"Very nice and clean hotel"
All the workers were very friendly hotel was clean our room was clean very pleasantGenuine Hotels.com guest review
Easy check in & check out. We left the room very late on a rainy day, not expecting maid service. But, when we returned - she had been there. Very, very comfortable room. Great beds, shower, towels. Convenient fridge & microwave. Would definitely stay here again. Excellent rate!!Genuine Expedia guest review
Very nice hotel! Clean and the service was excellentGenuine Hotels.com guest review
"Nice stay, convenient to sights and beach"
Enjoyed our stay, hotel was convenient to beach, shopping, etc. Staff was very friendlyGenuine Hotels.com guest review
"Nice, comfortable, well kept and affordable"
Friendly staff and very quick check in and out. Great place.Genuine Expedia guest review
Very lovely and clean hotel, employees very friendly. Accommodations were updated enough to not feel like a beach motel. I am very picky about comfort and cleanliness, will be back here for sure, the rate was excellent. We liked it being away from the boardwalk so we could drive and explore the Main Street. Very nice trip. Short walk across the street […] to the beach and beautiful bay views from the room. Read moreGenuine Hotels.com guest review
Staff are very pleasant, professional and knowledgeable.Genuine Hotels.com guest review
We went to OC for Labor Day weekend. It was 4 adults and we had a fantastic time. We got there early and was able to check in. A big plus on that. Over all it was an amazing hotel. We will stay there again 😄Genuine Expedia guest review
Response by Comfort Inn Gold Coast Dear Jackie, Thank you for taking the time to review the Comfort Inn Gold Coast. We appreciate your feedback. We are so happy that you had a great time and we hope to see you again soon!. Best Regards, Lynn Hofferbert Front Desk Manager
Overall hotel was ok for few nights. Parking was shared with Danny restaurant so it was bit crowded and bit noisy. Bathroom was little out dated but usable. Air condition in the room made awful noise.Genuine Hotels.com guest review
It was just ok. Nothing more to say. Staff was ok. Room was ok. Nothing exciting about this place.Genuine Expedia guest review
"Nice and convenient for the price"
Pros: - Relatively cheap (as compared to other hotels around) - They accommodated special requests (microwave and fridge) - Room service personnel friendly and helpful - Close to the beach (2 blocks, need to cross main avenue) - Very nice sunset view from pool area (don't miss it!) - Pool OK Cons: - Facilities a bit old (bathtub a bit rusty). You get […] what you pay for, so don't expect a 5 star hotel. - Front desk people not very friendly (perhaps too stressed out or underpaid?). Would not hurt to greet people when they pass by... - No in hotel restaurants (offset by several alternatives nearby) Read moreGenuine Expedia guest review
The hotel was clean, nice service and good location close to the boardwalk. Has a Denny's restaurant adjacent to hotel and a movie theater next door.Genuine Hotels.com guest review
"A short drive to the heart of OC Maryland."
Room was clean and beds were very comfortable. The front desk staff was friendly.Genuine Expedia guest review
Just right for out mother/daughter week!Genuine Hotels.com guest review
it was the best place for a great rate. had a great time and would most definitely use the hotel again. thank you!!Genuine Hotels.com guest review
This is a good hotel with reasonable pricing if you're vacationing on a budget. It's also right next to a shopping center that has restaurants, pharmacy, convenience stores, etc. The staff was friendly and helpful. Would definitely stay here again.Genuine Hotels.com guest review
Rooms were supposed to be next to each other and we were on different floorsGenuine Hotels.com guest review
A lot better than staying at one of the motels. This was in a perfect spot across from the beach in a shopping center with everything you need. Hotel does need some updating but was clean and we had no issues.Genuine Hotels.com guest review
"Great stay at a reasonable rate."
Stayed here for a family wedding. The hotel was clean and the staff was friendly and attentive. The location was ideal for my stay. I would stay there again.Genuine Hotels.com guest review
"Good Location. Easy to get anywhere"
This hotel is a bit off of the beach, but worked out well for us given that we were planning to do more than just hang out in the sand all day. There is plenty of parking, which made coming & going easy. Hotel was clean & room was tidy.Genuine Hotels.com guest review
"very nice hotel for the price!"
