"Looked good at first"
I've stayed here before and did not have a problem. This time was different. It looked good at first. The room appeared clean and everything seemed fine. We left and came back. Upon getting things out of our suitcases, I encountered a roach. I didn't think much of it because one can just be a fluck (on rare occasions). However, the next morning I found […] 2 more roaches scurring throughout the room. So, apparently they have a roach problem! Read moreGenuine Hotels.com guest review
"Last minute so I can't complain"
Made my reservations at the last minute so I did not check out this place first...not bad but not what I expected. Room could have been cleaner but staff was very accommodatingGenuine Expedia guest review
Decent stay for the price. People next door were drunk and fighting, but staff was happy to move us to a different room. No fridge, but microwave in lobby. I wouldn't mind staying here again.Genuine Hotels.com guest review
"Inexpensive, near everything"
Last minute choice after driving in bad weather. Friendly staff, clan and comfortable. Convenient parking.Genuine Expedia guest review
Room was very small but adequate. This was a stop over before our flight the next morning.Genuine Hotels.com guest review
"Good for the price but needs improvements."
The room was a little small for the queen bed. The door is outside so it is much colder because of that. We had to keep the heater on all night and it was in the room heater, which was very loud. The breakfast was better than others but did not have many hot items. The shower did not have a spot to hold your soap so you had to put it in the corner. […] Looking for a different hotel next time. Read moreGenuine Hotels.com guest review
The breakfast food consisted of stale bakes goods, they were obviously recycling from the previous day's - over and over again and I swear purchases them stale. 'Fresh' items consisted of apples, oranges and a limited # of boiled eggs. The room was cramped, no mini refrigerator or microwave. The bed cover was a polyester blanket sandwiched with two […] flat sheets. And any extra was all of a VERY small bottle of cheap shampoo, conditioner and a sliver of bar soap. Really, for another $15, go somewhere else. Read moreGenuine Expedia guest review
Across from another Hotel I stayed at before and was great! The only difference is that the rooms are access from outside and not in door. The rooms were clean and comfy, morning breakfast awesome, and excellent staff. Will stay again!Genuine Hotels.com guest review
"Will stay her again."
This is my second stay at Baymont and I will definately stay here again.Genuine Hotels.com guest review
Not my first stay at this Baymont Inn. As in past, staff was very friendly and accommodating. Room temp easy to control to individual preference. Beds VERY comfortable, pillows fluffy. Very clean property. As with many chain lodging facilities, I would be more particular in regard to the 'little' things regarding routine maintenance that catch the eye. […] Now that I'm retired, I travel often, most times within the state of TN as there is much to enjoy with TN's borders. I find much consistency with staffing, cleanliness and general maintenance between various Baymont properties. Also, MUST mention the complimentary breakfast. Must above average in variety, freshness and tastiness. Read moreGenuine Hotels.com guest review
The only negative about our stay is I asked for adjoining rooms when I booked and didn't receive them! Other than that the stay was great!Genuine Hotels.com guest review
"Very Nice Facility"
Staff was very friendly at both arrival and departure. I arrived early for an Appointment at the VA Hospital. My wife didn't wish to go with me due to the fact that I had an 11 Am appointment and a 4 Pm one as well.She is handicapped and didn't want to set around for 5 hours at the hospital. We requested an early Check in and the staff was more than […] willing so we checked in at 10 Am and I made the 11 Appointment on time. Great folks! Thanks Expedia for a great price and a Great staff at the Baymont Inn. Read moreGenuine Expedia guest review
Another very pleasant stay at this Baymont Inn. Very convenient to many area entertainment destinations and restaurants. Extremely friendly and helpful staff. Very clean and well maintained facility and grounds. Right on Elm Hill Pike with 24 hour activity, but no noise in room. Great complimentary breakfast. Always good rates.Genuine Hotels.com guest review
"Close to Airport"
Okay for the little time I spent.Genuine Hotels.com guest review
it was a very clean hotel. staff was very helpful. breakfast had a wide variety and was fresh items. the room was clean quiet and comfortable. very very nice hotel for the money.Genuine Hotels.com guest review
Room was worn but clean. Only complaint was the pillows were small. Bring your own!Genuine Expedia guest review
"Smoking room that we did not order"
We were very disappointed that we got a smoking room and it was awful. Could not breathe and certainly did not sleep. Was only there a few hours. Manager sent maintenance to spray but said this was the only room available and could not return money paid. Never will we ever stay there again.Genuine Hotels.com guest review
"close to interstate and children hospital"
it was great quite and, helpful gave directionsGenuine Hotels.com guest review
"Nice staff, dirty motel"
Staff was friendly and great. Room was dirty, carpet needs cleaning bad, big cobweb hanging from ceiling, tub drain couldn't keep up with shower water.Genuine Expedia guest review
"Room Key Issues"
The only issue was the room keys after every night they were not working. Breakfast was great, customer service was excellent, the room was always clean. Staff was courteous!Genuine Expedia guest review
The front desk employees were friendly and helpful. Room was clean. I was told on the phone when I made the reservation through Expedia that our room would have a sitting room, but it did not. We had 4 adults, in 2 double beds. There were only 2 towels so we called the front desk at 3:30 pm and then again at 9:30 pm, but they were not delivered, so […] we ended up going to the front desk ourselves to get them. Other than that, we were very satisfied with the cleanliness, location, breakfast and staff. Read moreGenuine Expedia guest review
"Can shuttle or cab ride to downtown from here"
The shuttle to downtown recommended by the hotel was more expensive than the cab ride home. We were told one price but the shuttle driver charged us more, which may be because they were busy bringing people to the titans game.Genuine Hotels.com guest review
"Would Not Stay Here Again"
The staff working the front desk were too busy smoking right outside the door to take care of the guests. The worst part was that I had a package overnighted to me there and I called twice and was told that it never arrived. After checking out of the hotel and tracking it with FedEx, I found out it really had been there all along. To their credit they […] did then overnight it to me at my new location, but I definitely wouldn't stay here again. Read moreGenuine Hotels.com guest review
This was my second stay at this baymont suite. The price is very cheap compared to another one I usually stay at. The rooms are very clean- front desk people were very firendly and the breakfast was very nice. It's also very close to everything. Will probably continue to stay there when in nashville. The only negative I had was the message light on […] the phone would not go out and it blinked all night BUT I got a towel and covered it up! problem fixed Read moreGenuine Expedia guest review
"Nice, clean, nothing fancy."
This hotel is clean. It isn't anything fancy, but fancy isn't necessary. A quite, clean, dark room is necessary. That is just what we got. The curtains close all the way so the room is dark, everything functioned correctly. It was a nice place to stay, and we plan to stay there again.Genuine Hotels.com guest review
"Clean comfortable beds"
Nice clean comfortable beds. Good room for the moneyGenuine Expedia guest review
"2nd stay at this hotel"
For the price, it was comfortable and convenient. Breakfast was decent, although heavy on the carbs.Genuine Hotels.com guest review
"Hotel needs updated"
The room was clean.. but is in need of renovation. Pictures are very good on the site.Genuine Hotels.com guest review
"TERRIBLE BREAKFAST COFFEE"
The breakfast has liquid instant coffee from a machine, which is really bad. The only creamer is powder type which is awful. There is no loaf bread for toast. I would rate the breakfast 1.5 out of 5. The room had stains all over the carpet. The bathroom floor was pretty filthy with dirty grout between tiles. No fridge. No micro. Plenty of outside noise […] including planes, traffic, and people. No full maid service one day. I think you get the picture. The TV, bed, heat/air, location were good. Read moreGenuine Hotels.com guest review
"close to meeting location"
Surprised by condition of hotel--modern, freshly decorated. Generous breakfast bar, free morning newspaper, convenient Wi-fi, very quiet.Genuine Hotels.com guest review
"Great for early flights, access to downtown"
We chose this hotel for price and location. It is minutes to airport and downtown Nashville, which was perfect for us. Breakfast was a typical continetial one, but was over at 9 am, a little earlier than most places. Hotel was clean and we had a couch also which was nice to have. No fridge which was a reason for a four on scoring.Genuine Hotels.com guest review
"location dictates expensive price, reasonable"
this is equivalent to a stay at hampton inn or farfield inn with their price. breakfast is 6-9am and would be good to end breakfast at 1030am for families with children. they will take a copy of your driver's license and credit card, a dangerous business practice and should an employee go ........Genuine Hotels.com guest review
Close to downtown! Bed very comfortable. Would stay here again!Genuine Expedia guest review
I've stayed in better. Bathroom was not clean. Carpets were stained. Sewer smell in bathroom.Genuine Hotels.com guest review
"we were happy"
We stayed friday through sunday and we were happy with the hotel. It was only a short distance from downtown and other landmarks. We would stay here again.Genuine Hotels.com guest review
"Decent Hotel for the price"
Had a little trouble in checking in but overall the experience was ok.Genuine Expedia guest review
"Easy access to highways"
Room had cobwebs on the lights, dusty tables, floor dirty and kept looking into the window waiting for us to leave. Good note, bed was comfortableGenuine Expedia guest review
This hotel needs to be completely cleaned from roof to floor and the customer service needs to be completely overhauled :( HORRIBLE experience !! Only redeeming quality is that the manager took the time to listen to my complaint - now what was actually done about it not so sure....Genuine Hotels.com guest review
Nice stay for the buck. Helpful service! 3pm check in is the check in!Genuine Hotels.com guest review
"never stay here again"
Breakfast was terrible; emploies were rude; and there was a half covered hole in the wall next to my bed, not to mention the three different colored tile repair in the shower?!!!Genuine Hotels.com guest review
Very pleased with hotel and accomodations. It was semi close to the hospital that we had to go to.Genuine Hotels.com guest review
"Nashville Fall Vacation"
The staff was friendly and helpful. The price was very good for a four day stay. Also, the hotel location made travel downtown Nashville and other local events easy! We would stay there again. We would stay there again.Genuine Expedia guest review
My wife says the hotel was decent but she missed the waffles for her breakfast.Genuine Hotels.com guest review
We expected a lot more in this place, especially for a high rate for one a night stay. The staff was not understanding in our needs for the stay or answering our questions regarding places to eat, visit, etc. We also found them to be quite backwards. Felt we shouldn't explain that here. We wouldn't have hired them in our business due to their appearance. The […] room was very cold and while we tried to adjust the heat while it was in the high 80's outside. There were no blankets just thin sheet like bed coverings. The pillow (4 of them for two beds) were 18" by 18" square. What? Made for a very bad nights sleep. In the morning we went down to have the breakfast we were told about. The waffles from the frozen packaged kind were heated up and then left out in the open lined up on the donut tray. Nothing we wanted to eat even as hungry as we were. Went down the street to a restaurant. We will never stay here again. Read moreGenuine Expedia guest review
"Decent place and price"
Can't complain of the place. It was just a place to stay overnight. Nothing fancy.Genuine Hotels.com guest review
"wow, read the reviews"
Requested handicapped accessible, with walker. Sent to 2nd floor, outside, around back, six rooms from the end. Handicapped parking was empty by front door. Requested 2 additional pillows, was told they would see if they could find any and bring them up. Never showed, never called. Not even regular size pillows. One was a little smaller and the other […] smaller than that. Reminded me of camping pillow. Only 2 per bed. 3 of us in room. Could not move walker around room. Had to park it then walk around room. I read the reviews of other people. I could not believe all of the negativity, figured they have changed...on no, no, no. Another customer ran bell twice waiting for someone to come to the desk so he could get a receipt and no one showed as far as I know. I just put down the down the key and left. Saw a bug that matched the stone wall (which is behind the hotel which is fine because they build these hotels by mountains) in color inside the hallway behind the doors. This hotel is on hotel row too. Hotel staff smoking outside, some on cell phones. Wow, what a way to run a business. Read moreGenuine Expedia guest review
"Great value 15 minutes from Downtown Nashville"
Many good places to eat, drink and shop within 5 minutes and walking distance.Genuine Hotels.com guest review
The service was very good. I had a nice room and enjoyed my stayGenuine Hotels.com guest review
"About the room"
It was a nice room, but a bit cramped. Having an armour instead of a closet, then putting a desk, chest of drawers that holds the TV, and a lower table in the room all along one wall made it tight and one way passing for my husband and I. The bathroom tub faucet leaked water, but it was ok after a while and messing with the handle. It was overall a […] nice room, but wished there was a little more room between the furniture and the bed. Read moreGenuine Expedia guest review
Hotel was clean and the staff was friendly. Wish our room was not beside the elevator; it was noisy. The only complaint is this hotel makes a copy of your driver's license. Not a fan of that at all.Genuine Expedia guest review
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