERCISE ROOM WERE GOOD. ALL IN ALL AN INEXPENSIVE, SAFE AND ADEQUATE PLACE TO STAY IF YOUR NOT RELYING ON SHUTTLE SERVICE. RESTAURANTS IN AREA ARE TWO INDEPENDENT BURGER "JOINTS", KFC, McDONALD'S A RESTAURANT AT DAYS INN ACROSS STREET AND MULTIPLE PLACES THAT DELIVER (ADS AND MENUS PLACED ON TABLES BY ELEVATORS ON ALL FLOORS) Read moreGenuine Expedia guest review
"Go for it"
No complaints. When my wife heard I had booked at a Holiday Inn she was skeptical, but was pleasantly thrilled with the hotel. We plan to stay again on our next visit to DC. Close proximity to the bus was a big plus.Genuine Expedia guest review
"Not close to downtown, but good price"
This hotel is 2 miles from downtown and sites but cheaper than the hotels you would find there. There is a shuttle to and from Union station every hour though. Not in a great area. Service and breakfast were good. The room was every nice and had a lot of nice amenities.Genuine Hotels.com guest review
"Holiday Inn Express Arboretum in DC"
Nice hotel for the price, very pleasant and helpful staff, near many of the DC highlights. Would definitely stay there again when in the area.Genuine Hotels.com guest review
"Very nice hotel"
Very spacious. I was pleasantly surprised at the size of my room and the bathroom. Most hotels you can't even turn around in the bathroom. The fire alarms were malfunctioning and went off 3 times in the middle of the night, but that could happen anywhere. The staff was very accomodating and compensated for the inconvenience. Breakfast the next morning […] was great as well. Highly recommended! Read moreGenuine Hotels.com guest review
The hotel itself was very comfortable, clean, and conveniently close to the center of D.C. The only downside would really be the surrounding neighborhood that's not the best but definitely not the worse. The neighborhood though did not reflect at all in the condition of the hotel. Definitely worth the stay.Genuine Hotels.com guest review
"All the comforts of home"
Hotel had everything I could want and more.Genuine Hotels.com guest review
"Holiday Inn Express - Bladensburg Road"
I enjoyed staying at this hotel. The service was above my expectations. However its location was too far from where my conference was held. This incurred additional travel expenses, and consumed time traveling back and forth. I would highly recommend the hotel to others.Genuine Hotels.com guest review
"A Great Stay"
My husband and I travel to DC every other month for business and we recently found this hotel. Though not in the downtown area, It has complementary shuttle service from 7am-noon and 5pm-10pm every day to and from Union Station. From there you can go practically anywhere on the metro. The hotel is fairly new and well kept. The staff very friendly and […] helpful. The complementary breakfast is small but very good. The Internet access is also free. Although the area around the hotel is more commercial/industrial, it is not bad. There is a convenience store/gas station directly in front of the hotel and several fast food restaurants in the immediate area (McDonalds, Taco Bell, KFC, Checkers). We plan to continue to stay at this hotel whenever we are in the DC area and have, in fact already booked our next two stays. Read moreGenuine Hotels.com guest review
"Guess I'm a Nobody"
When I checked out I accidentally left a bag of gifts in my room. Within 20 minutes I realized what I had done and called the hotel. They couldn't be bothered to check the room. I have now placed 7 phone calls to the hotel management looking for a response as to whether it has been looked for and/or found. No one cares. The final word I got is that […] they aren't responsible. I understand they aren't responsible, but what I don't understand is why no one would take the time to check and no one would take the time to call me back. It shouldn't take 7 calls to get a response. Guess I'm a nobody. A terrible hospitality experience. Read moreGenuine Expedia guest review
"Cheap quick overnight say"
less expensive overnight stay close to the cityGenuine Expedia guest review
"made me happy"
we got there at 10am and they said we could not get a room till 3, i told them we were in the car since before the sun came up and they helped us find a room by 1130! i was very impressed and satisfied by the customer serviceGenuine Hotels.com guest review
"Good choice value for money"
Great hotel with nice staff. Little far from the Mall but offers a free shuttle every hour to the city centre. Rooms are huge and very clean. For that money, the best choice.Genuine Expedia guest review
