Hyatt Grand Champions Resort, Villas and Spa - Indian Wells

44 - 600 Indian Wells Ln, Indian Wells, CA, 92210 United States
Hotel Info: 866-539-0036
Guest rating 4.3 / 5
85% Recommend
(Neighbourhood average 4.3)
4.3 overall guest rating
Reviewed by 112 guests
Average for the neighbourhood is 4.3
"Outstanding staff"
 by nicolas from chicago
We were with our 2 children (4 years old and 5 months old). The staff was really, really nice wit...
12/09/09
33.72406, -116.33006
Hotel coordinates:

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Guest review summary

  • 4.3 Average rating: All Trip Types
  • 85% Recommended
  • 112 Reviews
  • 4.3  Hotel Service
  • 4.4  Room Comfort
  • 4.4  Hotel Condition
  • 4.4  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (112) 4.3
Business (11) 4.1
Romance (30) 4.1
Family (20) 4.4
With Friends (13) 4.5
All Others (38) 4.4

Overview

Location. The Hyatt Grand Champions Resort, Villas and Spa is set on 45 acres beneath the Santa Rosa Mountains in Indian Wells, Calif. The hotel is two miles from the El Paseo shopping and entertainment district. Complimentary shuttle services run to El Paseo.

Hotel Features. The open-air kitchen of Lantana features contemporary California cuisine. The Pianissimo Lounge offers live entertainment and signature cocktails. For health-conscious travelers, the resort provides the Agua Serena Spa, where specialists utilize progressive methods of massage therapy and full-body remedies. Outdoor pools include a cold plunge pool, a waterslide and an adults-only pool with private rental cabanas. Tennis facilities offer instruction, courts, tournaments and a pro shop. Yoga and water aerobics classes are available at the fitness center. A popular place to hold conferences, the Hyatt Grand Champions Resort, Villas and Spa offers more than 88,000 square-feet of multi-faceted meeting space including an outdoor gazebo.

Guestrooms. The hotel's 530 guestrooms contain desert tones, contemporary lounge furniture and private balconies with garden, mountain, golf course or pool views. Refrigerators and coffeemakers are available. Bathrooms amenities offer marble baths and bathrobes. Wireless Internet access and laptop compatible, in-room safes are provided.

Expert Tip. Featured in "100 Best Spas of the World" list, the Medical and Skin Spa at Agua Serena is staffed with trained specialists who perform cosmetic services including laser hair removal and Botox treatments in a 30,000-square-foot European facility with 23 treatment rooms.

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
  • Hotel resort fee: US$23 per room, per night
Hotel resort fee inclusions:
  • Use of fitness center or health club
  • Use of sporting facilities or equipment
  • Newspaper
  • Phone calls
  • Faxes
  • Additional inclusions
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

21-Day Advance Purchase
Book a stay with a 21-day advance purchase and receive a 15-percent discount on room rates.
Must book “21-Day Advance Purchase” rate plan. Discount is reflected in total purchase price at time of booking. All hotel reservations are subject to availability and must be made 21 days in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.



Limited Time Offer
Book a stay in a room in the Limited Time Offer rate category and receive a discount on the room rate of up to 20% or more.
Limited Time Offer valid at participating Hyatt hotels and resorts. Offer not valid at Hyatt Place or Hyatt Summerfield Suites. Full non-refundable prepayment required at time of booking. Save up to 20% or more off the Hyatt Daily Rate for standard accommodations. Rates and participation may vary by property and date of arrival. All hotel reservations are subject to availability and must be made in advance. Offer excludes service charges, taxes and other incidental expenses. Additional guests may be subject to additional hotel charges. Additional charges apply to room type upgrades. Offer not valid with groups/conventions; not combinable with other promotions. Blackout periods and other restrictions may apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Sunshine On Sale
Book a minimum three-night stay in a “Sunshine on Sale” rate category March 15 – September 12, 2010 for travel during the same period and receive every third night complimentary.
All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • ATM/banking
  • Beauty services
  • Breakfast available (surcharge)
  • Children's club
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Full-service health spa
  • Hair salon
  • Health club
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Massage - treatment room(s)
  • Multilingual staff
  • Parking (valet) $22 Per Night
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Spa tub
  • Steam room
  • Supervised child care/activities
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Secretarial services

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Balcony
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Extra towels/bedding
  • Extra towels/bedding in room
  • Free local calls
  • Hair dryer
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Patio
  • Pay movies
  • Premium television channel(s)
  • Rollaway beds
  • Satellite television service
  • Separate bathtub and shower
  • Sewing kit
  • Smoking permitted
  • Turndown service (on request)
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 5;
  • Number of rooms: 480;
  • Patio;
  • Poolside bar;
  • Pool table;
  • Restaurant(s) in hotel;
  • Swimming pool - children's;
  • Swimming pool - outdoor;
  • Tennis on site;
  • Umbrella
Check-in time is 4 PM
Check-out time is Noon
Pets not allowed
Resort fee charged at hotel/condo

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

Guests must be at least 18 years old to check in at this property.
There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Dining

Lantana - Indoor and outdoor seating with views of the mountains and fairways. Open-air kitchen with mesquite grill and wood-burning pizza oven. California cuisine. Steaks, seafood, pastas, pizzas, and seasonal specialties. Wine list. Breakfast, lunch, and dinner. Dinner reservations recommended.

Pianissimo Lounge - Lounge with outdoor patio overlooking the 10th fairway at Indian Wells Golf Resort. Sporting events on multiple TVs. Pool table. Custom-designed humidor. Bar menu and cocktails. Live entertainment Tuesday–Saturday. Open from early afternoon to late evening.

Espresso Deli & Café - Lobby coffee shop. Starbucks coffee, sandwiches, pastries, box lunches, and dinners to go. Open from early morning to mid-evening.

The Oasis Pool Bar - Located near the adults-only pool and cabanas. Light fare and tropical beverages. Open from mid-morning to early evening.

Roadrunner Café - Adjacent to the main pool. Grilled items, sandwiches, salads, and other light fare. Open from late morning to early evening. Room service - Available from early morning to late evening.

Sample menu for Lantana
Appetizers:

  • Crispy Chicken and Pepper Jack Wraps
  • Maine Lobster in Puff Pastry
  • Tempura Style Shrimp

  • Main courses:
  • Braised Short Ribs on Cauliflower Horseradish Mash
  • House Dry Aged Prime New York Steak
  • Grilled Chicken and Porcinis with Pappardelle and Sage
  • Recreation

    The Hyatt’s landscaped, palm-fringed pool garden houses two children’s pools with water slides and splash fountains, as well as an adults-only pool with private rental cabanas featuring ceiling fans, flat-screen TVs, phones, and bar service. Also within the garden are two freeform pools, an oval pool, and a spa tub. A pool hut provides complimentary towels, water games, and floats; sun-care products are available for purchase.

    The resort’s three complimentary tennis courts can be reserved within 24 hours of play, and lessons are available (surcharge).

    Located in the Agua Serena Spa, the 24-hour health club offers a sauna, steam rooms, and fitness equipment such as treadmills, stationary bikes, stair machines, free weights, and weight-training machines. Yoga, Pilates, and other classes are complimentary.

    Open to children ages 3–12, Camp Hyatt provides year-round educational and recreational activities (surcharges). Use of resort bicycles is complimentary during guests’ stays, as is equipment for bocce ball, croquet, and table tennis.

    Guests receive preferred tee times at the adjacent Indian Wells Golf Resort, with 36 holes of championship golf.

    The recreational activities listed below are available on site or nearby this Palm Springs-area resort; fees may apply.


    • Aerobics on site
    • Bicycle rentals on site
    • Bird watching nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Mountain biking nearby
    • Pilates classes/instruction on site
    • Playground on site
    • Running track/path nearby
    • Scooter/Moped Rentals nearby
    • Swimming on site
    • Yoga classes/instruction on site

    Area map

    Hyatt Grand Champions Resort, Villas and Spa Palm Desert

    A short guide to Palm Desert

    Palm Desert is a city for the arts for all senses. Billing itself as a museum without walls, the city displays more than 130 sculptures in public foyers, squares, and sidewalks. Broadway acts and big-name musicians fill the McCallum Theatre’s seats. Souvenir hunters need look no further than El Paseo. This district has more than 300 shops, many with gaily-decorated facades.

