All hotels in Commack, New York, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here680 Commack Road, Commack, NY, 11725, United States of America, ‏‎855-238-1591
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4.3 / 5Excellent

Score breakdown (from 172 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.1
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even though it was a smoking room it could of smelled a little better
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hampton Inn Commack is the only place to stay in the town. Hotel is easy to get to, near highway, and there is a diner next door you can walk to. Micro and fridge is very convenient; didn't sample free breakfast, but there is always coffee, tea, and apples and bananas in the lobby, so that's a plus. Bed was comfortable, lots of pillows and shower worked well. Very busy hotel, lots of families. Quick check in and out. Liked the Neutrogena products provided.
Genuine Hotels.com guest review
4 night trip Mar 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff. Clean rooms. Nice fitness room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff, very helpful with directions to local stores. Location is nice and 15 minutes for Islip airport.
Genuine Expedia guest review
Other trip Mar 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent value for price. Room was very clean. Hotel staff very friendly
Genuine Expedia guest review
Other trip Mar 1, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
beds were uncomfortable
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and clean hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location of this hotel was great for us...close to family in Deer Park and convenient access to expressway. The room was very nice and clean, hotel staff was friendly, and complimentary breakfast was great. Would stay here again and recommend to family and friends.
Genuine Expedia guest review
Other trip Feb 24, 2014
meames
US
5.0 / 5Outstanding
"always a great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
As always it was a great stay been to this hotel several times never a disappointment the staff was nice and helpful the room very comfortable never have a problem getting a good night sleep
Genuine Hotels.com guest review
1 night trip Feb 8, 2014
sheila
US
4.0 / 5Excellent
"Late Check-Out but not breakfast..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great and check out was at noon. Unfortunately breakfast ends promptly at 10am, so if you like sleeping in and enjoying your late checkout don't expect to take advantage of the free breakfast (which by the lingering smell was probably pretty good).
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient and Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here Saturday night while visiting friends for the weekend. Hotel was clean and quiet and close to everything. I'd definitely recommend this hotel and stay here again!
Genuine Expedia guest review
Other trip Jan 28, 2014
A Traveler
US
4.0 / 5Excellent
"Business Trip to Commack.NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Convienent & Timely
Genuine Hotels.com guest review
1 night business trip Jan 23, 2014
Gary
US
5.0 / 5Outstanding
"I would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleased with hotel. We liked the shuttle to the outlets and the diner right in front! The service at the front desk was awesome (I think her name was Jody or Judy) Very helpful and patient. The only disappointment was that the website said that there was a bar/lounge and there was not.
Genuine Hotels.com guest review
3 night trip Dec 26, 2013
Pam
US
4.0 / 5Excellent
"Our weekend on Long Island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We lived in Commack we were down to visit old friends. This Hampton was just right.
Genuine Expedia guest review
Other trip Dec 28, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice. only complaint is that the front desk called to say people were complaining about us slamming the door, which we were not, it was the hinges on the Door that, when you let go, would close the door very loudly, maybe they should adjust the hinges.
Genuine Hotels.com guest review
3 night trip Nov 26, 2013
A Traveler
US
4.0 / 5Excellent
"Wedding stayover"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bed was a little lumpy. Overall good stay I am always pleased with the breakfast.
Genuine Hotels.com guest review
1 night trip Nov 21, 2013
jborges
US
5.0 / 5Outstanding
"Hampton Inn fit the bill"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was easy to get to (right off the highway), accommodating (honored my request for a 1st floor room), and the breakfast was more varied than many I've seen in "breakfast included" hotels. My only minor complaint is that the food in the warming trays was not very warm! Room was spacious and clean.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2013
Susan
US
5.0 / 5Outstanding
"Conference"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms were clean and comfy. The daily breakfast was a hit since I was at a conference that did not provide food. The 24 hour fitness center was very convenient.
