"Great location but small rooms"
While I was there the hotel 's AC was not working efficiently. I was moved twice and still no remedy other than a fan was provided.Genuine Hotels.com guest review
The hotel location is great, especially for people who would like to visit the Parliament. Hotel room is modern and clean. Bathroom looks great. The only disadvantages are: the room is relatively small; while the parking lot is very crowded.Genuine Expedia guest review
Indigo was whar we expected, whar was advertised .. Clean and close to sights. The parking garage was somewhat difficult to find as well as having to wind our way through another hotel to get to ours ... The 21$ parking rate seems high compared to the other parkings around.Genuine Hotels.com guest review
"Best hotel, best area, best service!"
What an amazing hotel. My boyfriend and I are students and we stayed here for a weekend trip and it was such a great experience. The staff was so friendly. We got back to the hotel at 2am after a concert and they made recommendations as to where we should order food from - and it was really good and really reasonably priced! They even extended our checkout […] until 2pm for free because we wanted to go out and shop during the day (our flight was at 3:30) and we didn't want to carry our luggage around with us. Everyone was so kind and the hotel was beautiful and super clean. We didn't end up using the gym and pool but they had both and they had a really cool bar too. I would totally recommend this to anyone staying in Ottawa. It's in the perfect area. Super close walk to the Rideau Center (mall) and other shopping. Close to pubs and bars and it's like a 2 minute walk to Parliament Hill too! Read moreGenuine Expedia guest review
"A Very Nice Place to Stay"
The rooms were very clean with laminate flooring and a nice interior design. Pool and exercise room were no frills but had everything you need. My only complaint was the $21 parking fee which I found excessive.Genuine Expedia guest review
I booked a room for 3 adults and a 15 year old teenager. Upon arrival we were placed in a room that was clean but it was extremely small. We had to move a chair out of the way in order to have room to walk to the bed. Cleaning staff were very nice. If you are thirsty, DO NOT drink the bottle of water in the room unless of you are ready to pay an additional […] $4 for one litre of water. They have a note attached to water bottle that looks like a saving coupon but it is really a note to tell you it is not free. What happened to complimentary water specially when you do not find a mini fridge in the room. When I brought up my concern on the check out, staff did not do anything about it except saying that there was a note on the bottle. I was also charged $21 for parking with the worst possible entrance. We had to go through a very narrow entrance to the parking level and walk through 2 different buildings to reach the hotel. We will not return to this hotel in the future. Read moreGenuine Hotels.com guest review
Clean room, comfortable bed, friendly staff.Genuine Hotels.com guest review
"Close to downtown attractions"
Enjoyed the stay. Very clean and staff very friendly. One complaint would be the slamming room doors in the early hours - 2:00 a.m.Genuine Hotels.com guest review
"Bad parking and towels"
The hotel is great but the parking is terrible. You need to follow a maze to return. Also, towels at the hotel were like sandpaper. I would not return.Genuine Hotels.com guest review
Very nice hotel- room was comfortable for 3 adults- had to hunt down an extra mug for coffee machine as there were only 2- also had to find some wine glasses as there were none in the room.Somewhat inconvenient trying to get from parking garage to the actual hotel but the hotel itself was very nice and clean, and quiet despite being downtown.Genuine Hotels.com guest review
"close to all must-see sights !"
beacutiful well kept room. very impressed with the quality of service and freshness of the room. Room was newly renovated and well keptGenuine Hotels.com guest review
"Great first impression of Ottawa"
Everyone was very welcoming! it was a lovely hotel. A little loud in the rooms that are open to the lobby, just ask for a quieter room and its great!The beds aren't the most comfortable but were still decent!Genuine Expedia guest review
Clean hotel period, from the parking area to the lobby to our room. The front desk staff were very friendly and helpful. Great location, you can walk everywhere near Parliament Hill and the By Ward market in minutes. Would definitely stay again.Genuine Expedia guest review
"Great stay for marathon"
Wwe stayed at Hotel Indigo on marathon weekend. The location is perfect, just one block from the starting line. Hotel is clean, attractive, and rooms do not carpet (a big plus). Staff was very helpful, and the noon checkout meant that I could finish the race and take a shower before checkout. The onyl complaint is that the pool water was cold. Fortunately, […] the jacuzzi was perfect. Read moreGenuine Hotels.com guest review
The hotel was located in the downtown core, which is what we wanted. We never visited the restaurant, as we just headed for the front door & started walking. We were close enough that we could walk to Parliament Hill, Byward Market & dozens of great restaurants & coffee shops. The room was super large, king size bed comfy & the hotel supplied Aveda […] products in the bathroom. Read moreGenuine Expedia guest review
"Great Location - Pleasant Stay"
Enjoyed it very much. Well located for downtown Ottawa's attractions. The hotel is very nice, modern decor and comfortable room. Would definitely recommend Hotel Indigo to anyone going to Ottawa for either a vacation or business.Genuine Hotels.com guest review
"Lovely, fresh aesthetic; great location"
Indigo is a unique brand, and I know my hotel brands! Firstly, it's a boutique hotel, with just 100 rooms. The Ottawa location has a beautiful atrium and eveyrthing feels light a bright. I love that the decor is fresh and bright: yellows, blues and whites. It feels much less "institutional" than a typical hotel room. The location is very central in […] the Ottawa downtown core. We enjoyed our stay and have already recommended this hotel to friends. Read moreGenuine Hotels.com guest review
"Hotel Indigo Ottawa Downtown"
The hotel is very centrally located, comfortable without being flash, and the restaurant meals were fine and moderately priced.Genuine Expedia guest review
"Good hotel, great location"
Hotel has a minimalist feel. Best feature of the hotel is the location, right in the core of Ottawa.Genuine Expedia guest review
"Great location and fine hotel"
Nice central location with easy access. Well decorated and clean.Genuine Expedia guest review
"A normal Hotel"
They have all the basics, but nothing extraordinary.Genuine Expedia guest review
"clean but over-priced!"
