"Good Neighborhood Hotel"
Clean, spacious rooms, good breakfast, courteous and very friendly staff.Genuine Hotels.com guest review
"Adequate but not up to good"
The beds were adequate, but not really comfortable. The air conditioner/heating unit sounded like a jet taking off every time it cycled on. Otherwise the room was adequate. The bathroom was clean and up to date.Genuine Hotels.com guest review
the hotel was in great shape my room was absolutely wonderful great place to stay I give it 4 starsGenuine Hotels.com guest review
I had a handicap access room which I didn't need but it was fine. Hotel was very quiet and well maintained. Staff was very helpful. Bed was comfortableGenuine Hotels.com guest review
The hotel itself was ok. Just that the front desk lady who checked me in was having a bad day or something, I really didn't feel like dealing with her bad attitude after driving long hours in the snow storm...Genuine Hotels.com guest review
"too short of a stay"
we were only in the room for one night, as on the second night, we had to evacuatre becassue of a fire on the fourth floor, which is where we were staying. but i liked the decor. it was clean & modern.Genuine Expedia guest review
Everything was clean and nice great place to stay!Genuine Hotels.com guest review
"Couldn't be happier"
It was the fastest check-in I have ever had. Very friendly staff. Extremely clean and comfortable rooms. Beds very comfortable, which is very important for me with back problems. Excellent continental breakfast. Have not one complaint. Thanks for a great stay!!Genuine Hotels.com guest review
"A short, but comfortable stay"
Everything is just fine! Nice room and TV, friendly and helpful staff. There's basically nothing to complain about! A++++ hotel, great value!Genuine Hotels.com guest review
"Clean and Friendly"
Our room was really nice and clean and the hotel staff was incredibly helpful. I would definitely stay here again.Genuine Hotels.com guest review
"close to theater and zoo"
room was comfortable, staff was friendly, ac/heat unit quiet. room was clean however the bathroom floor had not been swept in a while as there was dust,baby or foot powder, and hair present with hair in the bathtub also,which made us wonder about the cleanliness of the rest of the room but that all seemed fine.Genuine Hotels.com guest review
"Comfort place to sleep"
One of the most comfortable motel rooms I've been in. Extremely quiet air/heating unit, which is unusual for a motel room. Front desk was professional and helpful.Genuine Hotels.com guest review
The hotel was very clean with great amenities (including the availability of coffee, fruit and freshly baked cookies in the lobby 24/7). The staff was friendly and helpful. I would definitely stay there again.Genuine Hotels.com guest review
The front desk attendant when I arrived was terrific and was more than willing to accommodate my request to change rooms after I received clarification about smoking conditions. I really appreciate the courtesy manner that I was treated with. There was no indication online indicating that the hotel was smoke free and I was even offered the option to […] check a box for a smoking room. Read moreGenuine Hotels.com guest review
"Not a restful visit"
We were greeted well by polite staff. walkways cramps and hallways were dark. As we approached our room on the second floor, the smell was uninviting. One of our neighboring guests placed their son's hockey gear bag outside their door. I have raised three year round athletes and am tolerant of smelly gear but this was over the top BAD! I politely brought […] it to the attention of Front Desk staff. They apologized for the inconvenience and promptly prayed our hall. About 9pm, middle school aged children were playing tag, running up and down the hall and using the staircase next to our room. We called the Front Desk who apologized again and the game ended. After midnight, we were awakened by the same children running around the parking lot. My husband again called the Front Desk. The staff member did not apologize and told my husband, "I just started at 11pm and this was her first notice of the problem." All of the interruptions were not the fault of this hotel's staff. That being said, I would not select this hotel again. Read moreGenuine Hotels.com guest review
"Comfortable and Clean"
Very nice and well organized hotel. Staff was fantastic! Stayed for 3 nights and was only able to go to their breakfast once but it was good. Highly recommend for those looking to stay in metro-Detroit area.Genuine Hotels.com guest review
Good hotel around a lot of industry, great for business. A few restaurants around as wellGenuine Expedia guest review
Clean and well furnished; complimentary breakfast very generous . Disappointed there was no in-room refrigerator. Even budget motels generally have this convenience.Genuine Hotels.com guest review
Response by Hampton Inn Detroit/Madison Heights/South Troy Thank you for taking time to provide a review of Hampton Inn of Madison Heights. We appreciate your feedback. We are so glad that you found the rooms to be clean and well furnished and we are very pleased that you enjoyed the complimentary breakfast. Please allow us to share a few additional details about the hotel. Select deluxe rooms automatically come with a mini-fridge and microwave provided in the room, these rooms are considered upgrades, and the price of this room style is typically set at a premium rate just above the cost of the standard rooms. Hampton Inn & Suites include a fridge and microwave in all of their hotel rooms. We look forward to your future stays with us. We hope this information is helpful. Best Regards,
"Great Staff! Clean Room! great Breakfast!"