Genuine Expedia guest review
Other trip Nov 21, 2013
Ivan
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was one of the cleanest I have ever had the pleasure of staying in...very comfortable for the price. Down side there were several wedding parties staying in the hotel and when they came in at various time thru out the nite they had no consideration for the other guests sleeping at 1:30-3am!!!!! Nor did the "gentlemen" who left at around 6am!!! When we left at 10am we made sure to make plenty of noise!!! The breakfast buffet was packed and people just sat there and didn't move so we went and ate at the diner!! All things considered the things that upset us were out of the hotels hands but maybe they could have put us away from the wedding party???
Genuine Expedia guest review
Other trip Nov 18, 2013
Colin
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It served a purpose. The hotel was very utilitarian, not really a vacation or place to "go to". It was expensive for what service was provided.
Genuine Hotels.com guest review
2 night trip Nov 10, 2013
Bruce A Uydess
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was courteous. The room was a nice, clean, up to date. The bathroom was very nice, spacious and clean. The room was a bit on the small side and the beds weren't terribly comfortable, but it was very clean.
Genuine Hotels.com guest review
1 night family trip Nov 9, 2013
Jennifer
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
a bit overpriced, however we had a funeral to attend and took what was available
Genuine Hotels.com guest review
1 night trip Nov 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Friendly Staff, Clean and comfortable rooms"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location was convenient. For the price, the quality of service was great. Hotel room was clean and comfortable. Easy access to highways, and right next to a diner if you wanted a late night dinner, or missed the free breakfast. Parking is free and the free breakfast was good too. They always kept fresh coffee for you too.
Genuine Hotels.com guest review
2 night trip Nov 2, 2013
A Traveler
US
5.0 / 5Outstanding
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect
Genuine Hotels.com guest review
2 night trip Oct 25, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel in Commack, Long Island."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were in Commack to visit my mother-in-law who lives in the Gurwin Nursing and Rehab Home. The hotel is very close to the nursing home, making it reather convenient for visits. Hotel has also got some sort of complimentary service to take hotel guests to the home if they have no car for transport. There is a restaurant called Premier Diner adjacent to the hotel. Food is very good and the portion BIG! OPens late too. Hotel has breakfast in morning, included in room cost. We can make waffles and toasts, also offering eggs and sausage, cereal, fruit, yogurt, that sort. There is a coffee/tea station opened all day in the hallway. Front desk staff are very friendly and helpful. Room has refrigerator and microwave oven and you can heat up your food leftovers etc. But they don't have silverware or plates, so I bring my own every time. Of course you can request from housekeeping, but I prefer silverware and real plates to paper and plastic. If you are planning to visit someone in the nursing home, I highly recommend this hotel, and I think they said they have a Gurwin rate.
Genuine Expedia guest review
Other trip Oct 22, 2013
MJ
US
4.0 / 5Excellent
"Good choice in central LI"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
We were in Long Island for the Cow Harbor 10K race and the hotel was very convenient not only in terms of getting to the race, but also to the highway. There was plenty of parking, the hotel lobby was clean and spacious. The room was quiet. linens/furnishings updated and the bathroom was nicely appointed. The only downside to the room was the rock-hard mattress ~ both my wife and I found the mattress lacking. That said, we would stay there again if we found ourselves needing a hotel in the area for one or two nights.
Genuine Hotels.com guest review
1 night trip Sep 20, 2013
James
US
3.0 / 5Good
"Noisy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice clean and convienient, but noisy
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Great choice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Will def stay at Hampton inns when available. Very clean and friendly
Genuine Expedia guest review
Other trip Aug 27, 2013
michele
US
5.0 / 5Outstanding
"more than expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I thought it was wonderful. A very pleasant surprise! Would stay here again.
Genuine Hotels.com guest review
2 night trip Aug 7, 2013
John
US
5.0 / 5Outstanding
"Perfect, Even lets us check in early!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We came in for a family reunion. We had several families staying there, all said it was clean and comfortable. Breakfast was good. Everything was fresh and plenty of seating. Very nice overall.
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
my stay was ok. Nothing noteworthy. Enjoy staying close to family and friends.
Genuine Hotels.com guest review
7 night trip with friends Jul 12, 2013
Linda
US
4.0 / 5Excellent
"Clean hotel, nice Breakfast Buffet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, nice location, staff seemed nice and helpful.
Genuine Expedia guest review
Other trip Jul 18, 2013
A Traveler
US
4.0 / 5Excellent
"not bad!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
worked for me
Genuine Hotels.com guest review
1 night trip Jul 9, 2013
nick
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy check-in & Out. Pleasant staff. Very convenient to restaurants , shopping and work.
Genuine Expedia guest review
Other trip Jul 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Family Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good breakfast, easy location, pool, fitness, all affordable
Genuine Expedia guest review
Other trip Jul 6, 2013
A Traveler
US
3.0 / 5Good
"Family vacation"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
hello. we really enjoyed the hotel. It was so clean and location was great , since we were driving by car. comfort and cleanliness of the room was very up to standard. There was two things that I would like to comment on was , the shower nob , was not working well. We had issues turning the water on and off. At one point it did not work. This is sumthing possibly necessary to change and secondly , we arrived late at night tired about 11.30 , so we decided to stay at your hotel. The lady at the front desk was rude. Maybe she was tired also. But i was hoping because it was an expensive hotel, we would have liked the service to be more friendly. This was disappointing. But overall everything eles was fine. We just wish the lady at the front desk was a lot more polite and we would have enjoyed our stay a lot more. thank you for the survey, were we can leave a comment to improve your services and make hampton a great hotel to stay. have a nice day.
Genuine Hotels.com guest review
1 night family trip Jun 14, 2013
soslan
US
5.0 / 5Outstanding
"Another outstanding Hampton Inn experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hampton Inn continues to be one of my favorite hotels to stay at. They are always clean, comfortable, and they serve the best breakfast. The waffles alone make this place worth staying at. This hotel was no exception. The staff was ultra friendly, the room was extra clean, and the hotel was exactly what I would expect from a Hampton Inn.
Genuine Hotels.com guest review
1 night business trip Jun 5, 2013
Pete
US
5.0 / 5Outstanding
"nice stay, great place for everyone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we really enjoyed our stay there, definitely would go back.
Genuine Expedia guest review
Other trip Jun 4, 2013
Justina
US
5.0 / 5Outstanding
"It was a good experience overall"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
There were many positives, so keep it up! Some Negatives: 1) I asked the receptionist for toothpaste during the beginning of the check-in process, but she forgot to give it to me. After I asked again, she then gave the toothpaste to me. 2) There were no plastic bags in the trash bins in the room or the bathroom. I called the receptionist and she had someone bring up two EXTRA large trash bags (the ones you put in EXTRA large trash bins, not in small trash bins in the room and the bathroom). 3) Free TV channels did not work. --- Please train the staff to listen to the guest's requests carefully. If they do not understand, then have them ask the guest for clarification. Thank you!
Genuine Hotels.com guest review
1 night trip May 18, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff was friendly, pleasant, and helpful. The room was clean to an extent the rug needed to be Shampoed and I found a LG safety pin in the bed skirt which almost stuck my little one
Genuine Hotels.com guest review
1 night trip May 27, 2013
shopper
US
5.0 / 5Outstanding
"Convenient and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great. i'll be back
Genuine Hotels.com guest review
1 night business trip May 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Enjoyable Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Breakfast was the only thing lacking. It did not look appetizing at all. Good news is the diner next door had a great breakfast.
Genuine Expedia guest review
Other trip May 23, 2013
Babs
US
5.0 / 5Outstanding
"Family Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very pleased as soon as we entered the hotel lobby. The staff was cordial, helpful, and efficient. Our room was very nice and we were comfortable. We really liked the fact that breakfast was included and the choices were great. It really saves time not having to drive around an unfamiliar area looking for breakfast before starting your day. We would stay at Hampton Inns again.
Genuine Hotels.com guest review
1 night trip May 11, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient for those on business throughout LI"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice enough. I was travelling all over LI for business over several days and wanted a centrally located hotel. Free wifi was great, quite fast as far as hotel connections go, and it was nice to be close to a shopping center for food.
Genuine Expedia guest review
Other trip May 7, 2013
A Traveler
US
4.0 / 5Excellent
"Decent Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice stay, only issues: the beds were a little hard, and bedding (duvet) a little over used, also, the cable did not work on most channels, for example, on CNN NBC and main channles, the cable would error and do the 'digital tiling' issue where the other channels would work. HBO channels same issue. Other than that a nice stay.
Genuine Hotels.com guest review
3 night trip Apr 22, 2013
JK
US
3.0 / 5Good
"NEEDS IMPROVEMENT IN CUSTOMER SERVICE!!!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very well kept and we loved our room and cleanliness of the room. The housekeeping is so sweet and polite and would do anything to make your stay pleasurable. As for front desk, now that's another story. I specifically called prior to booking my night to ask if I can have a late checkout for 2 pm due to an event I had much later on the next day since I wasn't from the area, and the lady I spoke with said it would not be a issue and I can stay later with no charge.So I booked for that reason alone and long and behold I get to the counter to check in and informed the young lady at the front desk of my request and gave name of who I spoke with and said it was okay, and do you believe she was very unprofessional and said "UH NO CHECK OUT IS AT 1 PM". So next day the very same person I spoke with happened to be working in front desk morning of me checking out and she all of a sudden denied she said that. Then goes into saying for a additional hour I would have to pay for a half day. I think their front desk is a joke and its funny how they say anything you want to hear to get u to book but when time comes for them to own up to what they said is okay no one will admit to it. I think over all my stay would have been all "5's" if it wasn't for front desk to have aggravated me with their unprofessional-ism and no courtesy of their guests. Customer service skills must be improved at this location!!!
Genuine Expedia guest review
Other trip Apr 21, 2013
A.C.
US
5.0 / 5Outstanding
"As always a great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed here a dozen times & every time is great. The rooms are clean & staff are friendly. The only thing was that a very loud couple walking the hall talking @ 3:45am when I was trying to go to sleep but not hotels fault. We didn't make breakfast but times before have been great. We will be staying here again : )
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2013
Jessica
US
1.0 / 5Poor
"not comfortable"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Room was small and dark, and the furniture looked dirty. They are in the middle of renovations so hopefully the rooms will be part of the update. I ended up moving to a different hotel. I had made a special request which was not totally honored. The desk clerk was not helpful or friendly. I do not think I will go back there again.
Genuine Hotels.com guest review
2 night business trip Jan 20, 2013
anonymous
US
5.0 / 5Outstanding
"Excellent choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent facility across the board. Will stay again when in the area.
Genuine Expedia guest review
Other trip Jan 24, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
very happy with the room, i was only there one night . the breakfast was nice too. staff members were helpful.
Genuine Hotels.com guest review
1 night trip Jan 19, 2013
chris
US
5.0 / 5Outstanding
"Everything we needed..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Staff were great, friendly and efficient. We were 2 adults and 3 children in one room so we needed extra towels and pillows, called the front desk and had them in 5 minutes! We checked in late, so this accommadation was at 10pm! Breakfast was good, pool was nice and well maintained, room was clean but a little on the small side for a King suite (which is the only reaon I gave comfort of the room a 4). Would stay here again but would consider adjoining rooms if the children were school aged.
Genuine Hotels.com guest review
2 night trip Jan 18, 2013
frogette412
US
4.0 / 5Excellent
"GOOD STAY"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice almost all staff was accommodating. Room was clean. Housekeeping staff very nice but difficult to explain what was needed. Check in staff has a slight attitude when asked a simple question, but she quickly toned down.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews