Hotel not very well kept and very very noisy. Had to call front desk twice in one night for parties going on. Carpet in room was filthy as were the walls in the bathroom. All Employees were very helpful and friendly. The location of the hotel is ok, it was very close to where i needed to be.Genuine Hotels.com guest review
"Bad Uncaring Service in Poor Hotel"
This hotel was SO BAD, I don't even know where to begin. Although there is a sign on the building, there is no driveway on the main street, just a chain link fence. No signs for it on the side street and only a small sign at the driveway. The hotel was poorly maintained with broken elevator buttons, burnt out lights, out of order vending, a phone with […] no working buttons, and worn and stained carpet. The front desk just doesn't seem to care, not answering calls, saying the are "too busy" to talk or shunting you off to multiple other people. The Internet service they say they have didn't work from my room at all in spite of numerous calls up to the manager of the hotel (who didn't return the call) and to the highest level of support for their network provider. They locked the main doors at different times at night, all before the time they said they locked them. This meant guests had to go to a side door that was on a very narrow sidewalk. There was a shopping center that seemed nice enough across the street, but getting there was a difficulty because of the poorly marked streets. The center next door looked very run-down. Although the low price and location near freeway were nice, I came for a relaxing visit to family, not to be stressed out in the hotel. I won't darken their doors again and wish I had stayed elsewhere. Read moreGenuine Hotels.com guest review
"great place if you can't afford downtown D.C."
we stayed here two nights on our trip to D.C. there is no way we could afford to stay downtown, but this was very convenient to the interstate and had a metro station about a mile away. This hotel offers a free shuttle service to the metro station on the half hour. This was a huge help. The station has very little parking, so take advantage of this! […] The hotel was clean and well-maintained. Had some trouble getting wi-fi to work the first night, but worked fine after that. No breakfast offered, just a $5 off coupon to the attached IHOP, which we did not use. We were very satisfied with our stay here. Read moreGenuine Hotels.com guest review
"Convenient for the price"
The room was spacey clean sheets and towels. The carpet need to be replaced very dirty and mold was on the bathroom walls. Also the outside ot the tub had a lot of rust around it. The room did not have a fresh smell but the room was very well price and the location is convenient.Genuine Hotels.com guest review
The hotel is averagely okay. People smoke in the elevator and run out of coffee for guests. Parking is terrible.Genuine Hotels.com guest review
"If you value your Health... DON'T STAY THERE"
Up on check in...the area around hotel is not a very good area. The out side of hotel is disgusting There is not a real restaurant in hotel..it is a connected IHOP with no Bar as advertised The 4th floor down button for the elevator does not work. There were cigarette burn holes in the curtains and bedspreads The ceiling above the Toilet was falling […] in The desk chair was badly broken The AC was not blowing cold after an Hour on the coldest setting The AC was falling out of casing. There was a 3/4" gap between casing and frame of AC The staff did not have time to talk to you or care The manager never called me back to discuss issues after I left my card for her too. Will not recommend this hotel for anyone much less for business people booking on Expedia DON'T BOOK OR STAY HERE. My room # was 408. Checked out after an hour. Was afraid to sit on bed due to cleanliness. Was afraid of Bedbugs.due to rest of issues in room and hotel. Read moreGenuine Expedia guest review
"You get what you pay for"
Low price hotel - run down, not well maintained, no amenities, tv didn't work, no tissues in room, ice machine not on floor, air conditioner very noisy, beds uncomfortable. Front desk clerk very cordial and tried to resolve issues. Expected more from Comfort Suites but price should have alerted me to stay awayGenuine Hotels.com guest review
Good place for the money. Helpful staff. Would stay again.Genuine Hotels.com guest review
"Do not try it"
I left the hotel 30 munits after I arrived so you can imagineGenuine Expedia guest review
"OK hotel for Alexandria west or Annandale"
Decent hotel for the price and close to my project and close to stores. Internet was down at the hotel fro 90% of the stay (2 weeks after a storm). IHOP restaurant is on the first floor.Genuine Expedia guest review
"Good hotel for the price"
The beds were comfortable, but the tv didn't work, it was fuzzy. None of the channels came in clearly. And there was black mold in our shower and the ceiling was peeling paint in the bathroom and the main bedroom area. I stayed 3 nights. It was only about a 10 minute drive to all the attractions which was great! The hotel offers $5 vouchers for the […] IHOP in the lobby for breakfast which was nice. Read moreGenuine Expedia guest review
"Great hotel if you want to visit Washington DC."
