Was comfortable, the only complaint was that there were not enough dining establishments in the area.Genuine Hotels.com guest review
"Good extended stay facility"
Nice place for what we needed. Really off the beaten track, but clean and quiet.Genuine Hotels.com guest review
I enjoyed staying here, in this quiet and secluded hotel. I am from New Haven, so it is a nice contrast from staying in the noisy downtown area. The staff were very helpful. The buffets were okay. The room was nice and neat. Love the free parking. I would stay here again!Genuine Hotels.com guest review
Great place to stay. If the road construction in New Haven would ever get completed it would be like staying in the garden is Eden.Genuine Hotels.com guest review
The rooms are nice but the maintenance leaves a lot to be desired. Sticky floors and insects were bad enough to warrant asking for a room change. Management was kind of blasé about the complaints, although the front desk and security people were very concerned and helpful. Wouldn't have been worth the full price asked... But OK for the discounted p […] rice. Read moreGenuine Hotels.com guest review
Well located for a visit to Yale but little else in the area surrounding the hotel. The room was comfortable and very well-equipped, if a little gloomy. Hot-dogs, salad and cookies were available from 5.30 p.m. and there was a very good choice for breakfast.Genuine Hotels.com guest review
"close to son's college"
The Hotel/rooms need lots of updates, very out dated.Genuine Hotels.com guest review
A two level suite including full kitchen with full breakfast and light dinner included in lobby / lounge dining area for less than the price of a downtown hotel. Hotel has shuttle but car really is needed since this is ~4-5 miles from downtown. Very personable and accommodating staff.Genuine Hotels.com guest review
"Just what I was looking for"
This was my second hotel for a 2-week stay in New Haven. Booked this first, then decided to arrive early and had to go to La Quinta first since Premiere didn't have availability. That hotel was good too, but the Premiere had a full kitchen and much more space in the room. Very, very comfortable. Staff was always very helpful, and breakfast was plentiful […] and had eggs every morning. Didn't use the shuttle, but it would have been very convenient. Will absolutely stay here again next time. Read moreGenuine Hotels.com guest review
"Convenient to the highway"
The front desk people were very helpful.Genuine Hotels.com guest review
"Good to stay"
Good place to stay, not very convenience, isolated.Genuine Hotels.com guest review
The location was central to where we needed to be. The size of the 2bdrm suite was spacious and exactly what we needed. The room was not cleaned thoroughly, I contacted the manager, housekeeping cleaned the room again, and they still did not clean the specified areas I asked about, to my liking. Overall, I would stay here again, hopefully, the cleaning […] staff is retrained or replaced. Read moreGenuine Hotels.com guest review
The executive penthouse is spacious, clean but outdated. It's about 5 min drive from Yale campus. The location is near highway, not close to any shopping or restaurant in a walking distance. It's better that you have a car. The breakfast buffet is so so. We went there around 9am. Not much options left.Genuine Expedia guest review
"Facilities good but staff not"
We had a king and the sofa bed and they would not give Us decent covers for the sofa bed. They were rude about it.Genuine Expedia guest review
"Practical economy style"
Overall it was adequate. We ate the light dinner which was pulled pork and salad which tasted fine. Staff was very friendly and helpful. Used their shuttle service which was prompt. Room was a bit dated in decor and bathroom not maintained well using quality materials and workmanship. There were also hairs in the bathroom when we arrived. Overall it […] was a good value depending upon what your looking for. Each room had its own exterior entrance which made it a bit less secure. Read moreGenuine Expedia guest review
A two-bedroom executive suite is a great way to spend a weekend with friends. We came from Boston and our friends drove up from to New York. We met in the middle to see the Yale art museums. Having a living room, a fireplace, and a kitchen provided a friendly and comfortable setting for catching up on each others lives and relaxing after seeing the […] sights. Affordable, clean, easy parking, free breakfast left us only with one small complaint, the fan on the HVAC could have been a bit quieter. Will be back again... Read moreGenuine Hotels.com guest review
"good breakfast. some bugs in the room. irritating."
