"Well Worth Getway"
We stay at the Marriott Marquis & Marina from July 1st through July 4th, celebrating both a birthday & wedding anniversary. Although the hotel was very full, everything from the pool side service to the restaurants availablitiy for dining was great - always professional and greeted with a smile. Food was very good whether at breakfest, lunch or dinner. […] A great stay, Marriot was in walking distance of everything we have come to love about San Diego over the years. The only down side to our stay was the availability of parking for those of us who self park - considering one is paying Twenty Eight ($28.00) dollars a night. Definitely have found a favorite spot for future stays. Read moreGenuine Hotels.com guest review
Room was not ready until after 4:30. Pizza at the exchange was a joke Frozen Pizza. No customer service Great Location, Great Pool, Great resturaunt in South tower. Location Location Location!!!Genuine Expedia guest review
I am a Marriott rewards member and requested an early check in (before 3p). I showed up to the hotel at 245p and they put me in a room on the 26th floor (used for overflow) with a view of the city (versus the bay view that I requested). After requesting to be moved, the front desk manager did move me but not until the 2nd night, and there was no compensation […] for the first night stay. The other issue I had was the valet service. It is $40 a night to park (which is high as it is) and the valet employees are slow to get to your vehicle and apparently there is little to no customer service. When I got my truck there were beer cans thrown in the bed of the truck along with Bird droppings all over it (neither the beer cans or the bird droppings were on my vehicle when I arrived). For what you pay, the service at this hotel is terrible. Read moreGenuine Expedia guest review
Response by San Diego Marriott Marquis & Marina I appreciate that you selected our hotel for your visit to San Diego. I am very sorry to hear that your stay did not go as expected and that the service you received was not what you are accustomed to when staying with Marriott. I have copied our Front Office Manager on the details surrounding your request. The summer months are very busy and particularly the holiday weekends. We try our best to honor the requests and I am sorry that on this occasion we could not do so on your first night. I have also shared your notes with Ace Parking our valet providers so that they can review them. Thank you for your candid post and for staying with us. We hope that your travels will bring you back to San Diego and that you would consider returning to our hotel for a more memorable experience. Kind regards,
Elevators were real slow and pool was over crowdedGenuine Expedia guest review
Response by San Diego Marriott Marquis & Marina Thank you for selecting our hotel for your recent stay. The summer months in San Diego are very popular and many people gather here around the holidays. I am sorry that you were delayed by the elevator service and for any issues you may have experienced in the pool area. We are looking into these issues and hope to avoid such issues in the future. Kind regards ,
"Beautiful hotel on the bay close to everything"
Beautiful grounds and pool area. Small room but gorgeous city view. Thee are bay view rooms as well. Walk along the marina walkway, bike rental on premise. The line to check in was long but that was due to the holiday weekend. Attentive , friendly staff. Main con is that breakfast is not included but there is a buffet and of course Starbucks on site. […] Needs to have room service from other than the exchange. But I would stay again with the kids. Read moreGenuine Hotels.com guest review
This hotel is amazing .. It really should be rated as a five star hotel..Genuine Expedia guest review
"Great hotel on marina."
