We had to make an unexpected trip to Portland/Scarborough, Maine. Except that I thought the HVAC unit could have been quieter, it was tolerable. The pool and hot tub were great and well maintained. There was coffee/tea/hot chocolate available throughout the day in the lobby and my husband said the coffee was good. A full breakfast was provided in the […] morning. We will stay here again if we make another overnight trip to the area. Read moreGenuine Hotels.com guest review
"Nice - Inexpensive"
We stayed here while visiting Portland. It was a convenient location - close to the mall and many (chain) restaurants, at a more reasonable price than staying in downtown Portland. Our room and bathroom was very clean and comfortable. In room wifi was a nice plus. Nice breakfast too!Genuine Hotels.com guest review
"Great service from a great team."
Excellent service, very accommodating and welcoming. The breakfast is plentiful and varies every day. Within walking distance to restaurants and Maine Mall.Genuine Hotels.com guest review
"Solid business hotel"
Compared to many in the area, this is a solid hotel. Two things that help - the hotel lobby is very nice and you can control room temperature via a number. The bathrooms are bigger and nice than its competitors. My mattress was average and probably needs to be replaced sooner versus later.Genuine Hotels.com guest review
"very nice for an inexpensive hotel!"
The hot tub, gym and pool were great. The staff was wonderful and helpful. convenient to the mall, many restaurants choices and most would deliver. The breakfast was great the kids loved it, make your own waffles, eggs, potatoes and bacon plus the old stand bys of a continental breakfast. would definitely stay here again.Genuine Hotels.com guest review
Great place for families, and the staff were excellent! Very friendly and helpful , I would definitely recommend this to friends.Genuine Hotels.com guest review
Lot of dust around the hotel in lobby, on lamps, etc. Was suppose to have been a daily paper available - asked at the desk and was told that they only get a few and if there were any left they would be on the table in the dining area. Checked, and there weren't any. On a positive note, I had 2 children with me that wanted the 4th floor and person checking […] us in was able to switch rooms around so that we got a 4th floor room, even though the hotel was almost full. Read moreGenuine Hotels.com guest review
"Could not get any closer to shopping if you tried!"
I went for only one night to have a winter get away. Hotel is only 1 hour from me.I mainly wanted to use the heated pool and hot tub.The room was comfy with nice pillows and was very QUIET!Genuine Hotels.com guest review
"close to shopping and restaurants"
our stay was great and will come back soon.Genuine Hotels.com guest review
My husband and I stayed here overnight just to get away for a night. The room was on the first floor close to the lobby and pool which was nice. The pool is small but did the job. The hot tub was nice, however, it was quite hot and there was no thermometer to check the temp even though it said on the sign to check the temp before entering. Also there […] was some debris floating on the foam of the hot tub which was a little off putting. The breakfast that is included is nice compared to others. This is a nice hotel located very close (walking distance) to the Maine Mall. Read moreGenuine Hotels.com guest review
My wife and I were not happy with the condition of the parking lot. When we came back from shopping, there was not a spot to be had. We had to circle the hotel 4 times in the snow storm. After the 5th time, I went in to complain and ask if we could be put up in another hotel as my wife had hip surgery. They told me to park in front of the dumpster, […] but there were already cars there and no room. Went back in to see about another place, and they told me to park in front of the delivery door, but there was a huge truck there already. This place should have cleaned out the parking lot during the day to remove old hard piles of snow that were blocking parking spaces. I will not be returning to this hotel or Hampton Inns at all. Sorry, but it ruined my weekend. Read moreGenuine Hotels.com guest review
"Great Pool Area"
My family and I (which includes 3 kids ages 8-12) loved the pool area the most! It had a great hot tub and was very clean, which is hard to find. The room was clean and the staff was very friendly. The Maine Mall is right across the street and many different restaurants are only 2-5 minutes away. We will definitely be staying here again!Genuine Hotels.com guest review
My stay was very nice I recommend this place to anyone. I had a problem with my car battery needing a boost and they had booster cables they allowed me to use.Genuine Hotels.com guest review
"Clean, quiet and comfortable."
If a place is clean, quiet and comfortable, it meets my criteria of excellence. The Hampton Inn Portland Airport meets these standards solidly. I only had minor contact with staff running the hotel. they were more than happy to help out where needed. If I need a place to stay near Portland again, this is be my first consideration.Genuine Hotels.com guest review
"Close, convenient, good one-night stay"
We stayed here after visiting friends in South Portland and found it to be a good value. The room was clean and well maintained, and service was terrific. Only slight complaint was that the bed was a bit stiff for my liking, but given some may prefer this it's hardly a reason to pass on this hotel.Genuine Hotels.com guest review
"The hotel was close to all the shopping ."
