When I checked in I was informed that the room I had booked, a king smoking, was not available. They made accomodations and I was very satisified with the room and the people who helped me. I had a nice stay while visiitng my sister in Maine. Not good for vacationing as it has few amenities but perfect if you need an affordable room to sleep in. I would […] definitely stay there again Read moreGenuine Hotels.com guest review
"Not So Super! In fact, Super Awful!"
Avoid like the plague. I was not expecting much. We needed a place to sleep after attending an event in the area and new we would not be there until late. Regardless of the rate, one would expect the room to be clean; that was not the case! There was mold all around the shower. The rug appeared to not see a vacuum in some time. The bed was awful and […] the pillows were only there for appearance; they were almost as thin as the sheets! We could not wait to depart. Read moreGenuine Hotels.com guest review
"Convent to Portland,ME"
Room needs to be updated to cleaner standards.Genuine Hotels.com guest review
The room was overall ok. There was a used wash cloth behind the dresser. Wire hangers from a previous guest in the closet, mold on the shower curtain and you could see the build up of soap scum in the shower. The beds were to firm for my liking but thats a personal preference.Genuine Hotels.com guest review
Needs updating run downGenuine Hotels.com guest review
"convenient to the airport"
The hotel room was dirty, no clean towels available until I went to the front desk to ask. There was a terrible smell in the hallways with left over food from fast food restaurants on the doorstep and inside the hallways.Genuine Hotels.com guest review
Bed was really hard and pillows were really flat - great location for what we had planned and the price was reasonable.Genuine Hotels.com guest review
We came to portland Maine for a good friends wedding. We chose super 8 for the price alone, but when we arrived at one o'clock we entered the lobby to dirty linens piled on the floor and a woman and her young daughter at the front desk eating subway. We were rudely told none of the rooms were clean yet and we could come back at 3, an hour before we […] needed to leave for the wedding. Once checked in, we got to our room to notice stains on the walls and no clean towels. The next morning at 8am we were awoken to fire alarms and had to stand outside for an hour for the fire department to check the premises. Once back in our room, we had no hot water for the next several hours and had to take a cold shower. We were not expecting anything special but this was rediculous! Very disappointed and will never stay again! Read moreGenuine Hotels.com guest review
"you almost get what you pay for."
inexpensive rate. obvious cutbacks in housekeeping and maintenance. we requested no housekeeping because we were initially satisfied with the cleanliness of the room and also brought our own towels and linens. there was a communication break down betwen staff and housekeeping to honor the no housekeeping request because the housekeepers were russian […] on a temporary work program and did not understand. needless to say, our towels that we brought were picked up by houisekeeping never to be seen again, the staff did reimburse us with cash which did cover the value of the towels. the staff was friendly but seemed over worked and stresed with an overwhelming amount of complaints from their customers. did not even attempt to have the breakfast. there is no wifi available even though it is listed as such. a local advised us to travel to a nearby mcdonald's and access their wifi in their parking lot. the missing w in the welcome to super 8 was a case of foreshadowing at its best. Read moreGenuine Hotels.com guest review
"Find another Hotel"
Please don't waste your hard earned money staying at this "hotel". What a dump. The staff is heavily overworked and can't handle all of the complaints. Our room was a disaster waiting for a significant remodel. We had issues with clean towels, plumbing, AC, Lighting, and a vital electrical outlet that didn't work. The women who work the front desk solo […] do what they can to help but their hands are tied and they don't work in the trades to solve these problems. Read moreGenuine Hotels.com guest review
This hotel was terrible. The room had an overwhelming stench and was not clean at all. When we checked in, there weren't any sheets on the bed and the room hadn't been cleaned. I would not stay here again...would rather sleep in my car.Genuine Hotels.com guest review
"Dirty Hotel....less than helpful staff."