The room was by far the most clean of all the hotels we have stayed at in Ottawa - we have stayed at several over the past few years - and the most modern, however, not the most comfy! There was a ridiculously wide gap between the headboard and the rest of the bed and the pillows were partly falling in causing an uncomfortable sleep. The hotel was operating […] a single elevator (although I can't really blame them - the International Union of Elevator Constructors (IUEC) across Ontario went on strike last week so .. ) which meant we had to wait over 15 minutes for a lift. Also, the parking elevator was separate from the building and shared with another hotel, we had to drag our bags, a stroller and a two years old child across two sets of stairs before we got to the main elevator on the other side then a few more steps up before we got to the room .. and this is a relatively small hotel so it wasn't the distance rather the uneasy path. The parking is at the 3rd floor under the building with a one-way passage that allows only one vehicle at a time, extremely narrow, you'll need to be a good driver if you have a big car! And the hotel has no view .. seriously, no view. For these reasons I'd say it's nice to have a clean place to stay at and I enjoyed that but it was extremely over-priced because of the other reasons. Read moreGenuine Hotels.com guest review
The location is very comfortable, walking distance to major attractions. However staff was not very willing to provide help/information to a family of first time Ottawa visitors. Breakfast at the hotel was so-so, not worth the money I would say. Parking pricey and one has to walk through Marriott hotel to get to the garage. Pool was closed and it wasn't […] clearly stated so on the website . This was a major drawback for us as a family. Having young kids we wanted to take them to the pool as Ottawa doesn't have much in terms of evening fun. Again, the location is superb and the room was OK. Read moreGenuine Expedia guest review
"Short, very pleasant stay at the Indigo in Ottawa"
staff were great on check in, friendly and attentive. hotel was clean and tidy and clearly well maintained, could have done with a kettle in the room to make tea ( there was a coffee machine but they aren't good for making tea ) otherwise my stay was enjoyable and I would use the Indigo again in Ottawa.Genuine Expedia guest review
"Bring your shoe horn"
Rooms for queen bed are small. The palce has a great location. We stayed several nights and enjoyed the free WiFi, which as as service is now standard. No movie channels and the parking is in another hotel, at the lowest level and with very tight access rounding the corners in a SUV.Genuine Hotels.com guest review
We were there for a quick overnight stay and this was perfect.Genuine Hotels.com guest review
"Over rated Small and noisy room"
You don't need to open the door to hear the conversation outside but you need to be reasonably small to use the bathroom and toilets and travel with very small luggage as everything is squized in.Genuine Hotels.com guest review
Staff were very nice. I have only two complaints.. I wish they had provided more helpful advice online, prior to my arrival on how to go about with parking. Also, the pool was a very attractive feature to the hotel online... but when I arrived, I found it closed for maintenance for two weeks... and told I could get a pass to go use a pool at another […] hotel around the block. I only wish this information could have been given before I booked. Staff were very nice like I wrote, and the room was great. Read moreGenuine Expedia guest review
great for a short stay. no bathtub but nice walk in showerGenuine Expedia guest review
"Nice clean hotel"
The location is ideal,close to everything.The staff was very helpful.A special thank-you to the night clerk,her name evaded me,and also to Alma the housekeeper.Both are assets to the institution.We felt 0at home with them.Enjoyed out stay.Will be back in the summer.Genuine Expedia guest review
Let's put it this way, I will never go back.Genuine Hotels.com guest review
"Close to all must-see sights"
Loved the hotel! Very clean, up to date, wonderful rooms. A 5 minute walk to Parliament buildings and about a ten minute walk to the Byward market, Art Gallery and Royal Cad Mint.Genuine Hotels.com guest review
The room was not soundproof.Genuine Hotels.com guest review
"Most comfortable bed/pillows - EVER!"
