"Needs a major overhaul"
While decently maintained, this hotel sadly needs a major overhaul. The room was dated, with both table lamps not working, a very noisy bathroom fan, and a very old tv. The door to our room seemed flimsy and likely would not pass fire code in most cities. The room where breakfast was held was dismal; the breakfast just ok. Staff was friendly. We thought […] this would be a good way to save on pricier places further north; we wish we'd spent more - or gotten a much better deal here. Read moreGenuine Hotels.com guest review
"I've stayed in better"
Toilet didn't flush well they forgot to give us towels and we had cold showers one day. We probably won't stay in that one again.Genuine Hotels.com guest review
Very convenient to Kittery shopping and Portmouth. Decent accommodations but internet didnt work and clerk made no attempt to correct the issue. This was a last minute trip and was the only vacancy in the area. Would book again if necessary but this would not be a first choiceGenuine Hotels.com guest review
"Hotel was Ok for the money"
This hotel was ok for the what we paid. When you arrive it does have an old musty smell it, I believe it's the carpets. Continental breakfast is included it was a nice area, it supplied the basics. That area was also clean. Pool was clean and quiet. I was most of all disappointed in the room. It looked as though they tried to update, but didn't finish. […] Bedding was clean, but very old, rips around the bottem of bedding. The light switches where dirty and the toilet didn't flush. It's also right next to a truck stop. Not a very senic area. Read moreGenuine Expedia guest review
"NOT HAPPY NEVER STAY THERE AGAIN"
THE HALL SMELLED AND THE BLANKETS ON THE BEDS WERE VERY OLD AND NOT VERY CLEAN. WE WERE NOT HAPPYGenuine Hotels.com guest review
I had several issues, but the room was clean, comfortable and safe. (1) On,the first use of the toilet, I discovered it would not flush and the chain was broken. They did repair it promptly at my request, but it should have been repaired BEFORE the room was occupied. (2)I tried to get regular caffeine coffee on two occasions 30-45 minutes apart at breakfast. […] Both times it was empty. There was plenty of decaf , but no one was keeping up with the usage. Read moreGenuine Hotels.com guest review
"will stay again"
very niceGenuine Hotels.com guest review
"Excellent if you want to spend a long day shopping"
Front desk staff was very knowledgeable and thorough - told me everything that an in-room directory would. I felt this was more of a motel, with pool and dining room. The swinging doors leading to the guest rooms seemed as if we were heading for the kitchen! The outside doors are not secured, which probably reflects the local crime scene. Beds were […] comfortable, nice soft sheets. The TVs were vintage as were the bedspreads, in a lovely shade of Harvest Gold. Carpeting was dark. The bathroom needs updating, but has a much needed lift from the granite-style countertop and little toiletries nicely laid out. The complimentary breakfast is extensive for a Continental breakfast and you can make your own Belgian waffles from batter provided. I would stay here again - utilitarian but adequate, and you can't beat the price for high season in Maine, but I would be embarrassed to recommend it to a friend. Read moreGenuine Hotels.com guest review
Whenever I check into a place like this I always say you get what you pay for. And when will I ever learn. People were friendly but it was a little bit of a hole. And I learned over fourth of July rates were $139. Now that would be a complete rip off.Genuine Hotels.com guest review
"Good place to take a rest by I-95."
Comfort, quiet, and safety.Genuine Hotels.com guest review
"Would love it, but the internet had issues."
The gentleman who runs the hotel is very nice and helpful. Unfortunately, the internet kept going down or being excruciatingly slow, so I did have to speak with the staff a couple of times. Beds were comfortable, pillows were soft, bathroom was nice with plenty of towels. If you are at all concerned with hotel security, be advised that the outer doors […] do not require key access. Very easy distance from Portsmouth. Read moreGenuine Hotels.com guest review
maintenance could have been better- no toilet tissue in the public washroom near the breakfast area - acceptable otherwise. room was clean but hotel in general could use some housekeeping - ceramic floors especiallyGenuine Hotels.com guest review
"Clean but needed updates"
The bathroom was clean but could have used some updates. The tile floor was chipped, the ceiling was discolored and uneven, and the toilet was not securely fastened to the floor. The beds were well made, seemed very clean, and mattresses were very comfortable. Carpets seemed newer; both plush and clean. Internet access was very intermittent and slow. […] Upon check out, I rang the bell at the front desk but no one ever presented themselves. Read moreGenuine Hotels.com guest review
"very easy to find,and quite place"
very easy to find, and quite place, close to high way, clean, good choice for breakfast.... smoker room -just what we want and can't smell on smoke when you come in .. one words--- excellentGenuine Hotels.com guest review
"Overnight with the kids"
The room was very clean. Hotel staff were very nice. Hallways and breakfast area did not have any heat and it was freezing.Genuine Hotels.com guest review
"In bad need of improvements"
While the gentleman that served us was polite you could easily tell this hotel was run down as you entered. In our room you could see the gyprock had be plastered numerous times. and the floors walking through the hall were not level you could feel bulges under your feet. When we turned on the heat the dust that came out was terrible, it definitely […] showed the lack of use and attention by staff and management. We went to breakfast in the morning and there was absolutely no juice in the container nor was any staff around. when I asked for extra toothpaste none was available, despite a sign in a our room saying these toiletries would be available if we needed them. I was very disappointed and I will not rebook there again in the future. I have previously booked in at Ramada's in the past and now I will unlikely wish to book in one of their hotels again in the future. Read moreGenuine Hotels.com guest review
"Needs major update"
Stopped here for one night and it served its purpose wouldn't book again ..there is a big truck stop next door so had to deal with trucks coming and going all night ..room was clean but old lining tv looked to be about 20years old rugs all need replacing and a musty Oder every wearGenuine Hotels.com guest review
TV romote did not work Knock on door at 12:30 pm the temp. in hotel at 7:30 was 46 degrees.Genuine Hotels.com guest review
"cheap hotel for the area"
overall the service was good. there wasnt many people there and the indoor pool was closed. when i asked why they said it was because business is down in the winter which was a bummer i was looking forward to swimming. staff was very friendly and nice although one of the front desk agents couldnt understand english very well?? :-\Genuine Hotels.com guest review
Clean and comfortable...Genuine Hotels.com guest review
"Weekend get away"
I had thought it would be nice, the breakfast was mostly cereal. I had thought it would be newer/nicer - it was an older hotel. The room was okay, service okay, just not what I had thought it to be.Genuine Expedia guest review
"Close to outlets"
It was clean and nice but beds very uncomfortablrGenuine Hotels.com guest review
The staff was freindly. Rooms were very clean. Beds were comfortable and the pillows were fluffy. There was also a small regrigerator in the room which I think is a great ammenity to have. I would have no problem staying there again.Genuine Hotels.com guest review
"good customer service"
It was easy to find and the front desk women Rebecca(i am not sure if that is the proper spelling though) was right on target and very pleasant on the phone and in person. the bed was very comfortable as well. as for the 1970s bathroom sink it was weak at best along with the pressure. thanks thoughGenuine Hotels.com guest review
"No one is perfect... But hotel is impressive for $"
PROS: Continental Breakfast buffet room was clean, well sized, new and well stocked. Host checked to see if guests were satisfied. Beds, mattresses were new and crisply made. Bathroom had a clean granite sink, fresh new shower curtain, and clean towels available in abundance. People at front desk were courteous. The maid called Service to replace a […] light bulb, and the job was done within 4 minutes of her reporting it. CONS: Walk in hallway revealed dust on radiators. Once in room, the curtain & valence were dusty. Read moreGenuine Expedia guest review
"will stay here from now on"
great value,location and staffGenuine Hotels.com guest review
very loud plumbing and could hear lots of noises from people just walking above us and in hallway....etc....otherwise location was great and breakfast was very good alsoGenuine Hotels.com guest review
good value! everything seemed brand spanking new! Staff was very helpful in suggesting restaurants, etc. The surrounding neighborhood was odd, but seemed safe and was convenient.Genuine Hotels.com guest review
"great hotel for anyone."
The staff was very helpful. We all had a great stay!Genuine Expedia guest review
Hotel is showing signs of wear. Ice bucket cover had not been cleaned is ages. Hotel is convenient to US 1 & I95.Genuine Hotels.com guest review
"Comfortable and easy on the budget"
Nice roomy, clean, nice simple breakfast location great to alot of shopping and activitiesGenuine Hotels.com guest review
Hotel feels old although everything was clean and satisfactory. Excellent fruit available at breakfast.Genuine Hotels.com guest review
Very nice staff! The hotel was twice as far away from attractions as advertised on hotels.com. room was pretty clean, except oil stains on headboard. The pool was nice and clean too!Genuine Hotels.com guest review
"Just. what I expected."
The room was clean, the staff was very courteous and professional, and there were no surprises.Genuine Hotels.com guest review
Overall the hotel was pleasant. Very close to the Kittery Outlet malls which is very convenient and a short drive away from Portsmouth, New Hampshire where the best dining selections were. We were granted early check-in, the room was ready and clean. Could be updated a little bit, mainly the tubs and showers but served our purposes. Stayed three nights […] and everyday the room was cleaned, towels replaced and garbage taken. I would recommend to individuals going to the outlet malls. A big plus was the complimentary continental breakfast. Fresh fruit, cereal, baked goods, bread, English muffins. You can make your own waffles, good juice and a great start to the day. Read moreGenuine Expedia guest review
This is the second time we've visited this hotel - like that they offer Smoking rooms, that the location is convenient for local travel and that there is a truck stop convenience store right next door. The hotel is a bit rundown but well kept. The fridge in our room froze everything we put into it, no matter how low we turned the inside dial. The shower […] pressure in the bathroom was good (a pet peeve of mine). There was a loud humming in our room that took a bit away from the quiet, and we couldn't figure out if it was coming from the fridge or something else in the room. I wasn't crazy about the drop ceilings in the bathroom, but the room itself had a solid ceiling. Read moreGenuine Expedia guest review
While my room was clean, the stairwells had cobwebs in themGenuine Expedia guest review
The worst stay ever... The entire 2nd floor smelled like smoke... My wife had trouble breathing that's how bad it was...Genuine Expedia guest review
"Great value hotel for families"
This hotel was a great price and was very clean with friendly service and a great complimentary breakfast. My expectations were greatly exceeded.Genuine Expedia guest review
Desk service was pleasant however housekeeping could improve as it was difficult to communicate as they did not speak english blankets onbedding are terrible they are so old not cozy or comfortable as this is the most important part of ones stay this sure needs to be looked at location is great and the overall experience was pleasant enough i also feel […] breakfast could be extended to 10.30 Read moreGenuine Hotels.com guest review
Very nice staff, but that can't overcome the rundown accommodations. Indoor pool is for the non-squeamish and the dry sauna for the deranged only. Really, go elsewhere!!!!!Genuine Hotels.com guest review
The location was excellent. The amenities were great. The Wi Fi in the room did not work well. To slow............ Had to use the one in the lobby. We stayed 3 nights. We noticed that the sheets were not changed on our second day of stay. Is this a policy of the Ramada? We probably will come back Because of the location and the value .Genuine Hotels.com guest review
"All employees were helpful and nice"
They did the best to make us comfortable. Very clean. All employees were great.Genuine Hotels.com guest review
When we arrive the room was not ready, our check in time was delayed 2 hours. We had to hang out until then. They made up for it with an really nice complimentary continental breakfast. It was really good choices of breakfast goodies.Genuine Hotels.com guest review
The hotel is very well maintained. The room and bathroom were spacious. The bed linen was clean and crisp. The pool is great if you don't like the ocean's cold water. The breakfast choices were great along with the DIY waffle makers. The area in back of the hotel has trucks coming and going early in the morning (4 am) so it was a little loud. I would […] ask for a room in the front of the hotel next time for a quiet night. It is located perfectly for shopping in Kittery or a trip along the beautiful coast in York. It is just a quick hop onto Rte 95 for adventures further north. We had a great experience at the hotel. Read moreGenuine Hotels.com guest review
The hotel has been recently updated which helped but there were things that still looked worn. Overall satisfactory.Genuine Hotels.com guest review
"I wouldn't stay there ever again."
The hotel had no A/C in the halls, no elevator to the third floor, the bathroom had a stain in the tub, the front desk didn't answer the phone until 10+ rings. Breakfast ended at 9:30 and we got there a few minutes before it ended....but the milk was sitting in a bucket of melted ice and there was no water.Genuine Expedia guest review
Way too expensive for a basic hotel.Genuine Hotels.com guest review
Not the best, but not the worse. OK for the price considering time of year.Genuine Expedia guest review
"Nice Hotel near Nubble Lighthouse"
The Nubble Lighthouse was about 9 miles away. The hotel was good overall.Genuine Hotels.com guest review
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