"It was ok.."
I stayed there after a day trip to WDW and it was ok. The lobby was really nice ad the people were friendly. I was on the 6th floor. When I got off the elevator it smelled like an ash tray which was gross. My room smelled a little musty but clean. The beds were comfy. The shower worked but didn't drain well and the vent fan unit was kinda falling out […] of the ceiling. The tv and wifi were fine. Idk if I'd stay there again Read moreGenuine Hotels.com guest review
"definitely will come back!!!"
Stayed for one night while visiting Universal Studios. It was really great! My husband and I walked to and from Universal because it was only about a 20 min walk, and parking at the hotel is free. It was also literally right next to the Wet and Wild waterpark, and within 5 minutes driving distance of food. The lobby was nice, and we stayed on the 7th […] floor. The hallway smelled a bit musty and the furniture in the room was a bit outdated, and we had an issue modifying the temp of the shower water, but the room was huge for a 1 king bed! It had a couch, two A/C units, a refrigerator, and the bed was very comfortable. After a long day at the park, this was perfect! We paid under $100 for everything, and it was totally worth it. Would definitely come back! Read moreGenuine Hotels.com guest review
This hotel was nice. We stayed here 7 days in June 2014 our room was cleaned everyday, when we walked in the halls everyone that we passed said hello & even ask if we needed any assistance in finding things. Even the workers that were painting ect were saying hello. We will stay here again if we travel to Orlando. One thing I hope they address is the […] laundry room. It needs a little color a few picture frames and a wall Tv only having 5 washers and 5 dryers for all the guests is not enough. But over all this hotel is in a great spot and is clean. I like to say we enjoyed talking to the lady that was attending the pool bar. Read moreGenuine Hotels.com guest review
"Great hotel , great location, will consider again"
Great hotel, great location, will consider next timeGenuine Hotels.com guest review
Hotel is prime location but cleanliness of hotel was not satisfactory. Service was good.Genuine Hotels.com guest review
Older building but decent serviceGenuine Hotels.com guest review
The room I was given had not been rented for a while. There were many leaflets from a pizza restaurant on the floor. One of the beds was broken and sat much lower than the other. The furniture (tv stand and night stand and lamp) were extremely old and outdated. Best Western usually does better than this. Disappointing.Genuine Hotels.com guest review
"Great western gateway"
We had a lovely stay friendly staff very clean and comfortable good location to theme parks and shopping outletsGenuine Expedia guest review
Stayed at this hotel for a job interview near Orlando International Airport . The hotel is great, very comfortable and located in a great area, literally 2 blocks from Universal Studios. Hotel staff was very friendly and it seems that the hotel was making some renovations, but the staff is doing it so well you, as the customer, can barely notice it. […] Cool feature about the hotel is the real time display for the flights at MCO. Overall great stay and going back in 2 weeks for vacation. Read moreGenuine Hotels.com guest review
"Too much for what they offer"
I wouldn't waste my time with this best western. My family and I had booked this hotel before departing on our cruise, when we got to Orlando we had to find our own transportation there, there was no shuttle services and non to the airport either. However we found taking a taxi was way cheaper to the airport than booking through a shuttle service. The […] lobby was nice and attractive, the staff when we arrived were very polite and accommodating, but The rooms and the pool weren't the cleanest, I didn't find any stains but the carpets had looked like they hadn't been done in a while, and the a/c in each room we had rented wasn't working. The security of the building wasn't the greatest either, there had been random people handing out pizza flyers under hotel doors that happened to be scammers and the hotel staff didn't notice until we had informed them. I figured for the amount we were paying for each room there would be complimentary breakfast, however there wasn't. The laundry services were quite expensive compared to other best westerns, your really paying for the closeness of the attractions. If I were to go back I would choose another hotel. Read moreGenuine Expedia guest review
Pricing and Location was the primary reason I selected this hotel!Genuine Hotels.com guest review
"Very friendly Tanya!"
Tanya was so super nice and friendly. I would go back just because of her and her welcome attitude.Genuine Expedia guest review
"outstanding location, great value"
Across from Wet n' Wild and one mile from Universal. Everybody was friendly, rooms are comfortable. Great rates. Will definitely be back!Genuine Hotels.com guest review
The room was clean and comfortable. The pool and hot tub area was nice but they were always out of towels.Genuine Expedia guest review
"Convenient and affordable"
Great deal in the heart of Orlando. Clean room and comfortable stay.Genuine Hotels.com guest review
I made a reservations under the impression this hotel was a three star. It was not. Nasty sticky floors the rooms had a dark look to them. Not to mention the rooms had an odor of old gym socks eww!!! We made reservations for two night we ran out of there the next night. We forfeited the second night and left spoiled our vacation totally. We even paid […] for breakfast. I wanted to vomit. The cooking area had years if grease on it terrible lighting. Once again sticky floors in the restaurant. Ewe! I will never recommend this place to anyone!!!! Read moreGenuine Hotels.com guest review
The building is in desperate need of updating. My room was a complete disappointment, refrigerator (which is ultra mini) wasn't working, looked behind to check the plug, what a wire mess, outlet cover was missing. Needed to jiggle the plug a little bit and hope it stayed in that position so the two appliances would continue to work. Smell in the room, […] esp. the bathroom was unpleasant. I can not imagine how old the mattresses are but believe they are way past their years. I flew in from phoenix to spend the weekend with my 5 year old grandson, if my time had not been so short I would have taken the time to request and move to a different room although it most likely would have been more of the same type of issues elsewhere. Thank goodness for the staff at this location. Read moreGenuine Hotels.com guest review
"Nice stay in the Best Western Gateway"
Very nice hotel and staff. You have all you need for pleasant vacation with dissent price. I was attending a conference it was 20 minutes away from the Orange Convention Center with Trolley ride. The gym was bit small but effective for both aerobic and resistance training. Nice swimming pool and Jacuzzi, Tennis and Basketball cords also exists. The […] buffet is bit expensive, (11$ for small breakfast) but with radius of one mile you have many places to eat. In overall I enjoined during my stay at this hotel. Read moreGenuine Expedia guest review
"nice...close to everything"
I loved all the amenities. ..and the staff especially Tayna she was a perfect hostessGenuine Expedia guest review
"The hotel was in excellent conditions,"
The staff was very friendly, the rooms in excellent conditions, breakfast buffet was awesome, pool area a must to be at...Genuine Expedia guest review
Excellent location. it is close to all parks in Orlando. my stay was relaxingGenuine Hotels.com guest review
"Perfect stay for trip to Universal"
Room was clean, but smelled a little musty, which was better with AC turned on. Staff was very welcoming at check-in and was able to help with all our inquiries. Perfect place to go to Universal Studios or Islands of Adventure (free shuttle). Water park is right next to it.Genuine Hotels.com guest review
"Nice hotel close to holy land experience."
Staff so warm and friendly, especially Gerardo Venezuela, we were blessed to stay at best western.Genuine Expedia guest review
"Good location/as advertised"
Bathroom door in our unit (519) was broken and wouldn't close all the way. Shower knob was also difficult to operate. Otherwise our stay was fine.....ice cold a/c which was great......we only were in the room for sleep during our busy trip anyway!Genuine Expedia guest review
"i loved the stay"
I was really happy I will come back next year! The pool is reall nice the employees are friendly front desk were very kind and friendly.Genuine Expedia guest review
"Great hotel, free shuttle to Universal!"
My husband and I went for a 2 night stay. This was a great hotel. Less than 2 miles from Universal, with a free shuttle. Nice pool and 2 large Jacuzzis (!) with nice covered sitting area. Hotel was well maintained. Rooms were nice, clean and updated. One extra perk, only 1/2 mile to Giordano's! I lived in Chicago for 6 years and my favorite pizza place […] was Giordano's. Awesome deep dish Chicago style pizza. Keep in mind these pizzas take longer to cook but they are sooo worth the wait! Overall a wonderful experience. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"My money's worth!"
The room was very comfy and clean the room could use minor upgrades and some minor repairs (bath had water stain and a little cracking of paint) the beds were omg so comfy I didn't want to get up. we wanted a king rm. but they only had the 2 queens and me and my hubby decided we each we're taking a bed...lol, it was sad that the pool is not available […] all night, the location was close to everything we needed and to all the events we had planned and the price was perfect since we wanted to stay on a budget to cover all our time there! I will definitely stay again... Read moreGenuine Hotels.com guest review
"It was close to the convention center"
The safety latch on the door was broken,we were missing 2 light bulbs and the phone directories were not listed correctly for the phone in the room. I was six months pregnant at the time of my stay. We had a late check in got there around 1a.m..There were no luggage carts down stairs so the lady at the service desk told me to just take what I needed […] of my luggage and come back down in the morning to get the rest. How inconvenient! Luckily I had a friend with me. She managed to lug both her and my luggage to the room with the exception of two small bags which were light enough for me to carry. We asked for a late check out but housekeeping still came to the door twice the morning we were leaving to ask what time were we checking out. Read moreGenuine Expedia guest review
The room was clean, comfortable, and had a great stay!Genuine Expedia guest review
"Great hotel and a very good value"
Had a great time at the hotel. Very nice and staff were very friendly. Right next to everything which was also a plus. Would definitely stay again.Genuine Expedia guest review
"Close to attractions !"
It was a very nice hotel.Genuine Hotels.com guest review
"Excellent value for accomodations near Disney"
I was very impressed with everything associated with the hotel, from the staff and quality of the room to the convenient location to the Theme parks and local restaurants. Clean hotel room, excellent shower, and cool a/c made our stay very comfortable. My family and I have stayed at other hotels in the same area as Best Western, but all pale in comparison […] in terms of value and quality. We will definitely be staying at Best Western again. Read moreGenuine Hotels.com guest review
"Nice economy option near Wet n Wild, Universal"
Had a nice two night stay at this hotel. Was within walking distance of Wet n Wild and was very close to Universal Studios. Was pleasantly surprised it was also very close to the only Del Taco on the East Coast! Pool, restaurant, and exercise facilities exceeded expectations, staff was kind and helpful.Genuine Expedia guest review
"Convenient for Universal"
Convenient location. Friendly staff. Enjoyed or stay.Genuine Expedia guest review
"accessible to all locales"
great stay would recommend to friends and family.Genuine Hotels.com guest review
"Best Westen Gateway is truly the BEST!"
Gateway staff are all nice polite and accommodating. I never had to wait more than 5 minutes for a response from staff. Desi Williams is a fabulous engineer and is a great asset to your facility. The breakfast was out of this world. Hot and delicious everyday. I can't wait to stay with you when I book my vacation in October of this year.Genuine Expedia guest review
"Great Hotel for a budget stay!!"
Hotel location is great, close to Wet and wild and Universal, also easy access to international dr. Hotel needs renovation and some touch ups. will stay there again with a deal.Genuine Hotels.com guest review
"Not a walk away from anything"
Nice pool, terrible security, good breakfast (not included)Genuine Expedia guest review
"Nice hotel and we had a great stay"
It was a good choice and close to Disney World and other theme parks, and restaurants, and Hooka placesGenuine Expedia guest review
staff member were very kind and the servicer was great, but the room was a little bit dirty and the construction was old, needs improvments.Genuine Expedia guest review
Really nice hotel to stay at for the money if you're planning on going to Universal AND Disney and don't want to stay in Disney.Genuine Hotels.com guest review
3 min. from Universal Studios and 2 min. from a walking plazaGenuine Expedia guest review
the hotel employees were amazing! all friendly and did a great job! the bathrooms in the rooms could be undated and the restaurant needed major help it was poorly run and the food was not great! we tried to order 2 different apps and they were out of stock and than the waiter was sitting in the back of the restaurant hiding and doing what ever while […] we waited for ever for the one employee to make the food. we stayed a week and there was never more than 1 group of guests in the restaurant! that place needs refresh of management! it would have been great to relax there after the parks with some good sports and food and drink for the adults! but it never happened! Read moreGenuine Hotels.com guest review
overall it did not feel inviting; updates are seriously needed in the rooms; our shower set up poured water in the floor and this was apparently an ongoing problem because here appeared to be mold on the wall from water damage.Genuine Hotels.com guest review
"Walking distance to universal studios"
Wonderful experience and great staff! Had a bus that traveled to universal studios but is close enough to walk as well. Nice size pool with hot tub, tennis court, and basketball court access, too.Genuine Expedia guest review
"One night stay"
Needed a place on Orlando not far from the airport and close to everything else. Hotel has everything, but their breakfast has room for improvement.Genuine Expedia guest review
"Decent and cheap hotel close to theme parks"
The hotel was comfortable and clean with sufficient amenities such as a fitness center, pool and a business center. In particular I was a fan of the Gerardo, the hotel receptionist checking us in. He was attentive and welcoming and took his time answering our questions. Left us with a good impression of the hotel. The breakfast at Sharky's was ok, disappointed […] with the $10.60 price and would have preferred a complimentary breakfast. There was ample parking and the location was great! My only complaint was with a leak that occurred in the room leaving the carpet soaking wet and a musty smell in the room. Luckily I noticed it on the last day and wasn't in the room much during our stay but that could turn into a larger problem like mold. Hope they get the issue resolved. Read moreGenuine Expedia guest review
Good value and great facilities for leisure traveling.Genuine Hotels.com guest review
"Perfect to see orlando attractions"
Very good for the price ! It was half price on expedia, and that should be the real price. I would not pay more for it, but for that price it was perfectGenuine Expedia guest review
"Gone down hill!"
I stayed in this hotel a few years ago and enjoyed it. This visit was a completely different experience. The hotel has really gone down hill. We paid extra for a room beside the pool and it was nasty. When we first walked in we were hit by the smell of stinky feet. The bathroom was old, moldy, with a water leak around the toilet and the beds were very […] uncomfortable. We wont be back. Read moreGenuine Expedia guest review
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