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  • Hotels
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  • Mermaid Waters Hotels
  • Quality Hotel Mermaid Waters
  • All hotels in Mermaid Waters, Queensland, Australia
All hotels in Mermaid Waters, Queensland, Australia
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1 room,  2 adults 
Adults Children
Room 1:

Quality Hotel Mermaid Waters - Mermaid Waters

-28.047971, 153.426596
4 stars
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QL, 4218 Australia ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $94
available on 06/20/13
Price Match Guarantee
3.9 32 5

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    Quality Hotel Mermaid Waters
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Quality Hotel Mermaid Waters

    • Mermaid Beach Hotels - Gold Coast 450 yards
    • Putt Putt Golf Mermaid Beach Hotels - Mermaid Beach 1000 yards
    • Broadbeach Sports and Recreation Centre Hotels - Mermaid Waters 1500 yards
    • Pacific Fair Shopping Centre Hotels - Broadbeach 1500 yards
    • Pizzey Park Sporting Complex Hotels - Miami 1600 yards
    • All landmarks in Mermaid Waters

    Nearest hotels to Quality Hotel Mermaid Waters

    • Diamond Cove Resort
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    • A' Montego Mermaid Beach Motel
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    • Turtle Beach Resort
      4.5 stars
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    • Camden Motor Inn
      3.0 stars
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    • Montana Palms Holiday Apartments
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    Nearby Mermaid Waters Hotels with Meeting Facilities

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      4.0 stars
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      3.5 stars
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    • Paradise Island Resort
      3.5 stars
      3.6 from 7 guest ratings
      "Pool view rooms quiet but close to the city" Reviewed by a Hotels.com guest on Feb 14, 2013

      The rooms which overlook the pool have a nice aspect, so long as there are not screaming kids. Internet is charged through a provider.

    • Mantra Sierra Grand
      4.5 stars
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      "Across the road from Pacific Fair shopping centre" Reviewed by a Hotels.com guest on Jan 30, 2013

      Quite good except for: (1) Initially allocated & given the key to a room that was already occupied - quite an embarrassing experience (2) Basement carpark was like a labyrinth with no exit signage

    • Copacabana Holiday Apartments
      3.5 stars
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      "Smooth Sailing!" Reviewed by a Hotels.com guest on Dec 14, 2012

      Thank God this was my 1st place I stayed in Surfers. No hassle, everything was wonderful and the parking was even lovier. My only gripe was the bed was a tad short for a 5'10 person and so-so comfry. My key was waiting for me upon check-in and the receptionist was really understanding. Things went really smooth! The other arrangements I've encountered In Surfers has been a serious bait and switch ordeal to the 11th hour.

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      "Best hotel on the Gold Coast by far" Reviewed by a Hotels.com guest on Nov 27, 2012

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    • Surf Parade Resort
      4.0 stars
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      "Enjoyable stay" Reviewed by a Hotels.com guest on Nov 27, 2012

      I would describe the resort as being between Surfers paradise and Broadbeach. It is close to the beach, which we could see from our 8th floor room. Checking in was easy and we were a early but the room was available. After a long flight this was most welcome.Apartment has everything you need. Seperate bedroom and large bathroom. Waher/Dryer was great.

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    Overview of Quality Hotel Mermaid Waters - Mermaid Waters

    Location.
    Situated in Mermaid Waters, Quality Hotel Mermaid Waters is a family-friendly hotel close to Putt Putt Golf Mermaid Beach, Pizzey Park Sporting Complex, and Gold Coast Seniors Tennis Club. Also nearby are Jupiters Casino and Broadbeach Sports and Recreation Centre.

    Hotel Features.
    Dining options at this family-friendly hotel include a restaurant and a bar/lounge. Wireless Internet access is complimentary in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and secretarial services. The staff can provide tour assistance and currency exchange. Additional amenities include an outdoor pool, barbecue grills, and laundry facilities. Onsite parking is complimentary.

    Guestrooms.
    The 104 air-conditioned guestrooms at Quality Hotel Mermaid Waters include coffee/tea makers and hair dryers. For a surcharge, guests can use the in-room wired high-speed Internet access. Televisions are equipped with pay movies. All accommodations provide desks and direct-dial phones. Bathrooms offer separate bathtubs and showers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios.

    Image of Quality Hotel Mermaid Waters, Mermaid Waters
    3.9 out of 5 Good (32 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Very happy with the value for a quality hotel. It is located in a quite location and we enjoyed a very good night's sleep. Would definitely stay there... again.... by Sally  from Dayboro on 04/30/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    One King and One Single Bed, Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King and One Single Bed
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Standard, Two King Beds, Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two King Beds
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Junior Suite - Sports Package

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two King Beds
      or
    • Four Single Beds
      or
    • One King and Two Single Beds
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Club Room - Sports Package

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Single Beds
      or
    • Three Single Beds
      or
    • One King and One Single Bed
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Advance Purchase - Junior Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two King Beds
      or
    • Four Single Beds
      or
    • One King and Two Single Beds
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Advance Purchase - Club Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Single Beds
      or
    • Three Single Beds
      or
    • One King and One Single Bed
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Club Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Single Beds
      or
    • Three Single Beds
      or
    • One King and One Single Bed
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Club Room - Bed and Breakfast

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Single Beds
      or
    • Three Single Beds
      or
    • One King and One Single Bed
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    Junior Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two King Beds
      or
    • Four Single Beds
      or
    • One King and Two Single Beds
    Wired Internet access (surcharge) and pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. You will have a separate bathtub and shower, as well as complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (surcharge)
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Standard TV service
    • Wired high-speed Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 10 AM
    • American Express
    • Diners Club
    • MasterCard
    • Visa

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Bar/lounge
    • Barbecue grill(s)
    • Elevator/lift
    • Free Wi-Fi
    • Luggage storage
    • Number of floors - 3
    • Pool table
    • Restaurant
    • Swimming pool - outdoor
    • Total number of rooms - 104
    • See more facilities
      • Number of meeting/conference rooms - 4
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board
    • Refrigerator
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • See more room details
      • Air conditioning
      • Climate control
      • Cribs/infant beds (surcharge)
      • Pay movies
      • Standard TV service
      • Wired high-speed Internet access (surcharge)
    • Services
    • ATM/banking
    • Babysitting or childcare
    • Breakfast available (surcharge)
    • Currency exchange
    • Free parking
    • Laundry facilities
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Secretarial services
    • Accessibility Features**
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    National rating

    Official Australia STAR Rating provided by AAA Tourism Pty Ltd
    AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4 stars.
    Official Australia STAR Rating provided by AAA Tourism Pty Ltd

    Dining

    Buffet breakfasts are available for a surcharge and are served each morning in the brasserie between 6 AM and 10 AM.
    Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
    Room service (during limited hours) is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boat cruises nearby
    • Boating nearby
    • Boat launch nearby
    • Boat tours nearby
    • Bowling alley nearby
    • Complimentary bicycles nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Motor boating nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowboats nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scuba diving nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Sports center nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis lessons available nearby
    • Tennis nearby
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between AUD 20 and AUD 27 for adults, AUD 3 and AUD 14 for children (approximately)
    • Fee for in-room high-speed Internet (wired): AUD 9.95 (for 60 minutes, rates may vary)
    • Crib (infant bed) fee: AUD 5 per night
    • Rollaway bed fee: AUD 40 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Mermaid Waters, Queensland, Australia
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    A short guide to Mermaid Beach

    Mermaid Beach, on Queensland's Gold Coast, features exclusive properties known as 'millionaire's row' along its magnificent beachfront. One of Australia's largest shopping complexes, Pacific Fair, is within one kilometer of Mermaid Beach. Queensland's capital city, Brisbane, is 81 kilometers away. For golfing enthusiasts, courses are available at nearby Robina Woods, Carrara, and Miami.

    see all hotels in Mermaid Waters

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Mermaid Beach - 1000 yards
    • Putt Putt Golf Mermaid Beach - 1000 yards
    • Broadbeach Sports and Recreation Centre - 1500 yards
    • Pizzey Park Sporting Complex - 1600 yards
    • Pacific Fair Shopping Centre - 1600 yards
    • Dracula's Queensland - 1700 yards

    1.0 - 3.0 mi

    • Gold Coast Seniors Tennis Club - 1.0 mile
    • Jupiters Casino - 1.1 miles
    • Nobby Beach - 1.2 miles
    • Oracle Boulevard - 1.2 miles

    3.0+ mi

    • Southport Gold Coast Heliport (SHQ) - 5.4 miles
    • Gold Coast Coolangatta Airport (OOL) - 9.7 miles
    • Brisbane Airport (BNE) - 49 miles
    All hotels in Mermaid Waters, Queensland, Australia
    Reviews
    • All (32)
    • Business (2)
    • Romance (1)
    • Family (3)
    • Friends (3)
    • Other (23)
    3.9 / 5
    Good

