All hotels in Countryside, Illinois, United States of America
1 room, 2 adults
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6251 Joliet Rd, Countryside, IL, 60525, United States of America, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 573 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.2
3.0 / 5Good
"Crazy night"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Checking in was very easy and the room we was assigned to was comfortable until we were about to go to bed. All of a sudden I could hear a lot of water splashing on something. I walked over to the bathroom and seen water spilling out of the toilet. The toilet had cracked and water was going everywhere. We had to be moved to another room. Unfortunately there were no more King rooms available. We were put in a double room. Two double beds, so my husband and I had to sleep separately! We talked to management in the morning and they were extremely kind and understanding and we were refunded our money for the room. I would recommend this hotel because the toilet issue was out of their control, but sleeping separately was inconvenient.
Genuine Hotels.com guest review
1 night family trip Jan 21, 2015
Amber
US
4.0 / 5Excellent
"Best Western Chicagoland - Countryside"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Had a pleasant stay and the staff was great. Close to the highway and resturants.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
4.0 / 5Excellent
"Best bang for your buck"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our only complaint is that in order to turn on heat and we assume ac...there is a wall switch hidden by the curtains. We have never seen this at previous facilities with the window type systems and desk clerk was very terse when we asked for heat. She spent lots of time on breakfast etc.. Could have mentioned unusual power switch.
Genuine Expedia guest review
Other trip Jan 26, 2015
mb
US
4.0 / 5Excellent
"Not too bad!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Construction noise during the morning made sleeping in cumbersome.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Jamie
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Streets around the hotel were under construction but the hotel was not affected. I was surprised at the comfort and condition of the rooms for the price I was paying. The only under rated item would be the breakfast. But if you just need to grab a coffee and a banana or yogurt and be on your way, this is a good stop. Trying to print out my boarding pass at the business center was nearly impossible because of the slow computers but the staff will do this for you at the front desk. Staff very friendly and helpful.
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Clean, comfortable and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The only negative about this hotel was that the comforter was lumpy. The pillows were nice and the mattress was comfortable. One nice thing we noticed is that the front desk stocked plates, plastic utensils and napkins, which was great for the inevitable pizza order. They also have complimentary cookies. Check out also is at noon, which is really nice if you want to sleep in. I would stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent basic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was very pleased with this hotel, especially for the price. The room was clean and spacious, the bed was comfortable, the shower was clean and the water was hot, and the soap/shampoo/conditioner were good quality. The staff were friendly and helpful, and they seemed happy overall, just judging by listening to them talk amongst themselves. There's a good selection of restaurants nearby, both more upscale and more basic, and the highway is close if you want to head in to Chicago. Breakfast was nice. There's a fridge and microwave in the room. The workout room was in good repair and smelled clean, although it looked like it never gets used. As long as the price stays as excellent as it was when I stayed there, this will be my go-to hotel for when I'm in the area.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Gregory
US
4.0 / 5Excellent
"Better Best Western"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This Best Western is a cut above most Best Westerns I've stayed at. There was still some remodeling and painting going but its clean and well located plus two restaurants very close by (one is literally next door) so food is always handy. They do have an odd and outdated color scheme going on the floor (6th) I was on...purple and some other mismatched color but perhaps this is being changed with the remodeling. Nothing that bothers your stay though.
Genuine Expedia guest review
Other trip Jan 19, 2015
John
US
5.0 / 5Outstanding
"We needed to be near family for a wake and funeral"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We needed to be near family for a wake and funeral. We live 100 miles away. Best Western in Countryside was welcoming and comfortable. It was convenient to I 55 for traveling to the city. The breakfast was very convenient and fresh in the morning and the room was clean and comfortable. Also very affordable.
Genuine Expedia guest review
Other trip Jan 13, 2015
sue
US
4.0 / 5Excellent
"Quality of service was excellent."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Was very difficult for 2 adults to sleep on the small bed. But was compensated after issue was brought up so glad that Hotel.com was very responsive and prompt in handling the complaint. For that I give full marks to Hotel.com. Hotel staff was excellent and very friendly and professional. Except for the bed size, we had a wonderful time at Best Western.
