location is great, close to 31, rooms are clean,Genuine Hotels.com guest review
"Great Place to Stay in Holland Michigan"
We were pleasantly surprised to see that all the hotel rooms are being remodelled. This hotel also has an excellent breakfast setup. We stay here every time we are in Holland Michigan!Genuine Expedia guest review
Response by Country Inn Holland Thank you so much for choosing the Country Inn. I am so happy that you enjoy our hotel! We too are very excited about the renovation that is currently going on. We appreciate the feedback and hope to see you again soon!
Other than being very hard to find the hotel was extremely comfortable. The bed was one of the most comfortable I have ever slept on. The only complaint I have is that the tv channel selection was less than good, no USA, food or A@E. I don't sleep through the night do are the channels I watch late at nightGenuine Expedia guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I'm glad that you enjoyed your stay and want to let you know we are currently working on up-grading our TV channel selection for all our guests.
Good decent hotel. Best thing about it was its convenient location by the Dutch Village. A little tricky to find. Glad I read the previous reviews about having to go through a shopping center to find it. That helped a lot and probably saved me about 15 minutes of driving around.Genuine Expedia guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. We are glad you enjoyed our hotel and look forward to seeing you again in the future!
"Comfortable, clean, quiet. Bad for telecommuting."
A lovely hotel hidden away from traffic, but conveniently near shopping. Didn't have the breakfast so can't comment. The bathroom is clean, towels are plentiful, if not the softest I've had. Now the downsides: TV: a) there was no listing for what channel numbers were which networks. Just a listing of HBO movies. b) A number of channels programmed into […] the TV were just noise. no USA network, couldn't find the local FOX affiliate (multiple channels were mislabeled on the screen when changing channels). WiFi Internet: a) Slow. 3G on my phone can be faster (and I'm on AT&T...), albeit it was reliable. b) High latency. 500msec typical. 1500msec happened too. Web browsing is slow, interactive system administration (my day job) painful. c) Don't even try to go to Amazon Instant Video, it didn't work. Read moreGenuine Expedia guest review
Response by Country Inn Holland Thank you for you review of the Country Inn. I personally wanted to let you know that we have fixed all the TV Channels and they are all working. Thank you for bringing that to our attention. We are currently working on trying to up-grade our internet service. We look forward to your next visit with us.!
The first night was great! We added a day. That's where it became interesting. I called the front desk, explained our intention, reserved the room for another day, then informed them that the room had not been serviced, and they said they'd take care of it. They did not. Nothing was touched in the room the second night, garbage was overflowing, no towels, […] it was totally unexpected and unpleasant. No laundry. Read moreGenuine Hotels.com guest review
"Well past its sell-by date"
Run-down hotel sits at the end of a largely unoccupied shopping mall, making both the hotel and its surroundings unappealling. Our room was dirty, the old couch was torn and smelly, and the bed was lumpy.Genuine Hotels.com guest review
"Nice location and nice hotel"
It is such a nice hotel in a great location but the carpets in the hall and esp in our room was dirty and needs replacing. Also the lovely breakfast room has too big tables so it is hard to get around and the chair upholstery needs cleaning. It still is a nice place to stay but these items should be addressed.Genuine Expedia guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. We are currently in the process of a full renovation and are excited to say all the items you mentioned will be addressed. We look forward to your next stay with us!
""Great hotel for families and pet":"
This was my first pet only room to stay in, My dog could tell other pets had been in the room. I could not tell any pet had been there. We were located away from the lobby right by a exit door to the parking area. There is plenty of safe walking paths to walk your pet at this location which was great including a pond with ducks and a bridge to walk […] around. Very nice staff. Definitely will stay here again. Loved the location! Read moreGenuine Expedia guest review
Response by Country Inn Holland Thank you so much for your recent review of the Country Inn. I am so happy that you enjoyed your recent stay with us. I hope you choose to stay with us again in the future!
"very carefree experince"
We arrived early and had no problem checking in staff was very helpfull and the room was more than comfortable ample parking near the entrance front and backGenuine Expedia guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I am so happy to hear that you enjoyed your recent stay with us. We look forward to your next visit!
Loved the look of the place. Great whirlpool room. Good price. Indoor pool was nice but could stand to be heated in the off season. Hotel is tucked in kind of a weird place but is easy to get to once you see what's going on in the neighborhood. I would definitely go back.Genuine Hotels.com guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I am pleased to hear that you enjoyed your recent stay with us and hope to see you again the in future!
