Two day trip and I chose the Wyndham as it was close to the airport. The hotel is laid out like a motel and the parking is tight. Otherwise it is ok! I was on the second floor, no elevators. Long walk plus a flight of stairs after a tiring flight, not so good. Only two small bottles of drinking water was in the room, a bit cheap, I would say.Genuine Expedia guest review
"Do not stay here."
We picked this hotel for our first night in the area, due to the fact we were coming in on a late flight and wanted something close to the San Jose Airport. Because we were traveling with an 18 month old child, I had called the front desk a couple days ahead of time to confirm that they'd have a crib in the room for us. So, imagine our surprise when […] we arrived past midnight only to be told that a crib wouldn't even fit in the room. They then went on to tell us that even if it did fit, all the cribs were locked in a closet and they didn't have the key. Oh, and yes... we could have a refund if we wanted. At midnight. With kids. With no other place to stay. The hotel itself was pretty nice, but the service leaves a lot to be desired. Read moreGenuine Hotels.com guest review
"Just a place to stay over night"
Hard to say it's good but it is a okay place to stay a night or two.Genuine Expedia guest review
"Not what I expected."
I am not impressed by this hotel. I expect so much more from a Wyndham property. On the back side of the hotel, completely shady area. We couldn't find this property and had to pull in to a parking lot to look at the map. A street walker walked up to our car. My daughter was scared. We will not be back to this overpriced, underpar hotel.Genuine Hotels.com guest review
"Close to the Airport"
We checked in late and night and out early the next day, so we didn't experience much but our room, and it was wonderful.Genuine Expedia guest review
Poor value for $136 - small, dark room (#163)!Genuine Hotels.com guest review
"Ok, clean hotel"
Room was clean, bed was very comfortable. The hotel needs a little updating, but the over all stay was nice.Genuine Expedia guest review
"Convenient to Airport"
Overall the hotel was fine. I didn't realize when booking the hotel that all the rooms have outside access. My mistake - should have looked more closely at the hotel images. The hotel staff at check in was nice enough to move my room to inside the courtyard so at least my door was not right off the parking lot. Other than that - the staff was pleasant […] and helpful. The shuttle service to and from the airport was on time and the drivers were great. Read moreGenuine Expedia guest review
"Clean and comfortable."
This is a nice hotel, convenient to the airport. The bed was very comfortable and the bath was large and well appointed. However, the staff was not friendly and the key did not work the first time. I would stay there again.Genuine Expedia guest review
"Excellent interior, ok exterior"
The building didn't look very new, but the room and conditions inside were excellent! Definitely 4 stars. Location was convenient and neighborhood was ok. I would definitely go back.Genuine Hotels.com guest review
"One rude guy made a big difference"
The guy who checked us in was cold and unfriendly. I wish we had been checked in by his coworker who actually was helpful and friendly. When I went to check out the same glum guy took our room keys, typed on his keyboard and said one word "ok" to let me know it was done. No offer of a receipt, just a cold look. Clearly this guy was not in a good mood. […] The room was nice though. Read moreGenuine Hotels.com guest review
"a 4 star stay at a 3star rating."
The hotel lobby is spacious and modern. The front desk staff were exceptionally accommodating, kind, and helpful. Our rooms were newly remodeled, clean, modern, and just beautiful. The location allowed us to attend all the events we had planned with easy access to freeways without feeling like we were staying near freeway life. We were surprised that […] it was only rated 3 stars and we will definitely return. Read moreGenuine Hotels.com guest review
"Conveniently located to the airport and fair price"
The staff was very helpful. The room was nice. The only inconvenient part of my experience was having to take 3 giant suitcases up a flight of stairs instead of using an elevator. Other then that, it was fine. I'd come back again and would recomment to anyone.Genuine Expedia guest review
It was OK for the price. Maintenance was behind and looked half done on most things. Pool and hot tub were supposed to be heated, but were cold cold. It was a place to sleep, nothing to write home about.Genuine Hotels.com guest review
Customer service stunk- The gate alarm was going off next to my room all night and the manager never returned my messages and the front desk acted like it didn't happen- and yes I saw the maintenance guy working on it. It was like a car alarm going off all nightGenuine Hotels.com guest review
"Ifree airport shuttle, close to airport"
Clean, well-maintained. .Near nothing but airport. Indifferent staff.Genuine Hotels.com guest review
"Ok, right price for level of hitel"
Hotel gets it done for over night near hotel, surrounding area is a bit sketchy but never felt unsafe, room was up to date and clean. Just know is motel format, room door is to outside.Genuine Hotels.com guest review
"Obvious signs of remodel"
Comfy beds with modern decor and functional rooms, a look at the entry doors give away that there was a major remodel done. Breakfast is $12 and the rooms are spread out.Genuine Hotels.com guest review
"Not what I expected."
Did not like the location, front desk staff not very friendly. No place to eat near by. Was sent to the bowling alley to eat and it was closed. Rooms open to the outside, did not feel safe.Genuine Expedia guest review
"Nice motel near airport."
This pleasant, quiet, affordable motel has a comfortable bar and dining room. The beds were comfortable and the whole place was very clean. For someone unfamiliar with the area a bit difficult to locate. Definately topping our list of reasonable places to stay in San Jose.Genuine Expedia guest review
"nice room good restaurant"
The room was very nice, you can't tell from the outside. It was too cold to use the pool but it looked really nice. The staff was nice and the restaurant attached was very good.Genuine Expedia guest review
"Overnight at airport"
Shuttle to airport should run more frequently. Busy ekdsy mornings driver was not there yet by 7:30Genuine Expedia guest review
"Rooms were very nice"
It's very evident that the rooms are newly remodeled but the exterior still needs much more work as well as the bathrooms. We had to walk around through every hallway and on every floor to search for an ice machine. Once we finally find it it's out of order security has to help us find another machine to use that is working that was a bit irritating. […] Surrounding neighborhood was not the best but it was still very quiet and parking was not too busy. Overall pleasant stay, staff was friendly and you could tell they're doing the best they can working through the remodling process. Read moreGenuine Hotels.com guest review
Hotel was outdated. No elevators, which is tough if you have multiple bags. Food and bar was mediocre at best.Genuine Hotels.com guest review
"Nightmare..no elevator..no welcome ."
I arrived at 10 pm . After waiting in long line to check in to make shift lobby . I had so many pieces of luggage and they gave me top floor.. No elevator .. She gave me another room and then gave me wrong directions to room 3 times . After I returned frustrated and lost she told me to look harder. It was on the complete others side. As soon as I walked […] in the room some big metal control fell over. The lock on the door master lock from inside was broken. I saw no security any where. It felt very unsafe being on ground floor. When I called to tell them about lock she said they had nothing else and hung up. Will never stay there again Read moreGenuine Expedia guest review
The room itself was not bad. It was everything else that made this a bad hotel stay. Felt unsafe. I was put in a room right next door to the Electrical Equipment Room. There were men in there and tools clanking at all hours of the day/night. I finally had to call the front desk at midnight to find out why there was so much noise. Front desk sent security, […] so apparently they didn't know what was going on either. I stayed here to save my employer some money. I will not make this mistake again. I considered canceling my reservation the minute I drove up because I had a bad feeling about the place. Unfortunately, everything was already sold out or ridiculously expensive. Read moreGenuine Hotels.com guest review
This hotel is old, and even though they are trying to update it they didn't do it right. The shower head is really low, the pillows are the worst, I ended throwing them to the floor. The hotel staff wasn't helpful at all. Just across the street there is a Holiday Inn and it looked so much better.Genuine Expedia guest review
"Very nice hotel"
We had a very nice stay. The room was very clean and looked like it had been newly remodeled. The staff was very pleasant. I would definitely stay there again.Genuine Expedia guest review
I have stayed down the street for years at the SJ Airport. No longer. This place has been renovated and the rooms have everything you need. Great beds and extremely clean. The restaurant has a nice breakfast spread and dinner was fantastic! I travel 60% of the time and can't stand overpaying for sub par hotels. This one is a great value and I shall […] return for my monthly trips. Read moreGenuine Hotels.com guest review
I was looking to get away for some R&R, so I checked all the local hotels in in San Jose, close to my location. And out of all of them, this one stood out. The pictures of the rooms were very nice, which is one thing that I require. Once I arrived, the man at the front desk was very nice and professional and helped me right away. As I walked to the […] room I did think that the outside of the building could use a little face lift, but it wasn't horrible. Once I actually entered the room I didn't want to leave. That's how nice it was to me. It was luxurious, super clean and very quiet in which that is what I was looking for. The bed was awesome and very comfortable. I will be booking a room here again in the next month. Read moreGenuine Expedia guest review
"close to most everything"
I think the charge for the breakfast is out of line with what is available. There was not an option for just coffee and sweet rolls. Perhaps I was unaware of other options The maintenance of the grounds really need attention. The beds were fantastic. The personell at check in seemed a little overwhelmed at times.... pleasant tho.Genuine Hotels.com guest review
"Great place to stay"
I have stayed at this hotel several times, this is the first time however under the Wyndham Brand, they have a done an excellent Job on the updating of the Rooms and facilities. Finally found a Hotel with Decent Pillows and actually had a good night sleep which does not happen very often especially while travelling. As long as the pricing stays in check […] this is a place I will continue to travel to and stay in Read moreGenuine Hotels.com guest review
"Avoid unless you must"
Other than a reasonable price the "hotel" isn't worth it. Fan in bathroom blew in sewage smelling air? There was no main light in room ( only bedside) The breakfast buffet was mediocre and room service breakfast was worse. They charged extra for things included in base breakfast,p ( coffee and OJ) they eventually corrected it, but it seemed they didn't […] even know how to properly ring up the order. they also didn't bring any condiments, or spoon, so I had to wait while my food was getting cold for them to return 10 minutes later. The "Fresh" squeezed OJ was from concentrate and wasn't mixed well so it was too denser bad way to start the day. BTW, it actually a motel, so since I my room was faced out, I could hear every car and Large truck that pulled in and out at night and early morning. Read moreGenuine Hotels.com guest review
A tired older resort type facility. In need of some significant upgrading! If I needed a hotel around the airport again, I would go elsewhere!Genuine Hotels.com guest review
"Close to the airport"
it was greatGenuine Hotels.com guest review
We were put in a room with the coke and ice machine out side our door. It was very loud and even with the fan on in the room you could hear and feel the vibrations. In addition the blinds were inadequate and we couldn't get it dark in the room. Maybe got two hours of sleep all night. The front desk staff were very rude and not helpful. We were told […] upon check that they don't reserve places for airport vans and to be downstairs to get in line at least 15 minutes early. Of course we were the only ones standing outside waiting for the van in cold at 645am only to have it leave 5+ plus minutes late with no apology. I travel for business and spend a third of my life in hotels and this was one of the worst experiences I've ever had. Don't stay here! Read moreGenuine Hotels.com guest review
comfortable bed... house keeping staff responded positively to the notes we left. ...............................................................................................................................Genuine Expedia guest review
"Clean - upgraded rooms"
Room was very nice - appears to have been recently upgraded. Exterior of building needs remodeling - rooms appear outdated from the outside. Very little within walking distance. Staff was friendly.Genuine Hotels.com guest review
"Employees make this hotel good!!"
From the moment the courtesy van driver picked us up at the airport on our arrival to the early morning van service back to the airport, we were impressed with the level of welcome and courtesy the staff gave... though the hotel may be a bit "out of date", accommodations were comfortable, complete, clean and just what we needed before our flight to […] Maui. Kiddo's to staff, management, housekeeping, and courtesy drivers. Read moreGenuine Expedia guest review
"Nice Hotel Close to the Airport."
