June the assistant manger went the extra mile she should be employee of the monthGenuine Expedia guest review
"6 Blissful Nights"
It was the best "home away from home" experience we have ever had. Outstanding service, awesome breakfast buffet, spacious suite, relaxing living room/lobby/dining area with friendly staff. Great location.Genuine Hotels.com guest review
"The room was roomy and equipped with everything."
Breakfast was excellent. Kitchen was very convenient and well equipped, Fireplace and Wifi were added bonuses.Genuine Expedia guest review
"Nice place to stay."
This was a nice, clean place to stay. The staff was friendly and helpful.Genuine Expedia guest review
"good location based on our plans"
comfortable and quietGenuine Hotels.com guest review
Grab bar in shower could have been better located to provide assistance I need. Otherwisw, good stay, convenient to highways and airport.Genuine Hotels.com guest review
"Perfect place to stay with kids and dog"
We stayed one night with four kids and our dog, staff was very friendly, pool jacuzzi and basketball court were nice our family had a great timeGenuine Hotels.com guest review
"Close to many restaurants"
Everything was pretty decent, room smelled like smoke though so I should have said something because that smell makes me sick, but everything else was pretty nice. Good location.Genuine Hotels.com guest review
"H&R Test builing"
People very friendly. Clean can comfortable room. Great stay.Genuine Hotels.com guest review
STAY AT THIS HOTEL FOR A FRIEND WHO RETIRED FROM THE MARINE CORPS AFTER 22 YEARS. THE STAFF WAS EXCELLENT EVEN AFTER A LATE CHECK IN. THE ROOMS WERE CLEAN AND THE HOUSE KEEPING WAS EXCELLENT. THE BREAKFAST FOOD WAS OUTSTANDING AND PLENTIFUL. OUTSTANDING JOB ALL AROUND!!Genuine Expedia guest review
I cannot say enough about how wonderful the staff was at this hotel and how prompt the service was! I had a mixup with my room and the front desk lady Diane had it all sorted out in 20 minutes and I was very satisfied. I would recommend this hotel to anyone.Genuine Hotels.com guest review
"Nice hotel; great breakfast!"
We only stayed one night. The staff couldn't have been nicer!Genuine Expedia guest review
"Great location near airport."
Complimentary evening snacks including wine, beer, and soft drinks, and free breakfast too. The deciding factor for us was the availability of in-room WiFi, also free. Most area hotels we looked at had WiFi only in the public areas.Genuine Hotels.com guest review
"Very enjoyable stay"
Our stay at the Residence Inn was great! The facility was very clean and comfortable. Breakfast was outstanding, and the staff members were very cheerful and helpful. I highly recommend this facility.Genuine Hotels.com guest review
"Old but nice"
As other reviews state, the hotel is old. They have spruced up the upholstery but the kitchen appliances and cabinets are in need of an upgrade. But everything else about this hotel is great. We were able to rent a penthouse for a reasonable price, which may change with renovations.Genuine Expedia guest review
This was the IDEAL PROPERTY. Was very excellent location with free parking versus downtown hotels. It reminded me of a bungalow type beach condo and the room was huge with kitchen, sectional sofa and microwave. The breakfast in the morning was very good and because I arrived very late night and asked for a wake up call that never came in the manager […] offered me a later check out to catch up on my rest. I appreciated my time and stay very much! Read moreGenuine Hotels.com guest review
This was a nice hotel. The room was nice and pretty clean. It would've been really nice if the suite room with the kitchen had a door between the "kids" room and the bedroom, but it worked out fine. The breakfast buffet was really nice.Genuine Hotels.com guest review
"Convenient Location-Great Facility"
Great location & a great value. I have stayed in lots of hotels/motels and this was a great place to get a good nights sleep.Genuine Expedia guest review
excellent location for going to the I-X Convention Center the next morning. We loved the full kitchen, hot breakfast buffet, comfortable beds, gas fireplace, and the bathroom set-up with the sink area separate from the shower/toilet. Even though the hotel was adjacent to a highway, the place was very quiet. I wish we were staying longer!Genuine Hotels.com guest review
I always go to this hotel when I want to get awayGenuine Hotels.com guest review
Enjoyed our stay. Good value. Nice breakfast. Friendly stafGenuine Expedia guest review
Was a very good room for the price. The front desk people couldn't be more accommodating, and the breakfast buffet, was excellent.Genuine Hotels.com guest review
"Good place to get work done"
I've stayed here twice now. I will be back if ever in Cleveland.Genuine Hotels.com guest review
The room was clean, nicely kept and in a great location. I did not view the surrounding neighborhood.Genuine Hotels.com guest review
This hotel was close to the airport and convenient for my business needs. I was impressed with the warm reception I received, as well as the free cocktail/beverage upon check in. Very friendly, informative and helpful front desk. Appeared to be a very well run hotel. Not the newest or the most comfortable/luxurious option, but I would stay again for […] the service provided. Very clean, nice breakfast, great location with several food options within walking distance. Read moreGenuine Hotels.com guest review
The room was clean, however the hotel was very outdated and nothing to be impressed with. In fact, I am surprised that it continues to hold the Marriott name. The hotel and the room felt like a time-warp back to the late 80's.Genuine Hotels.com guest review
This was an exceptional stay. Very clean and friendly, and perhaps the best complimentary breakfast ever experienced. Thank you.Genuine Hotels.com guest review
So unusual...they offered me a beer when I arrived, and gave me a bottle of wine. Very large rooms, great TV. Best place I've ever stayed...not like a 5 star, but superior for all of that.Genuine Expedia guest review
Breakfast great, comfy bed, fireplace nice, deep bathtub, lot of towels, kitchen stocked decent but bringor call to see what all is in there if cooking. Very satisfiedGenuine Hotels.com guest review
"Nice hotel good service"
Hotel staff was very friendly and helpful with any problems.Genuine Hotels.com guest review
"Great Hotel for couples and families!"
Very comfy and cozy...most important...it was clean!Genuine Expedia guest review
Hotel was very convenient and not out of way traveling. Room was clean, comfortable. We enjoyed a nice breakfast in the am.Genuine Hotels.com guest review
"last mlnuete reservation"
We were extremley pleased with our stay. The room was the size of a studio apartment with a fireplace much more than we expected. The free breakfast was buffet style with a large variety. Would definately recommend. Also had an outdoor pool with hottub.Genuine Hotels.com guest review
pm clerk will argue with you and she will not stop to listen to what your saying.Genuine Expedia guest review
"Large comfortable room for a family."
Large comfortable room for a family. Close to airport and the Ohio Turnpike.Genuine Hotels.com guest review
Having a fantastic room really helps your stay.Genuine Hotels.com guest review
"A very good place to stay."
The staff was excellent...very pleasant, friendly, and responsive. The room was very nice...clean, well equipped, and quiet. Breakfast was included and had something good for everyone.Genuine Expedia guest review
Behind our bathroom door was accumulated dust and gunk, housekeeping must not think to look behind the doors. The hairdryer went on the fritz, and again was supposed to be replaced by housekeeping, 12 hours later it was not. The couch was stained and the room was "past its best" Despite all this it was value for money as it was one of Hotels.com special […] reduced rates. The breakfast was great . The eastern european evening maintainence man was a charachter who could not have been more helpful. Read moreGenuine Hotels.com guest review
"Marriott Residence Inn a Well Kept Secret!"
Hotel experience was great once we found it. Didn't have a GPS with us. Huge elevated sign was visible from I-71, but not visible from access road. We asked for directions at a fast food restaurant and the 3 employees weren't aware of it. The only phone number on the confirmation was the toll free reservations number, with no local number to call the […] hotel. Once we located the hotel and checked into our room, we were within 100 feet of the back of the fast food restaurant that didn't know that they existed. The Cleveland Airport Marriott Residence Inn is a well kept secret. Needless to say, they need better signage and a local number on the reservation documentation. Read moreGenuine Expedia guest review
"THE BED SUCKED"
THE ROOM WAS VERY OLD AND SO WAS THE BEDGenuine Hotels.com guest review
"Just off the turnpike"
This hotel was great. The room was very clean and the furniture was in great condition. The desk staff was very helpful. The hot breakfast was better than most with pleanty of variety. We were driving on the Ohio turnpike, using the hotels.com mobile app, and booked this room while on we were on the road. We arrived before the booking was actually in […] their system, which caused a slight delay in getting our room, but as I stated, the desk staff was helpful and processed our room asap. Read moreGenuine Hotels.com guest review
"Pretty nice home away from home"
I would recommened and I will probably go back to this hotel. It's about 5 miles from the airport. They provide a pretty good food and beverage service. Coffee is always available so you don't need to make any in your in room coffee maker if you don't want to. The breakfast is above average for free hotel breakfast. They have 5 hot items daily and then […] the usual cereal, fruit and juices. They also provide dinners 3 nights a week as well. The pasta night wasn't anything special but it was welcome after a long day of travel. The room had a gas fireplace that was so nice and homey. Overall the room was clean and comforable. The TV was on a swivel stand so you could watch from the living room or from the bed. Read moreGenuine Expedia guest review
"best for the money"
Second stay in this hotel,,very good location ,close to the highway,sshopping,etc. The staff was very attentive and friendly,not the most updated room , but was clean and the ground are well kept..could not beat it for the price.. I would stay again,as well as recomend it to othersGenuine Expedia guest review
Nice for the priceGenuine Hotels.com guest review
"Just a fantastic place."
I needed a break and wanted a decent place to stay. My house is going through renovations and was tired of looking at the mess. I called and they said my dogs could come with me and it didn't even cost extra. The rooms were fantastic, I made dinner and was able to just put my feet up and relax. The bed was very comfortable and the place was very clean. […] The free (real) breakfast in the morning was a huge bonus as well. Read moreGenuine Hotels.com guest review
"Maybe we caught them on a bad day?"
I chose this hotel for the price, location, and the good reviews I read online. My experience wasn't actually all that great. Starting with the good: room looked nice and the full kitchen was convenient and clean, if a bit outdated. Oh, and they provided a free bag of popcorn! The sheets were soft and the bed overall was really comfortable. And there […] was a nice, modern, big flat screen. The shower had a really good flow with consistently hot water. Now for the bad. First off, the toilet really didn't flush well and eventually clogged completely for no observable reason. The inside of the bathroom door looked like it hadn't been wiped down in ages with little hairs on it and splatters everywhere. Then the internet (we were using the the cord they provided to plug in because it was better than the wifi) died which made it hard to look up directions etc. It was near freezing outside so we turned the heat on, but it wouldn't turn itself off at the temperature we set so it repeatedly got up in the mid 80s and we had to open the doors. As for the breakfast, it was a nice try but the first day the biscuits were crunchy (stale? burnt?), the scrambled eggs were so overcooked they smelled sulfury, and the OJ tasted like water. The second morning there was a kid's sports team blocking up the whole area so we just skipped it. Also, we kept finding hair in the room that wasn't ours - in the shower, on the sheets/pillows, etc. Read moreGenuine Hotels.com guest review
The location is perfect for being close to the airport, and all of the things that I was there for, including the Browns practice facilities. In my haste to get back to the airport on my departure date, I forgot to check out of the hotel, so I called the hotel from the rental car shuttle, explained my mistake, and was told that it was not a problem […] and to keep the hotel card keyes as a reminder of my stay. I appreciate them being so understanding and would stay there again on my next trip. The rooms were also very comfotable and the maids took great care to make sure that my room was tidied up daily. I enjoyed my stay completely. Thanks! Read moreGenuine Hotels.com guest review
"Residence Inn by Mariott Cleveland Airport"
This hotel was close to Parma Hospital. Close to airport. Access to K-Mart, Walgreens, CVS, Wal Mart and another grocery store. Target not too far away. Staff at this hotel are very nice and accomodating. Breakfast was always delicious. We were here for cancer surgery and after leaving the hospital found this hotel to be a quiet and peaceful and a comfortable […] place to stay. Read moreGenuine Hotels.com guest review
"Residence Inn Cleveland Airport"
Nice hotel only stayed one night but I would recommend it.Genuine Hotels.com guest review
Outstanding! Everything you could want in a hotel close to an airport and more. Neat, clean, close to freeways and walking distance to a number of restaurants (chain restaurants but still a good thing). Will stay there next visit.Genuine Hotels.com guest review
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