All hotels in Countryside, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here6251 Joliet Rd, Countryside, IL, 60525, United States of America, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 546 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.2
4.0 / 5Excellent
"Good, clean, competently run property."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a fine hotel for a short stay. The staff was friendly and helpful. The room was comfortable, although the shower water was lukewarm at best.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Richard
US
5.0 / 5Outstanding
"Stayed there 3 nights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Met my expectations.
Genuine Hotels.com guest review
3 night trip Nov 6, 2014
Lyndon
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
5 days stay for me and my 13 year old. room was comfy, staff was helpful, check in was super fast and easy!
Genuine Hotels.com guest review
5 night family trip Nov 4, 2014
A Traveler
US
4.0 / 5Excellent
"very comfortable stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very pleasant. The water in the bathroom sink was very hot no matter where you pointed the handle.
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and wonderful place to stay. I will go again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great staff, wonderful breakfast (multiple options to choose). neat hotel. I really enjoyed staying here. Thanks a lot to the staff.
Genuine Expedia guest review
Other trip Nov 4, 2014
Venkat
US
5.0 / 5Outstanding
"Great nights stay at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was very clean and very nice. I only stayed one night. I used the hotel computer to take care of some business. The location was very central to where I was going and very convenient access to main roads.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Maria
US
3.0 / 5Good
"Good for a quick over night stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good spot for just an overnight stay. The bed was very comfortable and the room was clean. Hotel is typical chain with typical amenities and free breakfast. Hallways are noisy - i was woken up several times by slamming doors and people talking.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
Susan
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have a pleasant time me and my wife
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Faysal
US
5.0 / 5Outstanding
"Awesome and Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and Awesome beds!
Genuine Hotels.com guest review
1 night trip Oct 22, 2014
Wayne Berg
US
5.0 / 5Outstanding
"Will definitely return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
In town for a Bulls game. Not a long drive to the arena. Everything was excellent and we had a very relaxing and restful stay. Definitely more reasonable and pleasant than downtown Chicago hotels and the parking is free.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2014
Debora
US
4.0 / 5Excellent
"Would Stay Again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location. Breakfast buffet was nice. Hotel clean.
Genuine Hotels.com guest review
3 night trip with friends Oct 16, 2014
A Traveler
US
2.0 / 5Fair
"unexpectdly low quality"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
At night it was very noisy of maybe some kind of electric starter one of the rooms bed sheet was very bad and we complied to the hotel. They told us to reduce some money and hope we will call and process
Genuine Hotels.com guest review
1 night family trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to where we had to be."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were very happy with everything. Parking was excellent and good restaurants were close by.
Genuine Expedia guest review
Other trip Oct 20, 2014
judy
US
4.0 / 5Excellent
"Old Hampton Inn"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
You can tell it's an old hampton in, also on the Google maps it shows as a Hampton
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
Jim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good Value for the money
Genuine Hotels.com guest review
1 night business trip Oct 15, 2014
A Traveler
US
4.0 / 5Excellent
"Decent, no problems."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Not super memorable but decent and clean. Friendly helpful staff.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
"No Southern hospitality"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
People wasn't friendly(staff excluded) at all along with the Hotel not posting that construction will be going on.
Genuine Hotels.com guest review
3 night business trip Oct 12, 2014
Ronald
US
5.0 / 5Outstanding
"Close to sights we wanted to visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice. Staff was very friendly and helpful. Enjoyed our stay!
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Loren and Janet
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable rooms; clean and well appointed. Breakfast was very good for the price, with lots of variety.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great stay at the best western! The only complaint i have is that the water pressure sucks. You have to flush the toilet 3 times in order for it to work.
Genuine Hotels.com guest review
1 night trip with friends Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room smelled as soon as we walked in...and every-time we entered after that. We asked the desk if they had air freshener...which we were promptly given. We were also woken up at 8:30 in the morning by room-service trying to get in to clean our room, check-out is at noon.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Andy
US
3.0 / 5Good
"Convience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
At check in hotel staff very nice! Very helpful on cab services and area into. When I took a shower I grabbed a towel and it had mascara all over it, not sure if it didn't get washed or if it used. In the morning the cleaning staff was going through out the hotel with Spanish music blaring from her cart, if I was still sleeping I would be pretty upset to wake up to that. I would have hoped for the price the hotel would have been better that that. The only reason why I stayed is because of convenience.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"All-Round Nice One Night Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean and comfortable, off the interstate but easy access. We stayed there to avoid a long early morning drive to Midway and have no complaints. The staff was friendly and helpful.
Genuine Hotels.com guest review
1 night trip with friends Oct 8, 2014
Maryann
US
5.0 / 5Outstanding
"Good night's sleep"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The beds were comfortable and the room was quiet. We only stayed one night and were very satisfied with our room and service.
Genuine Hotels.com guest review
1 night family trip Sep 27, 2014
Nancy
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was great, at the end of the night we needed a roll-away bed and the provided it for us and I also missed the call from front desk but they brought it, the employees at you're establishment are great
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Pleasant stay, staff friendly and helpful
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
There should have been more tables for breakfast it was very crowded. Otherwise it was and average hotel.
Genuine Hotels.com guest review
2 night business trip Aug 29, 2014
Cindy
US
5.0 / 5Outstanding
"Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had to find a reasonably priced decent hotel for one night! This was it! Beds were comfortable, no noise, clean and convienient.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Deborah
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very positive experience. Would stay there again.
