"Very nice for the price"
The room was very clean and in great shape. Only drawback was the shuttle to/from the metro. This hotel and the one next door share a shuttle. The last return shuttle leaves the metro station at 8:15 pm. At that time, we had the five of us and found out that there were 8 people from the other hotel waiting for the same 10 passenger van. When we asked […] if the van could return and pick up the rest of us, we were told that his was the last van. So we all piled in and sat on each other, on the floor, etc to fit in the van. It's less than a 10 min drive, they could have made another trip. Would have been very unsafe if we had been in an accident. Some of the other in the van were elderly. The driver dropped us all off at the confor inn and the elderly ladies had to walk across the parking lot to the day's inn. Would have only taken him a few seconds to swing around to thier hotel. The woman who drove the van in the morning was great. The man driving at night was less than customer focused. Everything else about the hotel was great. Read moreGenuine Hotels.com guest review
"Great location to 395. Nice staff"
Fair hotel. There should be a coupon for a simple breakfast at ihop rather than $5 off per person. Excellent hotel staff.Genuine Hotels.com guest review
Biggest negative was breakfast. It was disappointing as voucher for $5 at IHOP in hotel was insufficient. You basically ended up paying for breakfast w/tip,coffee, etc. If you're used to having buffet, self serve style, it will be less than satisfactory.Genuine Expedia guest review
Minimal accomodations; clean room but minor problems; broken ice machine; threadbare carpet; dead elevator control button light; 1/2 hr wait to check ijn with one clerkGenuine Hotels.com guest review
"Overview is good but service not good."
I stay there for one night. Hotel 's pice is not expensive. Room is ok. But one staff who checKed me in name LAMAR is has no service mind and not polite for guest.Genuine Hotels.com guest review
"Comfort Inn Alexandria, VA"
The night manager was very helpful and courteous. The room was clean and comfortable. The only drawback was that one of the elevators was not working causing people to have use stairs carrying luggage. Also, there needs to be better signage directing traffic from adjacent main road.Genuine Hotels.com guest review
The hotel is a little older, but the front desk was really helpful and nice.Genuine Hotels.com guest review
"Not terribly pleased"
The hotel seems to not be in a very nice area for starters. It is plenty clean, however there were always a few seedy looking people hanging out in the lobby and napping on the couches. The room that we ended up with was unfortunately at the end of a hallway next to a stairwell and the door to the stairs was rather loud. We ended up in a handicapped […] accessible room so the bathroom was very big but the floor for the shower and the bathroom tile was at the same level and no matter how careful you were you ended up with a lake spilling out from the shower, into the bathroom and even into the hallway even after putting down three large towels on the floor. The shower attachment was at a really strange height and the water never, never heated up even though it was fairly early (before 7AM) when I took a shower. I felt like it was a decent hotel but for the money it was not worth it. Sorry to say I wouldn't stay there again if given a choice. Read moreGenuine Expedia guest review
"Not a hotel I would recommend to my peers"
The rationale for rating this hotel so poorly is as follows: The room and hallways smelled as cigarette smoke. The bathroom and shower had some mold and the showers curtains were stained. The hotel outside and outside appeared as a hotel subsidized by the government for homeless people The rooms are not equipped with electronic key cards. The rooms […] have the metal key type locks Parking lot was always full This was not a good experience for me overall. Read moreGenuine Hotels.com guest review
"Do not use the shuttle"
The extraction of the bathroom was not working. The hair drier was not working fine, and it took like 1 hour to get a replacement. I can not recommend using the shuttle from the hotel to the train station, the driver was watching a movie while driving.Genuine Expedia guest review
"very good value"
Excellant staff with friendliness. Hotel does not have breakfast but they give you &5 vaucher per person for IHOP which is right there, you don't have to gp outside. I arrived late and had no problem getting a room. Some hotels don't hold the room if get in late. Parking was easy, getting there was easy. Next time when I go to DC area I may use this […] hotel. Read moreGenuine Hotels.com guest review
"I wouldn't have stayed more than 1 night"
The lobby was very inviting, the staff was wonderful, but there was an awful musty smell as soon as the elevator opened onto my floor. The smell continued into the room. Also, there were stains on the bedspreads, the vent in the bathroom did not work, the remote control did not work and I did not have all of the channels listed.Genuine Hotels.com guest review
"Comfort Inn - Alexandria"
I checked in with no problem. Got to my room and the TV had no remote. The heat was blowing cold air. I went to the front and they switched out my room without a hassle. Very pleasant and polite staff.Genuine Hotels.com guest review
"Very good in this price"
I stayed 2 days at this hotel. Staff was kind and the room condition was impressive. Certainly, it's not luxurious. But, compared to the hotel price, it seems the best choice.Genuine Hotels.com guest review
"Comfort Inn Landmark, 6254 Duke St, Alexandria VA"
I was waken in the middle of the night itching & scratching and I found some kind a insect/bug in my bed. I had bit marks on my arms, which was the part of my body that was exposed. From the time of the bites, my arms started to swell but I throught things would get better. This was not the case, the itching, scratching, & sweling continued and then […] can pain. I was having an adverse reaction to the insect/bug bits and I had to go to the emergency room to be treated. I informed the frontdesk and was moved to a room on a different floor. The incident happpen between the hour of 3:00-4:00 in the morning, given the hour I had no where else to go. I would never return to this hotel again and nor would I recommend it to anyone else. Read moreGenuine Hotels.com guest review
"Comfort Inn Alexandra Va."
I was very upset I was double charge for the hotel room. I reserved two rooms for holding only. If they knew the room was already paid for they should have not taken the other person credit card. If this is what happens I won't ever do that again in life. I am very upset that I am being charge twice for a room I did not sleep in.Genuine Hotels.com guest review
"Comfort Landmark in Alexandria VA-close to DC"
Recommeded to this hotel 4 years ago by a local hospital when in DC on an emergency. Went back to visit colleges in the area with my son and very satisfied with our stay. Hotel and room very clean and comfortable and the staff was great. They were very helpful and friendly. Shuttle driver effecient and on time. I would definately stay here again.Genuine Hotels.com guest review
"Don't book with Expedia"
I tried to book my hotel directly with the hotel and not Expedia. I found the hotel # on line and called, they said i called Expedia so I hung up, 15 seconds later I got a return phone call from someone who said they were with the Hotel and not Expedia. I expressed 3 times that if the person was with Expedia i didn't want to book the hotel and wanted […] to book the hotel directly with the Hotel. I didn't care if it cost more to book through the Hotel. The most important part of the experience was to be able to get a reciept at check out so I could drop in the mail and get refunded for the expense through work. When checking out the hotel cleck could not give me a reciept because she said I booked through Expedia. I am very fusturated with Expedia. The person I booked with identified herself as an employee of the hotel and said she didn't work for Expedia. Expedia made the Hotel a bad experience for me because I could not get a reciept from the cleck to put in the mail. Read moreGenuine Expedia guest review
"Room not bad...lost me with customer service."
The room was clean when we first got there. Ended up having a leaky air conditioner that soaked the floor. The thing that really frustrated us was that we paid the additional $10 for a third person and only had 2 towels and 1 wash cloth. We called down to the front desk to get more and they said they would be right up. Called again 15 minutes later, […] they would be right up. Called a third time, they would be right up. 15 minutes later, they arrived. 50 minutes after our original call and we were already late for meeting friends that day. They still brought 5 towels and no wash cloths. She said more towels were on their way. Well, we didn't need 20 towels, we just wanted prompt service! That was our aggravating stay. Read moreGenuine Expedia guest review
The front desk person was very nice and upgraded me to a room with a king-sized bed. The only problem was, there was a distinctive odor of cat urine in that room. Not sure why this wasn't discovered beforehand, however, the next person at the front desk was gracious enough to give me another king room with no questions asked. The next morning, they […] had someone in my previous room cleaning the carpet and upholstery. All staff members that I encountered were very personable and helpful. I would stay there again. Read moreGenuine Hotels.com guest review
Apparently this hotel is under new management, so maybe they'll get their act together. I checked in at 8pm after a day of travel and work. I was told my room wasn't ready and that it would be 10 minutes (really 30). The furniture is very old and the room smelled funny -- clarification -- awful smell in the corner of the room and the remainder of the […] room smelled like febreze overkill. There was mold on the ceiling in the shower and some sort of mold hole in the ceiling above the shower head. No bedbugs that I could find, so I guess that's a good thing. The staff was friendly and tried to be helpful. Read moreGenuine Hotels.com guest review
My husband and I stayed here 2 nights. I will definately be going back again. The shuttle service was very handy and so was the ajoing IHOP. Also it was close to many stores and restraunts and only about 7 minutes to the metro.Genuine Hotels.com guest review
The sheets and bedding on the bed was dirty. The furniture and carpet was soiled and the bathroom had mold and fungus growing on the ceiling. I would not recommend this hotel. Absolutely terrible.Genuine Hotels.com guest review
We rented four hotels through hotels.com and three out of four were bad hotels but, this one was beat all of them and not in a good way. Hotel was in a bad area, we get there and there is people just chilling in the parking lot all around the hotel. We check in and had a non smoke room but when we open the room it stunk like cigarette. The carpet was […] filthy the comforter had stains and cigarette holes. The hotel was just bad all together. Can't believe hotels.com offers this hotel! Read moreGenuine Hotels.com guest review
This hotel, although out side of Wash,DC is easily accessibe to everything without the high cost. The room was comfortable and the convenience of I-Hops restaurant was appreciated.Genuine Hotels.com guest review
"Comfort Inn Lankmark"
Nice place and price for DC area. Gave 5.00 discount to Ihop next door. Minutes from Washington DC.Off route 395Genuine Hotels.com guest review
