The hotel was fine. Could have been a little more updated. We were next to the elevator which you could here but wasn't much of an issue while sleeping.Genuine Hotels.com guest review
"Ok for one night"
The pillows were not comfy. The breakfast was good with many vegetarian options. I had to ask for soap, they only supplied 2 towels. The hotel did not provide any pamphlets for things to do nearby and when I asked them they didn't know where the Portland lighthouse was.Genuine Hotels.com guest review
"OK, but not the place for the power shoppers!"
We were on a yearly shopping trip to the Portland area, this time 10 people travelling.Our king room was adequate for 2 of us, but left little room to move around. Our room was on the first floor, near the lobby area, and shared a wall with the ice machine, which cycled about every 3 minutes. Other noise from the lobby/ rear entrance was not an issue. Our […] room was probably designated accessible, with extended rill in sink and grab bars in the bathroom. The tub was a standard tub, and there was no vanity or even a shelf to put toiletries. The bathroom ceiling tiles were not dropped in place the wallpaper around the sink area was very discolored and worn and the sink backsplash was coming a way from the wall.The room was clean but was very tired. The Duvet cover was crisp white but the duvet inside was lumps and bumps and a king bed with 4 small pillows left a huge gap in the middle with none. Just little things, but not a great spot to hang out and relax after a day of power shopping, which seems to be the biggest clientele at most of the hotels in the Maine Mall area. Nothing terrible but definitely not the best bang for your buck in the area. The other rooms were small as well, definitely a passing through, need a bed for the night kind of place. Front desk staff were indifferent to most of the guests, certainly not as welcoming as many other places in the area. Read moreGenuine Hotels.com guest review
Visiting colleges in the area. We enjoyed Portland. Our room was clean but small. Pool was small also. Fortunately it was not busy.Genuine Hotels.com guest review
"Our home town get away"
A nice get away near home when the kids came to visit. We let them have the house and we escaped. Hotel was clean, neat and most importantly quiet. The only down side was the bath tub which had a nice depth but not the length. This coming from one who likes a warm soak at the end of the day. We would and will stay here again when possible.Genuine Hotels.com guest review
Good room/ bed/food. Had a great time in Maine.Genuine Hotels.com guest review
very close to shopping and malls. Pricey, and staff on the desk were often absent (in back)....when we checked in we were not advised of breakfast offering, or any local "tips"....other than that we had a good stay.Genuine Hotels.com guest review
"CE Wiliiams Hampton Inn South Portland ME review"
Everything was ExcellentGenuine Hotels.com guest review
I was so very impressed with this hotel and thought that it must be newly built, but found out that it has been there for 25 years! Great location. Very clean. Very friendly and accommodating staff. Great breakfast choices. Will definitely stay there again.Genuine Hotels.com guest review
"Perfect stay for getaway weekend"
Perfect stay for getaway weekend. Good location (next to Mall) Short taxi ride to downtown (if you don't want to drive yourself) Clean FriendlyGenuine Hotels.com guest review
Great hotel. Staff was friendly. Clean rooms and quiet neighborhood. We would stay there again.Genuine Hotels.com guest review
The staff was not as friendly as a usual Hampton Inn has. They were resurfacing parking lot and it was a nightmare. Getting in and out they only had enough room for one lane so terrible when meeting another car going opposite direction They did not leave enough spaces for guest to stay in so you had to park across in a big mall parking lot. Every morning […] the housekeeping staff knocked on the door at 9am and didn't give you enough time to answer. Way to early on weekends. One day I was in the shower. Ugg Read moreGenuine Hotels.com guest review
"Portland, Maine airport hotel"
Staff was very helpful and friendly. Was able to get the airport shuttle at the god awful time of 4:00 am, and was even able to have some yogurt & granola that early (before normal breakfast hours). That was great. Room was also very quiet and clean, which I appreciated.Genuine Hotels.com guest review
"Just what we wanted"
This hotel was just what we wanted. Finding it was not easy despite being opposite the mall but that was down to road signage. Once there it was what we have learned to expect from a better-run Hampton Inn. Breakfast was very good indeed and better than some B&Bs we have used.Genuine Hotels.com guest review
"Convenient and Clean"
Everything was above our expectations and the Contential Breakfast was supberb.Genuine Hotels.com guest review
"Great stay near airport"
Everything was great. Solid customer service. The only issue I had was that they seem to need a second shuttle to get everyone where they are going. The shuttle will take you to the market or to restaurants if you have no car and also to the airport.Genuine Hotels.com guest review
"Nice hotel and location."
