Excellent hotel. New, nice and clean with a very courteous staff. Would stay again.Genuine Hotels.com guest review
"Convenient but disappointing."
I was disappointed in this hotel. While outwardly it looked clean the room just had an overriding musty smell. Much of the furniture was scratched or in cosmetic disrepair. It was however very convenient to the medical center which is why we were there. The breakfast buffet was very nice as well.Genuine Expedia guest review
"Tired and worn"
Very nice staff, good complimentary breakfast selection. The hotel is getting old and tattered -- "gunky", discolored sealant in the bathroom, very worn out carpets, scarred furniture. Too bad. This is a good location, but I will not stay here again.Genuine Expedia guest review
The hotel was average, not great, but not bad either. The air conditioner in my room wasn't working properly so it was a bit muggy.Genuine Hotels.com guest review
"Very good but two suggestions for improvement."
I appreciated how fresh and clean both the bedroom and the bathroom were. My only suggestion is that there be some sort of chair besides the desk chair. One other thing is that the layout for the complimentary breakfast, which was quite okay, led to congestion. There needs to be more room between the two lines of food and beverages.Genuine Expedia guest review
"Room had moisture problem"
The first room we were given had carpet that was noticeably damp and the room smelled like a wet dog. The staff was very friendly and responsive and very quickly got us a new room. That room wasn't as damp but it had no ventilation to the outside, causing the shower steam to linger, which caused the entire room to be damp and musty. The pancake machine […] was broken and the waffle maker was absent. I will not be staying there again. Read moreGenuine Hotels.com guest review
"Very good hotel"
One of the best continental breakfasts I have had...large selection and variety. Rooms kept very clean. Beds somewhat firm for my taste. Overall good hotel. Would stay here again.Genuine Expedia guest review
"Great staff, reasonable rates"
The free breakfast is awful but a little place right down the street called "Cagneys" is a GREAT and inexpensive breakfast choice.Genuine Expedia guest review
"Convenient Location, Nice Hotel"
This hotel is conveniently located near many Winston- Salem destinations. The room was clean, the staff was friendly and helpful. The breakfast buffet was average with a few hot items offered. Our children enjoyed the outdoor pool. We would stay here again.Genuine Hotels.com guest review
I love staying with you when I am in Winston Salem. Our room is always spotless. When we walk in we both say "what a joy to stay where it is so clean, the sofa is comfortable and the bed is like home". I have never seen any bathroom as clean as yours are; everytime we come. It is a good feeling that even though we are coming for a doctors appointment, […] we know our visit with Holiday Inn Express makes it an enjoyable stay. Thanks for all your efforts that why we never stay anywhere else. Thanks Read moreGenuine Hotels.com guest review
"close to wake forest"
great location and convenient to Wake Forest. Just walked over to shopping center for dinner and was able to get a haircut the next morning.Will definitely stayGenuine Hotels.com guest review
"Great location, not so great room"
We found the location of this hotel to be very good--easy to get to local sights, and convenient to major roads and highways. Generally, this is an older hotel building that has been renovated, but it is not well-maintained beyond the lobby. The cleanliness of the room left much to be desired. Both the sleeping area and bathroom needed a thorough cleaning. […] I wiped off very visible dirt in several areas on the bathroom door--mainly by the lever handle on the door (an area that should be thoroughly cleaned daily). The carpet looked fairly new, but was very dirty and matted from wear. The blanket on the bed looked like it had not been properly laundered--there were sticky spots all over it (looked like candy or something gummy). Not a good impression when you are tired and not sure the linens on the bed are clean. Breakfast was good and fresh, and well stocked. Front desk staff were friendly and polite--nothing outstanding, but acceptable. Read moreGenuine Hotels.com guest review
Great hotel for overnight stay clean and comfortableGenuine Hotels.com guest review
"smell was unbearable"
carpet was damp, wallpaper was falling off the wall, the room smelled like mold and the area around the hotel is nowhere for families to be.Genuine Hotels.com guest review
"Art centers within 3 miles - great convenience"
Enjoyed the stay. Breakfast was very fresh and tasty. Hotel staff very friendly.Genuine Hotels.com guest review
"Holiday Inn Express Winston Salem Downtown West"
The hotel was very clean... and the people that work there were polite and courtesy. I would definitely come back again.:-)Genuine Hotels.com guest review
"Good property while visiting Winston-Salem"
Clean, modern, efficient place. Very low price. Will definitely consider returning.Genuine Expedia guest review
"Close to major highways"
Good service and price. Worked well for High Point Market week. Room was clean and continental breakfast was good.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Too Bright at Night"
