All hotels in South Portland, Maine, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here171 Philbrook Ave, South Portland, ME, 04106, United States of America, ‏‎855-238-1591
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4.3 / 5Excellent

Score breakdown (from 524 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Clean and comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable hotel for a reasonable price. Breakfast was better than the average "included-with" hotel meal.
Genuine Hotels.com guest review
2 night romance trip May 13, 2015
Sharon
US
5.0 / 5Outstanding
"moments"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    5.0
Hot tub was not hot! :(
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
DANA
US
5.0 / 5Outstanding
"A Relaxing Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent the weekend with our grandchildren one three and a four month old. Both parents are military so we have them for awhile and the way we travel is different. The staff at the Hampton Inn were very helpful and quick response to any needs we had. The breakfast was good, the pool just right with it's chlorine level. The rooms were clean and quiet. Being next to the Maine Mall is a plus.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Mark
US
4.0 / 5Excellent
"Convenient and Comfortable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
A convenient location to the mall,but also for visits to the Old Port with their complimentary shuttle service. A great value in Portland.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
A Traveler
US
3.0 / 5Good
"Clean; courteous; staff; good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is convenient to highway and it was so easy to go into Portland. The service was excellent and the staff very friendly and eager to help. The complimentary breakfast was very good with lots of choices. We enjoyed the two nights that we spent there and would definitely stay at Hampton Inn, S. Portland again.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Marie
US
5.0 / 5Outstanding
"Lost Teddy Bear"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very nice hotel with great service. All of our requests were met quickly and with a smile. The pool was very warm, which was a nice treat. Most importantly, when a beloved teddy bear was left behind it was treated well and returned to us!
Genuine Hotels.com guest review
2 night family trip Apr 19, 2015
Dawn
US
4.0 / 5Excellent
"Affordable and comfortable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable room. Fun pool and hot tub. Awesome free breakfast. Rooms could have a bit more sound proofing.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Mary
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay for the money! Free breakfast was great!
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
Travis
US
5.0 / 5Outstanding
"Good hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
A Traveler
US
3.0 / 5Good
"OK for one night, but loud"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
We only stayed one night, and I'm happy about that. First, the hotel staff was amazing, and very friendly. Our room however was small (2 adults & 2 4 year olds), however that's not really the hotels fault. The biggest drawback was how loud the hotel was. It sounded like people were watching tv with their doors open. I could hear everything! So loud, I actually had to get an app for for iphone to drown out the noise and sleep with headphones on. My kids enjoyed the pool area (small, but wasn't expecting much). The hot tub area could use some updating though. Also, the breakfast was nice. Overall, it wasn't horrible, but I enjoy my sleep and was very frustrated.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
Michael
US
4.0 / 5Excellent
"My stay at the Hampton Inn - Portland, Maine"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife and I arrived at approximately 5PM and checked out next day at 10AM. The room was clean and efficient. My only complaint was the complimentary breakfast. It was touted as a "hot breakfast" with eggs, bacon, sausage, etc. There were no eggs (other than a mediocre cheese/egg omelet. No bacon no sausage, no scrambled eggs. Rather disappointing.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
Leonard
US
4.0 / 5Excellent
"very kid and pet friendly...keep in mind the noise"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
First floor of the hotel was always full of kids running back and forth to the pool, plus the animals are allowed on the first floor. I had to be asked to be moved. It was really loud and the dogs barking was annoying. Once I moved things were fine.
Genuine Hotels.com guest review
1 night trip Mar 7, 2015
A Traveler
US
3.0 / 5Good
"sub-par for hampton"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The rooms were not sound proof at all, at one point during the night a baby's cry woke me, and I could hear people sneezing.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Feb overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were touring colleges in the area and this was not only very convenient a location, it was friendly and clean and quiet - and reasonably priced! Would stay here again.
Genuine Hotels.com guest review
1 night family trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Took my husband here for his birthday and we loved it! Big plus it was next to so much you really didn't need to drive!