This was a very nice hotel with a excellent breakfast offered. In my opinion a real value for less than a Hundred dollars a night!Genuine Hotels.com guest review
"Very welcoming and comfortable"
The hotel was very spacious. The room was a great size, and very clean. The staff was courteous, and very friendly. The beds were comfortable, as were the pillows, and all the blankets, etc. smelled clean, looked clean, and were cozy. The bathroom was in great shape, and the shower was large enough to accommodate 2 people. The pool was phenomenal, and […] the hot tub was clean and very relaxing. The location was perfect, just far enough from the main road to not hear any heavy traffic, but right across from the mall, and other amenities, so getting a bite to eat, and shopping was easy. Read moreGenuine Hotels.com guest review
Good location, had a good experience but with a family of 5 we got a cot and had a hard time fitting it in the room.Genuine Hotels.com guest review
Needed a hotel before an early-morning flight. The heat wasn't turned on (in January) and my room was freezing when I checked in, and the forced-air heater was incredibly loud and woke me up multiple times during the night.Genuine Hotels.com guest review
"Nice hotel close to the mall"
Nice room with very efficient heating on such a cold night. Wish I could have stayed longer.Genuine Expedia guest review
Very Nice Hampton Inn; clean, staff were friendly, and rooms were comfortable. This location is very close to many restaurants and shopping (across the street from the Maine Mall). Close to the airport. Breakfast was good and Definitely would stay here again.Genuine Expedia guest review
"Not the same"
Have stayed a lot over the year 10+ times. Checked in late 11pm, front desk person was a little put out. Once we were checked in, we went to the room to the cheap air fragrence used to hide smoke in rental cars. Felt dirty! Went to to the front desk and explained this would not work, again not very happy about the complaint made me feel as if I was […] lying! Checked in another room and we were happy and contant, what we had expected and had seen over the past stays. Read moreGenuine Hotels.com guest review
Close to airport--good rooms, good breakfast. RecommendGenuine Hotels.com guest review
When we got there the hotel looked nice. The bed was very comfortable. What I díd not like was when I woke up in the morning that I had bites on my arm. I was so mad that I didnt even say anything at thé desk when I checked . I will never stay at this hotel again. We díd not stay for breakfast. either.Genuine Hotels.com guest review
"Nice stay, close to restaurants and shopping"
Very Nice Hampton Inn; clean, staff were friendly, and rooms were comfortable. The guy who checked us in was a bit slow and uninformed, but no ones perfect! This location is very close to many restaurants and shopping (literally across the street from the Maine Mall). Plenty of parking and they do offer a park and fly option (for a fee and you get 14 […] days parking). About a 5 minute ride to the airport. Breakfast was good and coffee was out before 6AM in the lobby which nice if you need to get up early. Definitely would stay here again. Read moreGenuine Expedia guest review
There is little to no sound-proofing in between rooms, and the other guests were quite rowdy, so I doubt I would choose to stay here again.Genuine Hotels.com guest review
"nice new years."
I loved the room and the people were very nice! They did a good job keeping the floors clean regardless of the snow. My only problem was I had requested a high floor and a later check out which was ignored. Other then that very nice!Genuine Hotels.com guest review
My wife and I really liked the Hampton Inn. As far as positives go: great location (easy, right off the highway), right across the street from the Maine Mall, wonderful breakfast, helpful staff, nice hottub, free Wifi. As far as negatives go: the only problem we had was that we didn't like the pillows. It just gave us neck pain. However, that's a very […] personal thing. When we brought it up with the front desk they tried their best to accommodate us. Regardless, if you want a nice hotel that had a lot of things to do around it, the Hampton Inn is a surefire win. Read moreGenuine Hotels.com guest review
pleasantly surprised. Good experience.Genuine Expedia guest review
The reason I chose this hotel was because of its location and that parking during our trip, as well as airport transports were included. At least that is what it said on the website. When we arrived at the Hampton Inn in South Portland and checked in, we asked where we should park our vehicle while we were away and how do we arrange for a ride to the […] airport for our 6am flight the next morning. We were told that we could not get those benefits because we booked our room through Expedia. We were unpleasantly surprised and explained that there was no disclaimer on the website about that. The desk clerks told us that they could not control what Hilton posts on these websites and that this is frequently a problem with their guests that book a room the way we did. They told us that they have been having problems with this for 3 years now!!! We were shocked and truly unhappy with our predicament! The room was fine but the foyer and lobby area were dirty and unwelcoming. The rugs in the foyer were soaking wet with muddy snow and were still that way at 4:30am the next morning. The lobby was not swept or clean - it gave us a poor first impression for this Hampton Inn compared to the others we have stayed at. The bottom line is that the information on the website was not honored by the hotel and we had to spend another $60 to park our car. I would not not stay here again. The clerks were "sorry" but basically offered no options for us. Read moreGenuine Hotels.com guest review
"Clean . Friendly Nice Breakfast."
Nice place to stay.. would stay there again.Genuine Hotels.com guest review
"Close to highway"
The hotel is located close to the interstate and the large shopping mall and airport, but not too close to any other tourist attraction. The hotel was clean and well maintained with a small pool and gym. Pretty much the same as all other Hampton Inns.Genuine Hotels.com guest review
"Very Pleasant Stay"
This was my first stay at a Hampton Inn and I was very impressed with the room and overall service. We had a 4 AM shuttle to the airport scheduled and I was surprised to find their breakfast with hot entrees already available. Other hotels I have stayed at do not usually have that service available until 5 pr 6AM. I would recommend this hotel to friends […] and plan to use it again. Read moreGenuine Hotels.com guest review
"Convenient but some concerns..."
We've stayed here before. Our first room had a blocked toilet when we went into the room. They gave us new room instantly -- second room also had blocked toilet. They left a plunger for us to unblock. This was a bit of a downer.Genuine Expedia guest review
We had to leave a day early and still had to pay for it because we booked the rooms through Expedia, something we did not realize. A good lesson.Genuine Hotels.com guest review
"Pretty Darn Good"
Friendly staff, nice accommodations, good coffee, and fairly clean. The one critique I have was about the hot tub near the pool: the scum collecting in the corners and on the foam was disgusting. They just need to tend to the pool area more. I usually never use the pool in a hotel, so this wasn't a big deal to me. I would still not hesitate to stay […] here again. Read moreGenuine Hotels.com guest review
Have no complaints. My husband and I travel A LOT for work and stay in lots of hotels. This trip was to visit family but the hotel met our some what picky standards.Genuine Hotels.com guest review
Beds very uncomfortable. Breakfast buffet nothing great...Genuine Expedia guest review
"All around excellent"
Picked up at airport, in evening shuttled to mall, after eating, shuttled back. Excellent service and pleasant staff and drivers.Genuine Expedia guest review
staff was very accommodating to all of us stuck in from the snow, trying to get to the airport. only downside was that it was kind of difficult to locate because it was down a side street with no street signs.Genuine Hotels.com guest review
"Great hotel close to mall"
Comfortable bed , clean room , nice and quiet And breakfast !!!Genuine Expedia guest review
The front desk staff were so welcoming! Our room was clean, comfortable and the pool/hottub were well maintained! Will definitely return!Genuine Hotels.com guest review
"Just so so"
Yes they have the free breakfast but the same hotel 4.6 miles away is SO different. This was a little more worn and the room had one of those rails in the shower. Good- right? If I had used the rail when I was getting out, I would have stepped right into the toilet! It's like they were installed on the wrong wall. Whether or not this was clean or not- […] the rug felt icky. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful!Genuine Hotels.com guest review
"Very nice and close to everything"
This hotel is close to the airport and the Maine MallGenuine Hotels.com guest review
"Great hotel and a very good breakfast"
The Hampton Inn was great. It is conveniently located and the quality of the hotel was top notch. The breakfast in the morning was very good as well. The staff was friendly and helpful.Genuine Hotels.com guest review
"we will be staying again"
This is our 3rd time staying and again it was wonderful! Staff are very friendly, and helpful! Planning another trip in February!Genuine Hotels.com guest review
"Excellent overnight stay!"
Stayed overnight after arriving in Portland on a late evening flight. Not familiar with the area, the hotel staffer was very kind in directing us into the hotel location. The bed was the most comfortable ever in a hotel stay. Thanks Hampton Inn!Genuine Expedia guest review
The only problem was checking in. When we got there out reservation wasn't in the computer yet. So we had to call hotels.com, who then called and faxed the hotel and then after 30+ minutes we finally got checked in. So the check in process was very long and tedious but hotels.com gave us $15 dollars off and the rest of the stay was wonderful. Thank […] you hotels.com Read moreGenuine Hotels.com guest review
R deal. Hotel is in a great location for shopping, dining and entertainment. The only negative thing is the breakfast area is near the front and rear door entrance. Cold air comes while you are eating. Get a room on top floor on Mall side.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )