"Not near the University"
Thought the hotel would be near the University - quite a ways away. Neighborhood was a bit scary, would not venture out at night. Just a couple or places to eat near by. Not a great location.Genuine Hotels.com guest review
"Not so great"
Had events at the UT campus. Name of hotel very missleading. Courtyard by Marriott Austin-University Area; was several miles north of campus. Several hotels were closer to the University. Construction was a bother; "upgrades" were of fair to poor quality, cleanliness was fair. Neighborhood was questionable, did not feel safe walking in the area and […] not much around. Read moreGenuine Hotels.com guest review
The hotel was in complete disarray. They are remodeling and the lobby was closed. There were not even working vending machines to get a bottle of water. I understand the remodeling, but do not charge us full price for a stay when it's this inconvenient!!Genuine Hotels.com guest review
Remodeling of front desk, lobby, cafeteria area in progress, thus making stay less impressiveGenuine Hotels.com guest review
All was good though the renovation was a little inconvenient. The big problem were the noisy occupants on my floor who came in at 3:00AM drunk and noisy. After 30 minutes I called security. The young female security guard acted in a very professional and courteous manner and was able to get the rowdies to quiet down. She handled her job very profes […] sionally. Read moreGenuine Hotels.com guest review
"under construction, very loud"
Hotel under construction and does not tell you or post in their description online. Bring ur earplugs.Genuine Hotels.com guest review
"Wait until after renovation ..."
Hotel was under renovation. Workout room was closed. Breakfast was reheated at best. Heater did not seem to heat the room. No hot water in the morning.Genuine Hotels.com guest review
Really pleasant employees. Room newly redone although awkwardly situated was comfortable. Breakfast awful.Genuine Hotels.com guest review
Very enjoyable accommodations. Nice room. Great decor. Clean. Updated. Staff very friendly and helpful. Excellent pricing.Genuine Hotels.com guest review
"Marriott Hotel stay"
Hotel was under construction and therefore was noisy, however the hotel staff was wonderful and the rooms were newly renovated and clean.Genuine Hotels.com guest review
"Comfortable and Clean - Perfect Weekend Away!"
This is a great place to stay in the Austin area! My friends and I decided to stay spur of the moment for a girls weekend away. The hotel was so accommodating! The front desk had great tips for restaurants and things to do. Although they were in the middle of renovations, the hotel was very clean and the new rooms were comfortable, modern, and spacious. […] It is a little far away from the downtown center, but for the price, it can't be beat. I give the hotel 4/5 stars and would stay again! Read moreGenuine Hotels.com guest review
"Ok rooms but building is under construction."
This place was under construction so the front door is not usable and you have to go in the side. This really doesn't seem at all like a Marriott, it really looks bad until you get in your room. It is in the middle of the hood and when I saw Courtyard, I thought there would be one somewhere, it's just a big building. Looking out my window there is a […] great view of a bunch of big dumpsters. The room was fine although I got sick but that could have been from anywhere in Austin that I went to. This place should be much better when the construction is finished. Read moreGenuine Hotels.com guest review
"Yikes, renovation under way!!"
Truly terrible. We should have been warned that major renovation was going on. There was constant noise and dirt and the "lobby" was in the breakfast room.Genuine Hotels.com guest review
This hotel is under construction. My room smelled of glue. Location is not great either.Genuine Expedia guest review
"Updated modern room"
They are in the process of a fairly large renovation. Using iphone maps for the address listed on the website will take you to the wrong location, not even close. The room was renovated, modern, super clean and very comfortable.Genuine Expedia guest review
"Texas Drought Eternal Remodle"
Lobby has been closed since September? Water runs for 3 to 5 minutes to pull hot water to the room? Pipes vibrate in walls while water is running? Newly rmodled room....still has old TV cabinet in it. This property need help.Genuine Hotels.com guest review
"No hot water"
Hot water was not working. Construction during stay. The lobby smelled very bad.Genuine Hotels.com guest review
"Don't bother until remodel is done."