"I'd go back"
I would go back if I had my own transportation. I was satisfied with the lodging itself, my only problem was the fact that the shuttle doesn't run continuously throughout the day. Since there aren't really any eating establishments near the hotel, other than fast food, it was weird having to always take a taxi when the shuttle wasn't operating or order […] food for delivery. I was told by the hotel that it mainly caters to business travellers, but maybe during the summertime they could change their policy and keep the shuttle running continuously throughout the day. Read moreGenuine Expedia guest review
"Holiday Inn Express DC"
The room was wonderful, the breakfast is great, its not like most other hotels where you get to pick from a couple different cereals, they have eggs, sausage, pancakes. The staff was very friendly and helpful, the only thing I can even think to complain about, and it is very minor, the shuttle to Union station is sometimes late but it is free you just […] have to make sure you sign up for it to make sure you have a seat. I had to be back in DC 2 weeks after my first stay for business and I immediately booked the same hotel, that rates are a great deal especially if you compare them to similar hotels, if you are going to DC and you don't have to stay in a five star hotel, even though I don't imagine a 5 star hotel to be much better, I would definitely recommend staying here. Also, for those who are on business trips and not really there to vacation, the TV's in the room are new flat panel HDTV and they allow you to hook up a Xbox or PS3 for a little night time entertainment before bed, unlike many hotels who intentionally block the ability to do this. Read moreGenuine Hotels.com guest review
"Very nice and comfortable"
I was surprised by how nice the rooms were at the hotel. Very modern and comfortable. Also, not far from DC proper in a car.Genuine Hotels.com guest review
"Holiday Inn Express"
Assistance with getting baggage to and from the lobby to your room would add and important level of service. Better explanation at the beginning of your stay about the shuttle service so that it is clear the service is available every 30 minutes versus every hour because they work in conjunction with the Marriott next door. Breakfast service was excellent […] and the dining area well stocked and clean! Original room assignment was not what we requested and the TV did not work. But the hotel made an agreeable switch and we were satisfied. Read moreGenuine Hotels.com guest review
very nice HI express. Its just as you would expect it to be. Nice room. Nice bed. HD tv. A nice breakfast. They have a van that runs to union station in the morning and in the evening for free. It doesnt pick you up. A cab ride from union station is about 11.00 for 2 people. a bit cheaper for 1 person. Staff wasnt overly friendly but not nasty either. […] Kinda just how it should be. The neighborhood is soso. Food around the hotel is all fast food. We never felt unsafe coming back late. Parking is reasonable rate with in/out privileges. They have plenty of parking. All attractions like capital and surroundings is about 3 miles away. Its a great hotel for the money. I would stay again. Read moreGenuine Hotels.com guest review
"Hotel not so close to DC"
I would not recommend this hotel unless you don't mind waiting for the shuttle to pick you up at the terminal for 2 hours to take you back to your hotel. The hotel is about 20-25 mins away from the Union Station (where they drop you off to take the subway into DC). You've to make reservation ahead of time to take the shuttle (not a problem). On the […] way back, the last shuttle is at 10PM. However, the space is limited. We got there around 6PM, and it was full so we had to wait for 30 mins. However, the next shuttle didn't come until 2 hours later. Good luck if you want to stay here. Also, they charge you daily parking fee! Read moreGenuine Hotels.com guest review
A group of my family members stayed at this hotel while visiting my son who is in school there. The hotel was convenient and easy to get to. The staff was very courteous and the amenities were great. The beds were very comfortable and the room was clean. Continental breakfast was more than adequate and we all had a great time. We will definitely stay […] there again on our next visit. Read moreGenuine Hotels.com guest review
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