Genuine Hotels.com guest review
4 night family trip Dec 24, 2014
Narendra
US
4.0 / 5Excellent
"Nice, budget hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great for budget accomodations. Unfortunately, the heater didn't work quite well. Either super hot or super cold air.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
2.0 / 5Fair
"consider ok for priceiowa"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Alarm clock did not work
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
robert
US
4.0 / 5Excellent
"Just what we needed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Sunday evening desk clerk was very helpful.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
PAMELA
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent breakfast bar, friendly staff
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was set out as a non smoking room, but clearly had previously been a smokers room. While the bed was clean and non-smoke-smelling, the carpets, curtains, etc. Had a stale, over-powering smoke smell and made the room's breathability uncomfortable.
Genuine Expedia guest review
Other trip Dec 26, 2014
Lynn
US
4.0 / 5Excellent
"Needs some updates but clean, safe, and great staf"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Just think it's time to replace their comforters....a bit lumpy. The staff at this hotel is wonderful, and the breakfast quite good. I enjoy staying there because of the location and staff.
Genuine Hotels.com guest review
5 night trip Dec 9, 2014
Jacqueline
US
3.0 / 5Good
"At Least it wasn't Snowing"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Meh.... Nice staff but rooms with forced air, no fan in bathroom, thin walls and slamming doors.... The breakfast was nice. Maybe next year it'll be nicer but probably more expensive.
Genuine Hotels.com guest review
3 night trip with friends Dec 4, 2014
Jim
US
5.0 / 5Outstanding
"Excellent value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent value for the budget minded business traveler. Clean and comfortable, easy access to major freeways and very close to Midway airport.
Genuine Expedia guest review
Other trip Dec 5, 2014
Kurt
US
4.0 / 5Excellent
"Good Find. Glad to tried something outside my norm"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Business traveler without the budget to stay downtown Chicago. I am new to the Chicago market and have been searching for that hotel that is far enough from Chicago that I can afford it but close enough not to be stuck in traffic. This is a good hotel. I thought it was clean. Could use some updating but not bad. The morning commute was about 35-45 minutes which I am really happy about. There are some places to eat fairly close. I will stay here again.
Genuine Hotels.com guest review
2 night business trip Dec 1, 2014
Richard
US
5.0 / 5Outstanding
"Thanksgiving visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had my son and his family there with me and the hotel was very accommodating in talking care of their child's needs.
Genuine Expedia guest review
Other trip Dec 1, 2014
Lee
US
4.0 / 5Excellent
"Comfy but toasty"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We showed up after midnight and the front desk woman was extremely perky and welcoming, which was great to see as we were tired and exhausted. The bed was very comfortable, but our heater was a little wacky -- too hot, too cold temperature difference. The breakfast was decent and the morning staff was also friendly.
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All the staff was professional, helpful and nice to deal with.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Family comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Accommodating updated clean bed so comfortable warm welcoming staff
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
mary
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very pleasant. We would stay there again.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only stayed one night but room & staff was great. I left my shaving kit in the bathroom when I left so I called the hotel don't remember the ladies name that helped me but she was very helpful and made shore that it made it back to my house. So I would very wall recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Gregory
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very nice hotel and very clean. The only downside was lack of hot water and that you have to pay for use of the safe upfront even if you are not using it. You can get a refund on the safe at check out but who remembers?
Genuine Expedia guest review
Other trip Nov 20, 2014
Marley
US
5.0 / 5Outstanding
"Conveniently located near La Grange."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We needed somewhere close to La Grange to stay - and found lots of places to eat close-by. Very comfortable room and nice staff. The coffee and breakfast starting early - at 6 a.m. - was so convenient as we needed to leave at 7:00 a.m.
Genuine Expedia guest review
Other trip Nov 20, 2014
Carol
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A little bit too far from Downtown Chicago but mainly because the inherent traffic of Chicago. Good service and comfortable room.
Genuine Expedia guest review
Other trip Nov 20, 2014
Pablo
US
4.0 / 5Excellent
"Great Value!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
One of the nicest, if not the nicest Best Westerns I've ever stayed at.
Genuine Hotels.com guest review
2 night business trip Nov 10, 2014
Stacey
US
4.0 / 5Excellent
"Good, clean, competently run property."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a fine hotel for a short stay. The staff was friendly and helpful. The room was comfortable, although the shower water was lukewarm at best.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Richard
US
5.0 / 5Outstanding
"Stayed there 3 nights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Met my expectations.
Genuine Hotels.com guest review
3 night trip Nov 6, 2014
Lyndon
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
5 days stay for me and my 13 year old. room was comfy, staff was helpful, check in was super fast and easy!
Genuine Hotels.com guest review
5 night family trip Nov 4, 2014
A Traveler
US
4.0 / 5Excellent
"very comfortable stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very pleasant. The water in the bathroom sink was very hot no matter where you pointed the handle.
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and wonderful place to stay. I will go again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great staff, wonderful breakfast (multiple options to choose). neat hotel. I really enjoyed staying here. Thanks a lot to the staff.
Genuine Expedia guest review
Other trip Nov 4, 2014
Venkat
US
5.0 / 5Outstanding
"Great nights stay at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was very clean and very nice. I only stayed one night. I used the hotel computer to take care of some business. The location was very central to where I was going and very convenient access to main roads.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Maria
US
3.0 / 5Good
"Good for a quick over night stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good spot for just an overnight stay. The bed was very comfortable and the room was clean. Hotel is typical chain with typical amenities and free breakfast. Hallways are noisy - i was woken up several times by slamming doors and people talking.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
Susan
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have a pleasant time me and my wife
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Faysal
US
5.0 / 5Outstanding
"Awesome and Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and Awesome beds!
Genuine Hotels.com guest review
1 night trip Oct 22, 2014
Wayne Berg
US
5.0 / 5Outstanding
"Will definitely return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
In town for a Bulls game. Not a long drive to the arena. Everything was excellent and we had a very relaxing and restful stay. Definitely more reasonable and pleasant than downtown Chicago hotels and the parking is free.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2014
Debora
US
4.0 / 5Excellent
"Would Stay Again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location. Breakfast buffet was nice. Hotel clean.
Genuine Hotels.com guest review
3 night trip with friends Oct 16, 2014
A Traveler
US
2.0 / 5Fair
"unexpectdly low quality"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
At night it was very noisy of maybe some kind of electric starter one of the rooms bed sheet was very bad and we complied to the hotel. They told us to reduce some money and hope we will call and process
Genuine Hotels.com guest review
1 night family trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to where we had to be."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were very happy with everything. Parking was excellent and good restaurants were close by.
Genuine Expedia guest review
Other trip Oct 20, 2014
judy
US
4.0 / 5Excellent
"Old Hampton Inn"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
You can tell it's an old hampton in, also on the Google maps it shows as a Hampton
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
Jim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good Value for the money
Genuine Hotels.com guest review
1 night business trip Oct 15, 2014
A Traveler
US
4.0 / 5Excellent
"Decent, no problems."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Not super memorable but decent and clean. Friendly helpful staff.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
"No Southern hospitality"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
People wasn't friendly(staff excluded) at all along with the Hotel not posting that construction will be going on.
Genuine Hotels.com guest review
3 night business trip Oct 12, 2014
Ronald
US
5.0 / 5Outstanding
"Close to sights we wanted to visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice. Staff was very friendly and helpful. Enjoyed our stay!
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Loren and Janet
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable rooms; clean and well appointed. Breakfast was very good for the price, with lots of variety.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great stay at the best western! The only complaint i have is that the water pressure sucks. You have to flush the toilet 3 times in order for it to work.
Genuine Hotels.com guest review
1 night trip with friends Oct 11, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews