"LOCATION, LOCATION, LOCATION!"
The Mansfield Hotel joins its sister 4th street boutique hotels for their excellent location and comfortable accommodations. My room, which was called a deluxe, was very comfortable, not too noisy, but with an extremely small bathroom. There is a nice coffee/reading lounge in the lobby, and a bar/restaurant. Good place and excellent midtown locatio […] n. Read moreGenuine Hotels.com guest review
"Stayed in roadside motels which were nicer."
Stayed hear overnight after seeing a show at the Garden. Was rated as a 4 star hotel when I booked it, expected more. The staff was friendly enough, and the lobby was immaculate. Unfortunately, the room we had was not well maintained. There were a couple of broken slats in the blinds, the cover to the radiator, which doubled as a window seat, was dislodged, […] and the mattress sagged from foot to top. Even the cushion to the window seat had small tears. The room was tiny, so much so, that the bathroom required double hanging doors to allow them to clear the foot of the bed. I booked this room so me and my wife could stay in the city after a show at the garden. I was embarrassed once I saw it. I could see the disappointment in her face. Read moreGenuine Expedia guest review
"good mid-town location"
We would stay again. Well-priced for the location, and staff eager to please!Genuine Hotels.com guest review
very comfortable and classyGenuine Expedia guest review
"Great location and staff. Well appointed rooms"
We lived staying at this hotel. More boutique hotel and very friendly and helpful staff. The only negative comment would be the lighting in our room. We had a junior suite and the lighting was always very dim. Difficult to get ready both morning and evening when you cannot see everything!Genuine Expedia guest review
This hotel is an older hotel and it was great! The hotel staff was very accommodating and the location was great, we would stay here again.Genuine Hotels.com guest review
Pretty good service and location for NYC. Its a bit pricey but understandable with the location. I would rate their pet friendly policy as the best things of our stay there.Genuine Hotels.com guest review
"Close to Times Square"
Good location, good price, no free wireless despite the advertisement, they blamed Expedia for being misleading, it was also covered with scaffolding and cloth so view was no existent. But for convenient place to sleep it was fine.Genuine Expedia guest review
"Nice hotel, good location"
The hotel was nice and location was nice too. Staff were kind and smiling.Genuine Expedia guest review
"Awesome staff, very clean, room incredibly small"
The hotel staff was amazing and everything was very clean. The standard room we rented had a window with no light, and the whole room was very dark. Definetly couldn't have stayed more than one night in the placeGenuine Expedia guest review
"Great hotel near Grand Central"
The room was clean and full of necessary amenities. It's a little noisy at night - I'd request a higher floor if I were to stay again.Genuine Hotels.com guest review
"Great location/great staff"
Hotel is in a great location - convenient access to Grand Central and Times Square. Staff is most helpful! Rooms are comfortable - no dresser so need to hang things in a relatively small space. But, this is NYC so rooms and storage generally smaller!Genuine Expedia guest review
"Needs to upgrade and new windows! Very noisy!"
