"We loved this hotel!"
It was a stressful trip involving several hotel stays. This hotel was the last stop and we were hoping to relax and enjoy two days rest. We felt completely relaxed and loved this hotel.Genuine Expedia guest review
"What a great place to stay"
The resort is lovely - the rooms are beautiful, the resort is expansive, the staff friendly and helpful - we couldn't have asked for a nicer stay!Genuine Hotels.com guest review
"A little staycation"
The hotel, the grounds, the room and especially Uri at the front desk were amazing! However watch out for the smallest overpriced menu I have come across in years at the restaurant. The menu is priced for fine dining. Yet the restaurant decor is 'pancake house' . There is a very large gap between decor and price that Hyatt needs to look at. On a Saturday […] night with a full parking area, the restaurant was lifeless... Wonder why? Read moreGenuine Expedia guest review
"Love the place but the room was noisy"
I have stayed in the Villas in the past. This time we started in a ground floor room off the valet parking lot. After being moved to the 5th floor with a golf course view thanks to the friendly staff. We went out and returned later in the evening to hear the children crying on both sides of our room. We were sandwiched between to families. We were also […] to tired to be moved again. The next night was more of the same except one of the adults got sick in the middle of the night waking my lady up. Next time its a villa or nothing at all. The walls were paper thin. Read moreGenuine Expedia guest review
"Palm Springs Weekend Getaway"
Exceptionally wam/welcoming staff & beautiful hotel amenties. Restaurant & bar could be better. Would defininitely come back.Genuine Expedia guest review
"Hyatt is the best!"
I literally have no complaints about this resort! I never really do when I stay at any Hyatt Regency though. Their service is impeccable and this resort in Palm desert is just beautiful!!!! If you stay here you will have a great time! So much to do. Will definitely stay here again.Genuine Hotels.com guest review
"nice place for kids"
nice place for kids to play and adults to relax. very delicious breakfast buffet and the staff are supper friendly specially with kidsGenuine Expedia guest review
I got over charged I wasn't expecting that from the hyatt hotel. Why would I pay resort fees for ?Genuine Expedia guest review
Wife and I did a quick 1 night getaway and were very impressed! PROS: Beautiful pools, bikes, recreation area with ping pong, crochet, putting and the WATERSLIDE!!! We had so much fun we didn't go anywhere else in Palm Springs. The room was also bigger than a normal hotel room and there is an actual balcony which a lot of places don't have anymore. […] Staff was super friendly, too. CONS: The room itself was very nice but throughout the night there was a loud water noise (might have just been our room) and when we got there is smelled a little damp and they left some kind of equipment in there. Also the restaurant in the hotel was a little overpriced and underwhelming. Overall it was a great place for kids and adults and we'll be taking our son back the next time we go. Read moreGenuine Hotels.com guest review
"It gives us everything we need"
We have only stayed here whenever we get to the desert for several years. It's central to folks we like to visit, the shops on El Paseo, our favorite restaurants, and occasionally I (Mrs. Hawthorne) like to visit the spa with my daughter.Genuine Hotels.com guest review
"Relaxing and Beautiful"
For a quick over-night stay on trip from Arizona to Northern California the Hyatt Regency Indian Wells was a perfect place to relax and unwind on a long trip. Excellent service and attention, beautiful facility!Genuine Hotels.com guest review
"Beautiful hotel and surroundings."
This experience wasnt anything other than Perfect! Thank You Hyatt. I have now joined your rewards program. I will be staying at this hotel again for sure.Genuine Expedia guest review
If you are looking for very close to a top tier experience but don't want to spend top-top dollar, this is the place. Very nice!Genuine Hotels.com guest review
"Hyatt retreat A&W"
My girl and I loved the service employees were very helpful and courteous. Our room had a view of the pool, pools were appealing, food was great! We were very satisfied. We will return again as long as there is a special rate. We enjoyed out tripGenuine Hotels.com guest review
"Nice hotel, very relaxing"
Stayed for 3 nights. Great getaway. Facilities were excellent. Staff was very friendly and helpful, everyone said "Hello" when passing by. Very impressed. Would recommend to anyone and definitely would stay there again.Genuine Expedia guest review
"great hotel, highly recommended"
terrific! i would love to stay again with my family!Genuine Expedia guest review
My wife and I, along with our 17 year-old son, had an excellent time during a mid-week, Weds-Thurs night stay. My son an I played golf on Thursday afternoon and practically had the course to ourselves which was wonderful. The adult pool was very pleasant and relaxing with very few people there during the week. Poolside service was good and the customer […] service staff throughout the hotel was excellent. I'd wholeheartedly recommend staying here. Read moreGenuine Expedia guest review
"A Beautiful jewel in the Desert...."
Our reservation was suppose to be a Penthouse Suite, but Hotel was notified of air conditioning units being replaced on top of main building the morning after our arrival... (they were only given a 24 hr. notice).....we were upgraded to one of their wonderful Villas and offered to be able to move back to Penhouse Suite after installations. We declined […] and stayed in the Villa....FABULOUS! Private yard with spa, loungers, table and chairs, barbeque and a Butler! Transportation carts to pick you up and drop to Lobby if you wished.....We LOVE this property and will continue to stay here. BEAUTIFUL!!!! Read moreGenuine Expedia guest review
"Pace to stay when in Palm Springs"
We booked a 4 night spur-of-the-moment trip to Palm Springs. The Hyatt had a package where the 4th night was free and breakfast for two was included, even the weekend buffet. Room was very large, with a queen sofa bed, which my daughter used. Pool area was nice but did get somewhat crowded on the weekend. There were a series of pools. We tended to go […] in the one that wasn't as heated as the water in it's sister pool wasn't as crystal clear as it could have been. Dinner at the restaurant was excellent. Breakfasts were decent, buffet was more on the no-frills side but was a good quality. Hotel staff was friendly. All in all, a very nice getaway. We would definitely return. Read moreGenuine Expedia guest review
Best hotel staff I have encountered. Courteous, accommodating, and friendlyGenuine Expedia guest review
"Rooms need upgrade"
This hotel is fairly nice but the rooms are in need of some upgrade. The rooms do not compliment the decor of the lobby and other hotel facilities. Also, with the bevy of excellent $, $$, and $$$ restaurants in the nearby area, the hotel would be wise to invest a bit more into their dining options.Genuine Expedia guest review
"Better if more time would have been spent here."
The hotel was nice, but I chose this hotel based on the outdoor pools. The outside bar was closed early (before I arrived) so I missed out on that. Had I known they shut the bar down I would not have stayed there. Outside of that though the hotel was pretty nice.Genuine Hotels.com guest review
"Great Staff & Service - poor Chef & Restaurant"
Excellent place to stay with great service from the staff. The pools and grounds are well maintained and the quality of care is excellent. Concierge assistance was a great source of meal and activity ideas, and the pool staff was attentive and helpful. The family friendly evening pool movie was a welcome treat for many families. Some restaurant selections […] however are not up to the standards of the Hotel. The chicken breast dinner selection was flat with the breading thicker than the chicken, overcooked and inedible. This meal was the one and only time the Hotel let us down and the Staff failed to acknowledge the problem (verbal comments and an uneaten plate were not enough). Overall the Chef's selections were over imaginative. Besides the chicken, the stacked Huevos Rancheros looked like an excuse to short product rather than enhance the visual appeal of the breakfast. The dinner next door at the IW Club was far superior (and a better value). Read moreGenuine Hotels.com guest review
"Perfect relaxing get away"
Spent 2 days just to get away and lay by the pool. Our room was very nice. Spacious and clean with a step down to a separate little sitting area and then out the slider to the Adult pool area. Met some very nice people both nights. Great dining and sports bar very close by on HYW111. Will definitely stay here again for a weekend get away.Genuine Hotels.com guest review
"Quiet Clean & Perfect."
