Jin Jiang Hotel Shanghai - Shanghai

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Genuine Hotels.com guest review

We enjoyed the stay and felt overall comfortable. Down side, the room temperature was too hot and adjusting the thermostat didn't do anything when we turned it down, to cool, or even off. Also, sauna is not included in fee--maybe I should have known--I didn't pay attention. Liked the hotel--would have liked to have stayed in the more antique part rather […] than the 70s building but what's it matter--good location and commodities otherwise. Read more

Genuine Hotels.com guest review

It's very hard to get internet service in the hotel.

Genuine Hotels.com guest review

This is my second stay at the Jin Jiang Cathay this year. The hotel is one of several hotel buildings in a garden enclave in the center of the French Concession, convenient to transportation, sights, restaurants and shopping. This hotel is historically important, a faithfully restored and impeccably maintained art deco property. Amenities are comparable […] to any international luxury hotel, tastefully decorated, comfortable and clean. Staff are generally gracious and competent, though during this last visit, in Golden Week, there seemed to be a number of temporary "fill-ins" who were not in full command of their tasks: as an example, concierge staff not able to provide basic location information, or housekeepers not always repplenishing bathroom supplies. Overall, though, thhis hotel is a great choice for business or leisure travel, interesting, well-located and pleasing to the senses. Read more

Genuine Hotels.com guest review

Swank. Great experience, although when I checked out I waited so long for a baggage cart that eventually I manhandled four heavy bags downstairs myself.

Genuine Hotels.com guest review

This historic hotel is definitely impressive at first blush, but I was turned off by some minor issues. #1 there is a 15% service upcharge when you check in which hotels.com fails to mention. #2 our room was comfortable, but there was a screwdriver left in our shower, and a fruit pit on the floor of our bathroom. Not a big thing, but also not what you […] would expect out of a 4-5 star hotel. Al in all, it was pleasant enough, but i won't stay there again. Read more

Genuine Hotels.com guest review

Luxurious for a reasonable price. Great location off Huaihai shopping street, not too far of a walk from French Concession. This is the newer complex, not the famous older place up the street. It's a little tucked behind and tough to find so here are directions by Metro: Shanxi Road (S) metro station. Exit door 3. Make a left turn and go half a block […] down and look for the small street next to Shanghai Tang. Enter the small street, make an immediate right, walk to the end toward Tandoor Restaurant. Make a left and it will be right there. Read more

Genuine Expedia guest review

Pros: Spotless room and lobby. Nice fitness center and swimming pool. Good location near restaurants and subway station. Cons: A hotel of this caliber should provide free internet stations. We stayed at several hotels in China (including a Novotel and a youth hostel) and the Jin Jiang was the only one that charged for use of an internet station. That […] service was ridiculously expensive -- 3 yuan per minute with a minimum of 10 minutes. I have never paid $5USD for 10 minutes of internet. Counter staff could be a bit friendlier. Read more

Genuine Expedia guest review

Very nice hotel in a great location.

Genuine Hotels.com guest review

a terrific hotel in a great Shanghai neighborhood.

Genuine Expedia guest review

Because I booked a special on Expedia- I received a small room with double beds and I got no breakfast or internet all additional. The door men were nice and tried to help but many had poor english. The checkin staff was cold and a little unfriendly. The Gym for a major Chinese hotel was small but the staff was nice. Upon leaving I checked out before […] I was actually out of the room to be sure there was no hold up because of it being slow before but when I checked out they turned off my internet that I have paid for so when I not back to the room I would not finish my work and call the front dest provided no answers other than we can not help. Will not stay here again under any special. Now I understand why they had to discount the hotel room. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the experience was excellent, recommendable and very nice hotel

