"Nice and close to where I was going"
nice room, comfortable. Breakfast was great! Staff very good.Genuine Expedia guest review
Upon arrival, the hotel looked very nice. However, the front desk service was so rude. My partner and I were checking in and she was obviously very uncomfortable with it; she was more polite and interested with the couple checking-in prior to us. When we underwent the long check-in process, she demanded my partner's ID despite that the room was only […] in my name for 2 adults; the couple prior to us only provided the man's ID. After the very drawn-out process, she handed us keys and sent us away without an actual room assignment, which she was then flustered over when questioned. When we tried to use our keys they didn't work at all and the couple that checked-in just before us had to let us into the building, at which time they commented on the receptionist's poor service skills and general rudeness with us. When we approached the receptionist about the keys not working she continued to make excuses without ever appologizing, she practically blamed us for the keys not working because we had the keys, which she tossed on the desk at us, prior to room assignment. Despite that we travel to the area often for conferences and other business related ventures, we and our business will not be using this hotel again becuase of the overall rude reception. Read moreGenuine Hotels.com guest review
"better than I expected"
The convenient location fit my need perfectly. The room was clean, well equipped, and quiet. Staff helpful and the breakfast better than most.Genuine Hotels.com guest review
Need better cable service with more channelsGenuine Hotels.com guest review
"Great place!! Clean, warm & inviting!"
Great hotel!! Clean and neat with no issues.Free breakfast was excellent as well as the staff. Would definitely stay again!! Many thanks for a great stay!Genuine Expedia guest review
"BEST STAY EVER"
It was nice to have clean everything and a hot breakfast. The blankets were very comfortable.Genuine Hotels.com guest review
"Noisy heating/cooling system"
Fine other than the noisy heating/cooling system which woke me up several times.Genuine Hotels.com guest review
When I tried to check in, no one was in sight or ear-shot for about 5 minutes. Room was comfortable, but hotel needs some updating all the way around - not what I would expect from Hampton.Genuine Expedia guest review
All in all I felt the money I spent was well worth what I receivedGenuine Hotels.com guest review
I read the other comments people have submitted and didnt really believe it, so i booked anyway just to see and i needed a room in that area anyway. I was glad to see what they had wrote was in fact true. Was very happy with my stay and Im not sure as to how it could have been better. Everyone there is pleasant to talk with and joke with. Good time […] and would defiantly stay there again Read moreGenuine Hotels.com guest review
"It was beautiful! I was at Disney World!"
Disney World Hotel & Resort EXCELLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEENTGenuine Expedia guest review
"Solid clean hotel."
Nothing fancy...but clean and classy. Very respectable room for the price. Lots of restaurants around. Next to freeway. Cant say much bad.Genuine Expedia guest review
I never felt like there were bed bugs, everything was comfortable and it was a no complaint hotel experience, which is very nice.Genuine Expedia guest review
"Best place I've ever stayed"
The hotel was excellent in every manner. The hotel staff was the best in the business. Each and every staff member we dealt with was extremely polite! The entire property was clean & homey. The room was beautiful and we were very comfortable there. This was my first stay at a Hampton but it won't b my last. I will definitely be staying again.Genuine Expedia guest review
Very clean and comfortable. We only stayed one night to go to a show in Royal Oak and it was a pleasant experience.Genuine Hotels.com guest review
Our room had clearly NOT been cleaned since the last person was there. The toilet was filthy, the shower still had what I assume was shampoo on the shelf, and the complimentary soap, shampoo, conditioner, and lotion were half used.Genuine Hotels.com guest review
"Birmingham area business trip"
I was in the Birmingham area for business, with my wife. The Hotel is well situated, nice quiet setting, and the entire facility is in top notch condition.Genuine Expedia guest review
Room was a little smaller than some other Hampton Inns that I have stayed at, but everything was same high standard.Genuine Hotels.com guest review
"would stay again"
Room was clean and comfortable. Complimentary breakfast was a plus and I would recommend this hotel to others.Genuine Hotels.com guest review
"A Hampton Inn That's Seen Better Days"
Nice enough, but aging building. Noisy partying late in the night/early morning. Sort of had a feeling that maybe there are long term residents.Genuine Hotels.com guest review
"Decent for the price"
Hotel was good. Only complaint was loud people in next rooms.Genuine Hotels.com guest review
After arriving at the hotel, we waited for 10 mins in the lobby for anyone to appear. We could hear them, and tried to make our presence known, to no avail. After a team member noticed us she stared blankly at us as if to say "what could you possibly want?" She then proceeded to begin to retreat into the back before we asked if she would mind checking […] us in after our 13 hour drive. She made it abundantly clear that we were an inconvenience to her. While the rest of the stay was fine, that first encounter set the tone for the rest of the trip, slightly marring our stay. I would never stay there again. Read moreGenuine Hotels.com guest review
The hotel was exceptionally clean. The room had all necessary amenities, including wi-fi access. I have stayed at this hotel twice now and intend to stay here in the future whenever I am in this areaGenuine Hotels.com guest review
This hotel was one of the best I have been in lately.. Room was clean, staff friendly. Breakfast was good, with fruit, eggs, meat and lots of other things to chose from. You could not hear noise from other rooms. The only thing I would like to have had was a refrigerator, which I thought was suppose to be in the room. I needed another room on our 2nd […] night there, sad that wanted to charge full price when at 9:30p at night you know they are not getting many more calls for rooms for the night. But overall I would stay there again. Read moreGenuine Expedia guest review
"one night stay over"
It was very clean and relaxing room. I slept very well and comfortable in the king size bed.Genuine Hotels.com guest review
I really enjoyed my stay here, the hotel was nice, service was good. Breakfast options were plenteous. We were also really close to the highway and everywhere else we needed to go. Starbucks was right up the street and around the corner :-). The bed and pillow were super comfy, I would stay again. Oh and I can't forget to mention that check-in was a […] breeze. Read moreGenuine Hotels.com guest review
Very nice hotel, easy to find, clean, quiet, good breakfast, and safe. Would stay here again.Genuine Expedia guest review
"Great for concert!"
Proximity to concert venue.Genuine Hotels.com guest review
Hotel is so quiet you would never know I-75 was 1 minute away. Facilities were very plush. No complaints. Slept great in a king size bed.Genuine Expedia guest review
The staff was, overall, very helpful and friendly. The room attendants were pleasant and greeted us with smiles and "hellos" in the hallway as we passed. One issue was with the front check-in clerk being on the phone and not even acknowledging guests waiting at the counter. Sure, finish the phone conversation, but at least a nod of recognition helps […] people in queue. Read moreGenuine Expedia guest review
Will definitely stay again when I return!Genuine Hotels.com guest review
Personnel were all very friendly- the front desk staff, the breakfast staff. The complimentary breakfast was the best. I usually like to take breakfast up to my room to eat, but the eating area was so beautiful and comfortable I ate there to enjoy the space. Thanks!Genuine Hotels.com guest review
The woman preparing the breakfast was very nice and personable. She was polite and spoke a greeting to all guest. The front desk crew was also very courteous during my check-in. The hotel itself is not far from shopping and good places to eat. It was relatively short trip to get back onto I-75 to drive to downtown Detroit.Genuine Expedia guest review
Everything was a great for our stay. The front desk associate Aimee was very helpful and friendly. Our only complaint was we never received our wake up call and the breakfast was not fantastic. I don't think the eggs were actually made from egg.Genuine Hotels.com guest review
Everything was very nice.... the toilets could be updated to a height that is taller. I felt like I was in a grade school restroom.. Way to low for a regular person. Otherwise, it was a very good place to stay. We would definitely come back to you for all our visits back to Michigan.. we were very satisfied.Genuine Hotels.com guest review
friendly, clean, good hot breakfast, would definitely stay here againGenuine Hotels.com guest review
We knew we wouldn't be in our hotel very much as we like to take in as much of each location we visit. The Hampton Inn is one of our favorite chains and we were not disappointed. Free parking, free breakfast, free Wi-Fi AND comfortable bedding! Couldn't ask for a better stay. Front desk personnel were very friendly!Genuine Hotels.com guest review
"Clean, convenient, and affordable"
The room was very clean and updated. The hotel was conveniently located for us and very affordable. After check-in, we soon realized the toilet didn't flush correctly. Front desk said they had no maintenance on duty and so we had to move to another room. When I went down to the front desk to pick up the key cards for the new room, I was met with no […] apology which I found odd. It wasn't a huge burden to make the move, but I thought an apology was warranted. Read moreGenuine Expedia guest review
"Very Nice and Modern"
The hotel was Very Nice and Modern. Much better than the Fairfield Inn a coupe of doors down.Genuine Hotels.com guest review
"Great stay at Hampton Inn as usual!"
I always love staying at the Hampton Inn. They always have great service and the breakfast feast alone is worth the trip. I would recommend it to everyone.Genuine Hotels.com guest review
"Perfect place for an anniversary stay"
It was my girlfriend and my 2nd anniversary; with me in grad school, and her not making too much money, we decided to "vacation" to the madison heights/clawson/royal oak area for a nice night out, while visiting the Detroit Zoo in the morning. I could not be happier with this hotel's location, price, or service. Everything was absolutely amazing! The […] bed was the comfiest hotel bed I've slept in, the staff was very helpful with finding taxi services, and the price was unbeatable. Read moreGenuine Expedia guest review
Great quality for the price. Close to Royal Oak, shopping, zoo, etc. Staff was super friendly. The only negative was that housekeeping was a little over aggressive. They were banging on doors all down our hallway at 830am. There were also so many housekeeping carts in the hall that you couldn't get through. Overall, excellent stay.Genuine Hotels.com guest review
Breakfast was great, the hotel was clean and well kept and the room felt nice. The bed was smaller than I expected but overall I was very pleased with my stay.Genuine Hotels.com guest review
"Clean hotel with friendly service"
Hotel was very clean and the staff was very helpful and friendly. I would certainly stay here again.Genuine Hotels.com guest review
"Clean, convenient, excellent front desk service."
No negative issues whatsoever. Very pleasant one night stay. Didn't take part in breakfast, so can't comment on that. Reasonable rate.Genuine Expedia guest review
"close to family"
good the beds were a little hard.Genuine Hotels.com guest review
"nice rooms but poor building maintenance"
The room was very nice but no HBO as advertised an the ice machine on our floor was broken an the only snack machine in the building was broken.Genuine Hotels.com guest review
"Great customer service!"
The customer service was great! I would and have recommended this hotel.Genuine Hotels.com guest review
"Well located Hotel"
This hotel was in the perfect location for access to my meeting location, the interstate and excellent places to eat! The staff could not have been any more welcoming. They are some of the nicest people I have encountered in a hotel staff in a long time. Hampton Inn is usually my preference for travel accommodations and this one was above and beyond […] my expectations. Thank you for a pleasant stay! Read moreGenuine Expedia guest review
The beds were comfortable and the room was very cleanGenuine Hotels.com guest review
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