Every where smelled like someone was smoking. Nothing in the area at allGenuine Hotels.com guest review
"A little old, but getting a needed facelift"
Picked this hotel so we could share a suite with my daughter and her husband for 2 nights. Found the room most suitable. Clean, comfy beds, 3 tvs, nice living room area and a decent breakfast. This place more than satisfied our needs and was close to where we were going. Affordable as well. The hotel seemed a bit "tired" or old and it was being worked […] on while we were there but we would stay here again. Read moreGenuine Hotels.com guest review
I booked 10 rooms at this hotel. Not really a hotel, more of an old fashioned Motor Motel. My room was smelly, like mold an old cigarette smoke. Carpet was gross. You could see the old build up of dirt and dust around the edges and corners. Carpet was bumpy and felt like it had no padding. Bedding was good and front desk service was fine.Genuine Hotels.com guest review
Rooms were ready for all 10 of us. Check in was ok. My room had dirty and very old carpeting, moldy smell. Very much like a cheap motel. Rooms not worth more than $80 per night.Genuine Hotels.com guest review
"Cute, clean and comfortable"
Clean, cute layout, great service. Will definitely stay here again.Genuine Hotels.com guest review
"This is always my go-to New Haven hotel"
Consistent, comfortable, and convenient.Genuine Hotels.com guest review
Clean and spacious!Genuine Hotels.com guest review
"It met my needs and I'd book again"
Good place. I'd stay again. Not luxury or anything, but a nice townhouse type room more than a typical hotel room. I liked the fact there was a full kitchen and living room area. Neighborhood was more of a business park. Not much to walk to but nice if you don't want to be in busy area. It's also right off of 95 which is great too. Staff were really […] nice. Like I said, I'd stay there again. Read moreGenuine Hotels.com guest review
"We'd stay here again"
This fit the bill for a one night stay with my boyfriend. All I ask for is some space and cleanliness, and we got it here. The kitchenette was useful. Breakfast wasn't anything special, but wasn't bad. We would stay here again.Genuine Hotels.com guest review
"Good hotel in New Have"
Glasses were dirty. Bed was amazing. Room could use some updating. Large space for the price.Genuine Hotels.com guest review
We needed a last-minute room, due to the snow, and we were very glad to have chosen Premiere Hotel & Suites! Everything was better than expected for the price - the room size, the amenities, proximity to where we needed to be. All perfect!Genuine Hotels.com guest review
"nice hotel, convenient in New Haven, clean !"
were there for a visit to area colleges. hadn't heard of the hotel - and was pleasantly surprised. the room- we had the executive suite- was spacious and clean. would definitely go back. And in other seasons, being near the water might be nice - although the highway is between the waterfront and the hotel. Breakfast was better than most included bu […] ffets. Read moreGenuine Hotels.com guest review
"Nice valentine's night"
Comfort room, they have a real fire stove on the wall which is really romantic. Lovely stay.Genuine Hotels.com guest review
"Business Stay only"
Just an overnight stay before catching a flight out of Tweed airport early the next morning. The bed was clean and comfortable. Has a kitchen that would be nice if this had been a long stay. However, an attempt to find a sit down restaurant in that neighborhood was unsuccessful. Also, it appeared that this hotel/suites provides for some type of governmental […] housing in that some "families" were living there(this would not be a place traveling families would stay; it is in the middle of a huge business park. Also, one of the first things I noticed was a sign posted at the front desk regarding "anyone partying" would be asked to leave. That's a red flag. Nice bed though. Read moreGenuine Hotels.com guest review
"This may be my LAST stay."
The hotel is fantastic, however, they have problem of transportation. I stayed twice, and both time their shuttle bus didn't work. And this time, they even refused to reimburse our taxi tickets, which I believe is not the right way to do business. So considering the transportation, although I'm coming to New Haven every year, I won't stay in Premiere […] any more. If you don't care to be stuck in the hotel, this hotel is still good for stay. Read moreGenuine Hotels.com guest review
"would definitely recommend this hotel."
great hotel for the money. apartment-type suite, quiet, very clean, bed very comfortable, linens and amenities very nice. would definitely stay there again when in the area. only minutes from downtown New Haven, so very convenient. staff very friendly and efficient for check-in and check-out.Genuine Hotels.com guest review
"frozen in connecticut"
we were in the neighborhood for business / pleasure and requested late checkout as one went to take care of the business the other was sleeping in an unusual luxury the request was made at time of check-in we were given a 1:00 check out and at 11:15 there was a knock and thank goodness the security lock was locked as the door was opened, there were […] three more knocks in the next half hour and not enjoying the disruption we decided to leave as the business end was taken care of by then.when we arrived at the hotel it was quite cold outside and when we entered the room it was freezing and took some time to really warm up!! also the remote didnt work and the desk said another would be sent right up it didnt come and when something was needed from the car was picked up from front desk. other then that we enjoyed the room and the amenities included in the room as we are on a restrictive diet and could warm up our own food. Read moreGenuine Hotels.com guest review
"Near Long Island sound and downtown New Haven."