I hated the first night. The room was on the front of the building and very noisy at 1 - 4 am. I had specifically asked for a quiet room. The staff wasn't helpful at all. Very disappointed - wont be going back!Genuine Hotels.com guest review
"Perhaps a 3.5 star; but not a 4 star"
As a frequent traveller to NYC, I found The Mansfield Hotel antiquated, and extremely small, the elevator barely supported myself and my luggage, and I struggled to wiggle my way through the small corridors. I would have to say this is not a 4 star as listed, but perhaps more in the 3.25-3.5 star rating in my opinion. It wasn't all bad though the hotel […] front desk staff is amazing, and in room dining was exquisite, I think with some upgrades this hotel could be a solid 4 star, as it's perfectly located, surrounded by great eateries and a stone's throw away from Time Square. Read moreGenuine Hotels.com guest review
Location, location location as always, uppermost for a NYC visit. The Mansfield is an easy walk from Grand Central, close to the Broadway theaters and has a five-star staff. The rest of the experience is a mixture of all the problems associated with old buildings, small rooms, noisy air conditioning, dim, dull lighting (made up for by good reading lights […] over the bed) a bar that's cramped and noisy, a tiny club room with chairs that could only be loved by those over 6 feet tall with good knees. The complimentary espresso machine is a nice touch. My advice, save money by staying at the Mansfield rather than the Algonquin down the street. Walk down to the Algonquin's lounge for a civilized drink. Read moreGenuine Expedia guest review
The hotel is in a good location, close to time square, fifth av and near grand central station. Dunkin donut is walking distances. The only thing we didn't like was the coffee, room was small , the air conditioner didn't work well and no vent in the bath room. We would stay there again but upgrade to larger room One other thing I think parking was less […] two days total was $106.00 total, valet parking less if you park your self. Read moreGenuine Expedia guest review
"Quiet getaway in the City"
My daughter and I needed a last minute room in NYC. We chose the Mansfield based on price, location and reviews. We loved many things - the character, the library with coffee, the bar, the room and staff. We stored our luggage at the beginning and end of our stay and received help getting a car to the airport = all with ease and friendliness. The room […] was small but lovely. Our only issue was the air conditioner was rather close to the bed which meant cold air blowing on us. I'm not sure if that is true of all the rooms but something to consider. We would definitely stay there again - given prices in NYC we felt like we got a bargain. Read moreGenuine Expedia guest review
"Bathrooms are small"
Upon arrival we were told that it should take about 10 minutes for the room to be ready it took an hour and a half.Genuine Hotels.com guest review
I was very disappointed to find out that Wifi is not complimentary. Hotel.com listed complimentary wifi under room details but the front desk rejected it. Staff wasn't very friendly. Overall the room was clean and comfortable.Genuine Hotels.com guest review
I had read a number of reviews of the Mansfield prior to booking. Most reviews mentioned superior customer service. Unfortunately, I did not experience such service. When we arrived, we were informed that the room which we booked was not available because of air conditioning issues and they were ugrading us to a much larger room for one night (our stay […] was scheduled for 4 nights). After the first night upgrade, we would need to pack up our bags, bring them back to the front desk in the morning and we could pick them up later the next day to move into the room we actually booked. There was no apology about this inconveniece. We basically had to 'check out' of the hotel the next day and wait to check back in. Had we planned on spending any time in the hotel during the day, this would have been a huge problem. The upgraded room was an absolute joke, small, no tub, just a small stall shower. The major difference was that it had 2 full sized beds instead of one. When we got into the second room, the air conditioning was so loud and would cut on and off all night. Read moreGenuine Hotels.com guest review
Very small room no dresser - window A/C unit on-off all night nightstand on one side of bed only Bed was comfortable - pillows were not Staff were very pleasant and helpful Price was good, but I expected a little moreGenuine Hotels.com guest review
"Convenient, clean, good service"
It was good. No complaints.Genuine Hotels.com guest review
"We have a winner...and it's name is The Mansfield"
Nice location close to the attractions, but just far enough from Times Square to remove the nuisance of the crowds. Was greeted at an early check-in with an offer to hold our bags until our Jr. Suite was available. Returned later than expected that evening and was upgraded to a larger suite at no extra charge. The Yeats Apt. was a wonderful room & just […] fun to be in since my fiance is an artist. Staff was friendly, accommodating, responsive and took care of our needs. The concierge even walked our bags 3 blocks to hail a Town Car after being blocked in by a mid-day parade. Now that is service. The rooms are expensive, but it is NYC and everything is expensive. Overall, just a great hotel, in a great area, with a great staff. We will be back on our next visit to NYC. Highly recommended. Read moreGenuine Hotels.com guest review
"New York City Vacation"
Very nice accommodations right off 5th Avenue and easy walking distance to the Rockefeller Center and Times Square. Highly recommend the junior suites for a most pleasant stay in NYC. The Mansfield is quiet, staff is superb, and the facilities very clean. The library and M Bar were most enjoyable as well. We will definitely stay there again.Genuine Expedia guest review
"Right in the middle of everything."
The Mansfield is a perfect location for seeing all of the NYC sights and experiencing the city life style. The room was very comfortable for the two of us. The staff was also more than helpful with anything. Definitely got a bang for our buck with this and will be staying here when we return and will recommend it to anyone that is looking for a good […] stay in New York. Read moreGenuine Expedia guest review
"Nice hotel close to Time Square NYC:"
Nice little place to come home to after a day in the city. Staff were generally helpful. When we were there, our phone did not work and the printer in the lobby area did not work either.Genuine Expedia guest review
The room was on the smaller side, but comfortable, clean, and overall a good value. The hotel is in a great location (right by Times Square, Bryant Park, and Grand Central). I'd also recommend checking out a great lounge right across the street, the lobby lounge at the Algonquin Hotel.Genuine Hotels.com guest review
"Great location - so so comfort"
This hotel is very convenient to the theater district. The room was fine but the lighting was abysmal and it was annoying to listen to the a.c. all the time.Genuine Expedia guest review
"Good enough for a week of work."
I thought the staff was just amazing and friendly and helpful. The rooms are adequate, but mine was very small and the window A/C unit was rough.Genuine Hotels.com guest review
"Lots of little things"
DThe hotel is marvelously located in the theater district. However, there were many irritations. First, we were offered help in ordering tickets for the Statue of Liberty. The staff did not go through the Park Service but used a private web page that ended up costing us $14. To compound matters, staff told us which subway to take, but were in error. […] Fortunately, we asked a wonderful policeman who redirected us with the statement, "I'm a New York cop; you can trust me." Secondly, the building behind the hotel has a noisy air conditioning system that impacted our sleep. Staff informed us the next day that we could have changed rooms, but at 11PM who needs that? Thirdly, the air conditioner in the room at times would clank. Fourth, the valet service is an expensive and inefficient trap. It is expensive and took close to 40 minutes to have our vehicle returned to us. Read moreGenuine Expedia guest review
very close if you're going to see broadway place or to any museum it's a beautiful walk!Genuine Expedia guest review
The hotel was great! Everyone was extremely pleasant. We have an 8 month old and the room was baby friendly. The location is perfect! A few mins away from Times Square. We will definitely stay at The Mansfield for our next visit :)Genuine Hotels.com guest review
"Great centralized hotel"
The good: Good value. Great location. Quiet, little street noise. Clean room. Friendly staff. The So so: low light in the room. Slow toilet. Air condition noisy and has to be always on. Ice not available on your floor. Conclusion: Good value. Great staff. Great location for tourism.Genuine Hotels.com guest review
"No, wait, really?"
First of all, a hotel in midtown Manhattan for about $150/night? if it hadn't already gotten good reviews, I wouldn't have considered it for a minute. It exceeded my expectations. The staff are very friendly and are genuinely concerned that guests enjoy their stay. I don't know what management is doing to make them so customer service friendly, but […] right on! The room, while small, as mentioned in the reviews, was remodeled and recently and done in very good taste. It's a handsome room, maybe slightly less appealing to some women (and men) for that, but what it is was done with a good dose of inspiration. Absolutely clean and awesomely comfortably bed.The semi-affiliated and adjoining restaurant, MBar, was the only less than stellar part of my stay. Would I stay there again? I can't imagine why I'd stay anywhere else. Oh, and there's a library--yes, that's right--a library off the lobby. How cool is that? Read moreGenuine Hotels.com guest review
"Great spot in midtown."