Nice hotel, pool area, and grounds. Rooms were nice, but I would rate them as average. No iPod docking station and no trash can in room (only in bathroom). Other than that, room as nice and I would recommend the hotel.Genuine Expedia guest review
"Great Hotel Small Bathroom"
The staff is very friendly. We stayed in the north tower which is older than the south. The bathroom is small compare to Hyatt and Hilton. Great location. Walking distance to everything.Genuine Hotels.com guest review
The location was great. Walked to Seaport Village and nearby restaurants easily. There was a long line to check in. We let the valet park the car after the luggage was taken out of the car. We were told that if the car stays overnight with the original valet parking it would cost $42 every night. The self park areas were not too handicap friendly. The […] guest directory in the room listed the restaurants in the hotel but did not provide any menus for viewing. Did not know breakfast was a buffet charging $19.99 plus tax per person. This hotel needs more transparency with the amenities and their cost. Overall, it was not bad. The locations is what sold it. Read moreGenuine Hotels.com guest review
Response by San Diego Marriott Marquis & Marina Dear Carol, Thank you for selecting our hotel for your visit to San Diego. I am glad that you were able to enjoy our location on the bay and so convenient to restaurant and entertainment. I am sorry about any inconvenience you experienced when the menu’s for our restaurant were not available. I have shared your post with our Director of Food and Beverage and Hotel Manager for review of the placement of collateral in our guest rooms. I appreciate your taking the time to post and hope that your travels will bring you back to San Diego and our hotel. Kind regards,
Too crowded, poor customer service, wait time for check-in too long, expensive parking, excellent location.Genuine Expedia guest review
Response by San Diego Marriott Marquis & Marina Thank you so much for selecting our hotel! We appreciate the positive comments in your review regarding our customer service, and location. I am sorry to hear that your experience at check did not meet your expectation. Our hotel is family friendly and can tend to get busy during summer holiday weekends. We look forward to serving you in the future and appreciate that you choose our hotel to spend your trip in San Diego. Kind Regards, Cynthia Hinojosa Front Desk Manager
"Excellent place to visit"
Best Hotel in SD !!! Close to Gas Lamp District. Very nice poolGenuine Hotels.com guest review
"great hotel for weekend getaway"
friendly staff, nice rooms and close to everythingGenuine Expedia guest review
"Nice room - great view"
We had a nice view of the water and the city up on the 23rd floor. We could even see the jets coming and going out of Lindbergh field which was fun. The first night we enjoyed a nice dinner at Roy's which is downstairs. The second night we wandered into the city and had dinner at a nice Italian restaurant. Overall it was a great and relaxing weeken […] d. Read moreGenuine Expedia guest review
Great view from room. Room as expected. Check in was simple and easy. Concierge was awesome. Bar hours are weak, Close too early. Need to get the kids out of the hot tub areas. The trolley bell is still ringing in my head. Overall a pleasant stay, just a few minor annoyances.Genuine Expedia guest review
"Nice hotel needs help in kitchen"
All good but one mornings breakfast took an hour for delivery and after trying it it was cold.Genuine Expedia guest review
"Great customer service"
So, they made a mistake at check in and gave me a room key to an occupied room. No biggie, these things happen. I was super psyched that they were so courteous to give me a room upgrade to compensate for the mistake. We had a suite on the top floor with a spectacular view; restaurant is great, cafe is great, gift shop is great, pool is great. I look […] forward to staying there again. Read moreGenuine Expedia guest review
"Great hotel with excellent staff and..."
Stayed at this hotel 1 year ago for my moms birthday and returned again for my brothers bachelor party. The location is perfect as its walking distance from Gaslamp district, Petco Park and Convention center. The bellhop that helped take our luggage to our rooms was topnotch and knew how to take care of us. That goes for the rest of the staff as well. […] If you want to relax and take a dip in the pool there are two to choose from. One that is shallow and perfect for children and a deeper one for adults where one can relax with a beer or a mixed drink in hand. Would I recommend this hotel to family and friends? You better believe it. Would I stay again? Without hesitation. Do yourself a favor and stay here if you ever go down to San Diego, you won't be disappointed. Read moreGenuine Expedia guest review
The hotel is in a great location but it is TOO BIG and TOO BUSY. The pool was a nightmare...liKe spring break disneyland mixed together.Genuine Hotels.com guest review
Response by San Diego Marriott Marquis & Marina Thank you for selecting our hotel for your recent stay in San Diego. I am sorry to learn that your experience was impacted by the high volume of guests at our hotel during your stay. We do thrive to provide a memorable experience for all guests including families and relaxing weekend getaways alike. Thank you for sharing our experience with us and we hope you will return for any future travels. Warm Regards Cynthia Hinojosa Front Desk Manager
"Great location and very comfortable beds!"
