"Staff was so NICE"
The staff was so helpful and just plain old nice... Loved all the pools too. The slide at the pool made this so fun for my 5 and 6 year old.Genuine Hotels.com guest review
"Not all it's cracked up to be"
While this hotel is certainly nice - there are better resorts out there. I'm not sure if maybe this hotel is one of the older hotels in Indian Wells, but the rooms did not seem as modern as the pictures portrayed. We had a large stain on our carpet in the middle of the room, the balcony had zero privacy, the refrigerator did not keep things cold, and […] the air conditioner was extremely loud (it rattled all night). That being said, it was still a very nice hotel - good pool area, very friendly staff. I just wasn't impressed for the amount of money I paid. Our room was very roomy and large enough to fit 4, but the quality of the room was not up to par. Will prob stay at the Renaissance Esmeralda or Miramonte next time. Read moreGenuine Hotels.com guest review
I definitely recommend this hotel the entire staff is amazing. Also they helped me with a cancelation since we weren't going to need the extra days! My kids loved it as well they just wanted to stay there and enjoy the activities. Very pleasant stay!Genuine Expedia guest review
Decided to take a last minute mini-vacation to Palm Springs and went with the ratings listed within Expedia. Best vacation ever! All of the staff from the front desk, the pool and especially from the restaurant were extremely hospitable. We really just wanted a relaxing getaway so we decided just stay at the hotel to take advantage of the amenities […] it had to offer. It was exactly what we wanted and we will definitely be back. Read moreGenuine Expedia guest review
"EXCEPTIONAL SERVICE AND BEAUTIFUL GROUNDS"
From the moment we arrived until we reluctantly checked out, we had a wonderful experience. The front desk staff (especially Christal) was warm and friendly. Our room was upgraded to a golf course view, with a nice balcony. The room was spacious and comfortable. The large marble bathroom was amazing, with separate tub and shower. Lots of pool choices […] (8 in total) depending on what you like. We spent a lot of time around the relaxing adults-only pool. Abundant lounge chairs, umbrellas and towels. Pleasant background music. Surrounding palm trees beautifully lit up at night. Attentive pool bar staff (thanks Garrett). Ordered the guacamole/bacon burger and mahi-mahi fish tacos- Delivered quick, hot and delicious. Reasonably priced (under 13 dollars each). Nice selection of cocktails, around 10 dollars each. Bicycles are free to check out and ride around resort. Kids "Dive-in" movies around the pool at night. Bowls of fresh apples in the lobby every morning. Live music in lounge on weekends. Throughout the resort, without fail, friendly staff greeted us with a smile and asked about our stay. If you are looking for a relaxing, pampered Palm Springs experience this is the spot. Read moreGenuine Expedia guest review
We have stayed here many times we enjoy the peace an quiet.Genuine Expedia guest review
The staff is remarkable! They anticipate your needs and are very friendly. I absolutely love the spa!!!Genuine Expedia guest review
"Too hot to enjoy the pool"
We had a great time since we were there for the USAIGC Nationals, but it was much too hot to enjoy the pools. It was so hot that the pools were not refreshing. Good food, but drinks were much to expensive and the happy hour was not offered at the pool. Too bad since that was one of the only times of day we could be outside.Genuine Expedia guest review
"Great family hotel"
Pools were wonderful and perfect for kids. Hotel was nice and room was a good size. Staff was excellent, very friendly and helpful.Genuine Hotels.com guest review
Stayed in one of the Villa's. Butler service was great, staff was helpful, professional, and friendly. Costs were to be expected given the upscale nature of the hotel. Privacy was phenomenal with a private outdoor patio complete with: jacuzzi, BBQ, etc. Large floor to ceiling windows let in plenty of light throughout the day.Genuine Expedia guest review
"Our New Favorite!"