Carpet in our room needed to be cleaned, there were several spots. Never did use the pool due to it being outside. Shuttle to the Metro was great! Hotel employees were very helpful when giving us directions about the shuttle and how to use the Metro. Was also nice to have IHOP right in the hotel!! Really appreciated the coupons the hotel gave us to […] use for the IHOP. Read moreGenuine Expedia guest review
not what i usually find at a Comfort InnGenuine Hotels.com guest review
the Comfort Inn Landmark did not have and wifi connection which it adversitedGenuine Hotels.com guest review
"Ghetto... crack head... RUN!"
This hotel is in a VERY GHETTO AREA! At 11:30pm, a crack head was banging on my hotel room door for 15 min, each time getting louder, and leaning in to hear inside. Stay here at your own risk and consider yourself warned!Genuine Expedia guest review
Great valueGenuine Hotels.com guest review
"Very Clean and Friendly hotel"
Just stayed 1 night. Room was nice, clean and everyone was friendly. Good location.Genuine Expedia guest review
"close to family"
the hotel was very conveint to family gathering, it was good locationGenuine Hotels.com guest review
"Very nice for the price"
The room was very clean and in great shape. Only drawback was the shuttle to/from the metro. This hotel and the one next door share a shuttle. The last return shuttle leaves the metro station at 8:15 pm. At that time, we had the five of us and found out that there were 8 people from the other hotel waiting for the same 10 passenger van. When we asked […] if the van could return and pick up the rest of us, we were told that his was the last van. So we all piled in and sat on each other, on the floor, etc to fit in the van. It's less than a 10 min drive, they could have made another trip. Would have been very unsafe if we had been in an accident. Some of the other in the van were elderly. The driver dropped us all off at the confor inn and the elderly ladies had to walk across the parking lot to the day's inn. Would have only taken him a few seconds to swing around to thier hotel. The woman who drove the van in the morning was great. The man driving at night was less than customer focused. Everything else about the hotel was great. Read moreGenuine Hotels.com guest review
"Great location to 395. Nice staff"
Fair hotel. There should be a coupon for a simple breakfast at ihop rather than $5 off per person. Excellent hotel staff.Genuine Hotels.com guest review
Biggest negative was breakfast. It was disappointing as voucher for $5 at IHOP in hotel was insufficient. You basically ended up paying for breakfast w/tip,coffee, etc. If you're used to having buffet, self serve style, it will be less than satisfactory.Genuine Expedia guest review
Minimal accomodations; clean room but minor problems; broken ice machine; threadbare carpet; dead elevator control button light; 1/2 hr wait to check ijn with one clerkGenuine Hotels.com guest review
"Overview is good but service not good."
I stay there for one night. Hotel 's pice is not expensive. Room is ok. But one staff who checKed me in name LAMAR is has no service mind and not polite for guest.Genuine Hotels.com guest review
"Comfort Inn Alexandria, VA"
The night manager was very helpful and courteous. The room was clean and comfortable. The only drawback was that one of the elevators was not working causing people to have use stairs carrying luggage. Also, there needs to be better signage directing traffic from adjacent main road.Genuine Hotels.com guest review
The hotel is a little older, but the front desk was really helpful and nice.Genuine Hotels.com guest review
"Not terribly pleased"
The hotel seems to not be in a very nice area for starters. It is plenty clean, however there were always a few seedy looking people hanging out in the lobby and napping on the couches. The room that we ended up with was unfortunately at the end of a hallway next to a stairwell and the door to the stairs was rather loud. We ended up in a handicapped […] accessible room so the bathroom was very big but the floor for the shower and the bathroom tile was at the same level and no matter how careful you were you ended up with a lake spilling out from the shower, into the bathroom and even into the hallway even after putting down three large towels on the floor. The shower attachment was at a really strange height and the water never, never heated up even though it was fairly early (before 7AM) when I took a shower. I felt like it was a decent hotel but for the money it was not worth it. Sorry to say I wouldn't stay there again if given a choice. Read moreGenuine Expedia guest review
"Not a hotel I would recommend to my peers"
The rationale for rating this hotel so poorly is as follows: The room and hallways smelled as cigarette smoke. The bathroom and shower had some mold and the showers curtains were stained. The hotel outside and outside appeared as a hotel subsidized by the government for homeless people The rooms are not equipped with electronic key cards. The rooms […] have the metal key type locks Parking lot was always full This was not a good experience for me overall. Read moreGenuine Hotels.com guest review
"Do not use the shuttle"
The extraction of the bathroom was not working. The hair drier was not working fine, and it took like 1 hour to get a replacement. I can not recommend using the shuttle from the hotel to the train station, the driver was watching a movie while driving.Genuine Expedia guest review
"very good value"
Excellant staff with friendliness. Hotel does not have breakfast but they give you &5 vaucher per person for IHOP which is right there, you don't have to gp outside. I arrived late and had no problem getting a room. Some hotels don't hold the room if get in late. Parking was easy, getting there was easy. Next time when I go to DC area I may use this […] hotel. Read moreGenuine Hotels.com guest review
"I wouldn't have stayed more than 1 night"
The lobby was very inviting, the staff was wonderful, but there was an awful musty smell as soon as the elevator opened onto my floor. The smell continued into the room. Also, there were stains on the bedspreads, the vent in the bathroom did not work, the remote control did not work and I did not have all of the channels listed.Genuine Hotels.com guest review
"Comfort Inn - Alexandria"
I checked in with no problem. Got to my room and the TV had no remote. The heat was blowing cold air. I went to the front and they switched out my room without a hassle. Very pleasant and polite staff.Genuine Hotels.com guest review
"Very good in this price"
I stayed 2 days at this hotel. Staff was kind and the room condition was impressive. Certainly, it's not luxurious. But, compared to the hotel price, it seems the best choice.Genuine Hotels.com guest review
Overall positiveGenuine Hotels.com guest review
"Excellent location for ALEXANDRIA."