This is the hotel that lets you simply slip away. Out of the day to day into a perfectly beautiful quiet escape. The rooms have everything you need and are comfortable. The hotel staff is a perfect mix of welcoming helpful and nice. My family and I love everything about this hotel and make it a yearly escape.Genuine Expedia guest review
"Hidden and over charges"
The stay was nice. The hotel needs to get a clue on billing. I stayed one night. They billed me for two days of parking. I was also charged a resort fee of $23 when all I did was sleep there. I was told the rate I was to be charged and paid for in advance was to include everything EXCEPT parking. Too bad. Other than this they are running at 95%. This […] oversight/hidden charges takes them down to 70%. Read moreGenuine Hotels.com guest review
"More than what I paid for"
My friend and I only stayed at the Hyatt Regency Indian wells for one night, but everything was pretty awesome. I would recommend this to anyone. Hopefully next time I'll stay longer.Genuine Expedia guest review
"Great summer rate, except for undisclosed charges!"
Hotel personel was very helpful, courteous, informative. Our King pool view room was great location, close to elevator (2nd floor) for easy access. Special rate included complimentary breakfast. Order anything on main menu..great deal. My only complaint was at check-out when we were charged an extra $89.00 for additional fees not disclosed when we booked […] our reservation. Also they now charge $10.00 per day for self parking..$25.00 per day for valet. This is a new charge sinse we stayed here two years ago. I just wish these high end hotels would be up front with these extra charges!! Read moreGenuine Hotels.com guest review
"Perfect oasis for relaxing with the family"
Great hotel with all you need to make the stay comfortable. Our family had a lot of fun enjoying the pools and the surrounding area is nice. Friendly staff and well maintained compared to other hotels we have visited lately.Genuine Hotels.com guest review
All was fantastic. The spa couldnt have been more accomodating and the practitioners werd better than I expected for a hotel. However the bill for the spa was not carefully tabulated and charged us hundred more than what was agreed upon due to package deals.Genuine Hotels.com guest review
"Fun in the sun."
If you are looking for a pleasant stay in the desert, the Hyatt was very accommodating and enjoyable.Genuine Expedia guest review
The service at this hotel is really amazing. Every member on staff was kind courteous and helpful. I was impressed how well this resort was run from the minute I checked in til the minute I checked out. I will absolutely return and look forward to it!Genuine Hotels.com guest review
"A pleasure as always.."
My family and I had a great time as usual. With the hotels amenities, and friendly staff this is our go to place for fun!!Genuine Hotels.com guest review
"Wonderful relaxing stay"
My wife and I recently had a weekend away at the resort and spa. We had such a great time. From the moment we checked in the staff was outstanding and the Serena Spa was wonderful. Rachel and Sara our masseur's at the spa were amazing. As was Leo and Joe helping with our spa visit. We liked the option of the adult only pool on the grounds. What a pleasant […] stay there and we look forward to returning on our next visit to Palm Springs and Indian Wells. Thank you everyone for making it a memorable weekend. Read moreGenuine Hotels.com guest review
"Service at the hotel was great."
Hotel was feeling relatively old however crews at the hotel were so nice and kind. Especially Andew at front desk was so welcoming and courteous my staying at the hotel was doubly enjoyable.Genuine Hotels.com guest review
"nice hotel very comfortable"
first time in Palm Springs area and my family and I loved it! my 3 girls loved the pools and slide I liked the restaurants and food we had a great time and next time were in town we will definitely go back.Genuine Expedia guest review
"WORTH EVERY PENNY!!!"
We really enjoyed our stay!!!Genuine Hotels.com guest review
"Looks good but overall, just so so"
I reserved poolside view but they gave me parking lotview. There are two small resturants which seems ok. Pools are good.Genuine Expedia guest review
"Beautiful, Breakfast and Pools Great"
Beautiful hotel. Food ridiculously expensive. Breakfast was included in our trip and it was amazing! One of the best I have ever had. Dinner not so much, not worth the price at all! Pools were nice and refreshing. Our favorite was the "red light pool". It was not too cold, just perfect. Great time, relaxing trip.Genuine Hotels.com guest review
"WE LOVED IT!!!!"