We visit the Palm Desert area several times a year either as a couple or with the entire family. This was our first stay at the Hyatt, and we couldn't have been happier. Everything about the resort was fabulous starting with the grounds, to the room to the staff. Our children had a blast at the pool, and the complimentary bike rentals were an extra […] special treat. The spa was lovely as well. Now we can wait to return without the kiddos! The adults only pool area is amazing. Read moreGenuine Hotels.com guest review
Beautiful hotel, great ambiance, helpful and courteous staff. We had delicious anniversary dinner at Lantana too. Would definitely return!!Genuine Expedia guest review
"Hyatt Regency Indian Wells - Caldwell Rm 5204"
The hotel is lovely but there were several things about my stay that made it less than perfect. When I checked in, I was taken to one room where the door was broken. Next we went on to a room where the air conditioning did not work. I was then given a penthouse room which was very nice and I did appreciate the upgrade. But the door stuck and was very […] hard to open - I had to call a bellman up three times to get it open. No one ever came to fix it. There was a rip in the sheet on my bed within plain sight. And service for breakfast was VERY slow. I just had the feeling that the "B Team" was in place which surprised me considering the Hyatt reputation. Read moreGenuine Hotels.com guest review
"Very nice with great service..."
Very posh resort with nice style to it, and everything worked perfectily. The only drawback I thought was the price for everything was more steep than it had to be... food, resort fee, parking, etc. But is it a great piace so totally recommended. The valet gives you iced bottled water which a a very nice touch!Genuine Hotels.com guest review
"Awesome resort, just three minor things to improve"
We can defintely recommend staying in this place, rooms are generous and resort has all amenities for a relaxing stay. Three (minor) things that could be improvend: 1) A/C is really loud at night when fan is cycling on. Disturbing if you have light sleep. 2) According to the dust behind the bedside tables there has never been cleaned before, besides […] room was neat & clean. 3) Music at adult pool is every day exactly the same. We stayed 4 days and on the third we could tell what time it is just by listening to the songs. Read moreGenuine Hotels.com guest review
"Great spot for families"
There is really nothing bad that I can say about this resort. While the location is off the beaten path and there is no nightlife around, it is ideal for a family trip. The pools were large and the kids liked the waterslide. All of the staff that I interacted with were extremely friendly and helpful. I would have no reservations on returning to this […] resort. Read moreGenuine Hotels.com guest review
"Great location even in hot weather"
We were happy to be able to stop in Indian Wells on our way East and experience the Hyatt Regency. Everyone on the staff was exceptionally friendly and helpful from the minute we parked our car until we left the following morning. I would like to especially commend Melody at the reception desk and Jason, our waiter for our evening meal. Both went out […] of there way making our stay as best as it could be. The breakfast and dinner were both excellent as well. Even though the temperatures were very warm the atmosphere was pleasant and dining outside was lovely! Read moreGenuine Expedia guest review
Overall a pleasant stay for my Wife and I just to get away for a night. A lot of families; so the Adult Only Pool was a welcome relieve from the sound of kids running up and down the hotel hallways. The staff were friendly and the rooms were clean and comfortable. The bar area is nice with a good range of food/wines from both restaurants. They had live […] music on Saturday night which catered to a more mature crowd, but was entertaining! The breakfast was good and the facilities including the gym were pleasing. Read moreGenuine Expedia guest review
It was a nightmare! 4 out of the 5 days we were over run by the Chinese Presidents Stay. Access to the hotel was block at times and several delays which forced us to seek comfort and wait for the ontourage of cars special service agents cleared the roads or had passed to be able to access the hotel. Upon arrival to hotel, we were required to searches […] by special service agents, sniffing dogs and inside the hotel, there wasn't a corner of the hotel that didn't have a special service or security agent watching our every move. Our Valet parking had been reduced to a spot out in the parking structure were th e hotel put a few chairs and a plastic palm tree. It was not a comfortable or relaxing stay at all. Read moreGenuine Hotels.com guest review
Very nice hotel...The only negative thing I can think of is they have bikes you can borrow for an hour on the property - these bikes were old and ridiculous looking...but honestly I didn't care since they were free to ride. I would definately stay there again.Genuine Hotels.com guest review
"Friendly Staff - Great Location"
Service was great. Never had as friendly a staff as this hotel. Pool area was great. Great location. Lots of nice restaurants around. Will definitely come back when weather is a little cooler.Genuine Expedia guest review
"Wow! Perfect Getaway!"