Good boutique hotel.Genuine Hotels.com guest review
Upon our arrival we were warmly greeted by the hotel staff. We needed special accommodations and the front desk staff were very supportive and helpful.Genuine Expedia guest review
"Small but Clean"
A girlfriend of mine came to town, to celebrate my 30th Birthday. So I wound up booking a hotel for us to stay in the city, The Mansfield. It looks like a boutique hotel (in my opinion). It was nice and clean. But our room was tiny as hell. The duvet on the bed was nice, but I could see the comforter within it, which wasn't attractive. But overall for […] a nights stay in Midtown, it got the job done. We really probably spent 5 hours total in the room, sleep check-in and all. The hotel feels like an apartment building. There aren't any bells and whistles. Most of the space in the room is taken up by the bed. It's a really compact intimate room. For my friend and I, a little too small to maneuver around each other, even when getting dressed. the bathroom is clean, but also very small. So if your looking for a place to just dump your stuff, and sleep, but spend minimal time in, this is the place for you. Read moreGenuine Expedia guest review
"Nice boutique Hotel"
My stay was very nice, the staff were pleasant and accomdating and my room was very comfortable. I would stay at this hotel again.Genuine Hotels.com guest review
"Clean, updated Boutique hotel in great location"
Older hotel that's been updated and well maintained. Small rooms, but comfortable. Perfect location if you want to walk to Broadway, Rockefeller Center, good shopping.Genuine Hotels.com guest review
The Mansfield is nicely situated in mid-town. The room was small (what hotel room in NYC isn't) but well designed. The staff was friendly and very helpful.Genuine Hotels.com guest review
"4 th of july weekend, great location , great servi"
4 th of july weekend, great location , great service Perfect place cloae to ecerything Confortable rooms, clean Loved capuccino downstairsGenuine Expedia guest review
"Location, Location, Location"
Located between Times Square and Grand Central Station, it' s easy to get around. Room did have a very dark decor, and not much additional space: not a single shelf for storage. The sofa bed was more sofa than bed. Internet worked fine. And as a surprice for a hotel: the restaurant served some decent food! Worth a stay.Genuine Hotels.com guest review
"In the Middle of Everything"
It was fabulous. It had its Pros and Cons. The Pros are the location of the hotel, free expresso/latte/cappuccino and even offer decaf. The gym was a huge plus for me, free apples and cookies. The biggest CON is the WIRELESS in my room was horrible. I never had a signal & I wasn't even able to use my Wi-Fi. Since they don't offer free WIFI I had to […] pay $15/night. Rooms are very small and I don't think they swept my room. But other than that I really liked it. You get free wifi in the lobby. Read moreGenuine Hotels.com guest review
"Charming hotel with great service and location"
staff were over the top friendly and helpful. The older building is well maintained with a romantic charm to it. Concierge services were great. It was our first time traveling to NYC and the Mansfield staff did everything they could to make our trip enjoyable.Genuine Expedia guest review
"Nice hotel, wonderful location, bad Wi-Fi policy"
I've stayed here a few times, but they've changed to a $14.95 per day WiFi. It used to be free. In today's competitive business climate, charging for Wi-Fi is unacceptable. Business travelers don't expect to pay for Wi-Fi, just like we don't expect to pay to use the gym, or the sheets or the hot water.Genuine Expedia guest review
Our stay was pleasantly memorable. Due in part to to our hotel location and great staff. We would definitely stay here again and recomend it to our friends.Genuine Expedia guest review
"The Disappointment of the Mansfield Hotel"
The staff were excellent; however, the hotel rooms do not match the picture on the website. The rooms are very small, perhaps 7x6. The bathroom is very narrow and tight. The hotels look like an old apartment building. Overall the hotel looks like an old renovated apartment building and they just threw some bathrooms and showers in the room to cal it […] a hotel, and the elevator is crappy and dirty and has zero A/C. Also, there are a lot of hidden fees as well. Read moreGenuine Expedia guest review
The hotel is in good location and clean. Our room is small and bathroom is so tight. Overall is nice and clean.Genuine Expedia guest review
The hotel has a great location. The staff was friendly and helpful. Common areas and features of the hotel were better than expected. Our room was incrediably small even by New York City standards, and the lighting in the room was very marginal.Genuine Expedia guest review
"Great location,great staff..."
We loved everything about this hotel. Close to everything,in between 5th Avenue and Time Square! Many great restaurants right across the street. Every single staff member was awesome. Everyone was extremely friendly and always helpful. We were on business trip and were using Internet a lot- this hotel had one of the fastest internet we ever had in hotels! We […] would strongly recommend this hotel Read moreGenuine Expedia guest review
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