The room and public areas were always clean and tidy. While the elevators are somewhat slow - they do arrive and have been upgraded sometime during the past year. Service was excellent. Upon finding a problem with the air conditioner/heater [noise] I reported it to the Desk Clerk and immediately was given an alternative room. Rooms were well looked […] after by the staff and were properly cleaned. The adjacent IHOP had also been upgraded and was most presentable. I am not sure about the $5 credit for breakfast given by the hotel - IHOP does some funny accounting and I question whether they do give the client proper credit. The location is very good - just off I-395 South at Duke St. A cab from National Airport takes about 15-20min. if there is no heavy traffic and costs approx. $32 + tip. The hotel runs a shuttle bus to the local Metro station throughout the day - generally every half-hour at rush hour, and otherwise every hour. Read moreGenuine Hotels.com guest review
This hotel is in need of some updating. Don't like old carpetingGenuine Hotels.com guest review
"Good - but could be better."
There has been a vast improvement in the decor and rooms at the hotel. Due to its location I have used the Comfort Inn for many years. Two problems on this visit - the security safe was locked upon arrival and took two requests to the desk to rectify the matter. The second issue was the lack of HOT water for 4 of the 7 days. At best the water was warm […] - but not what you reallly wanted. From seeing plumber's trucks - I surmised that there was a heating problem with either the boiler or the hot water heater. Once rectified, the problem vanished. The $5 for IHOP is a bit of a misnomer - I know I do not get $5 off the cost of the meal - something less. They do creaative accounting! Read moreGenuine Hotels.com guest review
"Very friendly and helpful staff"
The location of the hotel was good if you have transport, but getting around without required taxis. The staff at the hotel and the restaurant next door were extremely pleasant and helpful and couldn't do enough for you. The common areas of the hotel was very tired though and needs a lot of maintenance. Rooms were reasonable size, clean and the beds […] comfortable. Read moreGenuine Hotels.com guest review
"it was very good place."
If i have an opportunity to stay at annandale. I would not hesitate to choose this hotel..Genuine Hotels.com guest review
"It is too bad that I cannot give no star at all."
I will never ever stay there because it was way too expensive for their service and codition of the room. A guy at the counter said that I have to pay again when I made a payment throught the internet.(he said my card was declined-it was not true). They also charge me for safty fee of $50 and he charge me twice because he said my first card was declined […] when there was an actual payment. There was no refrigerator in the room and only restaurant they had was ihop was too expensive with awful service. It was night mare to stay in this hotel. Read moreGenuine Hotels.com guest review
간단하고 편안하게 잘 이용하였습니다. 단 카펫청소가 미흡한 부분이 약간 걸렸습니다. 그러나 조용하고 갈끔해서 다음에 또 이용하고 싶습니다. 가격은 좀 더 저렴했으면 합니다.Genuine Expedia guest review
"buena ubicacion x un costo justo"
ya habia estado en washington pero este hotel esta bien ubicado si no te importa tomar el metro y hacer 20 min al capitolio, muy cerca de oldtown alejandria que esta excelente tiene transportacion al metro frente al hotel hay un pequeño centro comercial y hay un restarante chino buffet con mas de 80 platillos internacionales por 11 usd, en general muy […] bueno solo los de recepcion no tienen muy buena actitud, Read moreGenuine Hotels.com guest review
bueno mi comentario no fue tanto por el hotel creo que fue mas la persona que me atendio para la reservacion ya que para empezar pedi un cuarto para fumar, y luego no hay microonadas, tambien pedi una cama grande y me dieron dos camas eso me decepciono totalmente y tuve problemas con mi pareja espero que la proxima vez si es que existe hay que poner […] mas atencion la persona que reserva y apuntar su nombre para quejarse con el gracias Read moreGenuine Hotels.com guest review
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