Staff was very friendly and the hotel was right across from the mall. Main highway was about 1/4 mile away. Easy on/off. Room was very nice and clean. Breakfast was excellent and well maintained.Genuine Expedia guest review
Bathrooms were pretty outdated, could have used a refresher. Staff was overall nice, but couldn't get past the idea that we were staying in a defunct location. Would only recommend if you need a place to sleep (which I did)Genuine Expedia guest review
Better go early for breakfast because once the rush starts people are animals. Some act like they never got a free meal before. Got a coffee and a muffin and left.Genuine Hotels.com guest review
"I will stay again"
Very nice front desk, quick check in. Very close to highway and restaurants, shopping. Will stay on next tripGenuine Hotels.com guest review
"Perfect for our need!"
We stayed one day/night afte our visit to Casco, Maine prior to returning home to Califormia. It was a perfect choice! Staff were all very nice. The complimentary breakfast was really nice - many healthy choices and was ready at 5:00 am! The room was very clean and large! The mall was across the street and the airport was a short drive! Loved the Hampton […] Inn! Read moreGenuine Hotels.com guest review
Thought it was over priced Stayed at a bed and breakfast in tenants harbor that was nicer and cheaperGenuine Hotels.com guest review
Let me start with the staff. They were swamped the whole weekend we stayed there but were always kind and courteous. The room was also better than average. It was clean and the right size for my family of 3. We had to request a cot for my daughter. It was free of charge but very thin and uncomfortable. She ended up spending most of the time in our bed. […] The pool was a major disappointment. The smell from it was nasty and dirty. It seemed as if the pool had not been treated in a long time. Lastly, the price per night was excessive for a hotel that is basically in the mall parking lot. We enjoyed our stay but I'll plan ahead next time and find someplace where we will get more for our money. Read moreGenuine Hotels.com guest review
"Great staff,comfortable room"
Clean room comfortable,quiet.staff made the difference ,very nice and helpful great help with beach informationGenuine Expedia guest review
"Reliable and Restful"
Our first time visit to Portland was delightful from beginning to end. This conveniently located hotel provided us with a very clean, attractive, and well equipped room that included a small fridge , microwave , and a really comfortable bed and chairs. The complimentary breakfast was surprisingly delicious with healthy choices. Good coffee was always […] available. The staff was friendly and helpful. We would choose this hotel again. Read moreGenuine Hotels.com guest review
"Room left unclean"
Unfortunately, on the second day of my stay, my room was NOT clean. When I spoke to the front desk personnel they just said that they had problems with housekeeping on that day. This is a Hilton Hotel and I expect far more then this from this chain.....Genuine Expedia guest review
Can't get any betterGenuine Hotels.com guest review
"Had a lovely stay!"
I only spent one night here before heading to the airport, but was very impressed. The staff was great - very friendly. The rooms have clearly been updated and were very clean. Did not come across any issues. I will definitely be back if I'm ever in the area again!Genuine Hotels.com guest review
"Overnight near airport"
The hotel was fine, a little pricey for a Hampton Inn, but guess it was the time of year. Only complaint was that the bed was really too firm.Genuine Hotels.com guest review
"this hotel meets all needs!"
