"OK place to stay, sort of"
My reservation was messed up when I got (1 bed instead of 2) and then they did not have the type beds we wanted, so we had to down grade. There is no complimentary breakfast, so you have to pay restaurant prices. The people where not unfriendly, but they were not particularly friendly either. The beds and room were OK, and it was quite. So all in all, […] I will try somewhere else next time I am in San Jose Read moreGenuine Hotels.com guest review
"Overnight stay before flight"
This is the second time we've stayed at this hotel. The first time, they were under construction but had a pleasant experience. We liked it's close proximity to San Jose Airport and we usually have early morning flights. So, when our usual hotel we stay at was booked, we decided to stay here. And we were disappointed. While the room was updated, the […] cleanliness of it left something to be desired. There were holes in the ceiling where they forgot to paint over. There seemed to be cobwebs in the corner of the room. Bu worse of all, there was ants. Not only by the desk close to the bed, but also by the bathroom sink. There wasn't that many, but there shouldn't be any at all. I wanted to change rooms, but was to tired from the drive up to San Jose to make the switch. I've never experienced a hotel that was just re-modeled and a 3 star hotel have such cleaniless issues. The plus is the front desk staff was pleasant and nice. Read moreGenuine Expedia guest review
hotel rooms were very nice. wish i would have had a pool side pool and wasn't all that fond of the fence around the pool however understood the reasonGenuine Expedia guest review
I would not recommend this hotel many problems with the rooms with the location with the service with noise outside the rooms at the wee hours with lack of security and with a completely disinterested ineffectual staff.Genuine Hotels.com guest review
this hotel was great. the location was good also. no complainsGenuine Hotels.com guest review
"Good location for departing San Jose. Ca. airport"
Good quality and supply of bath towels, A/C unit fan very noisey. Refridgerator had to be unpluged to stop vibrating noise. Staff very courteous.Genuine Expedia guest review
"Just fine for a quick business trip"
Close to the San Jose airport and major thoroughfares, decent dining within a 5-minute drive. Nothing fancy, but just fine.Genuine Hotels.com guest review
Was very pleasant, good service, no continental breakfast. Nice grounds. Room a little small but nice. Nice location.Genuine Hotels.com guest review
"Right next to airport"
The official website is inaccurate. States you can upgrade your room however when we called to do so, we were advised the amenities for the upgrade were not available on any room on premises. The bathroom itself was outdated & the cracks in the walls need to be filled so bugs can not enter.Genuine Expedia guest review
I think this hotel is much better than its rating of 3.5. Good value.Genuine Hotels.com guest review
"Tired tired tired. And cheesy. Ugh."
Hotel terribly dated. Exterior catwalk show falling plaster and stained carpet. Cleanliness is a virtue they have not mastered. Cheap renovations too long ago.Genuine Expedia guest review
"3Cs for Comfort, Convenience and Cleanness"
We need a good night sleep before the flight and that is what we got. The bed is so comfortable, the staffs are very helpful, shuttle service 24 hrs, the room is small but functional plus free parking. Will come back to Wyndham for sure.Genuine Expedia guest review
"Comfortable, convient, close to airport"
The hotel was clean, convient and well run. We had a nice size room that looked like it had been updated recently. The bed was very comfortable. The pool, hot tub and courtyard were well maintained and we enjoyed the California sun. A few of the lawn chairs could have been newer but it worked for us. The restaurant was too expensive for us so we didn't […] eat there but there is a great BBQ place down the street. Read moreGenuine Hotels.com guest review
"Comfortable bed and fairly modern."
Staff was helpful. But I was disappointed that there was no room service due to holiday weekend.Genuine Expedia guest review
"Small affordable Hotel"
You get the value of what you pay for. Small, affordable, but clean, comfortable, and very nice staffGenuine Expedia guest review
"No so happy hour"
The room and grounds were OK but very misleading happy hour pricing. Sign reads 2 for 1 all beers but "all" means only bud light and the well is charged as a call during unhappy hourGenuine Hotels.com guest review
"Ok - could be better..."
