All hotels in Southfield, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here26000 American Dr, Southfield, MI, 48034, United States of America, ‏‎855-239-9477
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4.3 / 5Excellent

Score breakdown (from 130 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.4
5.0 / 5Outstanding
"clean and very friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went to Southfield to visit with family and were so pleased with our stay. Our room was very clean and well kept. The staff was friendly and hospitable. I plan to stay here again when visiting my family.
Genuine Hotels.com guest review
6 night family trip Jul 15, 2013
Kaye
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Need to change sheets! ! Stay there 3 nights could have change once. Bathroom wasn't clean good no bath mat was replace
Genuine Hotels.com guest review
3 night trip Jul 11, 2013
A Traveler
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel, clean rooms, functioning inside pool. The stuff was very helpfull. I only wish they had more eating options close by. I would recommend this hotel and I would stay there again in the future.
Genuine Expedia guest review
Other trip Jul 11, 2013
andri
US
5.0 / 5Outstanding
"Good/Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice rooms and very comfortable really liked it will for sure stay here again!!!!!
Genuine Hotels.com guest review
Romance trip May 28, 2013
Tony
US
4.0 / 5Excellent
"No Free Breakfast."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
What a great place, but I was mistaken about the free breakfast I thought I saw on the website. The free breakfast was only for Hilton Honors members with a certain level of "points", and this was not well marked anywhere. I had a group of students with me for a robotics competition and they had all eaten breakfast at what looked like an open buffet, then the waitress came around with a bill? They were very understanding and waived the charges for us, but we ate at the nearby Big Boys the next day for about half the price.
Genuine Hotels.com guest review
2 night business trip May 17, 2013
Dave
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was clean and comfortable and the staff were great. They made sure you had everything you needed during your stay. If I travel to Detroit again there is no doubt to where I will rest my eyes.
Genuine Expedia guest review
Other trip May 10, 2013
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed staying @ the Hilton. I booked throught Hotels.com, they forgot to mention you had to use your credit card only for incidentals. I didn't want to do it, since it takes 4 or 5 business days to get reimbursed. The hotel accommodated me, and let me use cash instead. I appreciated the exception.
Genuine Hotels.com guest review
1 night trip May 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to customer location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. I will be working for my customer quite a bit over the next 3 months and will be staying with you each time.
Genuine Hotels.com guest review
1 night business trip May 1, 2013
Russ
US
5.0 / 5Outstanding
"No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for one night. No complaints. Would recommend.
Genuine Hotels.com guest review
1 night family trip Apr 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at the Hilton over New Year's Eve was great, the service at check in was fast and everyone I helpful, the rooms are really nice and comfy.. I had no problem and I definitely will stay there again.
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Great quiet hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The warmth of the atmosphere and frienliness of the staff, plus the beautiful decor and cleanliness of the room makes this a great hotel stay. The food is great and so are the amenities. Microwave and Fridge in every room is a great plus!!!
Genuine Hotels.com guest review
1 night trip Dec 28, 2012
Allecia
US
4.0 / 5Excellent
"Good Stay at the Hilton"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We would have rated this hotel as a 5; however, on our last night, the next door occupants engaged in a shouting match at 3:00 AM and before that, the fire alarm went off at 1:00AM. Other than that, we were quite satisfied. I suggest you offer a continental breakfast free of charge like the Marriott and other hotels. Very clean, great staff, but these two suggestions will encourage us to stay again in mid Feb.2013.
Genuine Expedia guest review
Other trip Dec 29, 2012
Marj
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I stood at the frontdesk for a while when there was no other guest, David, the clerk, was didn't even notice me?, no greeting, looked annoyed. Very unprofessional. Unattentive. Would not expect from a Hilton..
Genuine Hotels.com guest review
1 night business trip Nov 23, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel/Nice Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean hotel at a very nice price.
Genuine Hotels.com guest review
3 night trip Nov 20, 2012
A Traveler
US
5.0 / 5Outstanding
"very good stay for a decent price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
wonderful stay, cosy and warm. even a very good hotel for a few nights of stay
Genuine Hotels.com guest review
1 night trip Oct 20, 2012
gunay
US
2.0 / 5Fair
"No way, should you stay!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Nice looking room at a glance, but when we pulled back the covers on the bed, one of the bed had dark stains and debris smeared on the sheet. We called to get clean sheets but was given dirty sheets instead. I would not stay there again.
Genuine Expedia guest review
Other trip Oct 29, 2012
Catherine
US
3.0 / 5Good
"weekend trip to the D"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
overall a nice hotel. will definitely stay there again.
Genuine Hotels.com guest review
1 night trip Oct 26, 2012
chris
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel as a whole was great, but they had no control over their guest. There was children throwing water baloons and toiletries at the other guest. That made my stay a bad experience.
Genuine Hotels.com guest review
1 night trip Oct 20, 2012
JaQuan
US
4.0 / 5Excellent
"Great hotel for the money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Will stay there again when I'm in Detroit
Genuine Hotels.com guest review
1 night business trip Oct 10, 2012
Liz
US
4.0 / 5Excellent
"Wedding Party Member"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff was pleasant and the rooms were clean and modern. The overall experience was a good one.
Genuine Expedia guest review
Other trip Sep 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed just for one night, but it was a very positive stay. Huge room--convenient location. Would stay again.
Genuine Hotels.com guest review
Business trip Sep 26, 2012
sarah
US
1.0 / 5Poor
"Worst customer service!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was fine for the price I paid, but the customer service was horrible! The front desk did not acknowledge us when we first arrived at the hotel until a couple of minutes of us standing there at the counter, they said "continental breakfast" was serving until 11 am but didn't mention they were being charged, and they didn't mention they will be charging me a $$$ security deposit when they took my credit card at check in. I never heard of a hotel that charges your account when they swiped your card for what their reason was "incase there are damages or items missing" after my stay. Also, when we were ready to check out the next day, there was a long line to check out, because they front desk guy kept saying" you guys have to wait to be checked out because I am in training and I don't know how to work the computer." Worst customer service ever. Unfriendly and incompetant and deceiving. I will NEVER stay at a Hilton ever again.
Genuine Hotels.com guest review
Other trip Sep 25, 2012
kenzee
US
5.0 / 5Outstanding
"family reunion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was very pleasant. The room was comfortable and very clean. The
Genuine Hotels.com guest review
Family trip Sep 13, 2012
A Traveler
US
5.0 / 5Outstanding
"Family get together"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast was good, rooms were larger enough and bed was very comfortable.
Genuine Hotels.com guest review
Family trip Sep 5, 2012
Cindy
US
5.0 / 5Outstanding
"not one complaint! great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Couldn't ask for more for the price! The staff was amazing, the room was in great condition. Plenty of clean towels, the air worked great, nice fridge and microwave, as well as a coffee maker. Would definitely stay again.
Genuine Hotels.com guest review
Other trip Sep 4, 2012
A Traveler
US
4.0 / 5Excellent
"Stay here!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was great. Anybody who gives this a 2.8 is an uptight loser. Honestly, the bar was fun and breakfast was great. The pool was clean and the workout room had plenty of room for us.
Genuine Expedia guest review
Other trip Aug 23, 2012
A Traveler
US
5.0 / 5Outstanding
"High quality hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel worked great for us, easy access for downtown activities. Located in a business district it was cheaper on the weekend.
Genuine Hotels.com guest review
Trip with friends Aug 21, 2012
Steve
US
2.0 / 5Fair
"outdated"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
outdated, cheap, dirty...........................................................................................................................................
Genuine Expedia guest review
Other trip Aug 15, 2012
A Traveler
US
3.0 / 5Good
"Just ok"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Wireless internet did not work well, very poor signal, hallways had an odor that was not pleasant
Genuine Expedia guest review
Other trip Aug 11, 2012
A Traveler
US
5.0 / 5Outstanding
"Nightlife"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I think my stay was wonderful, but the only thing is that breakfast should be included in my stay. Other than that great hotel:-)))))
Genuine Hotels.com guest review
Other trip Aug 1, 2012
Katina
US
3.0 / 5Good
"Bathroom"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
When I took a shower I was standing in 6 inches of water.
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
US
5.0 / 5Outstanding
"We enjoyed our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The only thing that would have been better was if they had more comfortable beds and rooms that were less compact. The beds were full size instead of queen or king size, and the matresses were not as comfortable as we would have liked. If the room had been a little bigger to accomodate bigger more comfortable beds, the rooms would have been great.
Genuine Hotels.com guest review
Other trip Jul 17, 2012
V. Greer
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
right off 696 convenient to my activities. good location for amentites starbucks, shopping across M10.
Genuine Hotels.com guest review
Other trip Jun 25, 2012
cookietraveler
US
5.0 / 5Outstanding
"Overall Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I usually don't stay at this hotel when I am in town. It happened to be on sale when I was booking so I thought I would give it a shot. We were pleasantly surprised. We used the pool which was very nice and clean, however, the hot tub was broken. I was a bit disappointed in that. The gym area looked really nice. The girl at the front desk was very kind. She even called to check on us once we checked in. They also let us check in early, which was nice since we were traveling with 2 little ones.
Genuine Hotels.com guest review
Other trip Jun 5, 2012
Cherry
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
good
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
keith
CA
5.0 / 5Outstanding
"Highly Recommend!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel outside was very clean and attractive and the Lobby was very hip and loved the décor. The front desk staff was so helpful and polite.
Genuine Expedia guest review
Other trip Feb 18, 2014
Brit
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was nice and clean, staff was nice and very helpful.
Genuine Hotels.com guest review
4 night trip Dec 26, 2013
A Traveler
CA
5.0 / 5Outstanding
"great customer service and cleanliness"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great customer service,excellent and quiet location. will definitely go back to stay when visiting southfield.
Genuine Expedia guest review
Other trip Nov 27, 2012
A Traveler
CA
4.0 / 5Excellent
"Hilton Garden Inn MI."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I believe this hotel represents great value for the business traveller.
Genuine Expedia guest review
Other trip Nov 10, 2012
Dennis
CA
3.0 / 5Good
"Really bad wi fi"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Great hotel but if you need a good wireless connection don't bother staying here. It drops out forcing you to reconnect every 30mins.
Genuine Expedia guest review
Other trip Oct 29, 2012
Frustrated
AU
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was a very solid hotel for the price staff was friendly and the hotel was clean, not much around it but turned out to be a perfect location because of its easy access to the highway, we were 10 min from shopping in novi, and 10 min from great restaurants in ferndale, and about 15 min to dt Detroit
Genuine Hotels.com guest review
1 night trip Oct 7, 2012
Phil
CA
5.0 / 5Outstanding
"Served our needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great place to stay for two days. The only issue was that housekeeping did not show up till 5:30 pm. day one. We were back in the room by that time getting ready to go to a wedding.
Genuine Hotels.com guest review
Other trip Aug 20, 2012
R Kemeny
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"EEN woord TOP"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Super hotel met super service! Mensen doen echt alles voor je! super!!
Genuine Expedia guest review
Other trip Jan 29, 2013
Tanya
NL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
GarikaL
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Bryan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night family trip Nov 13, 2014
david
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Aug 15, 2014
A Traveler
US
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