A light from the parking lot shone into the room all night. There was no way to darken the room.Genuine Expedia guest review
"Wake Forest University Visitor"
Stayed here with my 17-year old daughter the night before her visit at Wake. Great hotel. Clean and new(er). Staff was friendly. Room had a microwave and fridge. Breakfast wasn't extensive, but it did the job and the price was right:-) Wouldn't look anywhere else in Winston-Salem!Genuine Expedia guest review
Convenient, reasonably priced, and the hot breakfast was excellent. With one or two exceptions, the staff was a little too nonchalant. The exceptions were great.Genuine Expedia guest review
"winston-salem holiday inn express"
wonderful location, excellent staff, comfortable bed, damp ceiling over AC. would stay again but ask for a room that needs no repairs next timeGenuine Hotels.com guest review
They allowed me to check in at 1:00, which is something that I really needed. thanksGenuine Hotels.com guest review
This hotel is in a wonderful location -- close to a restaurants, a grocery store, a CVS, and only five minutes to both Wake Forest and Old Salem. Miller St. is a great drive, too, with some of the "Old Money" mansions only blocks away. The hotel has no restaurant of its own, though, and could use a bit of a cosmetic update of the rooms (linens and carpet). […] These things were only slightly noticeable, except for the limited hot items on the breakfast buffet. All in all, I was pleasantly surprised by the quality of our stay. Read moreGenuine Expedia guest review
My first stay in a Holiday Inn Express in a long time. Room was great, staff were friendly and I was impressed by all the included services (email, breakfast)Genuine Hotels.com guest review
"Helpful and Friendly Staff"
My husband has back trouble, and we always travel with a board to use under the mattress. The staff at this hotel was outstanding in helping us with our situation, and very attentive to our special needs. The mattresses are spring but fairly firm, and my husband was comfortable for 2 days which is unusual. Also the convienience of restaurants, pharmacy, […] and other shopping ajacent to the hotel was very nice. For the price, a very nice and restful stay. Thanks. Read moreGenuine Expedia guest review
The Holiday Inn Express Winston Salem was newly decorated, very clean and priced great. The staff was friendly and attentive. 5 minutes from LJVM Colisem. I would definitely stay there again.Genuine Hotels.com guest review
"Perfect Hotel for Business or Pleasure"
From the moment you enter the hotel until your departure you are made to feel at home in this hotel. The rooms are very clean and well appointed. The breakfast buffet is an added bonus.Genuine Hotels.com guest review
"close to the hospital"
the desk people were very nice and helpful to us during our stay and visit to the hospitalGenuine Hotels.com guest review
Nice rooms.Genuine Expedia guest review
Good hotel and great breakfast!Genuine Hotels.com guest review
Good Hotel for the price and location.Genuine Hotels.com guest review
"We'll go back for all our WS visits"
Great, modern hotel with a super-convenient location to the hospital and wake forest.Genuine Expedia guest review
"A perfect stay"
Holiday Inn does it again. This was a last minute booking for me, during a very busy convention. I love Holiday Inn and should be ashamed of myself for thinking I was settling for something, just because I booked it so late. It was outstanding. Very professional and friendly staff all throughout the hotel. Clean, clean, clean. The bed was too firm, […] but that is just a personal preference. I could not give it a higher rating, if I tried. Thank you, Holiday Inn. Read moreGenuine Hotels.com guest review
"Great hotel for the price"
Very easy no hassle and perfect for the priceGenuine Hotels.com guest review
"Worst Hotel Ever"
it was disgusting and not clean. Furthermore they gave my room away and i had to sleep a room with i king bed even though i booked queen beds. i waited an and half to get a room with a toilet that doesn't work.Genuine Hotels.com guest review
Response by Holiday Inn Express Winston Salem Downtown West I apologize for the issues that occurred during your stay, A verified traveller. I have informed our staff and maintenance team of your feedback. We are currently working on the problems at hand. I do hope that you will choose to stay with us again in the future. Please let us know if there is anything that we can assist you with to ensure that your next stay is a great one.
"one night stay"
relatively new hotel, staff friendly and breakfast good, central location nothing to complain aboutGenuine Expedia guest review
"Um hotel muito bom"
Quarto é amplo e limpo com camas confortáveis. Ótimo localização que fica perto do Wake Forest University Baptist Hospital. e perto de tudo. Bem na frente do quarto passa I-40, mas não ouvi nenhum barulho dos carros. Café da manhã está simples e bom. Atendimento na recepção está ótimo e muito simpático. Única coisa que não gostamos foi camareira esqueceu […] limpar nosso quarto. Mas isso foi um acidente. Gostamos muito de ficar esse hotel. Read moreGenuine Hotels.com guest review
適合住宿的家庭飯店, 整體上算是方便, 可以免費停車, 可以免費上網, 又含早餐, 收費合理, 所以我會介紹朋友住宿.Genuine Expedia guest review
"I was satisfied"
Clear room and good breakfast! WiFi was always available. I was satisfied.Genuine Expedia guest review
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