    see all hotels in Palm Desert

    Nearby Activities & Points of Interest

    0.5 - 1.0 mi

    • Downtown Indian Wells - 1000 yards

    1.0 - 3.0 mi

    • El Paseo Shopping District - 2.3 miles
    • Living Desert Zoo & Gardens - 2.9 miles

    3.0+ mi

    • Downtown Palm Desert - 3.0 miles
    • Living Desert Zoo and Garden - 3.0 miles
    • Downtown La Quinta - 3.5 miles
    • Bermuda Dunes Airport (UDD) - 3.7 miles
    • Downtown Indio - 6.4 miles
    • Indio Amtrak Station - 6.5 miles
    • Downtown Rancho Mirage - 6.7 miles
    • PGA West Golf Course - 6.9 miles
    • Thermal Desert Resorts Regional Airport (TRM) - 11 miles
    • Palm Springs Intl. Airport (PSP) - 12 miles
    • Borrego Valley Airport (BXS) - 32 miles
    • Banning Municipal Airport (BNG) - 33 miles
    • Twentynine Palms Airport (TNP) - 36 miles
    • Hemet-Ryan Airport (HMT) - 40 miles
    • Big Bear Airport (RBF) - 48 miles

    Reviews

    Hyatt Grand Champions Resort, Villas and Spa 2009.12.09
    Recommended Trip type: Family "Outstanding staff"

    Reviewed by nicolas of chicago on Dec 9, 2009

    We were with our 2 children (4 years old and 5 months old). The staff was really, really nice with always a nice word for everybody. This really makes this hotel luxurious. Food might be a little bit pricey for what it is but there are plenty of other options around. And the breakfast was included in the offer from hotels.com.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.11.27
    Recommended Trip type: Romance "very comfortable rooms"

    Reviewed by Joan of LaJolla on Nov 27, 2009

    very nice hotel. one problem was that there was a very large young( 13-18 yrs) group staying there at the same time. A high noise level, no room at pool, and unable to sleep at night due to kids running, screaming and loud music all night. I was disappointed that the management did not at least take off the resort fee,as we were unable to use the pool on the first day.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.11.01
    Recommended Trip type: All Others "JUST THE BEST OF THE BEST"

    Reviewed by RUBEN of REDLANDS on Nov 1, 2009

    THE FOUR SEASONS AND THE RITZ HAVE NOTHING ON THE HYATT GRAND CHAMPIONS THIS IS A PLACE THAT WILL ALTER YOUR FUTURE PLANS, TO OTHER RESORTS ANYWHERE, JUST THE BEST OF THE BEST

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.23
    Recommended Trip type: All Others "great relaxing get-away"

    Reviewed by a Hotels.com guest on Sep 23, 2009

    as the other comments state: a/c is a bit loud, but works well! i was looking for a relaxing place to get away for the weekend. the spa did exactly that! great service and extremely relaxing. the spa has some great specials you can take advantage of and service includes the facility usage all day. all of the staff was extremely helpful and polite. its great the hotel has an adult pool so you don't have to deal with the screaming kids.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.21
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 21, 2009

    This guest did not leave a comment.

    Overall Rating

    3.0 out of value="5"
    • 4.0 Hotel Service
    • 3.0 Hotel Condition
    • 4.0 Room Comfort
    • 3.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.10
    Recommended Trip type: Romance "Great Place To Get Away"

    Reviewed by a Hotels.com guest on Sep 10, 2009

    This resort is an hour from my home and I never knew it was there until I found it on hotels.com. We had a great time. ALL the staff was super friendly and the place is gorgeous. Food is a little pricey, but other than that it was worth way more than what we paid. We will be going back, this time with the kiddos!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.09
    Recommended Trip type: Family "Relaxing Stay"

    Reviewed by a Hotels.com guest on Sep 9, 2009

    Nice family resort. We enjoyed biking and playing foosball at the game room. The kids enjoyed the slide too. The staff are friendly and helpful. We had the Family Vacation packet which came with breakfast, very good deal.

    Overall Rating

    4.0 out of value="5"
    • 3.0 Hotel Service
    • 3.0 Hotel Condition
    • 4.0 Room Comfort
    • 3.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.08
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 8, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.02
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Sep 2, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.02
    Recommended Trip type: All Others "Great resort for the money"

    Reviewed by a Hotels.com guest on Sep 2, 2009

    This was a great place at an incredible price. Everyone including the lounge and resturant employees were terffic. No need to leave the property if you choose.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.09.01
    Recommended Trip type: Romance "Good Hotel"

    Reviewed by Bruce of Moorpark on Sep 1, 2009

    The Hotel does not advertise the Resort fee of $25 plus the $10 per day parking you have to pay in addition to the room rate, so you have to add that to the cost of the room. We were there when it was 120 outside and cooled off to 106 at night. The A/C unit in our room did not cool the room down good. The rooms are big and comfortable and close to everything we were doing.

    Overall Rating

    2.0 out of value="5"
    • 2.0 Hotel Service
    • 2.0 Hotel Condition
    • 1.0 Room Comfort
    • 1.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.25
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 25, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.25
    Recommended Trip type: Family "Best Resort I've EVER Stayed At!!!"

    Reviewed by a Hotels.com guest on Aug 25, 2009

    This place is unreal! Total country club feel for a reasonable price. My wife and I fell in love with this place from the moment we walked in the door. Guest rooms are spacious, clean, and updated. They have 7 pools including an adult pool and kids water slide. The fitness center was huge with all new workout equipment including treadmills with tv's attached. We are already planning our next trip to this fine resort but next time I'll be bringing my golf clubs!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.21
    Recommended Trip type: All Others "Go in the off season - August!"

    Reviewed by Stacy of Hoboken on Aug 21, 2009

    My husband and I loved our stay at this hotel. Going in August was a great deal. The staff was really nice and gave us a free upgrade to a room with huge terrace - actually 2 terraces! While it was over 100 degrees outside the pool was fantastic and relaxing. Wish we were still there!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.16
    Recommended Trip type: With Friends "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Aug 16, 2009

    We had a wonderful time in Palm Springs and loved staying at the hotel. It was beautiful and comfortable. It exceeded my expectations of how nice it would be. It was my second time staying here and would highly recommend it to anyone.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.12
    Not recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Aug 12, 2009

    This guest did not leave a comment.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.12
    Recommended Trip type: With Friends "Adult Pool is a PLUS"

    Reviewed by Sarah of San Diego on Aug 12, 2009

    The hotel was very nice, the staff were exceptionally friendly, they even walked us to where the pool was, and the adult pool was the BEST! The only downside was that either the walls were kind of thin, or our neighbors were very loud with kids. Other than that it was a great stay. I'd stay there again!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.12
    Recommended Trip type: With Friends "Outstanding"

    Reviewed by Stefanie of Corona on Aug 12, 2009

    The room was ready when we arrived early. We had an excellent view. The service was friendly and fast . The surrounding was quite. We had an excellent and relaxing time.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.08.08
    Recommended Trip type: Business "Great place in the Desert!"

    Reviewed by a Hotels.com guest on Aug 8, 2009

    Loved everything about it...but what they dont tell you is the $23 a day "hotel service" fee that you have to pay at the end, that includes the gym, pools and all the other things the hotel provides (last time i checked that all came with my nightly fee) otherwise great hotel!

    Overall Rating

    3.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.21
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Jul 21, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.17
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Jul 17, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.17
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Jul 17, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.15
    Not recommended Trip type: All Others "Inconsistant"

    Reviewed by Mary Ann of Scottsdale on Jul 15, 2009

    We were not permitted to check in until 4PM and therefore arrived at 4:15 PM only to be told the requested room--view of the golf course--was not available. Instead we were place on the second floor facing the parking lot entirely too low to get the "view of the mountains" as promised. Only one drinking glass was provided. The towels were small by 4 star standards. No magnifying mirror in bathroom. And other minor things we've grown to expect from a 4 star facility. However, the dinner in the main dining room presented by Kieran Fleming was one of the best meals we have ever eaten!