"Comfort Inn Landmark - Alexandria, VA"
Overall the hotel was very nice. Our only issue was that the TV reception was poor. All channels were quite snowy.Genuine Hotels.com guest review
"Nite at the Comfort Inn"
It was a comfortable room. The pillows were very comfortable we slept long and well. The room was booked by my mother through hotels.com and everything was in place when we arrived. No additional charges, no unexpected procedures etc. All in all a convenient, comfortable stay.Genuine Hotels.com guest review
the hotel was clean and convenient to all transportation. Staff was helpful.Genuine Hotels.com guest review
"Not worth the hassle"
The price was right at the time I was looking for rooms while visiting DC. The neighborhood was old, crowded, hard to drive around in. The roads and traffic situation was very congested. I could have stayed closer to town and had the same situation. I will stay right in DC next time or just across the river in Arlington at the least, even if I need […] to pay more. The hotel itself was mediocre, not worth the drive out of town. Read moreGenuine Expedia guest review
Not worth the money..Genuine Hotels.com guest review
"Comfort Inn Landmark in Alexandria VA"
The Landmark was in a very convient location from major hwy and shopping needs. Right next to it is a 24hr IHOP which was great.Genuine Hotels.com guest review
Greeted me by name when I arrived 5 hours late at 2 am. Soo nice! Fan in bathroom broken, so set off fire alarm as I showered at 4 am on my second night. Poor neighbor probably woken up.Genuine Hotels.com guest review
"Staff was great!"
We stayed for 5 days while my husband was in Inova Alexandria Hospital. Location 2.1 miles from Inova, has attached IHOP restaurant with other restaurants nearby. Staff was competent and helpful but the hotel is in need of refurbishing. Lobby looks great but ice machine broken on our floor, and re-attached curtain rod in our room is loosening again. […] Bathroom has no exhaust fan and is adequate but cramped. Evidence of dampened area on ceiling above shower head, no liners in trash cans........many small things that add up to barely satisfactory. I would not revisit. Read moreGenuine Expedia guest review
"Comfort Inn Landmark - Alexandria, VA"
THe hotel's location and convenience to Amtrak and my ultimate business destination was great. However, upon checking in the front desk customer service leaves much to be desired. My room's door had an alignment issue that did not allow it to open/close without a physical push/pull, but it may have been my room only. I wonder if it was because I stayed […] only one night, but nonetheless I was a guest that paid for my service regardless of my length of stay. I recommend this hotel only for the budget conscious who will not stay long. Read moreGenuine Hotels.com guest review
"Comfort Inn Landmark - Alexandria, VA"
Clean, comfortable hotel in Alexandria, VA outside DC. Not as close & convenient to Metro station as advertised. Free shuttle to Metro is nice, but not always reliable as traffic in the area is a factor. Give yourself PLENTY of time. Would be nice if shuttle ran later than 8pm. Staff friendly & helpful. IHOP very convenient (attached to the hotel), […] but very crowded in the morning & service sometimes lacking. Overall, a good value for the money anywhere in the metro DC area. Read moreGenuine Hotels.com guest review
The location was very conveniet for the purpose of our trip and we found reasonable the "room fee".Genuine Expedia guest review
"Hotel in VA"
The front desk clerk was VERY Rude!Genuine Hotels.com guest review
"Not quite what I had in mind"
Ok...usually Comfort Inns have been pretty decent...not this one. When I first got my room...it smelled bad. I asked to be moved to another room, and the hotel personnel politely did so. They were always nice and friendly. All seemed to be well till about 5AM when the alarm clock woke me up...from the NEXT room over. The room must have been unattended […] as the alarm rang for quite some time (really thin walls). I get back to sleep and about 9am, housekeeping is knocking at the door (isn't that a little early for housekeeping?) I wanted to watch the NBA playoffis only to realize two BIG problems...1...my tube tv (no flatscreen) is SO dark, I thought I was wearing sunglasses. Even with the shades closed and lights off...the TV was still pretty dark. 2...there was no TNT channel, so I missed the game altogether. Those things aside, the room was clean (after I was moved) and the location is pretty close to downtown DC as I was able to get to downtown in about 10 minutes via 395. The hotel could benefit from some renovations, but the room provided a decent nights sleep. If you're a light sleeper, you may want a room away from the elevators as the walls and space under the door does a poor job of sound dampening. During the mornings, I was awaken several times by noisy people passing by as my room was RIGHT by the elevator. Parking can be challenging at night, but I was able to find a space each night. Having an iHop that's open 24/7 in the building is a plus as I didn't have to leave to get some food. Read moreGenuine Hotels.com guest review
Overall positiveGenuine Hotels.com guest review
"Excellent location for ALEXANDRIA."