The service was great. Front desk people were very friendly and accommodating. Housekeeping did a great job cleaning or room everyday. I would stay there again and recommend it to others.Genuine Hotels.com guest review
"First and Last time here"
I have recently visited your hotel establishment on August 11, 2014. I arrived around noon on this day and asked the front desk associate(Joyce) if any rooms were ready and was told no and to return two-three hours. There was another male front desk associate at the counter as well when I was told this. I was totally fine with this request due to the […] fact that it was early and check-in wasn't until 3pm. I returned to my vehicle and informed my family that our room was not ready. My husband and son had to use the restroom the enter Comfort Inn and was assisted by Joyce who told them where the restroom were located and additionally asked my husband if he was checking in. My husband return to the car and told me that we can check in. Imagine my bewilderment since I was just told a 2-3 hour wait. This was my family first trip to Ocean City and unfortunately most likely be my last. I say this because your establishment refused to check me in (African-American) but immediately check in my husband (Caucasian male) a few minutes later. I was beyond furious. I called the front desk and asked Joyce for the manager on duty and was told that Lynn would arrive around 11pm. Unfortunately, my call was not returned, therefore I am writing this complaint and will await a response. I will also direct this to the corporate office, reviews, and etc. this type of treatment is disrespectful and discriminatory. Read moreGenuine Expedia guest review
Great. But it would have been appreciated if breakfast was includedGenuine Hotels.com guest review
"A Good Value in OC, MD"
In comparison to the surrounding lodgings this was not an expensive choice. The rooms are well maintained, very clean, comfortable and quiet. Very conveniently located stores and restaurants within walking distance. Would definitely recommend.Genuine Hotels.com guest review
"Comfortable update hotel with Bay view"
My husband and I were pleasantly surprised with good service, a clean updated room with some extras and beautiful view of the bay. They even had an indoor pool and deck to enjoy the view. The place was quiet and convenient to the various beach, boardwalk and restaurant areas we wanted to visit. We would definitely go back thereGenuine Expedia guest review
hotel front desk was very friendly and accomadating was able to check in early.Genuine Hotels.com guest review
They dont answer the phone when busy they make you wait for 10 to 15 mins in line at checkout no late checkouts behind people who are checking in. Thenthey tell you you can drop the keys then leave. Inefficient and not concernednwith customer service.Genuine Hotels.com guest review
The rooms smell, very small for a family of 4, I will never go back, I do not recommend it to anybodyGenuine Hotels.com guest review
Had a good time Hotel was cozy and clean team staff met my expectations I will recommend it to everyoneGenuine Expedia guest review
Great location and superb customer service. Only thing that was troublesome was the beds, they were a little hard and uncomfortable. Other than that, I would book again!Genuine Hotels.com guest review
"Good room for the price"
It was priced much lower than the other hotels we typically stay at so we gave it an honest try. Room was clean and updated. The pool was inside, wish it there was an outside pool or there was an option of another pool. Pool gets crowded. We faced the side view so we could see the bay and the ocean in the distance. Wish it had a balcony and complimentary […] breakfast other than that it was ok. Room was clean. Smaller bathroom but was updated and clean. Paying less meant less...no balcony and no complimentary breakfast and a little less clean, like hallways and elevators and main lobby area but room was clean. Parking was harder because of the Denny's so we parked out from hotel. Security wasn't as good. Anybody could come and go here. No locks to get into the pools. Need some updating on the security. Close to the beach but is set back farther than other hotels. So a longer walk. Easy to drive and find a spot. No trolley to take you to and from beach. Great place to stay on the cheap if your favorite place is booked. Read moreGenuine Hotels.com guest review
The staff was top notch. The room was clean and the housekeeping staff was very kind. I do wish there were more of a kitchen in the room.Genuine Hotels.com guest review
"Good hotel near beach and shopping."
I was impressed with my room. Room was newly furnished and had all the amenities I needed. Only problem I noted was check-in was slow and lines were long. Needed more that 2 hotel staff registering new customers.Genuine Expedia guest review
We had only one night stay,the hotel is clean and the room size is ok.Genuine Expedia guest review
"Quiet location, movie theater & stores nearby"
The hotel was great located in the North part of Ocean City. Dennys is located inside of the hotel, movie theater next door and strip mall within walking distance.Genuine Hotels.com guest review
"Would stay here again!"
easy check in. clean hotel, excellent service and convenient location. everything we needed. the hotel was bombarded by multiple sports teams for tournaments this particular weekend, the staff handled the craziness very well.Genuine Hotels.com guest review
"Very happy with our stay here"
This hotel was about 60-70 dollars cheaper than other comparable hotels on the island, so my expectations were not so high, but I was pleasantly surprised to find a very clean room with comfortable beds. I paid the same price last season for a room that wasn't nearly as nice as this. I'll come back here whenever I visit Ocean CityGenuine Hotels.com guest review
I would definitely stay there again.Genuine Hotels.com guest review
Well maintained and clean. Kids enjoyed the pool. Room had a nice bay view. Close to the beach but a little far from the boardwalk.Genuine Hotels.com guest review
Your not near the boardwalk but you have all the stores and resturants near by. I will book it again .Genuine Hotels.com guest review
Nice people, clean, convenient and ample parking, beautiful bay view, easy beach access, at a great price. We enjoyed our stay.Genuine Hotels.com guest review
Wasnt bad overall. Room was in prime location of beach and stores. Staff was nice. the pool was small and hot. I didn't like that it did not have a continental breakfast and the wait to get into the dennys was ridiculous.Genuine Hotels.com guest review
"Pretty good hotel, not many complaints"
It's a very nice hotel, stayed for 3 nights and only issue I had was that one of the hotel staff wasn't the most polite. Benefits though are that's there's a small shoppie in the main lobby and to get to the board walk there a bus stop directly Infront of the hotel on the Main Street. Trip to the boardwalk is a hike on the bus though but not unbear […] able. Read moreGenuine Expedia guest review
Response by Comfort Inn Gold Coast Dear Matthew, Thank you for taking the time to review the Comfort Inn Gold Coast. I would like to apologize for the behavior of my staff and this will be addressed. I am happy however that the rest of your stay was enjoyable and that you enjoyed the surrounding entertainment. We hope to see you again in the future. Sincerely, Lynn Hofferbert Front Desk Manager
Everything was good! Just wish the they had continental breakfast!!!Genuine Expedia guest review
Response by Comfort Inn Gold Coast Thank you for your review of the Comfort Inn gold Coast. We are happy to hear that you enjoyed your time with us and everything was good. We hope to see you again soon! Sincerely, Lynn Hofferbert Front Desk Manager
nice place, very kind professional employees but beds were undersized and my window for view of the bay was very dirtyGenuine Hotels.com guest review
Response by Comfort Inn Gold Coast Thank you for taking the time to review the Comfort Inn Gold Coast. We are happy to hear that you enjoyed your time with us and that the employees were kind and professional. I am sorry to hear that you felt the beds were undersized, but anytime you feel this way, please see the front desk as we have other room type options that may suit your needs better. We look forward to seeing you again for your next trip to Ocean City, Maryland Sincerely, Lynn Hofferbert Front Desk Manager
"Beautiful bay view rooms"
I love the hotel, love my room. It had a bay view which I enjoyed every morning. The pool is small but nice, I like they have a Jacuzzi and the patio with bay view. Is close to the beach and bus stop and stores. The only negative comment I have is for the front desk employees, all of them where a little rude they need to be more polite with customers. […] They made everyone I sow feel like they were giving us the favor to stay there, but hello! we pay to stay there and we could chose a different hotel. Just because is full and people need a place to stay does not mean they have to be rude. Taking the employees at the front desk off I enjoyed my stay! Read moreGenuine Hotels.com guest review
Response by Comfort Inn Gold Coast Dear Heidy, Thank you for your kind review of the Comfort Inn Gold Coast in Ocean City, Maryland. We are so happy to know that you enjoyed your bay view rooms as the scenery from there is spectacular, especially early morning and gorgeous sunsets in the evening. I am not happy to hear however about what you encountered with the front desk employees as we pride ourselves on making every guests stay as enjoyable as possible. This will be addressed. We hope you will give us another chance and stay with us again in the future. Sincerely, Lynn Hofferbert Front Desk Manager
The hotel met my expectations for what I needed. The price was reasonable, the room was nice, the staff very friendly. The pool looked like it could use an upgrade. All in all it was a good choice for my two nights at a beach business conference.Genuine Hotels.com guest review
Response by Comfort Inn Gold Coast Dear Debbie, Thank you for choosing the Comfort Inn Gold Coast for your beach business conference. We appreciate you taking the time to review our hotel. We are happy to hear that the pricing was reasonable, the room was nice and your experience with the staff was friendly. We hope we are your choice for your lodging needs again in the future. Kindest Regards, Lynn Hofferbert Front Desk Manager
Staff was very kind / beach was 2min walking distanceGenuine Hotels.com guest review
Response by Comfort Inn Gold Coast Dear Ajay, Thank you for your review of the Comfort Inn Gold Coast. We are happy that you enjoyed your stay. I am happy to hear that the staff met your expectations and were very kind as we pride ourselves in making every guests stay as pleasant as possible. We hope to see you again soon. Best Regards, Lynn Hofferbert Front Desk Manager
"Great hotel, and couldn't be the price!"
We loved our stay here! It was a close walk, clean, and the most friendly staff! I would recommend this hotel and will stay here again. The only draw back would be the fitness room, because it didn't have much to work out with.Genuine Expedia guest review
Response by Comfort Inn Gold Coast Thank you for taking the time to review the Comfort Inn Gold Coast in Ocean City, Maryland. We are happy that you enjoyed your stay and the value! I am happy to hear that it was clean and the staff was friendly. We hope to see you again in the future for all of your lodging needs. Kindest Regards, Lynn Hofferbert Front Desk Manager
* Electrical outlets in bad spots and need more * Need Light over Coffee Pot * Hard to get Dial Tone on Telephone - Desk is #600 not 0, as shown onGenuine Expedia guest review
Response by Comfort Inn Gold Coast Dear Paul, Thank you for your review of the Comfort Inn Gold Coast in Ocean City, Maryland. We appreciate your feedback and all of your remarks have been forwarded to the corresponding departments so we can look to improve what our guests find an issue. Without this feedback we would not be able to make improvements to suit our guests needs. I thank you again and we hope to see you again in the future. Best Regards, Lynn Hofferbert Front Desk Manager
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