The hotel is good except tht the heater is a bit noisy.Genuine Hotels.com guest review
pretty good because I love to cook so that's a plus!! I didn't like the fact that it was so easy for someone to play on my room phoneGenuine Hotels.com guest review
Room was clean. Small issue with drainage, but nothing serious. Service was friendly and helpful. Cups, plates and cookwear in kitchen was clean. Hotel located in a shotty area, but the grounds are secure.Genuine Hotels.com guest review
This visit kinda sucked. We were in New Haven to visit son and g/f for Thanksgiving. When we checked in we were told that there was going to be water main repairs and so no water the following morning after 9 AM. That includes no toilet! Wish we knew that before we arrived! No chance to find another hotel at that point. Then got to the room which wasn't […] yet cleaned by housekeeping. If you can, pick another hotel. Will never stay here again! Read moreGenuine Hotels.com guest review
"first time to new haven, ct"
First time in New Haven, CT best hotel. I will stay again .Genuine Hotels.com guest review
We were upgraded for free upon arrival. It was a wonderful room that exceeded my expectations. The price was excellent and the location was ideal.Genuine Hotels.com guest review
"Clean spacious room close to downtown"
Room was great and ver clean. Breakfast was adequate could be betterGenuine Hotels.com guest review
"Comfortable, clean option with good service"
Friendly check-in, nice breakfast offerings, comfortable room. It's outdated, but clean, in good shape, and a good choice if you don't plan on lingering for a long time.Genuine Hotels.com guest review
"Nice Suites in New Haven"
Spacious room, friendly staff, convenient location and free breakfast. I'd stay there again!Genuine Hotels.com guest review
The AC/Heat unit in our room was very loud. This hotel needs an update and the walkways to the unit are not well maintained. The laundry facilities are not well maintained as well. We would not stay here again.Genuine Hotels.com guest review
It was great not what i expexredGenuine Hotels.com guest review
"Not pleasant experience"
We are frequent travelers. This is worst experience we've ever had. First, the room was not properly cleaned first day. Next day even worse, the room was only cleaned partially. Towels are on the floor, toilet is not flushed. Dirty cups on the table...When called front desk to address issue, only being told that they are short of staffs and will bring […] the clean towels , dish soup when additional personnel is available. Another disappointment is the shuttle bus. We called hotel prior arrival and been told that shuttle bus is available from hotel to Yale university every day. However, when need to use the second day, it was not available. Very disappointed for overall service. Read moreGenuine Hotels.com guest review
"Very poor service"
Service is extremely poor in this hotel. First the shutt bus was not available during the second day stay although had been told it is available everyday prior arrival. Returned to room at night and found out the room was only partially cleaned. Toilet was not flushed and cleaned. Towels are on the floor, dirty coffee cups on the table... Called front […] desk and been told that they are short of staffs, will send clean towels and dish soup when the additional people is around. Read moreGenuine Hotels.com guest review
Very convenient to visiting family in New Haven. Room was comfortable. Nice breakfast buffet. Would definitely stay againGenuine Hotels.com guest review
"Another positive stay"
This was our third stay here in the past 2 years. We find the rooms comfortable and the location very convent. The staff is always friendly.Genuine Hotels.com guest review
"Very nice option in New Haven"
Room was essentially a small apartment with kitchen, sitting area with couch TV and fireplace, 2 double beds and a bathroom. Beds were very comfortable. Hotel was quiet and the staff was very friendly and helpful. Some signs of discoloration or possibly mold along the ceiling in the bathroom, but this can be hard to avoid. Otherwise, the bathroom and […] the entire room was very clean. I would definitely stay here again. A couple of miles from downtown New Haven. They offer a complimentary shuttle, but we opted to drive. Read moreGenuine Hotels.com guest review
"Convenient to Train Station"
We were delighted with the convenience of leaving our car parked at the hotel for a few days while we took the train into NYC. The Suite was very roomy; they've thought of everything. I am fussy when it comes to bed comfort, pillows and linens. This passed with flying colors! Best of all was the knowledgeable lady at the front desk when we checked in. […] We asked for a recommendation for a restaurant. She listened to our preferences and turned us on to the perfect place called Oakhaven Table and Bar. And best of all we were able to received shuttle service to and from by the delightful Robert. We were so taken with the hotel, the people, the restaurant that we decided to stay a second night on our way back home from NYC through New Haven. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Space, yes; luxury, no."
The hotel was good for the space it provides and the convenience of the kitchen. Free parking, free wifi and free breakfast make this a good value for the area. However, it is not luxurious in any sense. It is a very basic hotel, and the carpet could be cleaned or changed to a new one.Genuine Hotels.com guest review
"Always a restful nights sleep!"
Located in an office park, the hotel is situated away from the highway, allowing for a very quiet nights sleep! The beds are very comfortable, and the rooms are quite spacious. Breakfast is good, and staff is friendly.Genuine Hotels.com guest review
my stay was great, clean rooms, staff was great, we needed directions to verious locations and the people at the desk printed it for us.Genuine Hotels.com guest review
"good hotel reasonable price"
Overall, this was a real good place. It was clean, the staff were helpful and the free breakfast made the hotel a bargain. Some of the furnishings were dated but things were in good shape. I give the hotel a 4 plus out of 5 stars.Genuine Hotels.com guest review
Great service. We needed to store a bike before we could get into our room and they were more then happy to help us. A/C was a little noisy but we got use to it. Would stay there again. Surrounding neighborhood is just an industrial park but plenty off restaurants a few miles away.Genuine Hotels.com guest review
we only stayed one night, but would surely stay again if in the Area. Our rooms were Clean and comfortable.Genuine Hotels.com guest review
Great night with a few friends out celebrating our birthday weekend, everyone came over got ready in the room. The rooms were very clean and spacious, we had a kitchen which was great since we brought catered food and was able to keep it warm. I recommend this hotel to anyone plus they have a great night life in downtown.Genuine Hotels.com guest review
"good for area"
nice serviceGenuine Hotels.com guest review
"Easy Access to 95 + very large rooms!"
My room was huge and well kept. Full kitchen, fireplace and living room area with couch. The bed was a king with nice sheets but the bed was very soft and that was disappointing. My room was quiet located in the back area of the hotel. The AC was pretty loud. might be a problem for light sleepers when it kicks in. Front desk person was nice. Super typical […] free breakfast, nothing special to note. I'd stay there again. good price and great access to 95. nearby Ikea is a bonus. Read moreGenuine Hotels.com guest review
It was good only thing lacking is a pool.Dont try to force people to write moreif tthat's all they want to day.Genuine Expedia guest review
"close to all must-see sights"
fare.Genuine Hotels.com guest review
"Overall an OK stay"
The hotel was clean and well kept. It could use some updating and the rugs could stand a great shampoo but overall the presidential suite was huge! Great for our bridal party purposes. However, the hotel must work on their continental breakfast! Limited food, weird choices and no meat!Genuine Hotels.com guest review
"Premiere hotel and suites New Haven"
We booked this hotel online last minute as we were traveling overnight in Ct. for business. All that available for rooms was a suite. It was huge with 2 floors, 2 bathrooms, 2 beds ( queen and king) 3 tv's and a kitchen. The space was nice and clean. The bathrooms could use some updating but they too were clean and served their purpose. Dinner and breakfast […] were included. We did not partake in dinner, but did have breakfast. It was standard hotel breakfast fare. Toast, juice, waffles, fruit , yogurt , cereal,biscuts and gravy. The staff was incredibly friendly and accommodating. It is not located in the greatest area, but this was not a problem as we had a car. I would stay here again anytime I was back in New Haven Read moreGenuine Hotels.com guest review
"Great room but noisy neighbours"
The room was very comfortable, amazing bed, very clean and staff were friendly and helpful. Was work up several times during the night as the walls/door seemed to be paper thin as other guests were very loud outside our room which was very unimpressive!Genuine Hotels.com guest review
We stayed in a nice room; it has 2 stories, a full kitchen, and 2 full bathrooms. But one of the bath tubs was clogged, when my son finished shower there was a lot of water in the tub.Genuine Hotels.com guest review
"Great Place -Difficult to FIND"
Very nice hotel suites. Enjoyed our stay. Night clerk gentelman at 2 o'clock in the morning was fantastic getting us to a difficult place to find. Mentioned problem to morning staff. Was condescending and rude.Genuine Hotels.com guest review
Stayed at Premiere Suites and Hotel July 19-July 21. Check in was quick and easy. Desk staff friendly and courteous. Room was clean, but somewhat outdated. Kitchen only had silverware, plates, etcetera for 2. They did provide more glasses. Hotel has shuttle that will take you to downtown New Haven. Many great restaurants and bars to visit. Cab ride […] back is under 10 bucks. Almost forgot, there are authentic Mexican food vendor trucks not far from the hotel. We went and ate great tacos and were 2 of the 4 other non Latino people there out of 40 plus folks eating. Great inexpensive authentic food close. Hotel does have a decent breakfast as well. Property needs some minor repairs and painting, showing some age. Lastly, a pool would be a huge draw! There is room, just do it and make the guests happier and gain many more! I will tell you all that, I will be returning to Premiere Suites and Hotel on my next trip to CT. Read moreGenuine Hotels.com guest review
"Accessible and reasonably priced"
This hotel has a kitchenette which was very convenient. There was plenty of space and everything was clean. Breakfast was included. However, it is on the outskirts of town so not within walking distance of anywhere.margaretgGenuine Expedia guest review
Was comfortable, the only complaint was that there were not enough dining establishments in the area.Genuine Hotels.com guest review
"Good extended stay facility"
Nice place for what we needed. Really off the beaten track, but clean and quiet.Genuine Hotels.com guest review
"A little rough around the edges...."
Stayed with family and found facilities to be very worn and rough around the edges. Not a bad price, though, for the size of the suite.Genuine Expedia guest review
I enjoyed staying here, in this quiet and secluded hotel. I am from New Haven, so it is a nice contrast from staying in the noisy downtown area. The staff were very helpful. The buffets were okay. The room was nice and neat. Love the free parking. I would stay here again!Genuine Hotels.com guest review
My total experience was perfect. Thanks to the reviews my decision was a good one.Genuine Expedia guest review
Great place to stay. If the road construction in New Haven would ever get completed it would be like staying in the garden is Eden.Genuine Hotels.com guest review
The rooms are nice but the maintenance leaves a lot to be desired. Sticky floors and insects were bad enough to warrant asking for a room change. Management was kind of blasé about the complaints, although the front desk and security people were very concerned and helpful. Wouldn't have been worth the full price asked... But OK for the discounted p […] rice. Read moreGenuine Hotels.com guest review
Well located for a visit to Yale but little else in the area surrounding the hotel. The room was comfortable and very well-equipped, if a little gloomy. Hot-dogs, salad and cookies were available from 5.30 p.m. and there was a very good choice for breakfast.Genuine Hotels.com guest review
"close to son's college"
The Hotel/rooms need lots of updates, very out dated.Genuine Hotels.com guest review
Roomy, clean, comfortable! I highly recommend staying here!Genuine Expedia guest review
"Daughters Graduation From Yale multiple family"
I booked several rooms to accommodate family traveling from the east and west coasts. The price of the rooms, the complimentary breakfast, the great suites with kitchenettes were perfect. the location was a quick 15 minute drive to Yale's campus, and the hotel is right off of the highway. Another bonus, Brazzi's Italian restaurant down the street!Genuine Expedia guest review
A two level suite including full kitchen with full breakfast and light dinner included in lobby / lounge dining area for less than the price of a downtown hotel. Hotel has shuttle but car really is needed since this is ~4-5 miles from downtown. Very personable and accommodating staff.Genuine Hotels.com guest review
"Just what I was looking for"
This was my second hotel for a 2-week stay in New Haven. Booked this first, then decided to arrive early and had to go to La Quinta first since Premiere didn't have availability. That hotel was good too, but the Premiere had a full kitchen and much more space in the room. Very, very comfortable. Staff was always very helpful, and breakfast was plentiful […] and had eggs every morning. Didn't use the shuttle, but it would have been very convenient. Will absolutely stay here again next time. Read moreGenuine Hotels.com guest review
"Great Last Minute Booking"
Good experience for my last minute booking in New Haven. Will consider the hotel and suite on my next trip in the area.Genuine Expedia guest review
"quiet place for one night"
this was done based on reviews and i got what they said i would, mostly. it's a repainted residence inn, with rooms that are poorly lit. Bed was comfortable and clean. pillows are super small squares so eventhough there are five, they roll around. a/c was relatively quiet. frig was so loud i had to turn it all the way down to be able to sleep. breakfast […] buffet is standard packaged, nasty stuff. yes they make the waffles and eggs, but i don't know what they make them out of. coffee is just brown water. OJ was actually ok eventhough it came out of a machine. all bagels gone by 7;45am. there is NOTHING around there but a mobil station. Bring your own food and drinks. Read moreGenuine Expedia guest review
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