    Score breakdown (from 32 reviews)

    • 5.0
      (10)
    • 4.0
      (14)
    • 3.0
      (4)
    • 2.0
      (2)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.0
    • Comfort
      3.8
    • Condition
      3.8

    Reviews: Overall

    The following English reviews were posted by Hotels.com guests from other countries

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great hotel i great location
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2013
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "Fantastic Value"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very happy with the value for a quality hotel. It is located in a quite location and we enjoyed a very good night's sleep. Would definitely stay there again....
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Sally
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Over night stay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    We only had a over night stay so did not experience any features.q
    Genuine Expedia guest review
    Other trip
    Mar 1, 2013
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    2.0 / 5
    Fair
    "Caveat Emptor"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Pool area is not really like other hotels so be aware. Its a Pool with no bar or nice areas to lounge around in. This place is out-dated and needs an overhaul. Its a 40 minute walk to Broadbeach and 20 minutes walk to any kind of beach. 2 hour walk to Surfers. They do have courtesy coaches on the hour that was helpful. The two gentleman on front desk […] tried hard to be helpful at times. Ordering Room service was comical to say the least and the LoneStar staff at the bar below the hotel are the worse I have ever come across. Seriously I am surprised how they keep there jobs. No wonder tourism is dying in the GC. Im not a complainer by natural. This is an honest assessment. Basically stay somewhere else if you like to be close to anything good. Lonestar is a detraction not an attraction. Read more
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    A Traveller
    NZ

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was great staff excellent hotel beautiful will book again
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    It was a good stay. I originally thought that we were getting a 2 bedroomed apartment and quite surprised to find that we were in 2 different rooms. Sadly, we were not put into rooms with an interleading door. It was good to find a playground in the dining room and there was a good choice of menu for children. Prices for the child menu were good but […] quite excessive otherwise. Breakfast in particular was very costly. The pool area was good and very well kept. The rooms were clean and the condition of the linen etc was very good indeed. There was a trolley available to transport luggage to and from the rooms which was excellent. The location was good as it did not take long to travel either to Pacific Fair or Robina. Read more
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    3.0 / 5
    Good
    "Very good Motel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    You will need a car... It's like a Motel, but the steakhouse is amazing!
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    Rod
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "Sevens Rugby"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Very orgainsed and efficient check-in and check-out process. Courtesy Bus was a great saver. Handy location to Football Stadium for Gold Coast Rugby Sevens.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2012
    Simon
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Attending function rooms."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Room had opening window but we were unable to open curtains. By previous clients using window to hold curtains open was recking the curtains. Needs looking at. Staff and facilites were great. Would stay there again especially for attending a function on site it was great.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    Annie
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "My thoughts...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff were wonderful but the location is too far away from surfers and the courtesy shuttle ends at 6pm so no good if you want to check out the casino and nightlife.
    Genuine Expedia guest review
    Other trip
    Apr 11, 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff were very friendly and the room was very spacious and comfortable.We didn't dine in at the hotel but probably would have if not booked elsewhere. Car was securely parked. A very nice motel. We would definitely stay there again if the price was right. The website we booked from said cable TV was available but it wasn't. A lovely stay […] overall. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "qulity hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Pretty good, nice and clean, staff are very nice and helpful. I will recommend this hotel to my friends.
    Genuine Expedia guest review
    Other trip
    Feb 22, 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    The reception were very friendly but the beds were too hard and the toilet paper inferior. These may be little things to management but to me it did not add to my comfort. I would look for a hotel with comfy beds.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "gd stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    good experience tho the king sized bed was 2 single beds made together which was disappointing.
    Genuine Expedia guest review
    Other trip
    Jan 18, 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    1.0 / 5
    Poor
    "Bad experience"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Our experience was awful, the room was small and uncomfortable, the bathroom had mould in the shower, there were dirt/water splashes up the walls and on light switch, the beds were so uncomfortable that sleeping on the floor would have been better, it was a super king bed which was made up of 2 king single beds, 1 was so hard it was awful the other […] was so soft that and old that you could feel the springs in it, plus they were different heights. BAD BAD. The staff in the restaurant did not no what was on the menu or the specials and the food was horrible and over priced. Read more
    Genuine Expedia guest review
    Other trip
    Jan 16, 2012
    A Traveller
    NZ

