Wasnt what I thought of a hotel. Went for the car show in town. Hotel room was clean well at least thats what it looked like. Sheets were full of hair. Bath tub had hair and it was clogged. Front desk(Mercedes) was super rude while I was check in out. Ugh...stayed there last year cause I actually liked it but this year I should of just stayed at the […] super 8. It probably would of been cheaper. I would not be stayin there next year. Read moreGenuine Expedia guest review
Nice hotel. Breakfast limited, slow and costs $7.00.Genuine Hotels.com guest review
For this hotel to be apart of the Marriott chain I was disappointed in the overall experience. There isn't a shuttle offered for transportation, lobby has an old kind of stuffy smell, house keeping took two calls and over an hour and a half to respond to voicemail request, and the rooms are not well designed - not modernly designed because you hear […] everything. Again, being apart of the Marriott I expected a better overall experience. Read moreGenuine Hotels.com guest review
"A comfortable and clean place to stay."
I enjoyed my stay at this hotel. From the moment you walk in, you can gather a sense of cleanliness and order throughout the hotel. Rooms were comfortable and neat, and beds were soft. The only minor setback was long elevator waits...but I believe the positives outweighed this negative. I recommend this location for anyone planning to do activities […] at or near downtown Austin. Read moreGenuine Hotels.com guest review
"Nice hotel but"
I set up wake up call and did not receive a call. Luckily I set my iPhone alarm.Genuine Expedia guest review
"UT Austin Orientation for our daughter"
The air conditioner is extremely noisy. It is also very defficult to control the room temperatureGenuine Expedia guest review
Not what I expected for the Marriott but was nice. Older hotel.Genuine Expedia guest review
Great stay. Location was just right. Always a pleasant stay.Genuine Hotels.com guest review
"nice hotel close to downtown"
we have stayed here several times, like that is clean and close to downtown. Noticed you will be remodeling it soon.Genuine Expedia guest review
"Great rooms, centrally located."
Quick access to downtown and all the major downtown attractions.Loved my stay there.Genuine Hotels.com guest review
"Close enough to the city center"
Liked it. They provided us with a refridgerator but didnt have extra beds, and the room was quite small.Genuine Hotels.com guest review
The customer service was good however the bed sheets were stained and had to be changed. The plumbing in the restroom was poor.Genuine Hotels.com guest review
Not badGenuine Hotels.com guest review
"great weekend spot"
Nice hotel. Great location. Wonderful staff. Great price on breakfast buffet 9.99.Genuine Hotels.com guest review
"Poor clumsy bath rooms not Marriot STD"
I selected this hotel based on Marriot Brand name. This hotel does not stand out to be a Marriot hotel with 3" by 4" bath room, no place to keep your clothes etc. Very poor. Please take care of your hotel brand before it goes on downward path.Genuine Hotels.com guest review
"Better than I expected"
After reading some of the reviews I was concerned that it might be an unpleasant experience. Turns out there are just a lot of drama queens leaving feedback on here. The hotel is older but recently renovated. Staff is friendly enough and the room is comfortable despite the cubby hole bathroom. They have a full breakfast in the lobby. The food is pretty […] meh, but nice to not have to leave to go get breakfast. Read moreGenuine Expedia guest review
Address does not work with google maps. Please include better address! Room felt a bit humid. Reception was excellent. Bennys seafood was not good.Genuine Hotels.com guest review
GPS does not recognize address. For people who are not from the area it was difficult to find. Especially considering there are more than one Courtyard by marriottGenuine Hotels.com guest review
Not a lot of in room amenities, but nice comfy bed in a good location with friendly staff.Genuine Expedia guest review
Room was ok, bed was comfy, bathroom cramped. Wish they would offer complementary breakfast. $9.00 per person is a little steep. Anyhow, location was good, not great but if you know your way around Austin its okay. 3.5-4/5 stars in my opinion. Price was greatGenuine Expedia guest review
No one was in the entire hotel,except the gal at check in,when I needed towels and someone to come plug in the lamps(only light source) where the plugs where behind the sleeper sofa that I could not move myself. She was very nice, but apologized as she did not know where everyone went. Not a good experience.Genuine Hotels.com guest review
"A little dated but very friendly staff and comfort"
Good experience would stay there again. Easy access to freeway and close to shopping center and 6th St.Genuine Expedia guest review
The staff was friendly and the rooms were nice. Expected a little more from Courtyard by Marriott..needs updating. The pool area is located so that anyone and everyone in the dining area or lobby can see you sunbathing or swimming.Genuine Hotels.com guest review
This hotel will be great when they finish remodeling and update the "kitchen". For the money it was okay but the food offerings were disappointing for a courtyard.Genuine Hotels.com guest review
"Great location, typical courtyard-slow elevator"
Hotel was fine, but the elevator was so slow that we finally walked down the stairs in heels . Really annoying!Genuine Hotels.com guest review