Room was small but clean. Told there was breakfast included at check-in, but was denied by another staff member because "booking was through Expedia" in the morning.Genuine Expedia guest review
The hotel was overall decent, but the service was horrible. A cleaner knocked on the door at 10am and we told him to go away. After two more times of knocking and telling him to stop he finally moved on. Then after asking for a late check out, the front desk guy said we have to be a member. Then after asking to pay additional for a late check out, he […] said no. Then I asked him if it was the hotel policy to knock on peoples door at 10am, then to my surprise he said "yes." Definitely will never stay here again. Read moreGenuine Hotels.com guest review
wall paper pealing off ,ac loud,said they were a green co., wont wash sheets for 3 days but will hose off pool deck and chairs!Genuine Expedia guest review
"Good hotel with OK restaurant"
They only have single bed rooms but lots of horizontal space to spread your stuff out so I wasn't missing the second bed. The restaurant was adequate but nothing special. The service was really slow. Not many places to eat within walking distance so you're captive if you don't have a car.Genuine Expedia guest review
"A nice visit"
It was a nice hotel, although I was expecting more since it was a 3 star hotel.Genuine Expedia guest review
"Ok facility, but dingy"
Unfriendly front desk very grouchy. Outside of room dingy but inside decent. Cooling system more like swamp cooler. Think I expected much better but ok for short stayGenuine Expedia guest review
"a 2.5 star hotel"
Good location. Easy to assess different places in SJ area. The restaurant is very expensive and does not provide a lot of choice.Genuine Expedia guest review
"Needs to be cleaned!"
This hotel is a sad attempted update. Holes in the wall, not clean, and it smells like the last guest who sprayed perfume.Genuine Expedia guest review
"It was ok"
Was a walk to technology area. Does not include breakfastGenuine Expedia guest review
Perfect for location to the airport, unlabeled rapid drop-off of rental vehicle.Genuine Hotels.com guest review
"Better than a 3 with amenities+"
Just don't be a big complainer and this hotel will do fine. Clean enough. Two adults Two kids No Problem.Genuine Hotels.com guest review
"Nice and comfort hotel"
Every thing is great. Parking lot is free, but I think there are not enough parking lot.Genuine Expedia guest review
Stayed here for a 49ers / Great America weekend with the kids. Enjoyed the stay. Only negative was there wasnt any room for parking so they had us park in some gravel parking lot next to the Hotel. Other than that I would recommend this place.Genuine Hotels.com guest review
I booked a room through hotels.com for 4 adults with two queen size beds. When I arrived they tried to give me a room with one queen size bed. They blamed hotels.com. This is the second time this has happened to me using hotels.com. Thankfully, they corrected it. The room was great, the environment was cool, and the bar had cold drinks. Oh yeah, only […] a few miles from Levi Stadium too :) Read moreGenuine Hotels.com guest review
"Convenient but hotel staff not high quality."
Convenient location. Expensive for what you get for accomodations and services. Hotel staff not helpful in tracking down something I had left behind. Simply not interested in following through.Genuine Hotels.com guest review
"A Motel Operated as a Wyndham"
When I book a Wyndham I assume I am going to be in a Hotel. This Wyndham is really a old style Motel where the rooms have been upgraded to look like a Wyndham. To get to a second floor room you had to use stairs and most rooms are directly exposed to the parking lot. Rooms where clean and relatively new.Genuine Hotels.com guest review
"Clean room rough neighborhood"
The room was clean. It looked recently renovated. The staff was friendly. The restaurant needed some spicing up they forgot my 3:00 am wake up call. I ghankfully woke up at 3:15 to catchy plane I have no problems with this place. It was however called a hotel and was essentially a motel.Genuine Expedia guest review
"Nice remodeled room"
The outside of the room/facility is still oudated looking but the room inside is remodeled. Nice & clean.Genuine Expedia guest review
"Comfortable, clean updated rooms."
I was a bit worried looking at the outside when I arrived. But the interior was updated, modern and clean. Staff was very friendly and knowedgeable. Rooms clean looked great and fantastic bed.Genuine Expedia guest review
"More of a motel than a hotel"
It felt more like a motel than a hotel. Access to the rooms is outside instead of inside.Genuine Expedia guest review
The worst hotel I ever seenGenuine Hotels.com guest review
"Great place to stay!"
As far as cleanliness it was excellent as well as your customer service representatives at the desk. A couple of things that I wish.... You had another mirror in the bedroom part of the room. Not just in the bathroom. When you have 4 women sharing a room we need more mirrors. Also, that the bar and restaurant was open more hours. Thank you.Genuine Hotels.com guest review
They took card for incidentals for $50 and all I had was a breakfast charge yet still took all $50Genuine Hotels.com guest review
"Close to Airport and SAP Center"
Attended a concert at the SAP Center and needed a place to stay overnight. Located close to highway 87 (Guadalupe Parkway), the 101 and the 280. The sign for the hotel is a bit hidden and there is nothing nearby. It looks as if it may have been an older motel that was renovated. The lobby area was very nice and modern. The room was small but clean and […] modern. There is a restaurant and bar, but didn't try it out. They do offer a breakfast menu, but no complementary breakfast! Read moreGenuine Expedia guest review
This was a great stay. The complex must be a bit older, but the rooms have been recently renovated. They're very clean and comfortable. The only real drawback here is that they don't have enough on site parking. Otherwise, a great place to stay near the airport.Genuine Hotels.com guest review
The rooms were renovated and nicely done. It was a great stop on our way to Sonoma.Genuine Hotels.com guest review
stayed here for 2 days. booked a room with two beds but upon arrival was told that they had booked out of them, so i got downgraded to a king size and a roll away bed. I had a non refundable payment due to buying online. overall it wasn't bad, hotel staff was friendly and helpful and the rooms were clean.Genuine Expedia guest review
will definitely come back awesome hotel!Genuine Hotels.com guest review
"Don't stay here"
I would not recommend this hotel to anyone. Its a 'motel' not hotel. Old style plastic lined drapes, wall a/c, crowed room, horrible neighborhood. Didn't feel clean there.Genuine Hotels.com guest review
"Nice modern and clean room."
Need a short time stay close to work and home while remodeling the condo. Work great. Convenience location to access the freeway. Japan town is a mile away. Good food is there. Pool looks nice and cozy. Didn't get a chance to go in. Hotel staff are super friendly.Genuine Hotels.com guest review
Response by Wyndham Garden San Jose Airport Thank you EvieMommy. We are delighted to hear from you, but most of all, that you enjoyed your stay. We hope you visit us again.
The rooms are reasonably well maintained and clean. However, I had one serious concern and another inconvenience. I stayed here for three days and on second day, on my return from office, I found my room to be open. Apparently, the room service forgot to lock the room after they serviced it. Although everything was found in order, this was certainly […] disconcerting. After reporting it to the front desk, who said they will report it to the manager, I would have expected at least a courtesy call from the manager. I never did. The second issue is that there are no restaurants or even convenience stores in the neighborhood except the restaurant at the hotel. So, options for breakfasts are especially limited. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden San Jose Airport Thank you SW for your comment. You have our sincerest apologies with respect to your open room. We value the safety, security and privacy of our guests. Please be assured that we are taking the necessary precautions to ensure this never happens again. In addition, our apologies for the misinformation concerning neighboring restaurants and convenience stores. We are working diligently to train our staff and hope that you will visit us again. Have a wonderful day.
"Don't stay here!"
Booked a room for my family of 5 near the airport as we where leaving on a very early flight. As I did our whole week long trip out west I asked for a rollaway cot. A week before the reservation I called to confirm the reservation and rollaway and they said yes it was confirmed but couldn't guarantee. When we arrived after 4 as soon as I said about […] the rollaway the manager there was no way a rollaway could go in the room do to fire codes. We had to pay for a 2nd room there was no compensation or admitting of their mistake even with my email and notes. There where plenty hotels around that we could have stAyed. Bad customer service!!!! Read moreGenuine Expedia guest review
It would make a difference if the front desk staff will smile more and be a little bit more accommodating.Genuine Hotels.com guest review
"A wonderful nites stay."
After a excellent dinner at the hotel. Our hotel stay was clean and restful. We left at 5am to make a 6:15 flight. The service was excellent.Genuine Expedia guest review
Response by Wyndham Garden San Jose Airport Wonderful! Thank you for staying with us. We hope to see you again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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