The hotel was nice and updated. I would stay again with my family. Everyone was very helpful and friendly.Genuine Expedia guest review
"Nice hotel, close to Central San Jose"
I liked the fact that the hotel was close to central San Jose, as that was where we were having our dinner for the night. We were able to check in at about 10pm, which was nice, because we didn't have to rush to the hotel. The staff was friendly and helpful. The room was very clean and the bed was comfortable.Genuine Expedia guest review
The sink didn't drain. The lights in the bathroom are automatic and a pain. Would not stay on when in the sink part of the bathroom. Rooms are quite cramped. Shower head is quite low, not good for mid/tall people.Genuine Hotels.com guest review
Although this is an older building, Wyndham has done a good job of revamping the rooms. Very close to highway and mall. On the downside, it being February, a heated pool would've been nice & the only ice maker I could find didn't work. Not exactly a 5 star hotel but not a flea bag motel either. Overall I would stay here again.Genuine Expedia guest review
"Nice hotel close to airport"
nice clean room and conveniently located near the airport.Genuine Expedia guest review
"Adequate airport hotel"
Accommodations adequate but not luxurious for overnite stay. Airport shuttle available but did not list it on amenities. Staff seemed efficient and helpful but not friendly. No elevator for 2nd floor (but I elected to stay on 2nd floor anyway). I was booked through Expedia and felt--true or not--that I was a second-rate guest. No complimentary brea […] kfast. Read moreGenuine Expedia guest review
"Better than expected"
Rooms were hard to find in San Jose because of the Strata conference. My normal four star hotels were booked so I booked this hotel. The hotel shuttle picked me up at San Jose airport for a short ride to the hotel. It was a two story old style hotel with the room doors to the outside. That was kind of novel since the weather is so pleasant. The rooms […] were very nice. They looked freshly updated. So far so good. Where the rubber really hits the road is when there are problems. I am from east coast so I was up at 4:30am. Whoops the toilet wouldn't flush and looked like it might overflow, but it didn't. This can happen anywhere. The question is how would the hotel respond? I called the front-desk who immediately told me that maintenance person does not arrive until 7am. Oh no. But, then the front desk person told me that she would call her manager and get back to me. She called back in less than one minute and told be she would send security down with a key for a nearby empty room. Problem solved. I was impressed because usually when there is a problem at a hotel it becomes a big inconvenient exception that takes time to resolve. The 4 and 5 star hotel employees are taught to apologize and be polite. That's nice, but I want fast results. I thank the local staff at the Wyndham for solving the problem in less than 2 minuntes! Read moreGenuine Expedia guest review
"Nice hotel with easy access from the freeway"
The hotel staff was excellent; very accommodating and willing to please. Although the rooms were very clean, they were also very cramped. There was very little room in the bathroom area; sink was extremely small, toilet area cramped and shower not very appealing. The closet was also in this area, which felt very small and difficult to maneuver with […] two people. The beds were very comfortable and the TV was great. Overall, this room was okay but not a place I would rush to stay at again. Read moreGenuine Expedia guest review
"Not so good"
Upon arriving at the hotel we stood and waited for about ten mins. as the only desk clerk gabbed on the phone. When we arrived in our room we were pleased with the room and the cleanliness but immediately noticed that we could hear every single sound the maid made in the room next door...not good. We then wanted to go for a Lil soak in the hot tub and […] were told it was out of order. That night before going out we had dinner at the bamboo lounge,the hotels Restaraunt,and what a mistake!! I don't mind spending whatever on a good meal but this was expensive and disgusting. We then had a late night and wouldn't ya know that the neighbors alarm clock went off over and over again and it sounded like it was right next to our bed. I've stayed in hotels for half this price that were about the exact same if not a Lil better. Read moreGenuine Expedia guest review
"$25 cab ride to Santa Clara Convention Center"
Was at a convention at Santa Clara Convention Center but could not get into hotels near the center. Price was right at the Wyndham but it was a fairly expensive cab ride.Genuine Hotels.com guest review
"The weekend getaway"
The hotel staff was friendly and the entire building was clean and cozy. We enjoyed the comfortable room but unfortunately we did not know about the video game options which would of been awesome because the cable wasn't good and the hot tub was broken. The restaurant was expensive and so was the breakfast buffet, however the food was good.Genuine Hotels.com guest review
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