All hotels in Austin, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5660 N IH 35, Austin, TX, 78751, United States of America, ‏‎855-239-9399
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3.5 / 5Good

Score breakdown (from 395 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    3.5
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1.0 / 5Poor
"terrible noise"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Terrible noise. Arrived at hotel about 10:30 pm after our daughter's graduation from law school after checking in earlier and people partying on our floor. We tried to change rooms but could not. Then around 4 am until 5 am , others came down hall hollering for an hour. Hotel did nothing-said they could do nothing
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Michael
US
4.0 / 5Excellent
"May 18 stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
One night stay. Room was clean and comfortable. Convenient location but iffy on the neighborhood.
Genuine Hotels.com guest review
1 night business trip May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome/Outatanding!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent from the moment we arrive! Great stay! I will most definitely return to this hotel.
Genuine Hotels.com guest review
1 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Fantastic service. Seeing a lot of negative reviews that seem prior to a reconstruction, but everything was great for my stay! Courteous, helped with everything from arranging taxi transportation to recommending local eats.
Genuine Hotels.com guest review
1 night business trip May 7, 2015
A Traveler
US
3.0 / 5Good
"Decent hotel located not too far from downtown"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel is conveniently located next to the freeway and fairly close to downtown. The room was clean and comfortable but the service at the front desk was very slow. Wifi was down in the room but they comped us by giving free breakfast vouchers. Overall satisfactory experience for the one night we stayed.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
A Traveler
US
2.0 / 5Fair
"Disappointing"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
I could not get my door open from the inside. Someone had to let me out. the hotel did fix it. That night around 9 pm when I came back to the hotel,there were about 75 college kids trying to check in. Since I had to pick up my door key I had a long wait. Also there were college kids up and down the hall and the room next door hollering and playing music. If they book that many kids at one time they should warn the rest of us.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
kathy
US
3.0 / 5Good
"Cleanliness"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
One day we left hotel after 12 and when we came at 6 pm we realized that they had not cleaned up the room.
Genuine Hotels.com guest review
4 night trip with friends Apr 18, 2015
gabriela
US
2.0 / 5Fair
"Big Disappointment!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Room never cleaned, no restocking of coffee in room, long line for coffee in lobby, neighborhood sketchy.... a big disappointment. I expected more from Coutyard by Marriott
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
2.0 / 5Fair
"won't stay again."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
100% occupancy and only one operating elevator. signage to hotel is deplorably small.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"10+"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really Like the stay, close to down town.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Isela
US
4.0 / 5Excellent
"nice but theifs"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was very comfortable but,I called get towels and never got them. I accedently left my blanket in the room and they see no blanket. Housekeepers got a nice blanket.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Angie
US
4.0 / 5Excellent
"Good deal!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just what I need in a hotel...Knowledgable staff and clean rooms
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was comfortable and clean. The service was excellent. The breakfasts we had at the hotel were very good.
Genuine Hotels.com guest review
4 night family trip Apr 9, 2015
martha
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
terrible. the front desk service is the worst. I requested receipt for many time and I never received.
Genuine Hotels.com guest review
6 night trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
besides having to wait and let the water run for 15 to 20 minutes to take a hot bath it was nice. It was packed for SXSW so I'm assuming that's why
Genuine Hotels.com guest review
1 night business trip Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely Stay at the Courtyard"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the best hotels I have stayed at in Austin TX. The Bristo Staff was Excellent I have never felt so pleased. This was during SXSW and with the amount of people at the hotel the staff still managed to be so friendly on a one and one basis with me and my husband.
Genuine Hotels.com guest review
3 night family trip Mar 19, 2015
Maricela
US
3.0 / 5Good
"Average stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Our stay was fine, just an average The only thing is when people talking at corridor they disturb others sleep. Beds are too close to corridor
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
Selumbo
US
2.0 / 5Fair
"disappointed guest"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
i told the front desk to wake me at 10 30 am. a that it was important to do so. i had got in at 3am and needed my sleep because i would be up til late this next night as well. i got woke up at 8 30 and 920 am by the cleaning ladies. i was furious!!! couldn't really go back to sleep. and i never got my 10 30 am phone wake up call. totally disappointing!!! and the room advertised pay per view movies. but didn't work. hasn't been set up yet. i might as well have just hung out in austin all night. i got no rest!! i spent a lot of money for nothing. the girl at front desk was very sweet though.
Genuine Hotels.com guest review
1 night business trip Mar 6, 2015
john
US
3.0 / 5Good
"Practical kinks to be worked out after renovation."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Kayla at front desk was friendly. She was best part of hotel stay. Hotel recently renovated. Room decor contemporary. However shower did not work And door stuck in open position.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"perfect"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hardly in the room, but we were very impressed when we arrived. Next Austin visit,I will definitely stay at the same hotel in the same room. Just loved it.
Genuine Hotels.com guest review
1 night trip Mar 7, 2015
Jean
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Horrible. I received a key for an occupied room, and had to take an ice cold shower in the morning. Do not recommend.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
Sherry
US
5.0 / 5Outstanding
"Weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went to Austin for a weekend getaway. Stayed here room was nice it was quite great stay no complaints
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Satisfactory second stay! :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff! Second time staying here. I loved the modern renovations they made since our last stay. Close to downtown without the expensive price tag.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Jheri
US
2.0 / 5Fair
"Not near the University"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Thought the hotel would be near the University - quite a ways away. Neighborhood was a bit scary, would not venture out at night. Just a couple or places to eat near by. Not a great location.
Genuine Hotels.com guest review
5 night family trip Feb 19, 2015
Laurie
US
1.0 / 5Poor
"Not so great"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Had events at the UT campus. Name of hotel very missleading. Courtyard by Marriott Austin-University Area; was several miles north of campus. Several hotels were closer to the University. Construction was a bother; "upgrades" were of fair to poor quality, cleanliness was fair. Neighborhood was questionable, did not feel safe walking in the area and not much around.
Genuine Hotels.com guest review
3 night family trip Feb 19, 2015
Laurie
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was being remolded, but they did everything to make you feel as if it wasn't.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
2.0 / 5Fair
"Bad location Out of the way"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Undergoing renovation Location fR away from any walking distance to dining or shopping Uncomfortable beds with low ceiling rooms and long dark corridors
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
US
1.0 / 5Poor
"Disarray!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel was in complete disarray. They are remodeling and the lobby was closed. There were not even working vending machines to get a bottle of water. I understand the remodeling, but do not charge us full price for a stay when it's this inconvenient!!
Genuine Hotels.com guest review
1 night trip with friends Feb 14, 2015
sandra
US
3.0 / 5Good
"Remodeling"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Remodeling of front desk, lobby, cafeteria area in progress, thus making stay less impressive
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
DENNIS
US
5.0 / 5Outstanding
"It was very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great weekend! I would stay at this hotel in the future. It was not too far from downtown and other than the construction which was not a big deal it was an overall good weekend.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
My experience was good other than the fact the hotel was under construction and there was hardly anyone at the desk with hotel being worked there should be someone there at all times... but other than that the hotel was nice and rooms were great..
Genuine Expedia guest review
Other trip Feb 16, 2015
olivia
US
3.0 / 5Good
"Hotel with problems"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The remodeling was not a problem. The rooms were finished and clean. Hotel staff was very accommodating. However, there were two issues that were deal breakers: * A serious lack of sound barriers in the walls. I was awakened several times to conversations in the hall or from the room next door. This was NOT from people being loud and disruptive. They were purely conversational volumes but sounded like they were in the room with me. * The hot water in the shower was not dependable. Sometimes there was no hot water in the shower until I turned it on at the sink. Other times it would fluctuate between hot and almost cold through out my shower time.
Genuine Expedia guest review
Other trip Feb 13, 2015
Dana
US
4.0 / 5Excellent
"Noisy Occupants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
All was good though the renovation was a little inconvenient. The big problem were the noisy occupants on my floor who came in at 3:00AM drunk and noisy. After 30 minutes I called security. The young female security guard acted in a very professional and courteous manner and was able to get the rowdies to quiet down. She handled her job very professionally.
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
Judy
US
1.0 / 5Poor
"There was no hot water. They said they would send"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Someone to fix the water that didn't happen. Very thin bed covers., No extra blankets. Very high noise in the middle of the night from machine room or something. Not so much sleep that night.
Genuine Expedia guest review
Other trip Feb 11, 2015
SP
US
3.0 / 5Good
"renovations made the stay not so comfortable."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
Lots of renovations in the lobby area. The check-in/out was in the cramp cafeteria. Breakfast meal was not so great.
Genuine Expedia guest review
Other trip Feb 9, 2015
cris
US
3.0 / 5Good
"Construction noise too much."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
I was very disappointed by breakfast buffet, quality of food was bad, it looked and tasted like breakfast buffet of some cheap motel. This hotel was way too expensive for what it had to offer.
Genuine Expedia guest review
Other trip Feb 9, 2015
Raj
US
1.0 / 5Poor
"under construction, very loud"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Hotel under construction and does not tell you or post in their description online. Bring ur earplugs.
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
A Traveler
US
1.0 / 5Poor
"Wait until after renovation ..."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel was under renovation. Workout room was closed. Breakfast was reheated at best. Heater did not seem to heat the room. No hot water in the morning.
Genuine Hotels.com guest review
1 night business trip Jan 13, 2015
Ronald
US
2.0 / 5Fair
"rennovating"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
Really pleasant employees. Room newly redone although awkwardly situated was comfortable. Breakfast awful.
Genuine Hotels.com guest review
1 night business trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Completely satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable accommodations. Nice room. Great decor. Clean. Updated. Staff very friendly and helpful. Excellent pricing.
Genuine Hotels.com guest review
2 night trip Dec 26, 2014
Gayla
US
4.0 / 5Excellent
"Marriott Hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel was under construction and therefore was noisy, however the hotel staff was wonderful and the rooms were newly renovated and clean.
Genuine Hotels.com guest review
2 night business trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfortable and Clean - Perfect Weekend Away!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This is a great place to stay in the Austin area! My friends and I decided to stay spur of the moment for a girls weekend away. The hotel was so accommodating! The front desk had great tips for restaurants and things to do. Although they were in the middle of renovations, the hotel was very clean and the new rooms were comfortable, modern, and spacious. It is a little far away from the downtown center, but for the price, it can't be beat. I give the hotel 4/5 stars and would stay again!
Genuine Hotels.com guest review
1 night trip with friends Dec 13, 2014
A Traveler
US
3.0 / 5Good
"Ok rooms but building is under construction."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
This place was under construction so the front door is not usable and you have to go in the side. This really doesn't seem at all like a Marriott, it really looks bad until you get in your room. It is in the middle of the hood and when I saw Courtyard, I thought there would be one somewhere, it's just a big building. Looking out my window there is a great view of a bunch of big dumpsters. The room was fine although I got sick but that could have been from anywhere in Austin that I went to. This place should be much better when the construction is finished.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
A Traveler
US
1.0 / 5Poor
"Yikes, renovation under way!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Truly terrible. We should have been warned that major renovation was going on. There was constant noise and dirt and the "lobby" was in the breakfast room.
Genuine Hotels.com guest review
4 night romance trip Nov 25, 2014
joanna
US
2.0 / 5Fair
"Under construction"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is under construction. My room smelled of glue. Location is not great either.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Updated modern room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
They are in the process of a fairly large renovation. Using iphone maps for the address listed on the website will take you to the wrong location, not even close. The room was renovated, modern, super clean and very comfortable.
Genuine Expedia guest review
Other trip Nov 23, 2014
Karen
US
2.0 / 5Fair
"Texas Drought Eternal Remodle"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Lobby has been closed since September? Water runs for 3 to 5 minutes to pull hot water to the room? Pipes vibrate in walls while water is running? Newly rmodled room....still has old TV cabinet in it. This property need help.
Genuine Hotels.com guest review
1 night family trip Nov 17, 2014
steve
US
2.0 / 5Fair
"No hot water"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Hot water was not working. Construction during stay. The lobby smelled very bad.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Eren
US
1.0 / 5Poor
"Don't bother until remodel is done."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Without a doubt the worst hotel with the Marriott name that i have ever stayed at.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
A Traveler
US
1.0 / 5Poor
"Not worth the money"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I was trying to conduct an interview in the room but the place was EXTREMELY loud due to remodeling; I had to move to my own car to continue the phone interview (pretty sad from a Marriott). This place didn’t include free breakfast. There was also no hot water available in the shower. This place definitely didn’t feel like a Marriott, I feel I got taken and I wanted to request my money back. Bottom line, way too expensive for this service, I could have saved some money at a motel 6
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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