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
Greta
US
5.0 / 5Outstanding
"over all decent;excellent breakfast"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
rooms could use a makeover; showing wear and tear
Genuine Hotels.com guest review
4 night family trip Feb 16, 2015
Robert
US
5.0 / 5Outstanding
"girls shopping trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great! Friendly and helpful staff. My daughter and her friend had a blast at the pool. The breakfast buffet was an added bonus.The room was clean and we'll definitely be staying there again!
Genuine Hotels.com guest review
2 night family trip Feb 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Pitt trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly staff, clean and comfortable rooms and reasonable pricing! Very happy with my 2 nights stay!
Genuine Hotels.com guest review
1 night business trip Feb 17, 2015
Robert
US
3.0 / 5Good
"Fine"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Totally acceptable, decent pool, safe area, polite staff, quiet.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"A short visit to Portland"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very friendly staff. Quickly moved us to another room when we weren't satisfied with the first due to what appeared to be an unclean bathroom but was just stains from cleaning products.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Just to get away"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We wanted to get away for a night and enjoy a pool and hot tub. Our room on the 2nd floor was nice and clean. There was a post it note on the headboard of the bed to let us know the sheets and comforter were laundered and fresh, which seemed a little odd, but it was nice to know. There was a digital thermostat in the room, which made it easy to adjust the room temperature to our desired level. There was a good selection of TV options with cable and free HBO and Showtime. We used the small fitness room in the hotel, which was clean and offered two treadmills, on elliptical, and one stationary bike, along with a wall of free weights and a bench and floor mat. Next door to the fitness room was the pool, which was small and über chlorinated, and a jet spa in the back corner. The spa was nice and warm and the jets were great on the back. There were some pebbles from dirt on the seats in the spa, but it was still enjoyable. The complimentary breakfast was one of the best I've had at a hotel in a while. They offered oatmeal, yogurt, cut fruit, biscuits and gravy, make your own Belgium waffle station, bagels, muffins, English muffins, cereal, milk, and juices. The biscuits were good-we didn't try the gravy-and the waffles were great. The only downside to the breakfast was the line formed in the breakfast area because there was only one waffle iron. Overall, the stay was nice and I think we would consider staying there again in future.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Chad
US
3.0 / 5Good
"Average hotel, clean, lousy breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Our stay was pleasant. Staff was friendly enough & our room was clean. The pool facilities were slightly dirty & there was a large yellow stain on our wall in our room. The breakfast was lousy. They do have a waffle maker, so that's the only draw to the breakfast. The hotel is a decent price & the for what we paid, we felt like we got our value.
Genuine Expedia guest review
Other trip Feb 9, 2015
heather
US
5.0 / 5Outstanding
"Great hotel! Will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of our best stays at a hotel. I was relieved to find a little note on the bed stating that the comforter cover gets changed along with the sheets and pillow cases. The breakfast was has so much variety, both hot and cold. We will be staying here again!
Genuine Hotels.com guest review
2 night romance trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Really Great spot!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
LOVED! What a great hotel to stay at! The people at the front desk were fantastic, the breakfast was free and really great. Warm cookies, cocoa,coffee and tea in the lobby were perfect on a snowy night in Maine. Close to downtown, comfortable beds, BIG bathrooms, I called the front desk regarding some noisy neighbors and within 3 minutes they handled it.
Genuine Hotels.com guest review
1 night trip with friends Jan 23, 2015
Tammy
US
5.0 / 5Outstanding
"A weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay at Hampton Inn. We are never disappointed when staying at Hampton Inn. Their breakfast is always a plus and the beds are always so comfortable. The staff was very pleasant and at your service if you needed anything at all.
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Katie
US
5.0 / 5Outstanding
"great."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great stay, very good service, absolutely no complaint's.....only thing I didn't care for was parking.
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Clay
US
4.0 / 5Excellent
"Good for overnight"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good clean place for an overnight. Would stay again
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing get away!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found out this Hampton Inn was dog friendly, which really excited us. They even had treats for the dogs (made them part of their family). The beds were very comfortable, breakfast was delicious. We could not have been happier. We were in adjourning rooms with more family members and we had a great time. We get confused, however, when we book with an outside group like Expedia. We are not given reward points for the stay. Not sure why - a stay is a stay!
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed here for one night. Hotel was clean and staff was friendly. Hotel was extremely small and lobby area was surrounded by 2 entry doors on either side which made the breakfast area freezing cold. Breakfast was tasty and hot. Pool was over cholorinated and caused my son to break out in hives. Room was small but modern. Right across from a mall/restaurants. Would return if in the area.
Genuine Expedia guest review
Other trip Jan 19, 2015
brittney
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
my stay was amazing i had a wonderful night
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, nice staff, bu cold eating breakfast."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Front office staff were extremely helpful. My only dissatisfier for the hotel was the location of the breakfast area. It was so close to the main doors and every time the doors opened a gust of cold air would come in. They need to either relocate the breakfast area or increase the heating in that space to overcome the effect of the door during the cold season.
Genuine Hotels.com guest review
1 night business trip Jan 6, 2015
Paul
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed due to snow storm was a nice stay for being unprepared to have to stay overnight . Room was very clean and bed was very comfortable.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Caroline
US
4.0 / 5Excellent
"Quick and comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was comfy and the staff very accommodating. We enjoyed our stay despite some tired features.
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
fredric
US
5.0 / 5Outstanding
"yess."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing. The staff was wonderful.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"Warm reception on a cold, snowy day."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Welcoming, friendly front desk staff. Gave directions to nearby businesses. Breakfast could have been better, e.g., real eggs instead of fake egg patties. Comfortable room and bed, but very noisy heater fan.
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
JamesD
US
4.0 / 5Excellent
"Not bad for a Hampton Inn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Spent one night here and overall it was fine. It appears to have been refurbished in the not-so-distant past, so the rooms are actually a bit more stylish than you might normally find at a Hampton Inn. The room isn't huge but there was enough space to get around and the furnishings were good. The rooms and public areas seemed reasonably clean. The front desk staff were friendly. It's right next door to the Maine Mall, so it's convenient if you want to go shopping, but it's also a higher traffic area. I tried the vending machines on multiple floors but couldn't find one that had water in-stock. There are plenty of nicer hotels in Portland, but this strikes a reasonably good balance between price and quality.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"January 2015 2 night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel in a great area. Tons of restaurants, shopping and easy access to highways.
Genuine Hotels.com guest review
2 night business trip Jan 5, 2015
George
US
4.0 / 5Excellent
"Great 2 night getaway!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife and I stayed here for two nights for her birthday. The hotel was very clean. Our room was facing the Maine Mall and was very quiet. Ideal location ,close to plenty of restaurants and stores. Would definitely stay here again.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
John
US
2.0 / 5Fair
"New years eve one night stay"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Checked in went ok. The man said your room is right down this hall by check in. Well they might as well put us in the lobby it was so close. It was so loud all night it was crazy. It was dirty, two spiders in tub when I filled it to bathe. Then hair in bathroom, which was not mine followed by peeling off wallpaper, a hand towel rack that was barely still up and it was freezing. I was not happy at all!
Genuine Expedia guest review
Other trip Jan 6, 2015
lynnette
US
4.0 / 5Excellent
"Yearly trip."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I always stay for New Years and I love it.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
3.0 / 5Good
"Man at check in wasn't very nice..."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was in town for one night and decided to stay because of a snow storm. At check in, waited my turn in line behind another customer which was fine although the desk was so close to the entrance that snow kept blowing in anytime someone walked by the automatic door. When the customer ahead finished up the front desk agent never looked up, welcomed me, or thanked me for waiting even. After a few seconds I said I was checking in. He cut me off and said he was helping someone. I hadn't noticed a guest standing around the corner. The agent then looked at that guest and said how can I help you, then went to retrieve toiletries that guest was asking for. I was uncomfortable and to make small talk, hoping to encourage hospitality, I told him it smelled amazing in here. He finally looked up and replied, I just took cookies out of the oven. However he never offered me a cookie. I guess it was just to tease me. He game me my key card and pointed to the elevator but never asked me for my rewards number, which I have and use as I stay in hotels very often. He also did not tell me about checkout or breakfast times and I had to ask about wifi. Other than that the hotel was nice. My room was comfortable but the bathroom had red nail polish stains down the side of the tub, which looked alarming at first until I realized what it must have been. I appreciated so many cable channels and the location to the mall and restaurants.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
wendy
US
4.0 / 5Excellent
"New Years Eve Getaway"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for New Years Eve. Stayed on main floor, thought noise would be an issue as hotel was booked and you needed to pass out room to get to pool and fitness areas. It however was not. Breakfast was included in our stay, it was more than we expected. Hot items were hot and cold items chilled perfectly. Only issue hotels was higher prices than AAA. We have never encountered that before as they are usually the lowestest. We will however check next time. Great hotel, will stay again!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"family getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Went to have a 2 day vacation with husband and 3 kids. Loved the pool n hottub. Awesome free breakfast. I would recommended this for a family trip or any trip.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
jessica
US
5.0 / 5Outstanding
"They skip the fancy and splurge on the service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked this stay for a last minute, out of state, emergency. I was unsure how long I would be in this area so, I had to add days, one at a time. I ended up spending lots of time in the hotel between appointments . Because of the nature of my time there, I wasn't expecting to be comfortable and settled in but, I was VERY PLEASANTLY SURPRISED. Everyone was so kind and accommodating. Everything was so clean and comfortable. The staff obviously take pride in this hotel because there were always little extras put out for guests...a bowl of fresh apples in the lobby, some soup another day, there was always tea, coffee and hot chocolate available. I cannot praise this hotel enough. If ever I am in this area again, I will absolutely stay here.
Genuine Hotels.com guest review
1 night family trip Dec 16, 2014
susan
US
5.0 / 5Outstanding
"Kids trip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Took the kids to Portland over Christmas break. The pool was nice. Check out at 12 gave them time to swim that morning. Breakfast was delicious. I never would have thought to have kielbasa for a breakfast meat but it was delicious. The room was nice. Clean, comfortable, with everything we needed for one night. Wish that we could have stayed longer.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Christy
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome! We'll be back!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Hampton Inn, Portland Me"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place, friendly staff, comfortable room and bed, clean bathroom. Breakfast could have been a bit hotter
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Overall experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
We really loved the extras. The breakfast was excellent!! The extra take along bags were great too. First time staying there and will recommend. The only 2 complaints that I have is bad pillows ( too soft) and the coffee..not too good ( I am a serious coffee drinker and was dissapointed) ,but rest of stay was good
Genuine Hotels.com guest review
6 night family trip Dec 24, 2014
raquel l
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great. Rooms were comfortable, clean and very well appointed. The staff were very helpful and courteous. Would recommend to everyone.
Genuine Expedia guest review
Other trip Dec 30, 2014
Darryl
US
3.0 / 5Good
"Nice enough place... don't use HOT TUB!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We enjoyed our stay for the weekend with the kids. The check-in and out was very easy, and friendly. The breakfast was very nice hot & cold style. Our only complaint was the hot tub. It was nice and hot like we like, however, the bubbles had dead skin floating on them. It looks like someone took a loofah to their body in the tub. We were completely grossed out and got out. I only go to hotels that have a pool for the kids, and hot tub for myself to relax. This part was a big disappointment to us. Otherwise, your average hotel.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Melissa
US
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