"Fine for a short stay"
I was in town for a few nights and needed a place to stay. This place was one of the few reasonably priced places still available on short notice that was relatively close to the beach. I arrived earlier than check-in and they were going to see if the room was available, but could not get a hold of another staff member and I ended up waiting there for […] about 15 minutes before deciding to explore a bit and come back later. The staff was very slow and the place wasn't very clean. I am usually not too picky about hotels, but was definitely not impressed with the service. Read moreGenuine Hotels.com guest review
The room was very dirty and had a very bad smell. I can see the.employees try to maintain the cleanliness but....Genuine Hotels.com guest review
The staff were very friendly and accomodating. We arrived early but they had our room ready already. The hotel was in the middle of everything so we had our pick of restaurants where we could eat. They agreed to let us print out our boarding passes so we wouldn't have to wait until we got to the airport. The shuttle driver agreed to take us to the airport […] twice and even got up early so we could get there on time. The staff were very personable and I couldn't ask for a better place to stay. Thanks for a great trip. Read moreGenuine Hotels.com guest review
"not the best -won't stay again"
first of all - the staff was excellent! The hotel itself is in need of HELP! The people that live there weekly just hang out - sitting in front of their door just 'begging' folks for cigarettes, food, etc. the place just wasn't what I am used too, not even with the cheap price. The beds are awful - old and worn out. the bathroom was TINY. Water pressure […] was bad. From now on we will spend the extra money for something decent. Again, the staff was very nice and friendly - but as a whole the hotel was awful. we even started to just leave after the first night - instead we just stayed out later and only spent about 5 hours in the room the second night and we headed home! Even at this rate, we overpaid. Read moreGenuine Hotels.com guest review
"it was okay"
it was a bit outdated, but worked for what i needed, and inexpensive, so... im not dissatisfied, just would improve the tv's and furniture, a bit out dated.Genuine Expedia guest review
Staff is friendly , but the hotel is definately a two star hotel.Genuine Expedia guest review
I was not pleased. There was s residential side with office chairs and miniaturegrills outside. The rooms are dated, the TV is old- not a flat screen. The towels were thin and hard, and we slept in our clothes.Genuine Hotels.com guest review
"Close to Airport"
The room was clean and the personell were very friendly, but the hotel is showing its age and could use a paint job. The complimentary breakfast is very appreciated but was minimal.Genuine Hotels.com guest review
"Clean and unexpensive"
I totally agree with the service was , form check in to check out.Genuine Hotels.com guest review
"I would use your chain again anytime."
After my experience with the Howard Johnson , I was more than satisfied with my stay in your hotel.I would recomend you to all of my family and friends.Genuine Hotels.com guest review
Not bad for the price paid.Genuine Hotels.com guest review
Outside of the wonderful customer service, the hotel was not inhabiting for me and my family. I paid for a inexpensive room and I vowed I would not ever do it again.Genuine Hotels.com guest review
"worst Hotel i Ever visited"
eed some Updates fast. everyhing dirty weird smellsGenuine Hotels.com guest review
"miles and miles from the beach, border of norfolk"
The continental breakfast was the worse food I ever tasted, but it was right off the interstate, very easy to find. Beds were fairly comfortable, and room was clean.Genuine Hotels.com guest review
This was the worst Virginia Beach trip of my life. My friends and I were under the impression that this was one of the best hotels in the area and it sucked.Genuine Expedia guest review
"Wasn't as bad as I thought"
For the price I paid, it wasn't as bad as the other reviews made it out to be. It was clean and comfortable, but I was there to be at the beach most of the day and I pretty much only used the room to sleep. Not bad.Genuine Hotels.com guest review
"Not a good place to stay"
This place was very disappointing. I would not recommend this place to any one and will definitely not stay there again.Genuine Expedia guest review
"Manager was bad"
just the manager was trying to be over rude, rest of the staff was a little better.Genuine Hotels.com guest review
"Over pricing and predatory charges"
Will never go back for the ff: lockbox not working,no hot water in shower,faucets coming off the wall in tub, bottom faucet not working;outlet by vanity not working,smoking room is called a non-smoking room with sign on the door,toilet seat loose - i almost fell off,carpet very sticky. The worst part was all the rooms have empty refirigerators and micorowaves […] which we did not ask for but was charged $10.00 each as incidentals.- they asked for our credit card on check-in and was automatically charged without our consent. There was nothing to buy as the refirgerators were empty. EconoLodge room rates for the reasons I enumerated are highly overpriced. When told that I will file a complaint the manager unwillingly credited us for a cot that was never used. Read moreGenuine Hotels.com guest review
"stay away from this hotel"
it was very poor. the hotel was dirty looked like it had not been cleaned. there was mold in the bathroom. there was a leak in the bathroom above the tub. i was showering and it started leaking on me. the carpet was filthy and to wear my shoes the entire time. this is the worst hotel ive ever stayed at. i would never stay at this hotel ever again nor […] would i have any one i know stay there either.............................. very disappionted.............. Read moreGenuine Hotels.com guest review
"functional for an overnight stay"
The hotel itself was a little run down; but the room was clean and the staff was very friendly. For the very low price, it was fine for an overnight stay.Genuine Expedia guest review
The rooms did not have good paint. There were patches on the walls. the Bathrooms were not very clean.Genuine Hotels.com guest review
"keep your shoes on"
the hotel was ok but the carpet def needs to be cleaned and there were loose tiles in the bathroom floor...the beds were actually comfortable considering the price of the hotel... I would stay there again as long as they had a non-smoking room available because we got stuck with a smoking room and the smell was horrendous! leave your shoes on in this […] place because my feet and my daughters white socks turned black... YUCK! but for the price i really cant complain! Read moreGenuine Expedia guest review
"Our room sucked"
Our room was dirty and there was a blood stain on the carpet!! Really bad!! On top of that, we thought we were staying close to the beach, instead, we were 25 minutes away from the beach. Not satisfied at all!!Genuine Hotels.com guest review
Room Was very cold when arrived and bathroom was dirty. Breakfast needs improvement and the smell of the hotel wad terribleGenuine Hotels.com guest review
This hotel is not a good place to stay if you are looking for a fresh clean place to lay your head. From the stairways to the elevator the unpleasant smell was simply awful. The room had a very nasty smell. The sheets on the bed was so dingy and worn out you would not want to touch them. Everything in the room was very old and dated. The entire place […] need an overhaul - from the top to the bottom. Read moreGenuine Hotels.com guest review
We had two rooms, one smelled very bad, the other smelled not as bad. We had to leave doors open to try to air rhem out. Ironing board was broken, Irons didn't work and were dirty, carpet appeared unscrubbed. I don't mind staying in a "non fancy hotel, "but, just because a place is not fancy doesn't mean it should be dirty. The staff was friendly and […] continental breakfast was good, cereal, donuts and coffee.but, I would not stay there again. Read moreGenuine Expedia guest review
09/02/14 RicStewart Herndon, Virginia
After a very long day on the road, I was looking forward to relaxing with the family in our room. Yeah...About that... Directions to the room were not clear from the front desk, which led to two family members walking around the complex to find the room. The doors were not very easy to close and a concerted effort to ensure that they were actually securely locked. (In this part of town, a locked door is absolutely essential.) The telephone was missing two buttons and there was no placard to tell you what the hotel extensions were for the front desk, room service, etc. The complementary wi-fi signal was weak intermittant at best. There was no toilet paper and only two towels. One roll and two additional towels were presented to me whwen I walked to the front desk to notify them, The other guests and denizens of the neighborhood didn't fill me with a sense of serenity and security. (That feeling was only confirmed by the sight of a police cruiser circling the complex twice within a five minute period.) The only real benefit was that Newport News was five minutes away and there I found a Lone Star steak house. A hearty and delicious meal that I haven't tasted back home in over 7 years was enjoyed there. I would definitely recommend going to Newport News on the other side of Rt 64 for a greater selection of hotels.