good faaccility but some bugs in the room. irritating.Genuine Expedia guest review
"In need of an update and A thorough deep cleaning"
I booked the best room they had for my family of 5. The room sounded great ... 2 beds, 2 baths, 3 TV's, loft... Perfect for my family of 5. Unfortunately up on arrival, the overall condition of the hotel looked in need of an update, outside and inside the lobby, this held true for the room as well. While the space was great, the room, furniture, carpet, […] bathrooms are in desperate need for an update. Worst of all, the room was in desperate need of a cleaning, especially the toilets and bathtubs. My kids refused to shower in the bathroom upstairs and opted to use the one downstairs.... What they didn't know is that I had rinsed the hair and grime I found in the tub downstairs prior to them seeing it Very disappointed in this hotel Read moreGenuine Expedia guest review
"poor location and poor condition"
Lousy location: not within walking distance of anything, and taking your car and parking in New Haven is not a good idea. Hotel itself not in great condition. Sidewalks were under repair and blocked off so that we had to roll our suitcases over pebble landscaping to get to our room. Hard to determine cleanliness of room because the floors/walls are […] marred/cracked, which makes you wonder about germs and junk. Read moreGenuine Hotels.com guest review
very comfortableGenuine Hotels.com guest review
Comfortable but a bit older. Downside was there was a lot of construction in surrounding area when we were there.Genuine Hotels.com guest review
"Nice hotel near harbor."
Hotel is nice. We stayed in Executive Penthouse Suite. It reminded me of a Marriott Residence Inn. Found out it used to be one. Even the bedding was a Marriott bed. Beds were comfortable, room was warm and had working fireplace. Having two bathrooms was the best. Also the free breakfast had a lot of choices consisting of cold and hot menu items. Free […] parking and morning newspaper were available. Mini lobby shop great for evening snack purchases. Not many businesses in the area but they could be reached within five minute drive. Overall would stay again and definitely book through Expedia. Read moreGenuine Expedia guest review
Odd location but very easy to get on and off 95. Ten minutes to UNH and less to Frank Peppe's Pizza. Good breakfast.Genuine Expedia guest review
"I wish I liked it more"
Many stays in the New Haven area for the past several years and considered Premier Suites many times. Reviews were not solid, but decided to give it a try. Booked two stays, an overnight and one the following week for 4 nights. I canceled the multiple night stay and likely won't return. There's a lot that's good about the hotel: price, close distance […] to Yale campus, room clean, nice full kitchen, very comfortable bed. The chalet style layout is interesting and might even be nice in warm weather as there are balconies off each room. However there's also quite a bit working against it: desolate location near very sketchy, industrial neighborhood, insufficient parking, room a bit cramped with furniture (at least the executive suite rooms on the lower floor). I think the single factor that pushed it over to the wrong side for me was the limited parking, which meant that when came in after an evening event the only place I was able to park was in front of the guest building, and had an uncomfortable walk through a poorly lit area to the back of the property where the guest rooms are located. Not the worst choice for a single night but can't recommend overall. It is very close to Yale (1.8 miles, though must drive as it would not be an area to walk) and much less costly than the options in the heart of town. I truly wish I liked it more as it would be a great option, but I will not stay again. Read moreGenuine Hotels.com guest review
I like this hotel because its a suite with two levels and has plenty of space to be comfortable. The beds are extremely comfortable and the rooms are a nice size with separate bed rooms. The free continental breakfast is great. Expedia got me an awesome rate reduction.Genuine Expedia guest review
"One of the best"
Stay at many many times, always first class. Never have any complaints. Great rooms, full kitchens, and great breakfastGenuine Expedia guest review
"Nice little hideaway"
We wanted a one night get-away. This was a nice place. It would have been great to spend more time as it had a whole kitchen to use, and a little deck to enjoy. Industrial type neighborhood. Close to highway, but you needed a car to go anywhere. The description said spa-like tubs - there was no such thing, just regular tubs. Breakfast was very plentiful […] - but the coffee was yucky., we went back and made it in our room. Lots of dust on lamps over bathroom sink and on the wall. Read moreGenuine Hotels.com guest review
very noisyGenuine Hotels.com guest review
"Tatty place, but we slept well"
I was very disappointed when we arrived at this hotel. The outside areas and the room/suite were scruffy, old fashioned and generally unattractive. However, the bed was clean, so we stayed. In the end, we slept well here, because the bed was comfortable and it was quiet at night. We did have to turn the heating off, though, because it made a terrible […] racket when it was on. Read moreGenuine Expedia guest review
"2 night stay"
The hotel is a little bit outside the city centre, but not too far. The staff are friendly and helpful. The hotel shuttle is great for moving around the New Haven area and saved having to take taxis or use the paid parking facilities. The rooms are well appointed, comfortable and large. Good value for money also. I would highly recommend this hotel […] to other visitors to this wonderful city. Read moreGenuine Hotels.com guest review
"Great for the price. Wifi was not consistent."
Enjoyed stay. Furnishings are a little outdated. But it was clean and a great value for the price. Our major dislike was the wifi was pretty bad. Sometimes we could connect and other times we couldn't.Genuine Expedia guest review
"comfortable and convenient"
premiere suites is very convenient to New Haven and comfortable. The free breakfast is a great deal. The rooms were clean overall, though they could use a little updating- old wall paper and paint. Overall, however, this is a great price for a very good overall hotel.Genuine Hotels.com guest review
"Great hotel near highway"
Clean rooms, great breakfastGenuine Expedia guest review
The hotel was easy to get to, the room was clean. Traveled in the winter so was shocked the heat was not on in the room when we arrived and was freezing. When the heat came on, the loft area was like a sauna but it was a nice area. We needed sleep accommodations for 3- the 2 king beds were wonderful but the pull out sofa did not have sheets so we had […] to share sheet-sets. The full kitchen was great and the wi-fi worked fantastic! Overall this was better than the hotel I stayed in Las Vegas. Read moreGenuine Expedia guest review
Mostly great- super large rooms. Slightly dated interior but comfortable. renovated exterior. Great comfy beds. 2 bedrooms and 2 baths in our room which was perfect. Industrial area which I like for the peace and quiet. Very adequate complimentary breakfast and dinner overall (not the best nor the worst but better than expected). Will return again when […] in area. Read moreGenuine Hotels.com guest review
"Good for a one-nighter"
The stay evoked a few strange feelings. First impression was a community of shabby 2-story Swiss chalets. The first room we were given was just outright scary - unlit walkway, ground floor in the back facing a retaining wall and dark alley. Wife ran back to the car. The next room, actually an apartment, was spacious enough but old. Some renovations […] had been done but I sensed they occurred over a long period of time and were never quite finished. This place seems better suited for extended stays for the budget-minded business traveler. Read moreGenuine Hotels.com guest review
"Take Care Of Your Customers"
They didnt have twenty four hour shuttle service, like I was told.Breakfast started at 0630 hours instead of 5 am for customes like myself who had to check out at 0500 because of flight departing at 0700 hours.Genuine Expedia guest review
"Terrible Service, But Comfortable Rooms"
For the price, the rooms were great. We had one of their "penthouse suites" and it worked great for the six of us. The beds were incredibly comfortable and the room was clean and spacious. The service however, was another story. Upon asking the front desk for additional blankets, I was told that there was no way for them to get them to me so I walked […] down to the front desk to get them myself only to discover 4 employees behind the desk. Not a big deal, but not what I'd expect in terms of customer service. I also overheard front desk associates telling other customers on the phone (while checking in) that they couldn't assist with their needs. Very unhelpful, unwilling staff. The location is also not ideal, if you're looking to spend some time in New Haven. It's on the outskirts of town with absolutely nothing walkable. We didn't have a car and had to call a cab to get us around (don't bother asking the front desk for assistance with this either...they won't). Read moreGenuine Hotels.com guest review
"More than expected"
Room was more than expected - ALL the conveniences.Genuine Hotels.com guest review
Awesome value. Full kitchen even in a "single", for less than many area hotels. Must have own/rental car- is not easily walkable to typical visit sites. Breakfast much better than well-known chains that include lobby breakfast. Entrances to rooms from exterior, parking immediately outside. Be sure to ask for first floor unit if you can't walk stair […] s. Read moreGenuine Hotels.com guest review
"Premiere Hotel & Suites is wonderful!"
The Penthouse Suite allowed enough room for all us without bumping elbows. Breakfast was delicious and staff was prompt and pleasant! Two thumbs up!Genuine Expedia guest review
"Very nice place to stay while visiting New Haven"
My daughter was attending a Saturday conference at Yale. It took 10 minutes to get her to the door of the conference from the hotel. It's true that the location is not within walking distance of anything but it is within easy driving distance of anything you would want to see there. The breakfast buffet was outstanding, the coffee was good, the food […] was great. Our room was spotless and very comfortable. One of the glasses in the kitchen had lipstick on it but I am guessing some lazy guest put it back in the cabinet and I don't fault housekeeping for that. Read moreGenuine Hotels.com guest review
"Clean, quiet and ECOFRIENDLY hotel"
I choose to stay at this hotel thanks to the good reviews it received. And it lived up to the expectations. You need a car, and the carpets of the room could be changed (but they are clean anyway). Everything else seems to have been remodeled recently, bed was very good, linen very clean, and good breakfast buffet. Forks, knives, plates are recyclable! […] And recycling is encouraged even in the dining room. You don't see that often. I stayed 3 nights and got shuttle service to go to downtown. Read moreGenuine Expedia guest review
"Great for price"
The beds are comfortable and room is mostly clean, although light fixtures haven't been dusted lately. The M-Th dinners and daily hot breakfasts are a nice treat. Easy access to area interstates.Genuine Hotels.com guest review
Nice hotel. fireplace in the room was a plus, although during my visit there was no time to use it.Genuine Expedia guest review
"Remarkable room in a drab facility"
The suite was large and gorgeous - very comfortable and surprising in all regards, especially considering the run-down exterior and construction zone/industrial area. Very convenient to downtown, as long as you can navigate the construction mess. Would definitely stay there again, without hesitation!Genuine Hotels.com guest review
I was very happy with Premiere. The room was more than enough space for two adults two young children and our dog. Is located less than ten minutes from our points of interest. Staff was very friendly and helpful. We'll definitely stay again.Genuine Hotels.com guest review
I was fairly impressed by the value of this hotel. The bed was very comfortable and the room seemed well maintained. They upgraded me to a suite so I had a loft with a queen bed which would have been nice if I had extra guests. The kitchen was compact, but usable. The location is a little weird as it's in the back of an industrial park next to a large […] office building. If you stay here make sure to check out the food trucks that are on the other side of Interstate 95 along the sound! Read moreGenuine Hotels.com guest review
Needs an update in kitchen and bathrooms. Very clean but needs a little TLC. Would stay again if ever in area.Genuine Expedia guest review
"My Place in New Haven"
I've stayed at this hotel many times over the years when I visit relatives along the Connecticut Shoreline. It is always comfortable and clean, and coming from Florida, I can always be certain I can get enough heat to keep the room warm enough for me. The kitchen area is always equipped with utensils as well as supplies for coffee and popcorn. The bed […] is incredibly comfortable. They have breakfast and some evening meals but I'm a fan of the diners when I'm at the Shore, so never get to sample their food. Read moreGenuine Expedia guest review
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