    Quality Hotel Mermaid Waters - Mermaid Waters
    2.0 / 5
    Fair
    "Would not recommend"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    The beds were uncomfortable, housekeeping was not informed of how many were staying in the rooms. Generally an unclean room.
    Genuine Expedia guest review
    Other trip
    Jan 16, 2012
    A Traveller
    NZ

    Quality Hotel Mermaid Waters - Mermaid Waters
    3.0 / 5
    Good
    "No broadband connection from Jan 2th-9th"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall our stay was fine. The air conditioning was quiet and efficient. In addition we liked the convenience of spending time at the pool every day. However their broadband internet connection did not work for the entire week we were there. Rebecca was very nice in explaining that since it didn't work and I needed it to check important emails for my […] business I could have 1 hour daily on the public computer located in the lobby (there is only one for the whole hotel). However in order to redeem this internet time I was required to go to reception and ask for 20 minutes at a time. I got attitude from front of house employee Holly and after a few days gave up repeating myself over and over of how my room internet does not work and how I was promised 1 hour per day and instead found an alternative place 10 minutes walk from the hotel - not happy Jan! No apologies, no communication and no idea when the problem would be fixed. Read more
    Genuine Expedia guest review
    Other trip
    Jan 11, 2012
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Awesome 3 days."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything you would expect from a 4 star hotel. The only downside side is that it was a bit far away from the nightlife. However the bus stop was right outside the hotel.
    Genuine Expedia guest review
    Other trip
    Jan 10, 2012
    A Traveller
    NZ

    Quality Hotel Mermaid Waters - Mermaid Waters
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    8 night romance trip in Dec 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Quality hotel mermaid waters"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Value for accom was great however the noise does travel from one rm to the next. We didn't book a b&b package so when dining 4 b'fast we were made to feel very unwelcome, which was a great disappointment. Overall our stay was a good one :-)
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "quality hotel mermaid waters"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    only stayed there for one night, but it was quite pleasant. breakfast was good, and dinner next door at the lone star tavern was beautiful. would come back again.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    tracey h
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Sep 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Good Value and convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    A suprisingly good hotel with everything you need for a short or longer break. Great location for getting to the main shopping areas and beaches. Clean, well-serviced, friendly staff and an excellent restaurant attached.
    Genuine Expedia guest review
    Other trip
    Sep 20, 2011
    Jacqui G
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Quality Hotel Mermaid Waters"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very clean and well priced hotel. The staff are very pleasant and helpful.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "great stay at reasonable price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we had a great time very close to shopping centres as well as pacific fair the staff were very pleasant and courteous had good night in the adjoining tavern rooms were very clean and comfortable had everything we needed would recommend mermaid waters hotels to every one cheers, loved it
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    gail s
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "Great hotel, Convenient Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff were very friendly,,,loved the cleanliness, location, great food located close to the hotel...Overall would rate this hotel 10/10
    Genuine Expedia guest review
    Other trip
    Jul 19, 2011
    Mary C
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent
    "Quality Inn Mermaid Waters meets expectations"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The Quality Inn Mermaid Waters met my expectations for value. My stay was for business, so I was arriving to the room late and leaving early. I can cheerfully say that I slept through 90% of the experience. (There are a lot of places that I have stayed at that I could not say that about!) Although the room I was in could have benefited from fresh paint […] and new blinds, it was spacious and comfortable. The staff were pleasant and helpful. For the budget conscious, it is "nice", yet nothing special. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2011
    A Traveller
    AU

    Quality Hotel Mermaid Waters - Mermaid Waters
    5.0 / 5
    Outstanding
    "Can not fault the property"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We found the property and staff excellent in all ways. Will not hesitate to book again when we venture this way
    Genuine Expedia guest review
    Other trip
    May 10, 2011
    A Traveller
    NZ

    Quality Hotel Mermaid Waters - Mermaid Waters
    1.0 / 5
    Poor
    "You'll need a map to find it"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    We eventually arrive, check in very quickly and duck out immediately lest we fail to make the very rare connection to Surfers Paradise. When we return in the evening, it smells like someone is smoking inside, nearby our room. We awake the next day with itchy eyes and that smell remains. We inform the lobby and they explain that we had spent the night […] in a smoking room in the smoking section of the hotel. I, my wife and our unborn child thank you, Mermaid Waters, for failing to inform us of that little nugget WHEN WE CHECKED IN! Read more
    Genuine Expedia guest review
    Other trip
    Oct 19, 2010
    A Traveller
    AU

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Mermaid Waters, Queensland, Australia
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