Carlton Hotel Singapore - Singapore

Perfect!! Except that they dont have wifi in the room. But that's easily compensated by the fact that they kindly upgraded our room when I told we were on a honeymoon. And ask for the highest floor possible! We got the 12th floor and the view is GGORRRGGEOOOUUUUSSS :D :D! Thank you Carlton and hotels.com for the info! (I got the tip from another reviewer, […] thanks to him/her also! :) Read more

Genuine Hotels.com guest review

Comfortable room and excellent restaurant in the hotel. Will definitely stay again if I have the chance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

No wireless internet in the room. If you need that need to move to different block and they charge you S$ 120 more. Customer service is bad. Service manager was rude.

Genuine Hotels.com guest review

No wifi in the rooms... Only in the lobby. Room furnishings were uninspired.

Genuine Hotels.com guest review

Good location and hotel stay experience.

Genuine Hotels.com guest review

great location in the centre of the city and good hotel with excellent restaurants. WiFi was not very good in the lobby. Only fixed connection in the room.

Genuine Hotels.com guest review

"I was very much comfortable with the stay"

Genuine Hotels.com guest review

Good. The bed was comfortable and not too noisy from the inside.

Genuine Hotels.com guest review

nice to stay and will recommend

Genuine Hotels.com guest review

Great beds and great location.

Genuine Hotels.com guest review

excelent

Genuine Hotels.com guest review

Except some of the staffs at the desk were not courteous and co-operative for assistance when requested otherwise it was OK.

Genuine Expedia guest review

We expected this hotel to be of a better quality. The lobby and public areas are nice, however, if our room is indicative of the other rooms, then I would not recommend this hotel unless someone does not mind staying in a 2 star hotel. The bathroom, didnb't look totally clean, was dated, and the grout in the floor and tub had black stains. The shower […] knob would sometimes stop working during a shower and we would have to hold it in to finish our showers. While the beds were not uncomfortable, the bedroom looked a little dated and not as nice as in the pictures. The people at check-in desk were friendly, however, the concierge desk while friendly were not very helpful. We wanted to go see Madame Butterfly while we were there and when we asked help to find where it was playing they couldn't find it. We couldn't use the wifi in the hotel because it kept on logging us off on all our computures. The wifi is only available in the public areas of the hotel. Because all us in my party had trouble using it we felt that the hotel really wanted us to pay for computer use in the business center rather than use the free wifi. We finally found the the show by using wifi at Starbucks. Read more

Genuine Expedia guest review

We stayed 3 nights at the new Premier Wing, which we were happy to pay extra for. But the room assigned to us was facing a night club, which put on doof-doof music into the early hours of the morning each night. Not to mention the banging of doors early in the morning, every morning! In future we will ask for a room facing The Raffles instead, if we […] ever return to The Carlton. Read more

Genuine Hotels.com guest review

Horrible outdated place. In 2013 in the middle of Singapore in presumably 4-star hotel no Wi-Fi! Rooms are old with old TV's. King size beds never available if you book in Hotels.com. hotel is full of air lines crews. Stayed there twice; never again

Genuine Hotels.com guest review

i enjoyed the hotel very much. Hotel staff eager to please and fast. Place is up to date with lots of amenities. With in walking distance of China town and the Singapore Flyer. Convenient taxi service to anyplace else you might want to go. Nice indoor shopping all around with plenty of food options.

Genuine Hotels.com guest review

This hotel was the same as a Motel 6. The bathroom was really old and dirty. I asked them to move me to another room with a king sized bed instead of the 2 double beds. The other room was just as bad. Glad the Internet access was free. I don't think I would stay there again cause the price was not worth it.

Genuine Hotels.com guest review

Hotel was great, breakfast was great, staff was great, gym was great, location could be better.

Genuine Hotels.com guest review

A nice hotel for a reasonable price in a great location

Genuine Expedia guest review

Very centrally located (tourism, shopping, eating out). Staff is freindly and helpfull. Rooms are quite spacious and well equipped, although reception on some TV channels is quite poor. Unfortunately free WiFi is only available in the lobby - no WiFi at all on the floors, but I noticed an RJ45 connector in the room, so there is probably wired Internet […] access. The pool and fitness facilities are also quite nice. Read more

Genuine Expedia guest review

Staff were very accommodating and pleasant. The only discrepancy my wife and I found was buffet breakfast. After having such a wonderful buffet lunch the previous day our next day breakfast was disappointing because the food a laid in trays too long and the bacon for example was so tough it could not be eaten. Pancakes were cold and distasteful. We […] dont think we would ever have breakfast at the Carlton. However we definitely would consider staying there again. This was our third visit to Singapore and the best hotel we have stayedl Read more

Genuine Expedia guest review

Fantastic position Nice foyer Poor rooms Not very helpful staff Much better available in Singapore

Genuine Expedia guest review

good location, very clean and contemporary, relatively reasonable price for this level of hotel

Genuine Expedia guest review

It was a good OK hotel. Could offer more for the price.

Genuine Expedia guest review

Breakfast buffet room was undersized for the number of guests in the expanded hotel. Very crowded, and about half of the tables had no good access.

Genuine Expedia guest review

would have loved to give 'very satisfied' rating across the board, but there was one pet peeve that I can't get over....the hotel staff would leave food trays un attended....at the pool side service...in the hall way.... i would see room service in the morning pass right by a tray left outside for pick up and then see the same tray still there a few […] hours later....same thing happened at the pool, saw a tray for hours unattended....I really was put off by this and otherwise this would have gotten a stellar rating from me Read more

Genuine Hotels.com guest review

good location

Genuine Hotels.com guest review

good location & good breakfast

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location, right in the middle of Central Business District. Easy access to everywhere even by foot. Hotel lobby and gym are great. The rooms are a little old and need major renovation. Smells funky as well, probably from the carpet. Staff were great and very courteous. If the rooms were in a better condition, then I would give this 5/5. However, […] still a very pleasing hotel and great for the value. Read more

Genuine Expedia guest review

lobby is great, but rooms are not so up to date.. no wireless internet and decor is acceptable only.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room well sized and reasonable, but in need of updating. My air conditioning conked out in the middle of the night but staff was quick to respond and do temporary repairs. Breakfast selection was limited compared to other Singapore hotels of similar standards. Location is a strong point.

Genuine Hotels.com guest review

Great choice, I'll be returning.

Genuine Hotels.com guest review

Regular hotel in the city center, appropriate for stopover to see the city. Friendly staff.

Genuine Expedia guest review

Overall, my stay at the Carlton was satisifactory. This was the second straight year. However, my opinion of the hotel has diminished for these reasons: 1. When checking in, I was told that Internet use would be free in my room, and that at check-out any charges would be taken off the room tab . However, that was not the case. At check out, there was […] a bill for S$120 on my room charges, and the girl handling check out would not budge, and claimed that the charge came because of the kind of booking-- this contradicted what I was told on check in.; and 2. When consulting with the concierge about taxi rides to the airport on departure day, I was told that it would be about 20-25 minutes. Further, they recommended having them reserve a taxi at a rate of about "S$25". As it turned out, the ride cost S$45. In both instances because of the time factor there was not an opportunity to get into a discussion with a supervisior about these matters. However, I do plan to write a formal complaint to the hotel manager and will send both an email, as well as a snail-mail copy to get attention. Would I stay at the Carlton should travel take me to Singapore again? Perhaps, but I'd check out other options and be willing to book elsewhere. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

nice hotel, nice hall and swimming pool......................

Genuine Expedia guest review

Not far from Raffles City and easy to travel around Suntec City

Genuine Expedia guest review

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Genuine Hotels.com guest review

It could have been a better stay if the front desk personal show some smily welcome

Genuine Expedia guest review

Horrible, quite succinctly. The advertised pictured rooms looked brand new and clean, but this image pretty much stopped with the lobby (which was brand new and quite impressive). The room itself consisted of very old, aged carpeting and walls, a hard uncomfortable bed, and nothing suggestive of the sleek pristine finishings that the ads depicted. Furthermore, […] room service was a joke (the food was horrible -- for example, "Grilled Mushroom and Asparagus Salad with Avocado" consisted of three of four small mushrooms, two pieces of soggy asparagus, no avocados, and five pieces of lettuce), service was slow, and neither of the two movies we sought to order on demand from the hotel system functioned -- the error message that ensued read "You're desired selection is currently in use by other customers". And yes, we had to have the two selections removed from our bill upon checkout. Service in Singapore is quite nonexistent to begin with, but this definitely took that stereotype up a notch. Read more

Genuine Hotels.com guest review

hotel location is very good. And the room is big but the furniture is kind of old. The staff is helpful and over all it is a very good hotel and worth the money you pay for sure.

Genuine Expedia guest review

i actually booked myself in another hotel but upon arrival and checking into the room; had to make an emergency exit plan and book myself in carlton instead. I am a born/raise in Singapore so trust me when I say this. The room is spacious, and prob because I booked the cheapest room, there wasn't lots of excessive toileteries supply but that works fine […] for me, as I am rather specific. Location location location. you can't asked for more. literally mins from the MRT. It's so convenient that I can plan multiple trips a day while in between take breaks at the hotel when I am exhausted. Only downside that may not matters to most is you get immitent sun while you sunbathe, because it gets partially blocked by the building next to it, and the limited seats that gets the sun (lots of other shaded spots but I want the sun) :) Read more

Genuine Hotels.com guest review

A great hotel at a great location for a reasonable price

Genuine Expedia guest review