Breakfast was great, the hotel was clean and well kept and the room felt nice. The bed was smaller than I expected but overall I was very pleased with my stay.Genuine Hotels.com guest review
"Clean hotel with friendly service"
Hotel was very clean and the staff was very helpful and friendly. I would certainly stay here again.Genuine Hotels.com guest review
"Clean, convenient, excellent front desk service."
No negative issues whatsoever. Very pleasant one night stay. Didn't take part in breakfast, so can't comment on that. Reasonable rate.Genuine Expedia guest review
"close to family"
good the beds were a little hard.Genuine Hotels.com guest review
"nice rooms but poor building maintenance"
The room was very nice but no HBO as advertised an the ice machine on our floor was broken an the only snack machine in the building was broken.Genuine Hotels.com guest review
"Great customer service!"
The customer service was great! I would and have recommended this hotel.Genuine Hotels.com guest review
"Well located Hotel"
This hotel was in the perfect location for access to my meeting location, the interstate and excellent places to eat! The staff could not have been any more welcoming. They are some of the nicest people I have encountered in a hotel staff in a long time. Hampton Inn is usually my preference for travel accommodations and this one was above and beyond […] my expectations. Thank you for a pleasant stay! Read moreGenuine Expedia guest review
The beds were comfortable and the room was very cleanGenuine Hotels.com guest review
I booked this hotel after searching on Expedia for a place to stay for just one night. I was hoping to find a decent motel since I thought that's only what I could get for my money. I found this hotel on the first page. It kinda seemed too good to be true after looking at the pictures, but it was rated well and I couldn't beat the price. I was so surprised. […] I really enjoyed the stay here. Everything we needed, and the room was incredibly clean. Very happy with the stay, the amentities, and the staff. I will definitely stay here again if I need to. Read moreGenuine Expedia guest review
"Only minutes from downtown Detroit"
Hotel is starting to show its age. We have stayed there before. It appeared to be fully booked for the weekend, and only problem was they ran out of coffee at the morning breakfast and no one around to refresh pots. Other than that a good stay.Genuine Hotels.com guest review
The hotel was very nice and the room was quite large, comfortable and clean. My sheets and duvet cover smelled fresh and clean. The bed was comfortable. The buffet breakfast was outstanding! Hot and delicious with many options to choose from. I have to admit being quite surprised by the high quality as the room price was very affordable. Needless to […] say, I will be returning to the area to visit with my client so I will definitely be staying at this hotel again. Read moreGenuine Hotels.com guest review
I had a great stay, but you need to change you check in policy, I wanted to check in at 9 am after driving all night from New york, but I was unable to do so, it will shore be nice to have a 9 o'clock check.Genuine Hotels.com guest review
"It was okay."
Tried to check in a little early (2:30) as we were meeting family as soon as we could, after check in. We had requested a king room, and was told that they didn't have any king rooms clean at that time. Had to wait approximately 1/2 hour before one became available, which cut into time with family. Would have enjoyed some time in the pool, except they […] have an outdoor pool, which isn't heated. Might be something to consider. The room was clean and the bed was comfy. I guess since we were there just to sleep and shower, it was sufficient. Read moreGenuine Hotels.com guest review
"OK but not very clean"
Room and bathroom were a little dirty, which makes you wonder. Hotel was noisy, but overall the hotel was OK. Will look for a new hotel next time.Genuine Hotels.com guest review
"great hub to metro Detroit area"
we were in town to see friends,family & go to the Detroit GP Indy Car race.Hotel is right of 75 & 14 mile.easy drive into the city and close to everything we need.staff was outstanding and an excellent value.Genuine Hotels.com guest review
"Not bad for the price"
The rooms are nice and the staff was very helpful and friendly. The surrounding area is a little desolate and you will need to drive a mile or 2 for a meal. The night I was there the Russian hockey team was in town and running up and down hall all night. Door nice but not soundproof by any means. About 30 minutes from airport.Genuine Hotels.com guest review
"nice hotel ,friendly staff"
This the seventh time I book in Hampton Inn in all the states. The hotel is very good and the staff are excellent.Genuine Expedia guest review
It was a very nice and inviting hotel. Very friendly service at the front desk. Thank You.Genuine Hotels.com guest review
"Clean and comfortable"
When I need to return to Detroit on business, I will stay at this hotel. One of the best basic business stays I've had.Genuine Expedia guest review
"Convenient to our location"
Other than the fact our King bed mattress was a bit off - my feet were above my head. Everything was great. Good breakfast and our daughter enjoyed sleeping on the hide-away sofa bed.Genuine Hotels.com guest review
"Very nice hotel!"
