"one of the best I have stayed in"
Mattress was terrible, told staff and they got right on it and brought a new mattress in. Every one was great Will for sure go backGenuine Expedia guest review
Conveniently located to area attractions. Staff was very friendly, helpful, and professional. Attractive and clean rooms with excellent mattress and bedding.Genuine Hotels.com guest review
"Mad when 1st got there."
when i 1st got there lady at front desk keep tell me that i didnt have any money on my card she was nasty about it. she say that i couldnt get the room in nasty way so, i say do you take cash and she say yes. so i went rite across from the desk and got money of that same card she say that i didnt have money on. she look at me and say im sorry are you […] mad and i say no im from SAVANNAH, GA. the young lady when i check out was so nice and the rest of the staff was wonderful. my stay was nice....will return BUT KEEP MS. SPAIN OFF THE FRONT DESK. Read moreGenuine Expedia guest review
Staff was nice and the pools are clean and nice. Rooms were clean and well taking care of. I would stay again when 8 return to the area.Genuine Expedia guest review
"Middle of orlando"
Very nice. Love the heated pool and jacuzi.we can walk to wet and wildGenuine Expedia guest review
"Good place to stay for vocation"
Nice location, close to Universal. Room is clean. Room accessories are in good condition. It is very quite.Genuine Expedia guest review
"Good location. Clean nice hotel."
Stayed there for 1 day. Enjoyed the stay. Did its job very well for us.Genuine Expedia guest review
"Clean, comfortable and quiet"
Great hotel with lots of amenities and no excessive noise so you can sleep at night. Very close to International Drive and many attractions while being located on Universal Drive and away from all the traffic congestion of I-Drive. Good family friendly hotel.Genuine Hotels.com guest review
"Pay 10 bucks more and stay somewhere else."
Not ImpressedGenuine Hotels.com guest review
"Good for cost!"
Great staff. Needs a few improvements on hotel but overall great for the cost.Genuine Expedia guest review
"Good location and Clean."
The hotel was good and clean. I was expecting a coffee and tea station at the lobby and breakfast included. Other than than it was overall good!Genuine Hotels.com guest review
The halls to your room are hot so from walking from the hot weather to inside lobby it's was nice and cool but then go to ur room and hall way is hot Not enough parking for you to park carGenuine Hotels.com guest review
"Great service, location, and price"
I stay here when I come down. It's been a nice experience every time. Would definitely recommend this hotel.Genuine Hotels.com guest review
"Central to major attractions"
Rooms were a little tired, lack of complimentary toiletries, and breakfast not offered before 7am, not ideal for early travelers, especially when you pay extra for The breakfast service, but no information was given on breakfast times prior to paying for additional servicesGenuine Hotels.com guest review
We were just staying for one night and the hotel had a good location, price, and the staff was very friendly. Staying for only the one night, we didn't have a chance to take advantage of all the hotel has to offer, but the buffet breakfast, although small, was a great start to our day. The only issue that we had was that the soda machine on our floor […] was sold out of everything and so it took several trips to several floors to find a machine that took dollars, not just change, and that actually had sodas in stock. Read moreGenuine Hotels.com guest review
nice clean hotel. we could do without the muliple sales pithces for time shares. three elevators, tennis court, weight room and basketball court.Genuine Hotels.com guest review
"one Night Stay"
Women that checked us is was very very nice and efficient. Rooms very clean Breakfast was abundanceGenuine Expedia guest review
Hair in bathroom. Weird bug in bathroom. Gnat in sleep area. No view; wallGenuine Hotels.com guest review
I was pleasantly surprised. I let the representative at hotel.com choose for me since I had to go to a funeral in a location i am unfamiliar with. I think his name was (Matt), not sure. The hotel was as he described down to the sheets! and the location suited my purpose. Thanks Matt.Genuine Hotels.com guest review
"Casual, relaxed family hotel w/in walk of Universa"
Great deal at $49/night Expedia rate. Good size double bed room with fridge,microwave coffee maker., free wifi. Clean pool and jacuzzis- not fancy. Recommend bathroom tile and paint need update, broken lamp. All the staff was very helpful and welcoming. Spent 85 % of time out at park so great place to crash with two middle schoolers in tow. Ate breakfast […] in room & ate out for lunch and dinners. Breakfast bar $9.99 each was too much for the little we needed for breakfast. Grill needs updating- had so so burger- recommend dining plan at Universal. Deli was good for snacks, juice and milk- walgreens with groceries nearby. Suggested to front desk to take decorative rolled pillow off beds as they are constantly fall on floor and then placed on clean sheets and pillows by housekeeping. Staff took suggestion graciously. Came back each night to good cleaning by housekeeper Luci! Transportation caution- Mears shuttle from airport with return trip though appears cost effective results in 50 minute or more wait at airport after you check in at baggage area kiosk- they tell you 30 min or less. Dozens of people disgruntled and tired waiting for shuttles- then driven to several hotel stops. Return trip requires pick up resetvation 4 hours before your flight. If you have 4 or more in party check out taxi options for close to same price . Read moreGenuine Expedia guest review
"Very nice and close to several major attractions."
The hotel is very nice and the staff was exceptional. We enjoyed the pool and the buffet breakfast was excellent. I would definitely return and recommend this to others.Genuine Expedia guest review
Great and awesome hotel the experience is nice. El descuento de hotel brutal me encanto bastante se los recomiendoGenuine Expedia guest review
The only positive to this hotel is that it is within walking distance of Universal City walk, about a mile away. Now the negatives: after checking in they try to get you to go to a timeshare presentation before you even make it to your room, the room had a weird smell to it, the bathroom fan sounded like an airplane taking off and no way to turn on […] the light without turning the fan on, showers were lukewarm at best and lastly didn't have any shampoo in the room when we checked in and had to wait at the front desk for 20 minutes to get some. When I finally received the shampoo and started to go up to the room the lady in line behind me asked if that is all that I needed and was shocked that it had taken so long for me to receive it. Read moreGenuine Hotels.com guest review
"Nice hotel relatively near the Orlando airport."
Good too for the price. Parking was horrible, though. Not nearly enough spaces.Genuine Expedia guest review
Every single staff member was extremely friendly and helpful.Genuine Expedia guest review
"Good value with discount, needs updating"
Within walking distance of both Universal Studios and places along International Drive. However, you need to like to walk, if you go to Universal. Better to take the shuttle, and save your feet for the parks. It is a $5 ride via taxi otherwise.Genuine Expedia guest review
The hotel was clean and in a good location to visit Universal. The tram service to Universal was not as expected. It only ran every hour it wasn't at all convenient so we ended up driving and paying for parking.Genuine Hotels.com guest review
"Nice hotel. Close to Universal."
The check-in clerk, Anpavia was fantastic. She was warm and welcoming and gave us some very useful advice. Couldn't ask for a more pleasant experience. She was great!Genuine Expedia guest review
"Great experience !"
I had an amazing experience at this hotel. I didn't think the hotel rooms we're going to be that nice & bigGenuine Hotels.com guest review
"Nice Hotel close to international drive"
The pool and hot tubs were really cool and set up different! Had lots of comfortable seating by pool. The hot tubs weren't as hot as they said but they were but still nice. We had problems with them trying to charge us more money when we checked out but it got all figured out. I would stay here again!Genuine Expedia guest review
Didn't really spend a lot of time in the hotel but what we did see was very nice.Genuine Hotels.com guest review
"Not what I expected..."
The rooms were outdated and could have been cleaner. Hotel restaurant was overpriced and the food and service were poor. Hotel staff were not helpful at check in with explaining the shuttle services, etc. really needs an update!Genuine Hotels.com guest review
"Friendly, helpful staff. comfortable beds."
stayed here one night to go to Universal the next day, the staff were very helpful and friendly. shuttle to the park is a nice perk. pool was very clean and well maintained (though the day was too cold for swimming) the hot tubs were great, spacious and clean (there are 2 of them one at 100 and one at 104 degrees). the bed was very comfortable with […] nice soft bedding. I would stay here again next time i want to go to universal. Read moreGenuine Expedia guest review
"Good location, a bit overpriced"
Good location, only minutes from Universal studios by car, also provides free shuttle several times a day to Universal. Rooms are clean, safe hotel. Pool and tennis court are clean. A little bit overpriced, the hotel does not provide breakfast...Genuine Expedia guest review
"Will not go back."
Our air conditioner unit didn't work properly. The toiletries were used..( like the lotion bottle was half full when we checked in) The breakfast at the restaurant wasn't good... I will never return to this hotel for sure. By the way the staff blamed Expedia for representing the hotel incorrectly. For example the Expedia website shows that the Hotel […] has 2 full restaurants, a bar by the pool and also roof top access.The bar by the pool is only open during the summer. There is only 1 full restaurant. The other is like a small snack bar. There is NO roof top access. The staff were nice but did not seem to want to take responsibility for the problems that occurred. Read moreGenuine Expedia guest review
Everything was great at this hotel except the guy in the lobby trying so sell wyndam time shares. Other then that very clean and close to everythingGenuine Expedia guest review
"Close to Universal."
Hotel was clean and the staff very friendly and helpful. The only drawback I could find was the restaurant. While the morning breakfast was yummy and the staff cordial, the evening service left a lot to be desired. The bartender was irritable and unprofessional to say the least. Thank goodness that Universal City walk is just minutes away and offers […] a great selection of restaurants whose staff is eager to please. Read moreGenuine Hotels.com guest review
"Good hotel, near to universal st"
Good hotel, it´s accord to his price. I´ll recommended it.Genuine Expedia guest review
"Very convenient hotel to visit Universal Studios !"
It is really close to Universal Studios. The room is perfect for 4 persons..it has plenty of towels,it even has 2 sinks. It has a small restaurant with excellent subs.Genuine Expedia guest review
"1 night on arrival and 1 night before departure"
The hotel was well located not too far from the airport for an 8:30 pm arrival in Orlando. We had 2 different rooms - both clean and comfortable - the second with twin beds even had an extra sink in the lobby of the room outside the bathroom. WiFi was fast and password free. The staff was helpful and friendly. We ate in the dining room 1 evening - friendly, […] helpful, considerate staff who were sensitive to our request to avoid gluten. We stayed in 5 other hotels during this trip and tho one was one of the most pleasant. Read moreGenuine Expedia guest review
"Ok in a pinch"
Attending the convention center last minute, everything was booked so didn't have much choice. Room was ok, pillows horrible. Shower so so. Service so so although responded quick to tv remote failure. Had an early flight, asked for 5 am cab. None came, asked again and got a limo - making me mad.Genuine Expedia guest review
"Nice hotel close to good resturants"
This hotel was good for the price. Had a loud heating/air conditioning unit, but they replaced it right away. Everyone was very pleasant. This was our second time we stayed here, and would probably stay again.Genuine Expedia guest review
Everything was great, the hotel was peaceful and quiet at night and the bed were very comfy especially the pillows...Great customer service ..Genuine Hotels.com guest review
Poor hot water for showerGenuine Hotels.com guest review
While I found the hotel very comfortable and clean, the check-in staff was not helpful. The person that assisted me at the counter was not friendly. When she consulted the manager on duty regarding a special request I had, they gave me two answers; accept their policy or they could cancel my (4) room reservations with no cancellation fees. Apparently […] our business was not important to them. Read moreGenuine Hotels.com guest review
Hotel locationGenuine Hotels.com guest review
"Nice location to International Dr. and attractions"
Comfortable rooms, hotel is a little outdated but clean. Pool and spas were great. Easy access good location to attractions.Genuine Hotels.com guest review
Staff friendly and helpful good pool and hot tubs a n bit of a walk to i driveGenuine Expedia guest review
I really liked this hotel. It was clean and quiet. I came to visit Universal Studios for 3 days and this hotel was a 5 minutes drive away. The Hotel is also right next to Wet n Wild water park which is on International drive. It was a perfect location to visit nearby attractions and dining. The Hotel Staff is very friendly and courteous. The Pool area […] is well kept with an area for Moms and Dads to hang out near the hot tub. There is a restaurant onsite. I never made it to dinner but breakfast was very good. Morning kitchen staff was very friendly and would take special request right to your table. Overall the Hotel was very quiet and nice atmosphere. Decent parking and close to everything. I visited with my wife and 2 children and they felt the same way. I highly recommend. Read moreGenuine Hotels.com guest review
"Great value, great location!"
It was the perfect stay for a last minute get away. Hotel offers a ticket kiosk and shuttle to Universal Studios and Island of Adventure. Although we missed the first shuttle out on our first day to the park, the hotel was close enough for us to walk. I love that they had a little store/deli/ice cream on the first level to handle any cravings or medical […] needs. One of the main reasons we chose to stay here was because of the hot tubs. After a long day walking around at the parks, there was nothing better than a soak in a hot tub! Everything was clean, staff was friendly and for the value it's the perfect hotel if you're looking to do things on a budget. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )