The room decor appeared to be nice but close up, the comforter on one of the beds had what looked like grease stains on it, and the carpet also had stains and burn marks.Genuine Hotels.com guest review
Clean room but bathroom very small Nice staffGenuine Hotels.com guest review
Beds were not very comfortable.Genuine Hotels.com guest review
Surprised by the quality of the facilities. Worked out great. Good breakfast option (IHOP). Would definitely stay there again.Genuine Hotels.com guest review
Not a great hotel whatsoever. Poor upkeep and far outdated. Only advantage is you get free breakfast from the adjacent IHOP. Also, the hotel ran out of keys meaning if you wanted to enter/leave your room, you would have to call security. Did not offer any comps for the inconvenience. Poor service. Never again.Genuine Hotels.com guest review
Clean rooms, i-hop voucher, convenient (and on time!) shuttles at a fair price. Will definitely stay there again (all things constant)!Genuine Hotels.com guest review
"Would stay again"
Provided free shuttle to nearest metro stop; however, last trip from metro to hotel was at 8:15pm, so we needed a taxi in the evening. Breakfast voucher given for IHOP.Genuine Hotels.com guest review
It was okGenuine Hotels.com guest review
"No Comfort Inn This Hell Hole"
Yeesh! Where do I begin?! Ok, let me begin by saying that the young lady (Mathaba) who works the front desk was incredibly friendly and helpful. I have absolutely no complaints about her. Now to the terrible experience... When we initially arrived and entered the room, it reeked of a stench I could not pin-point. We tried looking into other hotels in […] the area, but everything else was booked. And besides, they're smart... they had already charged $200 to our account, so we would've lost $200 (in hindsight, I would've given up the $200 to get out of there). There were disgusting stains on the carpet and a cigarette burn mark on the chair. After my son had walked around the room a bit in his socks (white socks) the bottoms were so incredibly filthy it looked like he had gone running in them, outside! Ugh! The elevator was missing numbers, and the entire facility was run-down and ill kept. We used the shuttle service to get to the metro station in order to travel to D.C. for some sight-seeing and when we returned we had to wait an entire hour for the shuttle to pick us up! We decided to ask for a roll out bed for our last night. They never said we had to be in the room for its delivery so we left to get dinner. When we got back, the bed had been left out in the hallway, OUTSIDE of our room! My son actually ended up with a stomach virus after staying there... not sure if one thing had to do with the other. This place is obviously not for many :-( Read moreGenuine Expedia guest review
"Convenient to DC public transportation."
As I am not a licensed driver hotels that are near public transportation is optimal. Not only does this hotel provide a shuttle to the Van Dorn Metro station after visiting the Smithsonian museums in DC I was able to get the number 5 bus which connected me with the number & bus at the Pentagon Metro Station. If you happen to drive it is a quick trip […] from DC and within distance of a local mall. The number 7 bus drops you off across the street from the hotel. You are not limited to the IHOP located within the hotel as there are fast food establishments within a two minute walking distance, their is a supermarket and other strip mall type establishments. We arrived on a Wednesday and checking in was a comfortable experience and the staff on duty was pleasant. Our room was clean and everything functioned properly. Ample towels and toiletries were supplied. The breakfast was two vouchers to IHOP's: a choice of a continental type plate or egg, bacon and sausage. Enough to break a fast. I would return again. Read moreGenuine Expedia guest review
very busy hotel. The room was exactly like others said, clean, beds comfortable, desk clerk very friendly, good free breakfast @ the IHOP. Took 15 minutes in traffic to downtown D.C. Parking is tight, but it's free! Enjoyed my stay.Genuine Hotels.com guest review
"Great price for a nice hotel outside of the city."
I never write reviews about the places I stay because I'm a little jaded when it comes to hotels. I work for a five star, five diamond property and thought I needed to tell the people about this place so they know what they are getting. My wife and I looked diligently for a place in DC,that was close but affordable, because it was impossible for us […] to pay the extreme prices to be downtown..so we found this hotel. Our stay was for three days and we ended up being pleasantly surprised with our safety, cleanliness, and the staffs helpfulness. The breakfast vouchers ($6 off menu prices, or two choices of breakfasts)for the IHOP we great. We used them everyday and the waitstaff was very nice and had quick service even though it got busy while we were there. The hotel also had a complimentary shuttle service to the Van Dorn metro statio(15 min ride), which we used the first day. There were four of us in our family and the total cost round trip was around $45 round trip to and from the 'Mall' (45 min one way). Although it's nice not to drive, we found it less expensive to find a parking garage in the city for $21 a day and less headache taking a shuttle and then the metro. The traffic is not so great, but we made it into the city in about 45min and back in about 25 min(9.5 miles). Overall, the room was small and average, but comfortable and safe, and the staff was very polite and helpful. Hope this helps in your decision! Read moreGenuine Expedia guest review
"cleanliness was disappointing!!!"
found underwear from the previous customer in the closet!, thats all!Genuine Hotels.com guest review
"so far no complaint"
well ,there is no problem, so far so good i will keep doing reservation i very near to many stores good !!Genuine Expedia guest review
"seeing the sights"
its a strip mall hotel located by several freeway overpasses. It is convenient to everything. All the facilities are heavily used and show lots of wear and tear. The beding was of a high quality and the beds where comfy. The staff was exemplary evening and morning. The shuttle to the traIn was super helpful, convenient, and free. The IHop connected […] to the hotel is open 24 hours which makes for a busy/ noisey parking area and lobby. But the night time security gard keeps things in line and made us feel safe. IHop was appreciated by all in the morning.For inexpensive lodging for families wanting to sight see DC this place is great! Read moreGenuine Hotels.com guest review
"Hidden charges (waiting to be reimbursed)"
Basically our stay was nice! We booked 2 rooms and the charge came off my debit card the day I booked. When we got there they said there would be a $50 charge for each room for incidentals, which they wouldn't charge my card but would "hold" until we checked out. I turned my key in and everything was fine. My brother turned his key in and said they […] needed to see me they couldn't check me out because something was wrong with my card. I went to the desk and the card # she gave was not mine. I looked up my account and they charged me $50 for each room and $150 for incidentals for my brothers dog which they never mentioned. (My brother paid $25 cash which was the charge to bring the dog.) The girl told me I would be reimbursed within 72 hours for the $250. I asked her why it came out of my account when they told me they would just "hold" it. What if I didn't have the money in there? I would have an overdraft charge. Of course there was no "manager" available. Now I have to wait 72 hours to see if I get my money back!! It's like paying double. The hotel itself was a good experience and the shuttle service was great. But I didn't appreciate all this extra coming out of my account without my knowledge. As far as I knew the rooms were paid for weeks before we got there. Just keep track of all the charges. Read moreGenuine Expedia guest review
"Grad School Review"
We were on a trip to review several grad schools in the district. We arrived when the Cherry Blossoms were in bloom and the tourists were all arriving. The room was nice, affordable and convenient. All was OK with the place. It was what I expected from a Comfort InnGenuine Expedia guest review
"Overall, pretty good"
I thought it was a good/unique idea to have the complimentary breakfast in the ajoining IHOP. The hallways smelled a little smokey, but my room did not. The housekeeping staff was very thorough and kept everything in my room well stocked. Also, I didn't hear any noise through the walls. Overall, I had a good stay.Genuine Hotels.com guest review
Not bad. But, I think rate little high this hotel.Genuine Hotels.com guest review
"Good for short stay"
I wasn't expecting to have as nice a place as the ratings lead me to believe. The room was very comfortable and even through it is close to the highway, a busy street, shopping centers, and apartments it was quite. For the price I may return.Genuine Hotels.com guest review
Room and breakfast were nice. My issue was that the website states that some incidental fees apply. When we got there they wanted, $50 deposit cash or credit. And it was required. Then in order to be reimbursed, you have to check out and wait until it is a good time for the front desk clerk and security to coordinate their schedules.Genuine Hotels.com guest review
This inn had extremely comfortable beds, in-room coffee, and vouchers for breakfast at the attached I-HOP. I would definitely book here again if I'm ever in the DC area!Genuine Hotels.com guest review
"Paper thin walls"
I would not recommend this hotel. First off the walls are paper thin and I could hear the people in the next room opening and closing drawers and talking. Secondly, although I had already paid for my two day night stay in full through hotels.com they asked for a credit card "for incidentals" and then charged $50 on this card immediately without notifying […] me. When I complained to management about this I was told that this is "standard hotel procedure" and I would receive a reimbursement of that money 2-3 business days following my stay. I have never experienced this before at any other hotel before and I travel alot. So basically they stole $50 of my money and gained interest on it for 5 days and then gave it back, Very rude staff. Read moreGenuine Hotels.com guest review
"Marshall H.S. Equipment Demonstration"
Convenient to highway and restaurants with adequate room conditionsGenuine Hotels.com guest review
This is my second time at this location. The beds were comfortable. The shuttle staff was very nice. I wished that they had free coupons to IHOP for breakfast. You would have to pay $6.00 for a breakfast ticket, as long as you got it before 9:00 a.m!!!!! The location was in perfect location. I even went to the Japanese Rest., that was in the shopping […] center next to the hotel and watch the fight on Saturday night and had a couple of drinks. Nice to be within walking distance. I will stay again!!! Read moreGenuine Hotels.com guest review
"Expedia over charge for the room,"
the hotel was charging 69.99 for the room, expedia charged 80.00. The room did not have towel or the AC wasn't working. Transfer to another room, AC and the phone was not working either. I was too tired and exhausted to deal with the problem, called the front desk regarding the issues.Genuine Expedia guest review
"My Stay at Comfort inn landmark"
It was going good until I took a shower. No hot water. Trust me. I know how to use a shower.Genuine Expedia guest review
My room was "comfortable" however there were several stains in the carpet that made you want to keep your shoes on at all times. The bathroom and sheets were clean. Parking was easy.Genuine Hotels.com guest review
At this hotel was ok. First of all the person checking us in was friendly. Although the bed had what looked like a dry blood stain.nasty I can't believe they would put those covers on the bed.Genuine Hotels.com guest review
"Nice, clean hotel and rooms"
The rooms were very nice and clean. The staff was friendly. The location was good for bring outside of DC. It was just a straight ride on 395. The surrounding neighborhood of the hotel was not the best.Genuine Hotels.com guest review
"Worth to your money"
It was awesome to stay in here. Neat rooms and customer serviceGenuine Expedia guest review
the hotel was very convienient & clean. we will definetely stay there again.Genuine Hotels.com guest review
We were awakened at 3am by loud voices in the hotel parking lot (below our window). The parking lot was jammed and it appeared there were drug deals being transacted. We called the hotel desk but no one answered - it is impossible to believe the staff wasn't aware of what was happening, and that it hadn't happened before.Genuine Expedia guest review
A non-smoker will notice that this was once a smoking option hotel by the faint smell. There are several burns in the carpeting that also give it away. Overall, reasonably comfortable, but vending machines were not well- stocked.Genuine Hotels.com guest review
"Enjoyed the I HOP on site!"
The hotel was very clean and quiet with all the normal on site amenities. I especially enjoyed the IHOP located beside/in the hotel.Genuine Hotels.com guest review
Stay was equivalent to past stays at the Comfort InnGenuine Hotels.com guest review
"great price for location"
I stayed here for two nights. The staff was good. The room was clean and very comfortable. I wish they would a continental breakfast. But they had a Keurig which was a great surprise. Very close to everything including IHOP near the lobby.Genuine Hotels.com guest review
The hotel posted reasonable rates online. Staff members were cordial and nice. Staff offered assistance in making the stay comfortable and friendly. Room was very clean and furniture in very good condition. Location suited nearby restaurants and retailers for ease of shopping and quick dining.Genuine Hotels.com guest review
Water was so cold. They told me they dont have hot water in the night time. So it was freezing cold and taking shower in cold water was one of a thing. Other than that it was goodGenuine Hotels.com guest review
"make sure everything working properly in the room"
water was leaking from the bathroom Not working properly windows do not open for fresh airGenuine Hotels.com guest review
"Far From Comfort"
Besides needing a makeover the first room they gave me had stains on the carpet. They gave me another room and it had no heat and hot water. It was late when i moved the room. I didn't notice about the heat till morning. Same with the shower. I was there for a a funeral for my 12 year old niece. This stay was far from the comfort inn.Genuine Expedia guest review
"Luxiously Clean Comfort"
All areas of my room were spotlessly clean, there were enough complimentary coffee, tea packs and condiments for 4 adults, towels and washcloths were clean, fresh and fluffy-soft and the room smelled fresh and clean. My guest said it was the perfect night after a stressful day.Genuine Hotels.com guest review
"ok for the money."
clean but not the best. not bad for the price. there is a ihop next door.Genuine Hotels.com guest review
I was worried about it being clean after reading reviews, but was surprised that it was clean and comfortable. But they have STILL not fixed one elevator so there is only one, the wait can be long at times. The neighborhood is not the best but had no problems, for the price in that area, it is very good.Genuine Hotels.com guest review
"Very disappointed for several reasons!!!"
Cleanliness, and NO HOT WATER (on the 6th floor) were deal breakers. Also, the gimmick $5.00 breakfast coupon at the IHOP (just off the hotel lobby) was annoying, and inadequate. Clearly, IHOP is not what it used to be!!!Genuine Expedia guest review
"Definitely a 1.5 Star"
The staff on premises was always very friendly, courteous and professional. However, the general appearance and quality of the hotel, ie dirty carpets, very slow elevators, poor internet service and a toilet that constantly ran made my stay a little disappointing. This facility is a little dilapidated and could use a renovation on many fronts. In regards […] to the internet, the hotel uses a company called SBOCA as the provider, certain computers may not work and you must call a technician who will ask you to change security parameters of your computer in order to access the wireless network. That was unacceptable. Otherwise, the lobby is nice and clean . I appreciated the daily paper and the customer service of the staff. Read moreGenuine Expedia guest review
"Quick stay for business"
The hotel was quiet and well furnished. I needed to stay overnight and it served the function well. The room was clean and very quiet.Genuine Hotels.com guest review
Not great! I would not recommendGenuine Hotels.com guest review
Neighborhood was scaryGenuine Hotels.com guest review
Hotel not very well kept and very very noisy. Had to call front desk twice in one night for parties going on. Carpet in room was filthy as were the walls in the bathroom. All Employees were very helpful and friendly. The location of the hotel is ok, it was very close to where i needed to be.Genuine Hotels.com guest review
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