Amazing stay! The adult pool was paradise! The rooms were large and very clean. The food was a little pricey BUT it was super delicious. We loved it and can't wait to go back.Genuine Hotels.com guest review
"Nice hotel with large rooms and several pools"
Staff was very friendly. We couldn't sleep the entire first night because the air conditioner didn't work properly and kept noisily cycling off, then back on immediately with a loud clunking sound. The next morning we called the front desk and maintenance was sent up. The maintenance worker said all rooms are set up that way initially to discourage […] overuse of a/c, but showed us how to override it. The next night the room cooler but the noisy air conditioner kept us up through the night again. My husband remarked that it was the quality of something you would expect at a Motel 6, and this in a hotel we paid approximately $350 per night for. We were given no compensation for this although that night at the restaurant where we had made reservations for dinner, the waiter brought dessert and said it was compliments of the hotel concierge. The room was spacious and clean. The bath would have been much better with better lighting and a makeup mirror. Read moreGenuine Expedia guest review
Hotel staffs were extremely nice. Very family oriented. Will definitely come back again.Genuine Expedia guest review
"Extremely exorbitant prices. Food is expensive"
Hotel Staff was 5 stars. People would enjoy themselves more if they didn't have to count the drinks and food prices as they go. You can get more business lowering your concession prices. We left the property 3 times to avoid the overcharging for food and drink. Pools were too crowded with kids a bit dirty due to the volume of people.Genuine Expedia guest review
"Great last minute getaway."
Friendly staff. Pleasant grounds. Everything within reach.Genuine Expedia guest review
"Mother's Day Heaven"
We went to celebrate Mother's Day and had a blast at the pool, water slide, yoga in the morning!Genuine Expedia guest review
great hotel, enjoyed the stay, beautiful surroundingsGenuine Expedia guest review
"Great great service!"
Amazing hotel with all the amenities I wanted for my birthday weekend! The assistant manager, Erica, at check in gave us a pool view up grade, complementary wine and chocolates with a hand written birthday card. It was a nice personal touch. I also asked for a late check out so we could hang by the pool a little longer on the last day. With out hesitation […] she said is 1:30 ok ( normally an 11:00 check out). Rooms are large with a separate seating area that leads to a patio. Wonderful adult pool are with cabanas that have a mini fridge and a tv, that was nice for my husband. They have more than enough people serving food and drinks to you, you do not wait very long at all. The only negative is bring your own pillow. It was very soft to the point where I could mush it into a ball. I don't like that. But other than that the hotel was amazing and I will be back! Read moreGenuine Hotels.com guest review
"Nice Weekend in the Desert"
Overall, the stay was very nice. The adult only pool is great, and adequately staffed with servers, so we never had to wait for drinks. One issue is that they do not clear the chairs very fast after a guess has departed, so it gave the appearance that all the chairs are in use. The Regency Club is very nice, and worth the money. If you are interested […] in a light breakfast then it is the way to go. The food at the restaurant, Lantana, was very good and the pricing was average for a hotel. Additionally, the Spa was very nice and on the upper-end in pricing, but the services and service was great, so I would say it was well worth it. In general, a nice facility with good staff that made for a great weekend away. Read moreGenuine Hotels.com guest review
Excellent hotel. The rooms are spacious: large bathrooms, large living room. The pools are great! Staff is friendly.Genuine Hotels.com guest review
"nice hotel for family"
nice stay but bathroom did not have a lock and one of the beds was broken.Genuine Expedia guest review
"Good Family Spot"
Nice stay - Pool is fun - Lots of kids for spring break. Would love to have a zero-depth entry pool for the little(er) ones but splitting hairs. On site restaurants are not as kid-friendly as the rest of the grounds - best one is over at the Indian Wells Golf Club (NICE). Golf is fantastic - but the kids club is only for 3 hours at a time so you can't […] get a round in using the kids club. We found a great local babysitter though! All around good spot! Read moreGenuine Hotels.com guest review
"Beautiful Hotel in a very nice area."
Our family was very pleased with this hotel. The staff was very nice and the hotel was beautiful. We stayed in a Penthouse suite and it was very nice with a large balcony with very comfortable patio furniture. We spent a lot of time just relaxing on the balcony. Loved all the storage areas in the suite as well as the amenities provided. The only negative […] in the room was no microwave. We could have used one to heat up leftovers that could be stored in a roomy fridge that was provided. We loved that in the lobby they always provided chilled water, apples, cookies etc....everyday! It was a nice touch. The only other negative thing that I could say is that food is so expensive here. A family of 4 you could easily spend $100.00 for each meal that adds up way to fast! Great place for golfers! Read moreGenuine Expedia guest review
The hotel is mis-managed/under-managed. There were a lot of employees standing aorund and the service aspect of the hotel left a lot to be desired. Long lines to check in, get car, etcGenuine Hotels.com guest review
"Great Weekend Hotel"
Great hotel for the money. We had a wonderful weekendGenuine Expedia guest review
I was there for the pro tennis tourney and it is very close to the venue and the shuttles ran regularly, so that was greatGenuine Expedia guest review
"Great hotel for family!"
We had a great experience here! Brought our family for spring break and were very impressed with the room, pools, restaurants and service. The happy hour at the bar outside was a great deal, highly recommend!Genuine Expedia guest review
"Amazing place. kids loved it"
The one thing that was bad was the very high chlorine levels in the pool. My kids skin were totally red (not from the sun) and we had to limit their pool time. I wish they would use saline instead. Other than that...... we loved it!Genuine Hotels.com guest review
I don't think too many people know about this place, but I think it's great.Genuine Hotels.com guest review
"Beautiful, comfortable, and casual"
A very comfortable, beautiful, and yet casual place with an emphasis on golf but still enjoyable for anyone. It's just off the main commercial highway that runs south from Palm Springs. Any commerce you want is on the highway.Genuine Expedia guest review
"A Beautiful Oasis in the Desert"
The Hyatt Grand Champions property is gorgeous. It's centrally located in Indian Wells and offers a variety of wonderful amenities including 7 pools, an amazing spa, golf, the Mirage Bar, a great restaurant and terrific service. We had originally booked a King Room but when we let them know that it was our anniversary, they upgraded us to a 1 bedroom […] King Villa complete with our own outdoor spa, bbq, lounge chairs, kitchen, fireplace & butler service. We truly were living the dream! Read moreGenuine Hotels.com guest review
"Hyatt Champions Rancho Mirage"
Super Stay, and luxurius property!!Genuine Hotels.com guest review
Great! Everyone is very friendly, room was beautiful, food needs a little help but overall I would go back againGenuine Expedia guest review
"Third time here and keeps getting better."
Best hotel we have stayed at in the area. Nice villa rooms next to adult pool. Very friendly service throughout the resort. Never seems crowded. Great spa with superb couples massage from Coleen and Rachael. Pool service very good from Ruben who was always ensuring we're ok.Front desk are always dong everything to ensure we have a pleasant stay. Food […] could be improved at lantana. Love it! Read moreGenuine Hotels.com guest review
"The Quick Getaway"
All that is advertized and more. Yes this is a Regency; yes it is a Hyatt. It is corporate and big. There are more intimate places nearby. But if you are looking for a place where your kids can roam free, with smile covered faces and pool wet hair, while you lounge in quiet bliss then this is the spot. Overall, the accommodations are all they should […] be, food fine, great off campus choices near. Read moreGenuine Hotels.com guest review
"Great Get Away!!!"
We planned a trip to Palm Springs to get away from the dreadful Seattle weather this time of year, and celebrate my Birthday. We were pleasantly surprised by the warm greetings and friendliness of the staff. Particularly Lisette and Dennis on the Regency level. The service, food, drink and overall experience far exceeded our expectations. Looking forward […] to going back in April. Read moreGenuine Expedia guest review
"Horrible experience in palm sprigs , ca"
Only access through rental car or taxi, which is very!!!!! Expensive bc hotel is in rural mainly for golf players, every trip to any activities $50.00 so I spend $ 500.00 in three days as a travel expense, no services to airport and its$65.00 one way. Spa is very expensive poor quality, and limited in services and understaffedGenuine Expedia guest review
"good average hotel"
clean room, bad room serviceGenuine Hotels.com guest review
"Treated like a king!"
The overall experience was excellent. No complaints at all. The staff is excellent, helpful, courteous, friendly, sharp! Great Job!Genuine Expedia guest review
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