A very pretty little boutique hotel - exceptionally clean and the bed and pillows were exceptionally comfortable. I had the best few nights sleep that I can remember. But... yes, there's a but... I wasn't advised that the parking garage was under construction/renovation and I had to park 3 blocks awa - I was not impressed.Genuine Hotels.com guest review
"Fresh, attractive hotel"
The first impression is very good - attractive lobby, helpful front desk. Efficient and friendly service. My room was attractive and quiet/comfortable. I slept great despite feeling that the sheets/blankets/bedspread were a bit stiff. The shower stall was good, complete with teak bench. Viewed the fitness room/pool area but did not use. Did not eat […] in the restaurant. Very good location - easy walking distance to various tourist attractions & shopping destinations. There is a good chance I will stay there again. Read moreGenuine Expedia guest review
We stayed friday and saturday, there were some hiccups with the room, but the staff accomodated us and switched the room twice, due to 1 not the right bed that we had booked and 2 the room smelled of cogarette smoke. The restaurant was azing very tasty foods without being too heavy. The only issue we had was the parking being under construction so we […] had to pay to park 3 blocks away. Read moreGenuine Hotels.com guest review
Really good hotel, however they really need to do something about their towels - awfully hard and scratchy.Genuine Hotels.com guest review
All was great about the hotel except that they were renovating their parking lot and I had to park about 4 long blocks away. Once this is fixed, I am sure that it will be much better.Genuine Hotels.com guest review
"Friendly staff and nice clean room...."
Every one of the staff was friendly and helpful. The room was clean. No complaints really. It's not a luxury hotel but it's a step up from regular budget hotels.Genuine Expedia guest review
"Friendly staff in a central location"
The staff were very friendly and helpful and the room was very clean. The location is fabulous, central and within walking distance to many major attractions, and a short walk to buses for farther destinations. Reports of noise in the atrium seemed exaggerated to me, as it only got noisy after 9:30 am and I'm not convinced it would have been enough […] to wake me -- there were no disruptions of any kind while I tried to sleep. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Great hotel, great stay with a 2 y-o"
This is a Nice hotel, close to the Rideau Canal- We went ice skating. It is a bit noisy - you hear everything coming from the corridor. Otherwise, staff was nice - spoke French, very helpful. We felt very welcome with our son. Nice pool. Wifi in room. We went to Town. Restaurant 10 minutes walk. Very very good.Genuine Hotels.com guest review
"Great Winterlude Location"
Excellent location, perfect for our Winterlude stay. Walked to all the attractions and the staff was very helpful. Clean and well appointed room.Genuine Hotels.com guest review
"good hotel, almost great - avoid interior rooms"
First room given to me was an interior looking onto the atrium (--7,--8, --9 on most floors). These are a little larger, but after working about two hours in there with no real light and no fresh air I felt like I was incarcerated and asked for a change. They did by 2:00, and I returned from leisurely lunch to find they had moved my luggage to 603 already. […] Quiet rooms. Decent amenities - Aveda soaps, shampoos. Tons of lunch and coffee places in the area - food court 2 blocks north. G&M in the morning. Decent gym and pool. For business - no nonsense, professional place. Read moreGenuine Hotels.com guest review
"Ok, but not a 4* !!!"
The room was small but pretty, its well located and the personnel at the desk were very nice. The main problem was that the walls are thin as paper: we could hear the person in the next room sneeze and everyone around closing their door, and the beds were not very confortable. It would have made an ok 3*, but no way it's a 4. And last thing: in every […] hotel you get a complementary bottle of water, but at this hotel they charge you 4$ for it... I mean come on ! I will not stay there again. Read moreGenuine Hotels.com guest review
"Opinion on Hotel Indigo Ottawa & restaurant"
I had great experiences the 3 times I stayed at Hotel Indigo in Ottawa. The only thing that I think could be improved is the restaurant's menu variety and its ambience.Genuine Expedia guest review
"a pleasant stay"
a very nice hotel overall. i used the fitness facilities in the morning and was impressed. there were only two things i found uncomfortable - the room temperature was too warm, and the light shining from the hallway through my door at night bothered me.Genuine Expedia guest review
Parking is too difficult and Parking charges extra as it was mentioned free during the booking time by Hotels.com staff.Genuine Hotels.com guest review
"Superb location, close to Parliment Hill ."
It was a Good stay,you `ll get what you`re paying for.Genuine Hotels.com guest review
"Awesome location and excellent staff!"
Staff was excellent and incredibly willing to assist if needed. Hotel is gorgeous and unique for Ottawa, however showed visible signs of necessary maintenance - panels detaching from walls, dust bunnies collecting on windows facing lobby etc. Overall, experience was great, and would stay here again 100%. The hotel staff and location really made it worth […] it. Read moreGenuine Expedia guest review
"Great hotel for your stay in Ottowa"
The hotel is well situated within walking distance of the sights. The staff were professional and courteous. I would recommend this hotel to anyone visiting Ottowa.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )