Hotel Indigo Ottawa Downtown City Centre - Ottawa

excellent experience all around. top notch hotel. really lovely.

Genuine Hotels.com guest review

Friendly staff, great location. Within walking distance to art museum, Canadian Mint, Byward Market, Rideau Canal, Parliament Hill and lots of shops. Great food and pubs nearby. Only downside was having parking garage located two blocks from hotel due to construction.

Genuine Hotels.com guest review

The hotel is nice. The rooms are spacious and decor is funky. No carpet on the floors which I really like. The bed was a bit springy though. No pillow top or foam-old style mattress. Still comfortable but different. The location was great.

Genuine Hotels.com guest review

I would highly recommend this hotel. The rooms were clean, the location is great, staff was professional and the hotel is in great condition. It is a 10 minute walk to Byward market and only 3 blocks from the Parliament building.

Genuine Expedia guest review

Great just needs upgrade on the beds!

Genuine Hotels.com guest review

A great hotel, with courteous staff. Would like to see a bit more variety in available food, but the offerings were very good. Excellent location for city center sightseeing. Wireless is now available in rooms and worked well.

Genuine Hotels.com guest review

stay was excellent. My only concern is that parking is not convenient and costly

Genuine Hotels.com guest review

It was alright. Rooms are very small. Couldn't get the air conditioning to regulate. The food at breakfast was not good. But aside the hotel was okay. I don't think I would go back.

Genuine Hotels.com guest review

The best hotel on this Canadian vacation. Loved it! And the friendliest and most helpful staff ever! Would stay there again in a minute.

Genuine Hotels.com guest review

Great location, clean, clever. Similar to NYC in terms of space at this price point - except parking was easy. Service is phenomenally good and knowledgeable.

Genuine Hotels.com guest review

Everything was great. It was clean and has very friendly staff. The Bistro's food was excellent and the staff was very helpful. We had a very relaxing stay. The only inconvenience was the escalator not working one time. That would not normally be a problem but I have a sprained and fractured foot. Getting to the underground is a bit of a challenge but […] it's nice there is a place to park. I would stay there again. Read more

Genuine Expedia guest review

We stayed as a couple at the Indigo for a weekend of sightseeing in Ottawa. It's fairly modern and well-kept, and the staff was very helpful. Our room was nice and spacious. The downtown location is great for tourism and a convenient walking distance to the parliament, museum, Byward market and many other attractions. Underground self-parking is a bit […] tricky, but that's what you can expect if you bring your car downtown short of a valley service. Read more

Genuine Expedia guest review

Great hotel for business or leisure travel. Pretty decor (we stayed during Christmas), friendly staff, useful business center with internet. Within walking distance of Tim Hortons, Parliament, and shopping center.

Genuine Expedia guest review

Great location to walk through the city. The Hotel is located within walking distance of most major attractions. The staff was always courteous and helpful.

Genuine Hotels.com guest review

awesome, kind

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was a nice size, modern. The bed was very comfortable, the double stall shower was great! Can't beat the location, especially for the price. Pretty much everything about this hotel was great. The only thing I could put in a negative category is that maybe they need to have a certain time that is designated to adults only for the pool and hot […] tub....according to the spa area check-in we were not the only people that left when we saw the number of kids running wild in the pool area. The other thing...the bar could stay open later. We would definitely stay here again! Read more

Genuine Hotels.com guest review

I have stayed at this hotel on more than a couple of occasions. Staff have always shown exemplary customer service. Very helpful and friendly. Always accommodating with late checkout requests. Once when I was not feeling well but was waiting for taxi to airport in the lobby, I was offered tea. I thought that was thoughtful. Always helpful with luggage […] ... waved away tip. Very convenient downtown location. Highly recommend to fellow travelers. Read more

Genuine Hotels.com guest review

I stay at the Indigo at least three or four times a years on business. The hotel is fantastic, the rooms are clean, the common areas are beautiful and the amenities are on par with quality hotels across Canada. The staff really is fantastic, going out of their way to be of service, always greeting me (many times by name). The location is also great […] for the convenience of myself and my clients. There is plenty of parking in the area and the location is central in downtown Ottawa. I would highly recommend the Hotel Indigo for anyone visiting Ottawa for personal or business reasons. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was by far the most clean of all the hotels we have stayed at in Ottawa - we have stayed at several over the past few years - and the most modern, however, not the most comfy! There was a ridiculously wide gap between the headboard and the rest of the bed and the pillows were partly falling in causing an uncomfortable sleep. The hotel was operating […] a single elevator (although I can't really blame them - the International Union of Elevator Constructors (IUEC) across Ontario went on strike last week so .. ) which meant we had to wait over 15 minutes for a lift. Also, the parking elevator was separate from the building and shared with another hotel, we had to drag our bags, a stroller and a two years old child across two sets of stairs before we got to the main elevator on the other side then a few more steps up before we got to the room .. and this is a relatively small hotel so it wasn't the distance rather the uneasy path. The parking is at the 3rd floor under the building with a one-way passage that allows only one vehicle at a time, extremely narrow, you'll need to be a good driver if you have a big car! And the hotel has no view .. seriously, no view. For these reasons I'd say it's nice to have a clean place to stay at and I enjoyed that but it was extremely over-priced because of the other reasons. Read more

Genuine Hotels.com guest review

Rooms for queen bed are small. The palce has a great location. We stayed several nights and enjoyed the free WiFi, which as as service is now standard. No movie channels and the parking is in another hotel, at the lowest level and with very tight access rounding the corners in a SUV.

Genuine Hotels.com guest review

We were there for a quick overnight stay and this was perfect.

Genuine Hotels.com guest review

You don't need to open the door to hear the conversation outside but you need to be reasonably small to use the bathroom and toilets and travel with very small luggage as everything is squized in.

Genuine Hotels.com guest review

Let's put it this way, I will never go back.

Genuine Hotels.com guest review

Loved the hotel! Very clean, up to date, wonderful rooms. A 5 minute walk to Parliament buildings and about a ten minute walk to the Byward market, Art Gallery and Royal Cad Mint.

Genuine Hotels.com guest review

The room was not soundproof.

Genuine Hotels.com guest review

A very pretty little boutique hotel - exceptionally clean and the bed and pillows were exceptionally comfortable. I had the best few nights sleep that I can remember. But... yes, there's a but... I wasn't advised that the parking garage was under construction/renovation and I had to park 3 blocks awa - I was not impressed.

Genuine Hotels.com guest review

We stayed friday and saturday, there were some hiccups with the room, but the staff accomodated us and switched the room twice, due to 1 not the right bed that we had booked and 2 the room smelled of cogarette smoke. The restaurant was azing very tasty foods without being too heavy. The only issue we had was the parking being under construction so we […] had to pay to park 3 blocks away. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really good hotel, however they really need to do something about their towels - awfully hard and scratchy.

Genuine Hotels.com guest review

All was great about the hotel except that they were renovating their parking lot and I had to park about 4 long blocks away. Once this is fixed, I am sure that it will be much better.

Genuine Hotels.com guest review

The staff were very friendly and helpful and the room was very clean. The location is fabulous, central and within walking distance to many major attractions, and a short walk to buses for farther destinations. Reports of noise in the atrium seemed exaggerated to me, as it only got noisy after 9:30 am and I'm not convinced it would have been enough […] to wake me -- there were no disruptions of any kind while I tried to sleep. I would definitely stay here again! Read more

Genuine Hotels.com guest review

This is a Nice hotel, close to the Rideau Canal- We went ice skating. It is a bit noisy - you hear everything coming from the corridor. Otherwise, staff was nice - spoke French, very helpful. We felt very welcome with our son. Nice pool. Wifi in room. We went to Town. Restaurant 10 minutes walk. Very very good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent location, perfect for our Winterlude stay. Walked to all the attractions and the staff was very helpful. Clean and well appointed room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

First room given to me was an interior looking onto the atrium (--7,--8, --9 on most floors). These are a little larger, but after working about two hours in there with no real light and no fresh air I felt like I was incarcerated and asked for a change. They did by 2:00, and I returned from leisurely lunch to find they had moved my luggage to 603 already. […] Quiet rooms. Decent amenities - Aveda soaps, shampoos. Tons of lunch and coffee places in the area - food court 2 blocks north. G&M in the morning. Decent gym and pool. For business - no nonsense, professional place. Read more

Genuine Hotels.com guest review

The room was small but pretty, its well located and the personnel at the desk were very nice. The main problem was that the walls are thin as paper: we could hear the person in the next room sneeze and everyone around closing their door, and the beds were not very confortable. It would have made an ok 3*, but no way it's a 4. And last thing: in every […] hotel you get a complementary bottle of water, but at this hotel they charge you 4$ for it... I mean come on ! I will not stay there again. Read more

Genuine Hotels.com guest review

I had great experiences the 3 times I stayed at Hotel Indigo in Ottawa. The only thing that I think could be improved is the restaurant's menu variety and its ambience.

Genuine Expedia guest review

a very nice hotel overall. i used the fitness facilities in the morning and was impressed. there were only two things i found uncomfortable - the room temperature was too warm, and the light shining from the hallway through my door at night bothered me.

Genuine Expedia guest review

Parking is too difficult and Parking charges extra as it was mentioned free during the booking time by Hotels.com staff.

Genuine Hotels.com guest review

It was a Good stay,you `ll get what you`re paying for.

Genuine Hotels.com guest review

Staff was excellent and incredibly willing to assist if needed. Hotel is gorgeous and unique for Ottawa, however showed visible signs of necessary maintenance - panels detaching from walls, dust bunnies collecting on windows facing lobby etc. Overall, experience was great, and would stay here again 100%. The hotel staff and location really made it worth […] it. Read more

Genuine Expedia guest review

The hotel is well situated within walking distance of the sights. The staff were professional and courteous. I would recommend this hotel to anyone visiting Ottowa.

Genuine Expedia guest review

I have stayed at this hotel on several occassions.....I really enjoy staying here...I found my room this time to be really small and cramped Alison

Genuine Hotels.com guest review

I would rebook the same hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Could not adjust temp. in room, slept in over 24 deg Celcius heat :( No windows to open.

Genuine Expedia guest review

Improvement on the food including the variety should be made.

Genuine Expedia guest review