Very disappointed. "Non-Smoking" room smelled of smoke. Bathroom had peeling wallpaper that was moldy above the shower. Water stains on the ceiling and one light fixture did not work. Advertised free wi-fi.....no internet access during my entire stay and they had a different excuse each time I asked about when they expected it fixed.. When checking […] out I mentioned not having internet access and got a "Oh well...sorry.". Looked like the staircase to the second floor hadn't been vacuumed in months. When checking in I was told "when using those websites for your reservation you should always call the hotel to make sure they didn't screw it up because they usually do". The only good thing about this hotel was the location. Read moreGenuine Hotels.com guest review
I arrived early by 1/2 hour. Nobody at the desk and I waited ten minutes. I came that half hour early as I was going to have to then check in after 10 PM and I wanted to put my stuff in the room before work. I went to work, came to check in only to be told all nonsmoking rooms were gone. I wondered, since I was prepaid, why I did not have what I asked […] or since hotels.com had what THEY asked for, I.e., my money. I told the poor kid at the desk I would try it. I went to the room and was overwhelmed at the smell of air "freshened" with smoke. I knew I would wake up sick, so I told the clerk I would not stay and I would drive the hour home on the back roads that get me there, even after eye surgery that makes night driving difficult. It was dangerous, but, since I had the choice of sleeping without the smell and headache that would have come or staying and being ill for early morning work, I spent the time, ate the expense, arrived safely by the next day paid the price in fatigue of the hour commute it. I hav been disgusted and underwhelmed. Wish I had better news and were not out the $$, especially since I was prepaid. Read moreGenuine Hotels.com guest review
It was great, had a blast & decided to go north on suggestion of staff and enjoyed our stay in Maine even moreGenuine Hotels.com guest review
For location Ok, room needed to be cleaned, breakfast was??? A few packages of muffins, a loaf of bread, Some kind of cereal? this was 7 AM. Guests were coming into Breakfast room and there was no food there???Disappointed.JGenuine Hotels.com guest review
Filthy hallways. Bed sheet was a flat sheet instead of fitted and kept pulling off. Shower did not drain. No internet. Wallpaper coming off in bathroom. Dirty towel left in bathroom. Ceiling falling off in stairs. Trash on floor in room. Dirty laundry piled up behing reception desk. place needs to be condemned,Genuine Hotels.com guest review
Staff was fine I booked non smoking but was not accommodated room was not very clean location was ok and there's a great place To get breakfast next store. Stayed 2 nights wouldn't want to spend a week there.Genuine Hotels.com guest review
"super 8 south portland"
Stayed for three nights, bed never got changed or made, don't think they were clean when I checked in. Towels never were removed from floor so ended with a pile of dirty towel, spoke to the front desk and nothing changedGenuine Hotels.com guest review
"Super 8 South Portland ME"
Lobby smelled of smoke..well stank of smoke. But my non smoking was clean and smelled only of cleaning products. Beds can use more comfortable pillows. My pillows were of the solid foam type and I could't squish them to my preference.Genuine Hotels.com guest review
"Super 8 South Portland Maine"
Front staff of husband and wife was very friendly the first night, second night was husband's father and mother, not so friendly. Fitness room was locked entire stay and there was breakfast served. Heat didn't work the first night, took a time to get it fixed the second day. However for the price it was all livable.Genuine Hotels.com guest review
What I expected for the priceGenuine Hotels.com guest review
The friendly desk clerk, and a clean room and bed are really all I needed. That it cost 20%r of what I paid the in Boston the previous night was a big bonus.Genuine Hotels.com guest review
"Close to the airport"
I'd recommend this hotel to others because it was only a bed and bathroom close to the airport. That was all I was looking for.Genuine Hotels.com guest review
We arrived very late, almost midnight; There is no food there, not even a soda machine; We had to travel to a near by 7-11 ; I have a person that needs at least a pudding to take bedtime meds. so this was an additional pain in the neck. No breakfast to speak off. The room was clean, and the beds were very comfortable, we did sleep well. Old fashion […] heating units, either you are hot or too cool. The bathrooms had black mold all around the tile; and there was not a tissue box to be found; Very disappointing; We did inform the clerk at check out, she apologized for the mold, and said it was the first she had heard of it. We will try the Best Western next to it the following trip. Very conveniently located near route 295 and the Maine turnpike, 95; Read moreGenuine Expedia guest review
"would not stay here again"
NO>>>>>>........Genuine Expedia guest review
Lamp was broken smelled like mildew heater was loudGenuine Hotels.com guest review
Breakfast was minimal. Room was OK.Genuine Expedia guest review
"Dirt cheap - if you need to lay your head"
We needed a cheap place at the last minute and this fit the bill. We chose to spend a bit more money for a lot more comfort the following night. If you are on the cheap and know you aren't spending a lot of time in the room, this is your place. Towels are basic, sheets barely stay on the bed, air/fan needs updating but hey, we had a place to lie our […] heads. You get what you pay for....but it is clean! Read moreGenuine Hotels.com guest review
Smelled like they used a whole bottle of disinfectant to cover up some other horrible smell. Side door to hotel had no lock...seemed a tad unsafe. The lights didn't work in the room & the shower was a little dirty. Overall...we needed a cheap place to stay one night...and we got what we paid for! They did have some great cable tv!! I might think about […] spending a little more $$ next time & upgrade to a more reputable hotel! Read moreGenuine Expedia guest review
Motel in much disrepair. Phone in room didn't work and it took 3 tries to get a replacement. No towels in bathroom when I arrived and was told they were all out being laundered and I'd have to wait. Refrigerator and microwave in room not plugged in or out of service, young man at check-in desk not helpful at all. I would never stay here again and it […] has caused me to rethink staying at super 8s anywhere. Read moreGenuine Hotels.com guest review
It smelled like cleaning chemicals= sounds good to meGenuine Expedia guest review
"Would never stay at this hotel again"
What an awful experience. We arrived around 6 pm and the maid was only cleaning the room. Finally got in the room and there was no a/c, picked up the phone to call the front desk and it came apart in my hands. Went to turn on the lamp and there was no bulb in there. had to go down to the desk to tell them because the phone did not work. On the way […] down we pass the work out room with a big "out of order" sign on it, the vending machine was also out of order. They turned the air on at the front desk for us and sent someone up to fix the phone but he ended up replacing it because it was not fixable. We were also told there was free Wi-Fi and could not get a connection on either of our computers. Awful experience................................. Read moreGenuine Hotels.com guest review
"Super 8 South Portland-close proximity-bad bad bad"
I read previous reviews about this hotel and since I am not a very picky person I did not heed the warnings. I made the booking anyway because everywhere else was more expensive, and this hotel was close in proximity to where I wanted to be. I tell you now, unless you want to feel disgusting, creeped out by the disturbing uncleanliness of this hotel, […] and feel like you are in a low-grade horror film...than by all means stay there. It was cheaper, but i would not recommend it unless you have a gas mask. The windows are sealed shut, the floors are so dirty that our socks were black within minutes, the tub had 1 foot of water in it, the air conditioner did not work, the toilet was orange/yellow with flies in it. Etc etc etc. Do not stay there! Read moreGenuine Hotels.com guest review
"Don't waste your money..."
I don't ask much from a hotel. Clean and dry on a rainy night is all that really matters. This one was dry, but not at all clean. Stains on the blankets, the origin of which I can only nauseatingly speculate on. Free WiFi? Uh, not exactly. Free yes, but none of the connections worked. I got the front desk shrug when I asked about it. I won't be staying […] there again. Read moreGenuine Hotels.com guest review
"Super 8 S Portland ME"
We stayed at this hotel after 2 full days of sightseeing in NH and ME; we were exhausted when we checked in. We failed to notice the trash & abundance of cigarette butts just outside the front doors as we were tired and it was dark when we checked in. The first room we received, the bedding was absolutely filthy. As this is a budget hotel, it was no […] surprise that there wasnt a mattress pad on the bed, however, the bedding filth was unacceptable. There were dirty shoe prints on the pillowcases and the sheets were stained. The blanket had either chocolate or feces on it and there was dried blood on the comforter. I asked for and received another room which was slightly better. The king size pillows had standard pillowcases on them giving us a view of the verfy old and stained pillows. The pillowcases lacked show prints but did have dirt on them. The sheets were also stained. At least I hope they were stained, they appeared to have old urine stains on them. The blanket did not fit the king size bed as it was, at best, a queen size and the comforter was unusable as it had several unidentifiable stains on the underside. The towels were at least clean so we draped them over the pillows to get some sleep. The included "continental breakfast" was nothing more than weak coffee, one quart of 2% milk, one pitcher of rancid smelling orange juice and the breakfast foods were limited to slices of white and wheat bread and mini muffins and 2 choices of dried cereal. While the hotel staff were pleasant enough although disinterestefd, the disgraceful state of the hotel, which appeared to be quite nice in years past, was sad. The rugs were linty and dirty and the glass in the lobby was filmy and dirty. I have stayed in several other "budget" hotels but this one was by far the dirtiest one Ive ever seen and if my husband and I hadnt been so exhausted, we never would have remained at such a place. I was VERY diappointed in my stay. Read moreGenuine Hotels.com guest review
"Couldn't get in the hotel to give a proper rating."
We paid for our hotels, through hotel.com, we got to our hotel, and they said they had trouble with the system and only taking walk ins they sold our rooms. we had 2 rooms booked and paid for. We are not impressed, we found lodging 20 miles down the road. we did not return to Portland for shopping, we will never stay at a Super 8. I will tell Everyone […] I know that comes to Portland for shopping to stay clear of the Super 8. Read moreGenuine Hotels.com guest review
very poorly maintained hotel there was no breakfast to speak of.Genuine Hotels.com guest review
Room was dirty and hotel was poorly looked after.Genuine Hotels.com guest review
"shoddy, filthy hotel with poor "breakfast""
I was disgusted by the lack of cleanliness. Filthy tub, peeling wallpaper. breakfast ran from 6-9. we went at 7:45 and there was literally a few pieces of bread, and frosted flakes and corn flakes left. No fruit and no cups. When asked we were told they had just run out. As more people showed we were told that the fruit was being purchased. Never saw […] any. Didn't bother going to breakfast the next day. the old saying you get what you pay for is true here. Bed for the night is all you should plan on. poor wifi too fyi Read moreGenuine Hotels.com guest review
"Was not impressed and won't stay there again!"
Our stay was just ok. Got to our room and the bathroom was not clean, it look it hadn't been clean in a while. The guy at the front desk eventually came and cleaned it. He stated on the sign that it was under New Management but that was left to be desired. The hotel is run down and in need of a lot of work. It was cheap and really I don't know why Hotel.com […] would even consider ok'ing people to stay there. I won't go back. Read moreGenuine Hotels.com guest review
"A bargain has a price"
Although my room was smoke free, the lobby and hallways reeked heavily of stale smoke. The coffee machine in my room needed repair but worked if I used my toothbrush to turn it on. I had to go to the lobby to get cups and supplies. The hotel had recently changed management, was understaffed, was in the process of hiring honest workers, so perhaps things […] will change in the near future. The price was undeniably good. Read moreGenuine Hotels.com guest review
"2 nights stay"
We were satisfied with our accommodations. It's not a 5 Star hotel nor did we expect to receive 5 Star service. For the price, the room was clean, the staff very friendly and approachable. It met our needs and we were more than pleased with our experience. The only complaint might be that the WiFi wasn't operable, but we were quite happy to have an […] excuse not to respond to emails, etc. We were in the area for a shopping trip and the location was convenient. I would definitely return. Read moreGenuine Hotels.com guest review
Everything's above adequate except for locationGenuine Hotels.com guest review
Very comfortable, Will stay there again.Genuine Hotels.com guest review
We were very dissapointed with our hotel. I will actually NEVER recommend this to anyone.On arrival.Room was non smoking, but it smelled of smoke, Room next door and across the passage BOTH smoking room. This seems riduculous.Sheets smelled of perfume and looked like they had been slept in. Blankets dirty. No towels, had to wait for those each day.No-one […] came in to make up the beds or take dirty towels away.No tea/coffee maker. No help for any of this as they said they had no help there. It was the down side to our stay, which we had driven 10 hours to reach. I think this was Money NOT well spent. Read moreGenuine Hotels.com guest review
"Don't stay there"
No telephone in room, Wi-fi not working, towels were rationed at 2 small ones, no milk for cereals at breakfast, musty smell in room, cardboard walls, lights are low wattage. However, the desk clerk did his best to try fixing things. without him we wouln't even have had towels!Genuine Hotels.com guest review
Never more...Genuine Hotels.com guest review
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