Comfort Suites Mission Valley SeaWorld Area - San Diego

The room smelled like the carpets needed to be cleaned , and smelled very musty. The air conditioner did not work well, and barely cooled the room, and the vents needed to be cleaned badly as it produced a musty odor as well. The furniture was very outdated and in poor condition, I will not be staying here again

Genuine Hotels.com guest review

The moment we checked in things went down hill. To start our clerk informed us that we needed to pay $8 a night to park at the hotel.Within a 5 mile strip of highway 8 there has to be at least 50 hotels. I chose their hotel and they thank me by charging me to park. I asked what my other options were and the Clerk rudely answered " you can park in the […] street". Moving on we started to ask about good restaurants and coffee shops in the area. She said she was new and didn't know the area. Fair enough but what upset me was that the manager was there the entire time and did not step in at all to help. That night we went to sleep around 11. For the next 3 hours there was constant door banging from the stairwell and the room above us. We got zero sleep. Finally at 2am we went to the front desk to request a room change. I politely explained the problem and the clerk looked up the room above us. She quickly said that the people should be asleep and she had no rooms. That was it. The next am we packed our bags and went to the front desk to demand a room change or check out. The morning clerk Samer was VERY helpful. He apologized, switched us to the third floor and saved our trip. We were exhausted all day but thanks to Samer we could at least try to enjoy our day rather than search for a new hotel. The rest of the trip customer service continued to decline after Samer left. If customer service was decent I would have given this hotel a much higher score. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nothing fancy but does the job!

Genuine Hotels.com guest review

As for the hotel stay it wasn't anything special. I was disappointed that I wasn't told I had to pay for parking when I booked.

Genuine Hotels.com guest review

Place was a great location

Genuine Hotels.com guest review

We really enjoyed our stay very comfortable family welcome place, great breakfast for hotel friendly staff

Genuine Hotels.com guest review

We are not picky people...a clean, convenient and affordable place to stay was all we needed and comfort suites ticked all those boxes. We traveled with 3 small children so it was nice to have a bigger space and a second tv! If your looking for the Four Seasons go stay there, if your looking for a comfortable place to sleep stay here.

Genuine Hotels.com guest review

This hotel was a major disappointment! Will not be back! The woman at check in never smiled once, their is very limited parking considering they charge you $8 for it. Once checked in we had to climb 3 flights of stairs to get to our room and the entire way to the room children were all we saw not one adult and they were all running around yelling and […] loud- the pool was also packed with them! I have 3 kids myself and they were surprised at how this place was run! Once we got our room with a sleeper sofa it did not work so we had to switch rooms which was so inconvenient going all way back downstairs to the lobby then back up just a few rooms from last room! Once we checked into room we left for dinner and toy surprise outside of one room was a group of adults about six of them they decided to make the walkway outside of their room their own area by setting up chairs with several packs of beer so they could "watch" their children from the hall balcony at the pool! This place was so ghetto I felt like I was just in a bad neighborhood and made a wrong turn, management was basically overrun by these ratchet people!!!! Read more

Genuine Hotels.com guest review

OK hotel but ,they do charge for parking, older fixtures and fittings but clean and tidy, breakfast was good with reasonable sitting space. Nice patio area, but the pool did not open until 9am which was a little late if you were going out for the day. Good access to restaurants and shopping, within walking distance if you did not want to drive.

Genuine Hotels.com guest review

We had a great time staying here. The only issue is the breakfast buffet. They ran out of some food each of the 3 days that we were there. And there wasn't enough seating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Worst nightmare of my life me and my wife traveled to San Diego thinking we will have a wonderful vacation. This hotel ruined it. So dirty, hair everywhere, bad plumbing, horrible service, they just don't care, ac didn't work. If you have any plans of having a nice trip do not stay here!!!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel forgot to clean my room one night and would have forgotten the following night if I hadn't gone down to the front desk at 4PM to remind them. At Breakfast they also started to run out of food, coffee, cups and utensils on Tuesday. The main lobby elevator bangs and creeks. And the hotel sits right next to a major highway

Genuine Hotels.com guest review

Very friendly staff

Genuine Hotels.com guest review

be prepared to wake very early, as you can hear everything beside and above your room. The walls desperately need insulation. I sure needed to sleep a little longer that day.

Genuine Hotels.com guest review

we didnt spend much time there.but the rooms was very clean and breakfest was awesome/

Genuine Hotels.com guest review

The toilet overflowed. I called the front desk. The person who arrived was middle eastern who knew no English. First, he brought toilet paper. After I made hand motions (needing a plunger), he brought me a toilet bowl brush! (AS IF I WAS SUPPOSED TO CLEAN THE TOILET MYSELF). I grabbed his walky talky and told the person I needed a plunger. They brought […] one to me to use to fix the toilet myself. When I asked about the wet floor, they brought me 12 bath towels so I could clean it up myself. Read more

Genuine Hotels.com guest review

They did not have the king size room that I had booked.I asked for a late check out due to my flight time,and ... at the front desk said that I could have until one , I then asked if would be possible for a 2 pm? He said he would ask the manager ......... When he came back he said I couldn't have a late check-out at all not even till 1! Very disappointing […] to have it taken away. Read more

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Genuine Hotels.com guest review

The rooms are out dated. They one had one washer and dryer working. No gift shop

Genuine Hotels.com guest review

Most everything was great. Only probs: 1 person checking people in on a Sat. Took forever. At least 7 people in line waiting. Room clock was not turned on. We had to set it. And our room phones didn't work at first. They were turned off at the front desk for some reason when I called with my cel. Minor issues. Staff was friendly. Room was comfy. Brought […] my 2 kids and they liked the bunk beds. I would def stay here again with my family. Read more

Genuine Hotels.com guest review

Everything was great very nice felt safe and secure

Genuine Hotels.com guest review

good location to stadium - close to freeway - lots of shopping

Genuine Hotels.com guest review

Everything I needed for my business trip. Comfortable bed and pillows, two tv's, separate sitting area, and located right across the freeway from great shopping and many restaurants.

Genuine Hotels.com guest review

The staff was horrible, the outside door didn't work, the heater/ac unit made a LOT of noise. The food wasn't that great, the refrigerator is old and freezes your items. The shower needed to be turned all the way to hot to get any hot water. I heard water dripping from the floor above. There are only 15 cable channels, half of the time the tv didn't […] work. Read more

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Genuine Hotels.com guest review

The hotel was very convenient and clean. I was disappointed and somewhat angry that they charge a parking fee, which I was not aware of unless you look very closely at the website description.

Genuine Hotels.com guest review

It was a good value but as anyone knows you get what you pay for. It was very clean and quite. I would stay there again for the money

Genuine Hotels.com guest review

It was nice to have a suite for our 4-night stay, i.e. a couch and chair with some separation from the area where the bed is located. Having said that, our suite was a small as it could be and still be a suite. We liked that the hotel was very quiet. We did not hear children running around or partying going on (we did see a number of families with children […] at breakfast in the mornings). A nice court yard with swimming pool for those so inclined and families. Staff was helpful. Read more

Genuine Expedia guest review

I believe that any person looking for a clean and friendly hotel would like to stay here. Everything was pleasing overall. The breakfast had a good variety. Thank you.

Genuine Expedia guest review

Comfortable, well layed out room. Living area in front, followed by bedroom, then bathroom. Enough space for 4 of us (one baby), comfortably. Breakfast okay. Friendly staff. Beds comfortable, but bring your own pillow!! Pillows were very small. Throw pillow size! But I visit San Diego often for vacation and business. I will definitely be back!

Genuine Hotels.com guest review

The rooms were clean enough (didn't feel gross) but could use some TLC - grout cracking, dust bunnies in the corners. The cost was reasonable and the location convenient for our weekend plans. Probably would only stay here again as an absolute necessity - I prefer a room that is better cared for.

Genuine Hotels.com guest review

The room was ok Just the pull out bed was horrible! Bought an air mattres for my kids to sleep on. Our bed was great.

Genuine Hotels.com guest review

Good value in the area for a suite. BF is even included.

Genuine Hotels.com guest review

Great place to stay with the family anytime of the year. Close to everything S.D. has to offer.

Genuine Expedia guest review

dirty and smelly

Genuine Hotels.com guest review

Took my family of four for the weekend, wife, 4 yr old and a 2yr old. Nice and clean hotel grounds. Rooms are a little older and small but was a nice place to stay for a weekend trip. We stayed in the family suite and my 4yr old loved his own little room with bunk beds and his own tv. The continental breakfest was a nice surprise because on top of having […] cereals, make your own waffels, muffins and toast etc.. they also had scrambled eggs and potatoes. Read more

Genuine Expedia guest review

Nice family oriented hotel, warm and fresh brakfast.

Genuine Expedia guest review

It was ok found molded food in microwave and dirty towel in tub

Genuine Hotels.com guest review

Have stayed here several times and am always satisfied.

Genuine Expedia guest review

great quiet place to spend your night. i don't know why people give bad rating, good breakfast, two lcd hdtv, good beds, and good location.

Genuine Expedia guest review

The hotel was conveniently located. They had a great breakfast which was nice. The rooms were comfortable smaller than expected and more outdated. It is disappointing that you need to pay for parking but that wasn't a surprise.

Genuine Expedia guest review

There were a couple of maintenance items that needed attention in our room ...... no tv remote, phone was not connected, diverter from tub to shower very hard to use........but they were taken care of immediately after I notified the desk. The ice machine on our floor stopped working one day. Overall we were happy with this hotel.

Genuine Expedia guest review

Great central location, rooms need updated. Bathroom was great, T.V.'s were great, outside of hotel was great, view was pretty. Everything else needs upgraded.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review