"friendly and attentive staff"
It's the little things that really put this hotel over the top, the staff's attention to detail is a welcome touch. They call you by name, they are friendly and attentive and will go out of their way to ensure an enjoyable stay.Genuine Expedia guest review
"Great Family Hotel Close to Dallas and Fort Worth"
We loved our stay. We have a one year old, a four year old, and a small dog. The Hotel, although not one we'd typically think of as a "family" hotel, just enthralled our kids. They had this Camp Omni thing, and the kids got these little back packs with little trinkets inside - a magnifying glass, a map, a hackey sack, twizzlers and I can't remember […] what else. Our four year old wore his everywhere - even to bed - and wore out the staps; so they gave us another! The kids meals all came with these great cups (kinda like souvenir cups you'd get at an amusement park) but reusable, and even our 1 year old managed the straw all right. They loved the PBJ and Grilled Cheese. They had a pool, and at night they had a kids movie by the pool, also fun. The staff was so friendly and helpful. Even our dog got special doggie bowls and treats. They gave us an extended checkout until 3 PM, and then didn't give us any trouble when we were 15 mins late. Oh, and free self park and only $12 for valet, with in-and-out privileges. And of course, its close to everything in Dallas and Ft. Worth (15 - 30 mins, depending on where you're going, with Dallas traffic.) Will definitely do Omni for a family stay again. Read moreGenuine Expedia guest review
The hotel is a little off the beaten path but it is a lovely propertyGenuine Expedia guest review
We absolutely loved the Omni, this was our first stay there but definitely will not be our last.Genuine Hotels.com guest review
We enjoyed our stay and highly recommend the OmniDallas Hotel at Park West. Nice quiet room. Nice and dark after we turned out the light.Genuine Hotels.com guest review
This was a very nice hotel. Quiet and beautiful. Will definitely visit again. Loved the heated whirlpool. It was awesome.Genuine Hotels.com guest review
I am definitely going back here. I loved there pool n work out room and a lot of other stuff. Good thing bout this hotel is people they know when to ask you a question without you getting annoyedGenuine Hotels.com guest review
OVERALL EXPERIENCE WAS NICE AND REMEMBERABLE.Genuine Hotels.com guest review
Excellent room. The staff was as professional as expected. What a great place to stay in North Dallas and I will be staying at the Omni again.Genuine Hotels.com guest review
Awesome experience! The staff was so polite and helpful.Genuine Expedia guest review
"Professional..Could be more friendly"
Front desk is professional but not necessarily friendly. Asking somebody with an accent (that is me!) where are you from requires that the person asking has a smile, not a firm look, on their face!Genuine Expedia guest review
We had an excellent stay while here for the weekend. The staff was very friendly and helpful at all times. We would highly recommend staying here to any and everyone.Genuine Expedia guest review
"nice, clean, room"
There was only one small trashcan in the bathroom; none in the room. Bathroom had no exhaust fan.Genuine Expedia guest review
The hotel was clean and comfortable. The location was convenient and closer to amenities then I thought when I booked it. The front desk clerks were exceedingly friendly but the bartender at the hotel bar was obviously bored since it was a slow night.Genuine Expedia guest review
"Very nice stay!"
The hotel is very upscale and nice. The rooms were VERY clean and tidy! I highly recommend staying here!Genuine Expedia guest review
When in dallas, we always stay at the omni park west. great location, great hotel, wonderful staff. Easter brunch was extraordinary.Genuine Hotels.com guest review
The room was not clean,Genuine Hotels.com guest review
"Need a car"
We were there for a conference. The staff was friendly. Sign up for loyalty program for free wifi and morning beverage. Gym is nice. Funky smell in lobby but not in rooms. You need a car. The exits just before the hotel are kind of weird and there is a ton of construction. Overall a great stay.Genuine Hotels.com guest review
"Good food experience, bad room experience."