It was very clean, recently updated, the staff was friendly, and the hot breakfast was excellent and convenient!Genuine Hotels.com guest review
"Good Neighborhood Hotel"
Clean, spacious rooms, good breakfast, courteous and very friendly staff.Genuine Hotels.com guest review
"Adequate but not up to good"
The beds were adequate, but not really comfortable. The air conditioner/heating unit sounded like a jet taking off every time it cycled on. Otherwise the room was adequate. The bathroom was clean and up to date.Genuine Hotels.com guest review
the hotel was in great shape my room was absolutely wonderful great place to stay I give it 4 starsGenuine Hotels.com guest review
I had a handicap access room which I didn't need but it was fine. Hotel was very quiet and well maintained. Staff was very helpful. Bed was comfortableGenuine Hotels.com guest review
The hotel itself was ok. Just that the front desk lady who checked me in was having a bad day or something, I really didn't feel like dealing with her bad attitude after driving long hours in the snow storm...Genuine Hotels.com guest review
"too short of a stay"
we were only in the room for one night, as on the second night, we had to evacuatre becassue of a fire on the fourth floor, which is where we were staying. but i liked the decor. it was clean & modern.Genuine Expedia guest review
Everything was clean and nice great place to stay!Genuine Hotels.com guest review
"Couldn't be happier"
It was the fastest check-in I have ever had. Very friendly staff. Extremely clean and comfortable rooms. Beds very comfortable, which is very important for me with back problems. Excellent continental breakfast. Have not one complaint. Thanks for a great stay!!Genuine Hotels.com guest review
"A short, but comfortable stay"
Everything is just fine! Nice room and TV, friendly and helpful staff. There's basically nothing to complain about! A++++ hotel, great value!Genuine Hotels.com guest review
"Clean and Friendly"
Our room was really nice and clean and the hotel staff was incredibly helpful. I would definitely stay here again.Genuine Hotels.com guest review
"close to theater and zoo"
room was comfortable, staff was friendly, ac/heat unit quiet. room was clean however the bathroom floor had not been swept in a while as there was dust,baby or foot powder, and hair present with hair in the bathtub also,which made us wonder about the cleanliness of the rest of the room but that all seemed fine.Genuine Hotels.com guest review
"Comfort place to sleep"
One of the most comfortable motel rooms I've been in. Extremely quiet air/heating unit, which is unusual for a motel room. Front desk was professional and helpful.Genuine Hotels.com guest review
The hotel was very clean with great amenities (including the availability of coffee, fruit and freshly baked cookies in the lobby 24/7). The staff was friendly and helpful. I would definitely stay there again.Genuine Hotels.com guest review
The front desk attendant when I arrived was terrific and was more than willing to accommodate my request to change rooms after I received clarification about smoking conditions. I really appreciate the courtesy manner that I was treated with. There was no indication online indicating that the hotel was smoke free and I was even offered the option to […] check a box for a smoking room. Read moreGenuine Hotels.com guest review
"Not a restful visit"
We were greeted well by polite staff. walkways cramps and hallways were dark. As we approached our room on the second floor, the smell was uninviting. One of our neighboring guests placed their son's hockey gear bag outside their door. I have raised three year round athletes and am tolerant of smelly gear but this was over the top BAD! I politely brought […] it to the attention of Front Desk staff. They apologized for the inconvenience and promptly prayed our hall. About 9pm, middle school aged children were playing tag, running up and down the hall and using the staircase next to our room. We called the Front Desk who apologized again and the game ended. After midnight, we were awakened by the same children running around the parking lot. My husband again called the Front Desk. The staff member did not apologize and told my husband, "I just started at 11pm and this was her first notice of the problem." All of the interruptions were not the fault of this hotel's staff. That being said, I would not select this hotel again. Read moreGenuine Hotels.com guest review
"Comfortable and Clean"
Very nice and well organized hotel. Staff was fantastic! Stayed for 3 nights and was only able to go to their breakfast once but it was good. Highly recommend for those looking to stay in metro-Detroit area.Genuine Hotels.com guest review
Good hotel around a lot of industry, great for business. A few restaurants around as wellGenuine Expedia guest review
Clean and well furnished; complimentary breakfast very generous . Disappointed there was no in-room refrigerator. Even budget motels generally have this convenience.Genuine Hotels.com guest review
Response by Hampton Inn Detroit/Madison Heights/South Troy Thank you for taking time to provide a review of Hampton Inn of Madison Heights. We appreciate your feedback. We are so glad that you found the rooms to be clean and well furnished and we are very pleased that you enjoyed the complimentary breakfast. Please allow us to share a few additional details about the hotel. Select deluxe rooms automatically come with a mini-fridge and microwave provided in the room, these rooms are considered upgrades, and the price of this room style is typically set at a premium rate just above the cost of the standard rooms. Hampton Inn & Suites include a fridge and microwave in all of their hotel rooms. We look forward to your future stays with us. We hope this information is helpful. Best Regards,
"Great Staff! Clean Room! great Breakfast!"
Stayed here in July for a regatta in Grosse Point. Will plan on coming back!Genuine Hotels.com guest review
"Very friendly and accomodating"
From the moment we checked in until the end of our stay, everyone was very friendly and efficient in taking care of us. We truly felt like we were their "guests"! Good coffee in the lobby. Beds weren't as firm as I like. No fan in bathroom.Genuine Hotels.com guest review
"Very nice and clean"
Continental breakfast was a complete disaster each of our 3 mornings, area WAY to small to accommodate everyone but quality of food was fair, and don't count on the 24 hour coffee service in the lobby it's either not there or cold. Not a game breaker for me though, hotel was very clean, quiet and staff very nice, will stay there on future trips.Genuine Hotels.com guest review
NICE PEOPLE, GOOD SERVICE, GOOD LOCATION, WELL MAINTAINED HOTELGenuine Hotels.com guest review
My kids really enjoyed the breakfasts -- especially making their own waffles -- every morning and it saved us an extra stop at a restaurant every day. The pool was clean. The rooms were comfortable and clean. The only thing that bothered me was that there was no fan in the bathroom. I would recommend this hotel.Genuine Hotels.com guest review
Excellent. Required to put us in easy reach of family reunion in nearby Clawson. Easy access to I75 and variety of shops malls and eateries.Genuine Hotels.com guest review
"Very Clean and great service...."
Very satisfied stay....Genuine Hotels.com guest review
"clean , safe environment"
Everyone was friendlyand helpful. The cookies were great as a way of greeting guests. The bathroom was spotless. That is very important to me. It was extremely quiet. Great experience.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Would stay again!"
Cleaning service left a card reminder that they needed to clean my room plus called to make sure I needed them to or not. Parking lot was well lit. The smell of fresh warm chocolate chip cookies was wonderful! Friendly service.Genuine Hotels.com guest review
"great hotel & service"
The room was comfortable, and the hotel was very very well kept. The best service ever, and I would highly recommend anyone if they are in that area to stay here. The breakfast lady is a sweetheart. Overall, a great experience, and will definitely stay if I am ever in that area.Genuine Expedia guest review
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