The room and public areas were always clean and tidy. While the elevators are somewhat slow - they do arrive and have been upgraded sometime during the past year. Service was excellent. Upon finding a problem with the air conditioner/heater [noise] I reported it to the Desk Clerk and immediately was given an alternative room. Rooms were well looked […] after by the staff and were properly cleaned. The adjacent IHOP had also been upgraded and was most presentable. I am not sure about the $5 credit for breakfast given by the hotel - IHOP does some funny accounting and I question whether they do give the client proper credit. The location is very good - just off I-395 South at Duke St. A cab from National Airport takes about 15-20min. if there is no heavy traffic and costs approx. $32 + tip. The hotel runs a shuttle bus to the local Metro station throughout the day - generally every half-hour at rush hour, and otherwise every hour. Read moreGenuine Hotels.com guest review
This hotel is in need of some updating. Don't like old carpetingGenuine Hotels.com guest review
"Good - but could be better."
There has been a vast improvement in the decor and rooms at the hotel. Due to its location I have used the Comfort Inn for many years. Two problems on this visit - the security safe was locked upon arrival and took two requests to the desk to rectify the matter. The second issue was the lack of HOT water for 4 of the 7 days. At best the water was warm […] - but not what you reallly wanted. From seeing plumber's trucks - I surmised that there was a heating problem with either the boiler or the hot water heater. Once rectified, the problem vanished. The $5 for IHOP is a bit of a misnomer - I know I do not get $5 off the cost of the meal - something less. They do creaative accounting! Read moreGenuine Hotels.com guest review
"Very friendly and helpful staff"
The location of the hotel was good if you have transport, but getting around without required taxis. The staff at the hotel and the restaurant next door were extremely pleasant and helpful and couldn't do enough for you. The common areas of the hotel was very tired though and needs a lot of maintenance. Rooms were reasonable size, clean and the beds […] comfortable. Read moreGenuine Hotels.com guest review
"It is too bad that I cannot give no star at all."
I will never ever stay there because it was way too expensive for their service and codition of the room. A guy at the counter said that I have to pay again when I made a payment throught the internet.(he said my card was declined-it was not true). They also charge me for safty fee of $50 and he charge me twice because he said my first card was declined […] when there was an actual payment. There was no refrigerator in the room and only restaurant they had was ihop was too expensive with awful service. It was night mare to stay in this hotel. Read moreGenuine Hotels.com guest review
간단하고 편안하게 잘 이용하였습니다. 단 카펫청소가 미흡한 부분이 약간 걸렸습니다. 그러나 조용하고 갈끔해서 다음에 또 이용하고 싶습니다. 가격은 좀 더 저렴했으면 합니다.Genuine Expedia guest review
"buena ubicacion x un costo justo"
ya habia estado en washington pero este hotel esta bien ubicado si no te importa tomar el metro y hacer 20 min al capitolio, muy cerca de oldtown alejandria que esta excelente tiene transportacion al metro frente al hotel hay un pequeño centro comercial y hay un restarante chino buffet con mas de 80 platillos internacionales por 11 usd, en general muy […] bueno solo los de recepcion no tienen muy buena actitud, Read moreGenuine Hotels.com guest review
bueno mi comentario no fue tanto por el hotel creo que fue mas la persona que me atendio para la reservacion ya que para empezar pedi un cuarto para fumar, y luego no hay microonadas, tambien pedi una cama grande y me dieron dos camas eso me decepciono totalmente y tuve problemas con mi pareja espero que la proxima vez si es que existe hay que poner […] mas atencion la persona que reserva y apuntar su nombre para quejarse con el gracias Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
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