FIRST OF ALL WE WERE BOOKED AT ANOTHER HOTEL THAT I DON'T EVEN WANT TO REMEMBER THE NAME.... BECAUSE WE WERE SO UNHAPPY WITH OUR ROOM SO I DECIDED TO CALL EXPEDIA TO TELL THEM HOW DISSAPOINTED ANYWAYS TO MAKE THIS STORY SHORT THEY WERE ABLE TO RELOCATE US TO THE WONDERFUL HYATT REGENCY INDIAN WELLS RESORT AND WE LOVED EVERY SINGLE THING... THE POOLS […] WERE AMAZING AND THE STAFF WERE AWESOME!!! LOVE IT AND CAN'T WAIT TO GO BACK!!! Read moreGenuine Expedia guest review
"Great hotel in Palm Desert area"
We stayed in one of the villas on site. It was spacious, had a beautiful bathroom, and a very comfortable bed. It was a bit far away from the main hotel but was worth it because it was very quiet. The pool was very nice and had a great poolside bar with attentive servers. We will definitely be coming back to stay here!Genuine Expedia guest review
From the minute my daugter and I arrived, every staff member was beyond helpful and friendly. From the young man who checked us in, the guy who brought our bags up to our room, to the pool staff at the adult pool. There is no doubt that I would return to your hotel and hope to do so in the near future! Thank you! It was a nice mother/daughter get a […] way!! Read moreGenuine Expedia guest review
"Excellent conditions and staff"
Great resort stay, great view, great staff and spacious and comfortable room.Genuine Expedia guest review
"Beautiful spot half way home."
After a long motorcycle ride, I was just looking for a comfortable bed to get some rest. I ended up singing and dancing the night away in the lounge. The Live band was great. What was meant to be a quick stay just about turned into a weekend stay.... But work called and I had to hit the road. Will definitely be back for a longer stay.Genuine Expedia guest review
We are not much of a TV watching family, but when we go on vacation or stay in hotels for any reason, we look forward to room service and TV. Our TV was stuck on one channel, and the movie rentals were not working. As you can imagine, this was a big disappointment. An engineer attempted to fix our TV issue twice, and claimed that the hotel recently […] went through a remodel, thereby rendering the cable access disabled. Read moreGenuine Expedia guest review
"Don't waste your money or time"
First off the hotel is dirty, the rooms are not well maintained and the carpet was wet and stained. The pool area is grossly neglected - I don't think it has been cleaned in months. The pools are cloudy and debris floats everywhere. The service around the pool is lacking, the attendance stand Around waiting for you to come to them. Yes there are seven […] pools that are smAll and Inadequately cared for. The elevators are like ovens before you get to your room. The sTaff at Latanas restaurant were great, friendly and the food was good. The gift shop is well over priced for small incidentals like an Ice pop- would I stay T another Hyatt property? Probable not.... Spend your money and stay at las palmas resort it's well worth it...... Read moreGenuine Hotels.com guest review
The service was great and it made the stay worth it. The room had some issues with the tv having to be reset and the water pressure in the shower was poor but the rest of the hotel was fantasticGenuine Expedia guest review
"Good customer service"
Internet was down so the manager deducted the resort fee from final bill.Genuine Expedia guest review
"This is an overrated facility"
Supposedly fully renovated the hotel systems were in chaos. Internet did not work nor did internal phones. Staff made promises they did not keep. Range of beer available at the bar was almost non existent with bar staff apologizing because of empty shelves. And what's with the $10 per day self park charge?Genuine Expedia guest review
"Hyatt Regency Indian Wells"
The most glaring issue we had with our vacation was that despite the 105 degree temperature outside, all of the pools were heated to at least 82 degrees! Needless to say, it was not refreshing to swim, and having visited the Palm Springs area many times, this definitely was a vacation downer.Genuine Hotels.com guest review
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