Stayed here in July for a regatta in Grosse Point. Will plan on coming back!Genuine Hotels.com guest review
"Very friendly and accomodating"
From the moment we checked in until the end of our stay, everyone was very friendly and efficient in taking care of us. We truly felt like we were their "guests"! Good coffee in the lobby. Beds weren't as firm as I like. No fan in bathroom.Genuine Hotels.com guest review
"Very nice and clean"
Continental breakfast was a complete disaster each of our 3 mornings, area WAY to small to accommodate everyone but quality of food was fair, and don't count on the 24 hour coffee service in the lobby it's either not there or cold. Not a game breaker for me though, hotel was very clean, quiet and staff very nice, will stay there on future trips.Genuine Hotels.com guest review
NICE PEOPLE, GOOD SERVICE, GOOD LOCATION, WELL MAINTAINED HOTELGenuine Hotels.com guest review
My kids really enjoyed the breakfasts -- especially making their own waffles -- every morning and it saved us an extra stop at a restaurant every day. The pool was clean. The rooms were comfortable and clean. The only thing that bothered me was that there was no fan in the bathroom. I would recommend this hotel.Genuine Hotels.com guest review
Excellent. Required to put us in easy reach of family reunion in nearby Clawson. Easy access to I75 and variety of shops malls and eateries.Genuine Hotels.com guest review
"Very Clean and great service...."
Very satisfied stay....Genuine Hotels.com guest review
"clean , safe environment"
Everyone was friendlyand helpful. The cookies were great as a way of greeting guests. The bathroom was spotless. That is very important to me. It was extremely quiet. Great experience.Genuine Hotels.com guest review
"great hotel & service"
The room was comfortable, and the hotel was very very well kept. The best service ever, and I would highly recommend anyone if they are in that area to stay here. The breakfast lady is a sweetheart. Overall, a great experience, and will definitely stay if I am ever in that area.Genuine Expedia guest review
"everything was wonderful!!"
Everything was very clean, updated and so nice. Everyone was very kind and helpful. Breakfast was great and the lady assisting with breakfast was very sweet!Genuine Hotels.com guest review
"Clean & Friendly"
Upon check in the staff were very friendly! My room was clean, comfortable and quiet. After returning after dinner, I found a Thank You card for staying there. I would recommend everyone to stay here if you are traveling to the Metro-Detroit area. This is going to the hotel every time I travel there!Genuine Hotels.com guest review
Very nice. This text is included just because Expedia wouldn't accept such a short review.Genuine Expedia guest review
Had a wonderful stay...definitly will use this location again. A few items were missing from the room like an ice bucket and cups....staff was very friendlyGenuine Hotels.com guest review
Second time I have stayed at this hotel. Its nicce and clean. Rates were good for the area. Its near shopping and food. The hot breakfast is OK for a small hotel. The property does need some updating and maintenance however, and does have paper thin wall.Genuine Hotels.com guest review
"Hampton Inn in Madison Heights"
Hotel was nicer than I expected. It was a bit noisy on my floor because of a few families staying there. It didn't quiet down until very late. The breakfast included omelets, fried potatoes and sausage beside the usual waffles and other continental breakfast fare.Genuine Hotels.com guest review
"Hampton Inn-Madison Heights - Great rennovation"
Rooms and lobby are have been redone in the past couple of years, and they look great. Flat screen tv, free wi-fi, a great breakfast. This is a great property!Genuine Hotels.com guest review
"Clean & Friendly"
This is a very nice place to stay. Room was clean, bathroom was clean and not too small. Desk staff were friendly. Although I did not get the chance to enjoy the breakfast, it smelled yummy and looked good. I was surprised they actually made oatmeal not just packets of instant , a plus in my opinion. Coffee in the lobby was really good. The only thing […] I did not care for was the in-room coffee, just didn't taste good. Location is fine, A mall and restaurants are close, but you will have to drive, not far but not walking distance either. Close to the freeway, but not so close that you hear road noise all night. Read moreGenuine Hotels.com guest review
"Hampton Inn Madison Heights Mi"
Very nice hotel. Employees were friendly and courteous. Lovely place to stay. Near shops and restaurants. Thank you!!Genuine Hotels.com guest review