A few dissapoinitng experiences: 1) TV Remote wasn't working and first 3 attempts to call the front desk yielding no answer on the phone. 2) Hot water temperature was scolding at all levels when I first tried to use the shower. 3) The server at the bar/restaurant was very friendly and helpful.Genuine Expedia guest review
"Expensive, but nice."
Overall a great experience, just a bit pricey. The breakfast was great too.Genuine Expedia guest review
Service was good and they allowed me to check in without problems. I'll definitely come back again.Genuine Hotels.com guest review
The hotel in general very good, the area not do great in terms of being close to the city, but for the money you pay, it is great . Tha staff are so friendly and welcoming. I guess it is very good if you don't care about the location.Genuine Expedia guest review
What a beautiful hotel! And it smelled fantastic, and not just in the lobby area, but throughout the entire hotel! We were very impressed and thought all of the staff was amazing and very friendly. We will definitely stay here again!Genuine Expedia guest review
"Nice Luxury Hotel"
We had a great time staying at the Omni Dallas Hotel at Park West, only downside to our stay was room service came in our room at 8:30 am, while we were still sleeping.Genuine Hotels.com guest review
"chose hotel for rate,level of accomidations, safet"
Pleased with hotel, rooms, and staff. Small problam with hot water,room not warm enough for extremly cold weather, and coffee pot was broken. All these were resolved right away by the hotel staff,along with a complimentery bottle of wine and cheeze, Liked free parking a short walk from front door. Will stay here again.Genuine Hotels.com guest review
"convenient by car to DFW airport"
The hotel and room were about what I had expected for the price. The location was a very short drive from DFW airport by toll road (in Texas, tolls are automated now; they don't accept cash, so you have to have a toll pass). The staff members at the hotel were all very friendly and helpful. The room was clean and tastefully decorated and the bed was […] comfortable. The hotel bar was open until 11pm, served food and had a pleasant atmosphere. Vegetarian options for dinner were limited to one (very good) salad (even the other salads featured meat) and a yucca chip appetizer. Breakfast was very good. Parking was free for guests. A price list for the mini-bar would have been nice. The gym was deserted at 10 am and well-equipped (3 treadmills, a few bikes, weights, tvs with closed captions). I would probably stay here again if I needed a nice hotel close to the airport. Read moreGenuine Hotels.com guest review
We love the Omni, our grand daughters love Hotels and they especially love this one. The staff is alway the best and have a special gift for the girls.Merry Christmas everyone.Genuine Hotels.com guest review
This hotel staff is so amazing we will be back again!!!!Genuine Hotels.com guest review
"hotel of choice"
Our stay at the hotel was a very enjoyable and relaxing experience. One of the nicest rooms and hotels I've stayed in and for the price its unbelievable. Everyone from the valet to the front desk personnel was hospitable and kind. I'm definitely going to make this my hotel of choice anytime I go back to DallasGenuine Hotels.com guest review
"The Staff Is Great!!!"
We where meeting friends for a football game! The hotel was lovely, the staff was great,,,,they where so helpful and cheerful! The hotel was older but is was in good shape! The pool is nice but it was to cold for us to swim. There isn't anything to walk to, you need a car, out in the country it seemed but the freeway was right there, easy on! I would […] stay again!! Read moreGenuine Hotels.com guest review
"Beautiful hotel on the outskirts"
The room was top-notch, and we found ourselves in the wine bar each night. The hotel staff were lovely and helped fixed a problem with the toilet immediately. The hotel is unfortunately far from everything but the DFW airport. Expect to drive for 20 minutes to get to the next bar or restaurant. If you just need to be near the airport, this place is […] perfect. Read moreGenuine Hotels.com guest review
It was short!Genuine Hotels.com guest review
Great location. Quick drive to the city, suburbs and airport.Genuine Expedia guest review
"First Time in Dallas"
The surrounding area was in the business district. At night it was very quiet. The down side; there were no close resturants.Genuine Hotels.com guest review
"Comfortable and convenient"
I'd recommend this hotel to anyone needing to stay close to DFW airport and experience good service and comfort. Staff was very friendly and helpful.Genuine Expedia guest review
Great location, close to everything. 10 minutes from the airport, 25 minutes from the Cowboys Stadium, close to restaurants, malls, etc.Genuine Expedia guest review
Really enjoyed everything about it. Great service. The place just had a first class feel about it. There were a couple of idiot s who stay there loitering outside when we arrived late on Friday. But our experience overall as a family was fantastic.Genuine Hotels.com guest review
"Great Weekend Getaway"
Nice hotel. The location is actually better than one might presume. Not much directly by it, but within 15 minutes of alot of things. Very clean professional hotel. The staff is friendly with the exception of them seeming a bit lost in their restaurant on Sunday morning brunch. Very slow service to get anyone to greet you there. The room itself had […] a A/C that was a bit finicky, but was clean and nice. The price on weekends is hard to beat for what you get though. I would recommend this place as it is a great bargain on weekends Read moreGenuine Expedia guest review
"Fabulous treatment over the Thanksgiving holidays"
Our extended family stayed at the Omni Park West in Dallas for several days during the Thanksgiving holidays. The staff could not have been friendlier or more helpful. Everyone from the doorman (person) to the maintenence staff made certain that we were well taken cared of. No one likes to work over a holiday, but you wouldn't know it from their positive […] attitude and pleasant demeanor. Read moreGenuine Expedia guest review
We were not that crazy about the room service options in the hotel.Genuine Expedia guest review
Hotel was clean and the staffs were very nice. We noticed the lobby was not bright enough with the florescent light on the high ceiling that is very dim. There were nothing surrounding the hotel. Nice man made lake/pond to look at, though.The floor plan of the room was very strange and again very dim.Genuine Hotels.com guest review
"Glad we stayed"
Excellent service. Great food.Genuine Hotels.com guest review
"Built for a King"
This was my first experience at Omni Hotel in Dallas, I have stayed in many hotels durin my travels at home and overseas and nothing compares to the quality, cleanliness and exceptional comfort I received at this location. I felt like royalty staying in thier hotel. Five Plus Star Hotel.Genuine Hotels.com guest review
"Love this hotel."
This hotel is a great place to stay of you insist on quiet. VERY quiet at night. Only thing that wasn't quite up to par was the comfort of the bed. It was a little hard but usable.Genuine Expedia guest review
Nice and clean. I will stay there again the next time I am in town.Genuine Hotels.com guest review
This hotel was amazing for the price we received on the rooms! Great location easy on and off the highway and close to both downtown and fun spots! Would deffenatly stay againGenuine Hotels.com guest review
"Better than expected"
Hotel was a very pleasant stay. Friendly, efficient staff, large, clean rooms, convenient location. Would definitely go back for another north Dallas stay.Genuine Expedia guest review
"Very nice hotel in central Metroplex location"
Very nice hotel, as you would expect from Omni. It is located very close to major highways, which is very convenient to quickly be on your way. In our case, we were only about 15 minutes away from Six Flags in Arlington.Genuine Expedia guest review
"Conference stay, but wife stayed too"
I stayed at the Omni because our conference was there. I paid a conference fee, and both breakfast & lunch were provided for me, but not for my wife. So this is kind of a double-review. Regarding the food for me: breakfasts were acceptable, but lunches were great. The first lunch I enjoyed immesely--fajitas, tortilla soup (WOW!), and great desserts. […] For my wife: the restaurant food was VERY expensive, so she chose to buy a sandwich at the Starbucks and drink the hotel's free lemonade. Parking was free (unusual at upscale hotels). Read moreGenuine Hotels.com guest review
The hotel its self was wonderful. Friendly staff, great food, and very clean rooms.Genuine Hotels.com guest review
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