"Great Place to Stay"
Hotel location was great! Free breakfast was great!Genuine Hotels.com guest review
"Nice hotel, easy access to attractions."
We had a couple of small problems with our first room. The phone was not working and the TV only picked up a couple of channels. We told the front desk and they had us moved immediately. The staff was very accommodating, friendly and helpful. The breakfast buffet was good and plentiful with different choices every day. Hot cocoa and cookies in the evening, […] yum! Read moreGenuine Expedia guest review
"Staff makes the Difference Here"
The hotel, overall, is good, not great, but what makes the difference here is the friendly, helpful staff. Across the board, they are some of the nicest people I've met. I also liked the free WiFI, and the breakfast offerings were extensive and the hard boiled eggs a welcome option you don't often see. The location was also very convenient. I wasn't […] as impressed with the room. The bathroom tub grout definitely needs some help, and there was an odor outside our room that I thought was smoke even though the hotel is non-smoking. Read moreGenuine Hotels.com guest review
"Great staff and service."
Comfy place with very wonderful staff. Close to downtown.Genuine Expedia guest review
"It says pets not allowed and a dog was barking"
The dog was in a Romo next to ours barking the hole night!Genuine Expedia guest review
Great staff! Small room, dirty toilets and sink, cobwebs in the corners, and the wall paint multiple colors where touch up efforts went wrong.Genuine Hotels.com guest review
"Cheap and comfortable plus popcorn"
Hotel staff was pleasant and helpful. We got what we paid for with the rooms. The hotel was just a $10 can ride from Beale stGenuine Expedia guest review
"Very good hotel"
Great hotel, nice employees and rooms.Genuine Hotels.com guest review
The staff was very pleasant and the rooms were clean and comfortable. Thanks for everything.Genuine Hotels.com guest review
"Great location close to Beale Street."
I am very impressed with the hotel staff. They went out of their way to make sure we had everything we needed along with calling upon a reliable taxi driver to take us down to Beale Street when the original company we had called to pick us up kept putting us off for over an hour. This Holiday Inn Express had the most amazing breakfast feast I have ever […] had offered to me with any other hotels I have stayed at too. I will most definitely be staying at this Hotel again in the future...thank you for a wonderful experience!!! Read moreGenuine Expedia guest review
The hotel stay was good . The staff were cordial and helpful. Upon walking into the room there was a damp musty smell which was a little alarming, but the smell was taken care of by the airconditioner. The pictures that I used to decide where we would stay must not have been recent. The houskeeping staff did a good job but they could not do anything […] about the obvious wear. Read moreGenuine Expedia guest review
The pictures on the website do not reflect how the hotel really looks.Genuine Hotels.com guest review
"Walkin' in Memphis"
Pleasant stay, convenient location, reasonable price. HappyGenuine Hotels.com guest review
"Close to hospitals"
Like the rest of Memphis, this is in a run down neighborhood, with few amenities nearby. Our room was comfortable, but the folks travelling with us had a microwave & refrigerator (in badly need of defrosting) for the same rate, and I had booked the rooms! Key card didn't work on rear entrance, where the smokers congregate - yecch.Genuine Hotels.com guest review
Not the greatest of Hotels stays. The door key would not open the enternce door neasest the elevator, reported I reported it to the front desk but the issue was never resolved. My wife left clothing on the bed we phoned back but the housekeeping staff stated nothing was left in the room, however I know it was I fail to pick it up with my overnight […] bag Read moreGenuine Hotels.com guest review
"Excellent service, hotel needs better cleaning"
I experienced excellent, friendly service but the hotel needs better cleaning -- the floors consistently had visible debris that should have been vacuumed up. I was pleasantly surprised that the manager hosted a few hours of free beer and snacks (including fried chicken or catfish) each Monday, Tuesday and Wednesday. That was a nice touch.Genuine Hotels.com guest review
"the hotel staff was extremely friendly."
when we arrived the staff was very friendly and extremely accommodating. the rooms were very clean. my husband wished we would have had a refrigerator in our room. not a big deal though. when we return to Memphis I will stay at this holiday inn express. we usually stay at four star hotels but there is no need to pay for that when you can have it all […] at this hotel. Read moreGenuine Expedia guest review
Swimming pool, free popcorn and cookies + southern hospitality. Can't really complain about that. If you goto memphis, get a car. We didn't and the bus never came which resulted in walking or cabs. Walking in Memphis as a cop told us at the hotel, will result in us dying and then he laughed maniacally.Genuine Hotels.com guest review
"a good bargain"
Hotel was great, 15 min walk to downtown, but memphis has plenty of parking and its a super easy ride in, neighborhood was a bit rundown but i wouldnt hesitate to stay at this holiday inn express againGenuine Hotels.com guest review
"Good location, terrible hotel."
Upon checking in, I was told by the person behind the desk that I should go online and give him and his associate a 10/10 for their helpfulness. Are you kidding? Someone needs to tell him that it just doesn't work like that. The next day our power went out and we were forced to take cold showers. Terrible hotel.Genuine Expedia guest review
"Clean, Convenient, Courteous"
Hotel staff was very friendly. Room was immaculately clean. Efficient service. Very close to downtown Memphis (5 minute drive). I will return to this hotel for my future visits to the Memphis area.Genuine Hotels.com guest review
We unexpectedly needed to change rooms when we arrived, but the staff handled this promptly and all were SO nice!Genuine Hotels.com guest review
"Great Stay for A Weekend Get-Away!"
We enjoyed our stay, the staff was so accommodating and saw to all our requests. My husband and I stayed here for our last weekend get away before our daughter is born. We enjoyed how close we were to downtown, and all the historical culture that Memphis has to offer. Would recommend this hotel based on service and quality of the hotel, it was very […] reasonably priced! Read moreGenuine Hotels.com guest review
"Convenient and excellent service."
Staff were wonderful; amenities were very good. Breakfast a bonus. Great value for money.Genuine Expedia guest review
"About a mile away from Beale Street"
Staff was nice and professional. Also were fast and answered all questions without any problems. Would stay again anytimeGenuine Expedia guest review
Room was small but very clean and so quiet! Breakfast was more than most hotels - gravy biscbiscuits !Genuine Hotels.com guest review
"Very nice, pleasant staff, very helpful."
One of the best amentities and one they should promote more of is how close they are located to the trolley that takes you to the downtown area and back. This saves a significant amount of time and money in travel time and parking fees. It was a dissapointment to fine out the city transit authority decided to shut this trolly down on Sunday's and on […] Monday through Saturday at 6 PM. All of the others run Sunday through Saturday until much later in the evening. The hotel should protest this decision by the transit authority, as this form of transportation is a huge asset for their guests. Read moreGenuine Expedia guest review
"Very close to SUN studio!"
Great hotel, very friendly staff, great breakfast, Overall I had great stay in this hotel. Very close to SUN studio!Genuine Expedia guest review
MY STAY AT THE HOLIDAY INN EXPRESS MEDICAL CENTER MIDTOWN WAS AWESOME. THE STAFF WAS VERY FRIENDLY ALL THE WAY DOWN TO MAINTENANCE. THE BREAKFAST BAR WAS SO GOOD AND FILLING. I WOULD MOST DEFINITELY BOOK THIS HOTEL AGAIN. ACTUALLY I'M THINKING ABOUT VISITING MEMPHIS AGAIN JUST TO STAY THERE...LOLGenuine Hotels.com guest review
"Nice hotel somewhat overpriced"
Average facility, very small rooms particularly when a cabinet in the room substitutes for a closet. No refrigerator or microwave, items found in much less expensive hotels. Difficulty connecting to WiFi which the hotel's support resource (third party) claimed was due to hotel's firewall. Staff friendly, but not terribly helpful. Excellent breakfast. […] Only a few blocks from the trolley stations and not far from downtown, but otherwise did not appear to be a safe neighborhood. Very few available electrical outlets for computers, cellphone chargers, etc. Read moreGenuine Expedia guest review
"Clean rooms and friendly staff"
Family of 3 stayed 3 nights (weekend). While not a tourist attraction, it was a decent and clean place to stay. The staff was very helpful and accommodating for our 2 month old. Free popcorn and cookies in the evening was a nice touch. Breakfast was also top notch. There was very little to complain about: Prices kind of high, and while it *is* within […] easy walking distance of a trolley stop to go downtown / Beale, you will have to walk through a somewhat rundown area to get there. It felt somewhat unsafe at night. And the pool hours were 10am-10pm, which stinks if you like morning swims. Overall, I enjoyed my stay. Read moreGenuine Expedia guest review
Staff was friendly, room was clean, and overall was just a great experience. Would definitely stay here again.Genuine Expedia guest review
"BBQ & the King"
Good location, close to Beale St and Graceland. Great hotel stay, room was clean and very comfortable. Breakfast was excellent, best biscutts & gravy we've had in a long time. Staff was great and very helpful.Genuine Hotels.com guest review
"Good room for the price"
Staff was great and the room was clean. I didn't get the room I asked for but they made every effort to meet my need.Genuine Hotels.com guest review
Staff extremely friendly and helpful! Breakfast surprisingly good!Genuine Hotels.com guest review
This hotel was very clean and pretty centrally located to everything we wanted to do.Genuine Hotels.com guest review
"Nice, clean hotel. Close to attractions. Recommend"
The hotel is located fairly close to the downtown area and Beale St. The hotel was clean, the staff was very nice, always helpful and always smiling. The breakfast was good (continental b-fast). Overall I would recommend this hotel.Genuine Expedia guest review
"Not a typical Holiday Inn Express"
I have been to Holiday Inn Express hotels all over the country, and they have consistently been very nice and above average. This place is more run down and the surrounding area is not great, but it is a convenient location in midtown. The room I was in as were the surrounding rooms a non-smoking room, but there still always seemed to be a smell of […] cigarettes in the room, more so in the hallway. Don't expect the usual quality hotel you would normally be used to when staying at a Holiday Inn Express. All in all it is not a bad hotel, just not what I expected. Read moreGenuine Hotels.com guest review
"Mostly goods to report!"
I thought the negative reviews were a bit harsh. The hotel does have some roughness around the edges, but our room was very clean & comfortable. Even though we were right by the elevator, we heard nothing on a Saturday night and enjoyed a very restful night. The hotel service would have scored a perfect 5 out of 5 had it not been for the wake-up call […] at 6 a.m. which we didn't order! Other than that, it was perfectly acceptable. Read moreGenuine Hotels.com guest review
An absolutely great breakfast!!Genuine Hotels.com guest review
"A good deal in every way"
This hotel was a Hampton Inn before it became a Holiday Inn Express, so it shows a few minor signs of wear, but it's a good value in an excellent location in the Memphis Medical Center and near Beale Street and downtown. The breakfasts--included in the room price--were tasty, plentiful, and a little different each day. Beds are soft and comfortable […] and there are the usual in-room amenities. The staff was courteous and helpful. Read moreGenuine Expedia guest review
"Good Price, Great Location"
Comfortable bed, great free breakfast, free parking, no on site self-service laundry, small bathroom, rooms were compact and small, free popcorn and cookies daily, great location was close to Beale St, Mud Island, Mississippi River, Memphis Zoo, Memphis Children's Muesem, and many other attractions. Good price for location and what you get.Genuine Hotels.com guest review
I don't know if it was the solicitors in the parking lot or what seemed to be non hotel guests using the pool and hopping off a bus to enjoy breakfast that bothered me more. Needless to say I would not stay here again.Genuine Hotels.com guest review
Nothing special but only hotel in area that doesn't charge for parking. Rooms small and dated. Air conditioning loud and ineffective.Genuine Hotels.com guest review
Was very pleased with the hotel and the staff. Staff was very friendly and helpful. Will stay here again.Genuine Hotels.com guest review
Everything worked as advertised. Rooms were pretty nice and the staff was extremely nice. I asked to extend my checkout and they had no problem with it. They actually suggested it. I will definitely be staying here again.Genuine Hotels.com guest review
"This hotel was clean with a great bfast buffet."
This hotel was clean with a great bfast buffet. and centrally located. Great staffGenuine Expedia guest review
"Nice Night In Memphis"
I arrived at the hotel in the early evening. Employees were nice and professional . The television remote in my room was not easy to use and the lid that, holds in the batteries kept falling off. Popcorn in the lobby is a nice touch. I wish there had been some cookies. I thought theyhad a great breakfast the next morning.Genuine Expedia guest review
"Clean, Convenient, & Comfortable"
Well kept property with easy access to Beale Street and the airportGenuine Hotels.com guest review
"Welcoming and efficient."
Staff was wonderful and very helpful. Very friendly and efficient on every level. Amenities were plentiful and good quality. Reasonable rate considering all we received. Would never hesitate to return. Thank you for a warm welcome for our first time In Memphis.Genuine Hotels.com guest review
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