it was an OK room, the bed was wonderful. It was a little dirty the shower drain didn't work but the location was ok.Genuine Expedia guest review
Great place and easy to access location. Very nice staff. No extra blankets in room for fold out sofa bed.Genuine Hotels.com guest review
We return every year as part of our Xmas excursion. e hope to continue this tradition for a long time. thanks for the great hospitalityGenuine Hotels.com guest review
"I stay at this hotel a lot"
I have stayed at this hotel about 10 times. The price is good, you get a nice big room with a kitchenette, dining area, and living room area, there is a free breakfast buffet, and on weeknights you get a light, hot dinner included with the price of the room. It is a short drive from downtown New Haven. When I need a quite place to sleep overnight when […] I work in New Haven, this is my go-to-place. It is comfortable and decent for a good price. The immediate location is nothing great- you are basically in a parking lot near Long Wharf, and you have to drive to get to downtown New Haven. But if you just need a place to sleep, it is quiet and comfortable. I've also brought my wife and two kids a few times and we stayed in the "executive suite", which has a separate bedroom, and a second loft bedroom and bath upstairs. This works great for our family and the price is good. I'd rather stay here than at the pricier hotels in downtown New Haven where I would have to pay extra for parking and breakfast. Read moreGenuine Expedia guest review
Comfortable and spacious....would definitely stay again given the opportunity to be in the area.Genuine Expedia guest review
The hotel is good except tht the heater is a bit noisy.Genuine Hotels.com guest review
pretty good because I love to cook so that's a plus!! I didn't like the fact that it was so easy for someone to play on my room phoneGenuine Hotels.com guest review
"Very affordable, clean and spacious."
The front desk is amazing, they are friendly and help you in with anything you need. The rooms have a small kitchen and they are spacious.Genuine Expedia guest review
Room was clean. Small issue with drainage, but nothing serious. Service was friendly and helpful. Cups, plates and cookwear in kitchen was clean. Hotel located in a shotty area, but the grounds are secure.Genuine Hotels.com guest review
This visit kinda sucked. We were in New Haven to visit son and g/f for Thanksgiving. When we checked in we were told that there was going to be water main repairs and so no water the following morning after 9 AM. That includes no toilet! Wish we knew that before we arrived! No chance to find another hotel at that point. Then got to the room which wasn't […] yet cleaned by housekeeping. If you can, pick another hotel. Will never stay here again! Read moreGenuine Hotels.com guest review
"first time to new haven, ct"
First time in New Haven, CT best hotel. I will stay again .Genuine Hotels.com guest review
Nice stay. Breakfast is weak but typical. Desk staff were great. Breakfast staff a bit grouchy.Genuine Expedia guest review
Very comfortable accommodations with easy access from the highway. The staff was pleasant and efficient.Genuine Expedia guest review
"Nothing within walking distance"
The staff was very pleasant at check in. Our room was in need of a makeover but was very clean. On the way to the room there was cigarette butts all over the steps and they were there during our entire stay. Guess they clean inside but don't care about the appearance outside. The bed was very comfortable and had a great assortment of pillows. In our […] room they only gave us two bath size towels, two hand towels and two face clothes. I would have preferred more bath size towels. Breakfast was very nice with a good assortment of both cold and hot food. Did not realize when we booked the hotel that it was not in town and to get anywhere we had to drive. We stopped back at the desk before going out of the day, and asked the desk attendant what there was to do and she said nothing. That was disappointing to hear that there was nothing to do. Read moreGenuine Expedia guest review
We were upgraded for free upon arrival. It was a wonderful room that exceeded my expectations. The price was excellent and the location was ideal.Genuine Hotels.com guest review
"Clean spacious room close to downtown"
Room was great and ver clean. Breakfast was adequate could be betterGenuine Hotels.com guest review
"Comfortable, clean option with good service"
Friendly check-in, nice breakfast offerings, comfortable room. It's outdated, but clean, in good shape, and a good choice if you don't plan on lingering for a long time.Genuine Hotels.com guest review
"Nice Suites in New Haven"
Spacious room, friendly staff, convenient location and free breakfast. I'd stay there again!Genuine Hotels.com guest review
The AC/Heat unit in our room was very loud. This hotel needs an update and the walkways to the unit are not well maintained. The laundry facilities are not well maintained as well. We would not stay here again.Genuine Hotels.com guest review
It was great not what i expexredGenuine Hotels.com guest review
"Very nice for the price!"
Check-in was easy, the staff was very helpful, the room (a suite) was well-appointed and very comfortable with a full kitchen, lots of channels on the tv, a sofa, etc. The bed was very comfortable - I slept like a log. Parking and breakfast (full) was free. Overall, this was a very nice, comfortable place to spend the evening.Genuine Expedia guest review
"Not pleasant experience"
We are frequent travelers. This is worst experience we've ever had. First, the room was not properly cleaned first day. Next day even worse, the room was only cleaned partially. Towels are on the floor, toilet is not flushed. Dirty cups on the table...When called front desk to address issue, only being told that they are short of staffs and will bring […] the clean towels , dish soup when additional personnel is available. Another disappointment is the shuttle bus. We called hotel prior arrival and been told that shuttle bus is available from hotel to Yale university every day. However, when need to use the second day, it was not available. Very disappointed for overall service. Read moreGenuine Hotels.com guest review
"Tired hotel, not conveniently located to city."
Driver of the hotel shuttle was excellent, friendly and prompt. The beds were very comfortable. Cleaning of the room or the hotel grounds was not thorough at all.Genuine Expedia guest review
"Very poor service"
Service is extremely poor in this hotel. First the shutt bus was not available during the second day stay although had been told it is available everyday prior arrival. Returned to room at night and found out the room was only partially cleaned. Toilet was not flushed and cleaned. Towels are on the floor, dirty coffee cups on the table... Called front […] desk and been told that they are short of staffs, will send clean towels and dish soup when the additional people is around. Read moreGenuine Hotels.com guest review
Very convenient to visiting family in New Haven. Room was comfortable. Nice breakfast buffet. Would definitely stay againGenuine Hotels.com guest review
"Another positive stay"
This was our third stay here in the past 2 years. We find the rooms comfortable and the location very convent. The staff is always friendly.Genuine Hotels.com guest review
"Very nice option in New Haven"
Room was essentially a small apartment with kitchen, sitting area with couch TV and fireplace, 2 double beds and a bathroom. Beds were very comfortable. Hotel was quiet and the staff was very friendly and helpful. Some signs of discoloration or possibly mold along the ceiling in the bathroom, but this can be hard to avoid. Otherwise, the bathroom and […] the entire room was very clean. I would definitely stay here again. A couple of miles from downtown New Haven. They offer a complimentary shuttle, but we opted to drive. Read moreGenuine Hotels.com guest review
"Convenient to Train Station"
We were delighted with the convenience of leaving our car parked at the hotel for a few days while we took the train into NYC. The Suite was very roomy; they've thought of everything. I am fussy when it comes to bed comfort, pillows and linens. This passed with flying colors! Best of all was the knowledgeable lady at the front desk when we checked in. […] We asked for a recommendation for a restaurant. She listened to our preferences and turned us on to the perfect place called Oakhaven Table and Bar. And best of all we were able to received shuttle service to and from by the delightful Robert. We were so taken with the hotel, the people, the restaurant that we decided to stay a second night on our way back home from NYC through New Haven. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Space, yes; luxury, no."
The hotel was good for the space it provides and the convenience of the kitchen. Free parking, free wifi and free breakfast make this a good value for the area. However, it is not luxurious in any sense. It is a very basic hotel, and the carpet could be cleaned or changed to a new one.Genuine Hotels.com guest review
"Always a restful nights sleep!"
Located in an office park, the hotel is situated away from the highway, allowing for a very quiet nights sleep! The beds are very comfortable, and the rooms are quite spacious. Breakfast is good, and staff is friendly.Genuine Hotels.com guest review
my stay was great, clean rooms, staff was great, we needed directions to verious locations and the people at the desk printed it for us.Genuine Hotels.com guest review
"good hotel reasonable price"
Overall, this was a real good place. It was clean, the staff were helpful and the free breakfast made the hotel a bargain. Some of the furnishings were dated but things were in good shape. I give the hotel a 4 plus out of 5 stars.Genuine Hotels.com guest review
Great service. We needed to store a bike before we could get into our room and they were more then happy to help us. A/C was a little noisy but we got use to it. Would stay there again. Surrounding neighborhood is just an industrial park but plenty off restaurants a few miles away.Genuine Hotels.com guest review
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