Without a doubt the worst hotel with the Marriott name that i have ever stayed at.Genuine Hotels.com guest review
"Not worth the money"
I was trying to conduct an interview in the room but the place was EXTREMELY loud due to remodeling; I had to move to my own car to continue the phone interview (pretty sad from a Marriott). This place didn’t include free breakfast. There was also no hot water available in the shower. This place definitely didn’t feel like a Marriott, I feel I got taken […] and I wanted to request my money back. Bottom line, way too expensive for this service, I could have saved some money at a motel 6 Read moreGenuine Hotels.com guest review
Upon check in we were told that the Hotel was under remodeling and that our reservation was moved to another hotel across the freeway. The other hotel was not what I reserved and had I known this was going to be the case i would have canceled the whole reservation. The Drury Inn where I was directed too did not meet my expectations as a transfer of […] my reservation. I was disatusfied with my stay. The hotel stated they sent out an email informing of the reservation but I did not receive nor was it sent to me until the day after I parted from the Hotel. The hotel just cared about being paid for the reservation since they did not informed me in a timely manner knowing I would just cancel. While I was stuck and basically forced to spend the weekend in an hotel I would consider low standard in cleanliness and quality. Never again would I reserver a stay from Marriott. Read moreGenuine Expedia guest review
I sure wish Marriott or Expedia would tell us hotel is under renovation, which means pick another place. Hard to check in, wag luggage, find elevators. Not up to Marriott name.Genuine Expedia guest review
Not at all pleased.Genuine Hotels.com guest review
Was shocked to find out the hotel was under renovation. Did not provide the experience I was expecting from a MarriottGenuine Expedia guest review
"Check in late and sofa bed"
I called to make sure that we could check in late and that there would be a sofa bed in the room. The clerk at the hotel assured me yes to both questions. When we arrived after 11:00 PM, we were allowed to check in, but there no rooms with sofa beds left and there were no fold away beds left. My son had to sleep on the floor. He could have stayed in […] his dorm in a bed. The person that checked in right before us got the last fold away bed. I was pretty disappointed about this and will not be staying in your hotel, The Courtyard Marriott Austin, again. Read moreGenuine Expedia guest review
"Not what I expected from Courtyard"
The hotel was undergoing a much needed renovation at the time of my stay. I would have appreciated knowing that so I would be able to choose an alternative hotel. The rooms were very old, even had the old-style air conditioning unit in the wall. The bed was hard and uncomfortable, pillows were too small and hard as well. This hotel did not live up to […] the Marriott standard in my opinion. The tub was old and it took forever for the water to even come out of the faucet. Read moreGenuine Expedia guest review
"Too much construction, but will stay again after i"
The employees were all very courteous. The biggest problem is this hotel is under a lot of construction and so our stay was just O.K. The rooms were clean, the bathrooms small, but I would consider staying here again only after construction is over.Genuine Hotels.com guest review
"Dont waste your money."
The hotel is dated, save yourself the headache stay across the freeway at Embassy Suites. The breakfast is approximately $10 a person. You will have a better meal anywhere else. Marriott normally has 3 + star service, but this is way below average.Genuine Expedia guest review
"Construction if you stay during the Fall of 2014"
This hotel is totallu grungefest, to be fair they are in the middle of a remodel, hope it comes out as promising as the photos look. Bad odor in the rooms, the beds are not comfortable and very noisy, the bathrooms are grimey. But the location is great. The breakfast was good too. Awesome staff!Genuine Hotels.com guest review
Made reservations 6 weeks in advance. Hotel was under construction. Noise, bugs, and a complete mess!Genuine Expedia guest review
"It was pleasant but..."
Location was great, breakfast was delicious, but this hotel is under construction. So I was up to very loud renovation sounds both days! Other than that it was pretty fair.Genuine Hotels.com guest review
Hotel is extremely outdated. Definitely in need of some major upgrades and rennovations. Service was good, but will not stay there again until hotel has been renovated.Genuine Hotels.com guest review
The person at the desk was a little rude when we wanted to check-in. I had two rooms with different names and she automatically told us we only had one room. After telling her again that there was one under another name, she checked and found it.Genuine Hotels.com guest review
"WORST MARRIOTT HOTEL"
This hotel is not up to the usual Marriott standards. If the company knew how this place was being run they would cringe! It's dirty and old. The staff is incredibility rude and unprofessional.Genuine Hotels.com guest review
Crickets inside of the elevators and hallways, paper thin walls, very old, run down facility. I felt like I was back in collage staying in the crappy student dorms. This place was not what I expected at all, I would not recommend it, unless you were paying $40 a night because that's about how much it was worth.Genuine Expedia guest review
"large room size for the price"
Good stay, clean room.Genuine Hotels.com guest review
They gave someone the same room We were in ! It was our anniversary it wasn't good timing. Then the Guy that came on duty at 10pm Was the rudest person I've ever dealt with at a major hotel!! He treated everyone terriblyGenuine Expedia guest review
"Poor conditions, non functioning equipment"
The hotel was below the standard of the chain with smaller, poorly equipped room. Bathroom was very small. The business center had non-functional printers which were not serviced during our stay, even after complaints. The ice maker was not working. Lobby was small and dingy. No local maps were available until complaining, after which some poor quality […] copies were finally produced. Read moreGenuine Expedia guest review
No complementary breakfast; Night Front desk attendant rude to guests... thought he was being funny.Genuine Hotels.com guest review
"Good deal for the money"
The hotel appears a little old and the lobby is certainly nothing to write home about but the room was very clean and comfortable and for once, the water pressure in the shower was great. We were only in town for the game so, for the price we paid, it was a very good deal.Genuine Hotels.com guest review
"Run down Marriott"
Far from city center; extremely tiny room; very dirty pool; everything looked old and worn. The hotel is planning a remodel which is needed. Cannot recommend this hotel.Genuine Hotels.com guest review
"Old hotel, not worth the money."
The hotel is very old and is located in the best part of town. The bathroom are uncomfortably small. There are other Marriott's in the area for around the same price. I would suggest not staying here. The hotel environment and aesthetics are comparable to a very low end hotel.Genuine Expedia guest review
The staff were quite pleasant and helpful. The stay was enjoyable.The room was clean and the bed was comfortable by hotel standards.Genuine Expedia guest review
"OK. Nice staff"
Bathroom is small/ shower curtain sits in bottom of tub. Great staff is the only way this hotel would get a higher rating as the gentlemen walked me to my car.Genuine Hotels.com guest review
"Decent For A Night's Sleep"
We stayed overnight in route to San Antonio. The hotel seemed decent viewing online, but when we got there is was dated and old feeling. Bathtub could've been bleached to appear cleaner. It seemed stained from a mat. The room did get very cool at night, which I liked. But, it kind of seemed like a flashback to the 80s. If you're looking to just crash […] for the night, it's probably okay for that, but don't set your expectations too high. Staff was very friendly and coffee was good. Read moreGenuine Hotels.com guest review
"Its a good Courtyard- but starting to get tired"
Nice hotel, good location, friendly staff, but starting to get a little tired. Carpet and linens are needing replaced very soon. Overall a good hotel if you catch it at the right price.Genuine Hotels.com guest review
I stayed for one night with 2 friends so we could go to sixth street. We got back to the hotel around 3am, and my 2 friends were being a little loud in the hallway (naturally.. it's Austin at 3am). We went down to the hotel lobby to get a snack and the man working the desk was telling us that he received a noise complaint and that if we didn't be quiet […] he was going to kick us out and call the cops. I thought that was a little excessive for one complaint because he asked them to be quiet and they did. As I was standing at the counter waiting for the man to get off the phone so I could pay for my snack, my friend was standing next to me at the counter. The man working the desk began raising his voice telling my friend "SIR step away from the desk if you don't need anything, the camera can see and it looks like I'm not waiting on you. I'LL CALL THE COPS SIR STEP AWAY FROM THE COUNTER." I have never been so disrespected at a hotel in my life! All I could do was look at the guy with my jaw on the floor. I can't believe he was so rude. He asked them to be quiet ONCE and they did! There was no need for threats and an rudeness! Never staying there again. Read moreGenuine Hotels.com guest review
"Overpriced, clean and sufficient"
Hotel is showing its age..looking run down. No fridge in room. No complimentary breakfast. Way overpriced for this quality room & hotel.Genuine Hotels.com guest review
"Good day turned bad"
Booked a room 3 weeks in advance for our first tailgate of the season, got to the hotel about 1:30 pm and checked in my bags and left my truck with valet. Asked the lady at the desk if I could check in she explained that they were still cleaning rooms but it would be ready later. I explained that we were going to the game and tailgate also, I was told […] that I could check in when I got back without any problems..... I received a text message at 9:30pm saying that I would have to find another hotel that they were booked. Left the game to find out why and as I was being told there was no room 4 other people checked in!!!!! I told them that it was not ok and asked how was I told one thing and now it doesn't matter. I was explained to that they find out at 3 pm if they will have enough rooms but priority members can just walk up at anytime... After 2 hours of arguing and no help finding another room we found one 20 mins away. While I waited for my truck the valet said that I was the 10th person who was told this because they overbook on purpose and first come first served. This place is not one you wanna stay at on game day or any other day!!!!) Read moreGenuine Hotels.com guest review
When we first got there there was no hot water. I told the hotel manager and he was very rude told me that they were at full capacity and basically I would have to deal with it or find another hotel. I was very unhappy. I will never stay at that hotel again.Genuine Hotels.com guest review
"Very strange for a Marriott"
The night shift was very understaffed and the rooms were not very clean. The rooms looked outdated and didn't have the Marriott hotel feel.Genuine Hotels.com guest review
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