Genuine Expedia guest review
Other trip Aug 26, 2014
Ed
US
5.0 / 5Outstanding
"Great value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to the airport and a 15-20min car ride to downtown. The room was comfy, clean and staff was great.
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
Michael M.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Helpful, pleasant staff in a quiet area, yet 10 minutes to Midway. Left too early for breakfast, as they don't start serving until 6 am. Only disappointment was that they did not offer any courtesy or reduced rate transportation to/from airport. Round trip taxi for 2 was $50.
Genuine Expedia guest review
Other trip Aug 20, 2014
Sandy
US
5.0 / 5Outstanding
"Was a great stay for me"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean, location was great, no complaints.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2014
Matt
US
4.0 / 5Excellent
"Went for a concert in Chicago!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was awesome - lovely to be near Le Grange with cute little shops and restaurants! Train from Le Grange right into downtown CHItown so I would definitely stay there again!
Genuine Expedia guest review
Other trip Aug 12, 2014
Sarah
US
5.0 / 5Outstanding
"For that category of hotel, excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice big room, comfortable and clean. The king size bed only took up half the room, and they had a nice big easy chair with a footstool that was perfect for curling up with a four year old. Very family friendly; the staff stopped to ask my four year old how our trip into Chicago was. I looked for bedbugs (I gather one has to, no matter how clean the place is) and couldn't find any, but I'm not an expert. The breakfast is standard Midwestern fare - white English muffins, only flavored yogurt, coffee you can see through - but they had a variety of cereals, a nice system for cooking waffles, and a system for making coffee in the room that allowed me to make it stronger, and all in all I was quite pleased. I called before finalizing the Expedia reservation to ask how long various forms of commute into Chicago would take, and their estimates were right on (35 minutes by car to the Planetarium, about an hour by train, including getting to the station), and they were prepared with schedules, parking information, etc. They are about 2.5 miles from the La Grange METRA (train) station, and while the hotel is in a fairly boring area, the area near the train station is cute and I wish we had had more time to explore it.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"An ideal place for a visit to Chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had an excellent impression. The staff was very friendly and ready to help with anything.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
Rogerio Machado
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It was pleasant and close to family. The staff was very friendly.
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
only problem: this is a hotel near Midway Airport and we stayed because it is close for the early morning flights. But no breakfast until 7 am. :(
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just an overnight stay while my brother and his wife were in town. My husband and I decieded to stay there too as we were also in town on vacation.
Genuine Expedia guest review
Other trip Aug 7, 2014
janey
US
4.0 / 5Excellent
"Close to sick relative"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
comfortable
Genuine Hotels.com guest review
3 night business trip Jul 29, 2014
Lee
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
easy to find, helpful staff, room very clean, very quiet room. Breakfast was very delicious. A very good overall experience. I will definitely stay here again if I need to come to Chicago
Genuine Expedia guest review
Other trip Aug 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for a few days. The staff was nice and the room was very clean. Hope to be back again
Genuine Hotels.com guest review
2 night trip Jul 31, 2014
A Traveler
US
2.0 / 5Fair
"HARD beds."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Very hard beds, close to the point where I had to sleep on the floor. Very nice swimming pool outside my window, I thought I would work out the kinks. Pool ended up belonging to the Holiday Inn next door. Breakfast was a stale bagel and something they called "eggs". Airconditioner worked good, I could tell because it was so LOUD.
Genuine Expedia guest review
Other trip Aug 5, 2014
John
US
4.0 / 5Excellent
"Very nice and served our purpose."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was nice and clean. The staff was pleasant and polite.
Genuine Expedia guest review
Other trip Aug 4, 2014
Lauren
US
4.0 / 5Excellent
"Nice and comfy......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Needed to rest after days of travel, family and getting lost in chicago. I found a comfy resplt here.
Genuine Expedia guest review
Other trip Aug 4, 2014
ken
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a very comfortable stay. Great location if you want to do downtown things, but don't want to pay downtown prices. The staff was friendly and helpful. The neighborhood is safe. Many places to get use tai and places to eat. The rooms have mini frigs and microwaves. The only disappointment is no swimming pool. I had read you are allowed to use the pool in the hotel next door, but that was not true. But we weren't at the hotel much for it to matter.all and all it was a great room for the price,would definitely stay here again. The room is a nice size, and so is the bathroom .
Genuine Hotels.com guest review
5 night family trip Jul 23, 2014
Peg
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is great! Clean, great breakfast, nice staff, and fair price.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
1.0 / 5Poor
"Just another chain - can't think for themselves"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
My original flight scheduled for 7:30pm was cancelled at 5:45pm. I called the hotel to cancel, they told me to call hotels.com. Hotels.com informed me that the hotel will not allow me to cancel since it was after 4pm. I called the hotel back to talk to a supervisor, she said there was nothing that can be done, it was the rules. I flew in the next morning and drove to the hotel, (construction all around. I showed them my boarding pass that it was completely not of my doing, I couldn't even get a credit for another stay instead rather than them just stealing my money. The hotel supervisor still has not returned my call. All I can say is they are a bunch of thieves.
Genuine Hotels.com guest review
1 night trip Jul 22, 2014
Andrea
US
5.0 / 5Outstanding
"appropriate distance from Chicago"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
very pleasant. easy check-in and check-out. loved continental breakfast and late (noon) check-out time. only took about 20 minutes (30 in traffic) to get to Chicago and navigating to it was not difficult. very nice, accommodating stay.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
Autumn E
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really nice and quiet. Comfortable and clean bed and room.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Staff was excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All the staff we encountered were very professional and helpful.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews