Super 8 South Portland - South Portland

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

As soon as we opened up the door to our room, the smell knocked both myself and my husband back. Their was mold on the ceiling in the shower. Their was no towel rack, it appeared to have been ripped off the wall. Their was hair in the sink, the heater/ac dripped water all over the rug, which is probably causing the smell. We had a coffee pot with no […] coffee or cups to drink it if we did want some. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Computers crashed the minute we walked in so it took an hour to check in. No toilet paper in the room, no shower curtain and there was blood on the bed skirt. They never cleaned the room. Once we got the shower curtain...they threw the wrapper in the tub and we threw it away.

Genuine Hotels.com guest review

Upon checking in to the hotel, the room we were given was dirty from the last people that stayed there. Once we got a new room, it had dried throw up on the wall, that I had to clean off myself. I reserved a king size room, and upon check in was told they don't have that kind of room. There was NO wifi available, the front desk told me that they don't […] ever had internet there and there was no continental breakfast either. There was no employee available to talk to Saturday morning. Our room was not cleaned by room service at all on Saturday while we were out for the day. Never staying here again! Read more

Genuine Hotels.com guest review

I checked in and had to wait because my room had not been cleaned. Not a big deal. I went to dinner. However, my room did not get vacuumed. The worst thing that happen to me for the 1st time in a motel/hotel... that night was that during the night someone with a key enter my room. I said HELLO an they said sorry and left. What to do??? I went to the […] front desk , in fear that someone had a key to my room. They said there was a computer error and the man at the desk had entered my room. Why?? It think this is important. I am a single lady. This is very wrong and needs to be address. Read more

Genuine Hotels.com guest review

There are a lot of things wrong with this hotel, particularly maintenance and housekeeping issues. The carpet was barely vacuumed in the middle of the floor - trash items under the table - and not vacuumed at all along the edges - there was a good inch wide strip of dust, dirt, crumbs, and general detritus along the walls and furniture bases. No hand […] towels. No latch on the bathroom door. There was a coffee pot, but no coffee or cups; in fact, no drinking glasses at all. The internet was "broken", and after reading reviews from a couple years ago, it's been "broken" for a long time. The continental breakfast was skimpy - cereal, coffee with coffeemate, and orange juice. We ended up walking over to the diner next door, which was cheap and great. Pros: The shower was hot, with great water pressure; the parking lot was large; it was quiet; I felt safe. And it was cheap. I think I'll pay a little more next time and find somewhere else. Read more

Genuine Hotels.com guest review

The room was disgusting !! There were male leftovers over the bedspread ... Dried blood stains on the mattress the place looked like it hasn't been vaccumed in years , I was so grossed out and disgusted I would never recommend or advise anyone to stay here the place needs to be shut down

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would not recommend this hotel because the service was very poor. I had booked a king room but as soon as I entered it felt like a sub standard cheap hotel with unwelcoming view and location. I don't recommend this hotel.

Genuine Hotels.com guest review

The people at the front desk were friendly and helpful enough, but they didn’t have the type of room available that I booked, the internet service wasn’t working and when I went to take a shower the next morning, there was no water available in the room. The facilities were in a general state of disrepair. I travel a lot and stay in motels approximately […] 200 nights a year and this was one of the worst experiences in recent memory. Read more

Genuine Hotels.com guest review

Man! Where to start? How about...what do you expect for a room under 45 bucks? You roll the dice and you take your chances. Nice room (some minor mechanical questions), but it was clean and furnished. No breakfast to speak of, (maybe just a bad day).

Genuine Hotels.com guest review

WHAT would you say to everything being "NO"? 1. NO internet, NO pillow cases on the pillows, NO linens to take a bath, NO toilet tissue in bathroom, and best part is leaving hotel and having all but NO Continental Breakfast. Would you stay ?? ,,,,,

Genuine Hotels.com guest review

I was looking for a place to sleep and that was pretty much what this was. Heat wasn't even turned on. Towels were filthy. Wallpaper above shower was peeling and moldy. There were spots of toothpaste and hairs on the bathroom counter. The room seems to not have been remodeled or deep cleaned in quite a while. Like I said, it was just a place to sle […] ep. Read more

Genuine Hotels.com guest review

The staff was wonderful, however, the cleanliness was horrifying and I was told it was due to renovations and the vacuum being broken. The sheets had cigarette burn marks in them, the "ashtrays" for the room were the super 8 cups filled with water, I had to change my remote 3 times, none of which worked, the curtains had holes in them, and there was […] a party on the floor that went to about 3am. Miserable experience. The staff were friendly enough, but a smile and $5 off my room only goes so far. Most miserable place I've ever been. I will never use a super 8 again. Read more

Genuine Expedia guest review

AC/heater too noisy WIFI didn't work (it's included in the price I paid) Breakfast only bread and butter and coffee.

Genuine Expedia guest review

Floor had not been vacuumed in days in the room. The clean towels were not. They were filthy. Only thing going for this hotel is its close to the interstate.

Genuine Hotels.com guest review

I wasn't expecting a 5 star hotel. It met my expectation for what I paid but I did get 5 star service from Chris at the front desk.

Genuine Hotels.com guest review

Upon arriving the hotel was expecting me and it was nice to know there was no trouble checking in, however the room was filthy, there was no towels and it was terribly loud. It seems that something was wrong internally because a loud banging/clunking noise came from the walls. They said there was wifi but they seemed to be experiencing trouble that […] week with their internet connections. The bath tub looked as if they never cleaned it, and to top it all off employees of the hotel kept entering my room while I was there, and I'm sure while I was gone as well, due to the fact that one employee (I mean kid, he couldn't have been older than 19) informed me that he tried to go in my room because the computer said that the room wasn't taken. Needless to say I will never stay at that chain nor would I recommend it to anyone. Read more

Genuine Hotels.com guest review

The hotel was good for the price, but the free breakfast is not really a breakfast at all...one of the employees told me that I should go next door for breakfast.

Genuine Hotels.com guest review

Well the free wifi didn't work, told the front desk and they had no idea how to fix it. The heat didn't work in the room so we froze all night. It was by far the smallest room I have ever seen. Called the front desk to complain about the issues and got a voicemail , which was never returned. The TV was very old, it had off color lines through the center […] of the screen and the remote barely worked. Room was close to the ice machine and every time someone got ice it was like leaving a spoon in the garbage disposal. I will never stay here again. Read more

Genuine Hotels.com guest review

There was dust lining the woodwork, the heater smelled like it might burn the place down, and the room smelled like old mac n' cheese. But it's really close to the airport and super cheap, so it was fine... Though next time I think I'll be willing to pay just a little bit more for a more comfortable experience.

Genuine Expedia guest review

Not good distance to rooms for disabled. At least 100 ft to any room. Do not allow pets, this was a previous owners policy. Though, thanks to staff, we were allowed to have our dog stay.

Genuine Expedia guest review

When I checked in I was informed that the room I had booked, a king smoking, was not available. They made accomodations and I was very satisified with the room and the people who helped me. I had a nice stay while visiitng my sister in Maine. Not good for vacationing as it has few amenities but perfect if you need an affordable room to sleep in. I would […] definitely stay there again Read more

Genuine Hotels.com guest review

Quiet hotel in a quiet part of town (South Portland is outside the city limits). Staff is friendly and helpful. Room is clean and quiet. You will need a car to get around and there is not much going on in this part of town, but it is a great place to stay if you have plan when visiting Maine.

Genuine Expedia guest review

Avoid like the plague. I was not expecting much. We needed a place to sleep after attending an event in the area and new we would not be there until late. Regardless of the rate, one would expect the room to be clean; that was not the case! There was mold all around the shower. The rug appeared to not see a vacuum in some time. The bed was awful and […] the pillows were only there for appearance; they were almost as thin as the sheets! We could not wait to depart. Read more

Genuine Hotels.com guest review

No heat in the room, breakfast did not open till 7am' bad foe early travelers. Vending machines out of order's trash in the hallway, room smelled. Will not use again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My room smelled like a cigarette.....there was one guy on staff......no internet.....waited for a while.....left and stayed at the Doubletree Motel....clean and smoke free!!

Genuine Expedia guest review

there was poop on the toilet seat, mold in the shower, peeling wallpaper, and the toilet needed flushing. no towels, we had to use bath mats. Very nearly the worst hotel I have ever stayed in. no lock on bathroom door

Genuine Expedia guest review

Room needs to be updated to cleaner standards.

Genuine Hotels.com guest review

This hotel and the room were disgusting. It did not appear to be vacuumed. The bedspread had stains all over it. The walls had what appeared to be coffee, tea or soda thrown all over them. The shower had long dark hairs all through it. Both day and night managers were folding laundry behind the front desk because the "owner" won't hire enough cleaning […] people which there are only 2 housekeepers... The air conditioner in the first room we were put in didn't work. We asked to be moved to another room where the shower curtain rod was half ripped out of the wall so the curtain couldn't keep water from splashing all over the floor. The internet didn't work. Read more

Genuine Expedia guest review

The room was overall ok. There was a used wash cloth behind the dresser. Wire hangers from a previous guest in the closet, mold on the shower curtain and you could see the build up of soap scum in the shower. The beds were to firm for my liking but thats a personal preference.

Genuine Hotels.com guest review

the bed sheets had not benn changed,there was hair all over the sheets and pillow.the ceiling was stained, the shower curtain had mildew on it.it took me 15 minutes to fix the toilet so it wouldent run all night just so i could fall asleep.what can i say the place was very dirty. dont stay here

Genuine Expedia guest review

Needs updating run down

Genuine Hotels.com guest review

1. Internet service did not work. 2. TV remote did not work 3. Cover of the AC controls came apart 4. Wallpaper peeling in the room 5. Breakfast was a disappointment - bread was in the plastic bag it was purchased in, muffins were also purchased off-the-shelf and still in their sealed covers, the coffee dispensers were out of order. To their credit, […] the front desk staff were certainly friendly and helpful. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nothing fancy, but perfectly fine for getting the job done....handy to quick picks and route 1 restaurants.

Genuine Expedia guest review

The hotel room was dirty, no clean towels available until I went to the front desk to ask. There was a terrible smell in the hallways with left over food from fast food restaurants on the doorstep and inside the hallways.

Genuine Hotels.com guest review

Bed was really hard and pillows were really flat - great location for what we had planned and the price was reasonable.

Genuine Hotels.com guest review

We came to portland Maine for a good friends wedding. We chose super 8 for the price alone, but when we arrived at one o'clock we entered the lobby to dirty linens piled on the floor and a woman and her young daughter at the front desk eating subway. We were rudely told none of the rooms were clean yet and we could come back at 3, an hour before we […] needed to leave for the wedding. Once checked in, we got to our room to notice stains on the walls and no clean towels. The next morning at 8am we were awoken to fire alarms and had to stand outside for an hour for the fire department to check the premises. Once back in our room, we had no hot water for the next several hours and had to take a cold shower. We were not expecting anything special but this was rediculous! Very disappointed and will never stay again! Read more

Genuine Hotels.com guest review

inexpensive rate. obvious cutbacks in housekeeping and maintenance. we requested no housekeeping because we were initially satisfied with the cleanliness of the room and also brought our own towels and linens. there was a communication break down betwen staff and housekeeping to honor the no housekeeping request because the housekeepers were russian […] on a temporary work program and did not understand. needless to say, our towels that we brought were picked up by houisekeeping never to be seen again, the staff did reimburse us with cash which did cover the value of the towels. the staff was friendly but seemed over worked and stresed with an overwhelming amount of complaints from their customers. did not even attempt to have the breakfast. there is no wifi available even though it is listed as such. a local advised us to travel to a nearby mcdonald's and access their wifi in their parking lot. the missing w in the welcome to super 8 was a case of foreshadowing at its best. Read more

Genuine Hotels.com guest review

Please don't waste your hard earned money staying at this "hotel". What a dump. The staff is heavily overworked and can't handle all of the complaints. Our room was a disaster waiting for a significant remodel. We had issues with clean towels, plumbing, AC, Lighting, and a vital electrical outlet that didn't work. The women who work the front desk solo […] do what they can to help but their hands are tied and they don't work in the trades to solve these problems. Read more

Genuine Hotels.com guest review

This hotel was terrible. The room had an overwhelming stench and was not clean at all. When we checked in, there weren't any sheets on the bed and the room hadn't been cleaned. I would not stay here again...would rather sleep in my car.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Run down, very smelly room, room needs attention. Breakfast serving began at 7 am, very limited selection and selections had run out by 7:30 am.

Genuine Expedia guest review

We were desperate for a room for the week and had to settle for this Hotel 8. The lady at the front desk was surprised, "You're with us for 6 nights??" They were friendly enough, but didn't clean our room until 6pm and when they did, they reused the sheets and didn't bring the towels right away. I needed to get them in the office. The free continental […] breakfast was very limited. We didn't even try it. The room wasn't inviting. The hotel room smelled very musty and was very damp. We turned on the air conditioning, and then we were too cold, but at least the air was drier. I noticed that during the weekend they seemed busy, but then we realised that most of the people just stayed for one night! If you are desperate for one night, then stay there, but otherwise find another place. Read more

Genuine Expedia guest review