"Hampton in Detroit-Madison Heights"
Had a pleasant stay.Staff was friendly and very helpful.Rooms were clean and comfortable and breakfast was great..Would most definitely stay there again..Genuine Hotels.com guest review
I would stay here again. Very welcoming, room very nice, breakfast very good.Genuine Hotels.com guest review
Our room was extremely clean, spacious and comfortable. Breakfast was excellent. Very close proximity to I75. Will definitely keep this hotel on the short list when staying in the northern subarbs of Detroit.Genuine Hotels.com guest review
Really nice would use same hotel again very clean close to restaurants nice areaGenuine Hotels.com guest review
"My Cold A.. stay in the big M"
The staff is pleasant and attentive ,the rooms and grounds are clean.May be time to do a refresh on the the bathrooms.Genuine Expedia guest review
Great hotel for the price. Room was very clean, front desk service was exceptional, breakfast was great! Will definitely be back.Genuine Hotels.com guest review
"gave me a slightly weird feeling"
When I arrived on a Sunday afternoon, the hotel was like a ghost town. Only a few cars in the driveway and the place was silent. There was a stale smell in the lobby. I was given a room on the top floor (4th) and only then was I told there was a problem with the elevators and I was told to use the stairs. I felt really alone in this hotel. I did not […] see or hear one other guest the whole time. I left early in the morning and to my surprise there was no one at the reception desk and the door to the reception lobby seemed to be locked, so I had to just leave without formally checking out. I got a weird feeling knowing (?) that I had slept there all night with possibly no one at reception and a virtually empty building. Other than that, the room was clean and quite acceptable. Not much food available in the immediate area other than a McDonalds and an Applebys. Read moreGenuine Hotels.com guest review
"Hampton Inn, Madison Heights, MI....Great Stay"
No complaints!! Given cookies at check in, great staff, comfortable room, ended our stay with a descent hotel breakfast! Would definetly recommend!!Genuine Hotels.com guest review
"Hampton Inn Detroit- Madison Heights"
Very nice hotel room Room could be a little bigger but had the King bed. The pillows were so soft made for a restful sleep and breakfast was good way to start the dayGenuine Hotels.com guest review
"Hampton Inn, Madison Heights, MI"
Shower door handle was very loose and I almost fell when grabbing it. It was lopsided.Genuine Hotels.com guest review
"Clean, safe, in a somewhat decent neighborhood."
For the price and location this place was satisfactory.Genuine Expedia guest review
"Can't go wrong with Hampton"
In my experience, Hampton Inns are consistently nice hotels and the full free fresh breakfast can't be beat. Additionally free coffee/tea is available 24/7 and lemonade and iced tea were offered in the afternoons. Housekeeping and front desk staff were friendly, nice, and attentive. My room was quiet and I slept very well. The location is commercial […] in nature, with some nice restaurants and shopping in nearby areas. The hotel is a bit far from downtown Detroit (20 minutes in no traffic and even further to the airport), where I wanted to spend most of my time, but I chose the tradeoff between cheaper price for a better hotel in a better part of town at a greater distance. I just wouldn't recommend it if you need to drive to/from downtown during rush hour as there is a lot of stop and go and frequent wrecks on the highways in the Detroit area. Read moreGenuine Hotels.com guest review
"Affordable, Modern & Great Beds"
I have stayed at this Hampton Inn several times. The rooms are modern and the bedding is really nice. I also appreciate the 12 p.m. checkout time. I like that it is located off the main drag yet on a fast-moving cross-town access road. You can also hop on I-75 and be anywhere north or south pretty quick. The Detroit Zoo is only a few miles away. The […] posh Somerset Mall is just down the road. It is also just a couple of miles from trendy downtown Royal Oak shopping, restaurants and nightclubs! Read moreGenuine Hotels.com guest review
2nd shift desk attendant, Keesha. A-mazing! Very kind and helpful. When there was an issue with how our reservation was booked she did an excellent job with helping us out. Also was on point with good restaurant reccomendations. Rooms very clean and very comfortable bed!Genuine Hotels.com guest review
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