"Worst hotel ever!"
I normally do not write reviews. I read them to find a decent place to stay with my kids while road tripping. This place is so bad I have to warn others. STAY AWAY! Their info states they are newly renovated.. Well we must have had the room they skipped! The beds sagged and had chunks of wood missing on the headboard, the carpets were dirty with snags and tears, the bathroom walls/ door were old and filthy, the chair in the room had stains on it. I couldn't let my 1 year old walk around in the room. It was too gross. The breakfast was a joke. Limited items were out and the rest locked up. Signs everywhere about not taking too much food. My kids and I got a piece of toast or English muffin. Looks like they had a waffle maker but no waffle mix. Now for the outside and guests. The neighborhood is sketchy. When we pulled up there was a man being arrested in front of the hotel. Not a good first impression but since id reserved the room already I couldn't cancel. The walls are paper thin. I could hear people partying and being loud outside. I could hear our neighbors tv very loud and male neighbor screaming and cursing at a woman in the room. The door to our room had a gap at the bottom that I didn't notice till the sun was shining thru in the morning. I paid $76 for the room which was $76 over paid. The only nice thing about the place was the friendliness and helpfulness of the staff. I usually take reviews with a grain of salt. Good ones outweigh the bad.. That is so not the case here. I honestly do not know how horrible a place has to be for the good reviewers to say a place is bad. Anyone who have this place a good review is nuts. If I could give this place a Zero review I would but instead it have to give it a 1.
"Rude and untrustworthy"
08/14/14 Shannon W Tampa, Florida, United States
As a travel agent I will NEVER subject my clients to the type of service given at this property. After having to cancel a reservation that my clients were unable to utilize due to a death in the family, I was lied to, put off, and never called back by the Manager Ms. Patel. I am completely and utterly shocked at how this property handles issues and the lack of common courtesy provided by not only the staff but upper management as well. There too many other places to stay in Virginia Beach. If you are reading this review please save yourself the headache and choose an alternative!
07/30/14 Amandaniko Chesapeake,Va
I must say that this was a nice CLEAN hotel. The beds were comfortable, the staff was pleasant and professional, and I got a great nights sleep. I would definitely stay here again. Price was reasonable as well.
This hotel is very clean, the staff is really friendly. The rooms were nice and clean, and when you need something they get it for you right away. They area is really nice there. I deffinetly stay and recomond others. I enjoy to stay again.
"Will DEFINITELY stay again!!!"
06/19/14 KingSsiah Newark, New Jersey
My company booked my room here for me, I had never stayed here before during my visits to the Hampton Roads. In the the beginning I was skeptical about the original reviews... Boy, was I pleasantly surprised. One of the friendliest check-in's I have ever had, my room was very clean and cool. The breakfast was very nice, I will definitely stay here again.
"Nice place to stay"
06/17/14 Mihir S
This hotel is very clean, the staff is really friendly. The rooms were nice and clean, and when you need something they get it for you right away. They area is really nice there is a Waffle House and McDonalds right next door, and there is Krispy Kreme right in front of the hotel. There is a Wava (gas station) right up the road. I recommend you guys to come stay at this econo lodge.
"Nasty and smelly"
05/03/14 margaret C
I hated my stay and was force to stay at lease one night because they would not refund my money stating I had to give them 24 hour cancellation . Hell I didn't know the room was nasty and smelly before entering. within 15 minutes I return to the front desk and asked for a refund and they refused. The Front desk person unprofessional and slow as hell. This would be considered as the hood hotel. nothing to write home about. I would never come or suggest anyone come. Its just nasty. Hair is in my sink right now. This hotel appears to have never been upgraded with todays style and fashion. I just phoned my bank and they stated they will assist in me getting my refund. Im not sure about the other Econo lodges but the one on North Hampton needs to be SHUT DOWN. and renovated. it just nasty and smelly a nd the rooms have sticky stuff on the clock and phone ewwwwwww..im having a bad night.
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