Imperial Hotel - Tokyo

1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, 100-0011 Japan
Hotel Info: 866-538-6166
Guest rating 4.4 / 5
100% Recommend
(Neighbourhood average 4.2)
Location. The Imperial Hotel is adjacent to Hibiya Park and the Nissay and Takarazuka Theatres in downtown Tokyo, Japan. Ginza's shopping district, the Sony building and the Tokyo International Forum are within 700 meters of the hotel. The 1890 Imperial Palace and East Garden is less than two kilometers away. Within five kilometers are Ueno's museums and galleries and the Tokyo National Museum.Hotel Features. This European- style hotel is comprised of two buildings that house boutique shops, a ...
35.67252, 139.75738
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Guest review summary

  • 4.4 Average rating: All Trip Types
  • 100% Recommended
  • 8 Reviews
  • 4.4  Hotel Service
  • 4.1  Room Comfort
  • 4.0  Hotel Condition
  • 4.3  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (8) 4.4
Business (2) 5.0
Romance (0) 0
Family (1) 5.0
With Friends (0) 0
All Others (5) 4.0

Overview

Location. The Imperial Hotel is adjacent to Hibiya Park and the Nissay and Takarazuka Theatres in downtown Tokyo, Japan. Ginza's shopping district, the Sony building and the Tokyo International Forum are within 700 meters of the hotel. The 1890 Imperial Palace and East Garden is less than two kilometers away. Within five kilometers are Ueno's museums and galleries and the Tokyo National Museum.
Hotel Features. This European- style hotel is comprised of two buildings that house boutique shops, a Japanese garden and 16 restaurants and lounges serving Pacific Coast cuisine to traditional Japanese fare. The mezzanine level boasts French cuisine and a cigar bar, while the 17th floor offers Japan's first buffet-style restaurant and adjacent lounge showcasing live music nightly. The main building's fifth floor wing occupies 26 ballrooms, conference rooms, a soundproof music room and two complimentary meeting rooms. Also within the executive service center are seven computer stations, a private lounge and print, photocopy and fax services. The 20th floor boasts a health club with a fitness center featuring city views and cardiovascular equipment, saunas and adjacent indoor pool. A massage room and a beauty salon are on site.

Guestrooms. Accommodations at Tokyo's Imperial Hotel are positioned near the executive service center or the health club. Rooms offer complimentary high-speed Internet access, and DVD players are available upon request. Bathrooms house scales and robes.

Expert Tip. Frank Lloyd Wright-inspirations from the hotel's second remodeling in 1923 outlasted the Great Kanto Earthquake and are still found in décor throughout the hotel and motifs in the Peacock Room.

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Amenities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Cell phone/mobile rental
  • Coffee in lobby
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Grocery
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Massage - treatment room(s)
  • Multilingual staff
  • Parking (free)
  • Parking (valet)
  • Parking garage
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Shoe shine
  • Spa tub
  • Supervised child care/activities
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • Secretarial services

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Bidet
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • High-speed Internet access
  • Housekeeping
  • In-room massage available
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board (on request)
  • Makeup/shaving mirror
  • Minibar
  • Pay movies
  • Refrigerator
  • Shower/tub combination
  • Slippers
  • Turndown service
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Marina on site;
  • Number of floors: 22;
  • Number of rooms: 931;
  • Restaurant(s) in hotel;
  • Shopping on site;
  • Swimming pool - indoor
Check-in time is 2 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Awards

The hotel received the Institutional Investor World's Best Hotels award in 2005.

Dining

The 16 restaurants and bars/lounges are located throughout the hotel’s two buildings and offer a diverse range of cuisine.

Les Saisons - French cuisine inspired by the Michelin-starred Les Crayeres restaurant. Serves lunch and dinner in a Neoclassical setting. Adjacent cigar bar is stocked with 20 varieties. Located on the mezzanine level of the main building.

The Old Imperial Bar - Tucked away off the main thoroughfare between the main and tower buildings. Décor and a piece of wall from the 1923 building designed by Frank Lloyd Wright combine with low lighting for an intimate, unique atmosphere. Four original cocktails include The Tinkerbell, a white rum/peach liquer/violet liquer creation inspired by Marilyn Monroe. Sandwiches served for lunch.

The Imperial Viking Sal - Distinguished as Japan’s first buffet-style restaurant at its inception in 1953. Features a show kitchen serving appetizers, soups, salads, roasts, other hot main dishes, and desserts for all three meals. Located on the 17th floor of the main building.

The Imperial Lounge Aqua - Cocktail lounge reminiscent of a gentleman’s club with sofa seating arranged in conversational clusters. Overlooks neighboring Hibiya Park from the main building's 17th floor. Live music each evening. Kamon - Fine dining. Teppanyaki, open-grill steaks, and seafoods prepared tableside for lunch and dinner. Located on the 17th floor of the main building.

Rendezvous Lounge - Multi-tiered, colored-glass mosaic dominates the wall space above this busy lounge in the main lobby area. Offers coffee, tea, beer, cocktails, and other beverages, along with sandwiches at lunch. Open from lunch till late night.

Cicerone - Located on the mezzanine level of the main building. Italian-style cuisine for lunch and dinner. Semi-formal atmosphere; tables for smaller groups.

Eureka - Serves à la carte and table d’hote Pacific Coast cuisine for breakfast, tea, lunch, and dinner. Casual atmosphere complemented by both booth-style tables and large windows overlooking the street. Located on the lobby floor of the main building.

Nakata - Tokyo-style sushi served at a counter for solo diners and tables for small groups. Open for all three meals. Located on the lower level of the main building.

Nadaman - Serves traditional Japanese cuisine. Located on the lower level of the main building.

La Brasserie - French-style cuisine for lunch and dinner in an atmosphere inspired by turn-of-the-century Paris. French bread specialty. Located on the lower level of the tower building.

Sushigen - Sushi served for all three meals in a fine-dining atmosphere. Located on the lower level of the tower building.

Ten-Ichi - Light tempura served for lunch and dinner at a counter or tables for small groups. Located on the lower level of the tower building.

Peking - Chinese cuisine inspired by the Imperial Court of the Ming Dynasty. Open for lunch and dinner. Located on the lower level of the tower building.

Isecho - Traditional Kyoto-style cuisine served in private rooms. Located on the lower level of the Imperial Plaza.

Kitcho - A branch of the well-known traditional Japanese restaurant. Serves sukiyaki and shabu-shabu. Located on the lower level of Imperial Plaza.

Recreation

The tower building’s 20th-floor health club includes a complimentary fitness center with city views and a variety of equipment, such as treadmills, stair machines, and stationary bikes. The adjacent lap pool also has city views, but is available only for a surcharge, as is use of the men’s and women’s health club areas, which include saunas, massage rooms, and locker rooms. Respite from a busy day can be had with a jog or stroll through the 41-acre Hibiya Park. Just opposite the hotel, it was the city’s first Western-style park and features 200 different varieties of trees, plus flowering bushes. Or, guests can venture a bit farther for a turn through the East Garden of the Imperial Palace, 1.5 km (1 mile) from the hotel. The recreational activities listed below are available either on site or nearby; fees may apply.


  • Aerobics on site
  • Helicopter/airplane sightseeing nearby
  • Running track/path nearby
  • Swimming on site

Area map

Imperial Hotel Ginza

A short guide to Ginza

High on opulence and popularity, Ginza was one of the city’s first districts to implement Western-style brick buildings and gas lamps. Set in the heart of the city, it is the place for those who don’t mind crowds, and serious spenders. But it takes very little to see Asia’s largest fish market, a traditional kabuki play, or the latest gadgets at the Sony building.

see all hotels in Ginza

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Tokyo Takarazuka Theatre - 200 yards
  • Hibiya Park - 200 yards
  • Imperial Garden Theatre - 600 yards
  • San-ai Building - 800 yards
  • Mitsukoshi - 800 yards
  • Tokyo International Forum - 800 yards

0.5 - 1.0 mi

  • Nijubashi Bridge - 1000 yards
  • Kabuki-za Theatre - 1100 yards
  • National Diet Building - 1100 yards
  • Tokyo Imperial Palace - 1200 yards

3.0+ mi

  • Tokyo Haneda Airport (HND) - 8.6 miles
  • Tokyo Narita Intl. Airport (NRT) - 36 miles

Reviews

Filter by:

Imperial Hotel 2009.10.01
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 1, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Imperial Hotel 2009.05.18
Recommended Trip type: Business "Excellent Service"

Reviewed by a Hotels.com guest on May 18, 2009

The hotel staff provide first class service. I have stayed in several other Tokyo hotels and the service at the Imperial ranks at the top. Most of the staff members speak English and are very helpful. Some of the rooms are a little tired but a renovation is underway for several rooms. The neighborhood is vibrant and there are several great restaurants within an easy walk.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Imperial Hotel 2009.04.15
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 15, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Imperial Hotel 2009.03.29
Recommended Trip type: All Others "excellent"

Reviewed by A of walton on the hill surrey on Mar 29, 2009

Excellent excellent excellent....stayed in a suite on the 27th floor.The views were amazing.Room facilities were superb.Used the room service and the French restaurant.Both were good, but felt the restaurant food was overpriced and not the standard of a top London restaurant.The service from staff was slick,professional,friendly and second to none.Definitely recommend this hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Imperial Hotel 2008.05.15
Recommended Trip type: All Others "Room service hamburger ates as '#1 burger - ever'"

Reviewed by a Hotels.com guest on May 15, 2008

Which is important when its 3:00 a.m. Tokyo time and your stomach thinks its time for dinner. We found the hotel difficult to find from the station - if an extremely kind gentleman had not escorted us to the hotel, negotiated our way past the guard and up winding stairs to reception, we might still be looking for the hotel. Nice room, nice staff, and worked for us since it was our 1st visit. Next time, we'll save the money and stay at a less grand hotel.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Imperial Hotel 2007.07.04
Recommended Trip type: All Others "Imperial lives up to reputation"

Reviewed by PO of Sacramento on Jul 4, 2007

Very impressed. Clean, roomy, comfortable, quiet. Bathroom exceptionally clean. Close to Ginza, subways, lots of restaurants. Staff exceptional. Would highly recommend this hotel if you are staying in Central Tokyo.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Imperial Hotel 2007.04.05
Recommended Trip type: All Others "Outstanding hotel"

Reviewed by HK of Chicago on Apr 5, 2007

This stay may have been an example of you get what you pay for -- I think that I was lucky and got more. For some reason, I was upgraded to a more spacious room, which was much appreciated!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Imperial Hotel 2007.03.26
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 26, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17