    Overall Rating

    2.0 out of value="5"
    • 1.0 Hotel Service
    • 3.0 Hotel Condition
    • 2.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.14
    Recommended Trip type: With Friends "Fabulous Hotel"

    Reviewed by Melanie of Inglewood on Jul 14, 2009

    This hotel was fabulous. Nice, big rooms. Beautiful pool. I absolutely loved it and will be back.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.08
    Recommended Trip type: Family "Disappointed about change in spa policy"

    Reviewed by a Hotels.com guest on Jul 8, 2009

    I have stayed at the Hyatt Grand Champions several times in the past. The hotel charges a "resort fee" of $25/day. In the past that fee included use of spa facilities with treatments (facials, massages,etc.) being extra. This time I was stopped as I approached the spa and was told that there is an additional fee (on top of the resort fee) for using the steam room and sauna. Given that I would spend only a few minutes, I didn't want to spend the extra money on it. The spa facility is one of the reasons I chose this hotel, and would check out other options in the future before deciding on where to stay.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.08
    Recommended Trip type: Romance "Surprisingly Delightful"

    Reviewed by Suzanne of Los Angeles on Jul 8, 2009

    We did not know what to expect. We were given a choice as to what view we wanted (mountains, pool or golf course) and we chose the golf course view (very nice). It was family friendly and pleasant.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 3.0 Hotel Condition
    • 3.0 Room Comfort
    • 3.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.07
    Recommended Trip type: Romance "great hotel"

    Reviewed by a Hotels.com guest on Jul 7, 2009

    LOVED THE FACT THAT THERE WAS A SEPERATE ADULT POOL, ONLY OVER 18 ALLOWED.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.06
    Recommended Trip type: Romance "Great for the money"

    Reviewed by a Hotels.com guest on Jul 6, 2009

    The hotel was very nice although it was a bit old and outdated from what we expected. The service however was outstanding. Everyone we saw made a point to ask if we needed anything or just had a "good morning, have a nice day" as we passed in the hall. The pool service was excellent and we never had to wait for a drink/food order. If you are traveling without kids, be sure to go to the adult pool. We didn't see it the first day but discovered it the next day. The chairs have comfy cushions and it is a much more quite and relaxing time. Expect a $23/day "resort fee" upon check out. We had read reviews so we were not surprised when we got our final bill.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.07.03
    Recommended Trip type: All Others "What a Great Holiday for a Terrific Price"

    Reviewed by Kathleen of Bakersfield on Jul 3, 2009

    I booked two rooms for a family stay at a very discounted rate. Thought I was getting a great deal - but when I arrived it was even better! They upgraded both our our rooms - the one my husband and I stayed in was a villa with it's own backyard and jacuzzi. The service and the people who work there are incredibly nice. The only small complaint is the drink service by the pool was incredibly slow (they were way understaffed), but the server still was sweet and did her best, carrying around a massive tray in 115 degree heat. Lots of shady areas in the pool complex - a water slide and fountain area for kids. I really enjoyed it. The hotel has been there since the early eighties I believe, and showing a bit of wear -- not much though! I love the layout of the lobby. The food in the restaurant is amazing and creative! The lobby bar is fun with live music most nights. Great for families or couples. Thank you Hyatt, for giving our family a much needed break at an excellent value!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.30
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jun 30, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.29
    Not recommended Trip type: Romance "Needs Improvement"

    Reviewed by Ssukuei of Rolling Hills Estates on Jun 29, 2009

    We couldn't get a good sleep because the air conditiner is too loud. We stopped our air conditioner and still can hear the air conditioner from other room.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 3.0 Hotel Condition
    • 1.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.18
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Jun 18, 2009

    This guest did not leave a comment.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 3.0 Room Comfort
    • 3.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.17
    Recommended Trip type: All Others "Loved the place; hated the additional resort fee of $25/day"

    Reviewed by rica of san pedro on Jun 17, 2009

    Great place to stay but upon checkout through TV, there was a $25 per day resort fee applied. Did not have time to dispute charges since we had a tee time in 45 minutes. Even with resort fee, price was still very good but I hated the thought of having to pay more than I signed up for - but hey, I might still get my money back. I'll give hotels.com a call when I get my credit card bill. Overall, the place is a virtual oasis.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.10
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Jun 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.08
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Jun 8, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.04
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jun 4, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.06.04
    Recommended Trip type: Romance "road warrior123"

    Reviewed by a Hotels.com guest on Jun 4, 2009

    room was nice, large and comfortable. I wished the A/C worked a little better and that the beds sure could use a make over. Think Westin's heavenly bedding. Other than that it was delightful..

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.05.27
    Recommended Trip type: Romance "Birthday weekend"

    Reviewed by a Hotels.com guest on May 27, 2009

    My husband and I stayed one night at the hotel to celebrate his birthday. We had a great time and thought it was a lovely place. The pool area was very crowded and we had to hunt for seats poolside, but I suppose that is to be expected on Memorial Day weekend. Only real complaint is the resort fee for internet access and other amenities we didn't use. Why do we have to pay for them? If they must charge them, just roll them into the cost of the room as opposed to charging them separately. That was annoying. Otherwise, a nice place. We'd go again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.05.08
    Recommended Trip type: Business "Great Ammenities"

    Reviewed by a Hotels.com guest on May 8, 2009

    Excellent Resort. The pool, spa, and health club were great. The food at the hotel was excellent. The best I have ever had at a resort of this type. The only draw back was that the room rate did not include the ammenities so you had to pay a daily fee for use of the pool, health club, and internet. The fee should be included with the room rate...if you don't have the ammenities, then why pay all the money for the room.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.05.06
    Recommended Trip type: Romance "Great get away hotel"

    Reviewed by a Hotels.com guest on May 6, 2009

    Great Hotel if you desire quite and relaxation time. The adult pool is a true adult pool with no children. If you want to party there is a club at the hotel next door to it. Overall great hotel.

    Overall Rating

    4.0 out of value="5"
    • 3.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.30
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Apr 30, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.29
    Recommended Trip type: All Others "Great place."

    Reviewed by a Hotels.com guest on Apr 29, 2009

    Room was very clean and very quiet. A couple of reviews I read said it was a loud hotel with thin walls. I did not see it that way. I had a very quiet room.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.22
    Recommended Trip type: All Others "Coachella vs Rich People"

    Reviewed by a Hotels.com guest on Apr 22, 2009

    The hotel was nice and the bunnies running around the grounds were a nice touch. The room was comfy but not perfect- there was a hole in my rug, a missing hair dryer and crack in the mirror. The staff wasn't very attentive to me a single young woman but sure paid special attention to families and rich, white, old couples. I asked for the LA Times to be delivered in my room and it never was (even after I remind them). I was never sat by the hostess for the breakfast buffet (the buffet was great anyway). This hotel is a good choice for families. There were a lot of kids.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 3.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.21
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Apr 21, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.15
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Apr 15, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.14
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Apr 14, 2009

    This guest did not leave a comment.

    Overall Rating

    2.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.13
    Recommended Trip type: Family "Great place!"

    Reviewed by Thomas of Mission Viejo on Apr 13, 2009

    Stayed 3 great nights--played both golf courses. Great staff. Loved the area and choice of restaurants.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.12
    Not recommended Trip type: Family "War zone"

    Reviewed by magnus of palos verdes on Apr 12, 2009

    Stayed with my wife and two small children for easter.Very crowded to say the least first day my wife was threatend and screamed at ,for taking a share toy by the pool right in front of the pool manager who said nothing.Next day I park in the shared parking lot just to have another guest threaten me for taking his parking space.A little later by the pool,no chairs,the pool manager comes over and assigns us some chairs.About an hour later this lady screams at me for 20 minutes for taking her chair,again the pool manager watches and does nothing. We will never go back there is so many other great properties in the Palm Springs area.

    Overall Rating

    2.0 out of value="5"
    • 1.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.04.06
    Recommended Trip type: With Friends "Best Pool In Town"

    Reviewed by a Hotels.com guest on Apr 6, 2009

    Absolutely had the best time outside in the sun relaxing by the pool. Everytime we go, we have a wonderful time.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Hyatt Grand Champions Resort, Villas and Spa 2009.03.31
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by Karen of Fox Island on Mar 31, 2009

    Great hotel. Adult pool has nice chaise lounges, quiet environment and helpful staff. Work out center is fantastic! It has personal televisions on each elliptical and treadmill. The classes (pilates and yoga) were great. The only problem is finding a jogging or walking route from the hotel. You have to walk along the major highway 111. The casual restaurant serves delicious breakfasts. Our hotel arrangment included a full breakfast and we really enjoyed the selection of foods. We did not like having to pay a "resort fee" upon checkout. This additional charge caused the overall cost to exceed our original budgeted amount.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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