I loved the 24hr coffee, the breakfasts, the pool and all the people working there! Bed very comfortable and clean room with awesome service!Genuine Hotels.com guest review
"Close to Maine Mall and Airport"
Very nice convenient hotel. Clean room,, friendly staff, buffet breakfast.Genuine Hotels.com guest review
"You Can't Go Wrong at a Hampton Inn"
Nice pool & exercise room. Breakfast was enjoyable with a selection of hot & cold items.Genuine Hotels.com guest review
We chose this hotel for a quick overnight stay with use of the airport shuttle. We had a positive experience with the hotel staff, and enjoyed the restaurant they recommended to us. The shuttle driver was on time for our early departure to the airport. The room itself was shabby and, in my opinion, not a good value for what we paid. The yellow post-it […] note left by housekeeping on the headboard of the bed assuring us that the duvet and sheets were clean was especially tacky. Read moreGenuine Expedia guest review
The hotel was nice n staff very friendly.Genuine Hotels.com guest review
The staff was very friendly and welcoming! The hotel was completely booked for the weekend, but we loved that the pool area was vacant for my group and I (ten people). The pool did have too much chlorine, which was a bit annoying. The rooms were comfortable but they could have been a little more spacious. Bathroom, towels, sheets and room was clean. […] We loved the location because it was near BOTH places we were mainly attending for the weekend, it is also in front of a mall that has several restaurants! Read moreGenuine Hotels.com guest review
This is the most we have ever paid for a Hampton Inn and there was NO MEAT at the breakfast!Genuine Hotels.com guest review
We are a family of five, so we had to have a roll-away bed delivered to the room. That was no problem - the staff were very nice and accommodating about it. The only issue was the size of the room, had to do some adjusting of things to make room for it. But once in place, our son had no problems. The kids had fun in the pool and their work-out room […] was decent - dumbbells, no universal. Everyone enjoyed their breakfast. Read moreGenuine Hotels.com guest review
"A few thorns in paradise"
I had stayed in this hotel before and was eager to stay there again--- but second time will tell, right those of you who rate hotels? When I arrived the first time, the check in was superspeedy and done by two very friendly clerks. This time the clerk/manager?? was busy with something and kept me waiting almost two minutes without even greeting me--when […] I finally got his attention he said he was busy and continued to complete something on the computer. Very odd....also, I had chosen this hotel because it has a nice indoor pool-which I was told was " out of order"-- no further explanation--but people seemed to be using it in the morning. And thirdly, the beds looked rumpled and hastily made--which seemed to result from the problem of putting duvets in new covers and not getting the duvet smooth in the cover--plus the pillows were sort of thrown on the bed--they sort of looked used, in fact--- a far cry from the hotels that have the pillows perfectly arranged with cards indicating firmness.....otherwise a perfectly comfortable hotel incredibly convenient to the airport in Portland and to the mall, which is across the street. And this is a completely pet friendly hotel-- no one blinks an eye as my dog and I head for our room. Read moreGenuine Hotels.com guest review
"Pleasant time in Maine"
Friendly staff, good fitness facilities. Clean room, comfortable bed. Close to old port and airportGenuine Expedia guest review
Very easy to get to; friendly staff. Clean room, good price given the busy Portland, ME weekend and prices other places.Genuine Expedia guest review
"Just OK for the price and the brand"
I have stayed at numerous Hampton Inns and this one was just OK compared to what I have come to expect. The lobby and other common areas were as expected, but the room was a bit tired, dirty and in need of a refresh, particularly the carpets and furniture. The bathroom was good.. I trust this brand and assume they will upgrade this property as needed. […] Still a better experience than the economy lodgings. Read moreGenuine Expedia guest review
It was fine nothing special. We started one night the breeds were not comfortableGenuine Expedia guest review
The mattress was very hard. I found it very difficult to sleep.Genuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"Nice hotel much than expectation"
early arrival 11am but they tried to give us room asap so i got in room 1pm instead 3pm. good& clean blackfast...good mtaste coffee very nice and kind housekeeping lady... they answer me a lot information. and clean room also. thanksGenuine Expedia guest review
Very cleanGenuine Hotels.com guest review
Great hotel and location, close to the Maine mall and numerous restaurants. The room was very clean and comfortable. The breakfast chioices were varied and the food was good. All in all a great stay and we will stay here again in the future.Genuine Expedia guest review
We had a nice stay. We were upgraded to a suite room, which was very nice. Free wireless was nice. Be warned, they are serious about ending the breakfast on time! Don't be late...or no breakfast for you!Genuine Expedia guest review
"Convent, Quiet & Comfortable"
Our stay was great, we will stay again in the future when visiting family and friends. Extra pillows and towels arrived immediately apon request. Our maid was the best !!!!!!! We were impressed enough that we HAD to leave her a good tip.Genuine Hotels.com guest review
"Clean, Comfortable and convenient"
Location was convenient to Portland, yet far enough out to be quiet and comfortable. Setting is almost like a forest location even if it backs up to the interstate (no noticeable noise either).Genuine Hotels.com guest review
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