This hotel was perfect! It is located right next to the trolley line so getting around San Diego was easy. The beds were super comfortable and the service was fantastic!Genuine Hotels.com guest review
Had a wonderful experience at this hotel. Great pool and gym. The shower in our room was amazing.Genuine Expedia guest review
Nice hotel in a great area with more than enough to do. We went to the Zoo, Petco Park, Gas Lamps district and more and without rental carGenuine Expedia guest review
"Great hotel but stay out of "The Kitchen""
Fantastic hotel, the views, and the pool area. But the hotel restaurant, Marina Kitchen, is a poor value. Very expensive and mediocre food. My supposedly "fresh" halibut was dry. I like salt in general but their chicken soup tasted like brine - my son couldn't swallow it. Also I can get better tasting breakfast at IHOP for half the price. No excuse […] for serving cold and tasteless hash browns. Fire the chef! Read moreGenuine Hotels.com guest review
"A nice hotel, but a microwave in the would be nice"
We had a great experience during our visit. We went to Mexico, attended a college graduation, and ate a lot of good food. There was definitely plenty of activities for everyone to doGenuine Expedia guest review
"Great City Access"
We enjoyed the access to downtown and surrounding areas. I found the Marina Restaurant in the hotel much better than i would expect considering we were a captive audience. We used the harbor front access as well as the short walk to the baseball stadium and the Gaslamp District.Genuine Expedia guest review
Hotel was perfect! Great location to everything. Shopping within walking distance. Harbor view was amazing!Genuine Expedia guest review
"What more could you ask for?"
The hotel was beautiful and the grounds were exceptional! We had a Bay view and the view was breath-taking!! The location was fantastic, and we loved Seaport Village. The shops and restaurants were wonderful! My only complaint would be that the parking was expensive, and so were the alcoholic beverages served poolside. Otherwise our stay was great!Genuine Expedia guest review
"Great Hotel, Terrible Room Service"
We love room service on our vacations, but this was sad. The food that was sent up came from a convenience store that is located in the lobby. All frozen food heated up and then charged $5.00 to be delivered. We ended up ordering all of our food from the hotel or restaurant next door and had to go pick it up. Also, they have a beautiful resort pool, […] but no service around it. If you wanted lunch or a drink you had to walk up to the grill. Read moreGenuine Hotels.com guest review
"Very nice concierge"
John B was who I talked to when I checked in, he was very nice and answered all my questions, even gave us a bay view upgrade! hotel is fun and clean! Enjoyed my stay very much.Genuine Hotels.com guest review
"Walk to the ocean AND the Gaslamp District!"
Great experience. Went for a girls weekend. Easy walking distance to the ocean front, ferry to Coronado and the Gaslamp District for dining and nightlife. Clean and comfortable - just what you'd expect at a Marriott. Pool area really nice - spacious and lots of seating in various areas. Staff were friendly and helpful. All in all a great time!Genuine Hotels.com guest review
"Great place for a weekend Getaway"
It was a great experience from Check-in to Check-out Staff was great and all the amenities were appreciated!Genuine Expedia guest review
Great Buffet Breakfast which was included in the room rate through AAA.Genuine Expedia guest review
"Great location on the harbor!"
All in all, we had a very enjoyable stay. The staff was extremely friendly and helpful (we received an upgrade to a top floor room with balcony), and the public spaces and facilities were comfortable and enjoyable. Our room was well-appointed, quiet, and comfortable. My only quibble was we had to ask for extra towels (only two sets in the room) and […] coffee, however, they were promptly brought to us when we requested them. Read moreGenuine Expedia guest review
"Very Convenient Location but no good value"
One of the best locations in Seaport Village. However, this hotel is overpriced for the value you get. Room windows were dirty, Internet, parking and breakfast are all at extra cost. Not even bottled water in the rooms. Long wait to check-in and even longer to check-out. I was quite disappointed expecting much more from Marriott for the price we pa […] id. Read moreGenuine Hotels.com guest review
Stayed over Memorial Day week-end. Greeted right at door by some smiling and pleasant employees. Room was very clean and comfortable. All week-end from valet to room service the employees were very pleasant and helpful. Only issue was in the Marina Kitchen restaurant - service was pretty slow one night. When there for lunch and drinks on the first […] day. Food was great, but service was slow. however went back another morning for the breakfast buffet and service was very good and food was great. Overall a great place to stay. This is my third stay there, first two times were on business. Read moreGenuine Expedia guest review
"Nickel and dime you"
Look the hotel was excellent to stay at, but unless I want valet parking (I hate having my travel reliant on some slow valet) parking was a nightmare. I also don't like the fact that the little shop was price gauged so bad. I forgot shaving stuff and a hairbrush, and it was nearly $20 dollars for the stuff to shave and a comb. I just wanted a simple […] disposable razor and tiny shave cream, and a throw away comb. The stuff I bought would have been less then $5 at a Target. Read moreGenuine Expedia guest review
I really enjoyed my stay, the entire staff I encountered was super friendly and very helpful. The hotel is really nice and conveniently located in walking distance of everything downtown San Diego. A few minor things in the room, they may have cleaned in a hurry because it was a very busy weekend, but nothing terrible. I'd stay here again and hopefully […] next time be able to utilize the awesome pool area. Thank you Terrance for all your help. Read moreGenuine Hotels.com guest review
We loved our stay in San Diego. This hotel location was perfect for getting to the airport, Gaslamp district and ballpark. The view from our balcony was outstanding. The hotel was clean and updated.Genuine Hotels.com guest review
"Work in Paradise"
I stayed at the Marriott Marquis & Marina while going to a business conference at the Grand Hyatt. I certainly felt that my stay at the Marriott was much more luxurious from my room, to the food, pool, and staff! It was a wonderful experience!Genuine Expedia guest review
"Date Night San Diego"
Room with a view! Great place to stay with excellent service. We only stayed a night and were upgrade to a pacific view room.Genuine Hotels.com guest review
"Location, location, location"
We were on a 7 hour road trip that turned into 10 hours by the time we reached the hotel at 9:45 pm on our first night. The registration and bell staff were very helpful and extremely friendly. The first view from our room was of the extraordinary pool. Such a beautiful sight after such a tiring trip.Genuine Expedia guest review
Great location, friendly and helpful staff, nice rooms. Take-out food counter (Exchange) and Starbucks inside of hotel are ridiculously expensive.Genuine Expedia guest review
"Weekend Getaway At Marriott Marquis San Diego"
This was a memorable stay for us, my wife I and my son. Upon arrival the valet was cordial in greeting us, making us very welcome--eventhough they were expecting 1, 000 cars to come that day. The front desk registration crew was excellent. The room with a view of the marina was spectacular. And the facilities clean. The Marina Kitchen offered good food--the […] prime rib, the fish was not as fresh and tasty for the price. Overall rating 4.8 out of 5. Read moreGenuine Expedia guest review
"Best Hotel overlooking the Bay and Coronado Island"
Make sure to stay on the Bay view side and in the North Tower. We stayed in the city view side last time on the top floor and could hear the train all night long. The bay side has a beautiful view of the pool, bay, bridge and Coronado Island. The North Tower has a balcony rooms. We left the door open and fell asleep to the sound of the waterfalls echoing […] up the side of the hotel. No need to bring bikes; there is a great set up just outside the pool area. Take the ferry to Coronado Island and bike the strand on the beach. Try the nachos in the outdoor tequila bar. YUM! Read moreGenuine Hotels.com guest review
Nice hotel in a convenient location for a great price!Genuine Expedia guest review
Great location and pool courtyard. Only bad thing is you have to pay for Wi-Fi in roomsGenuine Hotels.com guest review
Location is great, staff is always kind abd helpfull!Genuine Expedia guest review
Everything was great, excepto for the parking lot, which is not enough for all the hotel...Genuine Hotels.com guest review
Love the hotel stay there everytime we are in San Diego which is at least 8 times a year or more.Genuine Hotels.com guest review
I stayed at Marriott marquis for 2 nights--with high hotel rat --balcony was not included--it required extra money. I was so shocked when I stayed i November in this same hotel--I had room with balcony with a beautiful view.Genuine Hotels.com guest review
convenient location; quick access to restaurants (breakfast, lunch, dinner)Genuine Hotels.com guest review
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