"Nice but Noisy"
the days we were here there were teams of hockey kids who ran the halls in the evening. However by 10 a.m. they were all settled down in their rooms. The morning was noisy in the hallway and it would not be possible to sleep in.Genuine Expedia guest review
"Carpet filfty, pool not working, room not properly"
Carpet filthy, pool not working, room not properly cleaned upon our arrivalGenuine Hotels.com guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I am the new General Manager and am working on several issues at the hotel. I just wanted to let you know that we are getting ready to start a major renovation at the hotel which will be completed by spring of 2013. I hope that you will give us a second chance to show you what we really have to offer.
A little disappointed weren't told that the pool was being worked on and was closed also we were told that hotel had a whiril pool witch it did not,Genuine Hotels.com guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I want to assure you that we are working on creating a better hotel experience for all our guests. I do apologize that there was a lack of communication about the pool being painted. I will work with my team on better communication with our guests. I do hope you choose to visit us again in the future.
"Poor value - needs cleaning and updating!"
There was no elevator to the 2nd floor which was not information made readily available. The room was outdated. The air conditioner had 2 settings: high (freezing) or off (broken). The common areas were not air conditioned and were muggy and smelled unclean and dirty. The carpeting throughout the hotel needed cleaning. The continental breakfast was […] disappointing. This was a very poor value. We believe the rates are far too expensive for the quality of room, hotel and overall experience. Read moreGenuine Expedia guest review
Response by Country Inn Holland Thank you for your recent review of the Country Inn. I just wanted to let you know that we are getting ready to undergo a major renovation starting in the guest rooms and hallways. The breakfast area is also going to be renovated as well to include a hot breakfast. I can assure you that the when the renovation has been completed it will be one of the best hotels in Holland. I do hope that you will come try us again next year to see what we really have to offer!!
The hotel was "ok". Clean but the sheets on the bed were bordering on threadbare. Disappointing.Genuine Expedia guest review
Response by Country Inn Holland Thank you for your review of the Country Inn. I am currently working on turning the Linen to have better quality sheets in all rooms. I am happy that you found us convenient for what you were looking for. We are beginning a major renovation in October and I do hope that you will stop and stay with us again in the future to see all the great changes we have made for all our guests!!
"An OK place to stay for a night, maybe two."
I thought the hotel was OK, but it was dingy and old feeling. The walls seemed to be super-thin as I could hear everything next door, upstairs, and outside. What I thought was really odd was the bathroom sink was really low, where I had to bend down to the sink, but the beds were incredibly high. I had to practically jump into bed. The breakfast wasn't […] bad, but nothing spectacular. The pool was very tiny. Read moreGenuine Expedia guest review
"Great hotel for a family"
This hotel was fabulous! This was our third visit to Holland and our first time at the Country Inn. We figured at 2.5 stars that we might not be getting the "best" hotel. We were pleasantly suprised though! The beds were very comfortable with pillow top mattresses, clean carpets, updated lobby and very large breakfast room (which was like a banquet […] room where we could eat our own meals too.) The pool was warm and a fun activity for the kids when we weren't at the beach. The staff was so friendly and responsive to our needs! We also enjoyed the fresh-baked cookies, hot cocoa, and coffee always available in the lobby! Breakfast was filling with so many options from cheese and fruit to oatmeal, cold cereal, pancakes, waffles, bagels, and muffins! Everything was great and we'd stay again if we get the opportunity! I read all of the reviews before we booked our stay and I'm not sure why there were any negative comments as we thought this hotel and staff went above and beyond the norm! Our young family of 6 felt quite welcomed and I'm sure you will too! Read moreGenuine Expedia guest review
Response by Country Inn Holland I am so happy to hear that you enjoyed your recent stay with us. I hope you come back to see us very soon!!
"Not a 2.5 star experience"
Might be because this can be a touristy type area, but this does not qualify to me as a 2.5 star hotel. The carpets are stained, the bed was broken, the place smelled damp, broken tiles in bathroom, peeling wallpaper, uncomfortable desk chair...blah. That being said, it was a very nice lobby, extremely friendly staff, and the sub-par things in the room […] didn't make it terrible, I just was expecting more from 2.5 stars, this was maybe a 1.5-2. Read moreGenuine Hotels.com guest review
Response by Country Inn Holland Thank you for reviewing the Country Inn in Holland. I want to let you know that we are going to be starting a major renovation within weeks. We are starting in our guest rooms and hallways. We have already started setting up our sample rooms and the end product for our guests is going to be amazing. I am so glad that my staff made up for the difference in your stay and I do hope you choose to give us another try in the future.
There was mold in our bathroom and the bathroom door still had finger prints from the previous guests. There was vomit or coffee on the was near the trash can(gross!). We could clearly see where the carpet had been spot cleaned and where it needed to be cleaned. It was very disgusting! We were hoping for a GREAT stay in Holland... these accomidations […] were dreadful. Read moreGenuine Expedia guest review
"Price was a little high for condition of hotel."
The hotel and room was clean, but needs to be renovated. The carpeting in our room leading into the bathroom was badly frayed. Paint was cracked in more than a few places.Genuine Hotels.com guest review
"Updates and deep cleaning needed"
When we got to our room, we were disappointed by the overall cleanliness of the room. In the shower, a used washcloth was left handing off of the shower. There was chocolate (I hope) on the floor which completely soiled our socks. The room hadn't been vacuumed as there were crumbs and other small debris lying around. The fabric couch was stained and […] needed to be cleaned. We put a towel down before sitting on it. The location is good and staff was friendly. This is not what we have come to expect out of this brand of hotel, but from budget brands. Read moreGenuine Expedia guest review
Hotel is old and needs updating. Outside is ok, but rooms are in need of cleaning and updating. Bathroom was very small with very little light. Thought the price was very high compared to other hotels of this quality, especially since we booked a month in advance. Breakfast was barley adequate. Would only use again if there were no other options.Genuine Hotels.com guest review
"Wouldn't go back."
We arrived late on a 95 degree day, and the air had not been turned on in the room. It took well into the night for the room to reach a comfortable temperature. The hotel was hard to find because the streets were not well lit, and entrance was not marked well. Otherwise, accomadations were ok. We will look for something else next time.Genuine Expedia guest review
The stay was fine. The only disappointment was the small size of the pool and its distance from our room. Also wish there were more shops nearby.Genuine Hotels.com guest review
Response by Country Inn Holland Thank you for your feedback of your stay with us here at Country Inn. I wanted to let you know that within weeks we will be undergoing a renovation of the hotel. This will include renovating the pool room as well. I know that when we are done everyone that stays with us will love our newly updated hotel. Thanks again for your feedback and have a great day!
"overall a great stay"
The room was clean but not spotless. Just the bathroom needed attention. The halls and pool area needed a lot of attention. Appreciated the clean smell with no hint of smoking. All I could think of was that it was not up to the traditional Dutch standards. The staff was exceptional. Desk as well as cleaning women were very friendly. Maybe it was a very […] busy week for them, i do not know. It is hard to get to. You can see it from the highway but it is not well marked at the entrance. You have to travel through a partially closed outlet mall with no direction. Read moreGenuine Hotels.com guest review
Response by Country Inn Holland Thank you for reviewing our hotel. I appreciate the feedback and am currently working on several items you mentioned. The great news is that within weeks we are starting a full renovation of the hotel and I know that when we are done the guests are going to love the changes that are about to happen. Again thank you for your feedback.
"A health hazzard"
Mold on the sink, shower, and the carpet so gross we wore our shoes in the room. All the breakfast basics were gone before the breakfast time was done. We should have asked for our money back.Genuine Hotels.com guest review
"close to saugatuck"
It was just what we were looking for in an over night from home.Genuine Hotels.com guest review
Response by Country Inn Holland I am so glad that you enjoyed your stay with us here at Country Inn in Holland. I'm very happy to hear that you enjoyed the location as well. We hope to see you again in the future!
We picked the right hotel. Close to sight seeing places. Pool and area was clean. Only negative is finnish of tub is worn which makes it appear dirty. I would stay there again and recommend it. There is a great porch to sit out on.!Genuine Hotels.com guest review
Response by Country Inn Holland Thank you for your review of our hotel. We are so happy that you enjoyed your stay with us. We strive for the home touch and are thrilled that you enjoyed our outdoor porch. We look forward to seeing you again in the future.
Great value. Comfortable beds. Delicious breakfast. Was a bit difficult to find, but we eventually found it.Genuine Expedia guest review
Response by Country Inn Holland Thank you so much for your review of our hotel. We are happy that you enjoyed your stay with us and look forward to seeing you again in the future.
Hotel staff was always helpful and pleasant to work with. I was surprised to find a couch in the king size bed room, nice. Although the hotel is built at the end of a mostly vacant mall it was in a clean and easily accessible area. All the outside doors, that I used, did lock securely. Did I mention the pool was very clean and enjoyable to use. It wasnt […] large but did serve the purpose. Read moreGenuine Hotels.com guest review
"Great place to stay while visiting Holland, MI."
The staff for the various shifts were helpful and kind making suggestions of what was available to make our stay relaxing and to suggest places to visit giving us a detailed map of the downtown Holland area. Also by allowing us to use the lobby area even though we were arrived before check-in time. That way were able to get settled in before heading […] out to enjoy the beautiful Holland beach area. Read moreGenuine Expedia guest review
Staff was very friendly.Genuine Hotels.com guest review
"A little hard to find but worth the search!"
Four couples in our group stayed here for four nights during the 2012 Tulip ("stem") Festival. Rooms were clean and comfortable with wonderful beds. It is under new management and in final preparations for major refurbishing. This is reportedly the oldest and original Country Inn. The location is at the back of a developing mall cluster and there is […] no sign at the entrance, a problem reportedly to be resolved. Staff were all friendly and helpful. Breakfast was a bit sparse when compared with more modern facilities but always fresh and of adequate supply. Our room faced a freeway but good insullation and trees screened out all the noise unless the windows were opened. This is a two-story unit without an elevator. Overall, a good place and one we would return to. Read moreGenuine Hotels.com guest review
Tour groups gathering in adjoining rooms in AM were loud and inconsiderate. Staff was friendly & professional. Hotel is getting near time for maintenance-marks on walls, grout in bathroom.Genuine Expedia guest review
"Restful and clean"
The stay at this hotel was great. The rooms were very comfortable and the porch to sit on was very relaxing. Breakfast gave many choices and the cookies were a great addition. Thank you for being in Holland and being able to chose this hotel.Genuine Hotels.com guest review
The hotel was just what we needed. Not to far from downtown and college. Making trips back a forth easy. Hotel staff very friendly and accommodating. Hotel needs some updating/deep-cleaning (bathroom - showers & wallpaper) and apparently that will be starting soon. Another recommendation would be to offer something other than only carbs in their breakfast […] fare. Outside of that I would definitely return to this hotel. Read moreGenuine Hotels.com guest review
"Not the best"
If you have to deal with service desk I wish you the best of luck. I have left a message with the manager for him to call me back about some charging issue with my card and it has been 3 days since I was there and no return call. The area around the hotel looks very run down and it is not a place I would stay again.Genuine Hotels.com guest review
The office staff was friendly but we did need to ask twice for a refrigerator and microwave as had been listed in the advertising.Genuine Hotels.com guest review
Nice stay with great staff support!.......................................................................Genuine Expedia guest review
"dirty, worn out yet expensive hotel"
Got a big shock when a dirty sofa with few big holes in the cushion covers glared at me as soon as I enter the room. Guess someone dumped it roadside and these guys picked it up. Bed itself is comfortable, not hard and not soft. Room is reasonably spacious. Bathroom is ok, spacious and clean. Shower is good. Oh, another thing. Internet sucks. Couldn't […] even get a page load successfully in the evening. Late night and morning seemed fast. Didn't get a chance to try breakfast. One thing I liked is, this hotel is nestled in woods. You feel like you are in cottage in the woods. Oh, no elevator. You have to carry your heavy bags up and down the stairs. It only had two levels though. Read moreGenuine Hotels.com guest review
The staff at the hotel were very friendly and helpful. The room was not fancy but it was very clean and comfortable. The hotel was very close to everything that we were there for. Nice mall across the street and restaurants very close.Genuine Hotels.com guest review
"Fun with Family"
We really enjoyed our stay with all of my wife's family at the hotel and viewing several sights in and around Holland, Mi.Genuine Hotels.com guest review
"Nice place to stay - Hard to find!"
This place is very hard to find. Five stars to the hotel staff!! Room was clean. Accommodations were nice and very comfortable, felt like I was at home. Only suggestion would to be put in some road signs directing you to location!Genuine Hotels.com guest review
Maintenance @ Hotel was very goodGenuine Hotels.com guest review
"A lot for the money"
It was a good value. The hotel is walking distance to shopping and resturants. It is a 5 minute drive to downtown Holland. The breakfast was adaquate.Genuine Expedia guest review
"Very Nice Place To Stay"
Everyone was very nice and the place was wonderful!!!Genuine Expedia guest review
"close to attractions"
We were only there for one night but were very satisfied wit the accommadations Will go back there again. Fresh cookies and coffiee available all the time is a winner. Couldn't beat hte rate.Genuine Hotels.com guest review
"Nice place to stay"
It was comfortable and the staff was great.Genuine Hotels.com guest review
"A hidden gem!"
I liked everything about this hotel - price, cleanliness, room size and amenities, etc. It's off the beaten track, but provides easy access to downtown Holland.Genuine Expedia guest review
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