Genuine Expedia guest review

This was the third time that I stayed at the Jin Jiang. The first was in 1986, at that time I was delighted with the restaurant and especially at the buffet breakfast and location. None of that has changed the buffet breakfast is still super with labor intensive Shanghai specialties and international breakfast . My husband loved the soup noodles in […] which fresh wheat noodles are used. He liked them so much I asked the restaurant manager if I might buy some to take home to the U.S. He went to the kitchen and presented me with a bag of noodles as a gift. Two years ago my whole family of 11 stayed at the hotel including 3 grandchildren the Concierge went out of their way to assure us of a super visit. There is also swimming pool and hairdresser on the compound. On a rainy day they will even use the golf card to take you roundtrip to the hairdresser about a block away so that your hairstyle does not get ruined. At night if you are too tired they will take you to the famous Shanghai style restaurant by goldfcart. All this done with a concern for the guests. I highly recommend the Jin Jiang Hotel in Mao Ming Road. Read more

Genuine Hotels.com guest review

This is definitely a fantastic hotel. They have amazing rooms and restaurants. Included is also an indoor heated pool and if you pay a little more they have a sauna, steam room, and spa. It also had a great location to walk down Huaihai Commercial Street to the museum where they have hop-on hop-off tourist busses to all major attractions (30 Yen/24 […] hours). Complaints - although they gave me an upgrade to a two be suite, I had booked a king-sized bed. Also, the bathroom was a amazing with a 6' x 4' walk-in shower, but there was no heat in there and the floor was incredibly cold (winter). As well, there isn't just one hotel building, it's three or so, and to get to the pool you have to go outside. Still a fantastic hotel though. Read more

Genuine Expedia guest review

No complaints. Staff spoke reasonable English, the room was clean, and the sink had an s-bend (no smell in bathroom).

Genuine Expedia guest review

I wasn't expecting what it turned out to be. The location was excellent for a mall right next door to the hotel and very easy to speak to the staff. They went out of their way to please you and make sure what you needed was satisfied! Excellent restaurant food and service as well.

Genuine Expedia guest review

Carpet needed cleaning. No hot water in shower, although ok in tub and sink. Didn't think the staff was particularlyhelpful. But, over all, would recommend this hotel. Great location, and a very nice room overall.

Genuine Hotels.com guest review

The hotel was really nice and convenient to the places I wanted to see. The staff was helpful and there was always someone that spoke English around.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Jin Jiang is in the French Concession which is a great part of Shanghai. Overall, this hotel was good. Not as crowded as the Bund but will still plenty of sights to see. We had an extended stay - almost three weeks - and this was a relatively economical choice. It has been around for many decades but our room was in the Cathay Gardens tower and seemed […] good as new. Plus: *location definitely great *lots of outdoor open space at the hotel - unusual for Shanghai and I doubt you will find it at any other hotel. Plenty of room on the lawn to kick a ball with your kids *rooms were clean *lots of restaurants within a five minute walk - many right on premises (but the Indian place attached to the hotel was super expensive!) Negative: *only front desk spoke English *the pool was dated and pretty crowded - not kid friendly and the gym was sort of small (have to add that the locally made instruction manual for the treadmill was titled "Elucidation uses the apparatus". Maybe thats only funny to me). We enjoyed these facilities nonetheless. Overall, would stay there again. Read more

Genuine Expedia guest review

This newly renovated building is lovely to say the least. However, should you need assistance getting around, the staff has a very limited knowledge of English and things, like ordering a cab to the airport prior gets lost in the shuffle. Other than that the grounds are lovely as is the French Concession area which it is situated in.

Genuine Hotels.com guest review

This was the first time I stayed at the Jin Jiang Hotel Shanghai but it will not be my last. Beautiful grounds and interior decor. My room was beautiful and the service was excellent. One minor issue was that the air conditioning was set at a fixed temp to save energy. Would not have been an issue if I could have gotten a lighter blanket instead of […] the very nice (but warm) duvet. Read more

Genuine Hotels.com guest review

This is a very attractive hotel with good facilities. We stayed in the Cathy Garden building and enjoyed it. The Cathy Building may be a bit higher end--larger rooms, etc. The pool is great. The gym is limited but OK and the sauna is to die for. We ate at China Moon, one of their many restaurants and had an excellent Chinese meal. The main drawback […] is limited English language skills of all but a few people on staff and related limited Concierge services. Read more

Genuine Hotels.com guest review

Very clean, quiet, & helpful staff. The room was great and a comfotable bed. The suroundings and the neighborhood were a mixture of old and new Shanghai. The shopping district was just a block away. Would definitely recommend to friends.

Genuine Hotels.com guest review

The hotel is located in the heart of old Shanghai with subway nearby. It is in a "garden", thus isolated from the noise on the street and traffic. The service is superb and the restaurant is good.

Genuine Expedia guest review

Superb facility. Excellent service. great part of town.

Genuine Expedia guest review

Hotel was in a good location, convenient to subway system. Hotel staff command of English was mediocre. Rooms were clean, but I saw a roach in the hallway.

Genuine Expedia guest review

This is my second time stay at the historic Jin Jiang. Professional service (rare to find for hotels in china), comfortable and clean room. Only complain is, taxi drop me off at the north tower and turns out my room is at the south tower and it was quite a walk with heavy luggage in the summer heat. South Tower has it's own check-in reception. Hotel […] could have help me with the luggage or give me a ride with their golf cart. Check which tower ahead and ask the taxi to drop you off at the right building! Breakfast buffet is also very decent. Read more

Genuine Hotels.com guest review

The location and quality of rooms was terrific. I've paid three times as much for far less nice a hotel. However, the staff is very unhelpful. English might be part of the problem, but it was also as if questions about transportation or the area were an intrusion. I never once saw the concierge at his desk.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good hotel, reception staff are unfriendly but otherwise a great hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Quiet rooms, fantastic central location. Friendly staff, enjoyed our stay.

Genuine Expedia guest review

very good value for money

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Huge rooms that are well equipped and clean. You couldn't really ask for a better hotel room. Located close to a subway station in one of the nicest neighborhoods of Shanghai. Only downside was that getting from airport to hotel is a bit complicated (either several subways or bus/train + walking/taxi).

Genuine Hotels.com guest review

We booked the cathay garden rooms based on all good past comments but was glad to be informed we're "upgraded" to the cathay building during check-in as we found the lobby at cathay garden smelled and looked old, which probably due to upgrading in process. Rooms at the cathay building were just fantastic. Additional plus will be its location and su […] rroundings. Read more

Genuine Hotels.com guest review

Good location nice views comfortable bed would stay there again. Price not too expensive.

Genuine Expedia guest review

Location is near MRT station, within 5 min walk. Very clean room and comfortable bed. Easily reachable from Pudong airport by taking airport shuttle no.2 to Jingan temple and then via 5~10min taxi ride.

Genuine Hotels.com guest review

It was in a great location , close to the subway and close to restaurants.The staff were great and the breakfast food available was excellent. In general a great hotel to stay in Shanghai.

Genuine Expedia guest review

Always good, great location, Service good, clean room, only problem not enough English channels and movies on tv, good that hotel now has wifi, but should be free and no charge and available 24/7 and not charged at 24 hour intervals

Genuine Hotels.com guest review

Altough the hotel is quite old the rooms have been refurbished and are very comfortable. Food was very good, liked that there was only 5 floors instead of spending ages waiting for lifts up to high rise hotels.

Genuine Hotels.com guest review

Clean, safe and comfy hotel. Centrally placed too.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good location, old world charm and nice rooms, thats about it. Semi-warm service from staff and prostitutes in the lobby pushing massage service bring down the overall rating.

Genuine Hotels.com guest review

Historic hotel (it was once a state guest house where various dignitaries stayed) with character and a good location; the staff moved us to a larger room since we were travelling with two children.

Genuine Expedia guest review

A good hotel - great rooms for a very good price - will book again!

Genuine Expedia guest review