The hotel was adequate. There seemed to be an issue with one of the elevator cars that was a little unnerving. Our room was on the 9th floor and when we first checked in, the elevator wouldn't go to the 9th floor. We had to get off on the 8th floor and then take the stairs up to our room. Also, the noise generated by the elevators at night was pretty […] loud. I was was also disappointed that there wasn't a continental breakfast available. Breakfast was $9.75 per plate and, given the close walk to IHOP, it didn't seem to make sense to eat at the hotel when you could get a much better breakfast for a similar price. The staff was very friendly and made us feel comfortable during our stay but our rooms didn't receive any attention by the maid service for the two nights we stayed there. I can't say for sure if I choose to stay there again but it was acceptable if all other hotels are booked. Read moreGenuine Hotels.com guest review
"Nice hotel with amenities"
I enjoyed my stay at the Courtyard-Marriott. I had booked too late to stay down around the convention center where the conference I was attending took place, but this was either a cab or bus-ride away. On short notice, this served my purposes. The help staff was friendly, courteous, and kind! The accomodations were clean and the bed and pillows comfy. […] Lots of ice and a short walk to some restaurants. Location close to highway made it difficult to walk easily to other locations. Read moreGenuine Hotels.com guest review
A quick trip, but hotel was comfortable, and staff was pleasant.Genuine Expedia guest review
"decent clean hotel"
Clean nice size room. Only one elevator working at the time. They are doing a renovation but it's not that noticeable. Good breakfast and the breakfast staff was very helpful.Genuine Hotels.com guest review
Stay was ok but expected more for what i payed.Genuine Hotels.com guest review
"Great customer service makes all the difference"
I wouldn't say this is the nicest hotel in the area and could definitely use some updating. But my bed was comfortable and the room was fairly large. Most importantly, the customer service was outstanding. From the front desk agents to the housekeeping and restaurant staff, everyone was pleasant and helpful. It's the type of customer service I've come […] to know and expect at Marriott properties, and this one did not disappoint. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel with reasonable price near downtown"
We stay at the 6th floor - facing freeway 35 (noisy at night since window insulation is not good - remember to get the odd room number to face the parking lot which is much quieter). However, the room is clean, good mattress and has space to breath and walk. You can control room temperature to your need. Water flow from faucet is good but not the shower. […] The shower water pressure is very weak when it gets to the right temperature for the shower - to turn to a good flow then water becomes too hot. Austin freeway IH35 at each entrance and exit is dangerous if you're not familiar with the area. Very very bad engineering design compare to other parts of the country like California or Virginia. Read moreGenuine Expedia guest review
"Friendly Helpful Staff"
We were looking for a cheap hotel to stay for MotoGP weekend and most were booked. I had read many reviews online and found them to be inaccurate or exaggerated compared to our experience. The hotel can be hard to get to the first time but most people can figure this out in advance. Once known access was convenient to I35 and areas we were visiting. I […] found the staff to be extremely friendly and helpful. Daily staff members asked me if there was anything they could do for me or if I needed help with anything. There are some worn items in the room that should be replaced, wall paper, etc, but we found our room to be comfortable and clean, The maids were glad to give us more towels without serving the whole room. When they did service the room it was very clean and neat. Three daily papers in the lobby was a nice touch. Read moreGenuine Expedia guest review
"Not what was advertised"
When we got to our hotel and the person who checked me in didn't have any kind of customer service skills. We had requested a cot because one of the guest has had recent knee surgery and we wanted to make sure she wasn't kicked during the night and they refused us one even though we had call about it. We woke up early to get eat breakfast for $10 (unlike […] most places where it is free) which we assumed would be great but they weren't putting fresh food out at all, the fruit was near its end, and when we asked if we could get something fresh she said that would be an additional charge. Anytime we walked in we were rudely stared down and not greet like we should've been. When checked out it was a hotel manager and she wasn't nice at all. This is not a place I will be back Read moreGenuine Hotels.com guest review
4 miles from town and 15 from airport. Convenient and economical. Enjoyed my stay.Genuine Hotels.com guest review
"Nice hotel, easy highway acess"
My husband and I stayed here on a weekend getaway to Austin. The staff was friendly and helpful, the room nice, and the bed VERY comfortable. It was a little farther from downtown than I had anticipated ( 20.00 cab ride), but it would be a great location for families or business travel.Genuine Expedia guest review
"Great hotel at a great price."
Was very nice with a friendly staff. Less than 15 minutes from downtown and UT.Genuine Expedia guest review
"Clean and Friendly Staff"
Had a one night stay at this hotel. It was clean and the staff was very friendly. We were staying overnight for a concert and did not want to drive to the venue. The hotel allowed us to tailgate in their parking lot and recommended a cab service.Genuine Expedia guest review
Prior reviews are mostly accurate. Bath was very small and not what one would typically expect from Mariott. Clean but dated. Water temp was an issue.Genuine Hotels.com guest review
Nice hotel, very good service!Genuine Hotels.com guest review
"Hotel close to downtown"
The hotel is decent, it desperately Need an update.Genuine Expedia guest review
"Not terrible but seen better days"
Place is a bit shabby. Wallpaper patched poorly, bedskirts ragged, very thin blankets, but luckily room temp was quite pleasant. TINY bathroom - door almost hit the toilet. Exercise facility was very small - one treadmill, one bike, and one elliptical Breakfast buffet was bad. Thank goodness for boxed cereal - but even then, they had no skim milk. For […] some reason they could not serve a hot cup of coffee, even when warm up requested. eggs and potatoes were dry and awful. french toast was hard as a rock.. I did pay for this - it was not included. Front desk staff, on the other hand were very pleasant the times I dealt with them to get a cab or ask a question. Read moreGenuine Expedia guest review
The room was very clean and the staff was nice and friendly didn't like the location of the room being right in front of the elevator, and the view of the convienent store.. Over all the room was very nice.Genuine Expedia guest review
The listing showed an pool and "spa" and it was also printed on the sign by the pool and in the elvator - FYI there is none. Our room was fine on the 9th floor, but they really should not book the rooms right next to the elevator. Had to keep the fan on all night to drown out the noise. Tried to watch a movie in the room and all were "unavailable". […] The front desk stated it was with the tv provider and not them. They contacted them and the issue was never resolved. Read moreGenuine Hotels.com guest review
"generally good but several slipups"
The hotel is nice and a good value at the rate I got it for. But some unforgivable slipups: no soap in my room when I arrived (I stepped outside the room and asked the passing maid for some; when she finally understood what I was asking for, she gave some to me); no shampoo, which I discovered mid-shower --- turned out I had 2 conditioners and 1 body […] lotion, 0 shampoo); and the internet in the business center was very slow or down completely during the 24 hours I was there. Other than these things, the hotel was VERY nice. Read moreGenuine Hotels.com guest review
"Decent and inexpensive stay"
The hotel was inexpensive. The room was an okay size. The walls were thin and you could hear everything. The hotel was extremely close to downtown but the surrounding neighborhoods didn't seem safe.Genuine Hotels.com guest review
Didn't get requested wake-up call. Bathroom is ridiculously small! In-room coffee was minimalist-1 cup, which is usual, but which of us had to drink the decaf!Genuine Hotels.com guest review
"Not as clean as other Marriotts"
They should make an effort to remove smoking debris near the entrance. Fairly clean inside with the exception of the elevators. The room was clean. The bathroom was extremely small. The staff was nice, and when I called to report that the hot water was not working in the shower, they did offer complimentary breakfast for my inconvenience. I was just […] there for overnight, so overall, I give it a "satisfactory" rating. Read moreGenuine Hotels.com guest review
Unfortunately I cannot say a single good thing about this hotel. No part of my reservation was delivered. There was construction debris all in the bathroom, I reserved for 4 people they gave me 1 king bed. Took more than 1/2 hour and 2 battles with them to get a roll away. Didn't offer the breakfast vouchers I paid extra for. Closed the breakfast an […] hour earlier than they told us AND was printed on the key card. It took forever to get hot water on the 9th floor, towels were thin and only 3 for a reservation of 4 people. It was terrible! Read moreGenuine Hotels.com guest review
Make sure you get all of your belongings out of the closet. We left a jacket and shirt hanging then called 10 minutes after leaving the hotel but housekeeper said there was nothing there.Genuine Hotels.com guest review
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